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Books > Business & Economics > Business & management > Sales & marketing > General

Bacon & Eggs - How to Be Totally Committed to Your Sales Career (Hardcover): Jim Cross Bacon & Eggs - How to Be Totally Committed to Your Sales Career (Hardcover)
Jim Cross
R357 Discovery Miles 3 570 Ships in 10 - 15 working days

If you're looking to improve your sales performance and reach a high level of success in your job, you need to have the commitment, passion, and attitude to make it happen. "Bacon & Eggs: How to Be Totally Committed to Your Sales Career "digs deep into the hard-core realities of sales and uncovers what true winners do to stay on top. Drawing on more than fifteen years' experience in saleDrawing sales and executive management, Jim Cross shares his trade secrets in a no-nonsense, easy-to-understand style. Cross believes that we should think of sales as personal-not business. Using real-life examples, Cross shows you how to increase your sales and secure stronger relationships by

Utilizing static information Partnering with liaisons Acting on basic principles Learning the do's and don'ts of the daily grind

Committing yourself to a successful sales career takes hard work and dedication. But by following Cross's essential advice and refusing to accept failure, you'll become a top performer and make more money than you've ever dreamed. Take the leap from average to exceptional with "Bacon & Eggs"

Tourism's New Markets - Drivers, details and directions (Hardcover): Philip Pearce, Antonia Correia Tourism's New Markets - Drivers, details and directions (Hardcover)
Philip Pearce, Antonia Correia
R3,125 Discovery Miles 31 250 Ships in 10 - 15 working days

Tourism is facing new challenges. The number of tourists in the world is increasing, new segments are emerging and their flows are shifting. 'Tourism's New Markets: Drivers, details and directions' explores these new segments and markets and all their different needs, interests and cultures. Emerging markets are in countries with an increasing economic performance (such as Asia and the Middle East) and with the largest populations (including India, China, Indonesia, Brazil, Argentina, Mexico)and it is expected that other emerging source markets will add to those recently observed from the giants (China and Russian Federation) as major tourist newcomers. Changes such as an ageing population, the growth of megalopolises and the decline of the traditional nuclear family lead to the creation of new market segments, all which have new interests and demands. This edited volume looks at the consumer needs of seniors, millennials, pleasure tourists, singleton tourists, Muslim travellers, nationality based cohorts as well as cross-generational segments, luxury travel and unique special interest groups amongst others. With contributions from international experts in the field, 'Tourism's New Markets: Drivers, details and directions' provides a research-led perspective to: * Explore and understand emerging markets and segments * Identify the most effective marketing strategies to build emerging markets and segments * Create a body of knowledge that shapes the boundaries of marketing to reach an orientalised and market perspective * Compare developing markets with emerging ones * Offer a global perspective of marketing and tourists' behaviours and build a comparative framework of developed and emerging markets * Develop a new research framework to excel in emerging markets A must have volume for higher level undergraduates, graduate students and practitioners in the fields of tourism, it is contextualised throughout with international case studies and examples to provide a real world perspective.

Tourism's New Markets - Drivers, details and directions (Paperback): Philip Pearce, Antonia Correia Tourism's New Markets - Drivers, details and directions (Paperback)
Philip Pearce, Antonia Correia
R1,141 Discovery Miles 11 410 Ships in 10 - 15 working days

