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Books > Reference & Interdisciplinary > Library & information sciences > General

Quest For A Unified Theory (Hardcover): Wolfgang Hofkirchner Quest For A Unified Theory (Hardcover)
Wolfgang Hofkirchner
R4,498 Discovery Miles 44 980 Ships in 12 - 17 working days

An overview of the worldwide discussion of the information concept, this book presents thoughts of scholars from various disciplines including information and computer science, semiotics, system science, evolutionary theory, physics, biology, psychology, consciousness theory, sociology, and science and technology studies. The shortcomings of the old fashioned Shannon and Weaver's model of information are examined, providing insights into how research of evolutionary systems could lay the basis for a new theory of information that will bridge the gap between "hard" and "soft" sciences.

Educational Media and Technology Yearbook - Volume 38 (Hardcover, 2014): Michael Orey, Stephanie A. Jones, Robert Maribe Branch Educational Media and Technology Yearbook - Volume 38 (Hardcover, 2014)
Michael Orey, Stephanie A. Jones, Robert Maribe Branch
R3,468 Discovery Miles 34 680 Ships in 12 - 17 working days

The latest edition of the Educational Media and Technology Yearbook, from the Association for Education, Communication and Technology (AECT), notes the most current trends in the field of learning design and technology, taking into account the implications for both formal and informal learning. Pivotal research and discussion surrounding educational trends, leadership, organizations and programs have all been updated from volume 37. Chapters train their focus on graduate and professional goals, including an analysis of doctoral programs in educational technology and new collaborative learning platforms. Library science is a featured component of this analysis and Library Science programs are featured prominently in this analysis. This edition also features new content on mediagraphy.

Sport, Leisure and Tourism Information Sources - A guide for researchers (Paperback): Martin Scarrott Sport, Leisure and Tourism Information Sources - A guide for researchers (Paperback)
Martin Scarrott
R2,118 Discovery Miles 21 180 Ships in 12 - 17 working days

Sport, Leisure and Tourism is a practical guide to finding information, encouraging readers to make active use of libraries in their research. This book provides readers with an understanding of the major information search tools which are available. It is a starting point in the search for information which offers advice and indicates some of the major sources which are available. Sport, Leisure and Tourism Information Sources is aimed primarily at final year undergraduate and postgraduate students who are preparing a dissertation in the area of sport and leisure studies who need access to information sources. It is also ideal for academics for teaching purposes and practitioners in the sport and leisure industry needing to undertake research.

Knowledge and Special Libraries (Paperback): Suzanne Connolly, James Matarazzo Knowledge and Special Libraries (Paperback)
Suzanne Connolly, James Matarazzo
R1,389 Discovery Miles 13 890 Ships in 12 - 17 working days

Formerly, a library was viewed as a place for information storage and information was viewed as simply bits of data. Furthermore, many wielded information as a tool of power, in that those who had more information had more authority. It is becoming increasingly clear that shared collective knowledge of an organization is of far greater value than that of each individual's privately held data. In view of the librarian's changing profession, it has also become clear that they are now being charged with the mission to explore and implement new and innovative methods to encourage sharing and to better manage information.
The articles selected for this compendium are well thought-out and organized and are drawn from the fields of information and library science and business management. Since most special libraries are corporate libraries, the selections are taken from these different disciplines to provide perspectives from both a business standpoint and an information management one. The selections contain many different predictions about libraries and librarians of the future. They focus on new roles and highlight the importance of the profession. With the rapid growth of technology, end-users are being inundated with choices. They need expert advice from experienced practitioners. Currently, much of the literature focuses solely on the management of libraries as opposed to environment in which libraries operate. The purpose of this reader is to correct that.
James M. Matarazzo is Dean and Professor at the Simmons College Graduate School of Library and Information Science. Prior to joining the Simmons faculty, he was Assistant Science Librarian, and later, Government Documents Librarian and Head of Technical Reports at the Libraries of the Massachusetts Institute of Technology.
Jim's research interests focus on three general issues: the closing of corporate libraries, how management values these libraries, and excellence in corporate library operations. He holds a B.A. and M.A. degrees from Boston College, and an M.S. degree from Simmons College, and a Ph.D from the University of Pittsburgh.
Suzanne Connolly is a Manager with Ernst & Young's Center for Business Knowledge, a center devoted to the capture, synthesis and redeployment of knowledge resources. Her work focuses on creating business processes to support Ernst & Young's internal management infrastructure. Suzanne's research examines the changing role of the corporate library in American business and knowledge management within organizations. Prior to joining Ernst & Young, she worked for Fidelity Investments in Boston. Suzanne holds a B.A. in English from Boston College and an M.S. in Library and Information Science from Simmons College.

