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Books > Business & Economics > Business & management > Business communication & presentation

The Bauhaus and Public Relations - Communication in a Permanent State of Crisis (Paperback): Patrick Roessler The Bauhaus and Public Relations - Communication in a Permanent State of Crisis (Paperback)
Patrick Roessler
R1,617 Discovery Miles 16 170 Ships in 10 - 15 working days

This innovative study considers one of the most important art and design movements of the 20th century, the Bauhaus, in conjunction with current research in public relations and organizational communication, elaborating on the mechanisms of internal and external communication available to influence the stakeholders in politics, society, industry, and the art world. In a movement where a substantial share of productivity ran in measures to highlight the public value of the institution funded by the taxpayer, the directors, and other persons in charge, the Bauhaus developed comprehensive strategies to communicate their messages to a variety of target groups such as politicians and economic leaders, intellectuals and other artists, current and prospective students, and the general public. To achieve this goal, the Bauhaus anticipated many instruments of modern public relations and corporate communications, including press releases, staging of events, media publications, community building, lobbying, and the creation of nationwide public presence. Roessler argues that as an organization, the Bauhaus cultivated corporate behavior and, most prominently, a corporate design which unfolded revolutionary power. The basic achievements of new typography (a label coined at the Bauhaus) determine visual communication to this day, while the Bauhaus moved from an institutional organization to a community. Beginning with an overview of the Bauhaus' corporate identity and a close examination of the respective directors' roles for internal and external communication, this book visits exhibitions, events, and the media attention they evoked in newspapers and contemporary periodicals, along with media products designed at the Bauhaus such as magazines, books, and bank notes.

The Power of Writing in Organizations - From Letters to Online Interactions (Paperback): Anne-Laure Fayard, Anca Metiu The Power of Writing in Organizations - From Letters to Online Interactions (Paperback)
Anne-Laure Fayard, Anca Metiu
R1,498 Discovery Miles 14 980 Ships in 10 - 15 working days

This book demonstrates the power of writing in informal and formal organizations in the past and the present. It shows how writing, despite long lasting criticisms that can be traced back to Plato, and in spite of its frequent definition as a mere recording medium is in fact a creative mode of communication that supports the expression of emotions, the developing knowledge, and the building of strong communities among faraway individuals. The first part of the book illustrates how this has been true historically. The focus on writing as a fundamental mode of communication - the other being speech or the oral mode - is still important in our technology-infused world, where writing seems to have been reduced to short cryptic text messages or tweets. Precisely because of their heavy reliance on technology, current practices are in need of a deeper understanding that focus on deep as opposed to surface features and unveil the four essential mechanisms - objectification, reflecting, specifying, and addressing - that give writing its creative powers. In the second part of the book, we use contemporary case studies and interviews to illustrate how shifting our focus from the media to the mode of communication and focusing on the mechanisms of writing allows us to go beyond current debates about the capabilities of various communication media and to understand better today's communicative practices. This book is an attempt to unveil the powers of writing as well as to highlight the implications for organizations of the potential loss of these powers in today's world where writing-based distributed collaborations, interpersonal relationships, and online communities are key sources of innovation and support for individuals and organizations.

Never Split the Difference - Negotiating as If Your Life Depended on It (Hardcover): Chris Voss, Tahl Raz Never Split the Difference - Negotiating as If Your Life Depended on It (Hardcover)
Chris Voss, Tahl Raz 1
R842 R604 Discovery Miles 6 040 Save R238 (28%) Ships in 10 - 15 working days
How to Build Communication Success in Your School - A Guide for School Leaders (Hardcover): Karen Dempster, Justin Robbins How to Build Communication Success in Your School - A Guide for School Leaders (Hardcover)
Karen Dempster, Justin Robbins
R4,063 Discovery Miles 40 630 Ships in 10 - 15 working days

This book provides a step-by-step guide to achieve best practice communication within schools. Communication is a critical component in building strong partnerships with parents, attracting and retaining the best teachers, building and protecting a school's reputation and, ultimately, in ensuring that students can be at their best. Aligned to the National Standards of Excellence for Headteachers (2015), as well as Ofsted and the Independent Schools Inspectorate requirements, it provides an 'inside out' approach to create and communicate a compelling vision, building leadership communication skills and supporting the day-to-day management of communication in schools. Full of practical strategies, audit tools and planning materials to help develop your communication approach, this guide covers key topics such as: attracting and retaining the best teachers; improving the effectiveness of leadership and management; building the reputation of the school; working with parents; and knowing what to do in a crisis. How to Build Communication Success in Your School is essential reading for headteachers, school leaders and all those interested in education management and leadership.

