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Books > Business & Economics > Industry & industrial studies > Service industries > General

Sweet sixteen guest book, party Guest book, birthday party guest book to sign (Hardcover): Lulu and Bell Sweet sixteen guest book, party Guest book, birthday party guest book to sign (Hardcover)
Lulu and Bell
R592 Discovery Miles 5 920 Ships in 12 - 19 working days
Handbook of Sustainable Development and Leisure Services (Hardcover, 1st ed. 2021): Adrian Lubowiecki-Vikuk, Bruno Miguel... Handbook of Sustainable Development and Leisure Services (Hardcover, 1st ed. 2021)
Adrian Lubowiecki-Vikuk, Bruno Miguel Barbosa de Sousa, Bojan. M Dercan, Walter Leal Filho
R3,907 Discovery Miles 39 070 Ships in 12 - 19 working days

This book reviews empirical and theoretical research on sustainable development in the context of leisure management for communities. Although leading research centers are pursuing interdisciplinary research on leisure in the context of sustainable development, there are still few papers that holistically address the current challenges in this area. In addition, demographic changes have made the promotion of a healthy lifestyle essential. Doing so requires responsible behavior on the part of various stakeholders in this market.This book fills an important gap in the literature and gathers contributions from an interdisciplinary and international team of authors, whose fields of expertise include human geography, management, intersections of sustainability and leisure, behavioral psychology and tourism.

Understanding Knowledge-Intensive Business Services - Identification, Systematization, and Characterization of Knowledge Flows... Understanding Knowledge-Intensive Business Services - Identification, Systematization, and Characterization of Knowledge Flows (Hardcover, 1st ed. 2021)
Malgorzata Zieba
R2,888 Discovery Miles 28 880 Ships in 10 - 15 working days

This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of 'knowledge flows', which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.

A Peep at the Blacks' - A History of Tourism at Coranderrk Aboriginal Station, 1863-1924 (Hardcover, Digital original):... A Peep at the Blacks' - A History of Tourism at Coranderrk Aboriginal Station, 1863-1924 (Hardcover, Digital original)
Ian Clark
R3,530 Discovery Miles 35 300 Ships in 12 - 19 working days

This book is concerned with the history of tourism at the Coranderrk Aboriginal Station at Healesville, northeast of Melbourne, which functioned as a government reserve from 1863 until its closure in 1924. At Coranderrk, Aboriginal mission interests and tourism intersected and the station became a 'showplace' of Aboriginal culture and the government policy of assimilation. The Aboriginal residents responded to tourist interest by staging cultural performances that involved boomerang throwing and traditional ways of lighting fires and by manufacturing and selling traditional artifacts. Whenever government policy impacted adversely on the Aboriginal community, the residents of Coranderrk took advantage of the opportunities offered to them by tourism to advance their political and cultural interests. This was particularly evident in the 1910s and 1920s when government policy moved to close the station.

Collecting Garbage - Dirty Work, Clean Jobs, Proud People (Paperback, New Ed): Stewart E. Perry, Raymond Russell Collecting Garbage - Dirty Work, Clean Jobs, Proud People (Paperback, New Ed)
Stewart E. Perry, Raymond Russell
R1,086 Discovery Miles 10 860 Ships in 12 - 19 working days

This book is a study on the so-called dirty-work occupations, the garbage worker. It presents the work of garbagemen as real and significant, examining their daily work activities and work problems as well as exploring how one's status and self-respect in such work might be protected and enhanced.

Farm Land Guest/Vistors Book (Hardcover): Angelis Publications Farm Land Guest/Vistors Book (Hardcover)
Angelis Publications
R583 R537 Discovery Miles 5 370 Save R46 (8%) Ships in 10 - 15 working days
Assembling Health Care Organizations - Practice, Materiality and Institutions (Hardcover): K Lindberg, A Styhre, Lars Walter Assembling Health Care Organizations - Practice, Materiality and Institutions (Hardcover)
K Lindberg, A Styhre, Lars Walter
R1,508 Discovery Miles 15 080 Ships in 10 - 15 working days

Assembling Health Care Organizations combines an institutional theory perspective with a materialist view of the technologies, devices, biological specimens, and other material resources mobilized and put to work in health care work.

