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Books > Reference & Interdisciplinary > Communication studies > General

Journalism and Ethics - Breakthroughs in Research and Practice, VOL 1 (Hardcover): Information Reso Management Association Journalism and Ethics - Breakthroughs in Research and Practice, VOL 1 (Hardcover)
Information Reso Management Association
R9,870 Discovery Miles 98 700 Ships in 10 - 15 working days
Privacy Online - Perspectives on Privacy and Self-Disclosure in the Social Web (Hardcover, 2011 ed.): Sabine Trepte, Leonard... Privacy Online - Perspectives on Privacy and Self-Disclosure in the Social Web (Hardcover, 2011 ed.)
Sabine Trepte, Leonard Reinecke
R1,588 Discovery Miles 15 880 Ships in 10 - 15 working days

Communications and personal information that are posted online are usually accessible to a vast number of people. Yet when personal data exist online, they may be searched, reproduced and mined by advertisers, merchants, service providers or even stalkers. Many users know what may happen to their information, while at the same time they act as though their data are private or intimate. They expect their privacy will not be infringed while they willingly share personal information with the world via social network sites, blogs, and in online communities.

The chapters collected by Trepte and Reinecke address questions arising from this disparity that has often been referred to as the privacy paradox. Works by renowned researchers from various disciplines including psychology, communication, sociology, and information science, offer new theoretical models on the functioning of online intimacy and public accessibility, and propose novel ideas on the how and why of online privacy.

The contributing authors offer intriguing solutions for some of the most pressing issues and problems in the field of online privacy. They investigate how users abandon privacy to enhance social capital and to generate different kinds of benefits. They argue that trust and authenticity characterize the uses of social network sites. They explore how privacy needs affect users' virtual identities. Ethical issues of privacy online are discussed as well as its gratifications and users' concerns. The contributors of this volume focus on the privacy needs and behaviors of a variety of different groups of social media users such as young adults, older users, and genders. They also examine privacy in the context of particular online services such as social network sites, mobile internet access, online journalism, blogs, and micro-blogs.

In sum, this book offers researchers and students working on issues related to internet communication not only a thorough and up-to-date treatment of online privacy and the social web. It also presents a glimpse of the future by exploring emergent issues concerning new technological applications and by suggesting theory-based research agendas that can guide inquiry beyond the current forms of social technologies.

Talk and Social Organisation (Paperback): Graham Button, J. Lee Talk and Social Organisation (Paperback)
Graham Button, J. Lee
R743 Discovery Miles 7 430 Ships in 12 - 17 working days

This volume contains a collection of original studies in conversation analysis (C.A.) arranged and presented both to introduce the discipline to the newcomer and to reveal some of the expanding range of discoveries which conversation analysts are making in the course of their distinctive enquiries into the order and organisation of natural language. Though sociological in its orientation. C.A. and the papers here represented are of direct methodological and substantive interest to linguists, philosophers, discourse and speech analysts and social anthropologists. Indeed the strict adherence to the methodological principle that analysis can and must be shown to be grounded in data represents a challenge to all those disciplines which set out to use their materials as mere hand-maidens to support preconstructed models, theories and hypotheses. In this series of papers which includes previously unpublished works of the late Harvey Sacks and the last completed joint researches of Sacks, Jefferson and Schegloff ordinary talk is shown as consisting of a variety of previously unnoticed socially organised practices which conversationalists engage in to generate the organisation which talk has. The methods and the analytic mentality of conversation analysts are, and are here shown to be, designed to make conversationalist's methods, structure and modes of orientation available for empirical study. The search for order and organisation reveals it everywhere. Laughter is shown to be concertedly organised and negotiated in the finest detail. The machinery of delicate repair systems is revealed. Conversational completions are shown to be the product of elaborate negotiating machineries. Conversationalists are revealed as subtly orienting-to and invoking the visual contexts of their interaction within the framework of the turn-taking organisation of conversation. This volume also contains examples of conversation analytic work into the talk produced in organisational settings such as courts and Doctor/Patient interviews. Such analyses reveal the contribution that the discipline might make towards the exploration of the kind of social phenomena traditionally researched by sociologists, social psychologists and social anthropologists.

