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Books > Business & Economics > Business & management > Sales & marketing > General

Select Selling - Strategies to Win Customers by Defining the Ultimate Target Profile & Discovering What They Really Want... Select Selling - Strategies to Win Customers by Defining the Ultimate Target Profile & Discovering What They Really Want (Hardcover)
Donal Daly, Paul O'Dea; Foreword by Mark Cavender
R1,324 R971 Discovery Miles 9 710 Save R353 (27%) Ships in 12 - 19 working days

Growing revenue in this evolved economy is a challenge. Products are hard to describe and value is difficult to explain. Traditional sales techniques are ineffective. Buyers are more sophisticated, selling cycles are longer and customers have increasingly complex buying processes. With CEOs, sales management and professional sales executives in mind, Donal Daly and Paul O'Dea have created the SELECT SELLING methodology to address this challenge. Between them, they have started six successful companies. In 40 years' combined experience, spanning five continents, they have sold complex products, managed and trained sales teams, and helped companies grow revenue through the definition and implementation of organizational process - from strategic market positioning to sales execution. Using SELECT SELLING, learn how to: select the right customers to pursue; become an expert in your customer's business; guide the sale with advanced questioning techniques; increase your sales conversion rate; and know which deals you can win. The SELECT SELLING methodology has been designed to equip anyone selling high value, complex products to large corporations with a defined and rigorous process that can be moulded to an individual salesperson's style but which also takes much of the uncertainty out of the sales process. It combines high-level, strategic marketing principles to draw the map, with focused tactics to complete each journey, addressing the practical stops along the way. SELECT SELLING will be of particular value to those in the high technology industry. It will help them enhance their productivity, hit their targets more consistently, and increase revenue. Each major chapter in the book is accompanied by a worksheet and the book is supported by a website, www.selectselling.com.

Handbook of Research on Future Policies and Strategies for Nation Branding (Hardcover): Victoria Pistikou, Andreas Masouras,... Handbook of Research on Future Policies and Strategies for Nation Branding (Hardcover)
Victoria Pistikou, Andreas Masouras, Marcos Komodromos
R8,638 Discovery Miles 86 380 Ships in 10 - 15 working days

By taking corporate marketing concepts and applying it to countries, ""nation branding"" is a way for these regions to enhance their reputations and project a desired image for international recognition. New modes of publicity and marketing geared towards geographic location fall into this category, leading nation branding to have vast benefits for the economics and societies of countries. New marketing strategies have emerged and are being adopted to consequently brand countries with this purpose of economic growth. By studying these emerging strategies and methods, nations can best develop a desired brand and reputation to foster growth and prosperity. Future Policies and Strategies for Nation Branding discusses how exactly nation branding works to benefit the function and mission of these nations along with showing how nation branding can be used as a strategic asset for the redesign of economic, political, and social characteristics of a country. The chapters outline the given situation of nations and the nature and implications of the brand that is required, measure branding inference, and propose future steps for nation branding. This book is a critical reference source for brand managers, tourism professionals, marketers, advertisers, government officials, travel agencies, academicians, researchers, and students working in the fields of international relations, economics, social sciences, business studies, marketing, and entrepreneurship.

Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing (Hardcover): Amandeep Singh Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing (Hardcover)
Amandeep Singh
R6,432 Discovery Miles 64 320 Ships in 10 - 15 working days

The availability of big data, low-cost commodity hardware, and new information management and analytic software have produced a unique moment in the history of data analysis. The convergence of these trends means that we have the capabilities required to analyze astonishing data sets quickly and cost-effectively for the first time in history. They represent a genuine leap forward and a clear opportunity to realize enormous gains in terms of efficiency, productivity, revenue, and profitability especially in digital marketing. Data plays a huge role in understanding valuable insights about target demographics and customer preferences. From every interaction with technology, regardless of whether it is active or passive, we are creating new data that can describe us. If analyzed correctly, these data points can explain a lot about our behavior, personalities, and life events. Companies can leverage these insights for product improvements, business strategy, and marketing campaigns to cater to the target customers. Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing aids understanding of big data in terms of digital marketing for meaningful analysis of information that can improve marketing efforts and strategies using the latest digital techniques. The chapters cover a wide array of essential marketing topics and techniques, including search engine marketing, consumer behavior, social media marketing, online advertising, and how they interact with big data. This book is essential for professionals and researchers working in the field of analytics, data, and digital marketing, along with marketers, advertisers, brand managers, social media specialists, managers, sales professionals, practitioners, researchers, academicians, and students looking for the latest information on how big data is being used in digital marketing strategies.

