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Books > Business & Economics > Business & management > Sales & marketing > Sales & marketing management

Wooing and Winning Business - The Foolproof Formula for Making Persuasive Business Presentations (Hardcover, New): Spring... Wooing and Winning Business - The Foolproof Formula for Making Persuasive Business Presentations (Hardcover, New)
Spring Asher, Wicke Chambers
R941 R732 Discovery Miles 7 320 Save R209 (22%) Ships in 12 - 17 working days

A quick and easy formula for selling your product, your service, yourself, that gets results..guaranteed
Whatever you have to sell, be it product or service, this book will show how to create the perfect presentation and nail the sale. Written by the experts at Speechworks, this book arms the huge and guidance-hungry market of salespeople, business presenters, and entrepreneurs with a fool-proof formula for making the perfect pitch every time, whether they're talking to one person or an audience of thousands. With this book you'll find:
* A proven formula for organizing your thoughts for clarity and impact
* Visualization techniques that help you find the most compelling language and anecdotes to captivate even the toughest audiences
* Surefire techniques for increasing your physical presence and personal persuasiveness
SPRING ASHER and WICKE CHAMBERS (Atlanta, Georgia) are partners of Chambers & Asher Speechworks. They are also columnists for The Atlanta Journal/Constitution. For their work as TV producers they have received six Emmy Awards and the Best of Gannet Award for New Programming.
The A to Z guide to making a flawless business presentation.
Thirty-three million business presentations are made each day, most of them by people whose number one fear is public speaking. This is the complete guide to creating winning business presentations and making the perfect pitch. It includes a step-by-step guide that makes it easy to persuade the listener, develop evidence that sells, and create visuals that reinforce the message.
The authors train several thousand executives each year from organizations including MCI, Georgia-Pacific and UPS.
* Offers a foolproof formula: finding the hook, the incentive, and the style to sell anything to anyone.
Spring Asher and Wicke Chambers (both of Atlanta, GA) are partners of Chambers & Asher Speechworks, an organization providing communications consulting services to business professionals and executives.

Sales and Marketing Channels - How to Build and Manage Distribution Strategy (Paperback, 3rd Revised edition): Julian Dent,... Sales and Marketing Channels - How to Build and Manage Distribution Strategy (Paperback, 3rd Revised edition)
Julian Dent, Michael White
R1,320 Discovery Miles 13 200 Ships in 10 - 15 working days

Analyze, plan and manage profitable channels to market with this economic framework, ensuring maximum leverage of channel partners at every stage of the go-to-market process, with this fully revised third edition of the global bestseller, Distribution Channels - an essential toolkit for strategizing new and existing routes to market. Unprecedented upheavals in routes-to-market are challenging businesses of all types. Products are becoming services, online and offline channels are integrating, and new distribution channels are dictating terms to producers. Placing market access at the heart of business and marketing strategy, this revised edition of Sales and Marketing Channels (originally Distribution Channels) addresses emerging business models and buying behaviours with practical steps, offering an efficient structure to extract tangible commercial value from partner relationships. Often referred to as the "Place" P in the marketing mix, this book and its host of downloadable resources integrate innovative case studies like AirBNB, the largest seller of rooms without ownership of any; Transferwise, the peer-to-peer Forex; plus, the rise of online retailers like Amazon and ASOS versus the decline of traditional stores like Macy's or BHS. Other updates include: -The impact of cloud technology -Advancing consumer channels -Monetizing the distribution of intellectual property -Plus the evolving 'gig economy', led by Uber and Deliveroo

Participation Marketing - Unleashing Employees to Participate and Become Brand Storytellers (Paperback): Michael Brito Participation Marketing - Unleashing Employees to Participate and Become Brand Storytellers (Paperback)
Michael Brito
R1,069 Discovery Miles 10 690 Ships in 10 - 15 working days

Trust is an invaluable commodity in any business environment. Organizations benefit from being viewed as transparent, open and human, and one of the best ways of achieving this is through authentic employee advocacy. Participation Marketing takes a detailed look at the benefits that arise when employees are fully subscribed to a brand's ethos, and how this can be used to magnify a brand's voice. After all, it's likely that every individual employee of a company now has several hundred unique social media connections, if not more. So by engaging staff and encouraging them to participate in company activity and share via their own channels, they will be broadcasting trusted brand experiences to entirely new groups of consumers. Employee advocacy has always been worth investing in, but as the combination of constant connectedness and conversation becomes standard in our everyday lives, so too grows the importance of leveraging it. Participation Marketing will convince business leaders to think hard about employee advocacy as a channel that has many positive business outcomes. Internally, it will engage employees and make them feel part of something bigger, which will naturally result in employee satisfaction, retention and an increase in productivity. Externally, it will help brands reach new audiences with trusted and relevant stories.

