"I absolutely love International Retailing. It is one of the best texts for students." Alyssa Adomaitis, CUNY New York City College of Technology, USA "This is a wonderful book! The book is very comprehensive and seems to be the only one of its kind that provides full chapters on retailing in specified geographic regions and countries." Rayecarol Cavender, University of Kentucky, USA Understand the retail environment in the Americas, Europe, and Asia. You'll learn how legal, social, and economic measures have affected the distribution of consumer goods globally. The book discusses the SIRE (Strategic International Retail Expansion) theory helping you understand success factors. Illustrated with 85 black and white images. -New case studies in each chapter -Updated data and new maps -More emphasis on Brazil, Russia, India, and China STUDIO -Study smarter with self-quizzes featuring scored results and personalized study tips -Review concepts with flashcards of terms and definitions

"Secrets of Social Media Marketing" is a handbook for marketers and business owners to use in deciding how to employ the new social media for online marketing. Social media has quickly moved from the periphery of marketing into the forefront, but this is a new and quickly-evolving field and there are few established formulas for success. Building on the lessons set out in Gillin's acclaimed and oft-reviewed "The New Influencers: A Marketer's Guide to the New Social Media," this book provides practical advice on strategy, tools, and tactics. It is a hands-on manual that will educate marketers on how to extend their brands, generate leads, and engage customer communities using online tools.

A Mile of Make Believe examines the unique history of the Santa Claus parade in Canada. This volume focuses on the Eaton's sponsored parades that occurred in Toronto, Montreal and Winnipeg as well as the shorter-lived parades in Calgary and Edmonton. There is also a discussion of small town alternatives, organized by civic groups, service clubs, and chambers of commerce. By focusing on the pioneering effort of the Eaton's department store Steve Penfold argues that the parade ultimately represented a paradoxical form of cultural power: it allowed Eaton's to press its image onto public life while also reflecting the decline of the once powerful retailer. Penfold's analysis reveals the "corporate fantastic" - a visual and narrative mix of meticulous organization and whimsical style- and its influence on parade traditions. Steve Penfold's considerable analytical skills have produced a work that is simultaneously a cultural history, history of business and commentary on consumerism. Professional historians and the general public alike would be remiss if this wasn't on their holiday wish list.

Consumers in eighteenth-century England were firmly embedded in an expanding world of goods, one that incorporated a range of novel foods (tobacco, chocolate, coffee, and tea) and new supplies of more established commodities, including sugar, spices, and dried fruits. Much has been written about the attraction of these goods, which went from being novelties or expensive luxuries in the mid-seventeenth century to central elements of the British diet a century or so later. They have been linked to the rise of Britain as a commercial and imperial power, whilst their consumption is seen as transforming many aspects of British society and culture, from mealtimes to gender identity. Despite this huge significance to ideas of consumer change, we know remarkably little about the everyday processes through which groceries were sold, bought, and consumed. In tracing the lines of supply that carried groceries from merchants to consumers, Sugar and Spice reveals not only how changes in retailing and shopping were central to the broader transformation of consumption and consumer practices, but also questions established ideas about the motivations underpinning consumer choices. It demonstrates the dynamic nature of eighteenth-century retailing; the importance of advertisements in promoting sales and shaping consumer perceptions, and the role of groceries in making shopping an everyday activity. At the same time, it shows how both retailers and their customers were influenced by the practicalities and pleasures of consumption. They were active agents in consumer change, shaping their own practices rather than caught up in a single socially-inclusive cultural project such as politeness or respectability.

A Mile of Make Believe examines the unique history of the Santa Claus parade in Canada. This volume focuses on the Eaton's sponsored parades that occurred in Toronto, Montreal and Winnipeg as well as the shorter-lived parades in Calgary and Edmonton. There is also a discussion of small town alternatives, organized by civic groups, service clubs, and chambers of commerce. By focusing on the pioneering effort of the Eaton's department store Steve Penfold argues that the parade ultimately represented a paradoxical form of cultural power: it allowed Eaton's to press its image onto public life while also reflecting the decline of the once powerful retailer. Penfold's analysis reveals the "corporate fantastic" - a visual and narrative mix of meticulous organization and whimsical style- and its influence on parade traditions. Steve Penfold's considerable analytical skills have produced a work that is simultaneously a cultural history, history of business and commentary on consumerism. Professional historians and the general public alike would be remiss if this wasn't on their holiday wish list.

