The retailing industry has undergone revolutionary changes since the Second World War: the rise of large multiple companies, increasing store sizes, new technologies and the internationalization of retailing have all transformed the retailing environment. This comprehensive collection traces the evolution and development of the retailing industry from before the Industrial Revolution up to the dramatic changes of the 1990s. New retail methods, out-of-town retailing, town center management and the internationalization of retailing are among the topics covered.

Are you aware that the T-shirt or running shoes you're wearing may have been produced by a 13-year-old children working 14-hour days for 30 cents an hour? The clothing sweatshop, as a recent string of media exposes has revealed, is back in business. Don't be fooled by a label which says the item was made in the USA or Europe. It could have been sewed on in Haiti or Indonesia--or in a domestic workshop, where conditions rival those in the third world. The label might tell you how to treat the garment but it says nothing about how the worker who made it was treated. To find out about that you need to read this book. "No Sweat" will show you:
How Michael Jordan earned more for endorsing Nike running shoes than the company's 30,000 Indonesian workers get between them in a year.
How Disney CEO Michael Eisner's annual pay and stock options, worth $200 million, are paid for out of profits from the sale of Pocahontas and Hunchback of Notre Dame T-shirts made by Haitian teenagers working for less than $10 per week and force-fed contraceptive pills.
How companies like the Gap and Wal-Mart (producer of the Kathie Lee Gifford line) have been forced into embarrassing concessions after successful campaigning by the New York-based National Labor Committee, the American garment workers union UNITE and the European-based Clean Clothes Campaign.
How you can join the growing global campaign of consumer groups, human rights activists, and international labor organizations to close down sweatshops and guarantee basic rights for those who cut and sew our clothes.
In hard-hitting words and pictures, "No Sweat" surveys the chasm between the glamor of the catwalk and the squalor of the sweatshop.
Don't go shopping without it

"Frenchmen were far ahead of Englishmen in the early Far West, not only prior in time but greater in numbers and in historical importance," writes Janet Lecompte in her introduction to "French Fur Traders and Voyageurs in the American West." They were the first to navigate the Mississippi and its tributaries, and they founded St. Louis and New Orleans. Though France lost her North American possessions in 1763, thousands of her natives remained on the continent. Many of them were voyageurs for Hudson's Bay Company, whose descendants would join American fur trade companies plying the trans-Mississippi West. This volume documents the fact that in the nineteenth century Frenchmen dominated the fur trade in the United States. Twenty-two biographies, collected from LeRoy R. Hafen's classic ten-volume The "Mountain Men and the Fur Trade of the Far West," represent a variety of origins and social classes, types of work, and trading areas. Here are trappers who joined John Jacob Astor's ill-fated fur venture on the Pacific, St. Louis traders who hauled goods to Spanish New Mexico along the Santa Fe Trail, and those who traded with Indians in the western plains and mountains.

"A long-needed comparative analysis of...the officer class of the Hudson's Bay and North West companies before and after their merger in 1821...Essential reading for all serious scholars of the fur trade."-Ethnohistory "The book makes a significant contribution to our understanding not only of the fur trade but also to anthropology and Indian-white relations." -Pacific Historical Review For two centuries (1670-1870), English, Scottish, and Canadian fur traders voyaged the myriad waterways of Rupert's Land, the vast territory charted to the Hudson's Bay Company and later splintered among five Canadian provinces and four American states. The knowledge and support of northern Native peoples were critical to the newcomer's survival and success. With acquaintance and alliance came intermarriage, and the unions of European traders and Native women generated thousands of descendants. Jennifer Brown's Strangers in Blood is the first work to look systematically at these parents and their children. Brown focuses on Hudson's Bay Company officers and North West Company wintering partners and clerks-those whose relationships are best known from post journals, correspondence, accounts, and wills. The durability of such families varied greatly. Settlers, missionaries, European women, and sometimes the courts challenged fur trade marriages. Some officers' Scottish and Canadian relatives dismissed Native wives and "Indian" progeny as illegitimate. Traders who took these ties seriously were obliged to defend them, to leave wills recognizing their wives and children, and to secure their legal and social status-to prove that they were kin, not "strangers in blood." Brown illustrates that the lives and identities of these children were shaped by factors far more complex than "blood." Sons and daughters diverged along paths affected by gender. Some descendants became Metis and espoused Metis nationhood under Louis Riel. Others rejected or were never offered that course-they passed into white or Indian communities or, in some instances, identified themselves (without prejudice) as "half breeds." The fur trade did not coalesce into a single society. Rather, like Rupert's Land, it splintered, and the historical consequences have been with us ever since. Jennifer S.H. Brown is a Professor of History at the University of Winnipeg. She is coauthor of The Orders of the Dreamed: George Nelson on Cree and Northern Ojibwa Religion and Myth, 1823, and coeditor of The New Peoples: Being and Becoming Metis in North America.

