Learn how to stay ahead of the game when budgets and staff are cutMedical Library Downsizing: Administrative, Professional, and Personal Strategies for Coping with Change explores corporate downsizing and other company-wide events as they relate to medical librarians in their organization. This training manual is designed to help librarians prepare for a new era where shrinking budgets, inflated journal costs, and the increasing demand for new and expensive services now put salaries and jobs at risk. While focused on health care issues, this book will appeal to a general library audience and can be used in a graduate course in library administration, corporate librarianship, or hospital librarianship.Medical Library Downsizing investigates the BCEs (Bad Corporate Events) that can negatively affect a librarian, including: an across-the-board budget cut a downsizing a restructuring (also called a re-organization or re-engineering) a buyout a merger a consolidation With Medical Library Downsizing, you will learn how to prepare for the possibility of a BCE, what signs to look for that a BCE is about to take place, and how to weather the storm. The book provides the typical patterns for a downsizing, budget cut, merger, or pension buyout--teaching you step-by-step to make the most out of each possible scenario. This unique guide uses sardonic wit and entertaining examples to bring home each lesson, making Medical Library Downsizing a vital asset to librarians in any field.Medical Library Downsizing will help you deal with: consultants who recommend downsizing and outsourcing staff communications
planning your survival--and your escape route presentations to help you keep your jobimplementing change re-training staff and more

Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn Westproprietor of librarian.net and the hippest ex-librarian on the Web according to Wired magazinethe book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves (R) and Google Answers to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiencesgood and badin starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book's contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that it's all available online, cultural and/or language barriers to text-based reference services, and patrons' experiences with reference tools, from a librarian's perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan's Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey's virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Connect patrons with the information they seek with these promising electronic tools! Improved Access to Information: Portals, Content Selection, and Digital Information focuses on how you can improve access to information using electronic reference resources. This book features nine of America's leading library administrators who give their perspectives, observations, and stipulations on how to meet the research needs of patrons in a digital age. This timely resource is relevant to senior library administrators in the process of developing electronic tools and services. Improved Access to Information addresses the current library issue of how to utilize scarce resources to provide an ever-increasing amount of electronic information to an ever-expanding user base. The use of portals and their advantages are discussed in detail and from the different perspectives of information providers and users. Several authors offer instructive graphs, tables, and other illustrations to emphasize their findings. In Improved Access to Information, you'll learn more about: the variety of groups that libraries serve cooperative collection development the balance of print and electronic resources the evolvement of collection development in libraries to the concept of knowledge development the implementation of portals in research libraries the factors influencing the selection of electronic resources digitizing unique collections for preservation and improved access The product of the 2003 University of Oklahoma Libraries annual conference, Improved Access to Information offers library administrators new approaches for overcoming the proliferation of electronic information and making it readily available to users. This book will help you provide essential research services to your users and secure your patron base.

Connect patrons with the information they seek with these promising electronic tools! Improved Access to Information: Portals, Content Selection, and Digital Information focuses on how you can improve access to information using electronic reference resources. This book features nine of America's leading library administrators who give their perspectives, observations, and stipulations on how to meet the research needs of patrons in a digital age. This timely resource is relevant to senior library administrators in the process of developing electronic tools and services. Improved Access to Information addresses the current library issue of how to utilize scarce resources to provide an ever-increasing amount of electronic information to an ever-expanding user base. The use of portals and their advantages are discussed in detail and from the different perspectives of information providers and users. Several authors offer instructive graphs, tables, and other illustrations to emphasize their findings. In Improved Access to Information, you'll learn more about: the variety of groups that libraries serve cooperative collection development the balance of print and electronic resources the evolvement of collection development in libraries to the concept of knowledge development the implementation of portals in research libraries the factors influencing the selection of electronic resources digitizing unique collections for preservation and improved access The product of the 2003 University of Oklahoma Libraries annual conference, Improved Access to Information offers library administrators new approaches for overcoming the proliferation of electronic information and making it readily available to users. This book will help you provide essential research services to your users and secure your patron base.

Develop a library staff training program that really works! To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator's perspective. Bruce E. Massis, author of The Practical Library Manager (Haworth), addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff. The book focuses on the integration of staff training as a blended activity instead of an intervention, quelling the notion of training as an add-on to existing staff duties. The current information-rich environment provides your patrons with an abundance of resources to choose from for their research needs. But they can't do it alone-they need direction from a knowledgeable librarian who can recognize the pedigree, currency, and validity of licensed resources, particularly those available through electronic means. The Practical Library Trainer uses the goal of long-range customer service as a starting point, emphasizing the return on investment possibilities from blended training methods as a key to meeting your patrons' high expectations of service. The book also provides examples from outside the library community to demonstrate the importance of training on a non-library setting and looks at future training issues. The Practical Library Trainer examines: types of staff training (formal, informal, employer-provided, qualifying, skill improvement) strategies for recruiting and retaining a staff blended learning e-training in-house training how to use professional conferences as continuing education opportunities how to evaluate your training program a sample of an anywhere, anytime education and training program and much more! The Practical Library Trainer is an important resource for making sure your patrons get the most from your libraryand your staff.