. The most up-to-date and most relevant articles on the subject drawn from the fields of: information, library science, business management
. Unique focus on the theme of knowledge and libraries' new role/ model within corporations
. Special libraries shown as a business asset

Only Connect - Shaping Networks and Knowledge for the New Millennium (Hardcover, Reprint 2012): Trevor Haywood Only Connect - Shaping Networks and Knowledge for the New Millennium (Hardcover, Reprint 2012)
Trevor Haywood
R3,304 Discovery Miles 33 040 Ships in 12 - 17 working days

In this book the author analyses the forces at work in the way we "connect" to share information and knowledge. The central theme of the book explores just how "transforming" information and communication technologies are in relation to the "defining moments" of our lives.

Chapters on telecommunication and the Internet explore the many changes these technologies are going through while chapters on the seminal moment, changing spaces and the connecting organization explore the human responses to these, including new constructions of speed, urgency and anxiety.

Coronavirus News, Markets and AI - The COVID-19 Diaries (Paperback): Pankaj Sharma Coronavirus News, Markets and AI - The COVID-19 Diaries (Paperback)
Pankaj Sharma
R1,326 Discovery Miles 13 260 Ships in 12 - 17 working days

This volume: * Uses the Coronavirus pandemic to explore the link between news sentiment and global financial markets * Shows how the COVID-19 crisis differs from the Global Financial Crisis of 2008 * Focuses on the Noise vs Signal in news sentiment * will be invaluable for business professionals, bankers, media professionals, and investment consultants.

Oclc 1967:1997 - Thirty Years of Furthering Access to the World's Information (Hardcover): K.Wayne Smith Oclc 1967:1997 - Thirty Years of Furthering Access to the World's Information (Hardcover)
K.Wayne Smith
R3,897 Discovery Miles 38 970 Ships in 12 - 17 working days

In OCLC 1967--1997: Thirty Years of Furthering Access to the World's Information, you'll see how libraries, librarians, and librarianship have changed dramatically since the late sixties, when OCLC was founded as a nonprofit, membership, computer library service and research organization. You'll also see how far information professionals have come in their common crusade to provide access to the ever-expanding body of information worldwide. OCLC 1967--1997 gives you both a look back and a look forward across thirty years of continuous technological change as OCLC grows from an Ohio network of 54 academic libraries to a global network of 26,000 libraries in 65 countries. Eighteen experienced authors give you a panoramic overview and specific insight into OCLC as both a membership organization and a provider of computer services. You'll see how libraries and librarians have an institutionalized voice for libraries in OCLC's strategic directions. And, you'll better understand how the shared commitment of OCLC members to the ideals of research, scholarship, and education has created a unique library resource--WorldCat--which has become the most consulted database in higher education. Specifically, you'll read about: the changing tasks of cataloging, from automatic processing of print materials to the new challenges of electronic metadata the revolution in reference services and resource sharing OCLC in Asia Pacific, Europe, and Latin America today's leading-edge electronic libraries--GALILEO and the CIC VEL research at OCLC the new electronic scholarshipOCLC 1967--1997 is for library professionals in libraries of all types. It is a definitive guidebook to today's OCLC and to all those who are helping their libraries and staffs deal with the challenges and opportunities of the Information Age.