How to Build Communication Success in Your School - A Guide for School Leaders (Paperback): Karen Dempster, Justin Robbins How to Build Communication Success in Your School - A Guide for School Leaders (Paperback)
Karen Dempster, Justin Robbins
R1,004 Discovery Miles 10 040 Ships in 10 - 15 working days

This book provides a step-by-step guide to achieve best practice communication within schools. Communication is a critical component in building strong partnerships with parents, attracting and retaining the best teachers, building and protecting a school's reputation and, ultimately, in ensuring that students can be at their best. Aligned to the National Standards of Excellence for Headteachers (2015), as well as Ofsted and the Independent Schools Inspectorate requirements, it provides an 'inside out' approach to create and communicate a compelling vision, building leadership communication skills and supporting the day-to-day management of communication in schools. Full of practical strategies, audit tools and planning materials to help develop your communication approach, this guide covers key topics such as: attracting and retaining the best teachers; improving the effectiveness of leadership and management; building the reputation of the school; working with parents; and knowing what to do in a crisis. How to Build Communication Success in Your School is essential reading for headteachers, school leaders and all those interested in education management and leadership.

Persuasion - The Art of Influencing People (Paperback, 4 Revised Edition): James Borg Persuasion - The Art of Influencing People (Paperback, 4 Revised Edition)
James Borg
R270 Discovery Miles 2 700 Ships in 10 - 15 working days

It pays to be persuasive.

From senior managers to new-starters in business; at home, in the office and in the boardroom the ability to confidently motivate, influence and convince others offers a competitive edge that can really set you apart and help you get what you want.

Learn the power of words; how to be an effective listener; how to develop and enhance your memory; how to control the attention of others and how to read body language and other non-verbal signs.

Persuasion will boost your persuasive and intuitive skills to amazing new levels and will help you achieve more in every area of your life.

Effective Speaking - Communicating in Speech (Paperback): Christopher Turk Effective Speaking - Communicating in Speech (Paperback)
Christopher Turk
R1,237 Discovery Miles 12 370 Ships in 10 - 15 working days


Effective Speaking provides the hard scientific information about audience psychology, text preparation, presentation methods, voice production, body language and persuasive advocacy which will help would-be speakers improve their performance. The emphasis throughout is on practical self-help, on methods which have been shown to work, with clear explanations of just why they are effective.

eBook available with sample pages: 020347290X

Killer Visual Strategies - Engage Any Audience, Improve Comprehension, and Get Amazing Results Using Visual Communication... Killer Visual Strategies - Engage Any Audience, Improve Comprehension, and Get Amazing Results Using Visual Communication (Paperback)
A. Balliett
R698 R611 Discovery Miles 6 110 Save R87 (12%) Ships in 9 - 17 working days

Discover the foundation, power, and necessity of visual communication with this essential guide Visual communication has changed. It's gone from being an optional medium for relaying information to an important method for building connections and increasing understanding. We now use visual storytelling to help us establish and strengthen relationships, engage distracted audiences, and bring clarity to complexity. Killer Visual Strategies examines how visual communication has transformed how brands connect with their customers and colleagues alike. It looks at the growing audience demand for quality visual content and how organizations must meet this demand or risk being left behind. Killer Visual Strategies traces the history of visual communication and explores why it now plays an integral role in our daily lives. As Amy Balliett tells the story of this evolving medium, she naturally incorporates visuals, such as timelines and data visualizations throughout. In addition to providing actionable rules to follow for creating high-impact visual content, Balliett also explores the latest trends, including visual search, augmented reality (AR), and virtual reality (VR). Then, she looks forward to what lies ahead in this dynamic field. The book's topics can benefit readers in a range of professions where visual content is now vital to sharing a message. Learn best practices for visual communication Gain inspiration from countless visual examples Stay on top of the latest trends in visual communication Understand visual communication for marketing, sales, design, HR, and more Killer Visual Strategies provides a clearer picture of the evolution of visual communication as a fundamental part of how a story is told.

