This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice. 'Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.' - Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School 'My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient's emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.' - Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital 'The captured clinical conversations between doctors, nurses and patients are fascinating... The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.' - Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training

This book is an indispensable "cutting edge" book for students and researchers of journalism studies seeking a text that illustrates and applies a range of linguistic and discourse-analytic approaches to the analysis of journalism. While the form, function and politics of the language of journalism have attracted scholars from a wide range of academic disciplines, too often this analysis has reduced the work of journalists to text-characteristics alone. In contrast, this collection is united by the principle that journalistic discourse is always socially situated and the result of a series of processes ? produced by journalists in accordance with particular production techniques and in specific institutional settings ? and as such, analysis requires more than the methods offered by linguists.

The contributors to this book draw on a range of the most prominent theoretical and methodological approaches to media discourse ? including Conversation Analysis, Critical Discourse Analysis, the APPRAISAL framework, Multi-modal Analysis and Rhetoric ? in making sense of the language of newspapers (national, local and minority press), television and online journalism. Written in an engaging style by distinguished academic authorities, this book provides a state-of-the-art review of the subject.

This book was published as a special issue of Journalism Studies.

The interdependency of technology and communication presents theoreticians as well as practitioners with a wide range of problems. Among the topics discussed in this interdisciplinary volume are: technological knowledge in text and context in combination with cognitive and social conditions, knowledge transfer beyond languages and cultures, the influence of the world wide web on social communities.

Interpersonal communication (IC) is a continuous game between the interacting interactants. It is a give and take - a continuous, dynamic flow that is linguistically realized as discourse as an on-going sequence of interactants' moves. Interpersonal communication is produced and interpreted by acting linguistically, and this makes it a fascinating research area. The handbook, Interpersonal Communication , examines how interactants manage to exchange facts, ideas, views, opinions, beliefs, emotion, etc. by using the linguistic systems and the resources they offer. In interpersonal communication, the fine-tuning of individuals' use of the linguistic resources is continuously probed. The language used in interpersonal communication enhances social relations between interactants and keeps the interaction on the normal track. When interaction gets off the track, linguistic miscommunication may also destroy social relationships. This volume is essentially concerned with this fine-tuning in discourse, and how it is achieved among various interactant groups. The volume departs from the following fundamental questions: How do interpersonal relations manifest themselves in language? What is the role of language in developing and maintaining relationships in interpersonal communication? What types of problems occur in interpersonal communication and what kind of strategies and means are used to solve them? How does linguistically realized interpersonal communication interact with other semiotic modes? Interpersonal communication is seen and researched from the perspective of what is being said or written, and how it is realized in various generic forms. The current research also gives attention to other semiotic modes which interact with the linguistic modes. It is not just the social roles of interactants in groups, the possible media available, the non-verbal behaviors, the varying contextual frames for communication, but primarily the actual linguistic manifestations that we need to focus upon when we want to have a full picture of what is going on in human interpersonal communication. It is this linguistic perspective that the volume aims to present to all researchers interested in IC. The volume offers an overview of the theories, methods, tools, and resources of linguistically-oriented approaches, e.g. from the fields of linguistics, social psychology, sociology, and semiotics, for the purpose of integration and further development of the interests in IC., Topics e.g.: Orientation to interaction as primarily linguistically realized processes Expertise on theorizing and analyzing cultural and situational contexts where linguistic processes are realized Expertise on handling language corpora Expertise on theorizing and analyzing interaction types as genres Orientation to an integrated view of linguistic and non-linguistic participant activities and of how interactants generate meanings and interact with space Expertise on researching the management of the linguistic flow in interaction and its successfulness.

Computers, now the writer's tool of choice, are still blamed by skeptics for a variety of ills, from speeding writing up to the point of recklessness, to complicating or trivializing the writing process, to destroying the English language itself.
A Better Pencil puts our complex, still-evolving hate-love relationship with computers and the internet into perspective, describing how the digital revolution influences our reading and writing practices, and how the latest technologies differ from what came before. The book explores our use of computers as writing tools in light of the history of communication technology, a history of how we love, fear, and actually use our writing technologies--not just computers, but also typewriters, pencils, and clay tablets. Dennis Baron shows that virtually all writing implements--and even writing itself--were greeted at first with anxiety and outrage: the printing press disrupted the "almost spiritual connection" between the writer and the page; the typewriter was "impersonal and noisy" and would "destroy the art of handwriting." Both pencils and computers were created for tasks that had nothing to do with writing. Pencils, crafted by woodworkers for marking up their boards, were quickly repurposed by writers and artists. The computer crunched numbers, not words, until writers saw it as the next writing machine. Baron also explores the new genres that the computer has launched: email, the instant message, the web page, the blog, social-networking pages like MySpace and Facebook, and communally-generated texts like Wikipedia and the Urban Dictionary, not to mention YouTube.
Here then is a fascinating history of our tangled dealings with a wide range of writing instruments, from ancient papyrus to the modern laptop. With dozens of illustrations and many colorful anecdotes, the book will enthrall anyone interested in language, literacy, or writing.

