A company's success is determined by its ability to utilize all its assets. Yet two assets often neglected by the boardroom are the amount it spends on goods and services and the expertise of the organisation's key suppliers. This highly accessible book will help you understand how to tap into these assets to secure competitive advantage. With application to organisations in all industries internationally, Strategic Procurement details why procurement is critical to successful business performance. It explores the strategic value of procurement to business and the potential for significant cost savings through maximising value from suppliers and third-party spend. A lot has changed in the world of strategic procurement. While many developments have served to reinforce the business value of good procurement practices, there are many risks associated with poor procurement. On the upside, procurement's role has increased in many recent mega-mergers. On the downside, there are glaring examples of supply continuity issues triggered by natural disasters; reputational issues related to supply chains of companies like BP and Apple; and the inadvertent role played by suppliers as the weakest link in cyber-crime. This second edition of Strategic Procurement has been thoroughly updated to reflect these developments. Besides real-life case studies, there is a new chapter on procurement's role in delivering successful mergers and acquisitions as well as three new chapters exploring the mitigants to a variety of supplier-related risks. Additionally, there are expanded sections on corporate responsibility, procurement proficiency, good procurement across the organisation, and new ways of supplier collaboration.

Arthur D. Little, eine der weltweit grossten Unternehmensberatungen, stellt die wichtigsten Konzepte fur aufstrebende und grosse Unternehmen in Europa zusammen und gibt fundierte Antworten. Mit vielen Fallbeispielen, darunter Siemens, La Roche, Lufthansa und Reader's Digest."

While there are many books written on the basics of the "supply" side of the supply chain (i.e. strategic sourcing, sourcing/procurement, and purchasing), there hasn't been much written on those areas from a Lean perspective. Considering that supply chain costs, primarily procurement and transportation, can range from 50 to 70% of sales, it's surprising that this area has not been fully explored. As a result, some companies tend to place too much emphasis on the traditional focus of reducing material costs instead of process improvement. Lean Demand-Driven Procurement: How to Apply Lean Thinking to Your Supply Management Process details the basic supply management concepts and processes (i.e. sourcing, procurement, and purchasing) in an easy-to-understand format in combination with various process improvement tools, methodologies, best practices, examples, and cases written from a Lean perspective. It focuses and pinpoints ways to identify waste on the supply side through improved processes and, in some cases, technology. Applying Lean principles to procurement and purchasing processes identies non-traditional sources of waste, and in some cases, creates a paradigm shift that results in additional benets to the entire supply chain.

Disruptive technologies have the power to upend supply chains, adding uncertainty, cost, and complexity to any business. These technologies can also create competitive advantage, but only if organizations strategically build them into their supply chains. Supply Chain Disruption, with a foreword by John Gattorna, provides the vital knowledge that supply chain managers need in order to implement disruptive technologies strategically. This essential book avoids a one-size-fits-all approach and encourages the reader to consider customer needs first before aligning appropriate technologies with each supply chain application. Supply Chain Disruption focuses on information systems, analysing how companies currently integrate and implement potentially disruptive technologies into their supply chain roadmaps. It presents new ways of planning more effectively and efficiently through the use of new tools and techniques, creating improvements in agility, customer service and cost.

This book shows how blockchain technology can transform the Internet, connecting global businesses in disruptive ways. It offers a comprehensive and multi-faceted examination of the potential of distributed ledger technology (DLT) from a new perspective: as an enabler of the Internet of Value (IoV). The authors discuss applications of blockchain technology to the financial services domain, e.g. in real estate, insurance and the emerging Decentralised Finance (DeFi) movement. They also cover applications to the media and e-commerce domains. DLT's impacts on the circular economy, marketplace, Internet of Things (IoT) and oracle business models are also investigated. In closing, the book provides outlooks on the evolution of DLT, as well as the systemic governance and privacy risks of the IoV. The book is intended for a broad readership, including students, researchers and industry practitioners.

