Timely, authoritative, and practical—an incomparable guide to the crucial "difference makers" that keep patrons coming back… When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:

• Step-by-step guidance on extraordinary table and guest service—from meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
• A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
• Detailed procedures for service setup and administration
• How to feature and serve luxuries and regional specialties that add sizzle to your menu
• ADA requirements and how to comply with them
• And more

The MICHELIN Guide Italy is carefully researched, with objective recommendations to numerous restaurants. Anonymous inspectors use the famed Michelin star rating system to create an extensive selection of great places to eat for all budgets. Recommendations to 1,900 delicious restaurants. From Starred to highly recommended restaurants traditional or starred restaurants for a special occasion. Awards such as the Bib Gourmand indicative of an affordable and enjoyable meal. Plates identifying restaurants offering a good meal. Covering traditional dishes and starred restaurant menus for every occasion... To make your visit memorable, the MICHELIN guide has an easy-to-use format, featuring: * Longer more in depth descriptions for two and three star restaurants * 24 magazine pages on Italian gastronomic news, chefs and trends. * Thematic indexes to help you make the right choice * Cultural and practical information * Cuisines from around the world, in all price bands * City map locating the guide's restaurants * Lively description for each entry with pictures, including price indications (ITALIAN LANGUAGE VERSION)

Winner of the Gourmand International Wine Books Award 2011 for Canada Finalist for the Bill Duthie Booksellers' Choice Award, 2012 BC Book Prizes This award-winning book celebrates the unique flavours, "terroir," and grape varieties that can only be found on the wine islands off the West Coast. A collaborative effort from the writers of "EAT Magazine," "Island Wineries of British Columbia" is your guide to a growing wine culture as well as the food movement that accompanies it. Learn the history behind the region's wine production, and gain intimate knowledge about local wine producers.Complete with maps and suggested wine tasting excursions, explore the islands' meaderies, cideries, fruit wineries, and artisan distilleries. Includes recipes from some of the region's most talented chefs with offerings from Cafe Brio, Camille's, the Sooke Harbour House, and Stage Wine Bar.Now updated and expanded to include seven new wineries and tours, "Island Wineries of British Columbia" highlights a growing and innovative wine industry.

THE PERFECT GIFT FOR THOSE WHO LOVE LONDON. A RADIO 4 BEST FOOD AND DRINK BOOK OF THE YEAR. An illustrated guide to London's best pubs and their extraordinary history, presented by the founder of the world-famous Liquid History Tours. Pull up a stool for a thirst-quenching trundle through London's liquid history in search of the city's greatest pubs. We raise a toast in Shakespeare's local, pop in for a pint at Jack the Ripper's bar and push open the bloodstained doors of the Bucket of Blood. Liquid History is a beautifully illustrated love letter to London's finest hostelries, written by the city's leading pub tour guide and host of the celebrated Liquid History Tours. Profiling over 50 timeless boozers, this book tells the story of London's history and the taverns that have hosted, harboured and refreshed its leading characters. Exploring the watering holes of London's writers and artists, its most notorious criminals and celebrated figures, we move from architectural marvels to secretive backstreet boozers to join the dots for London's ultimate knees-up.

Explore the most popular hotspots, tube stops, and drinks that London has to offer. From classy rooftop bars to eccentric, hidden watering holes, take a tour through London's diverse cocktail scene with this guide. Discover the unique character of each location and the signature recipes from these venues. You will feel like you're really there long before you order your first drink. Inside you'll find: - 50 bar profiles and bartender highlights - Beautifully illustrated pages that showcase the heart of each location - Background on the bustling history of the London bar scene Never be without a drink with recipes from timeless locations and profiles on some of the best bartenders you've never heard of. Bring London's charm to your home bar anywhere in the world. You'll find yourself right at home with Drink Like a Local London.