Customer Care & Feeding (Hardcover): Caroline, Etc Perkins Customer Care & Feeding (Hardcover)
Caroline, Etc Perkins
R890 Discovery Miles 8 900 Ships in 10 - 15 working days
Organisational Responses to Social Media Storms - An Applied Analysis of Modern Challenges (Hardcover, 1st ed. 2020): Andy... Organisational Responses to Social Media Storms - An Applied Analysis of Modern Challenges (Hardcover, 1st ed. 2020)
Andy Phippen, Emma Bond
R1,521 Discovery Miles 15 210 Ships in 10 - 15 working days

This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new 'risk' culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.

Holistic Approaches to Brand Culture and Communication Across Industries (Hardcover): Sabyasachi Dasgupta, Santosh Kumar... Holistic Approaches to Brand Culture and Communication Across Industries (Hardcover)
Sabyasachi Dasgupta, Santosh Kumar Biswal, M. Anil Ramesh
R6,085 Discovery Miles 60 850 Ships in 10 - 15 working days

The world of brands is undergoing a sea of change in the domain of consumer culture and it has become a challenge to cater to the minds of audiences. As such, effective branding has moved from being product- and service-oriented to organizational- and social movement-oriented. Holistic Approaches to Brand Culture and Communication Across Industries is a pivotal reference source for the latest research findings on the use of theoretical and applied frameworks of brand awareness and culture. Featuring extensive coverage on relevant areas such as consumer behavior, observational research, and brand equity, this publication is an ideal resource for professionals, researchers, academics, students, managers, and practitioners actively involved in the marketing industry.

The Success System That Never Fails (Hardcover): William Clement Stone The Success System That Never Fails (Hardcover)
William Clement Stone
R681 Discovery Miles 6 810 Ships in 10 - 15 working days
Brands Don't Win - How Transcenders Change the Game (Hardcover): Stan Bernard Brands Don't Win - How Transcenders Change the Game (Hardcover)
Stan Bernard
R636 R579 Discovery Miles 5 790 Save R57 (9%) Ships in 10 - 15 working days
Work It! - A Modern-Day Sales Planner (Hardcover): Tania Arakelian Doub Work It! - A Modern-Day Sales Planner (Hardcover)
Tania Arakelian Doub
R926 R803 Discovery Miles 8 030 Save R123 (13%) Ships in 10 - 15 working days
Nonprofit Marketing Best Practices (Hardcover): J. J Burnett Nonprofit Marketing Best Practices (Hardcover)
J. J Burnett
R1,040 R974 Discovery Miles 9 740 Save R66 (6%) Ships in 12 - 19 working days

From a leader in nonprofit marketing, a hands-on guide to the best practices in doing marketing for your organization.
In today's challenging economic climate, every nonprofit organization needs an organization-wide commitment to a comprehensive marketing strategy that increases awareness and support. Nonprofit Marketing Best Practices teaches proven marketing techniques that can help your nonprofit stand out among the growing number of organization competing for funding, programs, and volunteers.
Introducing services marketing as the foundation for nonprofit marketing planning, this essential handbook addresses vital issues including:
* How to market intangibles
* Defining services and service products
* The unique characteristics of service products
* The marketing-related needs and wants of nonprofits
* Best practices marketing strategies and tactics
* Marketing successes, marketing failures, and company demographics
Nonprofit leader John Burnett shares everything he's learned during more than three decades managing and consulting nonprofits of every shape and size. Steering clear of business school jargon, Nonprofit Marketing Best Practices provides the advice and tools you need to understand the challenging environment of nonprofit marketing and the most effective ways to achieve maximum marketing success for your organization.
Filled with winning marketing concepts, Nonprofit Marketing Best Practices follows an accessible format that actually instructs readers on how to put strategies into effect for their organization. Written for every nonprofit organization, large or small, this must-have book equips you with the best practices in nonprofit marketing-what to do, what not to do, and how to do it better.

