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Books > Business & Economics > Business & management > Sales & marketing > General
The hypothesis was so radical, no one would touch it. One person wanted to know why. A collision soon occurred that would not only change the way we looked at today's sales and marketing techniques, but the way we communicate as well. It was simple-a perfect plan. In the past, we found the future. What if you were able to look back into the minds of the greatest marketing people of all time and experience their thoughts, processes, and patterns? What if you knew how they obtained a 95 percent close ratio and one-third global market share? What if you knew ... the perfect plan? The Perfect Plan is the spark that will ignite a fire of emotion with a visual communication that will create an evolutionary impact on each and every project. The Perfect Plan takes you back to a time and place where the world was hungry for an answer and when every action was for a purpose. From first-century Rome to today, the keys to the most successful marketing plans of all time are revealed and explained in a way that will take you to another place ... a place that is simply perfect. Once you go there, you may be so intrigued that you change your marketing strategy to reflect the most successful campaigns in history, and in turn, reap their rewards.
This book provides a wide-ranging overview of the current state of tourist destination management and presents important recent research in the field. Contemporary theoretical and methodological approaches to management and marketing are discussed, and innovative practices with respect to both urban and rural destinations are described with the aid of many interesting case studies from across Europe and beyond. In addition, the volume addresses key issues such as governance, cooperation, the use of social media, and sustainability. A variety of influences on tourism development are examined, and efficient strategies for making destinations distinct are explored. The book will be a welcome addition and update to the existing literature and will be of interest to academics and practitioners alike.
The availability of big data, low-cost commodity hardware, and new information management and analytic software have produced a unique moment in the history of data analysis. The convergence of these trends means that we have the capabilities required to analyze astonishing data sets quickly and cost-effectively for the first time in history. They represent a genuine leap forward and a clear opportunity to realize enormous gains in terms of efficiency, productivity, revenue, and profitability especially in digital marketing. Data plays a huge role in understanding valuable insights about target demographics and customer preferences. From every interaction with technology, regardless of whether it is active or passive, we are creating new data that can describe us. If analyzed correctly, these data points can explain a lot about our behavior, personalities, and life events. Companies can leverage these insights for product improvements, business strategy, and marketing campaigns to cater to the target customers. Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing aids understanding of big data in terms of digital marketing for meaningful analysis of information that can improve marketing efforts and strategies using the latest digital techniques. The chapters cover a wide array of essential marketing topics and techniques, including search engine marketing, consumer behavior, social media marketing, online advertising, and how they interact with big data. This book is essential for professionals and researchers working in the field of analytics, data, and digital marketing, along with marketers, advertisers, brand managers, social media specialists, managers, sales professionals, practitioners, researchers, academicians, and students looking for the latest information on how big data is being used in digital marketing strategies.
Fashion is bound up with promoting the "new," concerned with constantly changing aesthetics. The favored styles or looks of a season arise out of the work of a vast range of different actors who collectively produce, select, distribute and promote the new ideals, before moving on next season. If fashion is defined, in part, by the incessant requirement to be "new," this requirement means aesthetic qualities are always in motion and, therefore, unstable. How, then, are fashionable commodities stabilized long enough for them to be calculated--i.e., selected, distributed and sold--by those critically placed inside the fashion system? Since there are few studies that actually examine the work that goes on inside the world of fashion we know little about these processes. "Fashion and the Cultural Economy" addresses this gap in our knowledge by examining how aesthetic products are defined, distributed and valued. It focuses attention on the work of some of the market agents, in particular model agents or "bookers" and fashion buyers, shaping the aesthetics inside their markets. In analyzing their work, Entwistle develops a theoretical framework for understanding the distinctive features of aesthetic marketplaces and the aesthetic calculations within them.
Businesses today face many obstacles, but one major hurdle is optimizing sales performance and achieving peak levels of execution. In recent years, there has been a significant decline in sales performance among businesses internationally. Many professionals attribute this disparity to the lack of attention towards certain business techniques including "Sales Peak Performance" and "Business to Business." Strategies like this lack empirical validity and further investigation on the implementation of these approaches could significantly impact the business world. Achieving Peak Sales Performance for Optimal Business Value and Sustainability is a collection of innovative research on the methods and applications of various elements that influence sales peak performance including personal, organizational, and symbiotic determinants. While highlighting topics including emotional intelligence, personal branding, and customer relationship management, this book is ideally designed for sales professionals, directors, advertisers, managers, researchers, students, and academicians seeking current research on insights and advancements of business sustainability and sales peak performance.
