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Books > Business & Economics > Business & management > Business communication & presentation

Ultimate 48 Hour Author - The First Time Author Success System (Paperback, 3rd Updated Information ed.): Natasa Denman Ultimate 48 Hour Author - The First Time Author Success System (Paperback, 3rd Updated Information ed.)
Natasa Denman
R520 R452 Discovery Miles 4 520 Save R68 (13%) Ships in 10 - 15 working days
The Biggest Show in Town - Record of the International Exhibition, Dublin 1907 (Paperback, Illustrated Ed): Ken Finlay The Biggest Show in Town - Record of the International Exhibition, Dublin 1907 (Paperback, Illustrated Ed)
Ken Finlay
R585 R477 Discovery Miles 4 770 Save R108 (18%) Ships in 12 - 17 working days

In 1903, W F Dennehy, editor of the Irish Independent, called for an Exhibition on a new scale; one that would truly show Ireland's quality of produce and capability for trade. The Exhibition opened in 1907 and Dennehy edited an Official Record, a document housed in some of the city's libraries. This title discusses this event.

Better Presentations - A Guide for Scholars, Researchers, and Wonks (Hardcover): Jonathan Schwabish Better Presentations - A Guide for Scholars, Researchers, and Wonks (Hardcover)
Jonathan Schwabish
R1,862 R1,689 Discovery Miles 16 890 Save R173 (9%) Ships in 12 - 17 working days

Whether you are a university professor, researcher at a think tank, graduate student, or analyst at a private firm, chances are that at some point you have presented your work in front of an audience. Most of us approach this task by converting a written document into slides, but the result is often a text-heavy presentation saddled with bullet points, stock images, and graphs too complex for an audience to decipher-much less understand. Presenting is fundamentally different from writing, and with only a little more time, a little more effort, and a little more planning, you can communicate your work with force and clarity. Designed for presenters of scholarly or data-intensive content, Better Presentations details essential strategies for developing clear, sophisticated, and visually captivating presentations. Following three core principles-visualize, unify, and focus-Better Presentations describes how to visualize data effectively, find and use images appropriately, choose sensible fonts and colors, edit text for powerful delivery, and restructure a written argument for maximum engagement and persuasion. With a range of clear examples for what to do (and what not to do), the practical package offered in Better Presentations shares the best techniques to display work and the best tactics for winning over audiences. It pushes presenters past the frustration and intimidation of the process to more effective, memorable, and persuasive presentations.

Experience-Based Communication (Paperback, 2008 ed.): Jens Ornbo, Claus Sneppen, Peter Franklin Wurtz Experience-Based Communication (Paperback, 2008 ed.)
Jens Ornbo, Claus Sneppen, Peter Franklin Wurtz
R1,557 Discovery Miles 15 570 Ships in 10 - 15 working days