The Intelligent Nation - How to Organise a Country (Paperback): John Beckford The Intelligent Nation - How to Organise a Country (Paperback)
John Beckford
R1,077 R681 Discovery Miles 6 810 Save R396 (37%) Ships in 9 - 15 working days

The Intelligent Nation proposes a systemic and radical transformation of the organisation, management, ownership and performance of the services of the state by capitalising on the potential offered by contemporary information capability and fulfilling the rights and obligations both to and of citizens. In this book, John Beckford shows how, by adopting the principles of an Intelligent Organisation, the state can thrive and meet the needs of its citizens. He proposes a complete rethink of the state as the enabler or provider of public services. In particular, he points to the failure of the public sector to significantly emulate the massive gains in productivity and customer focus experienced in both manufacturing and services (e.g. finance, retailing, insurance). Governance and all public services must be redesigned to align to the contemporary needs of the citizen and exploit the power of information to enable a transformation of their effectiveness, redefine efficiency and support human-based services in crucial areas. Each chapter provides the key learning points, a discussion of the problem in theory and practice, integrated case studies, and discussion points. Written in an accessible style, the book provides thought-provoking supplemental reading for masters and undergraduate students reading organisation theory, organisation development, political science, public administration, healthcare, information systems and business and management science.

Producing the Archival Body (Paperback): Jamie A Lee Producing the Archival Body (Paperback)
Jamie A Lee
R1,207 Discovery Miles 12 070 Ships in 12 - 17 working days

Producing the Archival Body draws on theoretical and practical research conducted within US and Canadian archives, along with critical and cultural theory, to examine the everyday lived experiences of archivists and records creators that are often overlooked during archival and media production. Expanding on the author's previous work, which engaged archival and queer theories to develop the Queer/ed Archival Methodology that intervenes in traditional archival practices, the book invites readers interested in humanistic inquiry to re-consider how archives are defined, understood, deployed, and accessed to produce subjects. Arguing that archives and bodies are mutually constitutive and developing a keen focus on the body and embodiment alongside archival theory, the author introduces new understandings of archival bodies. Contributing to recent disciplinary moves that offer a more transdisciplinary emphasis, Lee interrogates how power circulates and is deployed in archival contexts in order to build critical understandings of how deeply archives influence and shape the production of knowledges and human subjectivities. Producing the Archival Body will be essential reading for academics and students engaged in the study of archival studies, library and information science, gender and women's studies, anthropology, history, digital humanities, and media studies. It should also be of great interest to practitioners working in and with archives

Designing Library Space for Children (Hardcover): Ingrid Bon, Andrew Cranfield, Karen Latimer Designing Library Space for Children (Hardcover)
Ingrid Bon, Andrew Cranfield, Karen Latimer
R3,404 Discovery Miles 34 040 Ships in 12 - 17 working days

In recent years the library community has seen a renewed interest in library architecture and design. This is due to the change of focus from content and collection development to how libraries engage with their users in a digital age. This means that librarians, architects, politicians and patrons must develop new visions, concepts and ideas for the design and building of libraries. This book brings together a number of articles based on presentations from the IFLA World Congress 2009: historical view of the development of children's libraries over the last century, a look at how children use new media, libraries of the future, innovative design projects for children's libraries from around the world. current theme historical view and new projects

International Resource Book for Libraries Serving Disadvantaged Persons (Hardcover, Reprint 2013): Joanne Locke, Nancy M Panella International Resource Book for Libraries Serving Disadvantaged Persons (Hardcover, Reprint 2013)
Joanne Locke, Nancy M Panella; Contributions by Margaret Girolami
R3,277 Discovery Miles 32 770 Ships in 12 - 17 working days

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Minor Ballet Composers - Biographical Sketches of Sixty-Six Underappreciated Yet Significant Contributors to the Body of West... Minor Ballet Composers - Biographical Sketches of Sixty-Six Underappreciated Yet Significant Contributors to the Body of West (Hardcover)
William E. Studwell, Bruce R. Schueneman
R3,874 Discovery Miles 38 740 Ships in 12 - 17 working days