Increase your knowledge of the digital technology that is essential for art librarianship today! Digital Images and Art Libraries in the Twenty-First Century is your key to cutting-edge discourse on digital image databases and art libraries. Just as early photographers tried to capture the world to make it accessible, now information professionals in art libraries and art museums are creating and sharing digital collections to make them broadly accessible. This collection shares the experience and insight of art information managers who have taken advantage of digital technology to expand the coverage and scope of image collections and improve access to previously difficult-to-locate information. In Digital Images and Art Libraries in the Twenty-First Century you will learn step-by-step what goes into the planning and creation of these digital global museums and what advances are still being made in this rapidly evolving discipline. The pros and cons of these ventures are thoroughly examined, as experts take you through the theoretical and practical issues they have faced along the way. Digital Images and Art Libraries in the Twenty-First Century will help you gain a better understanding of: image censorship Web filters user expectations the comparative impact on the viewer of surrogate images versus artifacts databases as an in-class teaching and learning tool You can also read in-depth about the existing digital image collections ArtSTOR and OhioLINK Digital Media Center (DMC) as well as the specific art library materials being considered for these collections. Find out what it takes to catalogue these materials and how the proliferation of digital images is changing the profession of art librarianship. Digital Images and Art Libraries in the Twenty-First Century is a thorough and highly specialized book suitable for expert librarians and visual resource curators, but its straightforward style also makes it suitable for beginners and students interested in library and information science programs.

Critically acclaimed since its inception, "Advances in Librarianship" continues to be the essential reference source for developments in the field of libraries and library science. Articles published in the serial have won national prizes, such as the Blackwell North America Scholarship Award for the outstanding 1994 monograph, article, or original paper in the field of acquisitions, collection, development, and related areas of resource development. All areas of public, college, university, primary and secondary schools, and special libraries are given up-to-date, critical analysis by experts engaged in the practice of librarianship, in teaching, and in research.

Get the tools you need to build a collection development policy that will help your library run efficientlytoday and in the future! Considering the amount and variety of topics being published, effectively organizing and guiding a library in today's accelerated world is no easy task. Collection Development Policies: New Directions for Changing Collections is the contemporary librarians guide to building or revising a first-rate collection development policy. In this up-to-date book, experts in the field take you step-by-step through the publishing process from writing an initial draft to applying the official copy. Find out what did and did not work in their own practices and get the tools you'll need to tackle any obstacles you may encounter. Collection Development Policies: New Directions for Changing Collection covers a variety of topicsincluding pricing policies and remote storage facilitieswithout leaving out the traditional concerns of space and funding. This valuable book also addresses the needs of specialized collections with information on acquisition policies for contemporary subjects collections and building subject specific policy statements. Experienced professionals examine the stability of the electronic resources market and explain how the impact of technical services is redefining the access, collection, and cataloging of libraries. Collection Development Policies also provides examples of collection policies currently in use. Read about: the subject specific policy statements of Schreyer Business Library and the women's studies collection at Pennsylvania State University Berkeley's Collection Development Policy (CDPS) and the factors hindering its revision the creation and revision of St. John's University's collection development policy Simmons College's Graduate School of Library and Information Science's term project and syllabusand how it can be applied to functioning libraries the Association of Research Libraries' Web pagesand how they have been influenced by the electronic management revolution Collection Development Policies: New Directions for Changing Collection is a valuable resource for anyone selecting and acquiring library materials, maintaining a library collection, or building a collection development policy. The information in this book will help you organize your library collection in a manner that will be beneficial not only to you, but to your clients as well.