The Hudson's Bay Company had been operating for nearly two centuries when young Isaac Cowie joined it in 1867. He sailed from the Shetland Islands to Rupert's Land, finally reaching York Factory, where he awaited his assignment. Company of Adventurers describes the early, lusty history of the HBC and the years of Cowie's service, when manufactured goods were driving out the demand for furs and buffalo hides. It contains rare information about the Assiniboin and Plains Crees Indians during the period before their confinement to reservations.
Alive to the historical and ethnographic value of his writing, Cowie tells about his tenure as a clerk (later manager) at Fort Qu'Appelle in southern Saskatchewan, the colorful personalities who served with him, the wide-ranging fur brigades, remote outposts, and the Company's relations with Indian tribes. He was the first white man known to have set foot within the Swift Current District when in 1868 he hunted buffalo there. His dealings with the Metis during the Red River Rebellion placed him where history was being made.

In an introduction to this Bison Book edition, David Reed Miller discusses how Cowie fitted into a great commercial enterprise and how he became a victim of unpleasant circumstances that forced his retirement in 1891.

"In stressing the exploitation and destruction of the physical and human environment rather than the usual frontier romanticism, David Wishart has provided for students of the trans-Mississippi fur trade a valuable service."--Journal of the Early Republic. A standard reference work [that] should be required reading for all students of the American west."--Pacific Historical Review. "The whole [fur trade] system is traced out from the Green River rendezvous or the Fort Union post to the trading houses of St. Louis and the auctions in New York and Europe. Such factors as capital formation, shifting commercial institutions, the role of advanced market information, and the nature, kinds, costs, and speed of transportation are all worked into the story, as is the relationship of the whole fur trade to national and international business cycles. This is an impressive achievement for a book so brief...[It] opens out onto new methodological vistas and paradigms in western history."--William H. Goetzmann, New Mexico Historical Review David J. Wishart is a professor of geography at the University of Nebraska-Lincoln. He is the winner of the John Brinckerhoff Jackson Prize for distin-guished books in American geography, sponsored by the Association of American Geographers for An Unspeakable Sadness: The Dispossession of the Nebraska Indians, also available from the University of Nebraska Press.

Taking an innovative and interdisciplinary approach, Experiential Retailing moves beyond the traditional model of product assortment. It examines the history of retailing and consumption, and how cultural attitudes have changed over time. Different types of shopping experiences are described, and anecdotes and illustrations demonstrate strategies for success. Incisive, sensory, and entertaining, the text provides exciting new concepts for understanding this global phenomenon.

A non-technical guide to leveraging retail analytics for personal and competitive advantage Style & Statistics is a real-world guide to analytics in retail. Written specifically for the non-IT crowd, this book explains analytics in an approachable, understandable way, and provides examples of direct application to retail merchandise management, marketing, and operations. The discussion covers current industry trends and emerging-standard processes, and illustrates how analytics is providing new solutions to perennial retail problems. You'll learn how to leverage the benefits of analytics to boost your personal career, and how to interpret data in a way that's useful to the average end business user or shopper. Key concepts are detailed in easy-to-understand language, and numerous examples highlight the growing importance of understanding analytics in the retail environment. The power of analytics has become apparent across industries, but it's left an especially indelible mark on retail. It's a complex topic, but you don't need to be a data scientist to take advantage of the opportunities it brings. This book shows you what you need to know, and how to put analytics to work with retail-specific applications. * Learn how analytics can help you be better at your job * Dig deeper into the customer's needs, wants, and dreams * Streamline merchandise management, pricing, marketing, and more * Find solutions for inefficiencies and inaccuracies As the retail customer evolves, so must the retail industry. The retail landscape not only includes in-store but also website, mobile site, mobile apps, and social media. With more and more competition emerging on all sides, retailers need to use every tool at their disposal to create value and gain a competitive advantage. Analytics offers a number of ways to make your company stand out, whether it's through improved operations, customer experience, or any of the other myriad factors that build a great place to shop. Style & Statistics provides an analytics primer with a practical bent, specifically for the retail industry.

Take a trip back to old-time Texas when the local general store was both the social and economic hub for so many small towns. This book will take you to general stores all across East Texas, both opened and closed. For readers old enough to remember general stores, this will be a welcome trip down memory lane.