The Business of Conferences - A hospitality sector overview for the UK and Ireland (Hardcover): Anton Shone The Business of Conferences - A hospitality sector overview for the UK and Ireland (Hardcover)
Anton Shone
R5,340 Discovery Miles 53 400 Ships in 10 - 15 working days

For managers, students and conference professionals this timely new book will provide a firm foundation for understanding and operating in one of the UK's fastest growing business areas. Conferencing forms a large and expanding part of the UK economy and is now attracting serious analysis as the key techniques and principles of good practice become established. This unique book, one of the first written by an expert educator and consultant in the field, considers the background and nature of the UK conference industry and looks at the management issues involved in professional and competitive conferencing. Providing clear, up to date and detailed information on every aspect of the management and organization of conferences and conference centres it will be an essential text for students on hospitality and tourism courses- from GNVQ to undergraduate level. It will also be a vital reference for practitioners in any part of the conference business who want to grasp the key elements for success in the future.

Applied Ecological Psychology for Schools Within Communities - Assessment and Intervention (Paperback): Jody L. Swartz, William... Applied Ecological Psychology for Schools Within Communities - Assessment and Intervention (Paperback)
Jody L. Swartz, William E. Martin, Jody L. Swartz-Kulstad
R1,526 Discovery Miles 15 260 Ships in 10 - 15 working days

This volume provides a thorough examination of the interplay between individuals and their environment in the development and maintenance of problem behaviors, and delineates procedures for conducting assessment, intervention, and prevention within the child's ecosystem. As individuals structure, change, and organize their environments, their environments work to do the same. Environmental or contextual and individual variables act reciprocally to shape an individual's behavior. For school-aged youth, this reality necessitates an ecological approach to assessment, intervention, and prevention. Specifically, problem behaviors are partly developed and maintained by a combination of factors present in the child's psychosocial ecosystem -- home, school, and community. Although there is an abundance of theoretical applications and research supporting this concept, the predominant trend has been to emphasize the properties of the person. As a result, one is left to assume that the genesis of difficulties in adaptation lies in internal or personal states and traits of the individual. In contrast to traditional psychology theories which focus primarily on the individual, incorporation of ecological psychology concepts allows for a more comprehensive and in-depth analysis of sources contributing to the individual's ability to adapt to their psychosocial environment. Ecological theories which drive assessment, intervention, and prevention efforts provide the necessary framework for assisting school-aged youth and their associated ecological networks to cope with and overcome the multidetermined, multifaceted concerns that arise during the school years. However, this is an often difficult and cumbersome task for educators, parents, and school systems to undertake. To this end, this volume focuses on the functional application of ecological psychology for schools within communities. Each of the 10 chapters -- written by key figures in school, family, counseling, and community psychology -- explores the use of ecological theory from a different perspective, ranging from focus on the child, the child within the classroom, the classroom teacher, and the community to considerations in working with special populations such as juvenile delinquents and in planning for developmental issues such as school-to-work-transition. The final chapter summarizes and integrates the previous chapters and provides suggestions for future directions in the field.

Effective Speaking - Communicating in Speech (Hardcover): Christopher Turk Effective Speaking - Communicating in Speech (Hardcover)
Christopher Turk
R4,505 Discovery Miles 45 050 Ships in 10 - 15 working days

Effective Speaking provides the hard scientific information about audience psychology, text preparation, presentation methods, voice production, body language and persuasive advocacy which will help would-be speakers improve their performance. The emphasis throughout is on practical self-help, on methods which have been shown to work, with clear explanations of just why they are effective.