Discover your new favourite wines, beers, spirits and cocktails in this unique and ingenious guide, led by your own taste buds 'All about the pleasures of raising a glass. This book tells you what to try next and why . . . Cheers!' Michel Roux Jr 'A kind of Flavour Thesaurus but for drinks. A joyful, thoughtful labyrinth in which you can happily lose yourself for hours' Daily Telegraph **Finalist in the Guild of Food Writers Award for Drinks Book of the Year** ________ Do you always ask for the same old wine, the usual pint, the reliable spirit? It's all too easy to play it safe, and finding new favourites can take time and effort. Until now. Using the algorithm 'If you like this, you'll love that', this ingenious guide will lead you by your taste buds, using your existing favourite drinks and flavours to reveal vast varieties that will also suit your palate. Fan of New Zealand Sauvignon Blanc? Try Sancerre for similar grassy notes. Partial to Vintage Champagne? Believe it or not, you may also like a Brown Porter. Those who enjoy Scotch Single Malt Whisky should give a Californian Pinot Noir a go, while a preference for Pornstar Martinis suggests you'll also be fond of Japanese Sake. Exploring the gamut of flavour styles, from floral and fruity to smoky and spicy, then showcasing all the drinks in which you can find them, from wine, beer, cider, tequila and vodka through to tea, coffee, mixers and everything in between There's a whole universe of incredible wine, beer, spirits and cocktails just waiting to be discovered and enjoyed - if only we can step outside that comfort zone. This book will show you how. ________ 'Rob Buckhaven will help you discover your new favourite tipple . . . He knows his stuff and his enthusiasm is infectious' Sunday Express

Now in a landmark 45th edition, the beer-lovers' bible is fully revised and updated each year to feature recommended pubs across the United Kingdom that serve the best real ale. The GBG is completely independent, with listings based entirely on evaluation by CAMRA members. The unique breweries section lists every brewery - micro, regional and national - that produces real ale in the UK, and their beers. Tasting notes for the beers, compiled by CAMRA-trained tasting teams, are also included. This is the complete book for beer lovers and for anyone wanting to experience the UK's finest pubs.

A delicious memoir that takes us from Buenos Aires to New York to Berlin as the author, driven by wanderlust and an unrelenting appetite, finds purpose, passion, and unexpected flavor. After putting her dream of opening her own restaurant on hold, Layne Mosler moves to Buenos Aires to write about food. But she is also in search of that elusive "something" that could give shape to her life. One afternoon, fleeing a tango club following a terrible turn on the dance floor, she impulsively asks her taxista to take her to his favorite restaurant. Soon she is savoring one of the best steaks of her life and, in the weeks that follow, repeating the experiment with equally delectable results. So begins the gustatory adventure that becomes the basis for Mosler s cult blog, "Taxi Gourmet." It eventually takes her to New York City, where she continues her food quests, hailing cabs and striking up conversations from the back seat, until she meets a pair of extraordinary lady cab drivers who convince her to become a taxi driver herself. Between humbling (and hilarious) episodes behind the wheel, Mosler reads about the taxi drivers in Berlin, who allegedly know as much about Nietzsche as they do about sausage. Intrigued, she travels to the German capital, where she develops a passion for the city, its restlessness, its changing flavors, and a certain fellow cab driver who shares her love of the road. With her vivid descriptions of places and people and food, Mosler has given us a beguiling book that speaks to the beauty of chance encounters and the pleasures of not always knowing your destination.

Britain's bestselling travel guide for over 35 years and the only truly independent pub guide of its kind. ***Featured in the Guardian, the Times and Mail Online and on BBC Radio 4*** The 38th edition of this much-loved book is as irreplaceable as ever. Organised county by county, its yearly updates and reader recommendations ensure that only the best pubs make the grade. Here you will not only find a fantastic range of countryside havens, bustling inns and riverside retreats, but also pubs known for their excellent food, some specialising in malt whiskey and craft beers. Discover the top pubs in each county for beer, food and accommodation, and find out the winners of the coveted titles of Pub of the Year and landlord of the Year. Packed with hidden gems, The Good Pub Guide continues to provide a wealth of honest, entertaining and up-to-date information on the countries drinking establishments.

Dublin has had a long association with its pubs. The city grew rapidly in the seventeenth and eighteenth centuries, becoming a major port for trade around the world, and the city boasted a wealth of taverns, inns, alehouses and public houses. An important part of the city's prosperity was also the Guinness brewery, founded in Dublin in 1759 and becoming a major employer. Many drinking establishments have survived from these days and have stories to tell, often involving historical figures or even fictional characters. In Dublin Pubs, author Pat Dargan takes the reader on a fascinating journey through some of Dublin's most interesting, oldest or most famous watering holes. Many of the pubs have retained features and traditions of previous ages, and some are regarded as architectural gems. Pat reveals the variety of Dublin's pubs today and tells of the many characters that have frequented or run the public houses over the years, for which Dublin is justly renowned.

