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Books > Business & Economics > Industry & industrial studies > Service industries > General
Foodservice industry operators today must concern themselves with
the evolution of food preparation and service and attempt to
anticipate demands and related industry changes such as the supply
chain and resource acquisition to not only meet patrons' demands
but also to keep their competitive advantage. From a marketing
standpoint, the trend toward a more demanding and sophisticated
patron will continue to grow through various factors including the
promotion of diverse food preparation through celebrity chefs, mass
media, and the effect of globalization. From an operational
standpoint, managing and controlling the business continues to
serve as a critical success factor. Maintaining an appropriate
balance between food costs and labor costs, managing employee
turnover, and focusing on food/service quality and consistency are
fundamental elements of restaurant management and are necessary but
not necessarily sufficient elements of success. This increasing
demand in all areas will challenge foodservice operators to adapt
to new technologies, to new business communication and delivery
systems, and to new management systems to stay ahead of the
changes. Strategic International Restaurant Development: From
Concept to Production explains the world of the food and beverage
service industry as well as industry definitions, history, and the
status quo with a look towards current challenges and future
solutions that can be undertaken when developing strategic plans
for restaurants. It highlights trends and explains the logistics of
management and its operation. It introduces the basic principles
for strategies and competitive advantage in the international
context. It discusses the food and beverage management philosophy
and introduces the concept of food and beverage service
entrepreneurship, restaurant viability, and critical success
factors involved in a foodservice business venture. Finally, it
touches on the much-discussed topic of the food and beverage
service industry and sustainable development. This book is ideal
for restaurateurs, managers, entrepreneurs, executives,
practitioners, stakeholders, researchers, academicians, and
students interested in the methods, tools, and techniques to
successfully manage, develop, and run a restaurant in the modern
international restaurant industry.
Recent years have seen dramatic changes to the events industry. The
influence of social media and global communications technology,
increased focus on environmental sustainably and social
responsibility, and changes to the economic and cultural landscape
have driven rapid expansion and increased competition. Special
Events: Creating and Sustaining a New World for Celebration has
been the event planner's essential guide for three decades,
providing comprehensive coverage of the theory, concepts and
practice of event management. The new Eighth Edition continues to
be the definitive guide for creating, organizing, promoting, and
managing special events of all kinds. Authors, Seungwon "Shawn" Lee
and Joe Goldblatt, internationally-recognized leaders and educators
in the industry, guide readers through all the aspects of
professional event planning with their broad understanding of
diverse cultures and business sectors. This definitive resource
enables current and future event leaders to stretch the boundaries
of the profession and meaningfully impact individuals,
organizations, and cultures around the globe. Global case studies
of high-profile events, such as the PyeongChang Winter Olympic
Games and Norway's Constitution Day annual event, complement
discussions of contemporary issues surrounding safety, security,
and risk management. Each chapter includes "Ecologic," "Techview,"
and/or "Secureview," mini-case studies, a glossary of terms,
plentiful charts, graphs, and illustrations, and links to
additional online resources.
The Caribbean economy remains a region with many paradoxes. Despite
a relative abundance of natural and valuable resources, including
its people, large segments of the region still grapple with
significant levels of debt, environmental degradation, high
unemployment in the formal sector, climate change, limited progress
in technological innovation, increasing energy costs, remittance
dependency, tourism dependency, loss of correspondent banking
relations, exchange rate, noncommunicable diseases, and domestic
politics to name more than a few. The poorest countries still lag
and remain far more vulnerable to external factors related to trade
and global financial sector issues. This edited volume takes a
closer look at the contemporary issues related to the economies of
the Caribbean. The book provides an added dimension in that each of
the chapters includes the contributions of a scholar with lived
experiences in and knowledge of the region. Indeed, the book
underscores the detailed evidence-based research and perspectives
on topics providing insights into the current landscape of the
Caribbean. Ultimately, understanding the Caribbean in its varied
contexts is an important milestone in pursuing policies that will
contribute to flourishing economies replete with sustained growth
and development.
Services play a central role in the economies of nations and in
global commerce, and to some extent we are all in the field of
service. Technological Applications and Advancements in Service
Science, Management, and Engineering is a compendium of research
that proves to be an indispensable resource for cutting-edge
knowledge in service science understood as a broad research field
that embodies all the aspects that relate to services, their
planning, design, operation, evaluation, and improvement. Perfect
for academic researchers and practicing professionals, this volume
serves as a vehicle for the development of service science and how
good services are devised and engineered to get the maximum value
for their efforts.
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