Development Strategies for Tourism Industry (Hardcover): Donald Peterson Development Strategies for Tourism Industry (Hardcover)
Donald Peterson
R2,217 Discovery Miles 22 170 Ships in 12 - 19 working days
Service Engineering for Gastronomic Sciences - An Interdisciplinary Approach for Food Study (Hardcover, 1st ed. 2020): Takeshi... Service Engineering for Gastronomic Sciences - An Interdisciplinary Approach for Food Study (Hardcover, 1st ed. 2020)
Takeshi Shimmura, Tomomi Nonaka, Satomi Kunieda
R2,876 Discovery Miles 28 760 Ships in 10 - 15 working days

This pioneering book on food study pursues an interdisciplinary approach to service science and the service engineering field. Further, it highlights a range of experiments conducted at actual business sites to verify the effectiveness of the proposed methodologies and theories. In modern society, food study has become more complex, as it involves multiple fields of science. For instance, a long-lived society entails a number of problems for human beings. A balanced intake of nutrients is important for a healthy life, but in many cases, healthy food is not the most enjoyable. As such, it is important for the food industry to provide foods that are both tasty and wholesome, based on the sciences of gastronomy and nutrition. Conventional food study proceeds along the lines of a specific field such as nutrition, agriculture, or gastronomy, though it should be conducted in an interdisciplinary manner. This book covers multifaceted research on food study to respond to today's societal demands, based mainly on the natural and social sciences. It addresses a wide range of topics, including: food production management using mathematical modeling, operations research, and production engineering; evaluation of food products based on big data analysis; psychological experiments and ethnography; food products based on consumer behavior; organoleptic assessment and health improvement; design of physical dining environments using virtual reality, pedestrian debt recognition (human indoor position measuring), and observation of behavior. Reporting on and assessing many studies conducted at actual business locations, the book offers a unique and highly practical resource.

Operations Management for Service Industries - Competing in the Service Era (Hardcover, New): Glenn Bassett Operations Management for Service Industries - Competing in the Service Era (Hardcover, New)
Glenn Bassett
R2,787 Discovery Miles 27 870 Ships in 10 - 15 working days

Effective service delivery requires a transition from high-volume, long-run operations to low-volume, short-run output. In conventional terms, inefficiency is inherent in such a shift. The Japanese experience suggests, however, that this convention is in error; success is available if we can only organize operations away from capital toward labor intensiveness with emphasis on multipurpose machinery and multiskilled workers as the foundation. Wholly new devices that accept the inevitability of bottlenecks and focus on managing them are required for managing work flow. A century of mass production has set in place habits and concepts of operations management that are inappropriate to the need. A new vision is needed. This book outlines an operations vision based on proven principles of management and organization science that can guide the way into an emerging service era.

Glenn Bassett looks at a variety of service industries from the perspective of cost and quality management. He argues the basic inevitablitity of suboptimized plant and equipment utilization. The potential for conflict between commodity and noncommodity dimensions of service is examined. Basic methods of cost control and work flow management are described. The varied and sometimes shifting bases of service quality are described in considerable detail, industry by industry where necessary. Methods for selecting and training effective service-providers are reviewed. Reform of government service as metaphor and model for the service revolution is detailed. The focus always is on sound, cost-effective, high-quality service delivery using the best available operations methods. It is sound operations management that will contribute genuine value to tomorroW's service industries. The basics of that discipline are the subject of this book.

Guest Book, Guests Comments, Visitors Book, Vacation Home Guest Book, Beach House Guest Book, Visitor Book, Comments Book,... Guest Book, Guests Comments, Visitors Book, Vacation Home Guest Book, Beach House Guest Book, Visitor Book, Comments Book, Nautical Guest Book, Holiday Home, Retreat Centres, Family Holiday Guest Book (Hardback) (Hardcover)
Lollys Publishing
R619 Discovery Miles 6 190 Ships in 10 - 15 working days
Conquering the Crisis - Proven Solutions for Caregiver Recruiting and Retention (Hardcover): Stephen Tweed Conquering the Crisis - Proven Solutions for Caregiver Recruiting and Retention (Hardcover)
Stephen Tweed
R806 Discovery Miles 8 060 Ships in 10 - 15 working days
Housing, Welfare and the State in Europe - A Comparative Analysis of Britain, France and Germany (Hardcover): Mark Kleinman Housing, Welfare and the State in Europe - A Comparative Analysis of Britain, France and Germany (Hardcover)
Mark Kleinman
R3,393 Discovery Miles 33 930 Ships in 12 - 19 working days

Mark Kleinman's new book explains what has happened to housing policy in Europe over the last two decades, and what housing policy can tell us about welfare development more generally over the period. Housing, Welfare and the State in Europe identifies a divergence in housing policy between, on the one hand, the majority of relatively affluent households and, on the other, an impoverished minority. The legal, financial and economic concerns of the well-housed, owner-occupier majority have preoccupied public policy across Europe, with the impoverished minority often badly housed or homeless. In Britain this has been particularly evident with elections won and lost on the level of the mortgage rate rather than the level of housing output, and still less on the level of homelessness. Housing policy occupies a unique place in public policy at the intersection of social with economic policy, involving a mixed economy of welfare. Consequently, Dr Kleinman's study offers insights into the future direction of public policy as a whole, the balance between economic and social goals, and the relative weighting given to free markets and state intervention in a variety of countries.

