|
|
Books > Business & Economics > Industry & industrial studies > Service industries > General
Modern corporations face a variety of challenges and opportunities
in the field of sustainable development. Properly managing assets
and maintaining effective relationships with customers are crucial
considerations in successful businesses. Innovations in Services
Marketing and Management: Strategies for Emerging Economies
presents insights into marketing strategies and tactical
perspectives in both large and small enterprises. The chapters in
this book explore case studies, contemporary research, and
theoretical frameworks in effective business management, providing
students, academicians, researchers, and managers with the
resources and insight necessary to identify key trends in emerging
economies and build the next generation of innovative services.
The provision of services in both public and private sectors has
increased dramatically over the last decade and a half. Many
economies have shifted to a predominantly services model, leaving
manufacturing and agriculture in their shadow. Service Science
Research, Strategy and Innovation: Dynamic Knowledge Management
Methods explores areas such as strategy development, service
contracts, human capital management, leadership, management,
marketing, e-government, and e-commerce. As this reference includes
real world examples of selected cases, it will give readers the
tools to utilize the knowledge and techniques needed to succeed in
their careers. The perspectives gained from this volume will engage
innovations of service and increased value wherever people interact
with each other with resources and technology.
This book explores the understanding, description, and measurement
of the physical, sensory, social, and emotional features of
motorcycle and bicycle journey experiences in tourism. Novel
insights are presented from an original case study of these forms
of tourism in the Sella Pass, a panoramic road close to the
Dolomites UNESCO World Heritage Site. A comprehensive mixed-methods
strategy was employed for this research, with concurrent use of
quantitative and qualitative methods including documentation and
secondary data analysis, mobile video ethnography, and emotion
measurement. The aim was to create a holistic knowledge of the
features of journey experiences and a new definition of the
mobility space as a perceptual space. The book is significant in
that it is among the first studies to explore the concept of
journey experiences and to develop an interdisciplinary theoretical
foundation of mobility spaces. It offers a comprehensive
understanding and a benchmarking of the features of motorcycling
and cycling journey experiences, a deeper market knowledge on
motorcycling and cycling tourists, and a set of tools, techniques,
and recommendations for future research on tourist experiences.
An Officer of the Most Excellent Order of the British Empire ( a
class of knighthood). Tremain spent the 17 years before 1989
running Boston's historic Copley Plaza Hotel. He used his
international contacts and social and business acumen to turn the
Copley from a faltering property into a lucrative draw for the
prosperous and photogenic. Tremain became a celebrity. He had a
television show called Words and Music and interviewed many famous
people including Luciano Pavarotti, Sebastian Cabot, Peter Falk,
Elizabeth Taylor and the author, Thornton Wilder. His Cannes
townhouse on the French Riviera even appeared on television's
"Lifestyles of the Rich and Famous." In October, 2009 Tremain
hosted a television show on WXEL in the Palm Beaches entitled "Meet
the Chef." Harking back to the interview with the Serendipity
Editor of the Palm Beach Society Magazine, Tremain said, "And a
final answer to a question which you haven't asked. What would I
still like to do? I would like to publish a book called Without
Reservation-a fun look at my experiences in the hotel business.
Well, here it is.
|
You may like...
Sacred Sites
Jessica Hundley
Hardcover
R1,059
R895
Discovery Miles 8 950
|