Totally Awesome Stephen Monaco offers a comprehensive guide to social media marketing in Insightful Knowledge. He changes perceptions on social media marketing and tell readers how to develop their marketing strategies. Since social media needs to be part of your marketing efforts, read this book Monica Cornetti - Leading Authority on Entrepreneurial Thinking, and Author of Your Face Isn't Finished Until Your Lipstick is On YOU NEED THIS BOOK IF... you don't know where to start with your social media initiatives you've started your social media initiatives but aren't sure if you're on the right track your social media initiatives are in place and you believe you're on the right track none of your social media initiatives are directly tied to specific business objectives you fail to use social media monitoring / listening platforms in your social media you don't know what consumers are saying about your brand online you don't have a comprehensive Voice of Customer program in place you're not engaging consumers with relevant content across multiple platforms your company is driven by sales, rather than by marketing the breakneck tempo of today's business makes it difficult to adapt and keep up with change you no longer know how to reach potential customers
Personal branding is going to be one of North American business's most critical strategic initiatives in the next three to five years. Information is more accessible on individuals than ever before. Social media is making details about people more accessible and creating a wealth of data to help people form opinions about individuals. "Brand Damage: It's Personal " deals with the ever-growing importance of personal branding. This book is a practical guide for everyone from teenagers to seasoned professionals. It provides information on how to create and proactively manage your brand, items that can damage a brand, and entertaining stories and illustrations.
Almost every situation you face in life is a sales situation. You started at a young age when you tried to negotiate with your parents for a later bedtime, and you are still selling today, whether intentionally or by accident. Did you ever trade baseball cards when you were a kid? That's sales. Did you ever negotiate with your friends as to which clothes Barbie got to wear? That's sales. "The Accidental Salesperson" not only teaches you how to identify sales interactions, but also walks you through the steps of the sales process to help you achieve success in the long run, regardless of whether you are an "accidental" or a professional salesperson. Whether you are closing a million-dollar deal or just trying to get your kids to eat their vegetables, top sales rep Allan Barmak outlines a few key elements you need: Identify your potential sales target Engage in dialogue to learn more about your prospect Negotiate Close the deal By following these simple steps, you can find the inner salesperson you never knew existed and lift your career to the next level.
From new brand development to brand management, from trademark protection to the role of advertising and design, Brands offers a comprehensive survey of all aspects of branding. Assembling a wide range of "brand experts," this topical and authoritative collection looks, from a variety of perspectives, at the increasingly crucial role that brands have come to play in the international marketplace. How do legal systems recognize the value of brands to both consumers and producers? How has the concept of branded goods been extended successfully to embrace services and other less tangible "products"? How have some brands come to signify certain social or political ideals, and how do those ideals affect consumer loyalty? Brands thoroughly addresses these questions, demonstrating that brands are the most valuable assets of today's international companies.
This book provides both a broad overview of the forecasting process, covering technological and human aspects alike, and deep insights into algorithms and platform functionalities in the IBP toolbox required to maximize forecast accuracy. Rich in technical and business explanations, it addresses short-, medium- and long-term forecasting processes using functionalities available in demand planning and demand sensing. There are also several theoretical concepts underpinning the algorithms discussed; these are explained with numerical examples to help demystify the IBP forecasting toolbox. Beyond standard procedures, the book also discusses custom approaches (e.g. new segmentation criteria, new outlier detection and correction methods) and new methods (e.g. the use of Markov chains for forecasting sporadic demands), etc. It subsequently benchmarks common practices using these innovative approaches and discusses the results. As measurement is an important precondition for improvement, an entire chapter is devoted to discussing process improvement and value using the Six Sigma methodology. In closing, the book provides several useful tips and tricks that should come in handy during project implementation.
Kooperationen und Verikalisierung in der Konsumguterdistribution: Die kundenorientierte Neugestaltung des Wertschoepfungsprozess-Management durch ECR-Kooperationen: D. Ahlert, S. Borchert: Das Beziehungsgeflecht zwischen vertikalem Marketing und der kundenorientierten Neugestaltung von Wertschoepfungsketten.- Die Implementierung des Total Quality Management in ECR-Kooperationen.- Die Situation in der deutschen Lebensmittelbranche als Initialbranche fur wertschoepfungsprozessverandernde ECR-Kooperationen.- Die Ausgestaltung des ECR-Konzeptes als wertschoepfungskettenverandernde Kooperation in der Lebensmitteldistribution.- Zum Status quo des ECR-Konzeptes in der Praxis der Konsumguterdistribution: H. Meffert: Trends im Konsumentenverhalten - Implikationen fur Efficient Consumer Response.- M. Grossweischede: Category Management aus Sicht der Lieferanten des Lebensmitteleinzelhandels - Grundlagen und ausgewahlte Ergebnisse einer empirischen Studie.- H. Wiezorek: ECR - eine gemeinsame Aufgabe von Hersteller und Handel.- G. Wagener: ECR und die Enabling Technologies - EAN-Standards in Kommunikation und Logistik.- F. Speer: Category Management: Vom verbraucherorientierten Ansatz zum Equity Management.- K. Eierhoff: Efficient Consumer Response (ECR) - ein neuer Weg in der Kooperation zwischen Industrie und Handel.- U. Kalmbach: ECR - Positive Erfahrungen dargestellt am Beispiel der REWE AG.- F. Bruin: Efficient Consumer Response bei Albert Heijn - The State of the Art.- H. Milde: Category Management aus der Perspektive eines Marktforschungsinstitutes.- M. Kaldik: Dienstleistungen eines Marktforschungsinstituts im Rahmen einer Catergory-Management-Kooperation zwischen Hersteller und Handler.- S. Marlow, J. Mebus: Trading Information Exchange - Creating the Intelligent Supply Chain.
