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Books > Business & Economics > Industry & industrial studies > Service industries > General

Benjamin Collins and the Provincial Newspaper Trade in the Eighteenth Century (Hardcover): C.Y. Ferdinand Benjamin Collins and the Provincial Newspaper Trade in the Eighteenth Century (Hardcover)
C.Y. Ferdinand
R2,710 Discovery Miles 27 100 Ships in 10 - 15 working days

This is a pioneering study of the English provincial newspaper and book trades in the eighteenth century. Christine Ferdinand uses the first thoroughgoing study of the Salisbury Journal and its competitors to reveal how country newspapers worked within and influenced the developing information systems of a region. The detailed revelations of a community's social, economic, literary and cultural interests extend well beyond Salisbury to the surrounding counties and to London. A hitherto hidden commercial infrastructure shows the interdependent relationship between the writers and makers of newspapers, the principal members of the London book trade, and the new market for the printed word. Behind these news networks was the entrepreneurial spirit of Benjamin Collins, a figure of national importance, who set up Salisbury's first bank, established newspapers in London and the provinces, wrote children's books with John Newbery, and whose publishing interests brought him into contact with the literary and commercial life of London. This fascinating study of the information networks of eighteenth-century provincial life will be of interest to literary students and biographers as well as historians.

Emerging Trends in Tourist Destination Management (Hardcover): Donald Peterson Emerging Trends in Tourist Destination Management (Hardcover)
Donald Peterson
R3,619 R3,268 Discovery Miles 32 680 Save R351 (10%) Ships in 10 - 15 working days
Wedding Guest Book (HARDCOVER), Ideal for Beach Ceremonies, Special Events & Functions, Commemorations, Anniversaries, Parties... Wedding Guest Book (HARDCOVER), Ideal for Beach Ceremonies, Special Events & Functions, Commemorations, Anniversaries, Parties - BLANK Pages - no lines. 32 pages/64 sides. Floral motif in corner of each page. (Hardcover)
Angelis Publications
R701 R626 Discovery Miles 6 260 Save R75 (11%) Ships in 10 - 15 working days
How to Start a Telephone Answering Service (Hardcover): Peter Lyle Dehaan How to Start a Telephone Answering Service (Hardcover)
Peter Lyle Dehaan
R821 Discovery Miles 8 210 Ships in 10 - 15 working days
CoDesign for Public-Interest Services (Hardcover, 1st ed. 2017): Daniela Selloni CoDesign for Public-Interest Services (Hardcover, 1st ed. 2017)
Daniela Selloni
R3,941 Discovery Miles 39 410 Ships in 12 - 19 working days

This books focuses on co-design, and more specifically, on the various forms co-design might take to tackle the most pressing societal challenges, introducing public-interest services as the main application field. To do so, it presents an extensive study conducted within a particular community of residents in Milan: this is a social innovation story integrated into the discipline of service design, which simultaneously deepens the related concepts of co-design, co-production and co-management of services. Drawing upon this experience and further studies, the book presents the idea of a collaborative infrastructure and its related infrastructuring process in ten steps, in order to explore the issues of incubation and replication of services and to extensively investigate the creation of those experimental spaces in which citizen participation is fostered and innovation in the public realm is pursued. Lastly, the book develops other lines of reflection on co-design seen, for example, as a form of cultural activism, as an instrument for building citizenship, and as a key competence for the public administration and thus as a public service itself. The idea of co-design as a way to regenerate the practices of democracy is a recurring theme throughout the book: co-design is a process that seeks to change the state of things and it is intentionally presented as a long and complex path in which the role of designer is not only that of a facilitator, but also that of a cultural operator who contributes with ideas and visions, hopefully fostering a real cultural change.

Megatrends Defining the Future of Tourism - A Journey Within the Journey in 12 Universal Truths (Hardcover, 1st ed. 2020):... Megatrends Defining the Future of Tourism - A Journey Within the Journey in 12 Universal Truths (Hardcover, 1st ed. 2020)
Valentina Boschetto Doorly
R3,803 Discovery Miles 38 030 Ships in 10 - 15 working days

This book identifies and describes five megatrends that will define the landscape of the Travel, Tourism & Hospitality industry, with a particular focus on the European context. Humans began travelling on the same day that Homo Sapiens first realized he could walk upright. No boundaries, mountains or cliffs have managed to stop or diminish our insatiable desire to find out what lies beyond the visible horizon. Tourism has enjoyed virtually uninterrupted growth for the past several decades, and the sector has now become the third-largest source of export revenue, after chemicals and fuel, and ahead of the automotive and food sectors. And yet, in its current globalised format, it is exposed to sudden shocks that can swiftly shake up the status quo accelerating the deployment of some megatrends here described. We have all witnessed the Covid-19 pandemic and its devastating consequences for the industry. While the number of international tourism arrivals to Europe has soared to over 700 million a year, at the same time we are experiencing a period of deep transformation. Bauman couldn't have been more accurate or insightful when he coined the word 'liquid' in this regard. As an exquisite expression of a civilized, rich and discerning first-world society, travel and tourism are now changing shape and meaning, requiring our business models to adapt. What are the megatrends that will dictate the future shape of our industry's landscape? Who is the new tourist, if there is one, and what is she looking for? Is the new post-technological era transforming the depth and the very essence of travelling? This book offers a number of visionary insights, as well as operational takeaways.

