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Books > Business & Economics > Business & management > Business communication & presentation

Presenting to Win, Updated and Expanded Edition (Paperback, 3rd edition): Jerry Weissman Presenting to Win, Updated and Expanded Edition (Paperback, 3rd edition)
Jerry Weissman
R648 R586 Discovery Miles 5 860 Save R62 (10%) Ships in 12 - 17 working days

In this fully updated edition of his classic Presenting to Win, the world's #1 presentation consultant helps you connect with even the toughest, most high-level audiences - and move them to action. Jerry Weissman shows in-person and online presenters of all kinds how to tell compelling stories that focus on exactly what's in it for their listeners. Drawing on brand-new case studies, Weissman shows how to identify your key goals and messages before you even open your presentation software; stay focused on what your listeners really care about; and capture your audiences in the first crucial 90 seconds, even if you can't see them. From bullets and graphics to the effective, sparing use of special effects, Weissman covers all the practical mechanics of effective presentation. This guide's easy, step-by-step approach has been proven with billions of dollars on the line, in hundreds of IPO road shows before the world's most jaded investors. They'll work for you, too!

Conducting Training Workshops: A Crash Course for for Beginners (Paperback): EK Van Kavelaar Conducting Training Workshops: A Crash Course for for Beginners (Paperback)
EK Van Kavelaar
R1,066 Discovery Miles 10 660 Ships in 12 - 17 working days

What if you weren't planning to become a trainer . . . but now you have to train someone? Or what if you are planning to become a trainer . . . but you have no idea where to start? How can you effectively communicate your expertise to your audience? This book has the answers.

A training workshop can be frightening for both neophytes and old pros. You know you have the knowledge. But just having knowledge is not enough. You need to match your training to your audience. You need to establish the learning objectives of your audience. You need to explain yourself clearly, to ask and answer the right questions, to relate to your audience. You need to determine how you will evaluate the effectiveness of your training. Basically, you need a plan, and you want it fast.

"This book is designed to answer the questions that I have been asked over and over again by students. Each key concept is linked to one of Aesop's Fables to make it easy to remember. The writing is deliberately simple and practical. I'm convinced that if you apply the concepts, you'll do a good job."
--Eileen K. Van Kavelaar, Author

You have the road map in your hands: follow this book. Fill in the worksheets as you progress. And when you are finished, you will have prepared a flawless program. Van Kavelaar takes what can be an overwhelming event--a training workshop--and divides it, chapter by chapter, into simple components. Breeze through these easy steps and you will find that your enormous event, your training workshop, is perfectly planned.

Each chapter begins with a fable. Each fable becomes an illustration of a key component of training workshop success. Van Kavelaar's engaging style moves you quickly through the essentials of workshop design, enabling you effortlessly to assemble a precise, effective plan. This book is excellent for accidental trainers, individuals who never identified themselves as trainers but find that they must share their know-how with others. And even experienced trainers will benefit from Van Kavelaar's back-to-basics approach to workshop planning.

Maybe you have never trained before. Maybe you have trained many times before. Maybe you are a manager who must give the subject-matter experts the tools they need to present their knowledge to their coworkers. Anywhere you need a training workshop . . . you need Conducting Training Workshops.

Better Presentations - A Guide for Scholars, Researchers, and Wonks (Paperback): Jonathan Schwabish Better Presentations - A Guide for Scholars, Researchers, and Wonks (Paperback)
Jonathan Schwabish
R684 R541 Discovery Miles 5 410 Save R143 (21%) Ships in 12 - 17 working days

Whether you are a university professor, researcher at a think tank, graduate student, or analyst at a private firm, chances are that at some point you have presented your work in front of an audience. Most of us approach this task by converting a written document into slides, but the result is often a text-heavy presentation saddled with bullet points, stock images, and graphs too complex for an audience to decipher-much less understand. Presenting is fundamentally different from writing, and with only a little more time, a little more effort, and a little more planning, you can communicate your work with force and clarity. Designed for presenters of scholarly or data-intensive content, Better Presentations details essential strategies for developing clear, sophisticated, and visually captivating presentations. Following three core principles-visualize, unify, and focus-Better Presentations describes how to visualize data effectively, find and use images appropriately, choose sensible fonts and colors, edit text for powerful delivery, and restructure a written argument for maximum engagement and persuasion. With a range of clear examples for what to do (and what not to do), the practical package offered in Better Presentations shares the best techniques to display work and the best tactics for winning over audiences. It pushes presenters past the frustration and intimidation of the process to more effective, memorable, and persuasive presentations.

