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Books > Business & Economics > Business & management > Sales & marketing > General

Marketing Mind Prints (Hardcover, Illustrated Ed): P. Kitchen Marketing Mind Prints (Hardcover, Illustrated Ed)
P. Kitchen
R2,632 Discovery Miles 26 320 Ships in 18 - 22 working days

By "marketing mind prints," this book is not attempting to map the future by indicating the nature of the marketing terrain and the ways to traverse it. The maps and the terrain are already well known. Instead, leading authors develop their own "mind print"--in other words, a picture of a segment of the marketing terrain they consider to be important now and in the future. The aim is for readers to ponder upon a specific "mind print," and to consider how and in what ways the print can be incorporated or developed within their own business.

Entrepreneurship in International Marketing (Hardcover): Shaoming Zou, Hui Xu, Linda Hui Shi Entrepreneurship in International Marketing (Hardcover)
Shaoming Zou, Hui Xu, Linda Hui Shi
R3,501 Discovery Miles 35 010 Ships in 10 - 15 working days

"The latest volume in the Advances in International Marketing series is a fresh addition to the international marketing literature, expanding the current knowledge in several significant ways. Divided in to two sections, the first part of Vol. 25 addresses important issues concerning entrepreneurship in the international market. Pulling together papers authored by well-known scholars they look at issues such as born-global firms' evolution, market orientation, alliance capabilities, customer orientation, and performance in the global market. Collectively, these papers shed significant new light on the role of entrepreneurship in born-global firms and exporting firms. The second part of Entrepreneurship in International Marketing brings together a collection of papers dealing with contemporary international marketing issues, including the conceptual domain of international marketing, global brands and luxury brands in emerging markets, international retail supply chains, and exit behaviour of FDI firms."

Driving Customer Appeal Through the Use of Emotional Branding (Hardcover): Ruchi Garg, Ritu Chhikara, Tapan Kumar Panda, Aarti... Driving Customer Appeal Through the Use of Emotional Branding (Hardcover)
Ruchi Garg, Ritu Chhikara, Tapan Kumar Panda, Aarti Kataria
R5,792 Discovery Miles 57 920 Ships in 18 - 22 working days

The value of advertising has always been an effective way to increase consumerism among customers. Through the use of emotional branding, companies and organizations can now target new and old patrons while building a strong relationship with them at the same time, to ensure future sales. Driving Customer Appeal Through the Use of Emotional Branding is a critical scholarly resource that examines the responses consumers have to differing advertising strategies, and how these reactions impact sales. Featuring relevant topics such as multisensory experiences, customer experience management, brand hate, and product innovation, this publication is ideal for CEOs, business managers, academicians, students, and researchers that are interested in discovering more effective and efficient methods for driving business.

Customer Relationship Management in the Financial Industry - Organizational Processes and Technology Innovation (Hardcover, 2nd... Customer Relationship Management in the Financial Industry - Organizational Processes and Technology Innovation (Hardcover, 2nd ed. 2013)
Federico Rajola
R2,658 R1,838 Discovery Miles 18 380 Save R820 (31%) Ships in 10 - 15 working days

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal systems to global information systems with the purpose to collect and update data on a global scale. In this book, Prof. Rajola analyses different aspects of CRM systems taking both an organizational and a technological perspective. He adopts a theoretical framework to unpack issues associated with the need for companies to integrate operations and business processes. The emphasis is then drawn to development of effective CRM (and CRM 2.0) initiatives by making use of illustrative case studies of successful CRM systems implementation in the financial industry. The framework adopted in this book can be used by both scholars and managers to evaluate the interdependencies between operations, business processes, and CRM systems. .

Customer Karma - Why Stop at a One-Night Stand, When You Can Have a Lifetime Relationship with Your Customers? (Hardcover):... Customer Karma - Why Stop at a One-Night Stand, When You Can Have a Lifetime Relationship with Your Customers? (Hardcover)
Arjun Sen
R609 R558 Discovery Miles 5 580 Save R51 (8%) Ships in 18 - 22 working days
Business Marketing: Concepts and Strategies (Hardcover): Kenneth Cliffe Business Marketing: Concepts and Strategies (Hardcover)
Kenneth Cliffe
R3,061 R2,776 Discovery Miles 27 760 Save R285 (9%) Ships in 18 - 22 working days
New Challenges to International Marketing (Hardcover, New): Tamer Cavusgil, Rudolf R. Sinkovics, Pervez N. Ghauri New Challenges to International Marketing (Hardcover, New)
Tamer Cavusgil, Rudolf R. Sinkovics, Pervez N. Ghauri
R4,092 Discovery Miles 40 920 Ships in 10 - 15 working days