China Cultural and Creative Industries Reports 2013 (Hardcover, 2014 ed.): Hardy Yong Xiang, Patricia Ann Walker China Cultural and Creative Industries Reports 2013 (Hardcover, 2014 ed.)
Hardy Yong Xiang, Patricia Ann Walker
R3,575 Discovery Miles 35 750 Ships in 12 - 19 working days

This collection provides access to up to date, very high quality research and critical perspectives on China s CCIs on an industry by industry basis. Industries dealt with by this collection include: advertising, architecture, art and antiques, computer games, crafts, design, designer fashion, film and video, music, performing arts, publishing, software, TV and radio, digital media. The collection combines recently translated work by acknowledged experts on individual sectors of the creative industries from within China with more critical work by internationally-based experts on China s CCIs and their implications beyond China. The collection draws on the expertise of research academics and of industry based practitioners. China s Creative and Cultural Industries Reports is a Lens on China providing fresh, new material and perspectives on a key area of cultural and economic development in one of the world s fastest growing economies. Publication in the form of a collection, which could be sold in multiple of traditional and digital formats, either as a volume or as individual reports, makes it possible for readers to select the format most relevant to their interests. "

ASIAN Wedding Guest Book (HARDCOVER), For Asian Special Events & Functions, Commemorations, Anniversaries, Parties. - 32... ASIAN Wedding Guest Book (HARDCOVER), For Asian Special Events & Functions, Commemorations, Anniversaries, Parties. - 32 pages/64 sides. BLANK Pages - no lines - so guest can write in any language. Small floral motif in corner of each page (Hardcover)
Angelis Publications
R701 R626 Discovery Miles 6 260 Save R75 (11%) Ships in 10 - 15 working days
Wedding Guest Book, Bride and Groom, Special Occasion, Love, Marriage, Comments, Gifts, Well Wish's, Wedding Signing Book... Wedding Guest Book, Bride and Groom, Special Occasion, Love, Marriage, Comments, Gifts, Well Wish's, Wedding Signing Book with Pink Rose (Hardback) (Hardcover)
Lollys Publishing
R648 Discovery Miles 6 480 Ships in 10 - 15 working days
Guest Book, Guests Comments, Visitors Book, Vacation Home Guest Book, Beach House Guest Book, Comments Book, Visitor Book,... Guest Book, Guests Comments, Visitors Book, Vacation Home Guest Book, Beach House Guest Book, Comments Book, Visitor Book, Colourful Guest Book, Holiday Home, Retreat Centres, Family Holiday Guest Book (Hardback) (Hardcover)
Lollys Publishing
R648 Discovery Miles 6 480 Ships in 10 - 15 working days
Rock Climbing in Kentucky's Red River Gorge - An Oral History of Community, Resources, and Tourism (Hardcover): James N.... Rock Climbing in Kentucky's Red River Gorge - An Oral History of Community, Resources, and Tourism (Hardcover)
James N. Maples
R3,024 Discovery Miles 30 240 Ships in 10 - 15 working days

Tells the fascinating story of the Red's climbing community through interviews with the people who lived that history and considers how sustainable ecotourism might contribute to the region economically. Rock Climbing in Kentucky's Red River Gorge documents, for the first time, fifty years of oral history from this famous climbing community. Through extensive interviews, Maples reconstructs the growth of rock climbing in the region-including a twice-failed dam project, mysterious first routes, unauthorized sport-route growth on public lands, and a controversial archaeological dig. The book details five decades of collaborations to secure ongoing access to some of the world's most beautiful and technically demanding routes and the challenges along the way. More than a recounting of the past, however, Rock Climbing in Kentucky's Red River Gorge uses the region's extraordinary history to argue that climbing has the potential to be a valuable source of sustainable economic activity in rural areas throughout Appalachia today and in the years to come. The book concludes by offering policy recommendations and lessons learned about building beneficial partnerships among climbers, local communities, and public land managers to encourage community development and ecotourism alongside preservation.

