The distinctive point of the book is its innovative interdisciplinary approach to business communication, with interconnections between linguistics, sociology, and critical organisational studies as applied to the corporate world. It offers a first-hand insight into primary business discourse with a deeper understanding and analysis of business processes and mechanisms underlying and reflected in enterprise software-mediated communication. It answers the question what 'doing business' in the digital age is about and illustrates 'business discourse' from practitioners' point of view. Grounded in the analysis of empirical data, pertaining both to internal and external business communication, the author reflects on the reality of accelerated and pressurised communication in global IT corporations. Following a communication-centred approach, this monograph puts the topic of enterprise software-mediated business discourse into a multi-layered perspective of how global corporations operate, what their primary goals are, and what kind of (political) power they execute. Moreover, it demonstrates how profit-driven corporations can be viewed and interpreted as strategically acting systems within a specific sociological framework.

Perfect your business communication skills and become a better leader with DK's newest practical business guide. This new and improved edition will give you the tools to achieve effective communication both in the office and working from home. You'll discover how to enhance your communication skills by learning to understand your audience, communicate strategically, and discover which delivery approach is right for you. Ever find it hard to have those crucial conversations with colleagues and clients? This management book will show you how to overcome barriers to communication, choose the right medium for your message, and make an impact. In a slim and portable format, ideal for learning on-the-go, this practical guide offers: -A clear and accessible approach, with step-by-step instructions, tips, and checklists, to engage and challenge -readers -'Ask yourself' features encouraging self-reflection and self-growth -Eye-catching illustrations, graphics, and tables -Real-world case studies to demonstrate and explain problem-solving and build confidence Develop professionally and inspire others! At DK we know that having those important business conversations is not always easy. This management book will teach you how to listen effectively, building the people skills to communicate successfully at every business level - be it with junior team members or the board of directors. The perfect toolkit for remote management in our flexible working world, this practical guide offers the latest advice on communicating from a distance, recommending which technology and techniques to use in order to achieve the best results from working from home. Why settle for mediocre management? The Essential Managers series includes a total of 10 titles to help you maximize your potential as a business manager. Perfect your sales pitch with Essential Managers: Selling, or improve upon your leadership skills with Essential Managers: Leadership. The guides are written to complement but not compete with each other, so you can tailor your learning to your specific business needs and discover the DK book that's right for you!

Learn how to manage a modern data stack and get the most out of data in your organization! Thanks to the emergence of new technologies and the explosion of data in recent years, we need new practices for managing and getting value out of data. In the modern, data driven competitive landscape the "best guess" approach--reading blog posts here and there and patching together data practices without any real visibility--is no longer going to hack it. The Informed Company provides definitive direction on how best to leverage the modern data stack, including cloud computing, columnar storage, cloud ETL tools, and cloud BI tools. You'll learn how to work with Agile methods and set up processes that's right for your company to use your data as a key weapon for your success . . . You'll discover best practices for every stage, from querying production databases at a small startup all the way to setting up data marts for different business lines of an enterprise. In their work at Chartio, authors Fowler and David have learned that most businesspeople are almost completely self-taught when it comes to data. If they are using resources, those resources are outdated, so they're missing out on the latest cloud technologies and advances in data analytics. This book will firm up your understanding of data and bring you into the present with knowledge around what works and what doesn't. Discover the data stack strategies that are working for today's successful small, medium, and enterprise companies Learn the different Agile stages of data organization, and the right one for your team Learn how to maintain Data Lakes and Data Warehouses for effective, accessible data storage Gain the knowledge you need to architect Data Warehouses and Data Marts Understand your business's level of data sophistication and the steps you can take to get to "level up" your data The Informed Company is the definitive data book for anyone who wants to work faster and more nimbly, armed with actionable decision-making data.

Embracing social media at work is not just a corporate page on Facebook or a blog from the CEO. It is about understanding all the opportunities where social media activities could improve your company from marketing to operations. A practical guide for managers and an informative window into the world of social media in business.

