0
Your cart

Your cart is empty

Browse All Departments
Price
  • R100 - R250 (4)
  • R250 - R500 (9)
  • R500+ (1,031)
  • -
Status
Format
Author / Contributor
Publisher

Books > Professional & Technical > Industrial chemistry & manufacturing technologies > Other manufacturing technologies > General

Advanced Manufacturing Methods - Smart Processes and Modeling for Optimization (Hardcover): Catalin I. Pruncu, Jamal Zbitou Advanced Manufacturing Methods - Smart Processes and Modeling for Optimization (Hardcover)
Catalin I. Pruncu, Jamal Zbitou
R4,495 Discovery Miles 44 950 Ships in 10 - 15 working days

Discusses industrial impact of manufacturing process Provides novel fundamental manufacturing solutions Teaches classical and artificial manufacturing Covers advanced manufacturing of antennas, rectennas, filters, and RF amplifiers

Business Intelligence and Human Resource Management - Concept, Cases, and Practical Applications (Paperback): Deepmala Singh,... Business Intelligence and Human Resource Management - Concept, Cases, and Practical Applications (Paperback)
Deepmala Singh, Anurag Singh, Amizan Omar, S. B. Goyal
R1,672 Discovery Miles 16 720 Ships in 10 - 15 working days

Business Intelligence (BI) is a solution to modern business problems. This book discusses the relationship between BI and Human Resource Management (HRM). In addition, it discusses how BI can be used as a strategic decision-making tool for the sustainable growth of an organization or business. BI helps organizations generate interactive reports with clear and reliable data for making numerous business decisions. This book covers topics spanning the important areas of BI in the context of HRM. It gives an overview of the aspects, tools, and techniques of BI and how it can assist HRM in creating a successful future for organizations. Some of the tools and techniques discussed in the book are analysis, data preparation, BI-testing, implementation, and optimization on GR and management disciplines. It will include a chapter on text mining as well as a section of case studies for practical use. This book will be useful for business professionals, including but not limited to, HR professionals, and budding business students.

Implementing TWI - Creating and Managing a Skills-Based Culture (Paperback): Patrick Graupp, Robert J Wrona Implementing TWI - Creating and Managing a Skills-Based Culture (Paperback)
Patrick Graupp, Robert J Wrona
R1,695 Discovery Miles 16 950 Ships in 10 - 15 working days

Featuring strategies employed in Lean, this volume describes the experiences of organizations using TWI more than 60 years after the Training Within Industry program turned the U.S. into the industrial giant that won World War II. Based on their experience implementing TWI in organizations as diverse as Virginia Mason Medical Center and Donnelly Manufacturing, Shingo Prize Winners Patrick Graupp and Robert Wrona prove why many consider them the most successful TWI trainers in the world. Their hands-on manual provides the tools and templates that can turn your company's employees into a skilled and invested workforce capable of realizing unprecedented profits. Praise for: If you want to get from interesting displays to true standardized work, read this book.- Jeffrey K. Liker, author, The Toyota Way ... uses cases to explain how to create no-nonsense culture change by teaching people how to do work differently, and how to relate to each other differently in order to work more effectively.- Robert "Doc" Hall, Editor-in Chief, Target Magazine Graupp and Wrona bring many examples of companies that [improved] competitiveness by improving their capacity to fully engage their workforce ... .-Steven Spear, Sr. Lecturer, MIT Sloan School of Management

Machine Learning-Based Fault Diagnosis for Industrial Engineering Systems (Hardcover): Rui Yang, Maiying Zhong Machine Learning-Based Fault Diagnosis for Industrial Engineering Systems (Hardcover)
Rui Yang, Maiying Zhong
R2,786 Discovery Miles 27 860 Ships in 10 - 15 working days

This book provides advanced techniques for precision compensation and fault diagnosis of precision motion systems and rotating machinery. Techniques and applications through experiments and case studies for intelligent precision compensation and fault diagnosis are offered along with the introduction of machine learning and deep learning methods. Machine Learning-Based Fault Diagnosis for Industrial Engineering Systems discusses how to formulate and solve precision compensation and fault diagnosis problems. The book includes experimental results on hardware equipment used as practical examples throughout the book. Machine learning and deep learning methods used in intelligent precision compensation and intelligent fault diagnosis are introduced. Applications to deal with relevant problems concerning CNC machining and rotating machinery in industrial engineering systems are provided in detail along with applications used in precision motion systems. Methods, applications, and concepts offered in this book can help all professional engineers and students across many areas of engineering and operations management that are involved in any part of Industry 4.0 transformation.