Strategic Operations Management, 4th Edition, shows how vital it is to have world-class operations management in any organisation. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive environment, though, strategic operations capabilities must be in place for organisations to provide goods and services that meet and exceed customer requirements. Key issues such as cost, speed, quality, flexibility and constant innovation are all part of strategic operations. However, achieving such capabilities does not come by chance - instead a range of factors need to be put in place. This new edition pays equal attention to manufacturing and service sectors. It includes numerous references to, and discusses, major changes taking place in the business world, including 3-D printing; virtual organisations; Cloud - Big Data and the Internet of Things; Servitization, global markets, ongoing innovation and managing within complex supply networks. Cases are included from a range of settings across the globe. Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.

Explanations of theory, lists of rules, and discussions of procedure are the basis of learning the lean Six Sigma, however without a visceral understanding of the application of this powerful system in various circumstances the knowledge remains, at best, conjecture. Detailed examination of case studies that take real-world variables into account is the only way to truly master Lean Six Sigma. Providing a comprehensive Lean Six Sigma case study from start to finish, Implementing Lean Six Sigma throughout the Supply Chain: The Comprehensive and Transparent Case Study employs the Define-Measure-Analyze-Improve-Control (DMAIC) process used in today's retail industry. Going far beyond the brief overview found in current texts, this interactive case study presents all of the data used by a team as they implement Lean Six Sigma in a distribution center. It details their decision-making rational, thus allowing the reader to extrapolate and implement the same analyses and conclusions in their own settings. The downloadable resources contain all of the numerous graphs, charts, tables, and data analyses provided in the text. It provides PowerPoint training slides and easily accessible data sets that correspond to the figures in the book, as well as a full Glossary and reference guide to commonly used Lean and Six Sigma terms. Providing a clear link between all of the Lean Six Sigma tools and their application in a real-world setting, indispensible training tool gives the all-important, rubber-meets-the-road understanding needed to start you on your Lean Six Sigma journey.

Global Sourcing im Handel ist ein h chst aktuelles und intensiv diskutiertes Thema. Die Modebranche hat als eine der ersten erkannt, dass man in diesem Bereich Prozesse noch deutlich optimieren und somit Wettbewerbsvorteile realisieren kann. Praktiker erfahren in diesem Buch aktuellste Trends in der Beschaffung der Bekleidungsbranche, finden differenzierte L sungsans tze f r ihr Unternehmen und werden entlang eines vielfach in der Praxis erprobten Verbesserungsprogramms durch den Implementierungsprozess gef hrt.

This handbook begins with the history of Supply Chain (SC) Engineering, it goes on to explain how the SC is connected today, and rounds out with future trends. The overall merit of the book is that it introduces a framework similar to sundial that allows an organization to determine where their company may fall on the SC Technology Scale. The book will describe those who are using more historic technologies, companies that are using current collaboration tools for connecting their SC to other global SCs, and the SCs that are moving more towards cutting edge technologies. This book will be a handbook for practitioners, a teaching resource for academics, and a guide for military contractors. Some figures in the eBook will be in color. Presents a decision model for choosing the best Supply Chain Engineering (SCE) strategies for Service and Manufacturing Operations with respect to Industrial Engineering and Operations Research techniques Offers an economic comparison model for evaluating SCE strategies for manufacturing outsourcing as opposed to keeping operations in-house Demonstrates how to integrate automation techniques such as RFID into planning and distribution operations Provides case studies of SC inventory reductions using automation from AIT and RFID research Covers planning and scheduling, as well as transportation and SC theory and problems

Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers today's most effective theories and methods for managing service organizations, drawing on innovative insights from economics, consumer behavior, marketing, strategy, and operations management. Leading experts Cengiz Haksever and Barry Render provide crucial insights into emerging service operation and supply chain topics, reinforcing key points with up-to-date case studies. Service Management contains a valuable chapter-length introduction to linear and goal programming and its services applications; and also addresses many other topics ignored by competitive texts, such as: Service SCM methods and approaches Focusing on customers and their service purchase behavior Service productivity Managing public and private nonprofit service organizations Vehicle routing and scheduling Ethical challenges to SCM Service Management will be an invaluable resource for senior and mid-level managers throughout any service organization, and for students and faculty in any graduate or upper-level undergraduate program in service management, service operations management, or operations management

