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Books > Business & Economics > Business & management > Sales & marketing > Sales & marketing management
A quick and easy formula for selling your product, your service,
yourself, that gets results..guaranteed
Whatever you have to sell, be it product or service, this book will
show how to create the perfect presentation and nail the sale.
Written by the experts at Speechworks, this book arms the huge and
guidance-hungry market of salespeople, business presenters, and
entrepreneurs with a fool-proof formula for making the perfect
pitch every time, whether they're talking to one person or an
audience of thousands. With this book you'll find:
* A proven formula for organizing your thoughts for clarity and
impact
* Visualization techniques that help you find the most compelling
language and anecdotes to captivate even the toughest
audiences
* Surefire techniques for increasing your physical presence and
personal persuasiveness
SPRING ASHER and WICKE CHAMBERS (Atlanta, Georgia) are partners of
Chambers & Asher Speechworks. They are also columnists for The
Atlanta Journal/Constitution. For their work as TV producers they
have received six Emmy Awards and the Best of Gannet Award for New
Programming.
The A to Z guide to making a flawless business presentation.
Thirty-three million business presentations are made each day, most
of them by people whose number one fear is public speaking. This is
the complete guide to creating winning business presentations and
making the perfect pitch. It includes a step-by-step guide that
makes it easy to persuade the listener, develop evidence that
sells, and create visuals that reinforce the message.
The authors train several thousand executives each year from
organizations including MCI, Georgia-Pacific and UPS.
* Offers a foolproof formula: finding the hook, the incentive, and
the style to sell anything to anyone.
Spring Asher and Wicke Chambers (both of Atlanta, GA) are partners
of Chambers & Asher Speechworks, an organization providing
communications consulting services to business professionals and
executives.
Analyze, plan and manage profitable channels to market with this
economic framework, ensuring maximum leverage of channel partners
at every stage of the go-to-market process, with this fully revised
third edition of the global bestseller, Distribution Channels - an
essential toolkit for strategizing new and existing routes to
market. Unprecedented upheavals in routes-to-market are challenging
businesses of all types. Products are becoming services, online and
offline channels are integrating, and new distribution channels are
dictating terms to producers. Placing market access at the heart of
business and marketing strategy, this revised edition of Sales and
Marketing Channels (originally Distribution Channels) addresses
emerging business models and buying behaviours with practical
steps, offering an efficient structure to extract tangible
commercial value from partner relationships. Often referred to as
the "Place" P in the marketing mix, this book and its host of
downloadable resources integrate innovative case studies like
AirBNB, the largest seller of rooms without ownership of any;
Transferwise, the peer-to-peer Forex; plus, the rise of online
retailers like Amazon and ASOS versus the decline of traditional
stores like Macy's or BHS. Other updates include: -The impact of
cloud technology -Advancing consumer channels -Monetizing the
distribution of intellectual property -Plus the evolving 'gig
economy', led by Uber and Deliveroo
Trust is an invaluable commodity in any business environment.
Organizations benefit from being viewed as transparent, open and
human, and one of the best ways of achieving this is through
authentic employee advocacy. Participation Marketing takes a
detailed look at the benefits that arise when employees are fully
subscribed to a brand's ethos, and how this can be used to magnify
a brand's voice. After all, it's likely that every individual
employee of a company now has several hundred unique social media
connections, if not more. So by engaging staff and encouraging them
to participate in company activity and share via their own
channels, they will be broadcasting trusted brand experiences to
entirely new groups of consumers. Employee advocacy has always been
worth investing in, but as the combination of constant
connectedness and conversation becomes standard in our everyday
lives, so too grows the importance of leveraging it. Participation
Marketing will convince business leaders to think hard about
employee advocacy as a channel that has many positive business
outcomes. Internally, it will engage employees and make them feel
part of something bigger, which will naturally result in employee
satisfaction, retention and an increase in productivity.
Externally, it will help brands reach new audiences with trusted
and relevant stories.
Discover everything you need to know to improve your management
skills, and understand key management and business theories with
this unique graphic guide. Combining clear, jargon-free language
and bold, eye-catching graphics, How Management Works is a
definitive and user-friendly guide to all aspects of organizational
management. Learn whether it is more e ffective to lead through
influence or control? Is delegation the key to productivity and how
do you deal with di fferent personalities? Drawing on the latest
theories and practices - and packed with graphics and diagrams that
demystify complex management concepts - this book explains
everything you need to know to build your management skills and get
the very best out of your team. It is essential reading if you are
an established or aspiring manager, or are studying a course in
business or management. Much more than a standard
business-management or self-help book, How Management Works shows
you what other titles only tell you, combining solid reference with
no-nonsense advice. It is the perfect primer for anyone looking to
start their own business, become a more effective leader, or simply
learn more about the world of business and management.