Volume 20 of "Advances in International Marketing" guest-edited by Professors Sinkovics and Ghauri, addresses the impact on international marketing of major trends in the external and internal environment of the firm: technology-enabled international marketing research, global account management, procurement and international supplier networks, internationalization of small and entrepreneurial firms, outsourcing and offshoring, and reliability and validity issues for construct measurement. The volume is organized in four part. Part one presents a selection of papers that focus on the internationalization process of the firm. Part two combines studies with a small firm perspective and a focus on entrepreneurship. In the Part 3 on collaborative relationships, three studies examine value creation in strategic alliances, investigate reasons for international joint venture dissolution and offer a conceptual contribution on diversification - whether diversification results in a firm's value premium or a firm's value discount. Part 4 is devoted to methodological advancements. This section provides excellent examples of methodological challenges faced by today's scholars and managers alike.

Selling to the Government - What It Takes to Compete and Win in the World's Largest Market (Hardcover): M Amtower Selling to the Government - What It Takes to Compete and Win in the World's Largest Market (Hardcover)
M Amtower
R684 R613 Discovery Miles 6 130 Save R71 (10%) Ships in 18 - 22 working days

Learn the crucial ins and outs of the world's largest marketThe U.S government market represents the largest single market--anywhere. Government contract tracking firm Onvia estimates that government business--federal, state, local, and education--represents better than 40 percent of the nation's GDP. While anyone can play in this market, only those with the right preparation can win."Selling to the Government" offers real-world advice for successful entry into the biggest market anywhere. Get proven approaches, strategies, tactics, and tools to make your business stand out, build relationships, understand procedures, and win high-stakes contracts. - Every year thousands of companies enter the massive U.S. Government (BtoG) marketplace, and by the end of the first year, most are gone and less than 10 percent make it to year two - Author has advised hundreds of companies, including Apple, Dell, CDW, Northrop Grumman, General Dynamics, IT, GTSI, and many small firms, on all aspects of marketing and selling to the governmentFrom the go/no-go decision, through company infrastructure requirements, marketing, sales, business development, and more, this book offers the best advice from the most recognized authority in the market.

Winning in the Global Market - A Practical Guide to International Business Success (Hardcover): Bruce D. Keillor Winning in the Global Market - A Practical Guide to International Business Success (Hardcover)
Bruce D. Keillor
R1,676 R1,471 Discovery Miles 14 710 Save R205 (12%) Ships in 10 - 15 working days

Achieving success in the global marketplace is now a little easier thanks to this practical and comprehensive guide. International opportunities are not limited to the Fortune 500. Winning in the Global Market: A Practical Guide to International Business Success is a resource that will enable firms of all experience levels to explore the possibilities international markets hold and, if they are already engaged, to improve current international operations. Practical and easily understood, the guide synthesizes well-established approaches to global business best practices and shares the most cutting-edge ways of dealing with today's dynamic international business environment. Readers are shown how to conduct an international SWOT analysis that can spell the difference between failure and success and are taken sequentially through issues that must be addressed to compete in the international arena. Regardless of a firm's current status, the book will prove invaluable in answering four critical questions: which market, or markets, to enter (or continue in); when to do so; what the scale or scope of entry should be; and when it is appropriate to make changes. Scorecards that can be used to analyze and assess the reader's individual firm An appendix of resources that will help firms identify and access the most helpful outside sources for international business information and assistance

Authority - How Experts Just Like You Are Using Authority Books To Grow Their Influence, Raise Their Fees And Steal Your... Authority - How Experts Just Like You Are Using Authority Books To Grow Their Influence, Raise Their Fees And Steal Your Clients! (Hardcover)
Rob Cuesta
R573 Discovery Miles 5 730 Ships in 10 - 15 working days
Fashion & Music (Hardcover, 1st ed. 2018): Jochen Strahle Fashion & Music (Hardcover, 1st ed. 2018)
Jochen Strahle
R4,988 Discovery Miles 49 880 Ships in 10 - 15 working days

This book will broaden readers' understanding of the links between the music and fashion industries. It highlights the challenges currently facing the fashion industry in terms of hyper-competition, definition of ever-faster trends, changing consumer demands etc. In fact, the fashion industry is heavily influenced by the digital revolution in the music industry, which has changed the face of individual music consumption and social reference, and therefore, also has impacts on fashion consumption and social reference. This understanding is crucial in order to realign any fashion company's strategies to the demands of modern fashion consumers. In terms of content, the book first discusses the social perspective of fashion and music. This includes an analysis of music as a key influencer of fashion trends, both theoretically and on the basis of a case study on grunge music. Then the role of music in the fashion business is addressed, and covers in-store music and the role of music in fashion communication. Following up, the role of fashion in the music business is analyzed. This includes the trend of co-design of fashion collections, music artists' role of differentiation by style, and the market for music fashion merchandise articles (both theoretically and drawing on a case study). In closing, potential lessons learned from the music industry are developed for the fashion industry. This includes an analysis of the digital revolution and the advent of the crowdfunding idea (both theoretically and in a case study).