Acting Strategically Using Drama Theory (Hardcover): James William Bryant Acting Strategically Using Drama Theory (Hardcover)
James William Bryant
R3,518 Discovery Miles 35 180 Ships in 10 - 15 working days

In today's confrontational and connected world, communication is the key strategic act. This book uses drama theory-a radical extension of game theory-to show how best to communicate so as to manage the emotionally charged confrontations occurring in any worthwhile relationship. Alongside a toolset that provides a systematic framework for analysing conflicts, drama theory explains why people need to listen to, and rely on, their feelings to help shake themselves out of fixed, unproductive positions and to find new ways of solving tough problems. This guide provides a sufficient grounding in the approach to enable you to apply it immediately for your own benefit and for the benefit of those with whom you work. A host of inspirational examples are included based upon actual situations in social and personal relations, business and organisational relations, defence and political management. These will give you an entirely fresh way of seeing how power is exercised in everyday interpersonal exchanges and a greater critical awareness of such factors as subtext and plotholes in public narratives. Using this approach you will be able to overcome the dilemmas of credibility and disbelief to build compelling messages that underpin your strategic intent. Moving beyond the vague platitudes of concepts like emotional intelligence, drama theory will also help you to avoid the pathologies that bedevil the process of managing conflicts and find ways of achieving authentic resolutions.

How Business Works - The Facts Visually Explained (Hardcover): Dk How Business Works - The Facts Visually Explained (Hardcover)
Dk
R628 R568 Discovery Miles 5 680 Save R60 (10%) Ships in 9 - 17 working days

Learn the essentials of business, finance, and company management with this unique graphic guide from DK! If you're perplexed by profit margins, confused by cash flow, or baffled by balance sheets, all your questions and many more are answered in this indispensable business book. Get to grips with how companies work, from research and development, to sales and marketing, and production and distribution. Eye-catching visual aids give a helpful representation of each and every aspect of business, while complex subjects are broken down into concise explanations, expressed in easy-to-understand language. Crammed with essential terms and key concepts, How Business Works is perfect for anyone looking to take their business to the next level, or those learning the ropes from the ground to the top. Within this one-stop guide you will find: -Hundreds of colourful images and engaging graphics. -Demystifying explanations of complex theories and financial jargon. -Up-to-date guidance on remote and flexible business strategies. -Comprehensive information about international business practice, equipping you with the skills to tackle the global marketplace. Whether you're launching a startup, having trouble managing stakeholder relationships, or simply interested in all things business, you wont find a more comprehensive guide than this! Much more than a standard business management or self help book, How Business Works shows you what other titles only tell you, combining solid reference with no-nonsense advice. Having trouble adjusting to our working from home business culture? This new and improved edition includes the latest tips and techniques to help you stay motivated and achieve the best possible results while working remotely. Reach new heights of personal development! Take your learning to the next level with How Management Works and How to Start Your Own Business - the perfect learning companions to accompany this practical business reference book. Want to stretch your brain even further? Discover DK's extremely successful How ... works series, a curated collection of more than a dozen graphic reference books covering topics from psychology, to technology and music, and many more!

The Complete Guide to Special Event Management - business insights, financial advice, and successful strategies from Ernst &... The Complete Guide to Special Event Management - business insights, financial advice, and successful strategies from Ernst & Young, advisors to the Olympics, the Emmy Awards, and the PGA Tour (Hardcover)
Ernst & Young
R1,615 R1,318 Discovery Miles 13 180 Save R297 (18%) Ships in 18 - 22 working days

Produced by the advisors to the Nobel Peace Prize and the 1984 Olympics, it offers practical event management and marketing advice plus anecdotes in an easy-to-read format. Precisely explains how to build image recognition through sponsoring diverse sizes and types of events ranging from entertainment to sports. Covers every stage of marketing, logistics, finance, concessions and public relations.

