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Books > Business & Economics > Business & management > Sales & marketing > General

Case Study Reference Guide: A Straightforward Approach to Analyzing Marketing and Management Cases (Hardcover): J.D. Williams Case Study Reference Guide: A Straightforward Approach to Analyzing Marketing and Management Cases (Hardcover)
J.D. Williams
R629 Discovery Miles 6 290 Ships in 12 - 17 working days
Breakthrough - Shatter the 25 Little Lies Holding You Back From Firing your Boss and Launching the Online Business You've... Breakthrough - Shatter the 25 Little Lies Holding You Back From Firing your Boss and Launching the Online Business You've Always Dreamed Of (Hardcover)
Jonathan Green; Edited by Alice Fogliata
R729 Discovery Miles 7 290 Ships in 10 - 15 working days
Intelligent Support Systems for Marketing Decisions (Hardcover, 2003 ed.): Nikolaos F. Matsatsinis, Y. Siskos Intelligent Support Systems for Marketing Decisions (Hardcover, 2003 ed.)
Nikolaos F. Matsatsinis, Y. Siskos
R4,483 Discovery Miles 44 830 Ships in 12 - 17 working days

Intelligent Support Systems for Marketing Decisions examines new product development, market penetration strategies, and other marketing decisions utilizing a confluence of methods, including Decision Support Systems (DSS), Artificial Intelligence in Marketing and Multicriteria Analysis. The authors systematically examine the use and implementation of these methodologies in making strategic marketing decisions.

Part I discusses the basic concepts of multicriteria analysis vis-a-vis marketing decisions and in new product development situations. Part II presents basic concepts from the fields of Information Systems, Decision Support Systems, and Intelligent Decision Support Methods. In addition, specialized categories of DSS (multicriteria DSS, web-based DSS, group DSS, spatial DSS) are discussed in terms of their key features and current use in marketing applications. Part III presents IDSS and a multicriteria methodology for new product development. Further chapters present a developmental strategy for analyzing, designing, and implementing an Intelligent Marketing Decision Support System. The implementation discussion is illustrated with a real-world example of the methods and system in use. "

Focus - How to Plan Strategy and Improve Execution to Achieve Growth (Hardcover, 1st ed. 2021): Vikas Mittal, Shrihari Sridhar Focus - How to Plan Strategy and Improve Execution to Achieve Growth (Hardcover, 1st ed. 2021)
Vikas Mittal, Shrihari Sridhar
R750 Discovery Miles 7 500 Ships in 12 - 17 working days

This book assesses the strategy challenges faced by executives in formulating strategy and driving execution. The authors present seven inhibitors of strategy effectiveness in companies large and small as well as seven actionable research-based strategy enablers to fine tune execution and rally all the stakeholders in a unified direction. By reading this book, you will find answers to the following: What is the state of strategy formulation and execution in companies like mine? Why is the strategy process so frustrating and difficult, and how can it be simplified? How can senior executives on my team meaningfully improve strategy planning and execution to grow sales and profit? How can my company hold the strategy planning process to account? If you are looking for guidance on leading your organization's strategy and execution for sales and profit growth, this book will serve as a valuable resource for becoming more effective at strategy formulation.

The Marketing Era - From Professional Practice to Global Provisioning (Hardcover): Kalman Applbaum The Marketing Era - From Professional Practice to Global Provisioning (Hardcover)
Kalman Applbaum
R4,374 Discovery Miles 43 740 Ships in 10 - 15 working days

Marketing has situated itself as an indispensable tool in today's business world-an unavoidable step in the process from production to consumption. This book is the first of its kind to map out the organizing principles and cultural logic of marketing, and trace the profession's ascent to global domination. Applbaum argues that marketing can be seen as a particular set of cultural practices that surfaced in reaction to the affluence of Western society, and not the answer to the call of inherent human needs and wants. In order to understand globalization, transnational corporations, and the spread of consumer culture, one must understand the logic of marketing.