While most music lovers are familiar with the famous scores of Tchaikovsky, Delibes, and Stravinsky, many other lesser-known composers also wrote for the ballet. Several of these composers wrote almost exclusively for the ballet--and all enriched the world of dance. Minor Ballet Composers presents biographical sketches of 66 underappreciated ballet composers of the 19th and 20th centuries from around the world, along with selected stories from the ballets they helped create. While the composers'contributions to ballet music are emphasized, all aspects of their lives and works are touched upon. Plot summaries and excerpts from reviews of many of the ballets are also provided. Other topics of interest you'll find covered in Minor Ballet Composers include: Les Six: Darius Milhaud, Louis Durey, Georges Auric, Arthur Honegger, Francis Poulenc, and Germaine Tailleferre--and their relationship with Erik Satie and Jean Cocteau how politics, revolutions, and wars have affected composers and their works who studied with whom; who collaborated with whom schools, movements, and musical renaissance the importance of opera to ballet music the relationship between film scores and ballet music which books, plays, stories, and folk tales certain ballets are based upon where many of these ballets premieredMinor Ballet Composers emphasizes the importance of second-tier composers and their influence on the rich tradition of music written for the dance (though in some cases the music was appropriated for the ballet from other original designs). The gathering of these composers in a single volume in appreciation of their ballet music, with a glossary of choreographers and an index of ballet titles, makes this book a useful volume for ballet aficionados, music librarians, musicians, and others interested in dance and dance music.

Bibliotheca Heberiana Catalogue of the Library of the Late Richard Heber, Esq Removed From His House in Yorkstreet, Westminster... Bibliotheca Heberiana Catalogue of the Library of the Late Richard Heber, Esq Removed From His House in Yorkstreet, Westminster (Hardcover)
Anonymous
R899 Discovery Miles 8 990 Ships in 12 - 17 working days
Reference Services for Archives and Manuscripts (Hardcover): Laura B. Cohen Reference Services for Archives and Manuscripts (Hardcover)
Laura B. Cohen
R3,886 Discovery Miles 38 860 Ships in 12 - 17 working days

Like their librarian colleagues, reference archivists mediate between the user and the source material. However, given the nature of archival materials and of their holding repositories, unique issues arise. While such matters as provenance and original order and access and security continue to be vital underpinnings of their work, a myriad of other issues comes into play as reference archivists attempt to balance the competing demands of donors, researchers, the public, and the press. From the creation and dissemination of finding aids for electronic resources to the implementation of marketing strategies to increase support and strengthen service, Reference Services for Archives and Manuscripts shows you how to thrive in the changing world of archival reference. Intended to foster an appreciation of the issues both within and beyond the field of archives, Reference Services for Archives and Manuscripts reveals that today's archivist is straddling the world of the traditional with the world of the new. The book establishes its value as it guides you through new concerns such as how to: take advantage of technological developments in appraisal, accession, and preservation address copyright, privacy, and funding issues for electronic resources mount archival cataloging records on local and wide-area databases create a publicly available site on the Internet improve in-house access tools, professional abilities, and the caliber of public service address security issues and respond to theftReference Services for Archives and Manuscripts also helps you by preparing you for changes in the relationship between archivist and researcher that will inevitably occur with further changes in technology. Other vital issues discussed are improved access for unserved and underserved groups, a revision in ethical codes, and the ability of archivists to become more customer-centered.

Pioneers, Passionate Ladies, and Private Eyes - Dime Novels, Series Books, and Paperbacks (Hardcover): Larry E. Sullivan, Lydia... Pioneers, Passionate Ladies, and Private Eyes - Dime Novels, Series Books, and Paperbacks (Hardcover)
Larry E. Sullivan, Lydia C. Schurman
R3,900 Discovery Miles 39 000 Ships in 12 - 17 working days

Despite efforts of contemporary reformers to curb the availability of dime novels, series books, and paperbacks, Pioneers, Passionate Ladies, and Private Eyes reveals how many readers used them as means of resistance and how fictional characters became models for self-empowerment. These literary genres, whose value has long been underestimated, provide fascinating insight into the formation of American popular culture and identity. Through these mass-produced, widely read books, Deadwood Dick, Old Sleuth, and Jessie James became popular heroes that fed the public's imagination for the last western frontier, detective tales, and the myth of the outlaw. Women, particularly those who were poor and endured hard lives, used the literature as means of escape from the social, economic, and cultural suppression they experienced in the nineteenth century. In addition to the insight this book provides into texts such as "The Bride of the Tomb," the Nick Carter Series, and Edward Stratemeyer's rendition of the Lizzie Borden case, readers will find interesting information about: the roles of illustrations and covers in consumer culture Bowling Green's endeavor to digitize paperback and pulp magazine covers bibliographical problems in collecting and controlling series books the effects of mass market fiction on young girls Louisa May Alcott's pseudonym and authorship of three dime novels special collections competition among publishersA collection of work presented at a symposium held by the Library of Congress, Pioneers, Passionate Ladies, and Private Eyes makes an outstanding contribution to redefining the role of popular fiction in American life.