The Economics of Household Garbage and Recycling Behavior (Hardcover): Don Fullerton, Thomas C. Kinnaman The Economics of Household Garbage and Recycling Behavior (Hardcover)
Don Fullerton, Thomas C. Kinnaman
R3,181 Discovery Miles 31 810 Ships in 12 - 19 working days

The market for residential solid waste management and disposal has experienced dramatic changes over the past 20 years. This collection of outstanding published research examines these changes and thoroughly analyzes the strategies popularized by municipal governments over the past two decades. Kerbside recycling, unheard of in the 1970s, is currently available to 46% of Americans. Thousands of towns across the nation have also implemented user fees requiring households to pay a fee for every bag of garbage they generate. These policy shifts have attracted the attention of environmental economists interested in knowing the best strategy for managing solid waste. The editors, both long-time scholars of these trends, offer theoretical solutions for the optimal pricing of garbage and recycling collection. They provide original data collection and suggest appropriate econometric techniques that correct for statistical biases. A policy focus provides information relevant to municipal governments as well as researchers. This excellent volume will be useful for policymakers, students and scholars in environmental economics.

Baby Shower Guest Book, Girl, Boy, Unisex, Beautiful Guest Book for Family & Friends To Write In, Mummy To Be, Photo, Baby,... Baby Shower Guest Book, Girl, Boy, Unisex, Beautiful Guest Book for Family & Friends To Write In, Mummy To Be, Photo, Baby, Pregnancy, Motherhood, New Born Keepsake (Hardback) (Hardcover)
Lollys Publishing
R619 Discovery Miles 6 190 Ships in 10 - 15 working days
Happy 16th Birthday Guest Book (Landscape Hardcover) - Sweet Sixteen Guest book, party and birthday celebrations decor, memory... Happy 16th Birthday Guest Book (Landscape Hardcover) - Sweet Sixteen Guest book, party and birthday celebrations decor, memory book, 16th birthday, happy birthday guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake, landscape (Hardcover)
Lulu and Bell
R709 Discovery Miles 7 090 Ships in 10 - 15 working days
Testimonial Guest/Visitors Book (Hardcover): Angelis Publications Testimonial Guest/Visitors Book (Hardcover)
Angelis Publications
R583 R537 Discovery Miles 5 370 Save R46 (8%) Ships in 10 - 15 working days
Utilizing and Managing Commerce and Services Online (Hardcover): Utilizing and Managing Commerce and Services Online (Hardcover)
R2,711 Discovery Miles 27 110 Ships in 10 - 15 working days

As businesses, researchers, and practitioners look to devise new and innovative technologies in the realm of e-commerce, the human side in contemporary organizations remains a test in the industry. ""Utilizing and Managing Commerce and Services Online"" broadens the overall body of knowledge regarding the human aspects of electronic commerce technologies and utilization in modern organizations. ""Utilizing and Managing Commerce and Services Online"" provides comprehensive coverage and understanding of the social, cultural, organizational, and cognitive impacts of e-commerce technologies and advances in organizations around the world. E-commerce strategic management, leadership, organizational behavior, development, and employee ethical issues are only a few of the challenges presented in this all-inclusive work.

Mega-events and Urban Image Construction - Beijing and Rio de Janeiro (Hardcover): Anne-Marie Broudehoux Mega-events and Urban Image Construction - Beijing and Rio de Janeiro (Hardcover)
Anne-Marie Broudehoux
R4,471 Discovery Miles 44 710 Ships in 12 - 19 working days

While societies shape the way their cities look and are represented, urban images, in turn, nurture and structure social relations in multiple ways. Nowhere is this dialectical relationship between social processes and urban representations more visible than in the hosting of global spectacles such as the FIFA World Cup and the Olympic Games, which both embody some of society's deepest dreams and desires. The focus of this book is the image of cities. It is not only interested in the mechanisms of urban image construction but also in the politics of such a phenomenon, especially its social impacts in terms of representation and right to the city. The book investigates the complex power relationships that underscore the production of the urban landscape and the construction and diffusion of urban images, especially in the context of urban mega-events. It uses the notion of urban image construction as a lens through which to examine the mega-event spectacle, with chapters exploring the physical, social and political dimensions of the imagineering process as well as emerging resistance to controversial initiatives. Through an analysis of event-related urban construction efforts in Rio de Janeiro and Beijing, this book examines the effects of mega-events upon the construction of an exclusive vision of urbanity. It demonstrates how mega-events are increasingly utilized by local political and economic elites to reconfigure power relations, strengthen their hold upon the urban territory and exclude vulnerable population groups. The book thus offers a critical analysis of the practice of urban image construction, and will be of interest to those working in geography, urban studies, tourism, sport studies, development studies and politics.