It is beneficial for businesses to have a great website. However, many enterprises have the problem of maintaining a website that also turns a profit. Only a few have succeeded in finding a business model that supports profitable growth on the internet in a sustainable way. This is a practical companion for making the right business model choices in a digital, networked and mobile world.

Improve the way you communicate in English when working internationally - it's as much about how you say it as what you say! You need more than just a good level of English to communicate successfully in international business. Collins Effective International Business Communication gives you clear and practical advice to help you to communicate successfully with colleagues and business partners around the world, using the English you already know. Part 1 will help you with speaking and listening, with practical ideas to help you create better understanding with colleagues and business partners. Part 2 covers key interpersonal skills , such as building relationships, networking, influencing, making decisions, managing conflict and building trust. Part 3 considers the challenges of virtual communication with colleagues at a distance, with advice on how to write better emails and manage conference calls. Each unit features tip boxes, model conversations and case studies Work environments today are increasingly complex - with greater demands on time there is more emphasis on choosing the right form of communication at the right time. You need to be able to work with colleagues at a distance and build and maintain relationships with people at home and abroad. Effective International Business Communication will help you to build the relationships you need to be successful. Can be used for self-study or by Business English trainers who want their clients to get results. CEF level B2-C1 / Upper Intermediate - Advanced

This first volume to analyze the science of meetings offers a unique perspective on an integral part of contemporary work life. More than just a tool for improving individual and organizational effectiveness and well-being, meetings provide a window into the very essence of organizations and employees' experiences with the organization. The average employee attends at least three meetings per week and managers spend the majority of their time in meetings. Meetings can raise individuals, teams, and organizations to tremendous levels of achievement. However, they can also undermine effectiveness and well-being. The Cambridge Handbook of Meeting Science assembles leading authors in industrial and organizational psychology, management, marketing, organizational behavior, anthropology, sociology, and communication to explore the meeting itself, including pre-meeting activities and post-meeting activities. It provides a comprehensive overview of research in the field and will serve as an invaluable starting point for scholars who seek to understand and improve meetings.

Effective communication is vital to science, engineering and business management. This thoroughly updated second edition with a new chapter on the use of computers and word-processors gives clear, practical advice illustrated with real-life examples on how to select, organize and present information in reports, papers and other documents.

eBook available with sample pages: 0203473108

The Leaders Guide to Impact will help you create impact that is positive, powerful and authentic so you can demonstrate you’re taking charge, get more from your team and drive business results. At a glance, this book covers Leadership, Management, Communication, Soft Skills, Influence and Persuasion. Readers will:

• Discover how to create impact that will help them to connect with others, create trust, get others to listen, influence effectively and drive results.

• Recognisethe challenges and opportunities of creating impact using practical tools and guidelines.

• Understand their impact strength and how to use these in an authentic way through Unique Leadership Points™

• Create their own Impact plan

• Learn that impact is about behaviour-it’s not just about WHAT the leader does, it’s about HOW they do it.

• Reflect on how they are doing by asking: What impact am I creating today? Is it the impact the organization and I want and need? How can I create more effective and relevant impact? When, how and with whom?

Have you ever struggled to communicate with a limited-English speaker? Have you been frustrated by unsuccessful interactions with non-native English speakers? Did you know there is a simple solution to improve cross-cultural communication in English? What most of us native speakers overlook in these situations is that the problem here may not be the limited English of the other person; it could be our English. And while we certainly can't do anything about the former, we can do a great deal about the latter. In just 160 pages, this book gives 50 practical tools to help you become aware of and adapt your own language to completely transform exchanges with limited-English speakers and greatly increase the chances of a satisfying outcome for native speakers and for the limited-English speakers they're trying to serve. And the good news is: it is not that difficult and it is entirely in the hands of the native speaker. Craig Storti is a nationally known figure with over 30 years of experience in the field of intercultural communications and cross-cultural adaptation, and the author of several standard works, including Culture Matters, a cross-cultural workbook used by the U. S. government in over 90 countries. He has successfully led workshops on cultural diversity for Fortune 500 companies, hotels such as Marriott, diplomats, civil servants, and foreign aid workers. But it was his 90-minute segments on common mistakes native speakers make when talking to limited-English speakers and how participants could improve interactions that became the most popular and useful aspect of his training. This much-needed book is ideal for anyone working in a public facing job from government to hospitality, international organizations, human resources, cross-cultural and diversity training, English teaching, foreign aid, or those with a love of language, culture and communication.