Interlibrary Loan/Document Delivery and Customer Satisfaction - Strategies for Redesigning Services (Hardcover): Pat L.... Interlibrary Loan/Document Delivery and Customer Satisfaction - Strategies for Redesigning Services (Hardcover)
Pat L. Weaver-Meyers, Wilbur A. Stolt, Yem S Fong
R3,894 Discovery Miles 38 940 Ships in 12 - 17 working days

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

Interlibrary Loan/Document Delivery and Customer Satisfaction - Strategies for Redesigning Services (Paperback): Pat L.... Interlibrary Loan/Document Delivery and Customer Satisfaction - Strategies for Redesigning Services (Paperback)
Pat L. Weaver-Meyers, Wilbur A. Stolt, Yem S Fong
R1,130 Discovery Miles 11 300 Ships in 12 - 17 working days

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems. Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies.Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional services Interlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries.The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

Collecting and Safeguarding the Oral Traditions - An International Conference. Khon Kaen, Thailand, 16-19 August 1999.... Collecting and Safeguarding the Oral Traditions - An International Conference. Khon Kaen, Thailand, 16-19 August 1999. Organized as a Satellite Meeting of the 65th IFLA General Conference held in Bangkok, Thailand, 1999 (Hardcover, Reprint 2012)
John McIlwaine, Jean I. Whiffin
R3,288 Discovery Miles 32 880 Ships in 12 - 17 working days

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Postcards in the Library - Invaluable Visual Resources (Hardcover): Norman D. Stevens Postcards in the Library - Invaluable Visual Resources (Hardcover)
Norman D. Stevens
R1,166 Discovery Miles 11 660 Ships in 12 - 17 working days

Postcards, individually and collectively, contain a great deal of information that can be of real value to students and researchers. Postcards in the Library gives compelling reasons why libraries should take a far more active and serious interest in establishing and maintaining postcard collections and in encouraging the use of these collections. It explains the nature and accessibility of existing postcard collections; techniques for acquiring, arranging, preserving, and handling collections; and ways to make researchers and patrons aware of these collections.Postcards in the Library asserts that, in most cases, existing postcard collections are a vastly underutilized scholarly resource. Editor Norman D. Stevens urges librarians to help change this since postcards, as items for mass consumption and often with no apparent conscious literary or social purpose, are a true reflection of the society in which they were produced. Stevens claims that messages written on postcards may also reveal a great deal about individual and/or societal attitudes and ideas.Chapters in Postcards in the Library are written by librarians who manage postcard collections, postcard collectors, and researchers. Some of the authors have undertaken major research projects that demonstrate the ways in which postcards can be used in research, and that have begun to establish a standard methodology for the analysis of postcards. They write about: major postcard collections, including the Institute of Deltiology and the Curt Teich Postcard Archives the use of postcards for scholarly research postcard conservation and preservation, arrangement and organization, and importance and value Postcards in the Library describes the postcard collections in a variety of libraries of different kinds and sizes and indicates very real ways in which the effective use of postcard collections can result in and contribute to substantive, scholarly publications. It also offers advice and suggestions on the myriad issues that libraries face in handling these ephemeral fragments of popular culture.Special collections librarians, postcard collectors, postcard dealers, and historical societies will find the information in Postcards in the Library refreshing and practical. Libraries with established postcard collections or those thinking about developing postcard collections will use it as a valuable planning tool and start-to-finish guide.