Dependence upon grain deeply marked every aspect of life in eighteenth-century France. Steven Kaplan focuses upon this dependence at the point where it placed the greatest strain on the state, the society, and the individual-on the daily supply of grain and flour that furnished the staff of life. He reconstructs the history of provisioning in pre-industrial Paris and provides a comprehensive view of a culture shaped by the subsistence imperative. Who were the agents of the provisioning trade? What were their commercial practices? What sorts of relations did they maintain with each other? How did the authorities regulate their business? To answer these questions, Professor Kaplan combed the archives and libraries of France. He maps out the elementary structures of the trade and shows how they were transformed as a result of cultural and political as well as commercial and technological changes. In rich ethnographic detail he evokes the dayto-day life of merchants, millers, bakers, brokers, and market officials. He shows how flour superseded grain and how the millers overtook the merchants in the provisioning process. He explores the tension between the suppliers' need for freedom and the consumers' need for security. Even as he weaves the intricate patterns of life inside and outside the marketplace he never loses sight of the immense interests at stake: the stability and legitimacy of the government, the durability of the social structure, and the survival of the people.

In this new text, Dhruv Grewal, a leading Professor of Marketing and Retailing, explores the complexities of the contemporary retail environment by drawing on what he refers to as the 5 Es of retailing: - Entrepreneurial, innovative and customer-centric mindset - Excitement - Education - Experience - Engagement These are illustrated using a wide range of examples such as Tesco, Kroger, Zara, Wholefoods, Groupon, and Amazon. Together, the framework and examples enable readers to navigate today's challenging retail environment made up of social media, retailing analytics and online and mobile shopping. Retail Marketing Management is essential reading for students of retailing and marketing, as well as practitioners working in retail today.

The award-winning bestseller: "Stone's book, at last, gives us a Jeff Bezos biography that can fit proudly on a shelf next to the best chronicles of America's other landmark capitalists." -- "Forbes"""
Amazon.com's visionary founder, Jeff Bezos, wasn't content with being a bookseller. He wanted Amazon to become the everything store, offering limitless selection and seductive convenience at disruptively low prices. To do so, he developed a corporate culture of relentless ambition and secrecy that's never been cracked. Until now.
Brad Stone enjoyed unprecedented access to current and former Amazon employees and Bezos family members, and his book is the first in-depth, fly-on-the-wall account of life at Amazon. THE EVERYTHING STORE is the book the business world can't stop talking about, the revealing, definitive biography of the company that placed one of the first and largest bets on the Internet and forever changed the way we shop and read.

Dieses Standardlehrbuch vermittelt einen UEberblick uber die Institutionen des Handels und analysiert die Probleme der Unternehmensfuhrung im Handel unter entscheidungsorientierten Aspekten. Fur die 7. Auflage wurden alle Kapitel aktualisiert und die neuesten Enwicklungen im Handel berucksichtigt.

With the rise of digital media, promotion remains a key element at each step of the merchandising process to communicate a clear message about a product, brand, or retailer to the end user. Promotion strategies that were once limited to traditional media-print ads, radio or TV commercials-must now integrate digital media and more innovative means of communication through social media to stay relevant. The third edition of Promotion in the Merchandising Environment explains the process of promotion and the promotion mix tools used for creating successful campaigns. With expanded coverage of digital media, updated examples and images of retail advertisements and promotional activities in each streamlined chapter, students will gain a full understanding of how to create a successful promotion campaign for retail products. New to This Edition ~Updated chapter-opening vignettes relate the content of each chapter to the industry ~Now in full color with 60% new photographs, advertisements, charts and graphs ~New Chapter 3 "The Creative Process in Promotion" explains how the elements and principles of design are used in promotional activities and illuminates the creative relationship between retailers and advertising agencies ~New Chapter 8 "New Media" covers interactive retailing, e-commerce, and social media, such as Facebook, Twitter, Instagram, and Pinterest ~New end-of-chapter checklists for easy review of content and a new term-long advertising brand campaign assignment ~Emphasizes the concept of integrated marketing communications (IMC), the effects of consumers' changing attitudes and how changes in technologies and distribution channels are driving communication and fashion promotion today ~Coverage has been streamlined to 14 concise chapters Instructor Resources ~Instructor's Guide with Test Bank provides suggestions for planning the course and using the text in the classroom, supplemental assignments, lecture notes, and sample test questions ~PowerPoint presentations include images from the book and provide a framework for lecture and discussion

OPEN THE STORE OF YOUR DREAMS: START YOUR OWN RETAIL BUSINESS At more than a trillion dollars, retail is one of the fastest-growing--and fastest-changing--segments of the economy. Apps, pop-up shops, and online shopping have made it easier to reach, interact with, sell to, and gain loyal customers. Making this the perfect time for eager entrepreneurs, like you, to stop dreaming and start selling. Whether you're interested in opening a storefront, online shop, or portable kiosk, this detailed guide will help you decide if retail is right for you. Supported by practicing entrepreneurs and experts, you will understand what it takes to open a business, common mistakes to avoid, and how to keep your retail enterprise running successfully.