The retail industry globally is in the early stages of an era of profound, perhaps unprecedented, change. This book is intended to serve as a robust and practical guide to leaders of enterprises tasked with both understanding and delivering success in the new landscape of retailing. The book firstly describes the major directions and drivers of change that define the new global landscape of retailing (Part 1). Accelerating technology change, the rise to prominence globally of internet enabled shoppers and the rapid emergence of entirely new retail enterprises and business models are combining to re-shape the very fundamentals of the retail industry. No longer are shops needed to be in the business of retailing. No longer is choice for the shopper limited to the neighbourhood, town or even country in which they live. No longer is the act of retailing solely the preserve of traditional retail enterprises as internet-enabled businesses, technology, logistics, suppliers and financial services enterprises all seek direct relationships with the shopper. The new landscape of retailing is an unforgiving one. Success can be achieved more quickly than has ever been possible before but failure is equally rapid. The opportunities in the new landscape of retailing are profound, but so too are the challenges. Part 2 of this book discusses the structures, skills and capabilities retail enterprises will need if they are to be successful in this new landscape and the skills and perspectives that will be required of the leaders of retail enterprises. Case studies of innovative and successful enterprises are presented throughout the book to illustrate the themes discussed. Frameworks are presented to provide practical guidance for enterprise leaders to understand and contextualise the nature of change that is re-shaping retail landscapes globally. Clear guidance is given of the capabilities, skills and perspectives that will be needed at both an enterprise and a personal leadership level to deliver success in the new landscape of retailing.

In diesem Buch wird Retargeting als ein neuartiges Marketing-Instrument der personalisierten Werbung im Internet vorgestellt. Auf der Basis wissenschaftlich gestutzter empirischer Studien, Kunden-Umfragen und Untersuchungen zu Wahrnehmung und Verhalten von Internetnutzern, deren Ergebnisse detailliert vorgestellt und zusammengefasst werden, wird in diesem Buch die These formuliert, dass Retargeting, derzeit schematisch nach einem einfachen Prinzip funktionierend, in seiner Wirksamkeit unumstritten ist, doch nicht immer in der gewunschten Richtung wirkt. Hier ansetzend wird der Versuch unternommen, mithilfe klassischer Theorien aus der Werbewahrnehmungsforschung und der Konsumentenpsychologie die Ursachen fur die unterschiedlichen Wirkungen auf die Rezipienten zu ergrunden. In der Summe der Betrachtungen ergibt sich die Notwendigkeit, wissenschaftliche Erkenntnisse und Umfrageergebnisse mit einer Reflexion uber technologisch verbesserte oder modifizierte Optionen fur personalisierte Online-Werbung zu verknupfen. Dieses Buch soll seinen Lesern einen tiefen Einblick in dieses Internetmarketing-Instrument gewahren und daruber hinaus auch die Themen Datenschutz- und Privatsphare im Zusammenhang mit personalisierter Internetwerbung kritisch behandeln. Die Leser erfahren in diesem Buch wie eine Retargeting-Kampagne typischerweise umgesetzt wird und welche Akteure darin involviert sind.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Best practices for implementing Lean techniques in retail and wholesale"Lean Retail & Wholesale is a highly insightful and succinct guide to lean application and a valuable resource for any retailer or wholesaler seeking a competitive edge." --APICS Magazine, January/February 2015 "Essential reading for those who want to learn how Lean provides a competitive edge in today's fast-paced, multi-channel, and cost-conscious environment." --Mark Temkin, Director, Demand Planning, Barnes & Noble, Inc. "Provides an enlightening perspective on the applications of Lean principles to the increasingly challenging worlds of the retail and wholesale sectors." --Professor C. John Langley, Jr., Penn State University Featuring real-world case studies, this practical, streamlined guide reveals how utilize a comprehensive Lean methodology throughout retail and wholesale businesses to reduce costs and improve productivity, quality, customer service, and profitability. Lean Retail and Wholesale examines Lean opportunities from the viewpoint of retail strategy, merchandise management, and store and distribution operations and provides a holistic, systematic approach for identifying and eliminating non-value-added activities. The Lean techniques presented can be applied to traditional brick-and-mortar wholesalers and retailers as well as e-businesses. Coverage includes: Using Lean as a tool to survive and thrive in retail and wholesale (R)evolution of retail--from the general store to e-commerce The Lean journey from goods to services Lean retail and wholesale: early signs of promise Basic Lean concepts and tools: building a solid foundation Advanced Lean concepts and tools: K.I.S.S. (keep it simple and straightforward) Retail strategy: sales and marketing, location, human resources management, IT, supply chain management, and customer relationship management Merchandise management: planning, buying, pricing, and communications Store operations management Lean retail and wholesale distribution Lean assessments and value stream mapping Leadership, culture, teams, and training Partnering, outsourcing, import, technology, and Six Sigma Critical thinking and continuous improvement: methodology, education, training, and analytics Defining and measuring success-measurements and current statistics The road ahead: thoughts and suggestions on the future of Lean in retail and wholesale