The ability to give a successful presentation is crucial to anyone who wants to advance their career. Written by David Brown, a leading expert on presenting as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to get your audience to do what you want them to do. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!

How to build, design, and deliver a fire-breathing, wing-flapping, roar-bellowing behemoth of a presentation

Unlike most presentation books that say the same things regarding presentation design and delivery (less is more, get rid of bullets and use images, emulate Steve Jobs, and so on), "How to Be a Presentation God" actually divulges step-by-step secrets for how to build, design, and deliver blockbuster presentations.

By providing entertaining and clever presentation insights, veteran presenter Scott Schwertly gives you the in's and out's for presenting yourself, your business, and your cause with an easy-to-implement approach.Focuses on content, design, and deliveryAuthor is a regular speaker at national and regional industry conferences such as PowerPoint Live and Presentation Camps, and is the founder of the award-winning Ethos3 CommunicationsAuthor is the creator of an app, "Present," that landed in the top-20 iPhone apps in the Business category on iTunes

"How to be a Presentation God" will ensure that your presentations reach a new level of effectiveness.

Are you required to present, pitch or speak to an audience? Whether it's your first presentation or you're an experienced speaker, this Authority Guide will give you the tools, tips and confidence to deliver engaging, creative and effective presentations. Steve Bustin, an award-winning business speaker (named UK Speaker of the Year 2015 by the Professional Speaking Association), an executive-level speech coach and corporate presentation skills trainer, will teach you simple but effective techniques to keep your audience engaged.

Language in the workplace matters, and it can inspire as easily as it can deflate. An essential aspect of any organization is the way it communicates both internally and externally, and the language used contributes greatly to its potential for success or failure. Bad business language has become commonplace, making this book essential reading for professionals. From HR, marketing, finance, consulting, and I.T. to local politicians, "Bad Language" considers the chaotic garbled words and phrases that are too commonly used, and the resulting issues of spin, manipulation, and plain deceit.

Hold productive meetings and events with help from Dummies It's a whole new world out there. With so many companies, big and small, electing to move to virtual or hybrid operating models, meetings have arguably become more important than ever as the primary way teams communicate day-to-day. But how do you maximize engagement when a screen sits between you and your coworkers? In Business Meeting & Event Planning For Dummies, expert author Susan Friedmann shares her tips and insider tricks for navigating virtual and hybrid gatherings without missing a beat. Armed with top-notch guidance and insider tips from Dummies, you'll be able to streamline meetings to maximize efficiency and save money - on or offline. Create effective and exciting business events and presentations Keep on time and on budget, maintain group engagement, and use social media to your advantage Discover best practices, proven tips, and technical advice If you're a professional who wants to make the most of business meetings, this is the Dummies guide for you. It's also a valuable resource for anyone who needs to plan a large-scale event (seminar, convention, etc.).

The communication role in organizations has changed, just as the nature of organizations has changed in response to the explosion of new communication technologies as well as global networks within organizations. Communication is more complex, strategic, and vital to the health of the organization than it used to be, and it will become increasingly important in the information-driven economy. This book builds upon the authors' 2010 book, Corporate Communication: Strategic Adaptation for Global Practice, which focused on the role of the communicator. This volume examines, analyzes, and illustrates the practice of corporate communication as a critical business asset in a time of global change. It looks at the major communication needs in the lifecycle of organizations: M&A (mergers and acquisitions), structural change, culture change, innovation, new leadership, downsizing, global expansion, competition, ethical decision-making, political action, and employee engagement. These are all significant value-creating, and potentially value-destroying, events in which corporate communication, if used correctly, functions as a critical and strategic business asset.