Dieses Buch untersucht die Chancen von Wertschopfungspartnerschaften zwischen Herstellern und Handlern. Die Autoren identifizieren die relevanten Basisstrategien dieses neuen Konzepts anhand von Anwendungsbeispielen - nachvollziehbar und gut verstandlich."

Wo intensiver Wettbewerb herrscht, sind Kreativitat und Ideenreichtum gefragt. Dies gilt vor allem fur den Einzelhandel mit Konsumgutern. Zahlreiche Anbieter werben mit verschiedenen Geschaftsformen um die Gunst der Verbraucher, bei Lebensmitteln ebenso wie bei Bekleidung, Haushaltsgeraten, Unterhaltungselektronik, Computern oder Bau- und Heimwerkerprodukten. Die Verbraucher koennen nicht nur aus einer umfangreichen Produktpalette wahlen, sondern auch entscheiden, ob sie ihren Bedarf in Discountern, Supermarkten, Fachmarkten, Warenhausern oder anderen Einkaufsstatten decken wollen. Die Vielzahl und die Vielfalt an Angeboten werfen die Frage auf, welche Instrumente ein Handelsunternehmen einsetzen kann, um die Verbraucher von den Vorteilen seines Angebotes zu uberzeugen. Das vorliegende Lehrbuch bietet einen UEberblick uber die einzelnen Schritte, mit denen ein Einzelhandler seine Marketing-Instrumente gestalten kann. Neu in der 2. Auflage (die 1. Auflage ist bei Redline mi erschienen): Firmenbeispiele aus der Praxis sowie eine ausfuhrliche Darstellung der Marketing-Instrumente fur Online-Shops.

On October 2, 1881, a small group of men met in thebasement of a church in New Haven, Connecticut.Gathered together by their priest, Father Michael J.McGivney, they formed a fraternal society called theKnights of Columbus in honor of the Catholic explorerwho had brought Christianity to the New World. Originallyconceived as a mutual aid society, the Knights of Columbuswas dedicated to helping Catholic families in need people in the community who, in many cases, wereexcluded from unions and other organizations that providedsocial services to so many others. The members alsovowed to be defenders of their nation and their faith.Well over a century later, the Knights of Columbus isgoing strong and, with over 1.8 million members, it hasextended its reach to embrace people around the world.Through fascinating text and photographs, The Knightsof Columbus: An Illustrated History tells the story of anorganization that, through war and peace, has remained the strong right arm of the Church, bringing help andhope to people everywhere."

Walmart provides a detailed assessment of the world's largest retailer that forever changed the face of retailing. The book examines Walmart's successes, failures, and whether it can stay ahead for the next 50 years. Despite being a source for best practice in procurement, logistics, systems and store format innovation, the retail giant is now facing several issues that affect its future development. Starting from its inception in rural Arkansas in 1962, this objective analysis of Walmart's history addresses the rapid change of retail, including the rise of e-commerce and multi-channel retailing; Walmart International and its 'everyday low prices' philosophy; the saturation of the superstore format, and much more. In a time of rapid change, will the world's largest retailer be able to reconfigure? Walmart provides the necessary insights for retailers, advertisers, other business professionals and students to understand how Walmart became a retail giant, the lessons that can be learned, and what is in store for the future.

A Mile of Make Believe examines the unique history of the Santa Claus parade in Canada. This volume focuses on the Eaton's sponsored parades that occurred in Toronto, Montreal and Winnipeg as well as the shorter-lived parades in Calgary and Edmonton. There is also a discussion of small town alternatives, organized by civic groups, service clubs, and chambers of commerce. By focusing on the pioneering effort of the Eaton's department store Steve Penfold argues that the parade ultimately represented a paradoxical form of cultural power: it allowed Eaton's to press its image onto public life while also reflecting the decline of the once powerful retailer. Penfold's analysis reveals the "corporate fantastic" - a visual and narrative mix of meticulous organization and whimsical style- and its influence on parade traditions. Steve Penfold's considerable analytical skills have produced a work that is simultaneously a cultural history, history of business and commentary on consumerism. Professional historians and the general public alike would be remiss if this wasn't on their holiday wish list.

