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Books > Business & Economics > Business & management > Sales & marketing > General

The Quintessence of Strategic Management - What You Really Need to Know to Survive in Business (Hardcover, 2nd ed. 2016):... The Quintessence of Strategic Management - What You Really Need to Know to Survive in Business (Hardcover, 2nd ed. 2016)
Philip Kotler, Roland Berger, Nils Bickhoff
R1,060 R984 Discovery Miles 9 840 Save R76 (7%) Ships in 10 - 15 working days

This book provides practitioners with a basic understanding of strategy and the process of strategic management. Using academic foundations and best practices from business life, the authors present the most important strategy tools and how they interact. The book gives a concise overview over the focal areas and considerations of strategy in practice. It enables managers to analyze and interpret business information with regard to the underlying strategic notions. A hands-on introduction to strategic management by leading marketing authority Philip Kotler, top management consultancy founder Roland Berger, and strategy expert Nils Bickhoff.

Handbook of Research on International Travel Agency and Tour Operation Management (Hardcover): Mohinder Chand Dhiman, Vinay... Handbook of Research on International Travel Agency and Tour Operation Management (Hardcover)
Mohinder Chand Dhiman, Vinay Chauhan
R7,058 Discovery Miles 70 580 Ships in 18 - 22 working days

Changes within the travel industry, such as globalization, consumerism, and advancements in technology, have transformed travel agencies into highly competitive businesses. To remain successful, new business approaches and models must be created in the global tourism and hospitality industry. Travel companies continue to expand their businesses in different countries and seek to collaborate with international entrepreneurs, developing the need for cross-cultural strategies and policies. As travel agencies flourish, identifying these business practices is necessary for these organizations to obtain a competitive management model at the global level. The Handbook of Research on International Travel Agency and Tour Operation Management gathers the latest methodologies, tools, models, and theories regarding tourism development and sustainability into one comprehensive reference source in order to promote, manage, and maximize the profitability potential of travel agencies and tour operation services. Featuring research on topics such as e-marketing, medical tourism, and online travel, this book provides travel agents, managers, industry professionals, researchers, academics, and students with the necessary resources to effectively develop and implement organizational strategies and models.

Promotion and Marketing Communications (Hardcover): Umut Ayman, Anil Kemal Kaya Promotion and Marketing Communications (Hardcover)
Umut Ayman, Anil Kemal Kaya
R3,087 Discovery Miles 30 870 Ships in 18 - 22 working days
Sales & Operations Planning - Best Practices - Lessons Learned from Worldwide Companies (Hardcover): John Dougherty,... Sales & Operations Planning - Best Practices - Lessons Learned from Worldwide Companies (Hardcover)
John Dougherty, Christopher Gray
R1,152 Discovery Miles 11 520 Ships in 10 - 15 working days

S&OP is "management's handle on the business." How it's used for management communication, decision-making and how it is integrated into other important business strategies are explained in detail.

Samurai Sales - The Modern Warrior's Guide to Selling (Hardcover): Jason Griffiths Samurai Sales - The Modern Warrior's Guide to Selling (Hardcover)
Jason Griffiths
R671 R605 Discovery Miles 6 050 Save R66 (10%) Ships in 18 - 22 working days

Jin arrives in the land of opportunity, learning to master the art of sales while reflecting on martial arts philosophies of his youth. Join the founder of Europe's largest sales consulting agency, the European Health and Sports Community Association as he shares proven strategies on understanding and becoming the better salesperson. Learn how to: master key steps in the sales process; bring an intimate, personal touch to selling; and avoid the mistakes that prevent big sales. And do so while enjoying: Jin's tale (based on the experiences of the author while he travelled over a period of thirteen years throughout Europe to become an authority on the subject), as it takes on hilarious proportions - sometimes satirical, sometimes empirical, but always with an eye toward learning how to sell intuitively and instinctively. When not doing charity work for Cystic Fibrosis or the HERO projects in Alabama, Jason leads an authentically transparent life designed to inspire transformation in others. A native of North Vancouver, British Columbia, CEO of MG Holdings and Canadian-British citizen, Jason Griffiths has set the sales foundations for several multi-billion-dollar companies. After attending Red Deer College and the University of British Columbia, he moved to to Europe to help tens of thousands of individuals world wide learn how to sell professionally. Those teachings are available here - in Samurai Sales. ?There are a lot of books out there that teach sales in a mundane, dry step-by-step method. However, as human beings we lean from story telling and so it is that I wrote the story of blackbelt salesmanship - Jason Griffiths?