Erfolgreiches Wissensmanagement setzt voraus, dass es in die tagliche Arbeit integriert ist, wie sie durch die Geschaftsprozesse eines Unternehmens vorgegeben wird. Wissensmanagement muss deshalb als integraler Bestandteil von Geschaftsprozessen und deren Gestaltung betrachtet werden. Wissen ist fur ein Unternehmen relevant, wenn es die Geschaftsprozesse verbessert. In diesem Buch werden praxisrelevante Techniken und Vorgehensweisen beschrieben, mit deren Hilfe relevantes Wissen identifiziert, gesichert und gezielt zur Bearbeitung von Prozessaktivitaten bereitgestellt werden kann.

Improvements in the performance of a freight transport system can be achieved either through technological innovation or by using advanced planning tools. This volume includes contributions on planning which cover the following topics: - analysis of current trends in developed countries, - demand analysis and forecasting, - flows simulation and prediction, - shipment and delivery problems, - regulation problems, - investment evaluation. Papers consider such applications as warehouse location, crude oil transportation, newspaper distribution, the trucking industry, rail planning and seaport systems. Transport issues in North America and Italy are described and compared. The papers in this volume are revised versions of contributions to the International Seminar on Freight Transport Planning and Logistics held in Bressanone, Italy, in July 1987.

This text provides a general introduction to purchasing and supply - a key part of industrial/commercial management. It includes chapters on quality assurance, buying abroad, construction contracts, supplying merchandise for resale, supplying the public sector, and cost reduction in purchasing and supply.

As globalisation and internationalisation efforts intensify, companies are faced with even greater challenges to manage the supply chain of their products and services, including political, environmental, economic, social, and technological uncertainties. Having knowledge and understanding of Supply Chain Management (SCM) can aid companies to increase competitiveness within their global supply chain network. This book offers a wide range of theories and constructs that are at the core of SCM, such as inter-organisational relationships, information systems, distribution, production, innovation, procurement, sustainability, service, measurement systems, strategy, planning, and more. There are illustrative cases to portray how companies deal with particular supply chain management issues.

Around the world, virtually every company is engaged in some form of effort intended to improve the processing that takes place across an end-to-end supply chain system as they work towards moving their organizations to the next level of performance. Supply chain, particularly when enhanced with collaboration and Internet technology, is uniquely suited to helping an organization increase profits and decrease costs. A comprehensive guide to adding value to supply chain efforts, Using Models to Improve the Supply Chain demonstrates how leading firms have successfully integrated their supply chains and how they plan further progress through supply chain evolution.

Using both generic and specific models, the author carefully explains just what's required for each function of the supply chain and outlines what takes place form lower to higher levels of progress. He emphasizes establishing the pathway to success, then finding the correct models to guide the effort, and finally, implementing with the right combination of technology and collaboration, the elements that set one supply chain apart from another in the eyes of the customers and consumers. He explores the importance of business-to-business commerce or business-to-business-to-consumer commerce, enabled by cyber techniques as a central concept in any future business strategy.

Although some firms have come close, no firm has yet mastered all of the techniques and tool required to claim the dominant position. Selecting and applying the correct models can only enhance the odds of being the eventual ultimate leader in a particular industry. A practical guide for moving your supply chain effort forward, Using Models to Improve the Supply Chain provides the missing links needed to reach the necessary level of achievement.