Tourism is facing new challenges. The number of tourists in the world is increasing, new segments are emerging and their flows are shifting. 'Tourism's New Markets: Drivers, details and directions' explores these new segments and markets and all their different needs, interests and cultures. Emerging markets are in countries with an increasing economic performance (such as Asia and the Middle East) and with the largest populations (including India, China, Indonesia, Brazil, Argentina, Mexico)and it is expected that other emerging source markets will add to those recently observed from the giants (China and Russian Federation) as major tourist newcomers. Changes such as an ageing population, the growth of megalopolises and the decline of the traditional nuclear family lead to the creation of new market segments, all which have new interests and demands. This edited volume looks at the consumer needs of seniors, millennials, pleasure tourists, singleton tourists, Muslim travellers, nationality based cohorts as well as cross-generational segments, luxury travel and unique special interest groups amongst others. With contributions from international experts in the field, 'Tourism's New Markets: Drivers, details and directions' provides a research-led perspective to: * Explore and understand emerging markets and segments * Identify the most effective marketing strategies to build emerging markets and segments * Create a body of knowledge that shapes the boundaries of marketing to reach an orientalised and market perspective * Compare developing markets with emerging ones * Offer a global perspective of marketing and tourists' behaviours and build a comparative framework of developed and emerging markets * Develop a new research framework to excel in emerging markets A must have volume for higher level undergraduates, graduate students and practitioners in the fields of tourism, it is contextualised throughout with international case studies and examples to provide a real world perspective.

Competitive Strategies - Managing the Present, Imagining the Future (Hardcover): E. Valdani, A. Arbore Competitive Strategies - Managing the Present, Imagining the Future (Hardcover)
E. Valdani, A. Arbore
R3,997 Discovery Miles 39 970 Ships in 18 - 22 working days

This book proposes a new framework to effectively manage both offensive and defensive marketing strategies. It reinterprets the competitive challenge as a circular journey, that is, an endless sequence of three competitive 'seasons'. The authors call them the games of movement, imitation, and position.

Living Life Residually (Hardcover): Sabrina Dagostino Living Life Residually (Hardcover)
Sabrina Dagostino
R711 Discovery Miles 7 110 Ships in 10 - 15 working days
Sure Up Your Funds - A Fundraiser Depot (Hardcover): Preston S Walker Sure Up Your Funds - A Fundraiser Depot (Hardcover)
Preston S Walker
R844 Discovery Miles 8 440 Ships in 10 - 15 working days
Strategic Marketing in Fragile Economic Conditions (Hardcover): Irene Samanta Strategic Marketing in Fragile Economic Conditions (Hardcover)
Irene Samanta
R5,057 Discovery Miles 50 570 Ships in 18 - 22 working days

In a time of economic downturn, effective marketing becomes increasingly difficult. In order to remain competitive and prosperous, organizations must strategically analyze their position in the market and implement new marketing plans. Strategic Marketing in Fragile Economic Conditions provides relevant theoretical frameworks and the latest empirical research findings relating to consumer confidence, marketing strategies, and the influence of trust during a time of economic crisis. A timely and relevant scholarly resource, this publication is of use to business professionals, academicians, researchers, and graduate students aiming to stay abreast of the latest theories, research, and strategic models for business success during difficult economic times.

Interactive Decision Aids in E-Commerce (Hardcover, 2012): Jella Pfeiffer Interactive Decision Aids in E-Commerce (Hardcover, 2012)
Jella Pfeiffer
R2,675 Discovery Miles 26 750 Ships in 18 - 22 working days

This book gives recommendations on which interactive decision aids to offer in webstores. Interactive decision aids are tools that help online shoppers to compare and evaluate product information. Consumers can, for instance, exclude products that do not meet certain criteria, they can highlight certain information or they can assign ratings of different kinds. Interactive decision aids are important, because finding the preferred product in a short amount of time increases both the customers' satisfaction and, in turn, the sales volume.This book includes a detailed description of decision aids, closely studies how decision aids are related to the decision behavior of customers, and develops a comprehensive system of decision aids, which is very flexible, increases both customer satisfaction and confidence, and can be used intuitively. The close link between typical behaviors and the decision aids allows webstores to learn about customers' decision-making behavior by using a simple click stream analysis. The book is written in an easy-to-read style and provides both practical recommendations and knowledge about consumer behavior

"

Italian Banking and Financial Law: Intermediaries and Markets (Hardcover): D. Siclari Italian Banking and Financial Law: Intermediaries and Markets (Hardcover)
D. Siclari
R4,235 Discovery Miles 42 350 Ships in 10 - 15 working days

