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Books > Business & Economics > Business & management > Sales & marketing > General

Marketing (Hardcover): Sonyel Oflazo?lu Marketing (Hardcover)
Sonyel Oflazo?lu
R3,071 Discovery Miles 30 710 Ships in 18 - 22 working days
Tourism Planning and Destination Marketing (Hardcover): Mark Anthony Camilleri Tourism Planning and Destination Marketing (Hardcover)
Mark Anthony Camilleri
R2,442 Discovery Miles 24 420 Ships in 10 - 15 working days

Destination marketing relies on planning, organisation, and successful strategies and tactics. Tourism Planning and Destination Marketing provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices. It is a useful guide for tourism marketers, including destination management organisations (DMOs), who are increasingly using innovative tools and evolving technologies to engage with prospective visitors. Moreover, this title sheds light on the latest developments in travel, hospitality, festivals and events, as the contributing authors have critically analysed the global tourism marketing environments that comprise a wide array of economic, socio-cultural, technological and environmental realities. This book explores advances in tourism planning and destination marketing theory for the interest of both researchers and scholars. Furthermore, it is an invaluable resource for a wide range of industry practitioners, including consultants, senior executives and managers who work for destination management organisations, tourism offices, hotels, inbound/outbound tour operators and travel agents.

The Art of Public Speaking (Hardcover): Dale Carnegie, J. Berg Esenwein The Art of Public Speaking (Hardcover)
Dale Carnegie, J. Berg Esenwein
R898 Discovery Miles 8 980 Ships in 18 - 22 working days
Developing Digital Marketing - Relationship Perspectives (Hardcover): Park Thaichon, Vanessa Ratten Developing Digital Marketing - Relationship Perspectives (Hardcover)
Park Thaichon, Vanessa Ratten
R2,671 Discovery Miles 26 710 Ships in 18 - 22 working days

Digital marketing has gained ascendancy as the modern communication method used by most organizations through its ability to transcend geographic restrictions. Developing Digital Marketing: Relationship Perspectives provides a holistic perspective about the role of digital marketing in the global economy. Each chapter offers a different perspective about the importance of digital marketing in the knowledge economy, helping readers to understand the shift from traditional marketing to more novel and innovative forms that are derived from digital marketing functions. Themes explored throughout the book include: * Service Encounters via Social Media and Customer Relationships * Digital and Organizational Storytelling * Artificial Intelligence and Customer Experience * Sustainability Project Partnerships As the nature of these digital practices is evolving Developing Digital Marketing: Relationship Perspectives views the concept of digital marketing as now in constant flux, with the edited chapters paving the way to a better appreciation of how digital marketing is changing particularly through issues such as environmental sustainability in the current business environment.

The Social Media Survival Guide for Nonprofits and Charitable Organizations (Hardcover): Sherrie Ann Madia The Social Media Survival Guide for Nonprofits and Charitable Organizations (Hardcover)
Sherrie Ann Madia
R683 Discovery Miles 6 830 Ships in 10 - 15 working days

The Social Media Survival Guide for Nonprofits and Charitable Organizations is a must-have for anyone attempting to fundraise on behalf of a non-profit organization. The book offers critical insights including: Why today's nonprofit organization must understand the basics of networks and how incorporating social media into existing plans can catapult your fundraising efforts How to arm frontline fundraisers and operations staff with the tools they will need to maximize everything from annual fundraising to high-end stewardship using social media The importance of creating an online, mobile, peer-to-peer engagement strategy to facilitate and enhance the donor life cycle-from researching a new pipeline of support, to cultivation, mechanisms for giving, events, follow-up, stewardship and more

Your Brand Should Be Gay (Even If You're Not) - The Art and Science of Creating an Authentic Brand (Hardcover): Re Perez Your Brand Should Be Gay (Even If You're Not) - The Art and Science of Creating an Authentic Brand (Hardcover)
Re Perez
R746 R660 Discovery Miles 6 600 Save R86 (12%) Ships in 18 - 22 working days
Software Product Management - Finding the Right Balance for YourProduct Inc. (Hardcover, 1st ed. 2019): Timo Wagenblatt Software Product Management - Finding the Right Balance for YourProduct Inc. (Hardcover, 1st ed. 2019)
Timo Wagenblatt
R2,405 Discovery Miles 24 050 Ships in 10 - 15 working days

