Presenting a scientific exploration of personal branding and digital communication, this ground-breaking book aims to fill a gap between theory and practice. Describing how social media can increase brand profiles online, it explains basic terms before investigating the cultural context for online personal branding. With a special focus on YouTube, the author provides a comparative analysis of two countries (USA and Poland) to open further avenues for research into this growing area. An essential read for management and marketing scholars, this study outlines and explores the evolution of media in the digital age from a business perspective, and offers a thought-provoking analysis for those interested in social media.

Introduces the key terms, concepts and practices to provide a firm foundation for undergraduate students. It discusses contemporary technologies used in marketing alongside established practices to develop an understanding of the positive effects of marketing balanced with critical discussion about it's contribution to the wider aims of society. International in approach, it highlights a range of real life practices through examples and short case studies. It includes: * Marketing as an idea and a practice. * How to understand and reach customers, researching and choosing segments * Marketing functions-providing value from products, services, pricing and distribution to branding and communications. * Responsible marketing and contemporary technologies To help support their learning, readers have access to a range of online resources including chapter-by-chapter multiple choice questions which will enable them to assess how well they have grasped individual chapters. The text also features a range of supplementary readings, in text exercises and cases/examples to help bring concepts to life.

Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do. It is not enough to have a strong customer service team - customers must be the principle focus of every aspect of business operation, not just the direct customer interface. Hewett's new book provides a highly practical guide designed to enable busy managers to achieve instant results. Broken down into 30 key areas, the book offers an easy reference tool which can be applied in almost any business context. Customer-Centricity is the new buzzword in management circles. This book shows readers at all levels how to put it into practice.

Eyecare Business: Marketing and Strategy will help you gain a competitive edge in the changing world of eyecare. Covers the basics of marketing, finance, strategy development, management, communication, and technology. Self-assessment exams serve as educational tools. Short teaching cases, clinical examples, and exercises help you adapt theory and concepts to your own practice. Action plans at the end of each chapter help jump-start the development of your own eyecare marketing program.

Major global events such as the COVID-19 pandemic and the UN Sustainable Development Goals have changed the business landscape with significant consequences for trade. Understanding such environmental issues, politics, economics and more, is critical in international marketing strategy. Fully updated and revised, the ninth edition of this popular text reflects the changing focus of international marketing and ensures students are fully up-to-date with the challenges posed by new patterns of development in global markets. It provides accessible content from around the world including newly emerging economies as well as explaining increasingly global risks and the role of digital developments. An exciting range of features including Management Challenges, Illustrations and contemporary case studies guide students through the complexities of international marketing as it responds to a rapidly changing environment.

This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

The hypothesis was so radical, no one would touch it. One person wanted to know why. A collision soon occurred that would not only change the way we looked at today's sales and marketing techniques, but the way we communicate as well. It was simple-a perfect plan. In the past, we found the future. What if you were able to look back into the minds of the greatest marketing people of all time and experience their thoughts, processes, and patterns? What if you knew how they obtained a 95 percent close ratio and one-third global market share? What if you knew ... the perfect plan? The Perfect Plan is the spark that will ignite a fire of emotion with a visual communication that will create an evolutionary impact on each and every project. The Perfect Plan takes you back to a time and place where the world was hungry for an answer and when every action was for a purpose. From first-century Rome to today, the keys to the most successful marketing plans of all time are revealed and explained in a way that will take you to another place ... a place that is simply perfect. Once you go there, you may be so intrigued that you change your marketing strategy to reflect the most successful campaigns in history, and in turn, reap their rewards.

Totally Awesome Stephen Monaco offers a comprehensive guide to social media marketing in Insightful Knowledge. He changes perceptions on social media marketing and tell readers how to develop their marketing strategies. Since social media needs to be part of your marketing efforts, read this book Monica Cornetti - Leading Authority on Entrepreneurial Thinking, and Author of Your Face Isn't Finished Until Your Lipstick is On YOU NEED THIS BOOK IF... you don't know where to start with your social media initiatives you've started your social media initiatives but aren't sure if you're on the right track your social media initiatives are in place and you believe you're on the right track none of your social media initiatives are directly tied to specific business objectives you fail to use social media monitoring / listening platforms in your social media you don't know what consumers are saying about your brand online you don't have a comprehensive Voice of Customer program in place you're not engaging consumers with relevant content across multiple platforms your company is driven by sales, rather than by marketing the breakneck tempo of today's business makes it difficult to adapt and keep up with change you no longer know how to reach potential customers

This book provides a wide-ranging overview of the current state of tourist destination management and presents important recent research in the field. Contemporary theoretical and methodological approaches to management and marketing are discussed, and innovative practices with respect to both urban and rural destinations are described with the aid of many interesting case studies from across Europe and beyond. In addition, the volume addresses key issues such as governance, cooperation, the use of social media, and sustainability. A variety of influences on tourism development are examined, and efficient strategies for making destinations distinct are explored. The book will be a welcome addition and update to the existing literature and will be of interest to academics and practitioners alike.