Get the tools you need to build a collection development policy that will help your library run efficientlytoday and in the future! Considering the amount and variety of topics being published, effectively organizing and guiding a library in today's accelerated world is no easy task. Collection Development Policies: New Directions for Changing Collections is the contemporary librarians guide to building or revising a first-rate collection development policy. In this up-to-date book, experts in the field take you step-by-step through the publishing process from writing an initial draft to applying the official copy. Find out what did and did not work in their own practices and get the tools you'll need to tackle any obstacles you may encounter. Collection Development Policies: New Directions for Changing Collection covers a variety of topicsincluding pricing policies and remote storage facilitieswithout leaving out the traditional concerns of space and funding. This valuable book also addresses the needs of specialized collections with information on acquisition policies for contemporary subjects collections and building subject specific policy statements. Experienced professionals examine the stability of the electronic resources market and explain how the impact of technical services is redefining the access, collection, and cataloging of libraries. Collection Development Policies also provides examples of collection policies currently in use. Read about: the subject specific policy statements of Schreyer Business Library and the women's studies collection at Pennsylvania State University Berkeley's Collection Development Policy (CDPS) and the factors hindering its revision the creation and revision of St. John's University's collection development policy Simmons College's Graduate School of Library and Information Science's term project and syllabusand how it can be applied to functioning libraries the Association of Research Libraries' Web pagesand how they have been influenced by the electronic management revolution Collection Development Policies: New Directions for Changing Collection is a valuable resource for anyone selecting and acquiring library materials, maintaining a library collection, or building a collection development policy. The information in this book will help you organize your library collection in a manner that will be beneficial not only to you, but to your clients as well.

In today's economic climate, many libraries are work cooperatively and sharing facilities, staffs, and resources. This book gives you practical examples of how to make joint use a POSITIVE reality! The first book of its kind, Joint-Use Libraries presents nine examples of situations in which libraries of different types share a building. In some cases one library takes the lead and staffs the operation. In other cases, two or more staffs inhabit the same building and divide the work. This essential book illustrates the variety of ways that public libraries, community college libraries, and college/university libraries have found to stretch their resources and better serve their users. This book explores team-based strategies for joint-use libraries and shows how various libraries have addressed questions such as, Which library's online catalog will be used? How will costs for maintenance and utilities be shared? and Will there be one integrated staff, or separate staffs inhabiting the same building? The libraries described range from a very small library shared by Front Range Community College and the City of Fort Collins, Colorado, to a mammoth new joint library now being built in San Jose, California. In Joint-Use Libraries, you'll encounter fascinating case studies of successful joint use that examine: school libraries that double as public library facilities a county-wide public library system in South Florida that has created partnerships with university, community college, public, and private school libraries a joint library located on a Florida community college campus but also serving a major university another joint library on a Washington state campus that is shared by both a university and a community collegewith the university acting as primary provider of library services by contract with the community college a three-way library in which a community college, a university, and a public library provide their own staffing, collections, and other resources to offer services in a small community where none of them alone could afford a first-rate facility a complex situation in which St. Petersburg College and the City of Seminole, Florida are building a joint-use facility which will serve not only the city and the college, but will also serve the students of 14 other institutions of higher education a joint-use library where one institution is clearly the senior partner, but a largely new, integrated staff has been hired to minimize resistance to the new joint mission and to serve all users equally and more!

Combine marketing and strategic planning techniques to make your library more successful!
With cutting-edge research studies as well as theoretical chapters that have not been seen before in the marketing literature for LIS, this book examines the current and quite limited state of marketing by LIS practitioners and institutions. It provides you with examples of how marketing can be made more widely applicable within LIS and illustrates some of the usefulness of marketing in special LIS settings and contexts. The book explains how and why managers should combine marketing strategy with strategic planning and demonstrates the means by which LIS could move toward a more full-fledged use of marketing--relationship marketing and social marketing in particular.
In order to be a more effective tool, Strategic Marketing in Library and Information Science is divided into two sections: "The Basis and Context for Marketing" (theoretical information) and "The Application of Marketing" (practical applications that you can put to use in your institution). Chapters cover: existing literature on marketing in LIS--what it has to offer and what it lacks strategic planning that must take place before marketing money is spent the branding process and how it can be helpful in LIS marketing a marketing method for bridging the gap between staffing needs and the current shortage of librarians a way to use relationship marketing techniques to respond to the challenge of marketing electronic resources marketing applications relevant to theological libraries the effective use of social marketing at the Austin History Center--a fascinating case study! a fresh marketing approach to bridging gaps betweencultural history and education the importance of marketing for public libraries