On the evidence of the authors of Advances in Project Management: Narrated Journeys in Unchartered Territory, there is a sea change coming. That change will affect the way projects are perceived, lead and governed, particularly in the context of the wider organisation to which they belong; whether that is in the public, private or not-for-profit sectors. Many organisations have struggled to apply the traditional models of project management to their new projects in the global environment. Anecdotal and evidence-based research confirms that projects continue to fail at an alarming rate. A major part of the build-up to failure is often the lack of adequate project management knowledge and experience. Advances in Project Management covers key areas of improvement in understanding and project capability further up the management chain; amongst strategy and senior decision makers and amongst professional project and programme managers. This collection, drawn from some of the world's leading practitioners and researchers and compiled by Professor Darren Dalcher of the National Centre for Project Management, provides those people and organisations who are involved with the developments in project management with the kind of structured information, new approaches and novel perspectives that will inform their thinking and their practice and improve their decisions.

Today, one of the top priorities of an organization's modern corporate strategy is to portray itself as socially responsible and environmentally sustainable. As a focal point of sustainability initiatives, green supply chain management has emerged as a key strategy that can provide competitive advantages with significant parallel gains for company profitability. In designing a green supply chain, the intent is the adoption of comprehensive and cross-business sustainability principles, from the product conception stage to the end-of-life stage. In this context, green initiatives relate to tangible and intangible corporate benefits. Sustainability reports from numerous companies reveal that greening their supply chains has helped reduce operating cost, thus boosting effectiveness and efficiency while increasing sustainability of the business. Green Supply Chain Management provides a strategic overview of sustainable supply chain management, shedding light on the theoretical background and key principles of the topic. Specifically, this book covers various thematic areas including benefits and impact of green supply chain management; enablers and barriers on supply chain operations; inbound and outbound logistics considerations; and production, packaging and reverse logistics under the notion of "greening". The ultimate aim of this textbook is to highlight the challenges in the implementation of green supply chain management in modern companies and to provide a roadmap for decision-making in real-life cases. Combining chapter summaries and discussion questions, this book provides an accessible and student-friendly introduction to green supply change management and will be of great interest to students, scholars and practitioners in the fields of sustainable business and supply chain management.

Global competition and stakeholder demands are causing business leaders to seek greater value from their supply chains, and practitioners who think and act more like financial managers. Designed for self-learning, training, and course instruction, this book shows how to apply financial concepts, tools, and techniques to the primary activities of supply chain managers. Supply Chain Financial Management helps readers better understand and manage these activities from a finance perspective and shows how to present the impact of results in financial terms that corporate executives expect. It bridges the divide between supply chain management (SCM) and finance to meet the next level of demands for improved performance and competitive advantage.

Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The 'Iron Triangle' of time/cost/quality suggests that all three aspects are equal, but with quantitative methods for monitoring project performance, the focus is primarily on managing cost and time. This book seeks to redress the balance, explaining the rationale and benefits of focusing more on quality (fitness for purpose and conformance to requirements) before detailing a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios. It shows how managing project quality actively can reduce costs through minimising wastage, and reduce delays through avoiding rework, leading to improved project success rates and customer satisfaction.

Logistics: Principles & Practice is a general introduction to the subject. This specialized field is fast moving - fulfilling orders on time is of crucial importance in the modern age of internet economy and just-in-time production. Besides dealing with the logistics of purchasing, production and distribution, the book also examines common ground with marketing, quality and production design. This integrated approach ensures that important topics such as e-business, CRM, process design, E-procurement, enterprise resource planning and E-logistics are given prominent coverage. This textbook can be used as core reading for all students of logistics and operations management.

'Dynamic Supply Chains is a masterpiece in the field of supply chain management' Dr Rakesh Singh, Chairman, Institute of Supply Chain Management, India Dynamic supply chains are at the heart of your business. You need to get them right. Are your supply chains equipped to compete for a faster, more flexible future? Supply chains are not just part of your business: in many ways they are your business. They are made up of living, active people, and to really get supply chains right you need to capture the dynamism that people can bring to the flow of goods and services, both inside and outside your business. In this third edition of Dynamic Supply Chains, renowned international expert John Gattorna gives you a practical and effective new model for supply chains that will help you get closer to your customers and suppliers, and set your business on a new path to growth. John's 'outside-in' philosophy is based on 'Design Thinking' principles, underpinned by business analytics, visualization, and the passion to get things done. This is indeed, supply chains by design.