The Go-giver Influencer - A Little Story About a Most Persuasive Idea (Go-Giver, Book 3) (Hardcover): Bob Burg The Go-giver Influencer - A Little Story About a Most Persuasive Idea (Go-Giver, Book 3) (Hardcover)
Bob Burg
R577 R526 Discovery Miles 5 260 Save R51 (9%) Ships in 18 - 22 working days

From the bestselling authors of The Go-Giver, Go-Givers Sell More, and The Go-Giver Leader comes another compelling parable about the paradox of getting ahead by placing other people's interests first. The Go-Giver Influencer is a story about two young, ambitious businesspeople: Gillian Waters, the chief buyer for Smith & Banks, a midsized company that operates a national chain of pet accessory stores; and Jackson Hill, the founder of Angels Clothed in Fur, a small but growing manufacturer of all-natural pet foods. Each has something the other wants. To Jackson, Smith & Banks represents the possibility of reaching more animals with his products--if he can negotiate terms and conditions that will protect his company's integrity. To Gillian, Angels Clothed in Fur could give her company a distinctive, uniquely high-quality line that will help them stand out from their competitors--if Angels Clothed in Fur can be persuaded to give them an exclusive. At first, the negotiations are adversarial and frustrating. Then, coincidentally, Gillian and Jackson each encounter a mysterious yet kindly mentor. Over the next week, while neither one realizes the other is doing the same, both Gillian and Jackson learn the heart of both mentors' philosophies: The Five Secrets of Genuine Influence. The story ends in a way that surprises everyone--and with lessons we can all apply in our efforts to resolve conflicts and influence others.

Planning and Management of Meetings, Expositions, Events and Conventions, Global Edition (Paperback, Global ed): George Fenich Planning and Management of Meetings, Expositions, Events and Conventions, Global Edition (Paperback, Global ed)
George Fenich
R2,058 Discovery Miles 20 580 Ships in 10 - 15 working days

For courses in meeting, event, and convention planning. Current, concise, and insightful-a modern guide to planning successful events Planning and Management of Meetings, Events, Expositions and Conventions, 1e is the first text of its kind to focus on planning (in addition to event management), and incorporates the Meeting and Business Events Competency Standards (MBECS). It is the most up-to-date book on planning and management in the meetings, expositions, events, and conventions (MEEC) industry and covers a wide range of topics dealing with these two crucial functions. The text follows a practical, hands-on approach and is an excellent resource for college courses, employee training, and professional reference. Developed as a collaborative work, the text features contributions from some of the best and most notable practitioners and educators in the field. Teaching and Learning Experience This text will provide a better teaching and learning experience-for you and your students. It provides: Preparation for careers in event planning: The text follows a practical, career-focused approach. Professional insight: Chaptersinclude advice and best practices from numerous industry insiders. Effective review tools: Learning and review tools facilitate understanding and promote skill mastery.

Workplace Communication: The Basics, Global Edition (Paperback, 6th edition): George Searles Workplace Communication: The Basics, Global Edition (Paperback, 6th edition)
George Searles
R2,315 Discovery Miles 23 150 Ships in 10 - 15 working days

Workplace Communications is the first brief, less theory-intensive text that focuses on the fundamentals of workplace communication specifically intended for applied writing courses in community colleges and similar settings. Written in a conversational style and featuring a clean, uncluttered page layout, Workplace Communications is designed to be accessible. The high quantity of examples, illustrations, and exercises emphasize practical applications to ensure the text is user-friendly. Workplace Communications is an ideal text to bridge business communication and technical communication courses.

Exploding Technical Communication - Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship (Hardcover):... Exploding Technical Communication - Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship (Hardcover)
Charles Sides, Remley Dirk
R3,075 Discovery Miles 30 750 Ships in 10 - 15 working days