The Success Cycle - You Can Sell Anything With This System (Hardcover): Roger Clu Chfc Cawiezell The Success Cycle - You Can Sell Anything With This System (Hardcover)
Roger Clu Chfc Cawiezell
R833 Discovery Miles 8 330 Ships in 18 - 22 working days
Marketing With Seminars and Newsletters (Hardcover): Herman R Holtz Marketing With Seminars and Newsletters (Hardcover)
Herman R Holtz
R2,804 R2,538 Discovery Miles 25 380 Save R266 (9%) Ships in 10 - 15 working days

Marketing with Seminars and Newsletters is a guide and handbook to how and when to apply information transfer techniques to the marketing of sophisticated goods and services. It outlines the marketing problems best solved through the use of newsletters and seminars, the basics of organization and production, costs, planning guidelines, testing, and sources of support services. Considerable attention is given to practical implementation with tips on printing, mailing, promotion, advertising, pricing, worksheets, writing, public speaking, copyright, information sources, word processing, how to convert a sales presentation into a seminar, and more.

A Handbook of Marketing Mathematics - with Automatic Spreadsheets for Quantitative Marketing (Hardcover): Rowland Chidomere A Handbook of Marketing Mathematics - with Automatic Spreadsheets for Quantitative Marketing (Hardcover)
Rowland Chidomere
R887 Discovery Miles 8 870 Ships in 10 - 15 working days
Marketing Strategies for the Mature Market (Hardcover): George Moschis Marketing Strategies for the Mature Market (Hardcover)
George Moschis
R2,797 R2,531 Discovery Miles 25 310 Save R266 (10%) Ships in 10 - 15 working days

With this book, organizations can develop effective marketing strategies for serving the older consumer market. Assistance is provided in the form of information and recommendations for marketing action. Existing knowledge is summarized and additional information from a large-scale study is presented to fill gaps in existing knowledge. Using the strategic framework familiar to marketers, information is organized and presented as it may apply to specific stages in the strategic marketing process; key issues are raised and information is presented to address them. Intended for the busy marketer who needs access to state-of-the art knowledge and its implications for marketing strategy development, the book includes information on the mature market, market segmentation and market targeting, as well as analysis of older consumers' behavior with respect to areas of the strategic marketing process.

The book begins with information relevant to the analysis of the mature market, such as size and wealth, and how this market differs from younger consumer groups. Next, it presents information useful in analyzing opportunities that exist within this market in the form of unfilled needs, as well as information related to segmentation and target marketing. Analysis of market behavior is presented next, focusing on financial and consumption lifestyles. The bulk of the information presented in this book is on consumers' orientations toward business offerings and strategies, focusing on analyses of older consumer responses in all areas of the marketing mix--i.e., new product development, pricing, distribution and promotion, and recommending specific courses of action. Finally, an effort is made to summarize the information, using a strategic marketing framework, and to make recommendations on how to market to older consumers.

The Equitable Cultural Tourism Handbook (Hardcover, New): The Equitable Cultural Tourism Handbook (Hardcover, New)
R2,558 Discovery Miles 25 580 Ships in 18 - 22 working days

The goal of this book is to deal, in a provocative way, with a number of key issues involving the increased participation of the private sector within cultural tourism. My goal is not to write a complete overview of the field. Instead, this short book deals with a fairly circumscribed set of issues involving contemporary changes within cultural tourism. Since modern business largely focuses on serving customers, a major focus of this book concerns marketing thought and its implications in regard to cultural tourism. In large measure, this book seeks to help host communities and their advocates to become familiar with and comfortable within a private sector context as well as being able to interact in such an environment. The book starts with a two-chapter introduction that focuses upon the distinctive role of cultural tourism. As emphasized in chapter 1, a dilemma arises because cultural tourism must simultaneously serve multiple stakeholders and do so in equitable ways. This is much more complex than the more typical task of concentrating upon the needs, wants, and desires of customers. These ideas are refined in chapter 2 where the discussion centers primarily upon the importance of serving host communities, in addition to customers. Certainly, catering to customers continues to be an issue, but it should be envisioned as an ad hoc method of serving the host community.