Highly Sensitive Empaths Mastery - A Definitive Guide on How to Recognize and Eliminate Personality Disorders, Toxic... Highly Sensitive Empaths Mastery - A Definitive Guide on How to Recognize and Eliminate Personality Disorders, Toxic Relationships, and Energy Vampires (Hardcover)
Melissa Carrol
R775 R676 Discovery Miles 6 760 Save R99 (13%) Ships in 10 - 15 working days
Technology and (Dis)Empowerment - A Call to Technologists (Hardcover): Aaditeshwar Seth Technology and (Dis)Empowerment - A Call to Technologists (Hardcover)
Aaditeshwar Seth
R2,914 Discovery Miles 29 140 Ships in 12 - 17 working days

The complex relationship between technology and social outcomes is well known and has recently seen significant attention due to the deepening of technology use in many domains. This includes issues such as the reproduction of inequality due to the digital divide, threats to democracy due to misinformation propagated through social networking platforms, algorithmic biases that can perpetuate structural injustices, hardships caused to citizens due to misplaced assumptions about the gains expected from the use of information technology in government processes, and simplistic beliefs that technology can easily lead to social development. This timely work draws attention to the varying factors by which technology often leads to disempowerment effects. Featuring a Foreword by Tim Unwin, UNESCO Chair in ICT4D, Seth makes a call to technologists to burst the technology optimism bubble, build an ethos for taking greater responsibility in their work, collectivize to similarly shape the internal governance of their organizations, and engage with the rest of society to strengthen democracy and build an acceptance that the primary goal of technology projects should be to bring equality by overturning unjust societal structures.

All About Language - A Guide (Hardcover): Barry J Blake All About Language - A Guide (Hardcover)
Barry J Blake
R5,724 Discovery Miles 57 240 Ships in 12 - 17 working days

In clear, congenial style Barry Blake explains how language works. He describes the make-up of words and how they're built from sounds and signs and put together in phrases and sentences. He examines the dynamics of conversation and the relations between the sound and meaning. He shows how languages help their users connect to each other and to the world, how they vary around the world, why they never stop changing, and that no two people speak a language in the same way. He looks at how language is acquired by infant children, how it relates to thought, and its operations in the brain. He investigates current trends and issues such as the levelling of linguistic class differences and the rise of new secret or in-group languages such as argot and teenspeak. He describes the history of writing from its origins to digital diffusion, and ends by looking at how language might have originated and then evolved among our distant hominid and primate ancestors.
Language is crucial to every aspect of our lives whether we're thinking, talking, or dreaming. Barry Blake reveals the wonders that lie beneath the surface of everyday communication, enriching his exposition with a unique blend of anecdote and humour. His engaging guide is for everyone curious about language or who needs to know more about it.

Handbook of Communication and Social Interaction Skills (Hardcover): John O. Greene, Brant R. Burleson Handbook of Communication and Social Interaction Skills (Hardcover)
John O. Greene, Brant R. Burleson
R11,127 Discovery Miles 111 270 Ships in 12 - 17 working days

Providing a thorough review and synthesis of work on communication skills and skill enhancement, this "Handbook" serves as a comprehensive and contemporary survey of theory and research on social interaction skills. Editors John O. Greene and Brant R. Burleson have brought together preeminent researchers and writers to contribute to this volume, establishing a foundation on which future study and research will build.
The handbook chapters are organized into five major units: general theoretical and methodological issues (models of skill acquisition, methods of skill assessment); fundamental interaction skills (both transfunctional and transcontextual); function-focused skills (informing, persuading, supporting); skills used in management of diverse personal relationships (friendships, romances, marriages); and skills used in varied venues of public and professional life (managing leading, teaching).
Distinctive features of this handbook include:
* broad, comprehensive treatment of work on social interaction skills and skill acquisition;
* up-to-date reviews of research in each area; and
* emphasis on empirically supported strategies for developing and enhancing specific skills.
Researchers in communication studies, psychology, family studies, business management, and related areas will find this volume a comprehensive, authoritative source on communications skills and their enhancement, and it will be essential reading for scholars and students across the spectrum of disciplines studying social interaction.

