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Books > Business & Economics > Business & management > Sales & marketing > General

The Accidental Community Manager - A Guide to Building a Successful B2B Community (Hardcover): Adrian Speyer The Accidental Community Manager - A Guide to Building a Successful B2B Community (Hardcover)
Adrian Speyer
R747 Discovery Miles 7 470 Ships in 18 - 22 working days
APWS Selling, The Most Effective Sales Method Used for Over 57,000 Sales Calls - A Comprehensive, Step-By-Step Method for... APWS Selling, The Most Effective Sales Method Used for Over 57,000 Sales Calls - A Comprehensive, Step-By-Step Method for Achieving Sales Success in Simple and Complex Sales in Most Industries (Hardcover)
Adel Williams
R933 Discovery Miles 9 330 Ships in 18 - 22 working days
Elite Sales Gurus - Unlocking the Minds of America's Youngest and Brightest Summer Sales People (Hardcover): Shawn Thompson Elite Sales Gurus - Unlocking the Minds of America's Youngest and Brightest Summer Sales People (Hardcover)
Shawn Thompson; As told to Kristy Hunt
R656 Discovery Miles 6 560 Ships in 10 - 15 working days

Discover techniques and skills that are applicable in ANY sales career!

If you could change your future in only a short four months, would you take the challenge? Thanks to the summer sales industry, thousands of young men and women have done just that--changed their lives. This industry gives individuals the opportunity to financially support themselves through school and land successful careers. Even with scholarships, the average student pursuing graduate level education exits school with $30,000 in debt. However, the swiftly growing summer sales industry offers students two bullets for their holster: the opportunity to graduate debt free, as well as develop skill-sets and experience that profitable companies look for in the hiring process. In this book, fifteen of America's youngest and brightest summer sales gurus unfold their experiences with sales. This industry changed their lives . . . will it change yours?

Counterturbulence Marketing - A Proactive Strategy for Volatile Economic Times (Hardcover): A.Coskun Samli Counterturbulence Marketing - A Proactive Strategy for Volatile Economic Times (Hardcover)
A.Coskun Samli
R2,219 R2,049 Discovery Miles 20 490 Save R170 (8%) Ships in 10 - 15 working days

Since the U.S. economy has been plagued recently by a deep and long recession, this unique book has a particularly important message. It takes the position that a proactive marketing strategy can protect the firm from the adverse impact of market turbulence. The author makes the case that the firm must revise its orientation toward being more marketing oriented, and then must develop a counterturbulence marketing strategy that is coined in this book as value marketing. Since turbulence in the American market is expected to intensify, it is expected that this book's contribution will be specific and significant. In order to implement a successful value marketing plan, the firm must be extremely sensitive to market changes and must be able to counteract these within a very short period of time. If the firm can detect changes early and can swiftly counteract these changes with a value marketing plan, then its chances to survive and prosper are enhanced.

After reviewing briefly the causes and nature of turbulence in U.S. markets, the author establishes the importance of marketing as a counterturbulence weapon. In fact, the book implies that success in the market place is dependent on the firM's ability to manage itself against turbulence. The author posits that unless the firm takes the position that the customer is not only king but is everything, it will be impossible to survive constantly occurring and strengthening market turbulence. This position revision provides the firm with the opportunity to establish a proactive marketing program that is the blueprint for revising its product, price, and promotion strategies quickly and effectively. Furthermore, the value marketing plan thrives on value-added distribution and logistics processes. Adopting a counterturbulence marketing strategy begins with an attitude change on the part of the firM's executives. These executives must run the firm not by a bottom line but for a bottom line. This orientation change is primarily facilitated by opportunity budgeting. Ideal as supplemental reading in advanced marketing classes, this book will make an important impact on the thinking and orientation of business decision makers.

E-Marketing in Developed and Developing Countries - Emerging Practices (Hardcover, New): Hatem El-Gohary, Riyad Eid E-Marketing in Developed and Developing Countries - Emerging Practices (Hardcover, New)
Hatem El-Gohary, Riyad Eid
R4,710 Discovery Miles 47 100 Ships in 18 - 22 working days

While e-marketing has emerged as an aid in allowing businesses to reach a broader audience, evolutions in computer science and technology have made its comprehension a bit more complex. E-Marketing in Developed and Developing Countries: Emerging Practice s aims to create a deeper understanding of the policies and practices that are involved in a successful e-marketing environment. This publication highlights the strategies and applications currently being used in both developed and developing countries; proving to be beneficial for entrepreneurs, policy makers, researchers, and students wishing to expand their comprehensive knowledge in this field.