How Management Works - The Concepts Visually Explained (Hardcover): Dk How Management Works - The Concepts Visually Explained (Hardcover)
Dk
R599 R507 Discovery Miles 5 070 Save R92 (15%) Ships in 9 - 15 working days

Discover everything you need to know to improve your management skills, and understand key management and business theories with this unique graphic guide. Combining clear, jargon-free language and bold, eye-catching graphics, How Management Works is a definitive and user-friendly guide to all aspects of organizational management. Learn whether it is more e ffective to lead through influence or control? Is delegation the key to productivity and how do you deal with di fferent personalities? Drawing on the latest theories and practices - and packed with graphics and diagrams that demystify complex management concepts - this book explains everything you need to know to build your management skills and get the very best out of your team. It is essential reading if you are an established or aspiring manager, or are studying a course in business or management. Much more than a standard business-management or self-help book, How Management Works shows you what other titles only tell you, combining solid reference with no-nonsense advice. It is the perfect primer for anyone looking to start their own business, become a more effective leader, or simply learn more about the world of business and management.

Marketing Management for Nonprofit Organizations (Paperback, 3rd Revised edition): Adrian Sargeant Marketing Management for Nonprofit Organizations (Paperback, 3rd Revised edition)
Adrian Sargeant
R2,523 Discovery Miles 25 230 Ships in 12 - 17 working days

The third edition builds on the success of previous editions whilst also addressing critical topics such as corporate responsibility and social entrepreneurship. Developments in relationship and public sector marketing, for example the increasing emphasis on partnerships, as well as in fundraising media such as the Internet and SMS messaging, are reflected in the new edition. The text is divided into three parts, beginning with an introduction to the nonprofit sector and the topic of marketing. It then moves on to develop a framework for marketing planning, including a detailed consideration of topics such as overall direction, market segmentation, branding, and positioning. The text concludes with a series of chapters that explore the application of marketing in a number of specific contexts.
The new edition will be accompanied by an online resource centre for the first time, comprising the following features:
Student resources:
Web links to other websites of value to students specialising in the field
Self test quizzes (MCQs)
Details of new research work of relevance to students
Practitioner Insights boxes (boxed examples from industry)
Further reading list
Podcasts from practitioners and from own lectures and presentations
Lecturer resources:
A Lecturer's Manual comprising:
PowerPoint slides of the diagrams in the book
Additional case studies of approximately 500 words (2-3 per sector specific chapter)
Guidance on how to use the case studies

Make Me Feel Special! (Paperback): Bob Hooey Make Me Feel Special! (Paperback)
Bob Hooey
R509 R430 Discovery Miles 4 300 Save R79 (16%) Ships in 10 - 15 working days
Clipped Wings - Corporate social and environmental responsibility in the airline industry (Paperback): Deborah Ancell Clipped Wings - Corporate social and environmental responsibility in the airline industry (Paperback)
Deborah Ancell
R1,075 Discovery Miles 10 750 Ships in 9 - 15 working days

Within the developed world, airlines have responded to the advice of advocates for corporate social and environmental responsibility (CSER) to use the intertwined dimensions of economics, society and environment to guide their business activities. However, disingenuously, the advocates and regulators frequently pay insufficient attention to the economics which are critical to airlines' sustainability and profits. This omission pushes airlines into the unprofitable domain of CSERplus. The author identifies alleged market inefficiencies and failures, examines CSERplus impacts on international competition and assesses the unintended consequences of the regulations. She also provides innovative ideas for future-proofing airlines. Clipped Wings is a treatise for business professionals featuring academic research as well as industry anecdotes. It is written for airlines (including their owners, employees, passengers and suppliers), airports, trade associations, policy makers, educators, students, consultants, CSERplus specialists and anyone who is concerned about the future of competitive airlines.

