The book provides a data-driven approach to real-world crew
resource management (CRM) applicable to commercial pilot
performance. It addresses the shift to a systems-based resilience
thinking that aims to understand how worker performance provides a
buffer against failure. This book will be the first to bring these
ideas together. Taking a competence-based approach offers a more
coherent, relevant approach to CRM. The book presents relevant,
real-world examples of the concepts and outlines a change in
thinking around pilot performance and data interpretation that is
overdue. Airlines, pilots and aviation industry professionals will
benefit from the insights into organisational design and
alternative approaches to training. FEATURES Approaches CRM from a
competence-based perspective Uses a systems model to bring
coherence to CRM Includes a chapter on using blended learning and
virtual reality to deliver CRM Features research on work/life
balance, morale, pilot fatigue and link to error Operationalises
'resilience engineering' in a crew context
General
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