Managing Asian Destinations (Hardcover, 1st ed. 2018): Ying Wang, Aishath Shakeela, Anna Kwek, Catheryn Khoo-Lattimore Managing Asian Destinations (Hardcover, 1st ed. 2018)
Ying Wang, Aishath Shakeela, Anna Kwek, Catheryn Khoo-Lattimore
R4,378 Discovery Miles 43 780 Ships in 10 - 15 working days

This book focuses on the planning, marketing, and management of Asian tourism destinations, and evaluates current developments within Southeast-Asia and the wider Asia-Pacific region. As more Asian destinations enter the global tourism arena and more Asian travellers look to explore destinations in Asia and beyond, an understanding of how Asian destinations practice tourism is crucial to the future sustainable development of global tourism. This book provides an invaluable stock of research and knowledge based on the Asian practice and experience in destination planning, marketing, and management, offering insights into the latest development and trends in the region.

Fast Food Nation - The Dark Side of the All-American Meal (Paperback, Revised ed.): Eric Schlosser Fast Food Nation - The Dark Side of the All-American Meal (Paperback, Revised ed.)
Eric Schlosser
R487 R459 Discovery Miles 4 590 Save R28 (6%) Ships in 10 - 15 working days

"New York Times" Bestseller,

With a New Afterword
"Schlosser has a flair for dazzling scene-setting and an arsenal of startling facts . . . "Fast Food Nation" points the way but, to resurrect an old fast food slogan, the choice is yours."--"Los Angeles Times"
In 2001, "Fast Food Nation" was published to critical acclaim and became an international bestseller. Eric Schlosser's expose revealed how the fast food industry has altered the landscape of America, widened the gap between rich and poor, fueled an epidemic of obesity, and transformed food production throughout the world. The book changed the way millions of people think about what they eat and helped to launch today's food movement.
In a new afterword for this edition, Schlosser discusses the growing interest in local and organic food, the continued exploitation of poor workers by the food industry, and the need to ensure that every American has access to good, healthy, affordable food. "Fast Food Nation" is as relevant today as it was a decade ago. The book inspires readers to look beneath the surface of our food system, consider its impact on society and, most of all, think for themselves.
"As disturbing as it is irresistible . . . Exhaustively researched, frighteningly convincing . . . channeling the spirits of Upton Sinclair and Rachel Carson."--"San Francisco Chronicle"
"Schlosser shows how the fast food industry conquered both appetite and landscape."--"The New Yorker"
Eric Schlosser is a contributing editor for the "Atlantic "and the author of "Fast Food Nation," "Reefer Madness," and "Chew on This" (with Charles Wilson).

Funeral Guest Book, In Loving Memory Memorial Service Guest Book, Condolence Book, Remembrance Book for Funerals or Wake - HARD... Funeral Guest Book, In Loving Memory Memorial Service Guest Book, Condolence Book, Remembrance Book for Funerals or Wake - HARD COVER. A lasting keepsake for the family. (Hardcover)
Angelis Publications
R583 R537 Discovery Miles 5 370 Save R46 (8%) Ships in 10 - 15 working days
Spanish Translated Practical Workbook for Milady Standard Cosmetology 2012 (Paperback, 12th edition): Milady Spanish Translated Practical Workbook for Milady Standard Cosmetology 2012 (Paperback, 12th edition)
Milady
R1,488 R1,367 Discovery Miles 13 670 Save R121 (8%) Ships in 10 - 15 working days

The Practical Workbook contains detailed interactive exercises such as fill-in-the-blank and matching, designed to reinforce learning and increase student comprehension.

Questioning the Assessment of Research Impact - Illusions, Myths and Marginal Sectors (Hardcover, 1st ed. 2018): Rhodri Thomas Questioning the Assessment of Research Impact - Illusions, Myths and Marginal Sectors (Hardcover, 1st ed. 2018)
Rhodri Thomas
R1,620 Discovery Miles 16 200 Ships in 10 - 15 working days

This book provides the first comprehensive assessment of non-academic research impact in relation to a marginal field of study, namely tourism studies. Informed by interviews with key informants, ethnographic reflections on the author's extensive work with trade and professional associations, and various secondary data, it paints a picture of inevitable research policy failure. This conclusion is justified by reference to ill-founded official conceptualisations of practitioner and organisational behaviour, and the orientation and quality of tourism research. The author calls for a more serious consideration of research-informed teaching as a means of creating knowledge flows from universities. Research with greater social and economic impact might then be achievable. This radical assessment will be of interest and value to policy makers, university research managers and tourism scholars.

From Barista to Boardroom - Lessons about Life and Leadership from a Career in Coffee (Hardcover): Christine C Mchugh From Barista to Boardroom - Lessons about Life and Leadership from a Career in Coffee (Hardcover)
Christine C Mchugh
R652 Discovery Miles 6 520 Ships in 12 - 19 working days
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