In today's increasingly global and integrated financial climate, there is an amplified need for cooperation between regulators and supervisors across the globe in order to promote economic growth and maintain competitive markets. However, idiosyncrasies remain within local markets, and for those wishing to participate within them, it is necessary to understand the distinctive qualities of each. This book explores the intermediaries of the Italian financial system. It examines the banks, investment services, electronic payment institutions, insurance companies and credit rating agencies functioning in the country, to explore how Italian regulation functions within the context of a wider harmonizing trend. The authors present a study on the current control models of the Italian markets in the wake of changes induced by the privatization of public banks, the increased size and complexity of the intermediaries, the increased level of competition, and the internationalization of the financial innovation. They explain how the country's financial markets are controlled by a combination of bodies, including the State, the authorities and the market participants themselves.

Firms, Markets, and Hierarchies - The Transaction Cost Perspective (Hardcover, New): Glenn R. Carroll, David J. Teece Firms, Markets, and Hierarchies - The Transaction Cost Perspective (Hardcover, New)
Glenn R. Carroll, David J. Teece
R4,600 Discovery Miles 46 000 Ships in 10 - 15 working days

This book examines transaction cost economics, the influential theoretical perspective on organizations and industry that was the subject of Oliver Williamson's seminal book, Markets and Hierarchies (1975). Written by leading economists, sociologists, and political scientists, the essays collected here reflect the fruitful intellectual exchange that is occurring across the major social science disciplines. They examine transaction cost economics' general conceptual orientation, its specific theoretical propositions, its applications to policy, and its use in systematic empirical research. The chapters include classic texts, broad review essays, reflective commentaries, and several new contributions to a wide range of topics, including organizations, regulations and law, institutions, strategic management, game theory, entrepreneurship, innovation, finance, and technical information.

Lifestyle Market Segmentation (Hardcover, New): Ronald D. Michman Lifestyle Market Segmentation (Hardcover, New)
Ronald D. Michman
R2,804 R2,538 Discovery Miles 25 380 Save R266 (9%) Ships in 10 - 15 working days

As businesses have grown to realize that the success of operations is more and more dependent upon an adequate knowledge of consumer behavior, the importance of lifestyle market segmentation has increased steadily. In this volume, Ronald Michman shows how social and cultural changes in group dynamics and purchasing influences can be used in making lifestyle marketing decisions. Working from a management-oriented perspective, Michman describes the key steps in market planning--interpreting signals of change, assessing the implications of change, and developing strategies to take advantage of the change--and challenges the viewpoint that strategies from lifestyle market segmentation studies can be developed in the short term.

Viewing lifestyle market segmentation as just one aspect of an overall marketing plan, Michman links the specific strategies of this approach to the larger issues of strategic planning. The first three chapters of the book place the topics of market segmentation and lifestyle segmentation into a historical perspective, and trace the development of these marketing approaches. The next three chapters focus on group dynamics and purchasing influences, covering specific target markets such as singles, teens, the elderly, and ethnic groups. Methods for cultivating these markets through lifestyle segmentation strategies are fully discussed. In the final three chapters, lifestyle segmentation is examined in relation to the impact on consumer behavior of decision making, purchasing habits, and changing values. With its emphasis on practical application, this work will be a valuable resource for managers and other professionals in the marketing field, as well as for students in business and marketing courses.

Marketing for Nonprofit Organizations, 2nd Edition (Hardcover, 2nd Revised edition): David Rados Marketing for Nonprofit Organizations, 2nd Edition (Hardcover, 2nd Revised edition)
David Rados
R2,827 R2,561 Discovery Miles 25 610 Save R266 (9%) Ships in 10 - 15 working days

A professional book and text for anyone interested in marketing in the nonprofit sector. Rados covers the entire field, from explaining what marketing is to describing the role of marketing in the nonprofit organization. He provides specifics on pricing, distribution, product, and marketing communications. He thoroughly treats raising money and attracting and keeping volunteers. By providing illustrations and examples, Rados teaches the reader to analyze marketing problems and make sound decisions. Marketing for NonProfit Organizations will be of interest to nonprofit managers, marketers, and business students.

