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Books > Business & Economics > Business & management > Sales & marketing > General
Marketing has experienced unprecedented changes. Globalization,
digital revolution, transparency, and growing pressure concerning
the role of business in society are affecting marketing functions.
Simultaneously, these changes are forcing both academics and
professionals to reinvent and reposition themselves, calling for a
deep discussion about what and how universities should teach to
face present and future market demands and requirements. Evaluating
the Gaps and Intersections Between Marketing Education and the
Marketing Profession provides emerging perspectives on the role of
marketing and marketing education in increasingly complex and
demanding social and economic landscapes. Featuring coverage on a
broad range of topics such as business schools, marketing
curricula, and professional development, this publication is
ideally designed for researchers, business students, marketers,
managers, academicians, and employers seeking current research on
market expectations and students' future roles within this
discipline.
The contribution of small and medium enterprises (SMEs) is
acknowledged as an influential engine to economic growth. However,
the biggest challenge faced by these SMEs is the lack of
competitive service offerings for their target customers due to
unstandardized products and a lack of consumer engagement and
strategies. Service Marketing Strategies for Small and Medium
Enterprises: Emerging Research and Opportunities is an essential
reference source that provides guidelines on how SMEs can achieve
sustainability through positive marketing outcomes and effective
customer services. Featuring research on the assessment of SMEs'
customer service expectation, listening to customers through
qualitative research, service quality model and its marketing
implications, integrated marketing communications for SME
environments, effective service encounters, and relationship
developing strategies for SMEs, this publication provides new
models for managers, industry professionals, academicians, and
researchers.
The growth of internet access and the entry of smartphones into
everyday life has provided a revolutionary way for consumers to
interact with businesses throughout the tourist industry. As a
result, numerous companies are utilizing techniques and concepts
designed to communicate directly with potential clientele all over
the world. Digital Marketing Strategies for Tourism, Hospitality,
and Airline Industries provides innovative insights into how
digital marketing can influence the consumer relationship at every
stage of the tourism process and features emerging tools and
techniques to establish better connections with consumers. The
content within this publication examines topics such as branding
strategies, social media, and influencer marketing for maximum
content exposure. This information is designed for marketing
managers, executives, event planners, tour developers, hotel
managers, airline managers, program directors, advertisers,
restaurateurs, students, business professionals, and researchers.
One key for success of an entrepreneur is to obtain sales (revenue)
and profits as quickly as possible upon launching the venture.
Entrepreneurial Marketing focuses on the essential elements of
success in order to achieve these needed sales and revenues and to
grow the company. The authors build a comprehensive,
state-of-the-art picture of entrepreneurial marketing issues,
providing major theoretical and empirical evidence that offers a
clear, concise view of entrepreneurial marketing. Through an
international approach that combines both theoretical and empirical
knowledge of entrepreneurship and marketing, this book informs and
enhances the entrepreneurs' creativity, their ability to bring
innovations to the market, and their willingness to face risk that
changes the world. Key components addressed include: identifying
and selecting the market; determining the consumer needs
cost-effectively; executing the basic elements of the marketing mix
(product, price, distribution, and promotion); and competing
successfully in the domestic and global markets through
implementing a sound marketing plan. Numerous illustrative examples
throughout the book bring the content to life. The mix of
theoretical content, examples, empirical analyses, and case studies
make this book an excellent resource for students, professors,
researchers, practitioners, and policymakers all over the world.
Recently, emerging economies have contributed significantly to
world economic growth and output. The Research Handbook advances,
synthesises and expands the hitherto sparse publications on
marketing in emerging economies, investigating specific processes
and requirements, as well as the consequences of conducting
marketing in these challenging contexts. Addressing diverse issues
from a universal as well as regional and country specific
perspective, this book sheds light on general topics such as data
collection procedures equivalence and marketing accountability as
well as exploring specific contexts such as Central and Eastern
Europe and India. Comparing the ways in which marketing is
performed in emerging and advanced economies, the chapters explore
various aspects including business-to-business marketing
relationships, the role of multi-cultural markets in marketing,
retail marketing of multinational corporations, corporate social
responsibility and consumer loyalty. Timely and engaging, this
Research Handbook will appeal to students and scholars interested
in international business and marketing in emerging economies.
Business practitioners, managers and policy makers working in
emerging economies will also benefit from practical guidance on
both improving approaches to serving customers as well as creating
conducive environments for serving customers. Contributors include:
M.Y. Ali, N. Ammar, M. Arslanagic-Kalajdzic, M.-L. Baron, V.
Blagoev, A. Chidlow, A. Daviy, N. Dholakia, R.R. Dholakia, N.
El-Bassiouny, A.R. Faroque, P. Ghauri, R. Hawash, G.N. Kfuri, Z.
Krupka, S.R. Kumar, M.A. Marinov, S.T. Marinova, M. Minkov, A.
Osmanova, D. Ozretic-Dosen, D.A. Petrovici, V. Rebiazina, V. Skare,
M. Smirnova, C.A. Solberg, S. Sutyrin, I. Vorobieva, V.R. Wood, V.
Zabkar
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