Practical Selling - No Seminars in Foxholes (Hardcover): John Robert Confrey Practical Selling - No Seminars in Foxholes (Hardcover)
John Robert Confrey
R807 Discovery Miles 8 070 Ships in 10 - 15 working days

No Seminars in Foxholes offers practical lessons for real-world salespeople. You will learn (1) the best sales tactics to use depend on the situation; (2) the strength of your product, company, status at an account, and timing of market entry are crucial, (3) people in the sales process are swayed by politics and emotions; (4) prospects will select vendors based on how they feel about the limited inputs they have; (5) how to gather, often surreptitiously, the information you need about the decision process; (6) how to use that knowledge and other techniques to affect the outcome. One-size-fits-all approaches to sales do not work. This book will change how you view the sales profession.

Brand Medicine - The Role of Branding in the Pharmaceutical Industry (Hardcover, New): T. Blackett, R. Robins Brand Medicine - The Role of Branding in the Pharmaceutical Industry (Hardcover, New)
T. Blackett, R. Robins
R1,543 Discovery Miles 15 430 Ships in 10 - 15 working days

As governments seek to mitigate the cost of state-subsidized healthcare, branding in the pharmaceutical industry has become a critical issue. Drugs companies must change their methods of communication and distribution--focusing more on their direct relationship with the consumer. This requires fundamental changes in consumer behavior, access to information, freedom of choice, and value for money. Brands and brand values will play a leading role in this process, as has been seen with products such as Prozac and Viagra. This book by Interbrand Newell and Sorrell, the world's leading branding consultancy, provides cutting-edge thinking on this area and lessons for anyone involved in brand development and management.

Sustainable Investing - A Path to a New Horizon (Paperback): Herman Bril, Georg Kell, Andreas Rasche Sustainable Investing - A Path to a New Horizon (Paperback)
Herman Bril, Georg Kell, Andreas Rasche
R1,037 Discovery Miles 10 370 Ships in 9 - 15 working days

This book tells the story of how the convergence between corporate sustainability and sustainable investing is now becoming a major force driving systemic market changes. The idea and practice of corporate sustainability is no longer a niche movement. Investors are increasingly paying attention to sustainability factors in their analysis and decision-making, thus reinforcing market transformation. In this book, high-level practitioners and academic thought leaders, including contributions from John Ruggie, Fiona Reynolds, Johan Rockstroem, and Paul Polman, explain the forces behind these developments. The contributors highlight (a) that systemic market change is influenced by various contextual factors that impact how sustainable investing is perceived and practiced; (b) that the integration of ESG factors in investment decisions is impacting markets on a large scale and hence changes practices of major market players (e.g. pension funds); and (c) that technology and the increasing datafication of sustainability act as further accelerators of such change. The book goes beyond standard economic theory approaches to sustainable investing and emphasizes that capitalism founded on more real-world (complex) economics and cooperation can strengthen ESG integration. Aimed at both investment professionals and academics, this book gives the reader access to more practitioner-relevant information and it also discusses implementation issues. The reader will gain insights into how "mainstream" financial actors relate to sustainable investing.

The Retail Game (Hardcover): Jerry Mba Magner The Retail Game (Hardcover)
Jerry Mba Magner
R843 Discovery Miles 8 430 Ships in 12 - 17 working days
Strategic Innovative Marketing and Tourism - 8th ICSIMAT, Northern Aegean, Greece, 2019 (Hardcover, 1st ed. 2020): Androniki... Strategic Innovative Marketing and Tourism - 8th ICSIMAT, Northern Aegean, Greece, 2019 (Hardcover, 1st ed. 2020)
Androniki Kavoura, Efstathios Kefallonitis, Prokopios Theodoridis
R9,395 Discovery Miles 93 950 Ships in 12 - 17 working days

This book covers a very broad range of topics in marketing, communication, and tourism, focusing especially on new perspectives and technologies that promise to influence the future direction of marketing research and practice in a digital and innovational era. Among the areas covered are product and brand management, strategic marketing, B2B marketing and sales management, international marketing, business communication and advertising, digital and social marketing, tourism and hospitality marketing and management, destination branding and cultural management, and event marketing. The book comprises the proceedings of the International Conference on Strategic Innovative Marketing and Tourism (ICSIMAT) 2019, where researchers, academics, and government and industry practitioners from around the world came together to discuss best practices, the latest research, new paradigms, and advances in theory. It will be of interest to a wide audience, including members of the academic community, MSc and PhD students, and marketing and tourism professionals.