Branding Inside Out - Internal Branding in Theory and Practice (Paperback): Nicholas Ind Branding Inside Out - Internal Branding in Theory and Practice (Paperback)
Nicholas Ind
R1,154 Discovery Miles 11 540 Ships in 10 - 15 working days

Internal branding is the cultural shift that occurs within an organization when employees become more customer-focused. By getting employees to truly commit to a brand's ideology internally, companies will find that their brand messages are conveyed externally much more effectively. Branding Inside Out is a multi-contributor text containing chapters from an array of senior professionals and academics, edited by the renowned branding expert and prolific author Nicholas Ind. Branding Inside Out contains both new thinking and new practice on internal branding. The new thinking chapters in the book feature original research on the principles that underpin effective internal branding programmes, while the new practice chapters provide examples of how such companies as Patagonia, NN Group and Adidas both attract new employees and build employee engagement. Taken together, these contributions and case studies form a vital book to help any marketer understand and implement successful internal branding programmes, and win the active involvement of their people. Online resources include supporting PowerPoint slides and case studies for each chapter.

Think Beyond the First Sale (Paperback): Bob Hooey Think Beyond the First Sale (Paperback)
Bob Hooey
R486 R412 Discovery Miles 4 120 Save R74 (15%) Ships in 10 - 15 working days
Network Marketing - Recruiting & Retailing Mastery - Negotiation 101 (Paperback): Jonathan S Walker Network Marketing - Recruiting & Retailing Mastery - Negotiation 101 (Paperback)
Jonathan S Walker
R388 R328 Discovery Miles 3 280 Save R60 (15%) Ships in 10 - 15 working days
HBR's 10 Must Reads on Sales (with bonus interview of Andris Zoltners) (HBR's 10 Must Reads) (Hardcover): Philip... HBR's 10 Must Reads on Sales (with bonus interview of Andris Zoltners) (HBR's 10 Must Reads) (Hardcover)
Philip Kotler, Andris Zoltners, James C. Anderson, Manish Goyal
R1,175 R955 Discovery Miles 9 550 Save R220 (19%) Ships in 10 - 15 working days

Sales isn't about pushing products or being efficient; it's about building the right systems to manage and empower your salespeople. If you read nothing else on sales, read these 10 articles. We've combed through hundreds of Harvard Business Review; articles and selected the most important ones to help you understand how to create the conditions for sales success. This book will inspire you to: Understand your customer's buying center Integrate your sales and marketing operations Assess your business cycle and its impact on your sales force Transition away from solution sales Leverage the power of micromarkets Introduce tiebreaker selling and consensus selling Motivate your sales force properly This collection of articles includes: "Major Sales: Who Really Does the Buying," by Thomas V. Bonoma; "Ending the War Between Sales and Marketing," by Philip Kotler, Neil Rackham, and Suj Krishnaswamy; "Match Your Sales Force Structure to Your Business Life Cycle," by Andris A. Zoltners, Prabhakant Sinha, and Sally E. Lorimer; "The End of Solution Sales," by Brent Adamson, Matthew Dixon, and Nicholas Toman; "Selling into Micromarkets," by Manish Goyal, Maryanne Q. Hancock, and Homayoun Hatami; "Dismantling the Sales Machine," by Brent Adamson, Matthew Dixon, and Nicholas Toman; "Tiebreaker Selling," by James C. Anderson, James A. Narus, and Marc Wouters; "Making the Consensus Sale," by Karl Schmidt, Brent Adamson, and Anna Bird; "The Right Way to Use Compensation," by Mark Roberge; "How to Really Motivate Salespeople," by Doug J. Chung; and "Getting Beyond 'Show Me the Money,'" an interview with Andris Zoltners by Daniel McGinn.