Organization-Communication - Emerging Perspectives, Volume 2 (Hardcover): Lee Thayer Organization-Communication - Emerging Perspectives, Volume 2 (Hardcover)
Lee Thayer
R2,848 Discovery Miles 28 480 Ships in 10 - 15 working days
The Palgrave Handbook of Diplomatic Reform and Innovation (Hardcover, 1st ed. 2023): Paul Webster Hare, Juan Luis... The Palgrave Handbook of Diplomatic Reform and Innovation (Hardcover, 1st ed. 2023)
Paul Webster Hare, Juan Luis Manfredi-Sanchez, Kenneth Weisbrode
R5,823 Discovery Miles 58 230 Ships in 10 - 15 working days

In this handbook, a group of 40 scholars and practitioners from some 30 countries takes a critical look at the contemporary practice of diplomacy. Many assume diplomacy evolves naturally, and that state- and non-state actors are powerless to make significant changes. But Diplomacy's methods, its key institutions and conventions were agreed more than six decades ago. None take account of the opportunities and vulnerabilities presented by the Internet. Diplomacy is now a neglected global issue.The COVID pandemic and the invasion of Ukraine have highlighted some of the problems of diplomatic dysfunction. Beyond identifying current problems diplomacy is facing, the book also seeks to identify some practical options for reform and innovation. How might a process of reform be agreed and implemented? What role might the United Nations, regional organizations and Big Tech play? How can new norms of diplomatic behavior and methods be established in a multipolar, digital world where diplomacy is seen as less and less effective?

Studies in Symbolic Interaction (Hardcover, New): Norman K Denzin Studies in Symbolic Interaction (Hardcover, New)
Norman K Denzin
R3,478 Discovery Miles 34 780 Ships in 12 - 17 working days

Volume 29 of "Studies in Symbolic Interaction" honors Ron Pelias' contributions to symbolic interaction and performance studies. The work of Patricia Ticineto Clough is also honored. New theoretical developments in the areas of race, identity, politics and authenticity are presented, as are performance essays interrogating mental health care, and the representations of gender and sexuality in the popular HBO series, "Sex in the City." It honors the work of Ron Pelias and Patricia Ticineto Clough and features a performance essay that discusses representations of gender and ethnicity in HBO's "Sex and the City."

Children and Interculturality in Education (Hardcover): Andreas Jacobsson, Heidi Layne, Fred Dervin Children and Interculturality in Education (Hardcover)
Andreas Jacobsson, Heidi Layne, Fred Dervin
R1,436 Discovery Miles 14 360 Ships in 9 - 15 working days

This book is unique in presenting new perspectives on how to introduce interculturality to children. It proposes critical ideas for introducing sensitive topics around culture, race and intersectionality. The book develops the reader's criticality and reflexivity, providing original and concrete tools to introduce interculturality to children and to make children aware of how intercultural issues matter in their lives and in the world at large. It includes case studies of children's realities from across the world, and provides insights into how to approach sensitive topics such as culturalism, discrimination, inequality and racism in relation to diversity in different contexts. Written in the spirit of critical interculturality, the book will be of great interest to researchers and students in the field of intercultural studies, global childhood and early childhood education, as well as trainee teachers and educators.

Presidential Crisis Rhetoric and the Press in the Post-Cold War World (Hardcover, New): Jim A. Kuypers Presidential Crisis Rhetoric and the Press in the Post-Cold War World (Hardcover, New)
Jim A. Kuypers
R2,853 Discovery Miles 28 530 Ships in 10 - 15 working days

Kuypers combines rhetorical theory and framing analysis in an examination of the interaction of the press and the president during international crisis situations in the post-Cold War world. Three crises are examined: Bosnia, Haiti, and the North Korean nuclear capability issue. Kuypers effectively demonstrates the changed nature of presidential crisis rhetoric since the end of the Cold War. Kuypers employs a new historical/critical approach to analyze both the press and the Clinton administration's handling of three international crisis situations. Using case studies of Bosnia, Haiti, and the alleged North Korean nuclear buildup in 1993, he examines contemporary presidential crisis communication and the agenda-setting and agenda-extension functions of the press. The importance of this study lies in its timeliness; President Clinton is the first atomic-age president not to have the Cold War meta-narrative to use in legitimating international crises. Prior studies in presidential crisis rhetoric found that the president received broad and consistent support during times of crisis. Kuypers found that the press often advanced an oppositional frame to that used by the Clinton administration. The press frames were found to limit the options of the President, even when the press supported a particular presidential strategy. This is a major study that will be of interest to scholars and researchers of the press, the modern presidency, and American foreign policy.

