The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor's receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker and veterinarian deal in death and despair. It also considers how different individuals develop the emotional capital necessary to cope with the dark side of emotional labour, and how individuals can make sense of, and come to take satisfaction and pride in, such difficult work. Finally, the book considers what is to be done with darker emotional work, both in terms of the management and care of those labouring on the dark side. Challenging and original, this book gives a voice to those who undertake the most demanding work on our behalf. It will be of interest to researchers and students of organisation studies and its related fields, and to every one of us who is called on to work or manage on the Dark Side.

Today's university lecturers are faced with the challenge of educating students to see beyond the limits of their own discipline and to come up with innovative solutions to societal challenges. Many lecturers would like to put more emphasis on teaching students how to integrate diverse forms of knowledge, work together in teams, critically reflect and become self-regulated learners. These lecturers are breaking down the silos of scientific disciplines as well as the barriers between academia and society and responding to the changing role of universities in society. Just as teaching and learning are ready for change, so is assessment. In this book, we call for an assessment strategy with a greater emphasis on assessment for and assessment as learning, with a focus on giving powerful feedback and the use of authentic assessment tasks as well as alignment with the intended learning outcomes and your pedagogical beliefs. If you are looking for ways to assess integration, collaboration, reflection, and critical thinking rather than only assessing the acquisition of knowledge, the examples in this handbook are inspiring initiatives that can point you to new directions in assessment.

This book provides a comprehensive description and ethical analysis of one of the most challenging areas: international health research. Furthermore, it provides a vivid portrait of the current situation of global governance for health research and its main challenges and suggests a comprehensive and universal ethical framework based on the existing theories and frameworks. This work is a must-read for all the students, scholars, professionals, activists, and policy-makers who are involved or interested in the global health research enterprise and its governance and ethics.

To 19th-century writers the dynamic periodical press seemed both an influential medium and a means to pay the bills. A suprising number of women, despite limited education, parental opposition and the competitive nature of this developing profession sought to earn a living through journalism. Others saw the press as a valuable mechanism for educating the masses or a powerful channel for influencing public opinion. How did these women fare in Grub Street? Could they harness the power of the press? Who were the "lady journalists"? The women featured in this book range from Mary Russell Mitford to Flora Shaw to Margaret Gatty. Drawing on varied contemporary sources--memoirs, letters, magazines, journals, newspapers, and contemporary fiction about journalism--and her own database covering hundreds of women, Barbara Onslow assesses their contributions to journalism and how it affected the careers of writers as diverse as George Eliot, Elizabeth Gaskell, Anna Maria Hall, and Mary Braddon and Charlotte Yonge.

The Iranian left is of great historical significance and a trend of direct relevance to the current situation in Iran and to the evolution of the struggle between 'reformers' and 'conservatives'. Even though the left has never held power in Iran, its impact on the political, intellectual and cultural development of modern Iran has been profound. This book's authors undertake a fundamental reexamination and reappraisal of the phenomenon of leftist activism in Iran, interpreted in the broadest sense, throughout the period of its existence up to and including the present. "Reformers and Revolutionaries in Modern Iran" brings together contrasting views about the balance sheet of a century of leftism in Iran.

This book outlines a theory of communication and justice for the digital age, updating classic positions in political philosophy and ethics, and engaging thinkers from Aristotle through Immanuel Kant and the American pragmatists to John Rawls, Jürgen Habermas, and Amartya Sen. In communication seeking to define justice and call out injustice, there is such a thing as the last word. The chapters in this book trace the historical emergence of communication as a human right; specify the technological resources and institutional frameworks necessary for exercising that right; and address some of the challenges following from digitalization that currently confront citizens, national regulators, and international agencies. Among the issues covered are public access to information archives past and present; local and global networks of communication as sources of personal identities and imagined communities; the ongoing reconfiguration of the press as a fourth branch of governance; and privacy as a precondition for individuals and collectives to live their lives according to plans, and to make their own histories. The book will be of interest to students and researchers in media and communication studies, cultural studies, political philosophy and ethics, and interdisciplinary fields examining the ethical and political implications of new information and communication infrastructures.