Formula Win Selling - The Inside Track (Paperback): Andy Ryder Formula Win Selling - The Inside Track (Paperback)
Andy Ryder
R494 R421 Discovery Miles 4 210 Save R73 (15%) Ships in 10 - 15 working days
Make. It. Rain. - Secrets to Successful Selling Using a Relationship-Based Approach (Paperback): Kirk Kjellberg, Mary Kjellberg Make. It. Rain. - Secrets to Successful Selling Using a Relationship-Based Approach (Paperback)
Kirk Kjellberg, Mary Kjellberg
R307 R258 Discovery Miles 2 580 Save R49 (16%) Ships in 10 - 15 working days
Winning the Six-Figure Sale - A Sales Leaders Guide to WIN More Big Deals With My Proven 3-Step System (Paperback): Jeff... Winning the Six-Figure Sale - A Sales Leaders Guide to WIN More Big Deals With My Proven 3-Step System (Paperback)
Jeff Goldstein
R373 Discovery Miles 3 730 Ships in 10 - 15 working days
Sell with Swagger - The Quick-Hit Guide to Crushing Your Quota (Paperback): Timothy A Zielinski Sell with Swagger - The Quick-Hit Guide to Crushing Your Quota (Paperback)
Timothy A Zielinski
R406 R348 Discovery Miles 3 480 Save R58 (14%) Ships in 10 - 15 working days
Business, Society and Government Essentials - Strategy and Applied Ethics (Paperback, 3rd edition): Robert N. Lussier, Herbert... Business, Society and Government Essentials - Strategy and Applied Ethics (Paperback, 3rd edition)
Robert N. Lussier, Herbert Sherman
R3,180 Discovery Miles 31 800 Ships in 9 - 15 working days

- Uses a case analysis approach to explore the interrelationship of business, society, and government - Animates technical concepts through cases, case questions, personal and professional applications, ethical dilemmas, and practical exercises - Exposes students to real-world business concerns to stimulate critical thinking about concepts

Real Estate - The Complete Guide to Successfully Invest in Create and Sell Non-fungible Tokens in the Virtual Property (The... Real Estate - The Complete Guide to Successfully Invest in Create and Sell Non-fungible Tokens in the Virtual Property (The Real Book to Become a Millionaire Real Estate Investor) (Paperback)
Charlie Reynolds
R487 R413 Discovery Miles 4 130 Save R74 (15%) Ships in 10 - 15 working days
Malcolm McDonald on Value Propositions - How to Develop Them, How to Quantify Them (Paperback): Malcolm McDonald, Grant Oliver Malcolm McDonald on Value Propositions - How to Develop Them, How to Quantify Them (Paperback)
Malcolm McDonald, Grant Oliver
R910 Discovery Miles 9 100 Ships in 12 - 17 working days

While many organizations understand the importance of having a clearly defined value proposition to help them become more profitable, many businesses struggle to use them effectively. This book will show you how to develop a financially quantified value proposition that drives growth. A value proposition is an innovation or feature that clarifies a company's core purpose and identity. In the same way profit lies at the heart of every business, so does the value proposition, communicating how its service or products fulfil the needs of their customers. Malcolm McDonald on Value Propositions is a step-by-step guide to understanding exactly why financially quantified value propositions will help readers to increase revenue and deliver tangible results. Highly practical and filled with useful tools and checklists, this succinct guide explains the process of developing a value proposition from start to finish, how to use segmentation appeal to the relevant key accounts, and to ensure it is both financially grounded and has resonance with customers. From understanding how buying decisions are made, through to financial dashboards and value quantification tools, Malcolm McDonald on Value Propositions is perfect for anyone looking to integrate financial success into their proposition, and gain understanding of how it can be used to deliver and communicate value.

Sticky Sales and Marketing - Produce Positive Long-Term Results and Relationships (Paperback): Peter Lyle Dehaan Sticky Sales and Marketing - Produce Positive Long-Term Results and Relationships (Paperback)
Peter Lyle Dehaan
R467 Discovery Miles 4 670 Ships in 10 - 15 working days
HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt) (Hardcover):... HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt) (Hardcover)
Clayton M. Christensen, Theordore Levitt, Philip Kotler, Fred Reichheld
R1,170 R950 Discovery Miles 9 500 Save R220 (19%) Ships in 10 - 15 working days