Marketing in the Emerging Markets of Islamic Countries (Hardcover, 2007 ed.): M. Marinov Marketing in the Emerging Markets of Islamic Countries (Hardcover, 2007 ed.)
M. Marinov
R1,404 Discovery Miles 14 040 Ships in 18 - 22 working days

The book offers an exciting overview of the marketing opportunities, challenges and traditions in Islamic countries. With one fifth of the world population, these markets are spread across three continents where Islamic values have largely shaped the societal structures, culture and legal norms that influence consumer preferences and behaviour. Providing an insight into the specifics of marketing in Islamic countries, the book is an interesting and helpful read for marketers, students and all who enjoy marketing challenges presented by less well-known emerging markets.

Wake Up Call - Lessons from the ALS Ice Bucket Challenge for Nonprofit Social Media (Hardcover): Deb Finch Wake Up Call - Lessons from the ALS Ice Bucket Challenge for Nonprofit Social Media (Hardcover)
Deb Finch
R565 Discovery Miles 5 650 Ships in 10 - 15 working days
Emerging Trends and Innovation in Sports Marketing and Management in Asia (Hardcover): Ho Keat Leng, Noah Yang Hsu Emerging Trends and Innovation in Sports Marketing and Management in Asia (Hardcover)
Ho Keat Leng, Noah Yang Hsu
R5,675 Discovery Miles 56 750 Ships in 18 - 22 working days

Once only associated with North America and Europe, formal athletic events are now becoming more prevalent in Asia as well. With the expansion of this industry, there is a need for efficient and strategic advertising to promote competitions, events,and teams. Emerging Trends and Innovation in Sports Marketing and Management in Asia brings together research and case studies to evaluate and discuss the effectiveness of current methodologies and theories in an effort to improve promotional activities and the organization of all aspects of the sports industry. This publication is an essential reference source for academicians, researchers, industry practitioners, and upper-level students interested in the theories and practices of sports marketing and management with a special focus on Asia.

A Twenty-First Century Guide to Aldersonian Marketing Thought (Hardcover, 2006 ed.): Ben Wooliscroft, Robert D. Tamilia,... A Twenty-First Century Guide to Aldersonian Marketing Thought (Hardcover, 2006 ed.)
Ben Wooliscroft, Robert D. Tamilia, Stanley J Shapiro
R4,340 Discovery Miles 43 400 Ships in 18 - 22 working days

A Twenty-First Century Guide to Aldersonian Marketing Thought introduces readers to the life, the writings and the intellectual legacy of Wroe Alderson, the preeminent marketing thinker of the mid-twentieth century. Both Aldersona (TM)s seminal contributions to marketing theory and his "best practices" articles in the areas of marketing management and ethics have been reproduced. Contributions by others about Wroe Alderson include a biography and a number of previously published articles that build on Alderson's theoretical contributions. Six original articles further explore Wroe Alderson's life, his work, his character and his intellectual impact. This book also contains two bibliographies: one of material written by Alderson over a forty year period and the other of publications that discuss his work. This single volume provides readers with an "in depth" understanding of the nature, the scope, and the magnitude of Aldersona (TM)s highly original and lasting contributions to marketing theory and thought.

Win the Game of Googleopoly - Unlocking the Secret Strategy of Search Engines (Hardcover): Sean V. Bradley Win the Game of Googleopoly - Unlocking the Secret Strategy of Search Engines (Hardcover)
Sean V. Bradley
R587 R541 Discovery Miles 5 410 Save R46 (8%) Ships in 18 - 22 working days