The Encyclopedia of Services is a ground-breaking resource that offers a unique overview of what constitutes the main source of wealth and employment in our contemporary economies, namely services. Divided into five thematic parts, the Encyclopedia thoroughly examines services from a variety of disciplinary perspectives. It provides a pedagogical state of the art review of 283 topics falling within the scope of the major streams of service studies, such as services in economic thought, services management and services innovation. Each entry describes, synthesizes and discusses the main dimensions of the given topic, highlighting key research areas and literature. This Encyclopedia will be particularly invaluable for researchers and students in the economics, sociology, political science and management fields as well as practitioners in the private and public sector. Key Features: First encyclopedia of service studies covering the key topics in the field Entries written by 241 leading scholars and practitioners from 39 different countries Fully supported by The European Association for Research on Services (RESER) Multi-disciplinary approach across the fields of economics, management, sociology, geography, but also political science and history.
The Sport of Sales gets right to the point, offering useful, direct advice to get more customers. This book is informative, inspirational, short, and easy to read, a powerful tool for sales professionals or sales managers. The Sport of Sales is filled with ideas, tips, and tools that you can put to work right away. You can take away enough new ideas to keep you busy for a long time and generate tons more sales and money. The Sport of Sales is great for those who are new to sales, as it simplifies the entire sales process, but it's just as effective for a tenured sales rep who wants to improve or revitalize their sale career by making sales fun and easy.
Enrich your career and learn concepts that will allow you to reach your full potential Stop Selling contains a wealth of ideas that have proven effective in even the most turbulent markets, plus hundreds of new and innovative ideas guaranteed to increase your sales results Learn how to create better habits and implement the changes in your sales repertoire that will drastically impact your personal goals. Transform your sales results and your image. Become a consultant, advisor, and trusted friend to your clients by better relating to their deepest desires and goals. Develop a richer understanding of personality types and communication styles that will help you identify underlying obstacles to your sales success. Learn why deals stall out and how to get the client back on track. Discover unique concepts, ideas, and examples of how to build stronger, long-lasting client relationships. Close or advance your sales more smoothly by clearly defining the challenges and issues that are causing the client to go cold. Learn how to embrace change and recognize it as the root of all decision making. Stop Selling offers over 35 years of sales experience in a simple, easy-to-follow format. If you are looking for ways to develop your career and enhance your professional relationships, this book is a blueprint for success
From remarkably frank and credible responses to their comprehensive research questionnaire, Tian and Keep provide a unique, wide ranging catalogue of frauds that customers perpetrate on businesses--and what marketers can do to combat it. They were able to receive and analyze more than 250 written descriptions--"a 71% response rate "--of the acts that customers committed and the methods they used. Instead of merely a checklist, Tian and Keep obtained their data in the customers' own words, resulting in highly detailed and reliable insights into why customers did what they did. They find that customer fraud has emerged as a form of guerilla warfare against companies, that it is adapted to specific situations, and that underlying customers' motivation is a need to get even. Ethics has little do with it. In fact, some respondents even asserted that they had an obligation to commit fraud: they did it to retaliate against what they perceived as unethical acts that businesses committed against them. The result is a rare documentation of the specifics of fraud, how it threatens not only business but entire economies, and the actions--bold and subtle--that marketers can take in self-protective response. Not only will corporate management, particularly in marketing, get detailed descriptions of their customers' fraud strategies and tactics, but they will also receive insights into where they are vulnerable and why. Tian and Keep show that fraud has become so socially acceptable among middle class customers that they are willing to share their tactics, strategies, and secrets with their friends. With this as their foundation, the authors give practitioners an arsenal of detection and deterrence methods. Equally important, they provide ways to implement them without alienating their other, blameless customers. They also show marketers what they can do to reestablish trust in their marketing exchanges with customers, and improve relationships in ways that will diminish (if not fully eliminate) the incidence of fraud. For management generally as well as marketers in companies of all sizes and type, Tian's and Keep's book is essential, engrossing, and useful reading.
This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing. |
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