This book is the outcome of EPARC supported three year research project involving seven major high-street retailing clients: Arcadia Group, Boots, Borders(UK), Halifax plc, Nationwid, Rubicon Retail Ltd, Pizza Express: and their supply chains. The book comprises two complementary parts. The first, the Good Practice Framework, is the 'what to do' for effective refurbishment involving the closer integration of 'supply' and 'value' chains in construction. The second, the 'why do it this way', comprises research evidence from a wide range of construction and business management sources: including process maps, management models and outcomes from fieldwork with the retail clients and their supply chains: that provided the basis for the framework.

Das Couponing unter Einsatz von Smartphones, das Mobile Couponing, entwickelt sich in Deutschland rasant. Immer mehr Anbieter drangen auf den Markt, bereits bekannte Player wie zum Beispiel Payback erganzen ihre Angebote. Wir von mobile zeitgeist beobachten die Marktentwicklungen von Beginn an, testen selbst verschiedene Losungen und sind im direkten Kontakt mit der Branche und den Anbietern. Unsere Fachkompetenz gibt uns die notwendige Distanz, Losungen auch kritisch zu hinter fragen. Unsere Neugier und Experimentierfreude lasst uns Innovationen erkennen und moglichst auch selbst testen. In diesem Dossier zum Mobile Couponing haben wir auf uber 60 Seiten aktuelle Informationen, Show Cases, Profile der Anbieter im Markt, Interviews mit Entscheidern der Keyplayer im deutschen Mobile Couponing Markt und relevante Marktdaten in Form von Infografiken zusammen gestellt. Sie bekommen mit unserem Dossier einen umfassenden Uberblick uber den deutschen Markt, seine Entwicklung, Chancen und Herausforderungen. Wir stellen die vorhandenen Losungen vor, bewerten und ordnen sie ein. Wir sprechen mit den Verantwortlichen in den Unternehmen. Daruber hinaus erhalten Sie eine Ubersicht aller relevanter Anbieter in diesem spannenden Marktsegment.