Experience-based Communication is a powerful tool. Companies can use it to bring their values to life and to make their messages accessible and credible. By communicating in a way that can be both sensed and felt, companies can increase their influence on internal and external stakeholders - and existing and potential customers. This book teaches you how to architect the way your company is experienced at every real-life touchpoint. How to use physical meetings and locations to create an affinity with a given market segment. And how to engage your audience mentally, physically and socially in order to transform them into loyal customers and willing ambassadors. If you want to get closer to your target groups, you will find no greater source of inspiration than the methods presented in this book. "Experience-based Communication fills a much-neglected hole of knowledge in the Experience Economy, simultaneously making the point that proper staging and drama can make experiences more, not less, authentic. As the authors make clear, the Experience Medium IS the communicated message. This book is a very valuable addition to the pantheon of the Experience Economy." B. Joseph Pine II and James H. Gilmore, co-authors, The Experience Economy and Authenticity: What Consumers Really Want "I normally dislike business books, and books on communication are often the worst. This book, however, has real personality and is an experience in itself to read. Would that Chief Executives of today's organisations, with their wretched, dismembered, irritating, time-consuming, soul-destroying 'We value your call' systems would spare some of their time to read this book, all our lives would be enriched as a result. It is worth remembering that there are only 100 cents in a Euro, so cost cutting is finite, whereas creating value for customers is infinite and is limited only by our own creativity and imagination. Buy this book. Enjoy it." Malcolm McDonald, Emeritus Professor at the Cranfield University School of Management "The book, Experience-Based Communication, highlights some of the most important issues regarding the embodiment of cultural artefacts and manifestos. The architectural utterance is itself experience-based. Setting the stage for human interaction it adds to both history and social behaviour. Read the book. It is an inspirational source to everyone engaged with experience-based communication!" Mette Kynne Frandsen, CEO and Architect MAA at HENNINGLARSENARCHITECTS "This book is a must-read for marketers seeking to find alternative ways to engage their target audiences in a deeper dialogue in order to build customer loyalty. In a world where the "new influencers" preside over the all important word-of-mouth, brands need to be able to offer enduring and valuable experiences that are capable of transforming ordinary customers into willing ambassadors. Charting a company's experience architecture offers the ability to gauge where they stand and score in their consumers' hearts, minds and most importantly, lives" Joseph Jaffe, President and Chief Interruptor, crayon and author of "Join the Conversation"

Email and Commercial Correspondence - A Guide to Professional English (Paperback, 2014): Adrian Wallwork Email and Commercial Correspondence - A Guide to Professional English (Paperback, 2014)
Adrian Wallwork
R1,318 R1,180 Discovery Miles 11 800 Save R138 (10%) Ships in 10 - 15 working days

If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible. Some of the key guidelines covered include: * Write meaningful subject lines - otherwise recipients may not even open your mail. * Always put the most important point in the first line - otherwise the reader may not read it. * Be concise and only mention what is truly relevant. Write the minimum amount possible - you will also make fewer mistakes * Be a little too formal than too informal - you don't want to offend anyone. * If you have two long important things to say, say them in separate emails. * Give clear instructions and reasonable deadlines. * If you need people to cooperate with you, it is essential to highlight the benefits for them of cooperating with you. * Empathize with your recipient's busy workload. * Never translate typical phrases literally - learn equivalent phrases. The book concludes with a chapter of useful phrases. There is also a brief introduction for trainers on how to teach Business / Commercial English.

Corporate Cocktail (Paperback): Sanjay Verma Corporate Cocktail (Paperback)
Sanjay Verma
R352 Discovery Miles 3 520 Ships in 10 - 15 working days
The Influential Author - How and Why to Write, Publish, and Sell Nonfiction Books that Matter (Hardcover): Gregory V Diehl The Influential Author - How and Why to Write, Publish, and Sell Nonfiction Books that Matter (Hardcover)
Gregory V Diehl; Foreword by Tom Morkes
R895 Discovery Miles 8 950 Ships in 10 - 15 working days
When in the Arab World - An insider's guide to living and working with Arab culture (Paperback): Rana Nejem When in the Arab World - An insider's guide to living and working with Arab culture (Paperback)
Rana Nejem
R477 R401 Discovery Miles 4 010 Save R76 (16%) Ships in 10 - 15 working days
Connected Leadership - How Professional Relationships Underpin Executive Success (Paperback): Andy Lopata Connected Leadership - How Professional Relationships Underpin Executive Success (Paperback)
Andy Lopata
R396 R356 Discovery Miles 3 560 Save R40 (10%) Ships in 9 - 15 working days
The Micro-Script Rules - How to Tell Your Story (and Differentiate Your Brand) in a Sentence...or Less. (Hardcover, 2nd ed.):... The Micro-Script Rules - How to Tell Your Story (and Differentiate Your Brand) in a Sentence...or Less. (Hardcover, 2nd ed.)
Bill Schley
R625 R550 Discovery Miles 5 500 Save R75 (12%) Ships in 10 - 15 working days
Can You Hear Me? - How to Connect with People in a Virtual World (Hardcover): Nick Morgan Can You Hear Me? - How to Connect with People in a Virtual World (Hardcover)
Nick Morgan
R678 R584 Discovery Miles 5 840 Save R94 (14%) Ships in 12 - 17 working days

Hello? Are you there? Can you hear me?