This book offers the first comprehensive exploration of frequent flyer programs. By combining academic research with extensive insights and examples from the actual business world, it explores the key drivers and strategies of airline loyalty marketing today in an unprecedented manner. Strategy in Airline Loyalty also explores how the programs have evolved over time from marketing programs to financial powerhouses, identifying both the catalysts for change, as well as the strategic options and underlying trade-offs available to airlines. Covering diverse angles ranging from behavioral economics, to accounting, and structural design, the book reviews every core aspect of frequent flyer programs and offers extensive frameworks and definitions. The book provides a useful and complete reference for researchers, and helps those interested in frequent flyer programs to develop a better understanding of their past, present and future.

Almost every situation you face in life is a sales situation. You started at a young age when you tried to negotiate with your parents for a later bedtime, and you are still selling today, whether intentionally or by accident. Did you ever trade baseball cards when you were a kid? That's sales. Did you ever negotiate with your friends as to which clothes Barbie got to wear? That's sales.

"The Accidental Salesperson" not only teaches you how to identify sales interactions, but also walks you through the steps of the sales process to help you achieve success in the long run, regardless of whether you are an "accidental" or a professional salesperson.

Whether you are closing a million-dollar deal or just trying to get your kids to eat their vegetables, top sales rep Allan Barmak outlines a few key elements you need: Identify your potential sales target Engage in dialogue to learn more about your prospect Negotiate Close the deal

By following these simple steps, you can find the inner salesperson you never knew existed and lift your career to the next level.

Fashion is bound up with promoting the "new," concerned with constantly changing aesthetics. The favored styles or looks of a season arise out of the work of a vast range of different actors who collectively produce, select, distribute and promote the new ideals, before moving on next season. If fashion is defined, in part, by the incessant requirement to be "new," this requirement means aesthetic qualities are always in motion and, therefore, unstable. How, then, are fashionable commodities stabilized long enough for them to be calculated--i.e., selected, distributed and sold--by those critically placed inside the fashion system? Since there are few studies that actually examine the work that goes on inside the world of fashion we know little about these processes. "Fashion and the Cultural Economy" addresses this gap in our knowledge by examining how aesthetic products are defined, distributed and valued. It focuses attention on the work of some of the market agents, in particular model agents or "bookers" and fashion buyers, shaping the aesthetics inside their markets. In analyzing their work, Entwistle develops a theoretical framework for understanding the distinctive features of aesthetic marketplaces and the aesthetic calculations within them.

Enrich your career and learn concepts that will allow you to reach your full potential Stop Selling contains a wealth of ideas that have proven effective in even the most turbulent markets, plus hundreds of new and innovative ideas guaranteed to increase your sales results Learn how to create better habits and implement the changes in your sales repertoire that will drastically impact your personal goals. Transform your sales results and your image. Become a consultant, advisor, and trusted friend to your clients by better relating to their deepest desires and goals. Develop a richer understanding of personality types and communication styles that will help you identify underlying obstacles to your sales success. Learn why deals stall out and how to get the client back on track. Discover unique concepts, ideas, and examples of how to build stronger, long-lasting client relationships. Close or advance your sales more smoothly by clearly defining the challenges and issues that are causing the client to go cold. Learn how to embrace change and recognize it as the root of all decision making. Stop Selling offers over 35 years of sales experience in a simple, easy-to-follow format. If you are looking for ways to develop your career and enhance your professional relationships, this book is a blueprint for success

Learn the powerful techniques of NLP to enhance your influence and gain the competitive edge in any sales pitch. This practical guide to using NLP in sales includes real life examples to illustrate techniques that have amazed sales people with many years experience. It also contains easy to follow exercises and tips to practice in real situations. This book will enable you to use powerful NLP techniques to increase sales, develop trust & rapport, handle any challenge and close a sale elegantly and effectively. Focusing on the sales person as facilitator, this book will also reveal the six areas of limitation that sales people place on themselves, their prospects and their products and give readers the tools to remove them. It will enable readers to read and utilise a prospect's buying and decision making patterns and provide a set of NLP tools to achieve win/win outcomes for the sales person and their prospects.