Mit der starken Verbreitung des Internets zum Ende der neunziger Jahre hin begann auch die Erfolgsgeschichte des Online Handels. Der Begriff Online-Handel bezeichnet im Allgemeinen jede geschaftliche Transaktion, bei der zwischen dem Anbieter und dem Nachfrager fur die Leistungsprasentation, -erbringung oder -vereinbarung im World Wide Web elektronische Kommunikationstechniken eingesetzt werden. Diese Arbeit konzentriert sich neben B2B, C2B und C2C auf die elektronische Erfullung der Geschaftsbeziehung B2C. Bei der Auswahl des optimalen Shop Systems gibt es verschiedene Vorgehensweisen. Ein ausschlaggebender Grund fur die Entscheidung zu einem kostenfreien Open Source Shop System sind meistens die geringeren Anschaffungskosten fur Software und Hardware. Diese Einsparung kann sich jedoch schnell negativ auswirken, wenn nicht weitere Kriterien bei der Auswahl beachtet werden. Ein umfassender Systemvergleich, angepasst an die Anforderungen des Unternehmens und an die Qualifikation der Mitarbeiter, spielt dabei eine wichtige Rolle. Diese Arbeit fuhrt einen allgemeinen Vergleich der Systeme Magento Community Edition, OXID eShop, PrestaShop und FWP Shop durch. Im Anschluss an diese Systemanalysen folgt ein Systemvergleich unter den Kriterien Installation, Serverlast & Ladezeit, Usability Backend, Analyse & Statistik, Extension, Deuter Markt - Vorbereitung, Frontend Gestaltung, SEO, Zahlungs- & Versandoptionen, Sicherheit, Absatzoptimierung sowie Logistik & Buchhaltung. Dem voran bildet eine umfassende Nutzwertanalyse mit einer prozentualen Gewichtung eine objektive Entscheidungsgrundlage. Die Auswahl der passenden Shop Software ist dennoch abhangig von den individuellen Bedurfnissen der einzelnen Shop Betreiber. Passen Sie die Gewichtung der einzelnen Nutzwerte auf ihre Prioritaten an und erlangen Sie ein individuelles Ergebnis. Nutzen Sie die Resultate dieser Arbeit fur Ihr E-Commerce Projekt.

Grocery shopping is an often ignored part of the story of how food ultimately gets to our pantry shelves and tables. A Theory of Grocery Shopping explores the social organization of grocery shopping by linking the lived experience of grocery shoppers and retail managers in the US with information transmitted by nutritionists, government employees, financial advisors, journalists, health care providers and marketers, who influence the way we think about and perform the work of shopping for a household's food. The author provides insight into the contradictory messages that shape how consumers provision their households, and details how consumers respond to these messages. The book challenges the consumer choice model that places responsibility on the shopper for making the "right" choice at the grocery store, thereby ignoring the larger social forces at work, which determine what products are available and how they get to the shelves.

Marjorie L. Hilton presents a captivating history of consumer culture in Russia from the 1880s to the early 1930s. She highlights the critical role of consumerism as a vehicle for shaping class and gender identities, modernity, urbanism, and as a mechanism of state power in the transition from tsarist autocracy to Soviet socialism.
Beginning in the late nineteenth century, Russia witnessed a rise in mass production, consumer goods, advertising, and new retail venues such as arcades and department stores. These mirrored similar developments in other European countries and reflected a growing quest for leisure activities, luxuries, and a modern lifestyle. As Hilton reveals, retail commerce played a major role in developing Russian public culture--it affected celebrations of religious holidays, engaged diverse groups of individuals, defined behaviors and rituals of city life, inspired new interpretations of masculinity and femininity, and became a visible symbol of state influence and provision.
Through monarchies, revolution, civil war, and monumental changes in the political sphere, Russia's distinctive culture of consumption was contested and recreated. Leaders of all stripes continued to look to the "commerce of exchange" as a key element in appealing to the masses, garnering political support, and promoting a modern nation.
Hilton follows the evolution of retailing and retailers alike, from crude outdoor stalls to elite establishments; through the competition of private versus state-run stores during the NEP; and finally to a system of total state control, indifferent workers, rationing, and shortages under a consolidating Stalinist state.

The "party plan" model of direct selling--introducing products through home parties, social gatherings, and fund-raisers--has been the route to financial freedom for millions. This inspiring, hands-on manual, written by an author who has achieved unprecedented success herself, shows other women how they can generate more bookings, more sales, and more business leads at their parties, as well as build a team of independent party planners, and drive up their own commissions. Exemplified by powerhouse brands like Tupperware, Pampered Chef, and Mary Kay, the party-planning method is an unparalleled opportunity for anyone to live the life they dream about and deserve. In "Be a Party Plan Superstar," readers will discover, step-by-step, how they can transition from selling to friends and family to building a profitable business, develop a who's-who customer base, create an environment of fun, be an engaging host, and close sales effortlessly. This is the one book that shows women how to become direct-selling superstars...simply by being the life of the party.