If you lived at Downton Abbey, you shopped at Selfridge's.
Harry Gordon Selfridge was a charismatic American who, in twenty-five years working at Marshall Field's in Chicago, rose from lowly stockboy to a partner in the business which his visionary skills had helped to create. At the turn of the twentieth century he brought his own American dream to London's Oxford Street where, in 1909, with a massive burst of publicity, Harry opened Selfridge's, England's first truly modern built-for-purpose department store. Designed to promote shopping as a sensual and pleasurable experience, six acres of floor space offered what he called "everything that enters into the affairs of daily life," as well as thrilling new luxuries--from ice-cream soda to signature perfumes. This magical emporium also featured Otis elevators, a bank, a rooftop garden with an ice-skating rink, and a restaurant complete with orchestra--all catering to customers from Anna Pavlova to Noel Coward. The store was "a theatre, with the curtain going up at nine o'clock." Yet the real drama happened off the shop floor, where Mr. Selfridge navigated an extravagant world of mistresses, opulent mansions, racehorses, and an insatiable addiction to gambling. While his gloriously iconic store still stands, the man himself would ultimately come crashing down.
The true story that inspired the Masterpiece series on PBS - "Mr. Selfridge" is a co-production of ITV Studios and Masterpiece
"Enthralling . . . an] energetic and wonderfully detailed biography."--"London Evening Standard"
"Will change your view of shopping forever."--"Vogue" (U.K.)

From the 1930s through the 1970s, Chinese American owned supermarkets located outside of Chinatown, catering to a non-Chinese clientele, and featuring mainstream American foods and other products and services rose to prominence and phenomenal success in Northern California, only to decline as union regulations and competition from national chains made their operation unprofitable. Drawing on oral interviews, Alfred YeeOs study of this trajectory is an insiderOs view of a fascinating era in Asian American immigration and entrepreneurship.

Alfred Yee is a lecturer at California State University, Sacramento. Previously, he worked in the grocery business for over twenty years as both an employer and employee.

"The unlikely venue of the modern supermarket enables readers to catch glimpses of how Chinese Americans carved out an economic niche for themselves amidst overt and covert discrimination." "-The Journal of American History"

"Yee's accessible study provides rare insights into the business practices and relationships of Chinese-American enterprises, and their historical legacy. As someone who spent fifteen years in the industry, his passion about the subject, first-hand knowledge, and personal contacts made him uniquely qualified to write this study." "-Left History"

"Yee's ability to bring to the fore differing and often competing perspectives about the supermarket industry makes this work rich and engaging." "-Ameriasia Journal""

A BBC RADIO 4 BOOK OF THE WEEK 'Nuanced, human and engaging' Nikesh Shukla, Observer 'Full of life, characters, gossip and all the richness of the local community' Sir David Jason 'A delightful story of growing up "above the shop"' Nigel Slater, Observer 'Cleverly links her own memories of shop-bound life with the last 50 years of British history' Spectator 'I come from a hidden world: I am the daughter of shopkeepers. I've seen you on a Sunday morning, nipping out to get a pint of milk or to grab a newspaper. I came to know a lot about you; whether your politics leaned to the right or left, whether you were gay or straight, and whether you were plagued by cash-flow problems or had enough disposable income to indulge your penchant for Cadbury's Creme Eggs.' Babita Sharma was raised in a corner shop in Reading, and over the counter watched a changing world, from the clientele to the products to the politics of the day. Along with the skills to mop a floor perfectly and stack a shelf, she gained a unique insight into a shifting landscape - and an institution that, despite the creep of supermarkets, online shopping and delivery, has found a way to evolve and survive - and is now once again keeping us all going. From the general stores of the first half of the 20th century (one of which was run by the father of a certain Margaret Thatcher), to the reimagined corner shops run by immigrants from India, East Africa and Eastern Europe from the 60s to the noughties, the corner shop has shaped the way we shop, the way we eat, and the way we understand ourselves. WINNER OF THE BUSINESS BOOK AWARD FOR AN EXCEPTIONAL BOOK THAT PROMOTES DIVERSITY 'A triumph' Radio Times 'A compelling, full selection box of a story' Sanjeev Kohli 'One of the best books I've read on the immigrant experience in this country' Daily Mail 'I loved it cover to cover' Angela Clutton, author of The Vinegar Cupboard