Guest Book, Guests Comments, Visitors Book, Vacation Home Guest Book, Beach House Guest Book, Visitor Book, Comments Book,... Guest Book, Guests Comments, Visitors Book, Vacation Home Guest Book, Beach House Guest Book, Visitor Book, Comments Book, Holiday Home, Retreat Centres, Family Holiday Guest Book (Hardback) (Hardcover)
Lollys Publishing
R648 Discovery Miles 6 480 Ships in 10 - 15 working days
Service Franchising - A Global Perspective (Hardcover, 2006 ed.): Ilan Alon Service Franchising - A Global Perspective (Hardcover, 2006 ed.)
Ilan Alon
R3,191 Discovery Miles 31 910 Ships in 10 - 15 working days

Service Franchising succinctly extracts from observations about international franchising from both the scholarly and trade literature. The work adds insights gleaned through extensive research and the experiences of the author. As a result, the book advances the body of knowledge on international franchising for the academic community. In addition to being a breakthrough text for researchers in business and economics the book also contains guidance for franchisors and franchisees in their efforts to achieve success in the global marketplace.

Ilan Alon has made major contributions to the understanding of franchising, both through his own research and his compiling and study of the work of other leading researchers. Alon pioneered research into the internationalization of franchising with his published studies from Asia, Europe, Latin America and other parts of the world.

Open Digital Innovation - A Contest Driven Approach (Hardcover, 1st ed. 2017): Anders Hjalmarsson, Gustaf Juell-Skielse, Paul... Open Digital Innovation - A Contest Driven Approach (Hardcover, 1st ed. 2017)
Anders Hjalmarsson, Gustaf Juell-Skielse, Paul Johannesson
R3,162 Discovery Miles 31 620 Ships in 12 - 19 working days

This book explores how novel digital services, including e-services, digital platforms and mobile apps, are increasingly being innovated through open processes. It investigates how and why organizations invite external developers to participate in their innovation, often catalyzed by contests and the provision of open data, with the aim of designing digital services that go beyond the capability of the organizations themselves. Taking a contest driven approach to innovation, the book provides an accessible yet comprehensive introduction to the area of open digital innovation. It offers an analysis of key scientific principles underlying open innovation and based on these provides practical tools for improving the digital innovation process. Furthermore, the book introduces instruments for managing innovation contests, in particular for overcoming innovation barriers and for harnessing the power of motivating factors. It serves as a text for graduate and undergraduate courses in digital innovation and entrepreneurship, but is also a valuable resource for managers as well as policy makers in the field of open digital innovation.

Strategic Management of Professional Service Firms - Theory and Practice (Hardcover, 2011 ed.): Stephan Kaiser, Max Josef... Strategic Management of Professional Service Firms - Theory and Practice (Hardcover, 2011 ed.)
Stephan Kaiser, Max Josef Ringlstetter
R3,930 Discovery Miles 39 300 Ships in 10 - 15 working days

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies. "

India-Pakistan Trade - Strengthening Economic Relations (Hardcover, 2015 ed.): Nisha Taneja, Sanjib Pohit India-Pakistan Trade - Strengthening Economic Relations (Hardcover, 2015 ed.)
Nisha Taneja, Sanjib Pohit
R3,174 R2,189 Discovery Miles 21 890 Save R985 (31%) Ships in 12 - 19 working days

Examining the implications of recent important developments, the primary aim of this book is to bridge the gaps in existing literature on India-Pakistan economic engagement and to examine various aspects of the trade normalization process.

The book includes familiar themes of India-Pakistan bilateral trade in goods and services, providing new insights into the potential for trade and the challenges involved in realizing it. The respective chapters examine the current trade trends and identify the possible sectors for bilateral FDI flows between the two countries, which could help forge deeper economic ties between them. In light of India s changed investment policy, this analysis is pertinent for investors and policy-makers alike.

The book also includes chapters on a variety of unconventional subjects, such as estimating the levels of informal trade, an analysis of a trade perception survey and identifying trade potential using a CGE modeling approach. Further, a number of sectors have been identified for in-depth analysis, including sports goods, healthcare and energy. These sector-based analyses reflect the gap between current levels of trade in the selected industries and the possible trade potential. The studies identify key tradable commodities in the health and sports industries, as well as opportunities for trading in energy. The book thus provides readers with a deep understanding of the process of normalizing economic relations and enhancing bilateral trade at the micro and macro levels, on the basis of which the authors subsequently provide recommendations for policymakers."

Global Luxury - Organizational Change and Emerging Markets since the 1970s (Hardcover, 1st ed. 2018): Pierre-Yves Donze, Rika... Global Luxury - Organizational Change and Emerging Markets since the 1970s (Hardcover, 1st ed. 2018)
Pierre-Yves Donze, Rika Fujioka
R6,076 Discovery Miles 60 760 Ships in 12 - 19 working days

This book explores the luxury industry and how it has undoubtedly been one of the fastest-growing sectors since the 1970s, and one in which Europe has managed to strengthen its competitiveness in the world market. While many aspects of globalization remain abstract and intangible, the luxury industry has created markets where previously there were none, by educating Japanese about the history of French handbags, Chinese about the finest wines, and setting global standards for an elite, inspirational lifestyle. In this edited volume, a wide range of scholars comes together to analyze the history of the business and the innovations in management and marketing that have emerged from it. Invaluable for scholars, industry figures, and dilettantes alike, it will define the field of study for years to come.