Industrial Transformation - Implementation and Essential Components and Processes of Digital Systems (Hardcover): Om Prakash... Industrial Transformation - Implementation and Essential Components and Processes of Digital Systems (Hardcover)
Om Prakash Jena, Sudhansu Shekhar Patra, Utyunjaya Panda, Zdzislaw Polkowski, S. Balamurugan
R4,517 Discovery Miles 45 170 Ships in 10 - 15 working days

Discusses the industry transformation aligned with computerization of manufacturing and the concept of required skills needed to build the new workforce Covers the role of Artificial Intelligence in the management of resource flow and decision-making in the industrial transformation of operations and supply chain management Presents sustainability efficiency for industrial transformation with IoT, machine learning, data analysis and blockchain technologies Focuses on industrial development, design, implementation, and transformation using technologies such as Big Data Analytics, Blockchain among others Showcases the incorporation of complex processes and functions as one central component of digital systems Explores current trends that are accelerating the industrial transformation and influencing the transition of the fourth industrial revolution related to industrial infrastructure, biodiversity, and production enhancement

Aktive Funktionsbauweisen - Eine Einfuhrung in die Struktronik (German, Hardcover, 1998 ed.): W J Elspass, Manfred Flemming Aktive Funktionsbauweisen - Eine Einfuhrung in die Struktronik (German, Hardcover, 1998 ed.)
W J Elspass, Manfred Flemming
R4,014 Discovery Miles 40 140 Ships in 18 - 22 working days

Das Buch stellt, basierend auf den aktiven Faserverbund-Funktionsbauweisen, die Technologie der aktiven Strukturen vor. Es werden sowohl die Grundlagen beschrieben als auch auf die wesentlichen Aspekte der aktuellen Technik eingegangen. Nat rlich beeinhaltet das Buch auch Ausblicke und Visionen auf zuk nftige aktive und intelligente Strukturen und ihre Anwendung.

Hoshin Kanri for Healthcare - Toyota-Style Long-Term Thinking and Strategy Deployment to Unlock Your Organization's True... Hoshin Kanri for Healthcare - Toyota-Style Long-Term Thinking and Strategy Deployment to Unlock Your Organization's True Potential (Paperback)
Gerard A. Berlanga, Brock C. Husby, Heather K. Anderson
R1,368 Discovery Miles 13 680 Ships in 10 - 15 working days

The best healthcare organizations have developed effective approaches to develop compelling strategic visions and strategies based on long-term thinking and continue to apply Lean principles across their organizations to create a culture of continuous improvement. Establishing effective strategies and Toyota style Hoshin Kanri enables healthcare organizations to align everyone in the organizations and creates a unique competitive advantage. This book follows a regional hospital's journey through the creation of long-term strategic goals and Toyota Style strategy deployment.

Electromechanical Energy Conversion (Paperback): Zeki Ugurata Kocabiyikoglu Electromechanical Energy Conversion (Paperback)
Zeki Ugurata Kocabiyikoglu
R1,580 Discovery Miles 15 800 Ships in 10 - 15 working days

This book is intended to be a textbook for undergraduate students studying electrical and electronic engineering in universities and colleges. Therefore, the level and amount of the knowledge to be transferred to the reader is kept to as much as what can be taught in one academic semester of a university or a college course. Although the subject is rather classical and somehow well established in some respects, it is vast and can be difficult to grasp if unnecessary details are not avoided. This book is aimed to give the reader just what is necessary - with plenty of short and easily understandable examples and drawings, figures, and tables. A course on electromechanical energy conversion is a necessity in all universities and colleges entitled to grant a license for electrical engineering. This book is aimed at meeting the requirements of this essential subject by providing necessary information to complete the course. A compact chapter is included with figures and tables on energy and the restraints on its production brought about by global climate change. A new approach has been tried for some of the classic subjects including magnetic circuits and electrical machines together with today's much-used motors.

The Kaizen Event Planner - Achieving Rapid Improvement in Office, Service, and Technical Environments (Paperback): Karen... The Kaizen Event Planner - Achieving Rapid Improvement in Office, Service, and Technical Environments (Paperback)
Karen Martin, Mike Osterling
R1,825 Discovery Miles 18 250 Ships in 10 - 15 working days

Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process, identify and prioritize improvement opportunities, implement change, and sustain their gains. Most importantly, they learn how to work with one another to solve problems rapidly and in a highly effective way. In The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments, authors Karen Martin and Mike Osterling provide a practical how-to guide for planning and executing Kaizen Events in non-manufacturing settings, and conducting post-Event follow-ups to sustain the improvements made. Geared to continuous improvement professionals and leaders within the office areas of manufacturing, the service sector and knowledge-worker environments, this book provides the methodology and practical tools for generating measurable results, while building a motivated workforce and laying the foundation for continuous improvement. The Kaizen Event Planner provides those responsible for improving office, service, and technical processes with the skills to effectively scope the activity, engage the right people, and facilitate successful Events! Many Excel-based tools, which complement the lessons in this book, are found here under the "support materials" tab..

5S for the Office - Organizing the Workplace to Eliminate Waste (Paperback): Thomas Fabrizio, Don Tapping 5S for the Office - Organizing the Workplace to Eliminate Waste (Paperback)
Thomas Fabrizio, Don Tapping
R1,459 R1,292 Discovery Miles 12 920 Save R167 (11%) Ships in 10 - 15 working days

Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency. In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique. This book is a blueprint for building a Lean foundation for your office Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits. To introduce the 5S system and sell its use to executives as well as workers, consider purchasing- 5S System: An Introduction DVD Catalog no. PP5934, Adhering to the principle of efficiency that defines this revolutionary and proven system, this video succinctly explains what is involved, who should participate, and what it will take to get started.