Nonverbal Communication - Science and Applications (Paperback): David Matsumoto, Mark G. Frank, Hyi Sung Hwang Nonverbal Communication - Science and Applications (Paperback)
David Matsumoto, Mark G. Frank, Hyi Sung Hwang
R2,383 Discovery Miles 23 830 Ships in 10 - 15 working days

Leading Scholars Blend Cutting-Edge Science with Practical Experience to Reveal Evidence-Based Best Practices Edited by three leading authorities on nonverbal behavior, this book examines state-of-the-art research and knowledge regarding nonverbal behavior and applies that scientific knowledge to a broad range of fields. The editors present a true scientist -- practitioner model, blending cutting-edge behavioral science with real-world practical experience, thus making this text the first of its kind to merge theoretical and practical worlds. This book is a valuable resource for students and professionals as it explores the science behind the practice and reveals how other professionals have effectively incorporated nonverbal communication into their fields. This book serves as an excellent text or supplement for courses/seminars in nonverbal behavior, nonverbal communication, human interaction, profiling, security management, and homeland security, as well as courses in interviewing and qualitative analysis.

Guide to Wireless Network Security (Hardcover, 2006 ed.): John R Vacca Guide to Wireless Network Security (Hardcover, 2006 ed.)
John R Vacca
R5,078 R4,739 Discovery Miles 47 390 Save R339 (7%) Ships in 12 - 17 working days

A major, comprehensive professional text/reference for designing and maintaining security and reliability.
From basic concepts to designing principles to deployment, all critical concepts and phases are clearly explained and presented. Includes coverage of wireless security testing techniques and prevention techniques for intrusion (attacks). An essential resource for wireless network administrators and developers.

Desire, Obligation, and Familial Love - Mothers, Daughters, and Communication Technology in the Tongan Diaspora (Hardcover):... Desire, Obligation, and Familial Love - Mothers, Daughters, and Communication Technology in the Tongan Diaspora (Hardcover)
Makiko Nishitani
R1,980 Discovery Miles 19 800 Ships in 10 - 15 working days

Based on long-term ethnographic fieldwork among Tongan migrant mothers and adult daughters in Australia, anthropologist Makiko Nishitani provides a unique account of how gifts, money, and information flow along the connections of kin and kin-like relationships. Desire, Obligation, and Familial Love challenges the conventional discourse on migration, which typically characterizes intergenerational changes from tradition to modernity, from relational to individual, and from obligation to autonomy and freedom. Rather, through an intimate examination of Tongan women's everyday engagement with kinship relationships, Nishitani highlights how migrant women and their daughters born outside Tonga together create a field of relationships with kin and kin-like people, and navigate between individualistic, personal desires and familial duties and obligations. Their negotiations are not limited to a local frame of reference, but encompass vast distances, including relationships with relatives in places like Australia, New Zealand, the United States, and the "home" island nation. Tongan women manage these relationships across diverse modes of communication: face-to-face interactions in homes and at church, lengthy telephone conversations on fixed phone lines in kitchens, and interactions on social media accessed on living room computers shared between neighboring households. Relationships between migrant mothers and second-generation daughters are suffused with warmth and empathy, as well as tensions and misunderstandings. Nishitani's work demonstrates the critical contemporary relevance of classical anthropological kinship studies and gift theories as tools that can help us to understand transnationalism in the "digital" age. Through reflections on feminist geography, social theory of technology, Bourdieu's field theory, and media studies, Nishitani makes a convincing call for anthropologists to use relationships rather than geographical places as a site of anthropological fieldwork in order to understand the sociality of diasporic people. Filled with rich, intimate portrayals of diasporic women's everyday lives and the everyday politics of familial relationships, Desire, Obligation, and Familial Love will appeal to students and scholars of the anthropology of migration, of communication technologies and social media, and of gender and familial relationships, as well as to those interested in fieldwork methodology, transnational and migration studies, and Pacific Studies.

Psychoanalysis and the New Rhetoric - Freud, Burke, Lacan, and Philosophy's Other Scenes (Paperback): Daniel Adleman,... Psychoanalysis and the New Rhetoric - Freud, Burke, Lacan, and Philosophy's Other Scenes (Paperback)
Daniel Adleman, Chris Vanderwees
R972 Discovery Miles 9 720 Ships in 9 - 15 working days

Offers an interdisciplinary approach to the areas of psychoanalysis and rhetoric, that have rarely been discussed together within the psychoanalytic literature. The author teams brings together the expertise of a rhetoric professor and a professional psychoanalyst to offer reciprocal perspectives. Written in a practical, accessible style for real-world application of rhetorical ideas to psychoanalytic practice. Will appeal to psychoanalysts as well as academics and researchers in a broad range of fields.