Aerospace Marketing Management - A Handbook for the Entire Value Chain (Hardcover, 2014 ed.): Philippe Malaval, Christophe... Aerospace Marketing Management - A Handbook for the Entire Value Chain (Hardcover, 2014 ed.)
Philippe Malaval, Christophe Benaroya, Jonathan Aflalo
R2,273 Discovery Miles 22 730 Ships in 12 - 17 working days

This book presents an overall picture of both B2B and B2C marketing strategies, concepts and tools, in the aeronautics sector. This is a significant update to an earlier book successfully published in the nineties which was released in Europe, China, and the USA. It addresses the most recent trends such as Social Marketing and the internet, Customer Orientation, Project Marketing and Con current Engineering, Coopetition, and Extended Enterprise. Aerospace Marketing Management is the first marketing handbook richly illustrated with executive and expert inputs as well as examples from parts suppliers, aircraft builders, airlines, helicopter manufacturers, aeronautics service providers, airports, defence and military companies, and industrial integrators (tier-1, tier-2). This book is designed as a ready reference for professionals and graduates from both Engineering and Business Schools.

The Evolving Sales Engineer (Hardcover): Edward S Levine The Evolving Sales Engineer (Hardcover)
Edward S Levine
R900 R750 Discovery Miles 7 500 Save R150 (17%) Ships in 10 - 15 working days
It Ain't Rocket Surgery - 21 Simple Tips that will Take Your Sales to the Moon! (Hardcover): Brian McKittrick It Ain't Rocket Surgery - 21 Simple Tips that will Take Your Sales to the Moon! (Hardcover)
Brian McKittrick; Foreword by Ryan Stewman
R692 Discovery Miles 6 920 Ships in 10 - 15 working days
Get Good At Sales - A Fundamental Guide to Guarantee Your Success in Sales and in Life (Hardcover): Chad Johnson Get Good At Sales - A Fundamental Guide to Guarantee Your Success in Sales and in Life (Hardcover)
Chad Johnson
R755 Discovery Miles 7 550 Ships in 12 - 17 working days
Emerging Trends and Innovation in Sports Marketing and Management in Asia (Hardcover): Ho Keat Leng, Noah Yang Hsu Emerging Trends and Innovation in Sports Marketing and Management in Asia (Hardcover)
Ho Keat Leng, Noah Yang Hsu
R6,063 Discovery Miles 60 630 Ships in 12 - 17 working days

Once only associated with North America and Europe, formal athletic events are now becoming more prevalent in Asia as well. With the expansion of this industry, there is a need for efficient and strategic advertising to promote competitions, events,and teams. Emerging Trends and Innovation in Sports Marketing and Management in Asia brings together research and case studies to evaluate and discuss the effectiveness of current methodologies and theories in an effort to improve promotional activities and the organization of all aspects of the sports industry. This publication is an essential reference source for academicians, researchers, industry practitioners, and upper-level students interested in the theories and practices of sports marketing and management with a special focus on Asia.

Fashion & Music (Hardcover, 1st ed. 2018): Jochen Strahle Fashion & Music (Hardcover, 1st ed. 2018)
Jochen Strahle
R5,067 Discovery Miles 50 670 Ships in 12 - 17 working days

This book will broaden readers' understanding of the links between the music and fashion industries. It highlights the challenges currently facing the fashion industry in terms of hyper-competition, definition of ever-faster trends, changing consumer demands etc. In fact, the fashion industry is heavily influenced by the digital revolution in the music industry, which has changed the face of individual music consumption and social reference, and therefore, also has impacts on fashion consumption and social reference. This understanding is crucial in order to realign any fashion company's strategies to the demands of modern fashion consumers. In terms of content, the book first discusses the social perspective of fashion and music. This includes an analysis of music as a key influencer of fashion trends, both theoretically and on the basis of a case study on grunge music. Then the role of music in the fashion business is addressed, and covers in-store music and the role of music in fashion communication. Following up, the role of fashion in the music business is analyzed. This includes the trend of co-design of fashion collections, music artists' role of differentiation by style, and the market for music fashion merchandise articles (both theoretically and drawing on a case study). In closing, potential lessons learned from the music industry are developed for the fashion industry. This includes an analysis of the digital revolution and the advent of the crowdfunding idea (both theoretically and in a case study).