The Sport of Sales gets right to the point, offering useful, direct advice to get more customers. This book is informative, inspirational, short, and easy to read, a powerful tool for sales professionals or sales managers. The Sport of Sales is filled with ideas, tips, and tools that you can put to work right away. You can take away enough new ideas to keep you busy for a long time and generate tons more sales and money. The Sport of Sales is great for those who are new to sales, as it simplifies the entire sales process, but it's just as effective for a tenured sales rep who wants to improve or revitalize their sale career by making sales fun and easy.

From new brand development to brand management, from trademark protection to the role of advertising and design, Brands offers a comprehensive survey of all aspects of branding. Assembling a wide range of "brand experts," this topical and authoritative collection looks, from a variety of perspectives, at the increasingly crucial role that brands have come to play in the international marketplace.

How do legal systems recognize the value of brands to both consumers and producers? How has the concept of branded goods been extended successfully to embrace services and other less tangible "products"? How have some brands come to signify certain social or political ideals, and how do those ideals affect consumer loyalty? Brands thoroughly addresses these questions, demonstrating that brands are the most valuable assets of today's international companies.

Personal branding is going to be one of North American business's most critical strategic initiatives in the next three to five years. Information is more accessible on individuals than ever before. Social media is making details about people more accessible and creating a wealth of data to help people form opinions about individuals. "Brand Damage: It's Personal " deals with the ever-growing importance of personal branding. This book is a practical guide for everyone from teenagers to seasoned professionals. It provides information on how to create and proactively manage your brand, items that can damage a brand, and entertaining stories and illustrations.

Kooperationen und Verikalisierung in der Konsumguterdistribution: Die kundenorientierte Neugestaltung des Wertschoepfungsprozess-Management durch ECR-Kooperationen: D. Ahlert, S. Borchert: Das Beziehungsgeflecht zwischen vertikalem Marketing und der kundenorientierten Neugestaltung von Wertschoepfungsketten.- Die Implementierung des Total Quality Management in ECR-Kooperationen.- Die Situation in der deutschen Lebensmittelbranche als Initialbranche fur wertschoepfungsprozessverandernde ECR-Kooperationen.- Die Ausgestaltung des ECR-Konzeptes als wertschoepfungskettenverandernde Kooperation in der Lebensmitteldistribution.- Zum Status quo des ECR-Konzeptes in der Praxis der Konsumguterdistribution: H. Meffert: Trends im Konsumentenverhalten - Implikationen fur Efficient Consumer Response.- M. Grossweischede: Category Management aus Sicht der Lieferanten des Lebensmitteleinzelhandels - Grundlagen und ausgewahlte Ergebnisse einer empirischen Studie.- H. Wiezorek: ECR - eine gemeinsame Aufgabe von Hersteller und Handel.- G. Wagener: ECR und die Enabling Technologies - EAN-Standards in Kommunikation und Logistik.- F. Speer: Category Management: Vom verbraucherorientierten Ansatz zum Equity Management.- K. Eierhoff: Efficient Consumer Response (ECR) - ein neuer Weg in der Kooperation zwischen Industrie und Handel.- U. Kalmbach: ECR - Positive Erfahrungen dargestellt am Beispiel der REWE AG.- F. Bruin: Efficient Consumer Response bei Albert Heijn - The State of the Art.- H. Milde: Category Management aus der Perspektive eines Marktforschungsinstitutes.- M. Kaldik: Dienstleistungen eines Marktforschungsinstituts im Rahmen einer Catergory-Management-Kooperation zwischen Hersteller und Handler.- S. Marlow, J. Mebus: Trading Information Exchange - Creating the Intelligent Supply Chain.

Fundamentals of Retailing and Shopper Marketing is an ideal companion text whether you are in marketing, in manufacturing, work for an advertising agency or if you work in retail. The book focuses on the sharp end of the retail industry and, through real-world examples, shows students and practitioners best retail practice. The text includes models, illustrations and photographs. It is practical, visual and easy to read and teaches you how to transfer your know-how to your own brand, marketing strategy, student assignment or retail environment.