Stop pushing products-and start cultivating relationships with the right customers. If you read nothing else on marketing that delivers competitive advantage, read these 10 articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you reinvent your marketing by putting it-and your customers-at the center of your business. Leading experts such as Ted Levitt and Clayton Christensen provide the insights and advice you need to: Figure out what business you're really inCreate products that perform the jobs people need to get doneGet a bird's-eye view of your brand's strengths and weaknessesTap a market that's larger than China and India combinedDeliver superior value to your B2B customersEnd the war between sales and marketing

Akquisition Auftrag Profit (German, Paperback, Softcover reprint of the original 1st ed. 2002): Peter Busch Akquisition Auftrag Profit (German, Paperback, Softcover reprint of the original 1st ed. 2002)
Peter Busch; Wolf Lasko
R1,250 Discovery Miles 12 500 Ships in 10 - 15 working days

Wolf W. Lasko und Peter Busch zeigen, wie Sie Ihren Akquisitions-Deal von Anfang an richtig einfadeln und bis zum Abschluss gekonnt inszenieren.

Wenn Kaufer Streiken (German, Paperback, Softcover reprint of the original 1st ed. 2004): Markus Schweizer, Thomas E Rudolph Wenn Kaufer Streiken (German, Paperback, Softcover reprint of the original 1st ed. 2004)
Markus Schweizer, Thomas E Rudolph
R1,121 Discovery Miles 11 210 Ships in 10 - 15 working days

Handelsleistungen werden immer komplexer und austauschbar. Die Konsequenz der Kunden: Sie kaufen nicht mehr, sie streiken. "Consumer Confusion" heisst das Stichwort. Die Autoren beschreiben, wie Anbieter konkrete Ursachen dieser "Kauferverwirrung" identifizieren konnen. Und sie liefern Tipps, wie Hersteller und Handler ihrem Unternehmen und ihren Produkten ein starkes Profil geben und so die Kaufbereitschaft beim Kunden erhohen konnen.

Kundenclubs & More (German, Paperback, Softcover reprint of the original 1st ed. 2004): Wolfgang Hartmann, Ralf Kreutzer,... Kundenclubs & More (German, Paperback, Softcover reprint of the original 1st ed. 2004)
Wolfgang Hartmann, Ralf Kreutzer, Holger Kuhfuss
R1,904 Discovery Miles 19 040 Ships in 10 - 15 working days

Die Autoren vermitteln das komplette Know-how zum Thema Kundenclubs anschaulich und leicht nachvollziehbar: Zielsetzung, Teilnehmergewinnung, Leistungsangebot, Kundenkommunikation, Handlerintegration, Club-Controlling, Datenmanagement und Logistik. Mit konkreten Fallbeispielen von S-points, Swarovski, Payback, Open Business Club, Pampers, VW und Maggi.

Resulting - Projektziel Erreicht! (German, Paperback, Softcover reprint of the original 1st ed. 2003): Wolf Lasko, Peter Busch Resulting - Projektziel Erreicht! (German, Paperback, Softcover reprint of the original 1st ed. 2003)
Wolf Lasko, Peter Busch
R1,260 Discovery Miles 12 600 Ships in 10 - 15 working days

Das Buch beschreibt die drei zentralen Kompetenzbereiche, uber die ein Projektmanager von heute verfugen muss: logische, emotionale und praktische Intelligenz. Die Autoren, beide erfahrene Unternehmer und Berater, stellen die jeweils zehn wichtigsten Schlusselhebel vor und zeigen, wie mit messbaren Kriterien und einfachen, aber wirkungsvollen Tools stets das Resultat im Visier bleibt.

Karriere Machen Vertrieb 2003 (German, Paperback, Softcover reprint of the original 1st ed. 2002): Harald Ackerschott Karriere Machen Vertrieb 2003 (German, Paperback, Softcover reprint of the original 1st ed. 2002)
Harald Ackerschott
R1,252 Discovery Miles 12 520 Ships in 10 - 15 working days

"Karriere machen: Vertrieb" enthalt fundiert recherchierte Informationen und viele Tipps, die alle Fragen rund um die Vertriebs-Karriere beantworten. Es ist der erste speziell fur diese Berufsgruppe entwickelte Karriereplaner. Mit zahlreichen Informationen von Unternehmen, die uber grosse Vertriebsorganisationen verfugen. Die beste Vorbereitung auf den Einstieg zum Aufstieg!

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