Listening: The Forgotten Skill - A Self-Teaching Guide (Paperback, 2nd ed): M. Burley-Allen Listening: The Forgotten Skill - A Self-Teaching Guide (Paperback, 2nd ed)
M. Burley-Allen
R499 R387 Discovery Miles 3 870 Save R112 (22%) Ships in 12 - 17 working days

A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions—millions of dollars’ worth of mistakes just because most people don’t know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you—professionally, socially, and personally. With her time-tested techniques, you’ll learn how to:

  • Eliminate distractions and improve your concentration on what is being said
  • Locate key words, phrases, and ideas while listening
  • Cut through your own listening biases
  • Interpret body language clues
  • Ask constructive, nonthreatening questions that elicit real information
  • Get others to listen to you
  • Master a whole range of listening skills that you can use on the job and in your personal life
Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress.
A Picture's Worth 1000 Words - A Workbook for Visual Communications (Paperback): J. Westcott A Picture's Worth 1000 Words - A Workbook for Visual Communications (Paperback)
J. Westcott
R1,256 Discovery Miles 12 560 Ships in 12 - 17 working days

Dramatically increase the impact of your presentations with visuals. Drawings are a quick way to organize and connect ideas and keep the creative juices flowing during presentations and meetings.

This workbook will show you how to:

  • Draw simple objects to help your audience relate information
  • Print words quickly and legibly
  • Add action to your presentation through simple visuals
  • Use color strategically . . . and more!

    Designed to be reused, this workbook will help you gain the skills and confidence to express your ideas with pictures. You don't have to be a graphic artist to add graphic dimension to your presentation. With these simple graphics tips, you'll soon be on your way to creating a fun and impactful presentation!

  • The Courageous Messenger - How to Successfully Speak Up at Work (Paperback, 1st ed): Kathleen D. Ryan, Daniel K. Oestreich,... The Courageous Messenger - How to Successfully Speak Up at Work (Paperback, 1st ed)
    Kathleen D. Ryan, Daniel K. Oestreich, George Orr
    R854 R655 Discovery Miles 6 550 Save R199 (23%) Ships in 12 - 17 working days

    The Courageous Messenger is for anyone who wants to voice a concern or offer an idea to improve things - but hesitates out of a concern for risks and repercussions. Kathleen Ryan, Daniel Oestreich, and George Orr have written a practical, easy-to-read book on the principles, strategies, and skills for becoming an effective and courageous messenger in the workplace. This hands-on guidebook provides a step-by-step assessment of the benefits, risks, and motivations for communicating difficult news to bosses, peers, and employees. The authors use model conversations and detailed examples of workplace situations to guide you through each step of the process, including preparing for and opening the conversation, expressing yourself with clarity and tact, working through difficult or emotional moments, developing solid agreements on outcomes of the conversation, and ensuring successful follow-through.

    Brand and Talent (Paperback): Kevin Keohane Brand and Talent (Paperback)
    Kevin Keohane
    R922 Discovery Miles 9 220 Ships in 12 - 17 working days

    Few business strategy books talk about brand management and talent management under the same cover. Brand and Talent shows how high performance organizations are using this philosophy to drive clarity and growth as they bring their purpose, ambition, strategy and proposition to life from the inside out. In a world replete with experts in branding and brand management, mirrored by experts in talent attraction, engagement and development, there is a clear need for far greater alignment of these two overlapping disciplines. This means more than paying lip service to recruitment media campaigns masquerading as so-called "employer brands", which can often cause damage to or dilute an organization's reputation as an enterprise is dependent upon your reputation as an employer - and vice versa. In Brand and Talent, author Kevin Keohane looks at how organizations can better communicate with people before, during and after their association with the enterprise. He presents a "joined up" approach that encompasses the needs of brand, marketing, human resources, corporate communications, internal communications and IT. He integrates academic and commercial evidence, as well as practical advice and includes case studies and interviews.