Library Users and Reference Services (Hardcover): Linda S. Katz Library Users and Reference Services (Hardcover)
Linda S. Katz
R2,706 R1,183 Discovery Miles 11 830 Save R1,523 (56%) Ships in 12 - 17 working days

This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences.Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book's final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.

Bibliotheca Americana, 1886. Catalogue of a Valuable Collection of Books and Pamphlets Relating to America. With a Descriptive... Bibliotheca Americana, 1886. Catalogue of a Valuable Collection of Books and Pamphlets Relating to America. With a Descriptive List of Robert Clarke [and] Co.'s Historical Publications (Hardcover)
Firm Booksellers Clarke
R867 Discovery Miles 8 670 Ships in 12 - 17 working days
Libraries In A World Of Cultural Change (Paperback): Liz Greenhalgh, Ken Worpole Libraries In A World Of Cultural Change (Paperback)
Liz Greenhalgh, Ken Worpole; Contributions by Charles Landry
R808 Discovery Miles 8 080 Ships in 12 - 17 working days

A study of libraries and the role they play in both inner city areas and dispersed rural communities. It examines the library as a cultural institution, considering its spatial and symbolic presence and exploring its public service remit. The book is intended for undergraduates and postgraduates on library and information science courses and as supplementary reading for cultural and communications studies, tourism and recreation, human geography and sociology - as well as for public and academic librarians.

Professional training of archivists (Hardcover, Reprint 2017): International Council on Archives Professional training of archivists (Hardcover, Reprint 2017)
International Council on Archives
R3,319 Discovery Miles 33 190 Ships in 12 - 17 working days

At head of title: International Council on Archives.

Information Brokers - Case Studies of Successful Ventures (Hardcover): Alice J. H. Johnson Information Brokers - Case Studies of Successful Ventures (Hardcover)
Alice J. H. Johnson
R2,415 Discovery Miles 24 150 Ships in 12 - 17 working days

The perfect guide to jumpstart an information brokerage firm Here is an instructive guide for any librarian planning to start an information brokerage, whether as an entrepreneur or as a member of a document delivery group in a library. The methods used by successful firms and librarians are gathered together in this helpful book. Information Brokers: Case Studies of Successful Ventures identifies specific skills and relevant characteristics required to establish a successful information brokerage firm, and provides a descriptive model to assist you in running an information brokerage firm as a viable business venture.This guide is full of information gleaned from questionnaires sent to successful information brokerages throughout the United States and from in-depth interviews conducted with the principals of six of these firms. During the interviews, these individuals were questioned about many relevant issues of the field including: establishment of the business company history what specifically made each business a success general concepts concerning information brokering pertinent literature that helped them, and can help youLibrarians looking for a career change or who find their jobs in jeopardy as a result of budget cuts may want to look into the field of information brokerage. With Information Brokers: Case Studies of Successful Ventures, you can discover if the information brokerage field is for you

Guide to Publishing Opportunities for Librarians (Hardcover): Carol F Schroeder, Gloria G Roberson, Peter Gellatly Guide to Publishing Opportunities for Librarians (Hardcover)
Carol F Schroeder, Gloria G Roberson, Peter Gellatly
R3,607 Discovery Miles 36 070 Ships in 12 - 17 working days

This helpful guidebook makes it easy for librarians to select the most appropriate periodical or serial for their proposed articles. A subject index with cross references ensures quick access to the alphabetically listed titles. The Guide to Publishing Opportunities for Librarians provides the following comprehensive information for each publication listed: bibliographic entry name and address of editor to whom manuscripts should besubmitted names of indexing and abstracting services which include the publication editorial aim/policy scope and content intended audience manuscript style requirements acceptance rate review procedures for submitted articles Both novice and experienced authors will be able to quickly select the most appropriate periodical or serial for proposed articles from a wide variety of publications. In addition to the more familiar organs of national library associations, societies, and library schools, the guide also includes regional publications, newsletters, bulletins, scholarly journals, interdisciplinary and general periodicals, subject-specific publications, and electronic journals. Public, academic, special, and school librarians, as well as other information specialists seeking to publish in the library science field, will find the Guide to Publishing Opportunities for Librarians a valuable tool for promoting professional development.

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