Entrepreneurial skills (Paperback): S. Dhliwayo, N.M. Mmako, S. Radiepere, R. Shambare Entrepreneurial skills (Paperback)
S. Dhliwayo, N.M. Mmako, S. Radiepere, R. Shambare
R600 Discovery Miles 6 000 Ships in 8 - 13 working days

Entrepreneurs build businesses to fulfil dreams for themselves, their families, their employees and their community. Their business lives therefore have an impact on a wide range of people. Entrepreneurial skills focuses on the essential concepts and skills needed to grow and manage a business successfully. Entrepreneurial skills presents current, relevant content in unique and interesting ways. It draws from real-world examples to introduce the reality of the entrepreneurial life so that the reader will better understand his or her motivations for starting a business and avoid distorted concepts about what is required to be an effective business owner. Entrepreneurial skills will equip undergraduates at universities and universities of technology as well as practising entrepreneurs to deal with the challenges and develop the necessary skills for running a business.

The Ninja Marketing Toolkit (Hardcover): Susan Lintell The Ninja Marketing Toolkit (Hardcover)
Susan Lintell
R705 Discovery Miles 7 050 Ships in 10 - 15 working days

Whether you're in business, working in a marketing environment or just want to develop your skills, there's something in here to help you.

The Ninja Marketing Toolkit offers you powerful, simple tools for understanding, designing and implementing marketing plans.

The Ninja Marketing Toolkit is a practical, inspiring handbook, a companion you can use time and time again. You'll discover powerful techniques and marketing tools to design and implement your own marketing plan. Whether your business is large or small, you're looking for personal development or you just like marketing, you will thoroughly enjoy the journey

The Ninja Marketing Toolkit is an original approach to presenting information, using concise text and bullet points in an attractive, digestible format that's fun to use. There are templates for you to use to develop a powerful and practical marketing plan to help you get the results you want.

Discover
Discover the fascinating world of marketing and get the knowledge and tools you need to achieve your business, marketing and personal goals.

Flexibility
The flexible format means that you can choose from within the extensive toolkit to equip you to deal with any marketing situation. You don't need a marketing background to understand how to use the toolkit and become a Ninja Marketer, it's practical and fun.

Remember, even a journey of a thousand miles begins with one footstep, so you can start your journey with The Ninja Marketing Toolkit today

Enjoy and have fun

The Ninja Marketing Team

Global Branding - Breakthroughs in Research and Practice, VOL 2 (Hardcover): Information Reso Management Association Global Branding - Breakthroughs in Research and Practice, VOL 2 (Hardcover)
Information Reso Management Association
R11,314 Discovery Miles 113 140 Ships in 18 - 22 working days
Turn Your Ideas Into Money - A Guide to Making Money With Your Writing (Hardcover): Connor Whiteley Turn Your Ideas Into Money - A Guide to Making Money With Your Writing (Hardcover)
Connor Whiteley
R516 Discovery Miles 5 160 Ships in 18 - 22 working days
Museum Branding - How to Create and Maintain Image, Loyalty, and Support (Hardcover, Second Edition): Margot Wallace Museum Branding - How to Create and Maintain Image, Loyalty, and Support (Hardcover, Second Edition)
Margot Wallace
R3,196 Discovery Miles 31 960 Ships in 10 - 15 working days

In today's busy world, museums compete for visitors not only with other museums, but also with a worthy selection of cultural institutions from performing arts to libraries. Add to these magnets a slew of enticing leisure activities, from theme parks to jogging trails. Given a weekend afternoon with a little free time to spare, a prospective visitor has a tempting selection of destinations to choose from. Branding a museum helps it stand out from the crowd by giving it an image and personality with which visitors and supporters can identify, increasing their emotional attachment and encouraging them to return. In Museum Branding, Wallace offers clear, practical advice on how to brand a museum department by department, step by step. By highlighting case studies from museums of every type and size, she emphasizes that brains, not budget, create a successful branding effort. This new edition is heavily updated to reflect digital branding from start-to-finish and features three entirely new chapters: *Public Relations and Social Media *Theaters, Conservation Labs, and Visible Storage Spaces *Databases

Transcultural Marketing for Incremental and Radical Innovation (Hardcover): Bryan Christiansen, Salih Y LD Z, Emel Y LD Z Transcultural Marketing for Incremental and Radical Innovation (Hardcover)
Bryan Christiansen, Salih Y LD Z, Emel Y LD Z
R4,598 Discovery Miles 45 980 Ships in 18 - 22 working days

As technology continues to drive innovation and impact societies across multiple national boundaries and cultures, new approaches towards marketing products must be created and implemented to be successful in an era of hypercompetition. Transcultural Marketing for Incremental & Radical Innovation provides in depth discussion on tactics for improving existing products while inventing completely new products and product categories. This publication will prove to be helpful for scholars, practitioners, and university students who wish to better understand the importance of marketing products and services across different cultures and multiple languages.