The third edition builds on the success of previous editions whilst
also addressing critical topics such as corporate responsibility
and social entrepreneurship. Developments in relationship and
public sector marketing, for example the increasing emphasis on
partnerships, as well as in fundraising media such as the Internet
and SMS messaging, are reflected in the new edition. The text is
divided into three parts, beginning with an introduction to the
nonprofit sector and the topic of marketing. It then moves on to
develop a framework for marketing planning, including a detailed
consideration of topics such as overall direction, market
segmentation, branding, and positioning. The text concludes with a
series of chapters that explore the application of marketing in a
number of specific contexts.
The new edition will be accompanied by an online resource centre
for the first time, comprising the following features:
Student resources:
Web links to other websites of value to students specialising in
the field
Self test quizzes (MCQs)
Details of new research work of relevance to students
Practitioner Insights boxes (boxed examples from industry)
Further reading list
Podcasts from practitioners and from own lectures and presentations
Lecturer resources:
A Lecturer's Manual comprising:
PowerPoint slides of the diagrams in the book
Additional case studies of approximately 500 words (2-3 per sector
specific chapter)
Guidance on how to use the case studies
Within the developed world, airlines have responded to the advice
of advocates for corporate social and environmental responsibility
(CSER) to use the intertwined dimensions of economics, society and
environment to guide their business activities. However,
disingenuously, the advocates and regulators frequently pay
insufficient attention to the economics which are critical to
airlines' sustainability and profits. This omission pushes airlines
into the unprofitable domain of CSERplus. The author identifies
alleged market inefficiencies and failures, examines CSERplus
impacts on international competition and assesses the unintended
consequences of the regulations. She also provides innovative ideas
for future-proofing airlines. Clipped Wings is a treatise for
business professionals featuring academic research as well as
industry anecdotes. It is written for airlines (including their
owners, employees, passengers and suppliers), airports, trade
associations, policy makers, educators, students, consultants,
CSERplus specialists and anyone who is concerned about the future
of competitive airlines.
Internal branding is the cultural shift that occurs within an
organization when employees become more customer-focused. By
getting employees to truly commit to a brand's ideology internally,
companies will find that their brand messages are conveyed
externally much more effectively. Branding Inside Out is a
multi-contributor text containing chapters from an array of senior
professionals and academics, edited by the renowned branding expert
and prolific author Nicholas Ind. Branding Inside Out contains both
new thinking and new practice on internal branding. The new
thinking chapters in the book feature original research on the
principles that underpin effective internal branding programmes,
while the new practice chapters provide examples of how such
companies as Patagonia, NN Group and Adidas both attract new
employees and build employee engagement. Taken together, these
contributions and case studies form a vital book to help any
marketer understand and implement successful internal branding
programmes, and win the active involvement of their people. Online
resources include supporting PowerPoint slides and case studies for
each chapter.
Sales isn't about pushing products or being efficient; it's about
building the right systems to manage and empower your salespeople.
If you read nothing else on sales, read these 10 articles. We've
combed through hundreds of Harvard Business Review; articles and
selected the most important ones to help you understand how to
create the conditions for sales success. This book will inspire you
to: Understand your customer's buying center Integrate your sales
and marketing operations Assess your business cycle and its impact
on your sales force Transition away from solution sales Leverage
the power of micromarkets Introduce tiebreaker selling and
consensus selling Motivate your sales force properly This
collection of articles includes: "Major Sales: Who Really Does the
Buying," by Thomas V. Bonoma; "Ending the War Between Sales and
Marketing," by Philip Kotler, Neil Rackham, and Suj Krishnaswamy;
"Match Your Sales Force Structure to Your Business Life Cycle," by
Andris A. Zoltners, Prabhakant Sinha, and Sally E. Lorimer; "The
End of Solution Sales," by Brent Adamson, Matthew Dixon, and
Nicholas Toman; "Selling into Micromarkets," by Manish Goyal,
Maryanne Q. Hancock, and Homayoun Hatami; "Dismantling the Sales
Machine," by Brent Adamson, Matthew Dixon, and Nicholas Toman;
"Tiebreaker Selling," by James C. Anderson, James A. Narus, and
Marc Wouters; "Making the Consensus Sale," by Karl Schmidt, Brent
Adamson, and Anna Bird; "The Right Way to Use Compensation," by
Mark Roberge; "How to Really Motivate Salespeople," by Doug J.