This book is for product managers, product owners, product marketing managers, VPs and Heads of Product, CEOs, and start-up founders. In short, it serves anyone interested personally or professionally in software product management. You'll learn how to plan, coordinate and execute all activities required for software product success. It enables you to find the right balance for delivering customer value and long-term product success. The book offers a comprehensive introduction for beginners as well as proven practices and a novel, holistic approach for experienced product managers. It provides much-needed clarity regarding the numerous tasks and responsibilities involved in the professional and successful management of software products. Readers can use this book as a reference book if they are interested in or have the urgent need to improve one of the following software product management dimensions: Product Viability, Product Development, Go-to-Market / Product Marketing, Software Demonstrations and Training, The Market / Your Customers, or Organizational Maturity. The book helps product people to maximize their impact and effectiveness. Whether you're a seasoned practitioner, new to software product management, or just want to learn more about the best-of-all disciplines and advance your skills, this book introduces a novel and "business" tested approach to structure and orchestrate the vital dimensions of software product management. You will learn how to create focus and alignment on the things that matter for product success. The book describes a holistic framework to keep the details that matter for product success in balance, taking into consideration the limiting factors, strategies and responsibilities that determine the overall product yield potential. It explains how to leverage and adapt the framework with regard to aspects like product viability, product development, product marketing and software demonstrations and training, as well as more general aspects like markets, customers and organizational maturity. The book focuses on the unique challenges of software product managers or any related roles, whether you are a founder of a small to mid-sized software company or working in the complex ecosystems of large software enterprises or corporate IT departments.

The Customer-Centric You - Making Customers the Focus of Everything You Do (Paperback, New Ed.): Stephen Hewett The Customer-Centric You - Making Customers the Focus of Everything You Do (Paperback, New Ed.)
Stephen Hewett
R473 Discovery Miles 4 730 Ships in 10 - 15 working days

One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of Waitrose

Strategic Perspectives in Destination Marketing (Hardcover): Mark Anthony Camilleri Strategic Perspectives in Destination Marketing (Hardcover)
Mark Anthony Camilleri
R5,356 Discovery Miles 53 560 Ships in 18 - 22 working days

The marketing of a destination requires effective planning and organization to engage prospective visitors. However, adequately marketing a destination requires not only a knowledge of the marketing channels but also an in-depth understanding of the motives and facilitators of tourism. Strategic Perspectives in Destination Marketing is a collection of innovative research on the methods and applications of branding in the tourism, travel, and hospitality industry sectors. It explores the pedagogical applications of socio-economic, environmental, and technological impacts of tourism through various regional-focused empirical studies and contemporary discussions. While highlighting topics including destination authenticity, consumer behavior, online travel businesses, and tourism promotion, this book is ideally designed for managers, travel agents, tourism professionals, executives, marketing agencies, academicians, researchers, and graduate-level students seeking current research on the applications of branding strategies in the tourism sector.

Gender Equality and Responsible Business - Expanding CSR Horizons (Paperback): Kate Grosser, Lauren Mccarthy, Maureen A. Kilgour Gender Equality and Responsible Business - Expanding CSR Horizons (Paperback)
Kate Grosser, Lauren Mccarthy, Maureen A. Kilgour
R1,516 Discovery Miles 15 160 Ships in 10 - 15 working days

Goes beyond the boardroom to examine gender impacts in supply chains, in the community and among consumersFocuses on CSR practice as it relates to gender equalityContributions from practitioners in business, civil society and academia

E-Marketing in Developed and Developing Countries - Emerging Practices (Hardcover, New): Hatem El-Gohary, Riyad Eid E-Marketing in Developed and Developing Countries - Emerging Practices (Hardcover, New)
Hatem El-Gohary, Riyad Eid
R4,710 Discovery Miles 47 100 Ships in 18 - 22 working days

While e-marketing has emerged as an aid in allowing businesses to reach a broader audience, evolutions in computer science and technology have made its comprehension a bit more complex. E-Marketing in Developed and Developing Countries: Emerging Practice s aims to create a deeper understanding of the policies and practices that are involved in a successful e-marketing environment. This publication highlights the strategies and applications currently being used in both developed and developing countries; proving to be beneficial for entrepreneurs, policy makers, researchers, and students wishing to expand their comprehensive knowledge in this field.

The Road to AUM - Driving Assets Under Management through Effective Marketing and Sales (Hardcover): Sandra Powers Murphy The Road to AUM - Driving Assets Under Management through Effective Marketing and Sales (Hardcover)
Sandra Powers Murphy
R635 Discovery Miles 6 350 Ships in 10 - 15 working days
Magnetic Nonprofit - Attract and Retain Donors, Volunteers, and Staff (Hardcover): Jeremy Reis Magnetic Nonprofit - Attract and Retain Donors, Volunteers, and Staff (Hardcover)
Jeremy Reis
R734 R648 Discovery Miles 6 480 Save R86 (12%) Ships in 18 - 22 working days
Career Smart - Five Steps to a Powerful Personal Brand (Hardcover): Sherri Thomas Career Smart - Five Steps to a Powerful Personal Brand (Hardcover)
Sherri Thomas
R612 Discovery Miles 6 120 Ships in 18 - 22 working days

An insider's guide to getting bigger promotions, better clients, and a richer career life. Whether you're transitioning into a new role, expanding your company, or advancing up the corporate ladder, this book will take your career from ordinary to extraordinary.

