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Books > Business & Economics > Industry & industrial studies > Service industries > General
Innovation is essential to remaining competitive in the tourism
industry, especially for new enterprises. Community-based tourism
is not only innovative but also a responsible tourism initiative
that lessens the negative impacts of economic activity and
increases the positive impacts of the sector. This type of tourism
works with respect for the environment and generates innovations in
products, services, and processes. Moreover, from a social
innovation perspective, it explores businesses, initiatives, and
ideas that can add value to tourism. Entrepreneurs looking to
remain successful need to improve their knowledge of this valuable
industry. Innovation and Entrepreneurial Opportunities in Community
Tourism is a critical reference source that examines the latest
empirical research findings in innovation in the community tourism
network and its contribution to the development of the territory.
The book also investigates the dynamic capacities related to small
tourism entrepreneurs in the coastal space. Highlighting themes
that include female entrepreneurship, marketing, and marine
tourism, this book is ideal for entrepreneurs, small business
owners, tourism and hospitality professionals, academicians,
researchers, and students who are looking to improve their
understanding of community tourism development.
Although there is significant research on large events that take
place within athletics, small-scale events are largely ignored, in
part due to the lack of press that they generate. However, these
events require planning and preparation in the same way that larger
sporting events do. This disparity between the effort that goes
into the event and the attention the event draws allows for a gap
in strategy or information available to those planning smaller
scale athletic events. Principles and Practices of Small-Scale
Sport Event Management is a cutting-edge reference publication that
examines the successful organization and planning of small-scale
sporting events. Featuring a wide range of topics such as community
engagement, event planning, and sports management, this book is
ideal for event planners, sports managers, marketers, academicians,
practitioners, industry professionals, researchers, event
organizers/coordinators, and students.
All organizations are becoming service organizations. But most
weren't built to deliver services successfully end-to-end, and the
human, operational and financial impacts are abundantly clear. In
the digital era the stakes are even higher, given how rapidly
services change. Yet default working practices (governance,
planning, funding, leadership, reporting, programme and team
structures) inside large organizations haven't changed. Rather than
modernize just one service at a time, it's the underlying
organizational conditions that need to be transformed - anything
less is futile. The Service Organization is the result of years of
research and consulting, as well as dozens of interviews with
executives. It explores significant challenges that leaders will
recognize, and turns them into solvable puzzles by providing
practical advice and tools that reimagine what the organization
does from the perspective of its customers - and it organizes the
activity needed to deliver the best outcomes. This book is for
everyone involved, from designers to technologists and from
operational staff to policymakers and leaders. It includes
surprisingly simple and doable, but non-obvious, steps that don't
depend on seniority or pay band and that are typically overlooked
by even the most progressive professions, teams and companies. Kate
Tarling sets a bold, ambitious and practical agenda for all service
organizations. Her book is full of behind-the-scenes examples from
the global companies, public sector bodies and non-profits that are
now delivering and leading successful services. It shows how to
reinvent organizations so they rely not just on 'transforming
technology' but on putting the success of their services at the
heart of how they operate.
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