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Books > Business & Economics > Industry & industrial studies > Service industries > General
The United States is becoming an information-based, service economy
with fewer middle-income jobs than in an industrial economy. How
does increasing service sector employment affect community income
and thus social well-being? This well-documented study assesses the
impact of changing levels of employment in the service and
manufacturing sectors on the level and distribution of community
income. The study includes both analyses of low-wage and high-wage
service and manufacturing sectors and analyses of major segments of
the service sector, including business services and retail trade.
Measures of social well-being include changes in community
aggregate income, aggregate wages and salaries, distribution of
income within the community, and the community's position in the
regional hierarchy. Particular attention is given to differences in
impact on rural and urban communities. The book will be of interest
to those concerned with rural economic development and issues
related to inequality and economic and industrial change.
This casebook provides students and academics in business
management and marketing with a collection of case studies on
services marketing and service operations in emerging economies. It
explores current issues and practices in Asia, across different
areas, countries, commercial and non-commercial sectors. This book
is important and timely in providing a framework for instructors,
researchers, and students to understand the service dynamics
occurring in these countries. It serves as an invaluable resource
for marketing and business management students requiring insights
into the operationalization of services across different
geographical areas in Asia. Students will find it interesting to
compare and contrast different markets covering important aspects
related to services.
This fascinating book introduces travelers—of the body or the
mind—to a few simple economic concepts that will help them to
think differently and more deeply about the differences between the
people and the places they visit during their journeys. The
principles and mechanics of economics are firmly rooted in
everything around us, in our home country as well as in every
nation and culture around the world. Having a basic grasp of
economics can help all travelers to think more carefully about why
things work differently in different places. Armed with this
knowledge, readers will be equipped to better appreciate—and
learn from—the beauty and complexity of the world around us. The
Traveling Economist: Using Economics to Think about What Makes Us
All So Different and the Same illustrates important economic
concepts that every traveler and world citizen should understand.
Employing clear, jargon-free explanations and illustrated with
real-life examples, Knoop uniquely focuses on the interplay between
travel and economics. He uses our shared travel experiences to
illustrate exactly how economic thinking supplies such a powerful
framework for understanding the world around us. More than simply
explaining economics through travel experiences, this book enables
adventurers who desperately want to avoid being tourists—i.e.,
people who travel to see what they know is there—to become
explorers: those who learn each and every day from what they
witness.
This study is a comparison of postwar productivity data for 34
British and American manufacturing industries. It examines
statistical relationships between observed productivity differences
and other variables, interpreting the relative influence of these
factors on productivity.
Events Management 1e John Beech, Sebastian Kaiser and Robert Kaspar
The Business of Events Management provides an accessible and lively
introduction to the practice of managing an event, festival,
conference or congress. Written by a team of international experts,
the book incorporates the latest thinking in events management and
highlights key theories, concepts and models by using a range of
case studies and examples. This book will enable you to: * Manage
the financial aspects of events management * Understand the impact
of events on built and natural environments * Explain the role of
volunteers in an event and understand the challenges that managing
them involves * Understand the key issues in planning and designing
a venue Each chapter features a real-life case study to illustrate
key concepts and place theory in a practical context, as well as
preparing students to tackle any challenges they may face in
managing events. Case studies include the Edinburgh International
Festival, the 2010 Winter Olympics and Indian Premier League
Cricket.
Measuring progress in the service sector is closely linked to the
ability to develop and implement information systems. As the
service sector continues to grow, it is important to investigate
what drives the production of intangible goods and overall economic
health. Advancing the Service Sector with Evolving Technologies:
Techniques and Principles provides a forum for practitioners and
researchers to discuss the application of information systems to
service creation, modeling, and evolution. Covering foundational
concepts and innovations in service management, service-oriented
computing, strategic information systems, and Web services, this
collection of research aims to shape future research and promote
further growth of the service sector.
This book presents a collection of the latest research in the area
of immersive technologies, presented at the International Augmented
and Virtual Reality Conference 2018 in Manchester, UK, and
showcases how augmented reality (AR) and virtual reality (VR) are
transforming the business landscape. Innovations in this field are
seen as providing opportunities for businesses to offer their
customers unique services and experiences. The papers gathered here
advance the state of the art in AR/VR technologies and their
applications in various industries such as healthcare, tourism,
hospitality, events, fashion, entertainment, retail, education and
gaming. The volume collects contributions by prominent computer and
social sciences experts from around the globe. Addressing the most
significant topics in the field of augmented and virtual reality
and sharing the latest findings, it will be of interest to
academics and practitioners alike.
Corporate Social Responsibility (CSR) is an important element in
creating competitive advantages for enterprises in different
sectors. The authors guide readers through the different cases
studies in order to present the benchmarking of international
standards and CSR initiatives, as well as CSR performance
evaluation practices. This book aims to identify current problems
that can arise during CSR implementation in manufacturing and
services companies. Moreover some best practice examples suitable
for the introduction of CSR in the small and medium size companies
will be described. The authors show how different stakeholders can
benefit from sustainable resource management and pro-social
behaviors. This book will be a valuable resource for both academics
and practitioners who want to deepen their knowledge of CSR. This
scientific monograph has been doubled blind reviewed.
As other industries, the global travel and tourism industry has
been facing immense challenges and highly visible upheaval since
the beginning of the new millennium. The International Tourism
Exchange ITB Berlin, the world's leading travel trade show, aims at
pinpointing the most important challenges, identifying the trends
and offering a platform to solve pressing problems. The ITB
Convention Market Trends & Innovations has developed into a
centre of excellence and a driving force for the global travel and
tourism industry, generating a much needed information platform.
This compilation unites the highlights of the convention in
articles prepared by renowned professionals and scientists from the
industry. Readers may benefit from this comprehensive vision of the
developments that are shaping the structure of the global tourism
industry today and in the future. This book is indispensable for
tourism and travel professionals as well as for academics and
students anal- ing current global tourism and travel trends.
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