The Mindful Tourist - The Power of Presence in Tourism (Hardcover): Ugljesa Stankov, Ulrike Gretzel, Viachaslau Filimonau The Mindful Tourist - The Power of Presence in Tourism (Hardcover)
Ugljesa Stankov, Ulrike Gretzel, Viachaslau Filimonau
R1,695 Discovery Miles 16 950 Ships in 18 - 22 working days

The Mindful Tourist presents the first comprehensive theoretical perspective on mindfulness in contemporary tourist experiences. This innovative new study is based on the detailed exploration of mindful consumer behaviour and draws on insights from new cases of mindful tourism experiences, examining the potential for broader uptake across the industry. Examining the foundations of meditative mindfulness practices, mindfulness and tourism, the mindful tourism experience, and transformational power of mindful tourism experiences, The Mindful Tourist: The Power of Presence in Tourism explores key themes and issues, including the drivers of mindfulness in the tourism domain, the commodification of mindfulness, mindfulness and sustainability, and mindful tourist experiences being assisted through technology.

Teenage Wastebrand - How Your Brand Can Stop Struggling and Start Scaling (Large print, Hardcover, Large type / large print... Teenage Wastebrand - How Your Brand Can Stop Struggling and Start Scaling (Large print, Hardcover, Large type / large print edition)
Evelyn J Starr
R960 R854 Discovery Miles 8 540 Save R106 (11%) Ships in 18 - 22 working days
Brand Culture and Identity - Concepts, Methodologies, Tools, and Applications, VOL 2 (Hardcover): Information Reso Management... Brand Culture and Identity - Concepts, Methodologies, Tools, and Applications, VOL 2 (Hardcover)
Information Reso Management Association
R8,446 Discovery Miles 84 460 Ships in 18 - 22 working days
Selling the Right Way, Prayerfully God's Way - Unlock the God-given Sales Talent within You (Hardcover): Jim Abraham Selling the Right Way, Prayerfully God's Way - Unlock the God-given Sales Talent within You (Hardcover)
Jim Abraham
R832 Discovery Miles 8 320 Ships in 10 - 15 working days

Most sales publications cover selling exclusively from the world's point-of-view. They cover a topic or two that may peak the interest of the reader, but they leave out two elements that are critical to a Christian sales professional's success. What are those two essentials you need to know? They are: 1.) Where does God fit into your life as a salesperson, and 2.) What else do you need to know to be a long-term sales pro?

You see, selling is more than one or two techniques that will manipulate your prospect into buying. It's more than a few closing techniques that will seal-the-deal. Sales is an ability you are given, by God, to help other people solve their problems. You are a problem solver, an advocate for your client. This book will help you become the best you can be, with prayer and God's guidance.

Total Quality Marketing - The Key to Regaining Market Shares (Hardcover): Allan Reddy Total Quality Marketing - The Key to Regaining Market Shares (Hardcover)
Allan Reddy
R2,219 R2,050 Discovery Miles 20 500 Save R169 (8%) Ships in 10 - 15 working days

Having achieved production quality, aggressive foreign firms are cleverly shifting emphasis to total quality marketing, which is a dynamic market-driven concept that goes beyond the currently popular total quality management approach. It centers on customer satisfaction as a way to achieve solutions to business problems. It is a market-driven idea that stresses customer satisfaction as crucial to the success of a business in a highly competitive modern business world. The concept is an enhanced version of the marketing mix--the familiar 4-P paradigm in marketing. Thus, by incorporating quality into their product, price, promotion, and distribution strategy, firms can regain market shares; and can prevent further erosion of market shares to aggressive foreign competitors from Japan, Germany, and the Newly Industrialized Countries (NICs). By not focusing on markets, firms risk losing their businesses to aggressive foreign firms.

The book is targeted to business executives, scholars, researchers, policy makers of business and government, foreign firms, and the general public. The book has eight chapters. The first chapter presents the problem of loss of market shares. Chapter two evaluates imports to identify major competitors and what they export to U.S. Chapter three focuses on the SWOT Analysis, which evaluates the strengths, weaknesses, opportunities, and threats of U.S. vs. foreign firms. Chapter four unravels the market share mystique. The following chapters introduce Total Quality Marketing, explain how Total Quality Marketing is currently carried out in some firms and show the integration of quality into marketing through company examples. The last chapter provides a concluding commentary by looking into the future.