A cutting-edge guide to quantum trading

Original and thought-provoking, Quantum Trading presents a compelling new way to look at technical analysis and will help you use the proven principles of modern physics to forecast financial markets.

In it, author Fabio Oreste shows how both the theory of relativity and quantum physics is required to makes sense of price behavior and forecast intermediate and long-term tops and bottoms. He relates his work to that of legendary trader W.D. Gann and reveals how Gann's somewhat esoteric theories are consistent with his applications of Einstein's theory of relativity and quantum theory to price behavior.Applies concepts from modern science to financial market forecasting Shows how to generate support/resistance areas and identify potential market turning points Addresses how non-linear approaches to trading can be used to both understand and forecast market prices

While no trading approach is perfect, the techniques found within these pages have enabled the author to achieve a very attractive annual return since 2002. See what his insights can do for you.

This workshop held at the University of North Carolina was in the series which started with meetings in the University of New Hampshire (April 1980) and the University of Michigan (April 1981). More than one hundred participants congregated in the Carolina Inn in April 1982 to discuss the status of grand unified theories and their connection to experiment. The spring foliage of Chapel Hill provided a beautiful back-drop to this Third Workshop on Grand Unification. As mentioned in the first talk herein, these three workshops have heard of indications, respectively, of neutrino oscillations, proton decay and a magnetic monopole. Since all three experimental reports remain unconfirmed, grand unifiers must wait expectantly and patiently. These proceedings preserve faithfully the ordering of the workshop talks which followed the tradition of alternation between theory and experiment. Only our introduction will segregate them. The experimental presentations mainly concerned proton decay and massive neutrinos. Four U.S. proton decay experiments were reported: the Brookhaven Irvine-Michigan experiment in the Morton Salt Mine at Fairport Harbor, Ohio was described by WILLIAM KROPP, and ROBERT MORSE represented the Harvard-Purdue-Wisconsin group in the Silver King Mine, Utah. The Homestake Mine, South Dakota and Soudan Mine, Minnesota, experiments were reported respectively by RICHARD STEINBERG and DAVID AYRES, the latter providing also a survey of future U.S. experiments."

This open access book brings together a range of contributions that seek to explore the ethical issues arising from the overlap between counter-terrorism, ethics, and technologies. Terrorism and our responses pose some of the most significant ethical challenges to states and people. At the same time, we are becoming increasingly aware of the ethical implications of new and emerging technologies. Whether it is the use of remote weapons like drones as part of counter-terrorism strategies, the application of surveillance technologies to monitor and respond to terrorist activities, or counterintelligence agencies use of machine learning to detect suspicious behavior and hacking computers to gain access to encrypted data, technologies play a significant role in modern counter-terrorism. However, each of these technologies carries with them a range of ethical issues and challenges. How we use these technologies and the policies that govern them have broader impact beyond just the identification and response to terrorist activities. As we are seeing with China, the need to respond to domestic terrorism is one of the justifications for their rollout of the "social credit system." Counter-terrorism technologies can easily succumb to mission creep, where a technology's exceptional application becomes normalized and rolled out to society more generally. This collection is not just timely but an important contribution to understand the ethics of counter-terrorism and technology and has far wider implications for societies and nations around the world.

Autonomous systems are one of the most important trends for the next generation of control systems. This book is the first to transfer autonomous systems concepts and intelligent agents theory into the control and operation environment of power systems. The focus of this book is to design a future control system architecture for electrical power systems, which copes with the changed requirements concerning complexity and flexibility and includes several applications for power systems. This book draws the whole circle from the theoretical and IT-concept of autonomous systems for power system control over the required knowledge-based methods and their capabilities to concrete applications within this field.

Intellectual Property Rights (IPR) infringement is so rampant in China that counterfeit goods - from general household merchandise, garments and media consumables to specialist products including pharmaceutical products and super computer chips - can be found in roadside stalls, markets, shops, department stores and even laboratory of leading universities. If allowed to continue these infringements may further engender a socially accepted culture of 'fakeness' that may seriously hamper innovation and economic progress. Gordon C. K. Cheung uses the case of intellectual property rights (IPR) to examine how and to what extent market forces and knowledge development affect the relationships of China and the world, especially the United States. Including detailed original statistics and data collected from Chinese provinces and cities and in-depth interviews with legal experts and policy makers, this book gives a unique insight into the opportunities and challenges that China faces as it increasingly becomes part of the global society. Intellectual Property Rights in China is a stimulating read for anyone studying Chinese Business and International Political Economy.