Brand Culture and Identity - Concepts, Methodologies, Tools, and Applications, VOL 1 (Hardcover): Information Reso Management... Brand Culture and Identity - Concepts, Methodologies, Tools, and Applications, VOL 1 (Hardcover)
Information Reso Management Association
R8,431 Discovery Miles 84 310 Ships in 18 - 22 working days
Brand Culture and Identity - Concepts, Methodologies, Tools, and Applications, VOL 2 (Hardcover): Information Reso Management... Brand Culture and Identity - Concepts, Methodologies, Tools, and Applications, VOL 2 (Hardcover)
Information Reso Management Association
R8,446 Discovery Miles 84 460 Ships in 18 - 22 working days
The Robert Collier Letter Book (Hardcover): Robert Collier The Robert Collier Letter Book (Hardcover)
Robert Collier
R848 R752 Discovery Miles 7 520 Save R96 (11%) Ships in 18 - 22 working days

The author of over a dozen books, Robert Collier was decades ahead of his time in writing down ways for man to improve his lot in life. He wrote "Secret of the Ages" during an active and successful life developed upon basic ideas which opened up new vistas of living for countless multitudes of people. Brought up to be a priest, he worked as a mining engineer, an advertising executive and a prolific writer and publisher. The Robert Collier Letter Book earned Robert Collier the distinction of being one of the greatest marketing minds in history. Robert Collier sales letters were successful because he wrote to his readers' needs. As an expert in marketing, his sales savvy and writing expertise placed hundreds of millions of dollars in his clients' pockets.

Commercial Nationalism - Selling the Nation and Nationalizing the Sell (Hardcover, 1st ed. 2016): Zala Volcic, Mark Andrejevic Commercial Nationalism - Selling the Nation and Nationalizing the Sell (Hardcover, 1st ed. 2016)
Zala Volcic, Mark Andrejevic
R3,249 Discovery Miles 32 490 Ships in 18 - 22 working days

This book intervenes in discussions of the fate of nationalism and national identity by exploring the relationship between state appropriation of marketing and branding strategies on the one hand, and, on the other, the commercial mobilization of nationalist discourses.

The Quintessence of Strategic Management - What You Really Need to Know to Survive in Business (Hardcover, 2nd ed. 2016):... The Quintessence of Strategic Management - What You Really Need to Know to Survive in Business (Hardcover, 2nd ed. 2016)
Philip Kotler, Roland Berger, Nils Bickhoff
R1,060 R984 Discovery Miles 9 840 Save R76 (7%) Ships in 10 - 15 working days

This book provides practitioners with a basic understanding of strategy and the process of strategic management. Using academic foundations and best practices from business life, the authors present the most important strategy tools and how they interact. The book gives a concise overview over the focal areas and considerations of strategy in practice. It enables managers to analyze and interpret business information with regard to the underlying strategic notions. A hands-on introduction to strategic management by leading marketing authority Philip Kotler, top management consultancy founder Roland Berger, and strategy expert Nils Bickhoff.

Handbook of Research on International Travel Agency and Tour Operation Management (Hardcover): Mohinder Chand Dhiman, Vinay... Handbook of Research on International Travel Agency and Tour Operation Management (Hardcover)
Mohinder Chand Dhiman, Vinay Chauhan
R7,058 Discovery Miles 70 580 Ships in 18 - 22 working days

Changes within the travel industry, such as globalization, consumerism, and advancements in technology, have transformed travel agencies into highly competitive businesses. To remain successful, new business approaches and models must be created in the global tourism and hospitality industry. Travel companies continue to expand their businesses in different countries and seek to collaborate with international entrepreneurs, developing the need for cross-cultural strategies and policies. As travel agencies flourish, identifying these business practices is necessary for these organizations to obtain a competitive management model at the global level. The Handbook of Research on International Travel Agency and Tour Operation Management gathers the latest methodologies, tools, models, and theories regarding tourism development and sustainability into one comprehensive reference source in order to promote, manage, and maximize the profitability potential of travel agencies and tour operation services. Featuring research on topics such as e-marketing, medical tourism, and online travel, this book provides travel agents, managers, industry professionals, researchers, academics, and students with the necessary resources to effectively develop and implement organizational strategies and models.

The Branding of Tourist Destinations - Theoretical and Empirical Insights (Hardcover): Mark Anthony Camilleri The Branding of Tourist Destinations - Theoretical and Empirical Insights (Hardcover)
Mark Anthony Camilleri
R2,729 Discovery Miles 27 290 Ships in 10 - 15 working days

The marketing of tourist destinations requires continuous strategic planning and decision making. The Branding of Tourist Destinations: Theoretical and Empirical Insights provides researchers and practitioners with an in-depth understanding of different tourism products, marketing strategies and destination branding tactics, as well as useful insights into sustainable and responsible tourism practices.The authors present contemporary conceptual discussions and empirical studies on several aspects of destination branding that help contextualise the attractiveness of a range of tourist destinations. In particular, they explore how tourism marketers, including destination management organisations (DMOs), formulate strategies and tactics to attract prospective visitors. This book also sheds light on the latest industry developments in travel, tourism, hospitality and events in different contexts around the world, including destinations in Sweden, Portugal, Spain, Italy and Ecuador.