Within the framework of New Literacy Studies, Dirk Remley presents a historical study of how technical communication practices at a World War II arsenal sponsored literacy within the community in which it operated from 1940 to 1960 and contemporary implications of similar forms of sponsorship. The Training within Industry (TWI) methods developed by the U.S. government and industry at that time included multimodal literate practices, particularly combinations of visual, oral, experiential, and print-linguistic text. Analyses reveal a hierarchy in which print-linguistic literacies were generally esteemed at the workplace and in the community. This literacy hierarchy contributed to a catastrophic accident that killed 11 people, prompting changes in the approach to designing certain training documents. This book links technical communication, especially the multimodal forms of representation commonly found in technical communication and instructional materials, to the concept of literacy sponsorship. The TWI methods used in training and system improvement during World War II are currently applied in business and industry as part of the "lean operating" and "continuous improvement" philosophies. These methods have also become part of the experiential learning philosophy favored in academia. Remley includes examples of current applications of multimodal forms of technical communication similar to those used at the arsenal as well as new media-related applications related to training and instruction. He also discusses their implications for literacy sponsorship. This book provides useful information for technical communication and literacy scholars and educators as well as practical case studies for business leaders, consultants, and practitioners. Intended Audience: Scholars in technical communication and literacy/writing studies; scholars in business (especially management and organizational analysis) and business communication consultants; scholars in history and sociology.

Exploding Technical Communication - Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship (Paperback):... Exploding Technical Communication - Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship (Paperback)
Charles Sides, Remley Dirk
R1,581 Discovery Miles 15 810 Ships in 10 - 15 working days

Within the framework of New Literacy Studies, Dirk Remley presents a historical study of how technical communication practices at a World War II arsenal sponsored literacy within the community in which it operated from 1940 to 1960 and contemporary implications of similar forms of sponsorship. The Training within Industry (TWI) methods developed by the U.S. government and industry at that time included multimodal literate practices, particularly combinations of visual, oral, experiential, and print-linguistic text. Analyses reveal a hierarchy in which print-linguistic literacies were generally esteemed at the workplace and in the community. This literacy hierarchy contributed to a catastrophic accident that killed 11 people, prompting changes in the approach to designing certain training documents. This book links technical communication, especially the multimodal forms of representation commonly found in technical communication and instructional materials, to the concept of literacy sponsorship. The TWI methods used in training and system improvement during World War II are currently applied in business and industry as part of the "lean operating" and "continuous improvement" philosophies. These methods have also become part of the experiential learning philosophy favored in academia. Remley includes examples of current applications of multimodal forms of technical communication similar to those used at the arsenal as well as new media-related applications related to training and instruction. He also discusses their implications for literacy sponsorship. This book provides useful information for technical communication and literacy scholars and educators as well as practical case studies for business leaders, consultants, and practitioners. Intended Audience: Scholars in technical communication and literacy/writing studies; scholars in business (especially management and organizational analysis) and business communication consultants; scholars in history and sociology.

Effective Business Writing in Easy Steps (Paperback, Digital original): Tony Rossiter Effective Business Writing in Easy Steps (Paperback, Digital original)
Tony Rossiter
R329 Discovery Miles 3 290 Ships in 10 - 15 working days

This title is the ideal guide for anyone who needs guidance with writing in the workplace. Its clear, concise, easy-to-read style means that you'll soon master the fundamental skills to communicate effectively in business.

Presentation Thinking and Design - Create Better Presentations, Quicker (Paperback): Edouard Gruwez Presentation Thinking and Design - Create Better Presentations, Quicker (Paperback)
Edouard Gruwez
R596 Discovery Miles 5 960 Ships in 10 - 15 working days

Discover the 12 steps to dramatically better presentations 'This innovative book shows you how to get the thinking right so that your presentations are clear, engaging and impactful. An easy-to-follow process with big results. It has transformed the way my company approaches presentations.' Dominique Vercraeye, Managing Director, TNS Belgium

Meeting the Challenge of Human Resource Management - A Communication Perspective (Hardcover): Vernon D. Miller, Michael E.... Meeting the Challenge of Human Resource Management - A Communication Perspective (Hardcover)
Vernon D. Miller, Michael E. Gordon
R4,928 Discovery Miles 49 280 Ships in 10 - 15 working days

While communicating is a vital skill for managers at all organizational levels and in all functional areas, human resource managers are expected to be especially adept communicators, given the important interpersonal component of their roles. Practitioners and scholars alike stand to benefit from incorporating an updated and more nuanced view of communication theory and practice into standard human resource management practices. This book compiles readings by thought leaders in human resource management and communication, exploring the intersection of interests, theories, and perspectives from the two fields to highlight new opportunities for research and practice. In addition to covering the foundations of strategic human resource management, the book: offers a critical review of the research literature on topics including recruitment, selection, performance management, compensation, and development uses a communication perspective to analyze the impact of corporate strategy on human resource systems investigates the key human resource management topic of the relationship between a company's human capital and its effectiveness directly discusses the implications of communication literature for human resource management practice Written at the cross-section of two established and critcally linked fields, this book is a must-have for graduate human resource management and organizational communication students, as well as for high-level human resource management practitioners.