This book examines the communist movement in the Arab world from the time of the Russian revolution until after the collapse of the Soviet Union. It traces the interaction of the world communist movement which was characterized by an uncritical acceptance of Marxism-Leninism, and local communists, who moved from initial dependence on Moscow to a position more adapted to local circumstances and sensitivities that could be characterized as a distinctive 'Arab communism'. It goes on to trace the impact of 'Arab communism' on a range of issues in the region, arguing that the role of Arab communist parties was highly significant, and disproportionate to the relatively small numbers of communists in the countries concerned.

Focusing primarily on visual forms of representation, but also including material on literary representation, this volume brings together studies as apparently disparate as the iconography of power in Mediterranean prehistory and clothing and cultural meaning in the First and Second World Wars. What draws these papers together is the common focus on how the scholar of the twenty-first century can pursue the interpretation of past representational cultural production from a gendered perspective. The fruit of research by academics from the fields of archaeology, classics and ancient history, art history and social history, and from both sides of the Atlantic, make this volume a fascinating introduction to a developing field.

This edited book brings together a diverse range of chapters on space related topics. The authors included in this book are drawn from Australia and overseas, from academia, government, industry, civil society and the military. This book contains chapters that cover topics such as law, science, archaeology, defence, policy, and more, all with a focus on space. This edited collection is a timely international and interdisciplinary book, which addresses some of the contemporary issues facing activities in space and those attempting to understand, use and regulate the space domain. This edited book seeks to normalise the role of women as experts in the space sector, by not calling attention to the fact that all the authors are women - they are all experts in their respective fields who just happen to be women. Bringing together these contributions in this book in turn promotes the inclusion of diversity in the space sector. This edited collection is an opportunity to influence the development of the space industry - in terms of gender diversity, and diversity of disciplines and thinking - while it is in its formative stage, rather than trying to redress imbalances once they are entrenched in the industry.

This book identifies and describes five megatrends that will define the landscape of the Travel, Tourism & Hospitality industry, with a particular focus on the European context. Humans began travelling on the same day that Homo Sapiens first realized he could walk upright. No boundaries, mountains or cliffs have managed to stop or diminish our insatiable desire to find out what lies beyond the visible horizon. Tourism has enjoyed virtually uninterrupted growth for the past several decades, and the sector has now become the third-largest source of export revenue, after chemicals and fuel, and ahead of the automotive and food sectors. And yet, in its current globalised format, it is exposed to sudden shocks that can swiftly shake up the status quo accelerating the deployment of some megatrends here described. We have all witnessed the Covid-19 pandemic and its devastating consequences for the industry. While the number of international tourism arrivals to Europe has soared to over 700 million a year, at the same time we are experiencing a period of deep transformation. Bauman couldn't have been more accurate or insightful when he coined the word 'liquid' in this regard. As an exquisite expression of a civilized, rich and discerning first-world society, travel and tourism are now changing shape and meaning, requiring our business models to adapt. What are the megatrends that will dictate the future shape of our industry's landscape? Who is the new tourist, if there is one, and what is she looking for? Is the new post-technological era transforming the depth and the very essence of travelling? This book offers a number of visionary insights, as well as operational takeaways.