Rank higher in search results with this guide to SEO and content building supremacy Google is not only the number one search engine in the world, it is also the number one website in the world. Only 5 percent of site visitors search past the first page of Google, so if you're not in those top ten results, you are essentially invisible. Winning the Game of Googleopoly is the ultimate roadmap to Page One Domination. The POD strategy is what gets you on that super-critical first page of Google results by increasing your page views. You'll learn how to shape your online presence for Search Engine Optimization, effectively speaking Google's language to become one of the top results returned for relevant queries. This invaluable resource provides a plan that is universal to any business in any industry, and provides expert guidance on tailoring the strategy to best suit your organization. Coverage includes an explanation of the mechanics of a search, and how to tie your website, paid ads, online reputation, social media, content, images, and video into a winning SEO strategy that pushes you to the front of the line. The Page One Domination strategy incorporates all the ways in which you can beef up your Internet presence and online reputation. This book is a clear, straightforward guide that will knock down the silos of the Internet and teach you exactly how to integrate all aspects of content creation into a synergistic, SEO strategy. Understand how search engines return results Design an effective, all-encompassing SEO strategy Create the content that gets page views and improves rank Optimize social media and video as part of an overall SEO plan The rules of SEO are always changing, and following outdated rules can actually work against you, burying you at the bottom of the pile. This book will spark a paradigm shift in how you think about SEO and gives you the tools you need to craft a strategy tailored to your specific market. To be successful, you need to be on page one of Google, and Winning the Game of Googleopoly can show you how to get there.

Lifestyle Marketing - Reaching the New American Consumer (Hardcover, New): Ronald D. Michman, Edward M. Mazze, Alan J. Greco Lifestyle Marketing - Reaching the New American Consumer (Hardcover, New)
Ronald D. Michman, Edward M. Mazze, Alan J. Greco
R2,225 R2,055 Discovery Miles 20 550 Save R170 (8%) Ships in 10 - 15 working days

In today's competitive economic environment, knowing your customer has never been more important. Research shows that most companies do not segment their market by lifestyle. Instead, they rely solely on demographic factors to define their customers. This book helps marketers understand how to reach customers from children to tweens and singles to seniors. It demonstrates how such trends as cross-shopping and the blurring of gender roles can be accounted for by one's overall marketing strategy. Yet another consumer group evaluated here is the emerging affluent market. This book is a prerequisite to relationship marketing. It tells the reader how to reach carefully defined and described market segments. Because buyers' behaviors are so important to lifestyle market segmentation strategies, this book demonstrates how such trends as cross-shopping and the blurring of gender roles can be accounted for by one's overall marketing strategy.

The Evolving Sales Engineer (Hardcover): Edward S Levine The Evolving Sales Engineer (Hardcover)
Edward S Levine
R807 R712 Discovery Miles 7 120 Save R95 (12%) Ships in 18 - 22 working days
Blockchain Technology Applications in Businesses and Organizations (Hardcover): Pietro De Giovanni Blockchain Technology Applications in Businesses and Organizations (Hardcover)
Pietro De Giovanni
R6,170 Discovery Miles 61 700 Ships in 18 - 22 working days

Blockchain technology has the ability to disrupt industries and transform business models since all intermediaries and stakeholders can now interact with little friction and at a fraction of the current transaction costs. Using blockchain technology, firms can undergo new applications and processes by pursuing transparency and control, low bureaucracy, trustless relationships, high standards of responsibility, and sustainability. As a result, business and organizations can successfully implement blockchain to grant transparency to consumers and end-users; remove challenges linked to pollution, frauds, human rights, abuse, and other inefficiencies; as well as guaranteed traceability of goods and services by univocally identifying the provenance inputs' quantity and quality along with their treatment and origin. Blockchain Technology Applications in Businesses and Organizations reveals the true advantages that blockchain entails for firms by creating transparent and digital transactions, resolves conflicts and exceptions, and provides incentive-based mechanisms and smart contracts. This book seeks to create a clear understanding of blockchain's applications such that business leaders can see and evaluate its real advantages. Blockchain is then analyzed not from the typical perspective of financial tools using cryptocurrencies and bitcoins but from the perspective of the business advantages for business and organizations. Specifically, the book highlights the advantages of blockchain across different segments and industries by analyzing specific aspects like procurement, manufacturing, contracts, inventory, logistics, operations, sustainability, technology, and innovation. It is an essential reference source for managers, executives, IT specialists, students, operations managers, supply chain managers, project managers, technology managers, academicians, and researchers.

Decision Making in Marketing and Finance - An Interdisciplinary Approach to Solving Complex Organizational Problems... Decision Making in Marketing and Finance - An Interdisciplinary Approach to Solving Complex Organizational Problems (Hardcover)
P. Koku
R3,249 Discovery Miles 32 490 Ships in 18 - 22 working days

As interest in MBA programs and business schools more generally continues to grow, it is essential that teachers and students analyse their established strategy for decision making. The successful use of case studies in business schools shows the superior outcomes of an interdisciplinary approach to problem solving. Disappointingly, functional departmental silos within universities still exist and keep problem solvers from seeing all the effects of a given issue. In addition to providing teaching material, Decision Making in Marketing and Finance provides motives and strategies to break down functional silos in making informed and effective business and finance decisions. Koku achieves his goal by showing how value can be created for shareholders and other stakeholders, linking marketing and finance decision making, and providing much-needed teaching materials for an interdisciplinary approach to case analysis.