Selling Your Company - The Business Owner's Guide to the Process of Selling a Company and Redeeming the Full Value... Selling Your Company - The Business Owner's Guide to the Process of Selling a Company and Redeeming the Full Value (Hardcover)
Ted Folkert
R672 R605 Discovery Miles 6 050 Save R67 (10%) Ships in 10 - 15 working days

You've worked hard to build a company from the ground up, or perhaps you've turned around an underperforming firm. You're ready to cash in on your hard work, but what exactly do you need to do?

To ensure a smooth transition, protect your brand, and get the best price, you must do homework. Whether you handle the sale yourself or hire a professional, a basic understanding of the process will help you make the right decisions.

Ted Folkert, a seasoned entrepreneur, draws upon his diverse business dealings so you can transfer ownership of small, midsize, and large companies; avoid pitfalls that could lengthen the selling process; and make simple changes to boost the value of your business.

Folkert has owned manufacturing operations, public parking facilities, real estate firms, and more, and his case studies of failed transactions and successful transactions can give you the knowledge to make the right moves in real-life situations.

Regardless of the size of your business, you need to know how to determine its value, prepare for a sale, and protect your interests as you enter the negotiation process. Get the tools you need to succeed in "Selling Your Company."

The Stripped-Down Guide to Content Marketing - Success Secrets for Beginners (Hardcover): John Egan The Stripped-Down Guide to Content Marketing - Success Secrets for Beginners (Hardcover)
John Egan
R651 Discovery Miles 6 510 Ships in 10 - 15 working days
Marketing Online Education Programs - Frameworks for Promotion and Communication (Hardcover): Ugur Demiray, Serdar Sever Marketing Online Education Programs - Frameworks for Promotion and Communication (Hardcover)
Ugur Demiray, Serdar Sever
R5,017 Discovery Miles 50 170 Ships in 10 - 15 working days

Marketing Online Education Programs: Frameworks for Promotion and Communication provides relevant theoretical frameworks and the latest empirical research findings in this field. Teachers are adopting new technologies in their instructional strategies, be it for course design, development or delivery. The field of distance and online education is experiencing continuing growth. Marketing for distance and online learning environments faces a number of challenges in the form of delivering what these environments are promising, how to find the right information, regular updating of the courses and not to forget the effective user interaction with the course developers and peers. This book provides an integrated marketing communications perspective to communication and promotion issues of online programs.

Leveraging Computer-Mediated Marketing Environments (Hardcover): Gordon Bowen, Wilson Ozuem Leveraging Computer-Mediated Marketing Environments (Hardcover)
Gordon Bowen, Wilson Ozuem
R5,524 Discovery Miles 55 240 Ships in 10 - 15 working days

Social media has redefined the way marketers communicate with their customers, giving consumers an advantage that they did not have previously. However, recent issues in online communication platforms have increased the challenges faced by marketers in developing and retaining their customers. Practitioners need to develop effective marketing communication programs that incorporate the meaningful forms of sociality into a customer-driven marketing program. Leveraging Computer-Mediated Marketing Environments discusses the nature of heightened interaction between marketers and consumers in the evolving technological environments, particularly on the central nature of online communities and other emerging technologies on dialogic engagement. Additionally, it aims to examine the relevant roles of online communities and emerging technologies in creating and retaining customers through effective dialogue management. Highlighting brand strategy, e-services, and web analytics, it is designed for marketers, brand managers, business managers, academicians, and students.

Healthcare Value Selling - Winning Strategies to Sell and Defend Value in the New Market (Hardcover): Christopher D. Provines Healthcare Value Selling - Winning Strategies to Sell and Defend Value in the New Market (Hardcover)
Christopher D. Provines
R926 Discovery Miles 9 260 Ships in 12 - 19 working days