Decoded 2e - The Science Behind Why We Buy (Paperback, 2nd Edition): P. Barden Decoded 2e - The Science Behind Why We Buy (Paperback, 2nd Edition)
P. Barden 1
R526 R420 Discovery Miles 4 200 Save R106 (20%) Ships in 9 - 17 working days

A groundbreaking exploration of purchasing behaviour and its essential role in smarter marketing practices to benefit your organization If you understand why people buy, you are already one step ahead in reaching out to them effectively with your products and services. Decoded: The Science Behind Why We Buy offers a groundbreaking exploration into the science of purchasing. The book specifically demonstrates why decision science has proven invaluable to the field of marketing by helping to explain purchasing behaviours. Decoded delivers a practical framework and guidelines for applying science to the marketing practices you use every day. As a marketing professional, you can look to this book for behavioural knowledge, timely case studies, and an understanding of methodologies. You'll gain advice on how to employ knowledge about behaviours for more effective brand management, from strategy to implementation to new product development. You'll also gain useful insight into the latest research on consumer motivations that lead to purchasing decisions. Learn more about what happens in the human brain as buyers make their choices. This updated edition of Decoded provides new material that marketers can apply to informed, successful practices. Gain an understanding of the Jobs to Be Done (JTBD) approach Take a closer look at the Ferrero neuroscience study that supports JTBD See updated and relevant case studies of JTBD at work Discover how to engage customers through digital touchpoints If you're a marketing practitioner, an understanding of decision science will enhance your day-to-day work. Decoded helps you see how science and marketing come together. Immerse yourself in the science of why people buy and gain a stronger base of knowledge as you develop strategies, implement marketing plans, and meet customer needs through innovation.

Marketing Strategy - Overcome Common Pitfalls and Create Effective Marketing (Hardcover): Jenna Tiffany Marketing Strategy - Overcome Common Pitfalls and Create Effective Marketing (Hardcover)
Jenna Tiffany
R3,680 Discovery Miles 36 800 Ships in 18 - 22 working days

WINNER: The BookFest Spring Book Awards 2022 - Marketing category WINNER: Business Book Awards 2022 - Sales & Marketing category Tasked with creating marketing strategy? This book is for you. Learn about the most useful tools and models, dodge common mistakes, and optimize your marketing strategy success, with this practical and adaptable framework from award-winning thought-leader Jenna Tiffany. Create an effective marketing strategy for your business with Marketing Strategy, which offers a clear, easy-to-follow overview of why strategy is important, how to create it, how to implement it, and - crucially - how to measure its success. Packed with global examples and case studies, the book opens by discussing the role strategy plays in any organization's long-term vision. It also discusses the key models and frameworks that can be used to analyze the marketing environment, and offers information on segmentation, targeting and positioning. Importantly, it will outline some of the key challenges likely to crop up, and gives pre-emptive tools for avoiding them. Marketing Strategy is highly practical in approach. Chapters are supported by short tasks to complete throughout, to cement the reader's understanding of the concepts discussed. Put together, these tasks create an easy to follow, step-by-step framework for creating a marketing strategy. The framework is adaptable and can be applied to any industry or business. Marketing Strategy also includes input from leading marketing strategists including Mark Ritson and organizations such as Mailchimp, the CIM and DMA.

Global Branding - Breakthroughs in Research and Practice, VOL 1 (Hardcover): Information Reso Management Association Global Branding - Breakthroughs in Research and Practice, VOL 1 (Hardcover)
Information Reso Management Association
R11,325 Discovery Miles 113 250 Ships in 18 - 22 working days
Baseline Selling - How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball (Hardcover): Dave... Baseline Selling - How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball (Hardcover)
Dave Kurlan
R734 Discovery Miles 7 340 Ships in 18 - 22 working days