This critical analysis identifies the different rhetorical strategies and techniques that Emerson used first as a traditional New England preacher and then as he became a widely renowned public lecturer. Ten texts illustrating his different kinds of speeches on a wide array of subjects, such as prayer, manners, eloquence, the American scholar, the genuine man, and the fugitive slave law, accompany the analysis. A speech chronology and bibliography pointing to important primary and secondary materials further enrich this Great American Orators reference tool for students, scholars, and professionals in rhetoric, history, and American studies.

As survivors of genocide, mnemonicide, colonization, and forced assimilation, American Indians face a unique set of rhetorical exigencies in US public culture. Decolonizing Native American Rhetoric brings together critical essays on the cultural and political rhetoric of American indigenous communities, including essays on the politics of public memory, culture and identity controversies, stereotypes and caricatures, mascotting, cinematic representations, and resistance movements and environmental justice. This volume brings together recognized scholars and emerging voices in a series of critical projects that question the intersections of civic identity, including how American indigenous rhetoric is complicated by or made more dynamic when refracted through the lens of gender, race, class, and national identity. The authors assembled in this project employ a variety of rhetorical methods, theories, and texts committed to the larger academic movement toward the decolonization of Western scholarship. This project illustrates the invaluable contributions of American Indian voices and perspectives to the study of rhetoric and political communication.

Experience clearly indicates that it is not so much their respective strategies that differentiate organisations from each other, but rather their ability to implement their strategies and to align the workplace thinking and behaviour of individual employees to the strategic intent and direction of the organisation. In this context, the nature and substance of communicating between leaders and followers on all levels of the organisation play a crucial role. The bottom line is this: successful organisations are characterised by excellent strategic leadership communication. The key role in this process is played by The Communicating Leader. This title explores and substantiates the role of the communicating leader, and provides practical guidelines to all organisational leaders on how to unlock the secret to strategic alignment.

Foundations of Family Resource Management uses the lenses of consumer science, management, and economics, and beyond to help students make intelligent decisions about resources, time, and energies at the individual and family level. It has a strong interdisciplinary, global, and multicultural focus. This sixth edition brings in new material on millennials, delayed marriage, household composition, neuroscience, behavioral economics, sustainable consumption, technology, and handling crises. It has been updated in line with the latest census data and academic literature. The text contains lots of features to support student learning, including chapter summaries, "Did You Know?" questions, glossary of key terms, examples and cases, critical thinking activities, and review questions for discussion and reflection. Lecture slides and an instructor manual are available as digital supplements. This textbook meets the standards and criteria for the Certified Family Life Educator (CFLE) designation of the National Council on Family Relations (NCFR) and will be suitable for resource management courses in family and consumer science, human ecology, and human environmental science programs.

The volume gives a multi-perspective overview of scholarly and science communication, exploring its diverse functions, modalities, interactional structures, and dynamics in a rapidly changing world. In addition, it provides a guide to current research approaches and traditions on communication in many disciplines, including the humanities, technology, social and natural sciences, and on forms of communication with a wide range of audiences.

"Whatever " An Interactive Journal Between Parent and Child is a nontraditional book. It is designed to break the standard communication barriers that exist between adolescents, teens and their parents or guardians. This book provides new options when facing the expression and/or attitudes of "Whatever " Techniques in this book offer concrete methods for communication giving proven examples of real life experiences. This easy-to-follow guide is an invaluable reference tool for parents and teens alike.

'Identity' and 'selfhood' are terms used routinely throughout the human sciences that seek to analyze and describe the character of everyday life and experience. Yet these terms are seldom defined or used with any precision, and scant regard is paid to the historical and cultural context in which they arose or to which they are applied.
This innovative book provides fresh historical insights in terms of the emergence, development, and interrelationship of specific and varied notions of identity and selfhood, and outlines a new sociological framework for analyzing.
This is the first historical/sociological framework for discussion of issues which have till now, generally been treated as 'philosophy' or 'psychology', and as such it is essential reading for those undergraduates and postgraduates of sociology, philosophy and history and cultural studies interested in the concepts of identity and self. It covers a broader range of material than is usual in this style of text, and includes a survey of relevant literature and precise analysis of key concepts written in a student friendly style.