The Bilingual Advantage in Executive Functioning Hypothesis - How the debate provides insight into psychology's... The Bilingual Advantage in Executive Functioning Hypothesis - How the debate provides insight into psychology's replication crisis (Paperback)
Kenneth Paap
R1,393 Discovery Miles 13 930 Ships in 9 - 15 working days

* The debate about the effects of bilingualism on executive control is one of the most controversial and contentious issues in the field of bilingualism, so the topic is timely. * Includes coverage of the methodologies used in this area of investigation. * Offers a critical review of the research literature to balance the record about bilingual advantage.

Communication Under the Microscope - The Theory and Practice of Microanalysis (Paperback): Peter Bull Communication Under the Microscope - The Theory and Practice of Microanalysis (Paperback)
Peter Bull
R1,403 Discovery Miles 14 030 Ships in 12 - 17 working days


Social interaction in recent years has become the focus of systematic scientific research in a wide variety of academic disciplines. In Communication under the Microscope, Peter Bull shows how communication has become an object of study in its own right, which can be dissected in the finest detail through the use of film and recording technology. In so doing he provides a clear and valuable introduction into the theory and practice of microanalysis.
Bull argues that microanalysis is both a distinctive methodology and a distinctive way of thinking about communication. He then focuses on the two principal elements of face-to-face communication: speech and non-verbal behaviour. Communication in particular social contexts is also addressed with related chapters on gender and politics. Finally, the practical aspects of microanalysis are discussed.
This unique and thorough review of microanalysis integrates different approaches and draws together research literature which is often diverse and disparate. Presented in a clear and focused style, this book will be of interest to psychologists, social scientists and all students and researchers in the field of communication.
Communication is central to many aspects of human life, yet it has only recently become the focus of systematic scientific investigation within a wide variety of academic disciplines. Communication has now become an object of study in its own right, and can be dissected in the finest detail with the use of recording technology (film, audiotape and videotape). This approach has become known as 'microanalysis', and forms the principal theme of Communication under the Microscope.

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The Poetics of Failure in Ancient Greece (Paperback): Stamatia Dova The Poetics of Failure in Ancient Greece (Paperback)
Stamatia Dova
R1,236 Discovery Miles 12 360 Ships in 9 - 15 working days

The Poetics of Failure in Ancient Greece offers an innovative approach to archaic and classical Greek literature by focusing on an original and rather unexplored topic. Through close readings of epic, lyric, and tragic poetry, the book engages into a thorough discourse on error, loss, and inadequacy as a personal and collective experience. Stamatia Dova revisits key passages from the Iliad and the Odyssey, the Homeric Hymn to Aphrodite, Pindar's epinician odes, Euripides' Herakles, and other texts to identify a poetics of failure that encompasses gods, heroes, athletes, and citizens alike. From Odysseus' shortcomings as a captain in the Odyssey to the defeat of anonymous wrestlers at the 460 B.C.E. Olympics in Pindar, this study examines failure from a mythological, literary, and historical perspective. Mindful of ancient Greek society's emphasis on honor and shame, Dova's in-depth analysis also sheds light on cultural responses to failure as well as on its preservation in societal memory, as in the case of Phrynichos' The Fall of Miletos in 493 B.C.E. Athens. Engaging for both scholars and students, this book is key reading for those interested in how ancient Greek literary paradigms tried to answer the question of how and why we fail.