Chung; and "Getting Beyond 'Show Me the Money,'" an interview with
Andris Zoltners by Daniel McGinn.
- Uses a case analysis approach to explore the interrelationship of
business, society, and government - Animates technical concepts
through cases, case questions, personal and professional
applications, ethical dilemmas, and practical exercises - Exposes
students to real-world business concerns to stimulate critical
thinking about concepts
While many organizations understand the importance of having a
clearly defined value proposition to help them become more
profitable, many businesses struggle to use them effectively. This
book will show you how to develop a financially quantified value
proposition that drives growth. A value proposition is an
innovation or feature that clarifies a company's core purpose and
identity. In the same way profit lies at the heart of every
business, so does the value proposition, communicating how its
service or products fulfil the needs of their customers. Malcolm
McDonald on Value Propositions is a step-by-step guide to
understanding exactly why financially quantified value propositions
will help readers to increase revenue and deliver tangible results.
Highly practical and filled with useful tools and checklists, this
succinct guide explains the process of developing a value
proposition from start to finish, how to use segmentation appeal to
the relevant key accounts, and to ensure it is both financially
grounded and has resonance with customers. From understanding how
buying decisions are made, through to financial dashboards and
value quantification tools, Malcolm McDonald on Value Propositions
is perfect for anyone looking to integrate financial success into
their proposition, and gain understanding of how it can be used to
deliver and communicate value.
Stop pushing products-and start cultivating relationships with the
right customers. If you read nothing else on marketing that
delivers competitive advantage, read these 10 articles. We've
combed through hundreds of articles in the Harvard Business Review
archive and selected the most important ones to help you reinvent
your marketing by putting it-and your customers-at the center of
your business. Leading experts such as Ted Levitt and Clayton
Christensen provide the insights and advice you need to: Figure out
what business you're really inCreate products that perform the jobs
people need to get doneGet a bird's-eye view of your brand's
strengths and weaknessesTap a market that's larger than China and
India combinedDeliver superior value to your B2B customersEnd the
war between sales and marketing
Wolf W. Lasko und Peter Busch zeigen, wie Sie Ihren
Akquisitions-Deal von Anfang an richtig einfadeln und bis zum
Abschluss gekonnt inszenieren.
Handelsleistungen werden immer komplexer und austauschbar. Die
Konsequenz der Kunden: Sie kaufen nicht mehr, sie streiken.
"Consumer Confusion" heisst das Stichwort. Die Autoren beschreiben,
wie Anbieter konkrete Ursachen dieser "Kauferverwirrung"
identifizieren konnen. Und sie liefern Tipps, wie Hersteller und
Handler ihrem Unternehmen und ihren Produkten ein starkes Profil
geben und so die Kaufbereitschaft beim Kunden erhohen konnen.
Die Autoren vermitteln das komplette Know-how zum Thema Kundenclubs
anschaulich und leicht nachvollziehbar: Zielsetzung,
Teilnehmergewinnung, Leistungsangebot, Kundenkommunikation,
Handlerintegration, Club-Controlling, Datenmanagement und Logistik.
Mit konkreten Fallbeispielen von S-points, Swarovski, Payback, Open
Business Club, Pampers, VW und Maggi.
Das Buch beschreibt die drei zentralen Kompetenzbereiche, uber die
ein Projektmanager von heute verfugen muss: logische, emotionale
und praktische Intelligenz. Die Autoren, beide erfahrene
Unternehmer und Berater, stellen die jeweils zehn wichtigsten
Schlusselhebel vor und zeigen, wie mit messbaren Kriterien und
einfachen, aber wirkungsvollen Tools stets das Resultat im Visier
bleibt.
"Karriere machen: Vertrieb" enthalt fundiert recherchierte
Informationen und viele Tipps, die alle Fragen rund um die
Vertriebs-Karriere beantworten. Es ist der erste speziell fur diese
Berufsgruppe entwickelte Karriereplaner. Mit zahlreichen
Informationen von Unternehmen, die uber grosse
Vertriebsorganisationen verfugen. Die beste Vorbereitung auf den
Einstieg zum Aufstieg!
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