Social Media Listening and Monitoring for Business Applications (Hardcover): N. Raghavendra Rao Social Media Listening and Monitoring for Business Applications (Hardcover)
N. Raghavendra Rao
R5,243 Discovery Miles 52 430 Ships in 18 - 22 working days

Social Media has transformed the ways in which individuals keep in touch with family and friends. Likewise, businesses have identified the profound opportunities present for customer engagement and understanding through the massive data available on social media channels, in addition to the customer reach of such sites. Social Media Listening and Monitoring for Business Applications explores research-based solutions for businesses of all types interested in an understanding of emerging concepts and technologies for engaging customers online. Providing insight into the currently available social media tools and practices for various business applications, this publication is an essential resource for business professionals, graduate-level students, technology developers, and researchers.

Consumer Culture Theory (Hardcover): Nil Ozcaglar-Toulouse, Diego Rinallo, Russell W. Belk Consumer Culture Theory (Hardcover)
Nil Ozcaglar-Toulouse, Diego Rinallo, Russell W. Belk
R3,602 Discovery Miles 36 020 Ships in 10 - 15 working days

The chapters in this volume are selected from the best papers presented at the 11th Annual Consumer Culture Theory Conference held in Lille, France in July 2016. The diverse interpretive research and theory represented in this volume provides the reader with intellectually stimulating opportunities to examine the intersections between a variety of topics that represent the cutting edge in consumer research. These studies draw on an array of qualitative methodologies and the substantive topics represent crucial issues for our times.

Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace (Hardcover): Sumangla Rathore, Avinash Panwar Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace (Hardcover)
Sumangla Rathore, Avinash Panwar
R5,068 Discovery Miles 50 680 Ships in 18 - 22 working days

With the growth of information technology-and the Internet in particular-many new communication channels and platforms have emerged. These platforms are focused on being not only user friendly, but also highly interactive, providing many unique ways to create and distribute content. Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace explores the way these new channels and platforms affect our everyday interactions, particularly as they relate to meaning, growth, and recent trends, practices, issues, and challenges surrounding the world of modern marketing. Featuring a special emphasis on social media, blogging, viral marketing, and other forms of e-communication, this timely reference source is essential for students, researchers, academics, and marketing practitioners.

Brand Culture and Identity - Concepts, Methodologies, Tools, and Applications, VOL 1 (Hardcover): Information Reso Management... Brand Culture and Identity - Concepts, Methodologies, Tools, and Applications, VOL 1 (Hardcover)
Information Reso Management Association
R8,431 Discovery Miles 84 310 Ships in 18 - 22 working days
Social Interactions and Networking in Cyber Society (Hardcover, 1st ed. 2017): Ford Lumban Gaol, Fonny Dameaty Hutagalung Social Interactions and Networking in Cyber Society (Hardcover, 1st ed. 2017)
Ford Lumban Gaol, Fonny Dameaty Hutagalung
R3,354 Discovery Miles 33 540 Ships in 10 - 15 working days

This book discusses the interactions between societies and examines how people behave in the cyber world. It highlights the effects of the Internet on individuals' psychological well-being, the formation and maintenance of personal relationships, group memberships, social identity, the workplace, the pedagogy of learning and community involvement. The book also explores in-depth the unique qualities of Internet technologies and how these have encouraged people to interact across communities. It is a valuable resource for academics, practitioners and policy makers who want to understand the capabilities of Internet technologies and their impacts on people's lives.

The Road to AUM - Driving Assets Under Management through Effective Marketing and Sales (Hardcover): Sandra Powers Murphy The Road to AUM - Driving Assets Under Management through Effective Marketing and Sales (Hardcover)
Sandra Powers Murphy
R635 Discovery Miles 6 350 Ships in 10 - 15 working days
Building a Storybrand - Clarify Your Message So Customers Will Listen (Paperback, International Edition): Donald Miller Building a Storybrand - Clarify Your Message So Customers Will Listen (Paperback, International Edition)
Donald Miller
R379 Discovery Miles 3 790 Ships in 10 - 15 working days

New York Times bestselling author Donald Miller uses the seven universal elements of powerful stories to teach readers how to dramatically improve how they connect with customers and grow their businesses.

Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides readers with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services. Building a StoryBrand does this by teaching readers the seven universal story points all humans respond to; the real reason customers make purchases; how to simplify a brand message so people understand it; and how to create the most effective messaging for websites, brochures, and social media. Whether you are the marketing director of a multibillion dollar company, the owner of a small business, a politician running for office, or the lead singer of a rock band, Building a StoryBrand will forever transform the way you talk about who you are, what you do, and the unique value you bring to your customers.