The Definitive Guide to Membership Marketing (Paperback): Gabriel W Aluisy The Definitive Guide to Membership Marketing (Paperback)
Gabriel W Aluisy
R1,197 Discovery Miles 11 970 Ships in 10 - 15 working days
Why No Money Down Real Estate Really Does Work (Hardcover): Ron Searcy Why No Money Down Real Estate Really Does Work (Hardcover)
Ron Searcy
R534 Discovery Miles 5 340 Ships in 12 - 17 working days

Most people fail to understand rate of return because, they confuse cash flow with, "making something on their money." They can't see their wealth building so, they think that they are not making anything.

In real estate, rate of return means the total amount earned and it includes but, not limited to cash flow. Some of your wealth may, for a short time, be invisible because, you don't actually have the green stuff in your hands. The amount of your rental income, after expenses, is your cash flow. This, however, is only part of your return for the year.

Customer Karma - Why Stop at a One-Night Stand, When You Can Have a Lifetime Relationship with Your Customers? (Hardcover):... Customer Karma - Why Stop at a One-Night Stand, When You Can Have a Lifetime Relationship with Your Customers? (Hardcover)
Arjun Sen
R678 R575 Discovery Miles 5 750 Save R103 (15%) Ships in 10 - 15 working days
The Quiet Revolution in Email Marketing (Hardcover): Bill Nussey The Quiet Revolution in Email Marketing (Hardcover)
Bill Nussey
R770 Discovery Miles 7 700 Ships in 12 - 17 working days

A revolution is taking place that will forever change the world of marketing. The strategies and techniques that have served marketers for years will not only decline in effectiveness, they will begin to quietly undermine the very brands and the customer relationships that companies have worked so hard to create.

"The Quiet Revolution" introduces a new marketing language, written by the pioneers of the online world. Powerful new concepts like Customer Communication Management (CCM) and Email Brand Value (EBV) are becoming indispensable tools for marketers, regardless of their industry and company size. This book brings together the experiences of today's online marketing leaders like IBM, American Airlines, and the "New York Times" to help aspiring email marketing programs achieve similar success.

Customer Relationship Management in the Financial Industry - Organizational Processes and Technology Innovation (Hardcover, 2nd... Customer Relationship Management in the Financial Industry - Organizational Processes and Technology Innovation (Hardcover, 2nd ed. 2013)
Federico Rajola
R2,771 R1,858 Discovery Miles 18 580 Save R913 (33%) Ships in 12 - 17 working days

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal systems to global information systems with the purpose to collect and update data on a global scale. In this book, Prof. Rajola analyses different aspects of CRM systems taking both an organizational and a technological perspective. He adopts a theoretical framework to unpack issues associated with the need for companies to integrate operations and business processes. The emphasis is then drawn to development of effective CRM (and CRM 2.0) initiatives by making use of illustrative case studies of successful CRM systems implementation in the financial industry. The framework adopted in this book can be used by both scholars and managers to evaluate the interdependencies between operations, business processes, and CRM systems. .

Marketing Issues in Transitional Economies (Hardcover, 1999 ed.): Rajeev Batra Marketing Issues in Transitional Economies (Hardcover, 1999 ed.)
Rajeev Batra
R3,043 Discovery Miles 30 430 Ships in 10 - 15 working days

As the markets in transitional economies open and grow, major challenges and opportunities arise for multinational firms entering these markets, local firms facing these new competitors, and policymakers seeking to increase the ability of all firms to compete fairly and efficiently. Yet despite the important questions transition economies pose for policymakers and companies seeking to enter and compete in these new markets, there has been a relative absence of systematic research on these concerns. This book seeks to fill a gap in the existing literature by offering a pioneering and comprehensive examination of issues that have developed as markets in transitional economies become more deregulated and open. The countries discussed include China, the Czech Republic, Hungary, India, Poland, Romania, Russia, South Africa and South Korea. The topics covered are divided into five main sections, and the individual chapters are written by some of the world's leading academic experts on these issues. Most of the authors draw from freshly-collected data in new studies of consumers and/or firms in transitional economies. After an opening section which discusses the marketing issues and challenges multinational and local firms face in transitional economies, the next three sections offer detailed treatments of changing consumer behavior, measuring and improving the marketing orientation of firms, and implementing and managing distribution channels. The fifth and final section is devoted to firm strategies and tactics, examined variously from the perspective of multinational firms entering these new markets, from the viewpoint of existing local firms facing new competitive challenges from global entrants, and from the perspective of local firms seeking to establish themselves in foreign markets where they have not previously competed. Most of the individual chapters are revised versions of papers originally presented at a conference sponsored by the William Davidson Institute, which focuses on research related to emerging and transitional economies, and have not previously appeared in published form. Thus, the book is a unique collection of cutting-edge scholarship on the various aspects of marketing in transitional economies. It will prove valuable reading to academics, policymakers, and international business strategists.