    You MUST Write a Book - Boost Your Brand, Get More Business, and Become the Go-To Expert (Hardcover): Honoree Corder You MUST Write a Book - Boost Your Brand, Get More Business, and Become the Go-To Expert (Hardcover)
    Honoree Corder; Foreword by Hal Elrod
    R734 R604 Discovery Miles 6 040 Save R130 (18%) Out of stock
    The Mystery of the Squashed Self (Paperback): Trisha Lewis The Mystery of the Squashed Self (Paperback)
    Trisha Lewis
    R365 R305 Discovery Miles 3 050 Save R60 (16%) Ships in 10 - 15 working days
    Better Business Speech - Techniques and Shortcuts for Public Speaking at Work (Hardcover): Paul Geiger Better Business Speech - Techniques and Shortcuts for Public Speaking at Work (Hardcover)
    Paul Geiger
    R892 Discovery Miles 8 920 Ships in 12 - 17 working days

    In a business world where we are told that time is money, the real currency is communicating clearly at a poised and measured pace. Better Business Speech: Techniques, Tricks, and Shortcuts for Public Speaking at Work by Paul Geiger focuses on the challenges of being a strong communicator in a range of business settings. It begins with the basic premise that all speaking for business is public speaking. Therefore, these are the communication scenarios where any lack of confidence in speech ability will be magnified. The obstacles that stand in the way of successful meetings, presentations, networking events, job interviews, and sales calls are all clearly described. Seasoned speech coach Paul Geiger offers tricks, techniques, and shortcuts that all seem shockingly simple; but it is the retraining of the mind and body that is the hard part. He details practical daily exercises that lead to better speech habits and addresses the causes of ineffective speech pattern in both personal and business settings. The physical and mental aspects of speech are explored in the context of forming a strong speech technique foundation that never loses sight of the importance of always sounding authentic. By offering action steps and helpful online tutorials, Geiger provides readers with the tools necessary to make lasting changes that will enhance speaking skills in all facets of business life.

    Financial Times Essential Guide to Making Business Presentations, The - How To Design And Deliver Your Message With Maximum... Financial Times Essential Guide to Making Business Presentations, The - How To Design And Deliver Your Message With Maximum Impact (Paperback)
    Philip Khan-Panni 1
    R539 Discovery Miles 5 390 Ships in 9 - 15 working days

    The critical knowledge you need to plan, write and deliver your next presentation with maximum impact. Written by a co-founder of the Professional Speaking Association, this book focuses on getting you the results you need from your presentation, whether you are selling a product or service, a proposed change or even your own skills and abilities. It will show you how to persuade your audience by being relevant, clear, engaging and memorable.

    "FINANCIAL TIMES ESSENTIAL GUIDES" THE KNOW-HOW YOU NEED TO GET THE RESULTS YOU WANT

    Newsletter Success Secrets - How to write a newsletter that grows your business, makes more sales, and keeps customers loyal... Newsletter Success Secrets - How to write a newsletter that grows your business, makes more sales, and keeps customers loyal for longer (Paperback)
    Ian Howlett
    R371 Discovery Miles 3 710 Ships in 10 - 15 working days
    Is Your "Net" Working? - A Complete Guide to Building Contacts and Career Visibility (Hardcover): Anne Boe, Bettie B Youngs Is Your "Net" Working? - A Complete Guide to Building Contacts and Career Visibility (Hardcover)
    Anne Boe, Bettie B Youngs
    R1,011 R766 Discovery Miles 7 660 Save R245 (24%) Ships in 12 - 17 working days

    Is Your "Net" Working? A Complete Guide to Building Contacts and Career Visibility "This book is a masterpiece on networking. If you plan to stay in business, you can’t afford to be without this wonderful information." —Cavett Robert, CPAE, Chairman Emeritus, National Speakers Association, and President of Think People "The purpose of business is building profitable relationships. This book gives the specific steps necessary to build a powerful network of contacts and business friends. It is a must for any success-oriented person." —Jim Cathcart, CPAE, author of Relationship Selling "A must for anyone wanting to build their personal effectiveness and career options." —Wendy Rue, Founder and past President, National Association of Female Executives "A practical, realistic look at the value of networking and how it can tremendously help a person’s career." —Dave Nightingale, Vice President of Product Development, Nightingale/Conant Corporation "Anne Boe is a first lady of networking. This book shows you how to make networking easy, profitable, and fun." —Mark Victor Hansen, Chairman of Look Who’s Talking

    Communicating Effectively For Dummies (Paperback): M Brounstein Communicating Effectively For Dummies (Paperback)
    M Brounstein
    R554 R481 Discovery Miles 4 810 Save R73 (13%) Ships in 12 - 17 working days

    Communication is no longer considered an optional soft" skill for climbing the corporate ladder. More and more businesses are placing emphasis on being able to communicate effectively. Communicating Effectively For Dummies gives you the tools and insight you need to manage conflict, build teams and communicate persuasively at work."