Happy Retirement Guest Book ( Landscape Hardcover ) - Guest book for retirement, message book, memory book, keepsake,... Happy Retirement Guest Book ( Landscape Hardcover ) - Guest book for retirement, message book, memory book, keepsake, landscape, retirement book to sign (Hardcover)
Lulu and Bell
R706 Discovery Miles 7 060 Ships in 10 - 15 working days
Sweet sixteen guest book, party Guest book, birthday party guest book to sign (Hardcover): Lulu and Bell Sweet sixteen guest book, party Guest book, birthday party guest book to sign (Hardcover)
Lulu and Bell
R602 Discovery Miles 6 020 Ships in 12 - 19 working days
Handbook of Sustainable Development and Leisure Services (Hardcover, 1st ed. 2021): Adrian Lubowiecki-Vikuk, Bruno Miguel... Handbook of Sustainable Development and Leisure Services (Hardcover, 1st ed. 2021)
Adrian Lubowiecki-Vikuk, Bruno Miguel Barbosa de Sousa, Bojan. M Dercan, Walter Leal Filho
R3,984 Discovery Miles 39 840 Ships in 12 - 19 working days

This book reviews empirical and theoretical research on sustainable development in the context of leisure management for communities. Although leading research centers are pursuing interdisciplinary research on leisure in the context of sustainable development, there are still few papers that holistically address the current challenges in this area. In addition, demographic changes have made the promotion of a healthy lifestyle essential. Doing so requires responsible behavior on the part of various stakeholders in this market.This book fills an important gap in the literature and gathers contributions from an interdisciplinary and international team of authors, whose fields of expertise include human geography, management, intersections of sustainability and leisure, behavioral psychology and tourism.

Understanding Knowledge-Intensive Business Services - Identification, Systematization, and Characterization of Knowledge Flows... Understanding Knowledge-Intensive Business Services - Identification, Systematization, and Characterization of Knowledge Flows (Hardcover, 1st ed. 2021)
Malgorzata Zieba
R3,036 Discovery Miles 30 360 Ships in 10 - 15 working days

This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of 'knowledge flows', which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.

A Peep at the Blacks' - A History of Tourism at Coranderrk Aboriginal Station, 1863-1924 (Hardcover, Digital original):... A Peep at the Blacks' - A History of Tourism at Coranderrk Aboriginal Station, 1863-1924 (Hardcover, Digital original)
Ian Clark
R3,599 Discovery Miles 35 990 Ships in 12 - 19 working days

This book is concerned with the history of tourism at the Coranderrk Aboriginal Station at Healesville, northeast of Melbourne, which functioned as a government reserve from 1863 until its closure in 1924. At Coranderrk, Aboriginal mission interests and tourism intersected and the station became a 'showplace' of Aboriginal culture and the government policy of assimilation. The Aboriginal residents responded to tourist interest by staging cultural performances that involved boomerang throwing and traditional ways of lighting fires and by manufacturing and selling traditional artifacts. Whenever government policy impacted adversely on the Aboriginal community, the residents of Coranderrk took advantage of the opportunities offered to them by tourism to advance their political and cultural interests. This was particularly evident in the 1910s and 1920s when government policy moved to close the station.

Farm Land Guest/Vistors Book (Hardcover): Angelis Publications Farm Land Guest/Vistors Book (Hardcover)
Angelis Publications
R614 R561 Discovery Miles 5 610 Save R53 (9%) Ships in 10 - 15 working days
Happy Retirement Guest Book ( Landscape Hardcover ) - Guest book for retirement, message book, memory book, keepsake,... Happy Retirement Guest Book ( Landscape Hardcover ) - Guest book for retirement, message book, memory book, keepsake, landscape, retirement book to sign (Hardcover)
Lulu and Bell
R637 Discovery Miles 6 370 Ships in 10 - 15 working days
Collecting Garbage - Dirty Work, Clean Jobs, Proud People (Paperback, New Ed): Stewart E. Perry, Raymond Russell Collecting Garbage - Dirty Work, Clean Jobs, Proud People (Paperback, New Ed)
Stewart E. Perry, Raymond Russell
R1,106 Discovery Miles 11 060 Ships in 12 - 19 working days

This book is a study on the so-called dirty-work occupations, the garbage worker. It presents the work of garbagemen as real and significant, examining their daily work activities and work problems as well as exploring how one's status and self-respect in such work might be protected and enhanced.

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