Brand Avatar - Translating Virtual World Branding into Real World Success (Hardcover): Alycia De Mesa Brand Avatar - Translating Virtual World Branding into Real World Success (Hardcover)
Alycia De Mesa
R1,340 Discovery Miles 13 400 Ships in 10 - 15 working days

Virtual worlds such as Second Life, have millions of users worldwide. Virtual world "residents" wield huge purchasing power, and use real money in the online economies. Companies as diverse as Adidas, Jean-Paul Gaultier, and MTV have plunged into these unchartered waters to give their brands a virtual presence, using varied strategies.

Fashion Communication in the Digital Age - FACTUM 19 Fashion Communication Conference, Ascona, Switzerland, July 21-26, 2019... Fashion Communication in the Digital Age - FACTUM 19 Fashion Communication Conference, Ascona, Switzerland, July 21-26, 2019 (Hardcover, 1st ed. 2019)
Nadzeya Kalbaska, Teresa Sadaba, Francesca Cominelli, Lorenzo Cantoni
R4,044 Discovery Miles 40 440 Ships in 18 - 22 working days

This book represents a major milestone in the endeavour to understand how communication is impacting on the fashion industry and on societal fashion-related practices and values in the digital age. It presents the proceedings of FACTUM 19, the first in a series of fashion communication conferences that highlights important theoretical and empirical work in the field. Beyond documenting the latest scientific insights, the book is intended to foster the sharing of methodological approaches, expand the dialogue between communications' studies and fashion-related disciplines, help establish an international and interdisciplinary network of scholars, and offer encouragement and fresh ideas to junior researchers. It is of high value to academics and students in the fields of fashion communication, fashion marketing, visual studies in fashion, digital transformation of the fashion industry, and the cultural heritage dimension of fashion. In addition, it is a key resource for professionals seeking sound research on fashion communication and marketing.

Designing Agentive Technology - AI That Works for People (Paperback): Christopher Noessel Designing Agentive Technology - AI That Works for People (Paperback)
Christopher Noessel
R868 Discovery Miles 8 680 Ships in 10 - 15 working days
Star-Spangled Soccer - The Selling, Marketing and Management of Soccer in the USA (Hardcover): G. Hopkins Star-Spangled Soccer - The Selling, Marketing and Management of Soccer in the USA (Hardcover)
G. Hopkins
R1,450 Discovery Miles 14 500 Ships in 18 - 22 working days

"Star-Spangled Soccer "charts America's 25 year journey to becoming a soccer nation, the key business, decisions, personalities, and events that shaped its growth and the developing perfect soccer storm that will propel its unstoppable march forward. The book take its lead from a single premise that the granting of the 1994 World Cup to the United States set in motion a chain of events that has redefined soccer in America forever and ultimately positioned it to become a major force in the rapidly changing American Sports landscape. Drawn from a 20 year career as a senior executive in the American soccer market and supported by first person interviews and insights with all the key personalities and decision makers "Star-Spangled Soccer" is a must read for anyone wanting to understand the American Soccer Market, where it has come from and why it is positioned for tremendous growth over the next 10 years. Check out the site www.starspangledsoccer.com

SELL (Paperback, 7th edition): Raymond (Buddy) LaForge, Ramon Avila, Michael Williams, Thomas Ingram, Charles Schwepker SELL (Paperback, 7th edition)
Raymond (Buddy) LaForge, Ramon Avila, Michael Williams, Thomas Ingram, Charles Schwepker
R1,195 R1,113 Discovery Miles 11 130 Save R82 (7%) Ships in 10 - 15 working days

Master today's most effective professional selling concepts and skills with SELL, 7E by 4LTR Press. Updated, streamlined chapters cover the most relevant topics and current industry selling practices. This edition covers recent technology, including artificial intelligence, for use in the selling process. New or expanded coverage addresses storytelling in sales, customer engagement and the customer experience. This edition's visual presentation is complemented with new chapter-opening vignettes and new coverage of the latest ethical dilemmas and virtual selling strategies. Study tools and activities like case studies and role play videos help you prepare for real-world situations. MindTap digital resources let you read or listen to chapters and study with flashcards and practice quizzes. When it's time to review, you can easily gather everything you've flagged or noted into a guide you organize. Track your scores so you know where to focus efforts to reach your learning goals.