    Brilliant Business Writing - How to inspire, engage and persuade through words (Paperback, 2nd edition): Neil Taylor Brilliant Business Writing - How to inspire, engage and persuade through words (Paperback, 2nd edition)
    Neil Taylor 1
    R411 R336 Discovery Miles 3 360 Save R75 (18%) Ships in 9 - 15 working days

    Brilliant Business Writingis about how you get your writing everything from e-mails to board reports - to work harder. How do you structure your writing so it's absolutely clear what you're saying? How do you make your writing so compelling that your reader will stick with it? And how do you make it vivid enough that they remember it? Brilliant Business Writinghas three big themes. It reveals how to: * structure your writing so that you get your point across effectively * make your language clear and straightforward * inject a little magic to make your message more memorable, and make you worth listening to. Throughout the book you'll find real examples and practical tips to bring even the dullest business writing to life.

    The Comprehensive Guide to Successful Confrences &  Meetings - Detailed Instructions & Step-by-Step Checklists (Paperback, 1st... The Comprehensive Guide to Successful Confrences & Meetings - Detailed Instructions & Step-by-Step Checklists (Paperback, 1st ed)
    L. Nadler
    R1,931 Discovery Miles 19 310 Ships in 12 - 17 working days

    Plan Your Meeting or Conference with Confidence

    From creating the program book to making special arrangements for VIPs, this celebrated resource contains all the guidance, tools and inspiration you need to organize, manage and conduct a truly outstanding meeting or conference. The detailed advice--from authors with more than fifty years of planning experience--can be applied to most any type of gathering, from events for twenty-five to an extravaganza for thousands. A sampling of subjects includes site and function room selection, activity coordination, accommodating handicapped participants, public relations, audio/video equipment, booking entertainment, budgeting, and conducting evaluation and follow-up. Extensive checklists and charts ensure total success.

    Mastering the Art of Oral Presentations - Winning- - Orals, Speeches, and Stand-Up Presentations (Hardcover): J.S. Stewart Mastering the Art of Oral Presentations - Winning- - Orals, Speeches, and Stand-Up Presentations (Hardcover)
    J.S. Stewart
    R648 R502 Discovery Miles 5 020 Save R146 (23%) Ships in 12 - 17 working days

    Proven techniques to win over any audience and make any sale Mastering the Art of Oral Presentations is your expert guide to delivering memorable and effective speeches and presentations. Whether selling a product, offering a service, or bidding for a contract, your oral presentation skills can often determine success or failure. This invaluable resource delivers real-world advice and proven strategies to elevate your game and close the deal. Comprehensive coverage of preparation procedures, delivery techniques, and presentation strategies provide you with the tools and knowledge to motivate and persuade your audience. Emphasizing real-world versatility, this unique book delivers methods equally effective to both individual and team presentations. Drawing from decades of experience, authors John Parker Stewart and Don Fulop offer keen insight into the process of winning over an audience. From topics ranging from rhetorical devices and visual cues to body language and stage presence, this expert guide will help convey a take-home message that resonates and endures long after your presentation has concluded. A must-have resource for government contractors, sales and marketing professionals, and anyone seeking to raise the level of their oral presentation skills, this book will help you: Develop winning approaches to oral presentations regardless of experience or skill level Build the confidence to present your ideas to individuals, teams, and large audiences Incorporate your personal and professional lives into your communication strategies Create and deliver messages that will win the hearts and minds of any audience Mastering the Art of Oral Presentations: Winning Orals, Speeches, and Stand-Up Presentations is an indispensable tool for those who speak to influence, to promote, and to sell--aiding you in making positive and lasting impressions on potential customers, team members, and decision makers.