In recent years, China has experienced a revolution in information and communications technology (ICT), in 2003 surpassing the USA as the world 's largest telephone market, and as of February 2008, the number of Chinese Internet users has become the largest in the world. At the same time, China has overtaken the USA as the world 's biggest supplier of information technology goods. However, this transformation has occurred against the backdrop of a resolutely authoritarian political system and strict censorship by the Party-state. This book examines China 's ICT revolution, exploring the social, cultural and political implications of China 's transition to a more information-rich and communication-intensive society. The pace of the development of ICT in China has precipitated much speculation about political change and democratisation. This book explores the reality of ICT in China, showing clearly that whilst China remains a one-party state, with an ever-present and sophisticated regime of censorship, substantial social and political changes have taken place. It considers the ICT revolution in all its aspects, outlining the dominant trends, the impact on other countries of China as an ICT exporter, strategies of government censorship and use of ICT for propaganda, the implications of censorship for Chinese governance, the political implications of internet culture and blogging, and the role of domestic and foreign NGOs. Overall, this book is a vital resource for anyone seeking to understand a rapidly transforming China, both today and in the years to come.

This book is a critical introduction to code and software that develops an understanding of its social and philosophical implications in the digital age. Written specifically for people interested in the subject from a non-technical background, the book provides a lively and interesting analysis of these new media forms.

. . . frustrated philosophers everywhere-especially epistemologists-will enjoy this work. It is written by someone who appreciates the occasional nuances afforded by languages other than English. Moreover, it has a handy list of references, a serviceable back-of-the-book index, and an author index that is a veritable Who's Who of people who, like the author, have committed monography in their quest for a better understanding of our field. - "Library and Information Science Research "The focus of this volume is on the creation of meaning in the practice of library and information studies, and the need for an overall view and methodology of what the field is, how it develops, and how we identify our place within it when it is changing so rapidly. Succeeding versions of what the field is and what its practitioners do have left us unsure of where legitimacy lies- and how our own future can be reconciled to prevailing trends and impending changes. At the same time, there has been a movement to get away from positivist, or scientific, models of research practice. This book argues that those models should be rejected because they take no account of how human science's work or how people in service professions construct theory.

This volume examines how African indigenous popular music is deployed in democracy, politics and for social crusades by African artists. Exploring the role of indigenous African popular music in environmental health communication and gender empowerment, it subsequently focuses on how the music portrays the African future, its use by African youths, and how it is affected by advanced broadcast technologies and the digital media. Indigenous African popular music has long been under-appreciated in communication scholarship. However, understanding the nature and philosophies of indigenous African popular music reveals an untapped diversity which can only be unraveled by the knowledge of myriad cultural backgrounds from which its genres originate. With a particular focus on scholarship from Nigeria, Zimbabwe and South Africa, this volume explores how, during the colonial period and post-independence dispensation, indigenous African music genres and their artists were mainstreamed in order to tackle emerging issues, to sensitise Africans about the affairs of their respective nations and to warn African leaders who have failed and are failing African citizenry about the plight of the people. At the same time, indigenous African popular music genres have served as a beacon to the teeming African youths to express their dreams, frustrations about their environments and to represent themselves. This volume explores how, through the advent of new media technologies, indigenous African popular musicians have been working relentlessly for indigenous production, becoming champions of good governance, marginalised population, and repositories of indigenous cultural traditions and cosmologies.

Modern Art Culture: A Reader provides an essential resource for understanding the culture of modern art since the 1960s.

In recent years, media theorists and historians have asked whether works of imaginative art can have any impact in our image-saturated culture. Given the power of institutions, how do radical artists produce effective cultural interventions? In the aftermath of September 11th, 2001, many argue that pressing questions about works of art and their meanings are inseparable not only from contemporary social and political issues but also from major debates and developments in the last four decades.

To explore such questions and issues, the Reader is divided into six related parts with articles from journals, magazines and exhibition catalogues that exemplify important interventions from the 1960s onwards: Histories, Representations and Remembrance; Art and Visual/Mass/Popular Culture; Institutions; Inclusions/Exclusions; Bodies and Identities; Power and Permissibility.

Texts range from artists? engagement with the veil and veiling as metaphors for post-colonialist understandings of representation and contemporary art to early debates about, for example, ?activist art?, discourses of the ?body?, civil rights, ethnicity, and cultural power. Importantly these selected texts offer examples of analysis that can enable readers to examine, critically, their own selection of representations produced in a variety of contexts.

Jane Campion is one of the most celebrated auteurs of modern cinema and was the first female director to be awarded the prestigious Palme d'Or. Throughout her relatively short career, Campion has received extraordinary attention from the media and scholars alike and has provoked fierce debates on issues such as feminism, colonialism, and nationalism.