Salespeople and commercial leaders face a significant challenge and big opportunity. Purchasing in healthcare is undergoing a fundamental shift. Buying decisions, once driven by individual clinicians, are increasingly being made by data-driven committees, cost-driven administrators, and sophisticated buyers. The hospital supply chain and purchasing organization is growing into a powerful force, and is deploying sourcing tactics to gain unprecedented discounts and bring clearer transparency to value. Selling in this new healthcare market in the same old way is a recipe for price erosion, declining margins, frustrated salespeople, and dissatisfied customers. Based on extensive experience and research, this is a practical guide that provides salespeople and commercial teams with the insights to approach economic buyers with renewed confidence. It provides proven strategies and tools to educate customers, sell your value, and defend your value against tough buyers. Understand the ten drivers of change in the new healthcare market Learn how the buyer views your sales bag and the sourcing strategies buyers use to extract value Navigate buying committees and learn to leverage your three elements of value - clinical, economic, and emotional Quantify your value and connect it to the customers' business and reimbursement model Adapt your offering and use negotiation trades to satisfy different buyers and defend your value Learn the clues to identify the four hospital buying behavior segments and how to customize your tactics to each Align your value selling to the six stages of customers' buying process Learn twelve common buyer games and how to defend your value against each This book will prove to be an invaluable source of ideas, strategies and tools for healthcare sales professionals, marketing teams, and executives responsible for leading winning commercial organizations.

5 Minute Marketing (Hardcover): Mary Charleson 5 Minute Marketing (Hardcover)
Mary Charleson
R853 Discovery Miles 8 530 Ships in 12 - 19 working days

Five-minute articles on the hottest Canadian topics in marketing today!

Impact Beyond the Game - How Athletes Can Build Influence, Monetize Their Brand, and Create a Legacy (Hardcover): Malcolm... Impact Beyond the Game - How Athletes Can Build Influence, Monetize Their Brand, and Create a Legacy (Hardcover)
Malcolm Lemmons
R627 R570 Discovery Miles 5 700 Save R57 (9%) Ships in 10 - 15 working days
The Winnersmap Methodology (Hardcover): Dominic de Souza The Winnersmap Methodology (Hardcover)
Dominic de Souza
R470 Discovery Miles 4 700 Ships in 12 - 19 working days

Dozens of top executives are applauding Dominic de Souza's The WinnersMap Methodology with his fresh approach to sales. Renato Xavier, sales manager of Compuware (Brazil) and former consulting manager for IBM (Brazil), praises this as "the first book that takes the human aspect of sales into account when providing a practical and easy-to-learn method on how to become a successful salesperson."

Dominic de Souza discusses sales with authority and introduces a novel sales method - Winnersmap. With this method, behavior becomes aligned with strategy, including managing cash flow, contacts, and information, and creating client-focused projects and a sales map. Dominic de Souza's method is not just a script, but presents scientific techniques that lead to success in sales. He distinguishes his methods by addressing how to use human behavior to your advantage.

It's easy to see how de Souza's work has earned such outstanding endorsements. With infectious enthusiasm, he captures your attention with advice on how to transform casual conversations into numbers, business deals, and partnerships.

UnCloned Marketing - How to Challenge the Norms with Profitable Marketing Campaigns (Hardcover): Audria Richmond UnCloned Marketing - How to Challenge the Norms with Profitable Marketing Campaigns (Hardcover)
Audria Richmond
R741 R657 Discovery Miles 6 570 Save R84 (11%) Ships in 10 - 15 working days
Take Action - Treatment Coordination for a Successful Dental Practice (Hardcover): Ann Marie Gorczyca Take Action - Treatment Coordination for a Successful Dental Practice (Hardcover)
Ann Marie Gorczyca
R1,051 Discovery Miles 10 510 Ships in 12 - 19 working days
The Ultimate Sales Planner For The Master Closer - Plan and Schedule Your Activities To Achieve Your Goals (Hardcover): Calbert... The Ultimate Sales Planner For The Master Closer - Plan and Schedule Your Activities To Achieve Your Goals (Hardcover)
Calbert Coakley, Renee Coakley
R1,181 Discovery Miles 11 810 Ships in 12 - 19 working days
Handbook on Place Branding and Marketing (Paperback): Adriana Campelo Handbook on Place Branding and Marketing (Paperback)
Adriana Campelo
R1,374 Discovery Miles 13 740 Ships in 12 - 19 working days