Combine marketing and strategic planning techniques to make your library more successful!
With cutting-edge research studies as well as theoretical chapters that have not been seen before in the marketing literature for LIS, this book examines the current and quite limited state of marketing by LIS practitioners and institutions. It provides you with examples of how marketing can be made more widely applicable within LIS and illustrates some of the usefulness of marketing in special LIS settings and contexts. The book explains how and why managers should combine marketing strategy with strategic planning and demonstrates the means by which LIS could move toward a more full-fledged use of marketing--relationship marketing and social marketing in particular.
In order to be a more effective tool, Strategic Marketing in Library and Information Science is divided into two sections: "The Basis and Context for Marketing" (theoretical information) and "The Application of Marketing" (practical applications that you can put to use in your institution). Chapters cover: existing literature on marketing in LIS--what it has to offer and what it lacks strategic planning that must take place before marketing money is spent the branding process and how it can be helpful in LIS marketing a marketing method for bridging the gap between staffing needs and the current shortage of librarians a way to use relationship marketing techniques to respond to the challenge of marketing electronic resources marketing applications relevant to theological libraries the effective use of social marketing at the Austin History Center--a fascinating case study! a fresh marketing approach to bridging gaps betweencultural history and education the importance of marketing for public libraries

Get a unique insight into the image problems librarians face!
The Image and Role of the Librarian addresses all aspects of professional identity for librarians, including professional roles, cultural images, popular perceptions, and future trends. The book examines historical representations, stereotypes, and popular culture icons and the role each plays in the relationship between librarian and patron. The book also looks at the profound impact the Internet has had on the services librarians provide and how electronic resources have transformed the roles and responsibilities of librarians.
From the Editors: "There seems to be no profession as preoccupied with self-examination as that of librarianship. While some of it may stem from an identity crisis, the refrain heard over and over is startlingly similar to Rodney Dangerfield's 'I don't get no respect.' This seems to be true of all types of librarians--from public librarians who (often rightly) complain of being treated like servants by the patrons they serve, to the academic librarians who are always trying to establish their 'faculty-ness' to the teaching professors."
Topics addressed in The Image and Role of the Librarian include: public, student, and faculty perceptions of librarians cinematic portrayals of librarians images of librarians in comic books librarians in children's literature male librarian stereotypes "know-it-all" librarians changing roles for specialty librarians Generation X and the future of librarianship and much more! A unique examination of professional roles and responsibilities, patron expectations and perceptions, The Image and Role of the Librarian brings clarity and recognition to theservices and functions librarians provide in their day-to-day work.

Examine the effects electronic resources have on your library! Electronic Resources and Collection Development examines how the transition to electronic resources in academic libraries has impacted traditional collection development policies and practices. Nine acclaimed librarians present their perspectives on the growing trend toward digital materials acquisition that is tipping the scales in favor of access in the ownership vs. access debate. The book provides insights on the use of electronic resources in major research libraries from data collection by JSTOR, a leading provider of digital resources to academic libraries. A rich and diverse collection of theory, opinion, and observation, Electronic Resources and Collection Development offers a unique understanding of how libraries are meeting the challenge of reshaping their collection development programs with electronic resourcesa process that is quickly gaining momentum. Contributors are divided in their beliefs on whether a balance is still possible between print materials and electronic resources in academic libraries. Among the topics they discuss: the growing demand for e-books the increase in the use of distance education digitalizing special collections building localized collections use patterns of electronic journals and much more! Electronic Resources and Collection Development is an essential resource for library deans, directors, and collection development librarians as they assess the levels of change in their libraries.

Examine domain-specific research about works and the problems inherent in their storage and retrieval! This book addresses the issue of focusing on known-item identification and retrieval vs. collocation and retrieval of works in the construction of catalogs. Works as Entities for Information Retrieval reports significant research on the role of works as key entities for information retrieval, focusing on the importance of works in information-need and the importance of recognizing and using the work entity in the construction of bibliographic databases, Internet search engines, etc. This single source brings together librarians and scholars from around the world-the United States, Denmark, Canada, Australia, and India-to examine the most recent research on works and on systems to facilitate their retrieval. They share their expertise on essential aspects of works cataloging, including: record clustering for works of fiction ways to define and categorize video works conceptualizing the bibliographic record as text the semiotics of scientific works performed works and AACR2R ways to catalog scientific models cataloging digitized rare books and electronic texts cataloging cartographic materials as works-with three fascinating case studies and more! Works as Entities for Information Retrieval will bring you up to date on essential aspects of works-related cataloging, including analyzing networks of related works; canonicity and the rate of evolution of works; epistemology and taxonomy; user-stipulated interaction with catalog displays of works; searcher-defined attributes of bibliographic works; works in relation to digital resources; and domain-specific analyses of video, scientific, cartographic, performance, theological, and digital works. Make it a part of your professional collection today!