In this detailed account of Jane Campion's career as a filmmaker, Deb Verhoeven examines specifically how contemporary film directors 'fashion' themselves as auteurs ? through their personal interactions with the media, in their choice of projects, in their emphasis on particular filmmaking techniques and finally in the promotion of their films.

Through analysis of key approaches to Campion's films, such as The Piano; In the Cut; Sweetie; An Angel at My Table; and Holy Smoke Deb Verhoeven introduces students to the passionate debates surrounding this controversial and often experimental director

Featuring a career overview, a filmography, scene by scene analysis and an extended interview with Campion on her approach to creativity, this is a great introduction to one of the most important directors of contemporary cinema.

Our culture is one that speaks rather than listens. From reality TV to political rallies, there is a clamour to be heard, to narrate, and to receive attention. It reduces 'reality' to revelation and voyeurism. The Art of Listening argues that this way of life is having severe and damaging consequences in a world that is increasingly globalized and interconnected. It addresses the question: how can we listen more carefully? Social and cultural theory is combined with real stories from the experiences of the desperate stowaways who hide in the undercarriages of jet planes in order to seek asylum, to the young working-class people who use tattooing to commemorate a lost love. The Art of Listening shows how sociology is in a unique position to record 'life passed in living' and to listen to complex experiences with humility and ethical care, providing a resource to understand the contemporary world while pointing to the possibility of a different kind of future.

The book is written by two highly experienced adaptors and translators from American regional and commercial theatre. The book takes into account the structural and artistic differences between adapting from different media into theatre (from film to theatre, from novel to theatre, etc). The book features interviews with a range of theatre practitioners versed in all aspects of writing and teaching translation and adaptation.

By concentrating on issues in postcolonial nations, the authors decenter western notions of public relations practice and embrace the cultures, economies, and political structures that have been profoundly influenced by the legacy of colonialism. Instead, the authors conceptualize public relations as a communicative and relationship-building practice that can bridge the political- and cultural-economic spheres of globalization, recasting practice as a central tenet of a global social justice agenda. The purpose of this study is to examine critically how public relations is shaping globalization efforts and practices in countries that have historically experienced western control.

Emotions remain largely invisible in the management of criminal justice practice. This book seeks to uncover some of the underground emotional work of practitioners and make visible the impact of both positive and negative emotions, which play a crucial role in practitioner-offender relationships. Exploring how practitioners understand, regulate and work with emotion, Knight argues that the 'soft skills' of emotion are more likely to achieve motivation and change in offenders than the 'hard' skills of punishment, monitoring and surveillance. The book examines some of the gendered implications of this practice and develops an argument for the explicit building of emotional resources within organizations to sustain the development, enhancement and support of emotional literacy in the workforce. Using practice examples, Knight reveals how practitioners can benefit from having an understanding of their own emotions and how these can impact on their practice. This unique and accessible book will be a valuable resource to practitioners across the criminal justice sector including probation officers, youth justice workers, police and prison officers, social workers, policymakers and managers, as well as scholars working within criminology, criminal justice and probation.

This book explains how to develop more effective risk communications using the Carnegie Mellon mental-model approach. Such communications are designed to contain, in readily usable form, the information that people need to make informed decisions about risks to health, safety, and the environment. The approach draws together methods from the natural and social sciences, providing a framework for interdisciplinary collaboration. It is demostrated with varied examples including electromagnetic fields, climate change, radon, and sexually transmitted diseases.

The main topic of this volume is natural multimodal interaction. The book isunique in that it brings together a great many contributions regarding aspectsof natural and multimodal interaction written by many of the important actorsin the field. It is a timely update of Multimodality in Language and SpeechSystems by Bjorn Granstrom, David House and Inger Karlsson and, at the sametime, it presents a much broader overview of the field. Its 17 chaptersprovide a broad and detailed impression of where the fairly new field ofnatural and multimodal interactivity engineering stands today. Topicsaddressed include talking heads, conversational agents, tutoring systems, multimodal communication, machine learning, architectures for multimodaldialogue systems, systems evaluation, and data annotation."

This sourcebook demonstrates the vigorous work being done in the field of technical and scientific communication. Collectively, the essays offer researchers a basis from which to begin constructing the theoretical framework necessary for the study of technical communication. The book begins with general concerns and progresses to particular applications. The chapters comprising Part I outline larger theoretical perspectives from which to examine techical communication: humanistic approaches to technical communication, the history of technical communication, communication theory and technical writing, and the teaching of technical writing. Part II examines the relationship of technical communication to traditional rhetorical concerns such as invention, audience, modes of organization, and style. Specific types of technical communication--proposals, reports, and business correspondence, among others--are discussed in Part III. The use of the computer, oral presentations, and specialized forms of technical communication are examined in Part IV. The appendixes offer guides to textbooks and style manuals and an overview of the technical writing profession.