Writing That Works will help you say what you want to say, with less difficulty and more confidence. Now in its third edition, this completely updated classic has been expanded to included all new advice on e-mail and the e-writing world, plus a fresh point of view on political correctness.

With dozens of examples, many of them new, and useful tips for writing as well as faster on a computer, Writing That Works will show you how to inprove anything you write:

• Presentations that move ideas and action
• Memos and letters that get things done
• Plans and reports that make things happen
• Fund-raising and sales letters that produce results
• Resumes and letters thar lead to interviews
• Speeches that make a point

Forensics, more commonly known as speech and debate, is one of the most rewarding and beneficial educational activities available to students. This textbooks is designed to introduce students to individual forensic events, giving suggestions and guidelines for their preparation. The text describes each event and the experience of competing. Students are shown how to select and perform winning materials, and how to achieve success. Chapters describe the structure and strategies of original oratory, extemporaneous speaking, humorous, dramatic, poetic, and duet interpretation, as well as prose interpretation, impromptu and expository speaking required by many national forensics contests. Also includes a chapter on competitive mock legislatures. For speech and debate contests, this book can help anyone become a winner! Seven chapters: Forensics Overview, Original Oratory, Extemporaneous Speaking, Oral Interpretation of Literature, Student Congress, Supplementary National Events. Privately Sponsored Speech Contests.

From the Sunday Times bestselling author of Surrounded by Idiots

Are you overshadowed by the narcissists in your life? Are you worn out by their constant demands for attention, their absolute belief they are right (even when clearly they are not), their determination to do what they want (regardless of impact), and their baffling need to control everyone and everything around them?

In this thought-provoking, sanity-saving book, Thomas Erikson helps you understand what makes narcissists tick and, crucially, how to handle them without wearing yourself out in the process. With the help of the behavioural model made famous in Surrounded by Idiots, Erikson provides all the tools you need to manage not just the narcissists around you but everyday narcissism as well - itself becoming more widespread in this age of social media. Engaging and practical, Surrounded by Narcissists will help you free yourself from narcissistic agendas so you can pursue a happier, more fulfilling and successful life.

Reveals the underlying story form of all great presentations that will not only create impact, but will move people to action

Presentations are meant to inform, inspire, and persuade audiences. So why then do so many audiences leave feeling like they've wasted their time? All too often, presentations don't resonate with the audience and move them to transformative action.

Just as the author's first book helped presenters become visual communicators, "Resonate" helps you make a strong connection with your audience and lead them to purposeful action. The author's approach is simple: building a presentation today is a bit like writing a documentary. Using this approach, you'll convey your content with passion, persuasion, and impact.Author has a proven track record, including having created the slides in Al Gore's Oscar-winning "An Inconvenient Truth"Focuses on content development methodologies that are not only fundamental but will move people to actionUpends the usual paradigm by making the audience the hero and the presenter the mentorShows how to use story techniques of conflict and resolution

Presentations don't have to be boring ordeals. You can make them fun, exciting, and full of meaning. Leave your audiences energized and ready to take action with "Resonate."

Networking is a skill that many people recognize as critically important, but which many find difficult, boring or fear-inducing - or even all three. Yet if you master the techniques that really work, networking can pay dividends. Effective networking means tapping into a team of like-minded business people willing to help each other achieve their goals. If you build, grow and nurture your business networks, you will become known for your expertise and will be better placed to win the new client, business or job when it really matters. You can network successfully in person or online and The Complete Guide to Professional Networking shows you how to use both together for the most powerful results.The techniques and suggested strategies in this book are backed up by video interviews with some of the world's most successful networking experts.