A company's reputation is one of its most valuable assets, and reputational risk is high on the agenda at board level and amongst regulators. Rethinking Reputational Risk explains the hidden factors which can both cause crises and tip an otherwise survivable crisis into a reputational disaster. Reputations are lost when the perception of an organization is damaged by its behaviour not meeting stakeholder expectations. Rethinking Reputational Risk lays bare the actions, inactions and local 'states of normality' that can lead to perception-changing consequences and gives readers the insight to recognize and respond to the risks to their reputations. Using case studies, such as BP's Deepwater Horizon oil spill, Volkswagen's emissions rigging scandal, Tesco, AIG, EADS Airbus A380, and Mid-Staffordshire NHS Hospital Trust, and analysis of their failures, this hard-hitting guide also applies lessons drawn from behavioural economics to the behavioural risks that underlie reputation risk. An essential read for risk professionals, business leaders and board members who need to understand and deal with business-critical threats to their reputation, this book presents a new framework that will be invaluable for all involved in safeguarding an organization's reputation.

Conduct risk is at the core of behavioural regulation, a new approach to regulating financial services, whose new agencies and public prosecutors have spread rapidly across the world. Its prosecutors intervene assertively to challenge financial service providers to show clear evidence of a new customer-centric approach, which understands and responds to the hidden drivers of customer behaviour. They use their unprecedented powers to levy very large fines and even to imprison wrongdoers - often for not taking precautions rather than for any active wrongdoing. Conduct Risk Management is a tool for recognizing, acting on, and predicting conduct risk impacts in regulated business. Conduct Risk Management sees beyond econometric and other 'box-ticking' traditions of risk management. Whilst protecting senior managers, it helps all staff to make positive use of conduct risk to promote behaviour the regulator will accept as 'good', as good behaviour is good business. The new conduct regulations personally affect every manager in financial services, and their suppliers, with new regulations making senior managers liable to imprisonment for failures in organizational conduct. Conduct Risk Management sets out plainly what practitioners need to know to understand the regulator's intentions, to prove compliance, protect competitiveness and maintain licence to operate.

Die hier durchgefuhrte Querschnittsstudie evaluiert erstmalig, ob Schulen sich erfolgreich eigenstandig - wie bildungspolitisch gefordert -, in sogenannte "problemloesende" Organisationseinheiten transformieren koennen, um ihren Unterricht im Rahmen der Schulentwicklung kontinuierlich weiterzuentwickeln. Die Ergebnisse dieser Studie stellen hierbei vor allem die Nachhaltigkeit von Schulentwicklung in Frage, da weder die Lehrpersonen noch Schulleitungsmitglieder an den evaluierten Berufsfachschulen der Meinung waren, dass Schulentwicklung den Unterricht und die beruflichen Fahigkeiten der Einzellehrperson uberhaupt beeinflusst. Begrundet liegt dieses Ergebnis u.a. in der von den Schulen vorgenommenen Implementierungsstrategie. So wird das Lehrerkollegium allgemein zu wenig in Entscheidungsprozesse involviert und beispielsweise nur unzureichend uber den Zielerreichungsgrad und Massnahmen abgeschlossener Schulentwicklungsprojekte informiert.

This book offers a practical solution for every organization that needs to monitor the effectiveness of their risk management. Written by a practising chief risk officer, Risk Maturity Models enables you to build confidence in your organization's risk management process through a tailored risk maturity model that lends itself to benchmarking. This is a management tool that is easy to design, practical and powerful, which can baseline and self-improve the maturity capabilities needed to deliver ERM benefits over time. This book guides the reader through comparing and tailoring a wealth of existing models, methods and reference standards and codes (such as ISO 31000 and COSO ERM). Covering 60 risk-related maturity models in clear comparison format, it helps risk professionals to select the approach best suited to their circumstances, and even design their own model. Risk Maturity Models provides focused messages for the risk management function, the internal audit function, and the Board. Combining proven practice and insight with realistic practitioner scenarios, this is essential reading for every risk, project, audit and board professional who wants to move their organization up the risk maturity curve.

High-level guidance for implementing enterprise risk management in any organization

A Practical Guide to Risk Management shows organizations how to implement an effective ERM solution, starting with senior management and risk and compliance professionals working together to categorize and assess risks throughout the enterprise. Detailed guidance is provided on the key risk categories, including financial, operational, reputational, and strategic areas, along with practical tips on how to handle risks that overlap across categories. Provides high-level guidance on how to implement enterprise risk management across any organizationIncludes discussion of the latest trends and best practicesFeatures the role of IT in ERM and the tools that are available in both assessment and on-going complianceDiscusses the key challenges that need to be overcome for a successful ERM initiative

Walking readers through the creation of ERM architecture and setting up on-going monitoring and assessement processes, this is an essential book for every CFO, controller and IT manager.

Employees are increasingly asked to make sophisticated decisions about their pension and healthcare plans. Yet recent research shows that the decisions 'real' people make are often not those of the careful and well-informed economic agent conventionally portrayed in economic research. Rather, decision-makers tend to operate with flawed information and make some of the most critical financial decisions of their lives lacking a full understanding of the options before them and the implications of their decisions. Pension Design and Structure explores the assumptions behind commonly-held theories of retirement decision-making, in order to draw out the consequences of frontier research in behavioral finance and economics for those interested in better design and structure of retirement pensions. Using large datasets newly provided by financial service firms and real-world experiments, this volume tests the hypotheses of this research. This is the first book to explore the implications of behavioral finance research for pensions and retirement studies. The authors blend cutting-edge research from several fields including Finance, Economics, Management, Sociology, and Psychology. The book will be of interest to pension plan participants and sponsors, financial service groups responsible for pensions, and retirement system regulators.

Dieses Buch entwickelt auf Basis internationaler Diskussionen im Bereich der schulischen Padagogik Standards fur den gymnasialen Geschichtsunterricht. Nach den PISA-Studien besteht weiterhin die Notwendigkeit einer fachlichen Weiterentwicklung und der Implementierung nachhaltiger Standards in Bildung und Kompetenzorientierung. Mit Hilfe aktueller padagogischer Theorien und der Auswertung gegenwartiger Trends der Schulforschung werden Konzepte, Kompetenzen und Standards fur das Fach Geschichte evaluiert. Dabei wertet der Autor zahlreiche nationale und internationale Beispiele empirischer Bildungsforschung aus, um eine enge Kombination von Theorie und Praxis in der Entwicklung von Bildungsstandards zu ermoeglichen.