Sharing Our Intellectual Traces - Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs... Sharing Our Intellectual Traces - Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs (Hardcover)
Tracy Bridgeford, Karla Saari Kitalong, Bill Williamson
R4,640 Discovery Miles 46 400 Ships in 10 - 15 working days

Administrators of academic professional and technical communication (PTSC) programs have long relied upon lore--stories of what works--to understand and communicate about the work of program administration. Stories are interesting, telling, engaging, and necessary. But a discipline focused primarily on stories, especially the ephemeral stories narrated at conferences and deliberated at department meetings, usually suffice primarily to solve immediate problems and address day-to-day concerns and activities. This edited collection captures some of those stories and layers them with theoretical perspectives and reflection, to enhance their usefulness to the PTSC program administration community at large. Like the ephemeral stories PTSC program administrators are accustomed to, the stories told in this volume are set within specific institutional contexts that reflect specific institutional challenges. They emphasize the intellectual traces--the debts the authors owe to those who have informed and transformed their administrative work. In so doing, this collection creates another conversation--albeit a robust, diverse, and theoretically informed one--around which program leaders might define or redefine their roles and re-envision their administrative work as the rich, complex, intellectual engagement that we find it to be. This volume asks authors to move beyond a notion of administration as an activity based solely in institutional details and processes. In so doing, they emphasize theory as they share their reflections on core administrative processes and significant moments in the histories of their associated programs, thereby affording opportunities for critical examination in conjunction with practical advice.

Sharing Our Intellectual Traces - Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs... Sharing Our Intellectual Traces - Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs (Paperback)
Tracy Bridgeford, Karla Saari Kitalong, Bill Williamson
R2,290 Discovery Miles 22 900 Ships in 10 - 15 working days

Administrators of academic professional and technical communication (PTSC) programs have long relied upon lore--stories of what works--to understand and communicate about the work of program administration. Stories are interesting, telling, engaging, and necessary. But a discipline focused primarily on stories, especially the ephemeral stories narrated at conferences and deliberated at department meetings, usually suffice primarily to solve immediate problems and address day-to-day concerns and activities. This edited collection captures some of those stories and layers them with theoretical perspectives and reflection, to enhance their usefulness to the PTSC program administration community at large. Like the ephemeral stories PTSC program administrators are accustomed to, the stories told in this volume are set within specific institutional contexts that reflect specific institutional challenges. They emphasize the intellectual traces--the debts the authors owe to those who have informed and transformed their administrative work. In so doing, this collection creates another conversation--albeit a robust, diverse, and theoretically informed one--around which program leaders might define or redefine their roles and re-envision their administrative work as the rich, complex, intellectual engagement that we find it to be. This volume asks authors to move beyond a notion of administration as an activity based solely in institutional details and processes. In so doing, they emphasize theory as they share their reflections on core administrative processes and significant moments in the histories of their associated programs, thereby affording opportunities for critical examination in conjunction with practical advice.

Presentations (Paperback): Maria Pemberton, Helen Rice Presentations (Paperback)
Maria Pemberton, Helen Rice
R296 Discovery Miles 2 960 Ships in 10 - 15 working days

Surveys have found that speaking in public is one of the worst human fears, even higher than fear of spiders, heights and even death! Making presentations and public speaking is an increasing part of working life. Whether it be speaking at a meeting or making a formal presentation to a potential funder, much can rest on the outcome of our efforts when we are on our feet. The book includes sections on timing, the audience, content, delivery techniques, using visual aids, dealing with nerves, question and answer sessions and tongue twisters. This book is for anyone from the novice who needs to cover all of the basics to the experienced speaker who needs a quick refresher in getting up and delivering a message.

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