Baseline Selling - How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball, will dramatically change the way we approach the sales process, replacing the gratuitous complexity advocated by today's sales "experts" with an elegant and very effective simplicity. Studies have shown that the selling techniques of the last two decades have had very little impact on most of the sales population-less than 75 percent of all salespeople, to be exact. Why? Because of the complexity, learning curve and difficulty in applying the concepts in these systems. In response to the urgent need for a flexible, innovative process that will enable people to grasp the essential skills necessary to close a sale in any situation, Baseline Selling reemphasizes the fundamentals of selling in a fresh, memorable way that modern sales professionals can relate to and utilize, and above all, one that complements and enriches advanced sales methodologies. Salespeople who read this book and put its wisdom to work will succeed at acquiring more opportunities as they learn to get appointments more easily. They will excel at creating opportunities with prospects who are "not interested." They'll sell at higher margins by using the "Rule of Ratios." Their closing percentages will improve dramatically as they implement the simple Inoffensive Close." Salespeople selling commodities, struggling to differentiate themselves, will love "Commodity Busters" and every salesperson will be able to shorten their sell cycle by "Taking a Lead." Quite simply, Baseline Selling introduces a way for salespeople to visualize and touch all the "sales bases" without over-complicating the process.

Selling by the Numbers (Hardcover): Jason C. Miller Selling by the Numbers (Hardcover)
Jason C. Miller
R666 R600 Discovery Miles 6 000 Save R66 (10%) Ships in 18 - 22 working days

Most selling books address a particular aspect of the process for you to focus on and improve your skill. It sounds great in theory but contains a fatal flaw. Each step in the process is inextricably connected to the others. That's why most selling books don't work very well. These books assume that a change in any single aspect of the selling process will still fit within the rest of your activity. whether you are new to a career in selling or trying to revitalize a stagnant career. You'll prepare, mathematically calculate, and implement all of the steps necessary from start to finish and become a master salesperson. You'll learn to build your skills from the bottom up including: use to analyze and understand your unique circumstances. Using these simple calculations, you will quickly revitalize your sales effectiveness and secure the success you seek.

Analyzing the Strategic Role of Neuromarketing and Consumer Neuroscience (Hardcover): Dincer Atli Analyzing the Strategic Role of Neuromarketing and Consumer Neuroscience (Hardcover)
Dincer Atli
R6,244 Discovery Miles 62 440 Ships in 18 - 22 working days

Marketing research in modern business has developed to include more than just data analytics. Today, an emerging interest within scientific marketing researches is the movement away from consumer research toward the use of direct neuroscientific approaches called neuromarketing. For companies to be profitable, they need to utilize the neuromarketing approach to understand how consumers view products and react to marketing, both consciously and unconsciously. Analyzing the Strategic Role of Neuromarketing and Consumer Neuroscience is a key reference source that provides relevant theoretical frameworks and the latest empirical research findings in the neuromarketing field. While highlighting topics such as advertising technologies, consumer behavior, and digital marketing, this publication explores cognitive practices and the methods of engaging customers on a neurological level. This book is ideally designed for marketers, advertisers, product developers, brand managers, consumer behavior analysts, consumer psychologists, managers, executives, behaviorists, business professionals, neuroscientists, academicians, and students.

Electronic Commerce - Opportunity and Challenges (Hardcover, illustrated edition): Syed Mahbubhur Rahman, Mahesh S Raisinghani Electronic Commerce - Opportunity and Challenges (Hardcover, illustrated edition)
Syed Mahbubhur Rahman, Mahesh S Raisinghani
R2,007 Discovery Miles 20 070 Ships in 18 - 22 working days

With electronic commerce growing exponentially, staying competitive through an effective e-business strategy is a tough challenge. Electronic commerce represents one of the most promising directions for generating competitive advantage at the micro level of the organization and for increasing productivity at the macro level of the economy. This is a study of the critical fundamental elements that could impact a user's perception of business-to-business and business-to-consumer electronic commerce. It examines key components and concepts of e-commerce, evaluating the critical success factors of global e-commerce, the economics of e-commerce, and the practical issues involved with e-commerce in various applications.

6 Steps to 7 Figures - A Real Estate Professional's Guide to Building Wealth (Paperback): Pat Hiban 6 Steps to 7 Figures - A Real Estate Professional's Guide to Building Wealth (Paperback)
Pat Hiban; Foreword by Gary Keller
R565 R519 Discovery Miles 5 190 Save R46 (8%) Ships in 18 - 22 working days
Hotel Llama - Essays in Hotel Marketing and Management (Hardcover): Larry Mogelonsky Hotel Llama - Essays in Hotel Marketing and Management (Hardcover)
Larry Mogelonsky
R903 Discovery Miles 9 030 Ships in 10 - 15 working days
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