Communicating virtually is cool, useful, and ubiquitous. But whenever there's a glitch with the technology or a message is unclear, we're reminded that the quality of human connection we experience in many forms of virtual communication is awful. We've all felt disconnected and bored in a video conference, frustrated that we're not getting through on the phone, or upset when our email is badly misinterpreted. The truth is, virtual communication breeds misunderstanding because it deprives us of the emotional knowledge that helps us understand context.

How can we fix this? In this powerful, practical book, communication expert Nick Morgan outlines five big problems with communication in the virtual world--lack of feedback, lack of empathy, lack of control, lack of emotion, and lack of connection and commitment--sharply highlighting what is lost in our accelerating shift to a more virtual world.

And he provides a clear path forward for helping us connect better with others. Morgan argues that while virtual communication will never be as rich or intuitive as a face-to-face meeting, recent research suggests that what will help--and what we need to learn--is to consciously deliver a whole set of cues, both verbal and nonverbal, that we used to deliver unconsciously in the pre-virtual era. He explains and guides us through this important process, providing rules for virtual feedback, an empathy assessment and virtual temperature check, tips for creating trust in a virtual context, and advice for specific digital channels such as email and text, the conference call, Skype, and more.

Whether you're an entrepreneur, an independent professional, or a manager in an organization that has more than one office or customers who aren't nearby, Can You Hear Me? is your essential communications manual for twenty-first-century work.

The Meetings Handbook - Formal Rules and Informal Processes (Paperback): Ronald D. Francis, Anona F. Armstrong The Meetings Handbook - Formal Rules and Informal Processes (Paperback)
Ronald D. Francis, Anona F. Armstrong
R1,040 R949 Discovery Miles 9 490 Save R91 (9%) Ships in 10 - 15 working days

'The Meetings Handbook' is a comprehensive manual to the rules and issues of meetings, as well as a useful guide to understanding the informal processes that underlie the successful conduct of the business of meetings.

On-Camera Coach - Tools and Techniques for Business Professionals in a Video-Driven World (Hardcover): K. M. Reed On-Camera Coach - Tools and Techniques for Business Professionals in a Video-Driven World (Hardcover)
K. M. Reed
R829 R660 Discovery Miles 6 600 Save R169 (20%) Ships in 12 - 17 working days

The invaluable handbook for acing your on-camera appearance On-Camera Coach is your personal coach for becoming great on camera. From Skype interviews and virtual conferences to shareholder presentations and television appearances, this book shows you how to master the art of on-camera presentation to deliver your message clearly, effectively, and with confidence. Fear of public speaking is common, but even the most seasoned speakers freeze in front of a single lens being on camera demands an entirely new set of skills above and beyond the usual presentation to an audience you can actually see. It requires special attention to the way you move, the way you speak, and even the way you dress. This book provides the guidance and tools you need to ace it every time. Video is powerful, and it is everywhere; corporate YouTube channels, webinars, virtual meetings, TedTalks, and more are increasingly turning the lens on those who typically remain behind the scenes. This relatively recent trend will continue to expand as media plays a larger role in business, and the ability to appear confident, authoritative, and polished is becoming a necessary job skill. This book shows you everything you need to know about being on camera, from preparation through presentation and beyond. * Learn how to prepare for an on-camera appearance * Tailor your presentation to on-camera demands * Discover how the camera interprets wardrobe and body language * Appear dynamic, confident, and engaged when the lens points your way The lens captures everything the awkward pauses, the nervous fidgets, poor posture, and every false start and mistake is captured for posterity. Is that the image you want to present? You want to get your message across and be heard; to do that, you must portray authority, energy, and confidence even when you don't feel it. On-Camera Coach provides the expert instruction and insider secrets that help you make your message sing.