Engaging Public Sector Clients - From Service-Delivery to Co-Production (Hardcover, New): John Alford Engaging Public Sector Clients - From Service-Delivery to Co-Production (Hardcover, New)
John Alford
R2,888 Discovery Miles 28 880 Ships in 18 - 22 working days

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

Credit Risk: Modeling, Valuation and Hedging (Hardcover, 1st ed. 2002. Corr. 2nd printing 2004): Tomasz R. Bielecki, Marek... Credit Risk: Modeling, Valuation and Hedging (Hardcover, 1st ed. 2002. Corr. 2nd printing 2004)
Tomasz R. Bielecki, Marek Rutkowski
R3,386 Discovery Miles 33 860 Ships in 18 - 22 working days

The main objective of Credit Risk: Modeling, Valuation and Hedging is to present a comprehensive survey of the past developments in the area of credit risk research, as well as to put forth the most recent advancements in this field. An important aspect of this text is that it attempts to bridge the gap between the mathematical theory of credit risk and the financial practice, which serves as the motivation for the mathematical modeling studied in the book. Mathematical developments are presented in a thorough manner and cover the structural (value-of-the-firm) and the reduced (intensity-based) approaches to credit risk modeling, applied both to single and to multiple defaults. In particular, the book offers a detailed study of various arbitrage-free models of defaultable term structures with several rating grades.

Twitter is Not a Strategy - Remastering the Art of Brand Marketing (Hardcover): Tom Doctoroff Twitter is Not a Strategy - Remastering the Art of Brand Marketing (Hardcover)
Tom Doctoroff 1
R688 Discovery Miles 6 880 Ships in 10 - 15 working days

In a cultural climate saturated by technology, marketing professionals have focused their energies on creating newer and more digital methods of advertising their brands, with the fear that if they don't embrace "Big Data," they will fade into obscurity. But Tom Doctoroff, Asia CEO for J. Walter Thompson, argues that this frenzy over digital media has created a schism in the marketing world that is hindering brands from attaining their true business potential. The tension between traditional branding and the seemingly unlimited possibilities presented by the advent of "digital" branding leads companies to abandon the tried and true aspects of marketing for the flash of the new. In this informative new book, Doctoroff explains why a strategy that truly integrates the two ideas is the best way for a brand to move into the future. Using some of the biggest brand names in the world as examples, such as Coca-Cola, Nike, and Apple, he breaks down the framework of marketing to explain how digital marketing can't stand without the traditional foundation.

Wal-Mart Wars - Moral Populism in the Twenty-First Century (Hardcover, New): Rebekah Peeples Massengill Wal-Mart Wars - Moral Populism in the Twenty-First Century (Hardcover, New)
Rebekah Peeples Massengill
R2,862 Discovery Miles 28 620 Ships in 18 - 22 working days