    An Illustrated Book of Loaded Language - Learn to Hear What's Left Unsaid (Hardcover): Ali Almossawi An Illustrated Book of Loaded Language - Learn to Hear What's Left Unsaid (Hardcover)
    Ali Almossawi; Illustrated by Alejandro Giraldo
    R426 R335 Discovery Miles 3 350 Save R91 (21%) Ships in 10 - 15 working days
    The Leader's Guide To Resilience - How To Use Soft Skills To Get Hard Results (Paperback): Audrey Tang The Leader's Guide To Resilience - How To Use Soft Skills To Get Hard Results (Paperback)
    Audrey Tang
    R467 R381 Discovery Miles 3 810 Save R86 (18%) Ships in 9 - 15 working days

    The Leader's Guide to Resilience is your essential toolkit to build authentic strength within your business, so you can thrive in a changing and challenging world. Resilience is the core of growth and regrowth. It is what contributes most to the advancement of your organisation and your role as leader. Your personal resilience, and that of your teams, organisation and broader community network, must be actively nurtured to give you the tools to face anything that comes your way. This book will give you clear, effective and adaptable methods to initiate your first steps in building resilience, as well as advanced practical ways to refine, develop and future-proof your progress once on the path. Whatever life throws at you, resilience will help you bounce back. 2021 Firebird Book Award Winner - Business, Leadership and Motivation

    Personal Accountability and POWER - How Contractors Can Build a Stronger Safety Culture (Paperback): Tom Esch Personal Accountability and POWER - How Contractors Can Build a Stronger Safety Culture (Paperback)
    Tom Esch
    R550 Discovery Miles 5 500 Ships in 10 - 15 working days
    Emotional Intelligence for Sales Leadership - The Secret to Building High-Performance Sales Teams (Paperback): Colleen Stanley Emotional Intelligence for Sales Leadership - The Secret to Building High-Performance Sales Teams (Paperback)
    Colleen Stanley
    R357 Discovery Miles 3 570 Ships in 12 - 17 working days

    The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards-these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why 'real world' empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for?and?developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.

    Define and Deliver Exceptional Customer Service - Proven Strategies to Maximize Your Profits (Hardcover): Kelly Henry Define and Deliver Exceptional Customer Service - Proven Strategies to Maximize Your Profits (Hardcover)
    Kelly Henry
    R658 R542 Discovery Miles 5 420 Save R116 (18%) Ships in 10 - 15 working days
    The Only Business Writing Book You'll Ever Need (Hardcover): Laura Brown The Only Business Writing Book You'll Ever Need (Hardcover)
    Laura Brown; Foreword by Rich Karlgaard
    R699 R572 Discovery Miles 5 720 Save R127 (18%) Ships in 10 - 15 working days

    A winning combination of how-to guide and reference work, The Only Business Writing Book You'll Ever Need addresses a wide-ranging spectrum of business communication with its straightforward seven-step method. These easy-to-follow steps save you time from start to finish, and helpful checklists will boost your confidence as they keep you on track. You'll learn to promote yourself and your ideas clearly and concisely-whether putting together a persuasive project proposal or dealing with daily email. Laura Brown's supportive, no-nonsense approach to business writing is thoughtfully adapted to the increasingly digital corporate landscape. She provides practical tips and comprehensive examples for all the most popular forms of communication, including slide presentations, resumes, cover letters, web copy, and a thorough guide to the art of crafting e-mails and instant messages. Insightful sidebars from experts in various fields demystify the skills of self-editing, creating content, and overcoming writer's block, and Brown's reference-ready resources on style, punctuation, and grammar will keep your writing error-free. Nuanced, personable, and of-the-moment, The Only Business Writing Book You'll Ever Need offers essential tools for success in the rapidly changing world of business communication.

    Leadership Presence (Hardcover): Leadership Presence (Hardcover)
    R986 R782 Discovery Miles 7 820 Save R204 (21%) Ships in 10 - 15 working days

    Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it?

    This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength.

    The Lost Art of the Great Speech - How to Write One--How to Deliver It (Paperback, Special Ed.): Richard Dowis The Lost Art of the Great Speech - How to Write One--How to Deliver It (Paperback, Special Ed.)
    Richard Dowis
    R416 R313 Discovery Miles 3 130 Save R103 (25%) Ships in 12 - 17 working days

    "Splashy slides, confident body language, and a lot of eye contact are fine and well. But if a speech is rambling, illogical, or just plain boring, the impact will be lost. Now everyone can learn to give powerful, on-target speeches that capture an audience's attention and drive home a message. The key is not just in the delivery techniques, but in tapping into the power of language.

    Prepared by an award-winning writer, this authoritative speech-writing guide covers every essential element of a great speech, including outlining and organizing, beginning with a bang, making use of action verbs and vivid nouns, and handling questions from the audience. Plus, the book includes excerpts from some of history's most memorable speeches--eloquent words to contemplate and emulate."

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