Welcome to the Western Cape. To visit our inspiring province is to love our province. Cape Town is a bustling melting pot of cultures, tastes and experiences for young and old. You will find state-of-the-art shopping malls, open-air markets, delis and more. A world of natural beauty lies beyond the boundaries of the city in the greater Western Cape regions: the Cape West Coast, the Cape Karoo, Garden Route and Klein Karoo, Cape Winelands and the Cape Overberg. Each region is worth exploring and has its own unique charm. You will uncover and discover diverse culinary delights, award-winning wine estates, nature in full bloom, wide-open spaces and deserts, azure water and white sandy beaches, and worldclass experiences that will make your journey truly unforgettable. The people of the Western Cape – the locals make our destination beautiful and they are ready and waiting to share their stories with you. Coverage: Cape Karoo; Cape; Events calendar per region; Food and drink per region; Adventures and outdoors per region; Activities and places of interest by region; Detailed road maps through out, with GPS; Full indexed road atlas of the whole of the Western Cape. Produced in association with WESGRO.

Craft Beer is the perfect guide to South African Craft Breweries and Brewers to help you unravel the mysteries of craft beer and discover hidden gems as well as meet the craftsmen and their offerings.

A craft beer is more than a pint - it’s a taste, a place and an experience. There is a story behind each ingredient in every beer, and thinking about these will increase your sensory experience and make craft beer a delight to your palate. Craft beer is a whole-hearted creative expression; the styles and recipes brewed are always original, and are based on the tastes and interests of each brewer.

MapStudio's Craft Beer will give you all the information you need to discover the perfectly crafted beer - the history of craft beer brewery, how a beer is brewed, beer classifications, the location of South African local craft breweries and their individual beers, as well as interesting stories behind all the brewers, how they started, their passion and of course, their beers.

The book also lists all beer festivals and events where friends, family and craft brewers can come together and share ideas and beers!!

Discover the passion that is Craft Beer.

The first authorized biography of "the mother of American cooking" ("The New York Times")
This adventurous book charts the origins of the local "market cooking" culture that we all savor today. When Francophile Alice Waters opened Chez Panisse in Berkeley in 1971, few Americans were familiar with goat cheese, cappuccino, or mesclun. But it wasn't long before Waters and her motley coterie of dreamers inspired a new culinary standard incorporating ethics, politics, and the conviction that the best-grown food is also the tastiest. Based on unprecedented access to Waters and her inner circle, this is a truly delicious rags-to-riches saga.

" Cafe Wisconsin" returns in a new, updated version that provides a sure-bet guide to Wisconsin's best small town, home-cooking cafes. For this second edition, author Joanne Raetz Stuttgen traveled more than 12,000 miles in six months, revisiting old business districts and main streets in search of the ultimate cafe, the perfect slice of homemade pie, and the meaning of life in Wisconsin's down-home cafes.
Featuring 133 cafes, with another 101 Next Best Bets alternatives, Cafe Wisconsin is every hungry traveler's guide to real mashed potatoes, melt-in-your-mouth hot beef, from-scratch baked goods, and colorful coffee klatches. At the counter of aptly named cafes like the Coffee Cup, Main Street, and Chatterbox, you'll laugh with owners, shake dice with customers, and find the authentic taste and flavor of Wisconsin.
Come on. Let's go out to eat!

This information-packed guidebook introduces you to more than sixty breweries and brewpubs--from the Shipwrecked Brew Pub in Egg Harbor, to smaller craft breweries like Capital Brewery west of Madison, to the world-famous Miller Brewing Company of Milwaukee. Robin Shepard includes descriptions and his personal ratings of some 600 local beers, plus a taster's chart you can use to record your own preferences.
For each brewpub and brewery site you'll find:
- a description and brief history, plus any "Don't miss" features
- names, comments, and ratings for all their specialty beers
- notes on the pub food, with recommendations
- suggestions of other sites to see and activities in the local area
- information about bottling and distribution
- availability of tours, tastings, gift shops, mug clubs, and "growlers"
- address and contact data, including Web sites and GPS coordinates!
Shepard also introduces novices to the brewing process and a wide variety of beer styles. And, you'll find a list of helpful books and Web sites, as well as information on Wisconsin beer tastings and festivals. As we say in Wisconsin, "So, have a couple a two, three beers, hey?"

"Cafe Indiana" is both a guide to Indiana's hometown mom-and-pop restaurants and a reclamation and celebration of small-town Midwest culture. The hungry diner looking for adventure and authenticity can use "Cafe Indiana" simply as a guide to the state's quintessential eats: the best fiddlers, macaroni and cheese, soup beans, and beef Manhattan. But Stuttgen also captures the spirit of the locals, bringing to life the people whose stories give the book--and the food--its soul.
Over plates of chicken and noodles, fried bologna sandwiches, and sugar cream pie, folks are crafting community at the Main Street eatery. In "Cafe Indiana," Hoosiers and out-of-staters alike are invited to pull out a chair and sit a spell.