Empowering the American Consumer - Corporate Responsiveness and Market Profitability (Hardcover): A.Coskun Samli Empowering the American Consumer - Corporate Responsiveness and Market Profitability (Hardcover)
A.Coskun Samli
R2,539 Discovery Miles 25 390 Ships in 10 - 15 working days

Far removed from the markets they're meant to serve, insensitive to market needs, inflexible in how they do business, America's oliuopolistic corporations are terrorizing consumers. The result is that the American market system does not work as it should, and indeed, performs far below its potential. Samli argues that the system should not be treated as though it were sacrosanct. Indeed, it must be made to do more than it is doing to encourage competition and create consumer value--things it neglects, says Samli, because of a mistaken notion that laissez-fairism is working well, and that in today's free economy things are just fine. Not so, and corporations are actually suffering on their bottom lines. By creating true consumer value and by stopping their headlong rush to merge and thereby decrease competition, corporations can achieve their profit goals more easily, and even establish higher ones. The trick is to pay more attention to their customers, to be more responsive to their needs and wishes, and in Samli's words, to turn a kinder and gentler face to the world. His book is a challenging, provocative declaration for policy makers in the public and private sectors, and for academics, an important adjunct to their studies of how business, government, and society interact.

First, says Samli, merger mania must stop. Government must exercise its full power to protect, inform, and educate consumers--and take care that business, unchecked, does not prey upon them. He cites evidence that consumers are not equal, that many are frail and vulnerable, and that in many markets they are simply being ignored. Samli maintains that far from being hostile to business, he sees business as actually working against itself. If business thinks of, and works for, the benefit of the consumer, if it eschews strategies that simply cut costs and contribute to self-enlargement, consumers will become empowered. In fact, Samli calls for more regulation, not less, and for more competition. He also calls for consumers who are better educated, and for the nation to cultivate its resources--human and environmental--in ways that will enhance economic performance, not only for society that depends on corporations, but for corporations themselves that depend on society.

Promotion and Marketing Communications (Hardcover): Umut Ayman, Anil Kemal Kaya Promotion and Marketing Communications (Hardcover)
Umut Ayman, Anil Kemal Kaya
R3,087 Discovery Miles 30 870 Ships in 18 - 22 working days
Sales & Operations Planning - Best Practices - Lessons Learned from Worldwide Companies (Hardcover): John Dougherty,... Sales & Operations Planning - Best Practices - Lessons Learned from Worldwide Companies (Hardcover)
John Dougherty, Christopher Gray
R1,152 Discovery Miles 11 520 Ships in 10 - 15 working days

S&OP is "management's handle on the business." How it's used for management communication, decision-making and how it is integrated into other important business strategies are explained in detail.

Samurai Sales - The Modern Warrior's Guide to Selling (Hardcover): Jason Griffiths Samurai Sales - The Modern Warrior's Guide to Selling (Hardcover)
Jason Griffiths
R671 R605 Discovery Miles 6 050 Save R66 (10%) Ships in 18 - 22 working days

Jin arrives in the land of opportunity, learning to master the art of sales while reflecting on martial arts philosophies of his youth. Join the founder of Europe's largest sales consulting agency, the European Health and Sports Community Association as he shares proven strategies on understanding and becoming the better salesperson. Learn how to: master key steps in the sales process; bring an intimate, personal touch to selling; and avoid the mistakes that prevent big sales. And do so while enjoying: Jin's tale (based on the experiences of the author while he travelled over a period of thirteen years throughout Europe to become an authority on the subject), as it takes on hilarious proportions - sometimes satirical, sometimes empirical, but always with an eye toward learning how to sell intuitively and instinctively. When not doing charity work for Cystic Fibrosis or the HERO projects in Alabama, Jason leads an authentically transparent life designed to inspire transformation in others. A native of North Vancouver, British Columbia, CEO of MG Holdings and Canadian-British citizen, Jason Griffiths has set the sales foundations for several multi-billion-dollar companies. After attending Red Deer College and the University of British Columbia, he moved to to Europe to help tens of thousands of individuals world wide learn how to sell professionally. Those teachings are available here - in Samurai Sales. ?There are a lot of books out there that teach sales in a mundane, dry step-by-step method. However, as human beings we lean from story telling and so it is that I wrote the story of blackbelt salesmanship - Jason Griffiths?

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