With an emphasis on developing a strategy for buying, this comprehensive book gives students the skills they'll need to become successful buyers in all retail areas. Its simple and straightforward approach presents students with step-by-step instructions for typical buying tasks, such as identifying and understanding potential customers, creating a six-month merchandising plan, and developing sales forecasts. Ample activities give students the opportunity to apply these skills as they would in a professional environment This new edition offers expanded coverage of the use of technology for retail buying and working with foreign markets. The companion text, Making Buying Decisions: Using The Computer as a Tool furthers the connection between retail buying strategies and merchandise math.New to this Edition -- Updated and expanded chapter features: "Internet Connections," "Snapshots" and "Trendwatches" -- New, more contemporary illustrations -- Expanded and updated coverage of direct marketing and the growing use of database-driven marketing and technology -- New chapter on purchasing from foreign sources -- Revised discussion of the types of buying offices -- Updated facts for identifying changes in consumer markets -- Consolidated coverage of domestic markets and negotiating with vendors -- More emphasis on using the Internet as promotional tool -- Increased coordination with companion text Making Buying Decisions -- Instructor's Guide provides suggestions for planning the course and using the text

Most people born before 1950 can remember visiting or working in shops that had cash carriers - cash balls that ran on wooden rails, wire systems where the carrier was catapulted along an overhead steel wire, or pneumatic tube systems where the carrier was whisked off to the cash office. This title reveals details about these devices.

Profitability determines the success of every retail business and manufacturer. As a fashion industry consultant and instructor of retail mathematics, Steven Lindner has developed a textbook that teaches students how to negotiate agreements and how to analyze each element presented in profitability reports. This upper-level textbook focuses on the basic components of the buyer-vendor relationship, including negotiations and the creation and assessment of profitability reports. Students will also learn how to interpret standard financial documents such as profit-and-loss statements and balance sheets. In the competitive retail industry, these skills are essential.

"A Nation of Shopkeepers" reflects research on retail history and cultures of consumption. The contributors challenge existing ideas about retail development, showing how, for example, large-scale retailers played a far lesser role in the development of the modern city that is generally thought, and how the success of department stores was determined less by "entrepreneurial" spirit and more by the unforseen consequences of legislation. With the growing interest in cultures of consumption, this book should be useful to specialists and students in retail history, human geography and social and cultural history.

Textiles are central to our lives and are at the heart of the world's largest industries. In recent years there has been a dynamic shift in attitudes toward textiles, fuelled in part by explosive developments in technology. While textiles have always retained roots in craft and industry, the discipline now embraces a much wider range of practices. Innovations in the industry demand a fresh approach to the subject, which this comprehensive introduction ably supplies. Taking as their starting point the very meaning of textiles, Gale and Kaur go on to show the astonishing range of opportunities for careers in the field, from the creative (artists, craftspeople and designers) to the social and industrial, to the commercial and associated practices (buyers, journalists, researchers and scientists). The Textile Book takes us behind the scenes with professionals to reveal what various jobs involve, what influences decision makers, and how their decisions affect what we buy next season. What happens to clothes before they reach the shops? What determines the 'must have' item? How can recycled bottles be transformed into silk-like yarns? These and many other questions are explored to show the diversity that makes up the contemporary global textile scene. Woven, printed, embroidered, knitted -- textiles are pivotal to the everyday experience of people in all parts of the world. This wide-ranging and informative book conveys the excitement and new challenges textiles represent and is essential reading for anyone working with, studying or simply interested in textiles.

The last decade has witnessed a clear and steady rise of interest in consumer culture. Many commentators now argue that consumption rather than production is the axis of personal identity and meaningful social action - a standpoint that reverses the traditional view that consumption is an incidental, trivial feature in contemporary culture.