Communication in Everyday Life - A Social Interpretation (Hardcover, New): Wendy Leeds-Hurwitz Communication in Everyday Life - A Social Interpretation (Hardcover, New)
Wendy Leeds-Hurwitz
R2,843 Discovery Miles 28 430 Ships in 10 - 15 working days

"(This book) is a clearly written and well-documented review of social communication theory, and an alternative to texts which focus primarily on the psychology of interpersonal communication and tend to exclude the social perspective on understanding interpersonal communication. Leeds-Hurwitz provides a welcome addition to introductory texts on the study of human communication. (This) is for teachers who have searched for an introductory textbook which presents a comprehensive argument for a social interactionist perspective on communication in a way understandable to students. Most refreshing is that Leeds-Hurwitz does not talk down to the reader, integrates (not just cites) original sources, and illustrates the concepts with ethnographic research...." Mark Kuhn, University of Maine, Orono in Communication Education

Perspectives on Interculturality - The Construction of Meaning in Relationships of Difference (Hardcover): M. Rozbicki Perspectives on Interculturality - The Construction of Meaning in Relationships of Difference (Hardcover)
M. Rozbicki
R2,317 R1,938 Discovery Miles 19 380 Save R379 (16%) Ships in 12 - 17 working days

The intercultural occurs in the space between two or more distinct cultures that encounter each other, an area where meanings are translated and difference is negotiated. In this volume, scholars from diverse disciplines reflect on the phenomenon of interculturality and on the theoretical and methodological frameworks of interpreting it

Progress in Communication Sciences, Volume 11 (Hardcover): Brenda L. Dervin Progress in Communication Sciences, Volume 11 (Hardcover)
Brenda L. Dervin
R2,878 Discovery Miles 28 780 Ships in 10 - 15 working days
Fostering Employee Buy-in Through Effective Leadership Communication (Paperback): Tim P. Mcmahon Fostering Employee Buy-in Through Effective Leadership Communication (Paperback)
Tim P. Mcmahon
R1,085 R722 Discovery Miles 7 220 Save R363 (33%) Ships in 9 - 15 working days

Based on a case study of leadership communication in a time of organizational change, this book gives new leaders insights into the tools and skills needed to become effective, motivating communicators in their leadership careers. Taking a holistic approach to communication and leadership, the book argues that employees buy in to change when they collectively feel engaged in meaningful work that will enrich the lives of customers, employees, and investors. Based on ethnographic research, it approaches the topic through an absorbing fiction-like retelling of an organization's successful navigation of change against the backdrop of the 2007 mortgage crisis. In doing so, it establishes a framework for leaders to understand the principles behind how and why buy-in is generated in organizations. This unique approach allows readers to visualize leadership communication principles in practice. Fostering Employee Buy-in is ideal as a supplementary text in introductory leadership communication, management, and business courses or as a text for new leaders interested in inspiring organizational change.

Foundations for Teaching Technical Communication - Theory, Practice, and Program Design (Hardcover): Katherine Staples, Cezar... Foundations for Teaching Technical Communication - Theory, Practice, and Program Design (Hardcover)
Katherine Staples, Cezar M. Ornatowski
R2,882 Discovery Miles 28 820 Ships in 10 - 15 working days

This is designed to be a seminal textbook for researchers and teachers of scientific and technical communication. It draws together contributions from scholars in the field, covering the three broad themes of theory, practice and program design, while focusing on topics of contemporary concern. These include insights into the relevance of cognitive psychology for technical communication; ethics and multicultural issues; impact of new technologies; visual communication; design of teaching and research programmes; and quality and evaluation.

Making Meetings Work - The Art of Chairing (Paperback): Richard Hooper Making Meetings Work - The Art of Chairing (Paperback)
Richard Hooper
R758 Discovery Miles 7 580 Ships in 9 - 15 working days

This short, accessible book on the art of chairing is an indispensable guide to help Chairs and meetings (of all types) to work more effectively. There are millions of meetings every day in public and private organisations. A poor Chair can lead to unproductive meetings, weak outcomes, unclear actions and even major fallouts. Many types of meeting within business settings and beyond are covered in this short book - from regular meetings to company board meetings, conferences and senior level regulatory meetings. It covers both physical meetings and virtual chairing. Using a light-hearted approach and written by a globally recognised Chairperson of leading technology, media and communications businesses and regulatory bodies during times of great change, the book offers a practical, jargon-free approach that covers many types of meeting. It will be of use to Chairs in the business environment, the public sector at local, regional and national levels, and in many types of communities and gatherings. It is interspersed with anecdotes and examples that bring the text to life and give powerful stories that everyone can learn from. As a result, meetings of all sorts will be more productive, and, importantly, more fun. As a result, people will become better chairs. The book is a perfect quick reference tool for anyone currently involved in chairing meetings and is wanting to hone their skills, or anyone new to the art of chairing meetings and wants to get quickly up to speed.

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