250 Rules of Business - Secrets to Growing Your Career and Profits (Paperback): Steven Schragis, Rick Frishman 250 Rules of Business - Secrets to Growing Your Career and Profits (Paperback)
Steven Schragis, Rick Frishman
R503 R422 Discovery Miles 4 220 Save R81 (16%) Ships in 10 - 15 working days

There is no one rule for business success, no one principle that can help you meet every challenge. The realities of doing business are just too complex. However, there are lots of little rules that can guide and assist you along the way---and that's what "250 Rules of Business" is all about. In this groundbreaking book, Steven Schragis and Rick Frishman have collected all they've learned from the movers and shakers of virtually every industry and boiled it down into smart, simple strategies.
The wisdom collected in these pages comes from individuals who have worked in the trenches, solved the hard problems, rallied the troops, and risen to the top of their fields where they harvested record profits. Schragis and Frishman asked them to share a single business insight---a basic rule, practice, or belief that played an important role in their success. Some of the responses were basic, intuitive. But others were amazing and eye-opening, the kind of nugget that makes you stop and think. As Yogi Berra said, you can observe a lot by just watching. Master just one rule a day and in no time you'll manage everything---people, workloads, companies---with more skill, more confidence, and more success

Winner Takes All - Seven-and-a-half principles for winning bids, tenders and proposals (Paperback, 2nd edition): Scott Keyser Winner Takes All - Seven-and-a-half principles for winning bids, tenders and proposals (Paperback, 2nd edition)
Scott Keyser 1
R399 R323 Discovery Miles 3 230 Save R76 (19%) Ships in 9 - 15 working days

These days, most companies find themselves having to tender or bid for new contracts and clients. It's now part of the business landscape - companies simply have to be good at tendering and pitching if they are going to have any chance of getting new business and clients. This book, written by one of the leading consultants and trainers in competitive business tendering, provides the key principles for winning bids, tenders, and proposals. Savvy and practical, the principles are based on the author's extensive consulting experience with large and small companies, helping them to win big-ticket, "must-win" contracts (with a success rate of 86%!). These essential principles apply to any company, in all sectors, which are seeking to improve their new-business win rate.

Effective Business Writing - Strategies, Suggestions and Examples (Paperback, 2nd Ed, Revised, updated): Maryann V. Piotrowski Effective Business Writing - Strategies, Suggestions and Examples (Paperback, 2nd Ed, Revised, updated)
Maryann V. Piotrowski
R416 R361 Discovery Miles 3 610 Save R55 (13%) Ships in 10 - 15 working days

From persuasive memos to complaint letters, sales letters to executive summaries -- this exceedingly useful guide helps the business worker write clearly and in an appropriate format, style and tone. Numerous examples show how to overcome writer's block, organize messages for maximum impact, achieve an easy-to-read style, find an efficient writing system and much more.

EQ Applied - The Real-World Guide to Emotional Intelligence (Hardcover): Justin Bariso EQ Applied - The Real-World Guide to Emotional Intelligence (Hardcover)
Justin Bariso
R780 Discovery Miles 7 800 Ships in 10 - 15 working days
Critical Conversations as Leadership - Driving Change with Card Talk (Paperback): William A. Donohue Critical Conversations as Leadership - Driving Change with Card Talk (Paperback)
William A. Donohue
R631 Discovery Miles 6 310 Ships in 10 - 15 working days
Civility Unleashed - Using Civility to Survive and Thrive in the Workplace, Second Edition (Paperback): Diana Damron Civility Unleashed - Using Civility to Survive and Thrive in the Workplace, Second Edition (Paperback)
Diana Damron
R666 Discovery Miles 6 660 Ships in 10 - 15 working days
InterPersonal Skills (Paperback): Gerard Assey InterPersonal Skills (Paperback)
Gerard Assey
R495 Discovery Miles 4 950 Ships in 10 - 15 working days
The A-Z of Business Bullshit - The world's most comprehensive dictionary of corporate gobbledygook and nonsense... The A-Z of Business Bullshit - The world's most comprehensive dictionary of corporate gobbledygook and nonsense (Paperback)
Kevin Duncan
R300 R234 Discovery Miles 2 340 Save R66 (22%) Ships in 5 - 10 working days