Asian Brand Strategy - How Asia Builds Strong Brands (Hardcover, 2006 Ed.): Martin Roll Asian Brand Strategy - How Asia Builds Strong Brands (Hardcover, 2006 Ed.)
Martin Roll
R1,523 Discovery Miles 15 230 Ships in 10 - 15 working days

Towards 2020, a rapid changing landscape will emerge in Asia where the opportunities for Asian companies to benefit from international branding efforts will be larger than ever before. The growing emphasis on shareholder value and brand strategy to drive value will move up the boardroom agenda and become one of the most prominent drivers of value in Asia Pacific.
Asian Brand Strategy offers insights, knowledge and perspectives on Asian brands and branding as a strategic tool and provides a comprehensive framework for understanding Asian branding strategies and Asian brands, including success stories and challenges for future growth and strengths. The book includes theoretical frameworks and models and up-to-date case studies on Asian brands, and it a must-read for Asian and Western business leaders as well as anyone interested in the most exciting region of the world.
The book presents the Asian Brand Leadership model illustrating the paradigm shift Asian brands need to undertake to unleash their potential.
First, mindsets and practices need to change in the Asian boardroom. The book invites a complete shift in the way Asian boardrooms think of branding: from a tactical view to a long-term, strategic perspective, from fragmented marketing activities to totally aligned branding activities, from a vision of branding as the sole responsibility of marketing managers to branding as the most essential function of the firm led by the boardroom.
Second, this new perspective must be steeped into a more acute perspective on the consumer behaviour patterns. Asia is not a homogenous entity. Even more importantly, Asian countries are more and more traversed by cultural flows permeatingthe region: cinema, music and fashion trends that are present extend beyond national borders to capture the imagination of millions. Branding and brands do not operate in vacuum, but are closely linked to developments in society, to people and to cultures.
Third, managers wanting to succeed in Asia need to abandon the idea of an oriental Asia of the past. Asian consumers are all vying for an Asian type of modernity that has nothing to do with colonial imagery.
Fourth, to create iconic brands, Asian managers will have to become trendsetters. The perspective developed in this book is that, in order to be successful, Asian brands need to capture the spirit of the region, but they also need to lead the way by creating that spirit.
Finally, this shift can be achieved only if everybody in the company is convinced by the power of branding and if all strategies and actions are aligned around the brand. This must be led by the Asian boardroom.

Winning in the Global Market - A Practical Guide to International Business Success (Hardcover): Bruce D. Keillor Winning in the Global Market - A Practical Guide to International Business Success (Hardcover)
Bruce D. Keillor
R1,663 Discovery Miles 16 630 Ships in 10 - 15 working days

Achieving success in the global marketplace is now a little easier thanks to this practical and comprehensive guide. International opportunities are not limited to the Fortune 500. Winning in the Global Market: A Practical Guide to International Business Success is a resource that will enable firms of all experience levels to explore the possibilities international markets hold and, if they are already engaged, to improve current international operations. Practical and easily understood, the guide synthesizes well-established approaches to global business best practices and shares the most cutting-edge ways of dealing with today's dynamic international business environment. Readers are shown how to conduct an international SWOT analysis that can spell the difference between failure and success and are taken sequentially through issues that must be addressed to compete in the international arena. Regardless of a firm's current status, the book will prove invaluable in answering four critical questions: which market, or markets, to enter (or continue in); when to do so; what the scale or scope of entry should be; and when it is appropriate to make changes. Scorecards that can be used to analyze and assess the reader's individual firm An appendix of resources that will help firms identify and access the most helpful outside sources for international business information and assistance

Business Marketing: Concepts and Strategies (Hardcover): Kenneth Cliffe Business Marketing: Concepts and Strategies (Hardcover)
Kenneth Cliffe
R3,410 R2,996 Discovery Miles 29 960 Save R414 (12%) Ships in 10 - 15 working days
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