This book gives students a thorough overview of the environmental issues that impact the supply chain and details strategic methods of addressing the political, social, technological, market, and economic concerns that have caused organizations to reconsider their impact. Readers will learn how to integrate the fields of operations management, procurement and purchasing, logistics, and marketing into a successful green supply chain, looking outward to form sustainable partnerships rather than focusing their efforts within the company. Each chapter describes a function or dimension of green supply chains, supplemented with short vignettes to ground the theory in practice. The authors examine various industries, including electronics, food products, and manufacturing, and draw on case studies from the Americas, Europe, Asia, and Oceania, allowing students to compare and contrast domestic and international practices. Blending industry insights with the latest academic thinking, they also consider hot button topics like global-local relationships, the role of third parties, green multitier supplier management, and blockchain technology management. Conclusive chapter summaries and plenty of visual aids help readers retain the information they need to improve environmental performance within, and beyond their organizations. Green Supply Chain Management is an excellent introduction to the topic for students and practitioners of supply chain management and environmental sustainability.

The United States spends more than 17% of its GDP on health care, while other developed countries throughout the world average 8.7% of GDP on healthcare expenditures. By 2028, that percentage in the United States is projected to be 19.7% of GDP. Yet all this spending apparently doesn't equate to value, quality, or performance. Among 11 high-income countries the United States healthcare industry ranked last during the past seven years in four key performance categories: administrative efficiency, access to care, equity, and healthcare outcomes. This book presents the implantable medical device (IMD) supply chain ecosystem as a microcosm of how these challenges of affordability and healthcare outcomes are created and are allowed to fester. The IMD Spiderweb, as the authors call it, is exposed as an example of how a wide range of participants-including physicians, health system CEOs, group purchasing organizations, health insurance companies and supply chain executives-become ensnared in a web designed to benefit only one player. The book also details the affordability challenges in the industry caused by the past and current IMD ecosystem and presents a model for meeting those challenges. The result is that the true cost of IMDs is hidden, while hospitals and health systems in the United States pay as much as six times more for some IMDs as their counterparts do in Europe, and prices for the same model of a particular IMD vary wildly even among different U.S. hospitals. While there is a fascination with the latest and greatest device there is also a shroud around visibility into how these products-which include cardiac rhythm management devices such as pacemakers and orthopedic implants such as knees and hips-have performed and are likely to perform in patients. The costs continue to rise not only in healthcare expenditures, but also in death and disability. The IMD spiderweb is presented as a prime lesson in the challenges in healthcare affordability and outcomes that occur throughout the entire healthcare industry. It is also put forward as an opportunity. The story behind how these challenges arose and are deepened by the ecosystem provides a foundation for solutions.

Immer mehr mittelstandische Unternehmen produzieren Software, die sie fur ihre Kunden termin- und kostengerecht sowie in akzeptabler Qualitat entwickeln mussen. Es gibt jedoch kaum praxisgerechte Methoden zur Softwareentwicklung, die sie unterstutzen konnten. Das Fachbuch schliesst diese Lucke. Es beschreibt verstandlich, wie der Entwicklungsprozess strukturiert wird und liefert die Basis fur die Umsetzung der Normenreihe DIN EN ISO 9000 im Unternehmen. Einfache Diagrammtechniken, Checklisten und Musterformulare bieten praktische Arbeitshilfen."

Fashion Retail Supply Chain Management: A Systems Optimization Approach is a comprehensive reference source that provides the state-of-the-art findings on many important emerging research issues related to retail supply chain management and optimization problems. The book takes an explicit systems approach, and discusses retailled fashion supply chain coordination mechanisms and consumer market informationdriven fashion retail supply chain models, as well as suggesting future research avenues. This volume will be of interest not only to those involved in the fashion industry, but also to academics and practitioners in the wider fields of business, manufacturing engineering, systems engineering and supply chain management.