This book configures a consistent epistemology of biolaw that distinguishes itself from bioethics and from a mere set of international instruments on the regulation of biomedical practices. Such orthodox intellection has prevented biolaw from being understood as a new branch of law with legally binding force, which has certainly dwindled its epistemological density. Hence, this is a revolutionary book as it seeks to deconstruct the history of biolaw and its oblique epistemologies, which means not accepting perennial axioms, and not seeing paradigms where only anachronism and anomaly still exist. It is a book aimed at validity, but also at solidity because the truth of biolaw has never been told before. In that sense, it is also a revealing text. The book shapes biolaw as an independent and compelling branch of law, with a legally binding scope, which boosts the effectiveness of new deliberative models for legal sciences, as well as it utterly reinforces hermeneutical and epistemological approaches, in tune with the complexity of disturbing legal scenarios created by biomedical sciences' latest applications. This work adeptly addresses the origins of the European biolaw and its connections with American bioethics. It also analyses different biolaw's epistemologies historically developed both in Europe and in the United States, to finally offer a new conception of biolaw as a new branch of law, by exploring its theoretical and practical atmospheres to avoid muddle and uncertainty when applied in biomedical settings. This book is suitable for academics and students of biolaw, law, bioethics, and biomedical research, as well as for professionals in higher education institutions, courts, the biomedical industry, and pharmacological companies.

Der mit der Digitalisierung der Kommunikation einhergehende Wandel von Kommunikations- und Medienkulturen beeinflusst die Produktionsbedingungen und den Rezeptionsrahmen von Texten sowie kommunikative Praktiken und kommunikatives Handeln. Um kommunikative Praktiken zu vollziehen und kommunikatives Handeln möglichst effektiv zu gestalten, entstehen vielfältige diskursive Kommunikationsräume, in denen mediale Akteure zu verschiedenen Zwecken miteinander agieren. Mit der Verlagerung der kommunikativen Praktiken in die digitale Welt kommt es zur Verlinkung von Texten zu Diskursen, die multisemiotisch und multimedial geprägt und auf Interaktion ausgerichtet sind. Dieses Buch ist solchen diversen textuellen und diskursiven Erscheinungsformen der massenmedialen Kommunikation gewidmet, die auf der Grundlage erschlossener Textkorpora interdisziplinär untersucht werden. Gegenstand der breit gefächerten Diskussion sind hier einzelne Texte und zusammenhängende Textformate in verschiedenen Medien sowie diskursiv organisierte Textwelten diverser multimodaler und -medialer Ausgestaltung.

Small islands often enjoy a distinct juridical personality. Many, whether fully sovereign or not, successfully deploy this "gift of jurisdiction" to economic advantage, offsetting the potentially adverse effects of smallness, isolation and peripherality. These legal powers, reflected in supportive policy and culture, are themselves key economic resources in a development strategy. Globalization can be richly asymmetrical, offering lucrative opportunities for differentiation and nice strategies for small island jurisdictions. This book documents such lessons from a most unlikely group of North Atlantic Islands.

This book examines whether transplanting banks from outside can solve the problems involved in creating a well-functioning market economy, looking especially at the virtual complete takeover of East German banks by their Western counterparts after unification. Drawing on a wide range of English and German sources, and fieldwork interviews across Germany, it argues that there are no quick fix solutions for the transition to a market. Implications are discussed for East Germany and for other previously centrally planned economies, and for the global implications of foreign ownership in banking.

The age of Augustus, commonly dated to 30 BC - AD 14, was a pivotal period in world history. A time of tremendous change in Rome, Italy, and throughout the Mediterranean world, many developments were underway when Augustus took charge and a recurring theme is the role that he played in shaping their direction. The Cambridge Companion to the Age of Augustus captures the dynamics and richness of this era by examining important aspects of political and social history, religion, literature, and art and architecture. The sixteen essays, written by distinguished specialists from the United States and Europe, explore the multi-faceted character of the period and the interconnections between social, religious, political, literary, and artistic developments. Introducing the reader to many of the central issues of the Age of Augustus, the essays also break new ground and will stimulate further research and discussion.

Diplomacy is transforming and expanding its role as the method of interstate relations to a general instrument of communication among globalized societies. Adapting to globalization the practice of diplomacy is shared by non-state participants, thus becoming privatized and popularized.

With the strife for common values, the finality of international interactions moves beyond national interest towards communitarianism. International law governing foreign relations can be strengthened through judicial review by national courts.

Working on the interface of diplomacy and academia, this practitioner s perspective combines an insider view into innovation and change of the diplomatic process with a concise interdisciplinary academic analysis."