This shrewd and probing book seeks to theorize shopping as an autonomous realm. It avoids the reductionist characteristics of economics and marketing. At the same time it avoids the moralizing tone of many contemporary discussions of shopping and consumption. The book uses an interdisciplinary resource base and comparative data to build-up a convincing analysis of the meaning of shopping

During the late eighteenth and early nineteenth centuries, the North West and Hudson's Bay companies extended their operations beyond the Rocky Mountains to the Pacific Ocean. There they encountered a mild and forgiving climate and abundant natural resources and, with the aid of Native traders, branched out into farming, fishing, logging, and mining. Following its merger with the North West Company in 1821, the Hudson's Bay Company set up its headquarters at Fort Vancouver on the lower Columbia River. From there, the company dominated much of the non-Native economy, sending out goods to markets in Hawaii, Sitka, and San Francisco. Trading Beyond the Mountains looks at the years of exploration between 1793 and 1843 leading to the commercial development of the Pacific coast and the Cordilleran interior of western North America. Mackie examines the first stages of economic diversification in this fur trade region and its transformation into a dynamic and distinctive regional economy. He also documents the Hudson's Bay Company's employment of Native slaves and labourers in the North West coast region.

This text investigates the racial dynamics that exist between Korean merchants, the African American community, and white society in general. Focusing on hostility toward Korean merchants in New York and Los Angeles, the book shows how the "middle-man" economic role which Koreans often occupy, between low-income, minority customers on the one hand and large corporate suppliers on the other, leads to conflict with other groups. Further, the book shows how ethnic conflicts strengthen ties within Korean communities as Koreans organize to protect themselves and their businesses. The book scrutinizes the targeting of Korean businesses during the 1992 Los Angeles riots and the 1990 African American boycotts of Korean stores in Brooklyn. it explores Korean merchants' relationships with each other as well as with Latin American employees, Jewish suppliers and landlords, and government agencies. In each case, the book's analysis reveals how Korean communities respond to general scapegoating through collective action, political mobilization and other strategies.

This Third Volume in the acclaimed series of CEU Privatization Reports deals with the transition to a free market in retail trade and consumer services in Poland, Hungary, and the Czech Republic. The authors describe and analyze all the programs with the help of which shops, restaurants, and service establishments have been privatized in the three most advanced postcommunist countries and provide detailed quantitative evidence concerning all aspects of the small privatization process. The volume also presents the results of the first extensive empirical survey of privatized establishments in the three countries and draws important conclusions concerning the conditions necessary for a successful privatization of the retail trade and consumer service sectors in Eastern Europe. The authors argue that small privatization is, above all, a transfer of ownership to commercial real estate and that the nature of the rights conveyed to the new owners makes a great difference with respect to postprivatization restructuring. They also show that the presence of outside owners, not connected with predecessor state establishments, is one of the most important factors determining the extent of changes brought about by small privatization.

Emphasizing the apparel and beauty industries, Retailing in Emerging Markets, 2nd Edition provides an in-depth study of the retail landscape within Brazil, China, India, Russia, Turkey, Qatar, Thailand, South Korea and Mexico. Each chapter focuses on a single country, discussing the organization of its retail industry, analyzing consumer behavior, and presenting strategies for effectively entering its market. This new edition includes fully updated data, statistics and economic perspectives on each of the countries covered. Readers will emerge armed with a deeper understanding of the political, economic, and cultural factors driving each market-an understanding essential for building and maintaining a competitive edge in today's global retail environment. New to this Edition * Two new chapters on South Korea and Qatar investigate the current marketplace opportunities and challenges * Increased coverage of the legislative landscapes and long-term economic outlooks for each country * Updated and new chapter case studies analyze the expansion strategies of international retailers * New Chapter Summaries and Critical Thinking Questions offer additional learning tools * Includes 60% new photos and current maps to bring the chapters to life * Expanded contributor biographies highlight the expertise of each scholar