Wal-Mart is America's largest retailer. The national chain of stores is a powerful stand-in of both the promise and perils of free market capitalism. Yet it is also often the target of public outcry for its labor practices, to say nothing of class-action lawsuits, and a central symbol in America's increasingly polarized political discourse over consumption, capitalism and government regulations. In many ways the battle over Wal-Mart is the battle between "Main Street" and "Wall Street" as the fate of workers under globalization and the ability of the private market to effectively distribute precious goods like health care take center stage. In Wal-Mart Wars, Rebekah Massengill shows that the economic debates are not about dollars and cents, but instead represent a conflict over the deployment of deeper symbolic ideas about freedom, community, family, and citizenship. Wal-Mart Wars argues that the family is not just a culture wars issue to be debated with regard to same-sex marriage or the limits of abortion rights; rather, the family is also an idea that shapes the ways in which both conservative and progressive activists talk about economic issues, and in the process, construct different moral frameworks for evaluating capitalism and its most troubling inequalities. With particular attention to political activism and the role of big business to the overall economy, Massengill shows that the fight over the practices of this multi-billion dollar corporation can provide us with important insight into the dreams and realities of American capitalism.Rebekah Peeples Massengillis a Lecturer in the Department of Sociology at Princeton University.

Building a Successful Selling Organization - The Critical Path to Extraordinary Results (Hardcover): Art Wilson Building a Successful Selling Organization - The Critical Path to Extraordinary Results (Hardcover)
Art Wilson
R715 R640 Discovery Miles 6 400 Save R75 (10%) Ships in 18 - 22 working days

In Building a Successful Selling Organization, Art Wilson draws upon his three decades of experience as one of IBM's top sales leaders and as counsel to Fortune 500 sales executives to create a proven blueprint for building successful, profitable customer relationships. Written specifically for the chief sales officer and the leadership of the entire customer-facing organization, this book documents tested best practices among leading sales organizations and incorporates them into practical ways to implement high-performance, customer-centric sales strategies. After sharpening and honing the skills of thousands of sales teams challenged by demanding corporate customers, Wilson distills the lessons of goal-driven sales leadership into this one compact volume. Citing real-world examples, Wilson shares a disciplined, how-to sales process that empowers a sales leader to transform good sales teams into those that demonstrate sales excellence and extraordinary results. Use the five-level Sales Agenda Model to design, deploy, develop, and support a selling organization. management, ensure client alignment, and deliver convincing client value. Sales leaders who adopt the strategies presented in Building a Successful Sales Organization possess the secrets of building, organizing, and managing effective selling teams that consistently deliver predictable, sustainable, superior results.

Social Media for Knowledge Sharing in Automotive Repair (Hardcover, 1st ed. 2017): Patric Finkbeiner Social Media for Knowledge Sharing in Automotive Repair (Hardcover, 1st ed. 2017)
Patric Finkbeiner
R4,090 Discovery Miles 40 900 Ships in 18 - 22 working days

This book explores, describes and explains the predictors essential for the acceptance of social media as a digital platform to share professional knowledge in the field of automotive repair in Germany. It reports a rigorous literature review covering key elements of social media, knowledge management and technology acceptance studies. The book assumes a pragmatist approach and applies mixed methods in an exploratory sequential design, combining qualitative and quantitative methods to ensure robust collection and analysis of the collected data. Based on a survey on German automotive repair shops, the author provides a framework, for various stakeholders, to comprehend the motivations for knowledge sharing for automotive repair professionals in Germany. This book not only adds to the existing academic body of knowledge but also provides implications for industry and legislation on a European scale.

The Luxury Market in Brazil - Market Opportunities and Potential (Hardcover): C. Diniz The Luxury Market in Brazil - Market Opportunities and Potential (Hardcover)
C. Diniz
R2,094 R1,787 Discovery Miles 17 870 Save R307 (15%) Ships in 10 - 15 working days

The Luxury Market in Brazil provides a holistic and practitioners approach to luxury marketing in Brazil. The book analyses the key challenges and opportunities facing luxury brands, while providing an insight into the skills and competencies to develop and implement effective luxury marketing strategies that are specific to the market in question.

Breakthrough - Shatter the 25 Little Lies Holding You Back From Firing your Boss and Launching the Online Business You've... Breakthrough - Shatter the 25 Little Lies Holding You Back From Firing your Boss and Launching the Online Business You've Always Dreamed Of (Hardcover)
Jonathan Green; Edited by Alice Fogliata
R693 Discovery Miles 6 930 Ships in 18 - 22 working days
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