Strategic Innovative Marketing - 5th IC-SIM, Athens, Greece 2016 (Hardcover, 1st ed. 2017): Androniki Kavoura, Damianos P.... Strategic Innovative Marketing - 5th IC-SIM, Athens, Greece 2016 (Hardcover, 1st ed. 2017)
Androniki Kavoura, Damianos P. Sakas, Petros Tomaras
R2,806 Discovery Miles 28 060 Ships in 18 - 22 working days

This proceedings volume presents the latest on the theoretical approach of the contemporary issues evolved in strategic marketing and the integration of theory and practice. It highlights strategic research and innovative activities in marketing. The contributed chapters are concerned with using modern qualitative and quantitative techniques based on information technology used to manage and analyze business data, to discover hidden knowledge and to introduce intelligence into marketing processes. This allows for a focus on innovative applications in all aspects of marketing, of computerized technologies related to data analytics, predictive analytics and modeling, business intelligence and knowledge engineering, in order to demonstrate new ways of uncovering hidden knowledge and supporting marketing decisions with evidence-based intelligent tools. The chapters from the proceedings of the 5th International Conference on Strategic Innovative Marketing 2016 cover areas such as social media marketing innovation, sustainable marketing, customer satisfaction strategies, customer relationship management, marketing research and analytics. The papers have been written by scientists, researchers, practitioners and students that demonstrate a special orientation in strategic marketing, all of whom aspire to be ahead of the curve based on the pillars of innovation. This proceedings volume shares their recent contributions to the field and showcases their exchange of insights on strategic issues in the science of innovation marketing.

Websites That Work - 10 Low Cost, High ROI Internet Marketing Strategies (Hardcover): Paul J. Scott Websites That Work - 10 Low Cost, High ROI Internet Marketing Strategies (Hardcover)
Paul J. Scott
R681 Discovery Miles 6 810 Ships in 18 - 22 working days
Effective Selling Techniques 1.0.1 (Hardcover): Gail Hill Williams Effective Selling Techniques 1.0.1 (Hardcover)
Gail Hill Williams
R639 R606 Discovery Miles 6 060 Save R33 (5%) Ships in 18 - 22 working days
Get in the Sales Game - The Playbook for Winning in Sales When the Game Has Changed (Hardcover): Sweet Sue Kouchis Get in the Sales Game - The Playbook for Winning in Sales When the Game Has Changed (Hardcover)
Sweet Sue Kouchis
R598 Discovery Miles 5 980 Ships in 18 - 22 working days
Marketing (Hardcover): Sonyel Oflazo?lu Marketing (Hardcover)
Sonyel Oflazo?lu
R3,071 Discovery Miles 30 710 Ships in 18 - 22 working days
The Art of Public Speaking (Hardcover): Dale Carnegie, J. Berg Esenwein The Art of Public Speaking (Hardcover)
Dale Carnegie, J. Berg Esenwein
R898 Discovery Miles 8 980 Ships in 18 - 22 working days
Developing Digital Marketing - Relationship Perspectives (Hardcover): Park Thaichon, Vanessa Ratten Developing Digital Marketing - Relationship Perspectives (Hardcover)
Park Thaichon, Vanessa Ratten
R2,671 Discovery Miles 26 710 Ships in 18 - 22 working days

Digital marketing has gained ascendancy as the modern communication method used by most organizations through its ability to transcend geographic restrictions. Developing Digital Marketing: Relationship Perspectives provides a holistic perspective about the role of digital marketing in the global economy. Each chapter offers a different perspective about the importance of digital marketing in the knowledge economy, helping readers to understand the shift from traditional marketing to more novel and innovative forms that are derived from digital marketing functions. Themes explored throughout the book include: * Service Encounters via Social Media and Customer Relationships * Digital and Organizational Storytelling * Artificial Intelligence and Customer Experience * Sustainability Project Partnerships As the nature of these digital practices is evolving Developing Digital Marketing: Relationship Perspectives views the concept of digital marketing as now in constant flux, with the edited chapters paving the way to a better appreciation of how digital marketing is changing particularly through issues such as environmental sustainability in the current business environment.

The Social Media Survival Guide for Nonprofits and Charitable Organizations (Hardcover): Sherrie Ann Madia The Social Media Survival Guide for Nonprofits and Charitable Organizations (Hardcover)
Sherrie Ann Madia
R683 Discovery Miles 6 830 Ships in 10 - 15 working days

The Social Media Survival Guide for Nonprofits and Charitable Organizations is a must-have for anyone attempting to fundraise on behalf of a non-profit organization. The book offers critical insights including: Why today's nonprofit organization must understand the basics of networks and how incorporating social media into existing plans can catapult your fundraising efforts How to arm frontline fundraisers and operations staff with the tools they will need to maximize everything from annual fundraising to high-end stewardship using social media The importance of creating an online, mobile, peer-to-peer engagement strategy to facilitate and enhance the donor life cycle-from researching a new pipeline of support, to cultivation, mechanisms for giving, events, follow-up, stewardship and more

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