Examine domain-specific research about works and the problems inherent in their storage and retrieval! This book addresses the issue of focusing on known-item identification and retrieval vs. collocation and retrieval of works in the construction of catalogs. Works as Entities for Information Retrieval reports significant research on the role of works as key entities for information retrieval, focusing on the importance of works in information-need and the importance of recognizing and using the work entity in the construction of bibliographic databases, Internet search engines, etc. This single source brings together librarians and scholars from around the world-the United States, Denmark, Canada, Australia, and India-to examine the most recent research on works and on systems to facilitate their retrieval. They share their expertise on essential aspects of works cataloging, including: record clustering for works of fiction ways to define and categorize video works conceptualizing the bibliographic record as text the semiotics of scientific works performed works and AACR2R ways to catalog scientific models cataloging digitized rare books and electronic texts cataloging cartographic materials as works-with three fascinating case studies and more! Works as Entities for Information Retrieval will bring you up to date on essential aspects of works-related cataloging, including analyzing networks of related works; canonicity and the rate of evolution of works; epistemology and taxonomy; user-stipulated interaction with catalog displays of works; searcher-defined attributes of bibliographic works; works in relation to digital resources; and domain-specific analyses of video, scientific, cartographic, performance, theological, and digital works. Make it a part of your professional collection today!

Critically acclaimed since its inception, "Advances in Librarianship" continues to be the essential reference source for developments in the field of libraries and library science. Articles published in the serial have won national prizes, such as the Blackwell North America Scholarship Award for the outstanding 1994 monograph, article, or original paper in the field of acquisitions, collection, development, and related areas of resource development. All areas of public, college, university, primary and secondary schools, and special libraries are given up-to-date, critical analysis by experts engaged in the practice of librarianship, in teaching, and in research.

Learn how libraries have risen to the challenges created by the fall of Communism and the rise of information technology
"How do librarians and researchers face war, social upheaval, and other challenges after the fall of Communism and the rise of digital technology?" Libraries in Open Societies offers fascinating answers to this and many other questions while providing an overview of this rapidly changing arena. An international panel of authors who know the specialized concerns of libraries in Eastern Europe and the former USSR addresses topics that include the difficulty of preserving and acquiring materials, the importance of international cooperation, and the benefits and pitfalls of electronic media.
This book also discusses the rise of the Internet in Russia, the movement of international bibliographies onto the Web, and other features of the digital revolution. Libraries in Open Societies, itself an example of the value of international cooperation in the modern world, will be an important addition to your bookshelves Other absorbing topics in Libraries in Open Societies include: reconstruction of libraries in Bosnia the role of the Polish emigre press in Great Britain guidelines for developing Slavic literature collections the creation and restoration of digital archives throughout the region electronic information delivery in the United States and abroad journals in Slavic and East European librarianship Baltic collections in North America and Western Europe the role digital technologies have played in restoring Bosnian printed heritage materials lost during the 1992 1995 war

A comprehensive perspective on multiculturalism in libraries Diversity Now: People, Collections, and Services in Academic Libraries delivers a comprehensive look at diversity issues for librarians. It examines partnerships between academic research libraries and campus agencies and provides effective retention strategies for diverse employees. It also shows how librarians can lobby for domestic partner benefits for university employees who are unmarried same- and opposite-sex couples. Diversity Now: People, Collections, and Services in Academic Libraries provides a unique research perspective on assessment and diversity integration in the academic libraries and highlights effective working strategies for a multicultural library environment, examining: partnerships between academic research libraries and campus agencies which work directly with students assessment and diversity integration in the academic library workplace and six critical challenges for working well in a multicultural environment communication and teaching incorporating service learning experiences in the library and information science curriculum model retention programs for junior faculty of color

Safely guide your library into the new millennium!Like so much else in the information professions, leadership styles are being forced to change to meet the demands of technological innovation. Leadership in the Library and Information Science Professions is among the first books to focus on this increasingly important job qualification. It offers practical advice for developing strong, flexible, and creative leadership skills in yourself and your staff.This fascinating volume stresses the leadership needed to manage change. The essential skills taught here will help you update library services at a reasonable pace while preserving valuable low-tech alternatives. As one chapter recommends, "Every librarian at every level should have ready an answer-multiple answers-to the ubiquitous questions: Why do we still need libraries when everything is on the Web? How can you justify an expanding budget in the Internet Age?"Leadership in the Library and Information Science Professions offers fresh ideas for developing and using leadership skills, including: recruiting tips for identifying potential leaders staff training and development restructuring the organization to encourage full staff participation budget strategies for successful leaders issues of gender and ethnic diversity evaluating and assessing leadershipLeadership in the Library and Information Science Professions is an essential resource for library administrators and staff. By developing your leadership skills and those of your staff, you can confidently face the hectic pace of change in the information sciences.