Breakthrough - Shatter the 25 Little Lies Holding You Back From Firing your Boss and Launching the Online Business You've... Breakthrough - Shatter the 25 Little Lies Holding You Back From Firing your Boss and Launching the Online Business You've Always Dreamed Of (Hardcover)
Jonathan Green; Edited by Alice Fogliata
R693 Discovery Miles 6 930 Ships in 18 - 22 working days
The Global Corporate Brand Book (Hardcover, First): M. Morley The Global Corporate Brand Book (Hardcover, First)
M. Morley
R1,762 Discovery Miles 17 620 Ships in 18 - 22 working days

The definition of an organization is its brand, which has a measurable value. This new book examines the ways in which public relations practitioners can assume a leading role in building brand value by establishing trust and enhancing reputation for every type of entity. There are lessons for large corporations, family companies, professional service firms, NGOs, not-for-profit organizations and even nations. A number of current case studies reveal the secrets of some of today's most successful global corporate brands.

Specialty Retailers -- Marketing Triumphs and Blunders (Hardcover): Ronald D. Michman, Edward M. Mazze Specialty Retailers -- Marketing Triumphs and Blunders (Hardcover)
Ronald D. Michman, Edward M. Mazze
R2,808 R2,542 Discovery Miles 25 420 Save R266 (9%) Ships in 10 - 15 working days

Michman and Mazze present five key variables that retailing executives in nine specialty businesses must understand and work with, to gain and sustain competitive advantage in their competitive environments. Innovation, target market segmentation, image development, physical store decor, and human resource managementf are identified and examined. Authors argue convincingly from research and practical experience that these fundamental considerations are crucial to achieving competitive dominance. With up-to-date analyses and extensive coverage of e-commerce and internet retailing as well, their book is essential for retailing executives.

Michman and Mazze find that successful specialty retailers are not all things to all customers, and do not try to be. They are, however, the first to apply new technologies. Authors analyze the development of specialty stores in the U.S. and tie their variables together in an epilogue. Along the way they make clear that by focusing on their five critical variables, we can understand how marketing successes come about and what causes blunders in the nine highly important store categories under their examination here. They point out that not all of their variables need be used concurrently. Some may be more critical than others, and this depends on environmental and competitive conditions. Backing it all up is meticulously developed evidence from their research and personal experience -- all of it presented readably and in a way that practitioners can understand and immediately apply.

Agile Marketing Strategies - New Approaches to Engaging Consumer Behavior (Hardcover, 1st ed. 2022): Rajagopal Agile Marketing Strategies - New Approaches to Engaging Consumer Behavior (Hardcover, 1st ed. 2022)
Rajagopal
R3,663 Discovery Miles 36 630 Ships in 10 - 15 working days

This book discusses the analysis of consumer behavior as a fundamental tool to build agility in business models and strategies. Exploring recent scientific developments in neurobehavioral research, this book argues that the development of agile marketing strategies requires an examination of neurobehavioral experiences in visual merchandising, shopping, and consumption, and an understanding cognitive synchronization with emotions, such as eye movements, gestures, verbal manifestation, and encoding behavior among consumers. The author discusses possible approaches to measure neuro-responses during a consumer's shopping experience, both in-store and online. Such approaches will help firms to understand real-time neurobehavioral effects and improve the marketing capabilities of the firm accordingly. Discussing new strategies suitable to co-create agile business models in association with the market players and consumers, this interdisciplinary work engages scholarship on business agility, consumer behavior, social intervention, collective intelligence, decision-making, and stakeholder values.

Co-Branding - The Science of Alliance (Hardcover): T. Blackett, R. Boad Co-Branding - The Science of Alliance (Hardcover)
T. Blackett, R. Boad
R1,402 Discovery Miles 14 020 Ships in 18 - 22 working days

The strategic management and development of brands continues to grow in importance for most businesses and the last decade has seen more and more brand owners turning to co-branding as a way of adding further value to their brand assets. The synergy that can be created by two well-matched brands working together in harmony can be considerable and enhance both profitability and the valuation of the brand for both parties. However, the challenges presented by co-branding are considerable, getting the strategy right for a single brand is hard enough, but once two brands are brought together the challenges increase considerably. The brand personalities must be complementary. This is the first book to explore this important area.

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