Wherever you work, the chances are you have fallen under the poisonous spell of business bullshit and jargon. Very few of us seem able to avoid "reaching out", or "walk the talk", or "pivoting", or "think outside the box". No longer solely the province of management consultants, investors and MBA types, business gobbledygook has mesmerized the rank and file around the globe. Help is at hand with this handy dictionary, aptly described as "the world's most comprehensive" of the top 2,000 business jargon and non-sensical terms that have infected us all. Stay sane (and keep your colleagues, manager and customers from suffocating you) from the business bullshit madness by having this dictionary by your side. Based on his wide and extensive experience with business bullshit, Kevin Duncan deciphers the terms and language of modern-day business speak to save us all from going stir-crazy!

The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover): E.... The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover)
E. Kasabov, A. Warlow
R1,549 Discovery Miles 15 490 Ships in 10 - 15 working days

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This text explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

The Complete Guide to Business School Presenting - What your professors don't tell you... What you absolutely must know... The Complete Guide to Business School Presenting - What your professors don't tell you... What you absolutely must know (Paperback, New)
Stanley K. Ridgley
R803 R750 Discovery Miles 7 500 Save R53 (7%) Ships in 10 - 15 working days

'The Complete Guide to Business School Presenting: What your professors don't tell you... What you absolutely must know' reveals the secret expectations harbored by business school professors when viewing presented material. Designed to offer a competitive advantage to anyone interested in a career in business, this guide offers a truly unique means of developing powerful presentation skills. It identifies seven verities of speaking that form the bedrock of superior presenting in the twenty-first century, and which imbue any speaker with power, energy and confidence: stance, voice, gesture, expression, movement, appearance and passion. These principles, when studied and applied, can form the foundation of a vast improvement, operating by correlating directly with the inherent values of corporate America.

Unleash the Power of Storytelling - Win Hearts, Change Minds, Get Results (Paperback): Rob Biesenbach Unleash the Power of Storytelling - Win Hearts, Change Minds, Get Results (Paperback)
Rob Biesenbach
R696 Discovery Miles 6 960 Ships in 10 - 15 working days
The Meetings Handbook - Formal Rules and Informal Processes (Hardcover, New): Ronald D. Francis, Anona F. Armstrong The Meetings Handbook - Formal Rules and Informal Processes (Hardcover, New)
Ronald D. Francis, Anona F. Armstrong
R3,247 Discovery Miles 32 470 Ships in 10 - 15 working days

'The Meetings Handbook: Formal Rules and Informal Processes' is a comprehensive manual to the rules and issues of meetings, as well as a useful guide to understanding the informal processes that underlie the successful conduct of the business of meetings. The handbook gives the formal issues of meeting processes, including setting agendas and putting forward formal motions. It also canvasses informal aspects of meetings work, such as preparation, reading the non-verbal messages of participants, and insights into how to chair meetings and deal with those who seek to subvert the formal rules.

This handbook is a unique accompaniment to the more conventional legal books that are good formal guides. 'The Meetings Handbook' also includes examples of an ethical code, constitutions, agendas, and minutes. It features a reference list as well as the usual scholarly references. In order to make the work readily useable by the busy professional, the book is divided into sections that may act as 'stand-alone' guides to specific meetings issues and strategies.

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