Place branding as an academic field is both challenging and under explored. In the face of an ever-expanding global urban population, this Handbook illustrates how place branding can contribute to transforming urban agglomeration into sustainable and healthy areas. The Chapters cover four key areas; place branding as a tool for economic development, experiences of place making, methodologies to develop place brands, and urban regeneration. Pioneering experts provide in-depth analysis on the politics and significance of place branding's inclusion in economic development programs, the multisensory dimensions of sense of place, and new epistemologies and methodologies for research. They further examine the role of place marketing in combatting challenges for future cities such as mobility, aesthetics and metropolitan conurbation. Students and scholars in management, marketing and economics will find this innovative and contemporary Handbook a must read. Eminently practical, it will also benefit policy makers and place planners, alongside consultants on public policies. Contributors: E. Arnould, G.J. Ashworth, S. Askegaard, S. Brown, A. Campelo, D. Kjeldgaard, M. Lichrou, D. Medway, K. O'Leary, L. O'Malley, E. Oliveira, C.J. Parker, C. Pasquinelli, M. Patterson, H.D. Pedersen, K. Swanson, A. Therkelsen, G. Warnaby

Dynamics of Marketing in African Nations (Hardcover): Sonny Nwankwo, Joseph F. Aiyeku Dynamics of Marketing in African Nations (Hardcover)
Sonny Nwankwo, Joseph F. Aiyeku
R2,799 Discovery Miles 27 990 Ships in 10 - 15 working days

Consider Africa--not with pre-established mindsets, unexamined assumptions, and bland generalizations--but for what Africa actually is: a setting in which marketers can gather new ideas and test old ones and perhaps emerge with a more varied, certain sense of what the marketing enterprise itself, is all about. Nwankwo, Aiyeku, and their contributing authors, all specialists with a remarkably wide range of experience and viewpoints, uncover the unexpected factors that they are certain will determine the success of selling just about any product or service to established or developing African nations. Original, eclectic, and agenda-setting, their book provides a startling insight into the dynamics of marketing in this fascinating region of the world as it continues to initiate the new macroeconomic and political reforms that are transforming the African continent into an important player on the international business scene.

Nwankwo and Aiyeku see their book as a welcome attempt to identify and explore the institutional processes in which not only the study but also the practice of marketing is embedded. They work with three main themes: the processual issues, including theory development and the reconceptualization of conventional paradigms; the nature of the interrelationships that shape the dynamics of marketing overall; and the context-specific dimensions of marketing generally, its marketing operations. As the volume editors state: By and large, African nations present new contexts and new strategic challenges. As they become focused, certain general approaches as to how various characteristics influence marketing behaviors have to be established. This book, through addressing these contextual issues, provides a better focus for creating a relevant set of marketing activities in African situations.

Research Methodology in Marketing - Theory Development, Empirical Approaches and Philosophy of Science Considerations... Research Methodology in Marketing - Theory Development, Empirical Approaches and Philosophy of Science Considerations (Hardcover, 1st ed. 2019)
Martin Eisend, Alfred Kuss
R3,896 Discovery Miles 38 960 Ships in 12 - 19 working days

This textbook describes and explains the fundamentals of applying empirical methods for theory building and theory testing in marketing research. The authors explain the foundations in philosophy of science and the various methodological approaches to readers who are working empirically with the purpose of developing and testing theories in marketing. The primary target group of the book are graduate students and PhD students who are preparing their empirical research projects, e.g. for a master thesis or a dissertation.

Firms in the Fashion Industry - Sustainability, Luxury and Communication in an International Context (Hardcover, 1st ed. 2021):... Firms in the Fashion Industry - Sustainability, Luxury and Communication in an International Context (Hardcover, 1st ed. 2021)
Laura Rienda, Lorena Ruiz-Fernandez, Lindsey Drylie Carey, Irene Garcia-Medina
R4,571 Discovery Miles 45 710 Ships in 12 - 19 working days

This contributed volume captures some of the most current topics and trends in the fashion industry. It provides a theoretical and empirical analysis of the behaviour of firms in this fast-moving industry with a focus on their resources, capabilities and routines around communication and sustainability strategies in an international context. It covers hot topics such as the role of social media, sustainability, and luxury as well as brief mention on how the Covid-19 pandemic will impact fashion brands. With contributions from practitioners and academics, this book provides an overview of the debates, analysis and best practices, making it an invaluable resource for anyone studying or researching the fashion industry, branding, or luxury.

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