Accelerated Product Development - Combining Lean and Six Sigma for Peak Performance (Hardcover): Clifford Fiore Accelerated Product Development - Combining Lean and Six Sigma for Peak Performance (Hardcover)
Clifford Fiore
R1,449 Discovery Miles 14 490 Ships in 10 - 15 working days

In "Accelerated Product Development: Combining Lean and Six Sigma for Peak Performance, " Clifford Fiore provides the blueprint for implementing the key elements for improving the product development process. His innovative and powerful work represents the first book to couple the proven concepts of Lean and Six Sigma with the engineering processes of product development. His results, based on proven strategies and methodologies, enable companies to significantly reduce the time necessary to develop new products, dramatically reduce product cost, and improve product quality.

Lean Higher Education - Increasing the Value and Performance of University Processes, Second Edition (Paperback, 2nd edition):... Lean Higher Education - Increasing the Value and Performance of University Processes, Second Edition (Paperback, 2nd edition)
William K. Balzer
R1,462 Discovery Miles 14 620 Ships in 10 - 15 working days

In an environment of diminishing resources, growing enrollment, and increasing expectations of accountability, Lean Higher Education: Increasing the Value and Performance of University Processes, Second Edition provides the understanding and the tools required to return education to the consumers it was designed to serve - the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution, regardless of size or mission. Using straightforward language, relevant examples, and step-by-step guidelines for introducing Lean interventions, this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way. The author details a flexible series of steps to help ensure stakeholders understand all critical work processes. He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. Complete with standardized methods for correctly diagnosing workplace problems and implementing appropriate solutions, this valuable reference arms you with the understanding and the tools to effectively balance the needs of all stakeholders. By implementing the Lean practices covered in these pages, your school will be better positioned to provide higher quality education, at reduced costs, with efficient processes that instill pride, maximize value, and respect the long-term interests of your students, faculty, and staff. This second edition contains a substantial update with expanded material and reflects the significant growth of LHE practices in colleges and universities worldwide. Because of advances in best practices, as well as some modest research-based evidence, this second edition includes many enhancements that provide particular value to LHE practitioners and higher education (HE) leaders. Since the initial publication of Lean Higher Education in 2010, the challenges of cost and affordability, competition for students and faculty, and calls for efficiency and accountability have only continued to grow, requiring colleges and universities to pursue more radical and transformative change to ensure their success. This new edition provides a model for change based on more than 50 years of application in business and industry and almost 20 years in HE. It provides the information and evidence demanded by HE leadership to understand and embrace LHE as well as best practices processes and tools for implementing LHE in targeted areas or institution-wide. This book provides a conceptual framework for redesigning any university process, such as admitting students, paying a bill, hiring faculty, or processing a donor gift, in a way that delights the beneficiary of that process, respects the employees who support the process, and reduce the cost of the process. A free companion guide to this book is available here: https://cabaa139-7c62-47ae-af03-e18f51efab1c.filesusr.com/ugd/f5359d_a064ca39f666408f851ffd282eb9a0a7.pdf The goal of this companion guide is to help you get the most out of your reading of Lean Higher Education. The guide is designed to support your deeper understanding and application of LHE whether you are reading the book (a) from cover to cover or select chapters; (b) reading it alone, as a member of a workplace reading group, or as a student in a classroom; (c) facilitating discussions of the chapters in the book; or (d) seeking guidance as you begin your own personal Lean Higher Education journey.

The Innovation Factory (Hardcover): Gilles Garel, Elmar Mock The Innovation Factory (Hardcover)
Gilles Garel, Elmar Mock
R3,640 Discovery Miles 36 400 Ships in 10 - 15 working days

The Innovation Factory takes a fresh look at the fine art of breakthrough innovation. What makes it unique is that it brings together an experienced scholar and a serial entrepreneur who share the same passion for understanding the processes and theories needed to innovate over and over again. The book marries theory with practical examples focusing on the Concept-Knowledge (C-K) Theory developed by the prestigious school Mines ParisTech. For the first time, you will discover the unknown story of the Swatch watch told by Elmar Mock, the creative engineering force behind the Swatch. In this book, he passionately tells how he helped to create this breakthrough innovation that saved the Swiss watch industry in the 1980s. Gilles Garel, a professor of management, relates this tale of epic innovation to C-K theory and both convincingly argue that organizations can channel creativity to develop breakthrough innovations that disrupt markets. Innovation is not just a case of acquiring aptitude. It is also a question of attitude: Innovators strive to remain creative and active. The book provides an overview of the characteristics and essential strengths of the successful Innovation Factory, Creaholic, based in Switzerland. The example of Creaholic helps readers grasp what breakthrough innovation is truly all about. The book's use of vibrant metaphors helps readers easily digest the ideas and concepts presented. The book concludes with thoughts about future directions for the watch industry.

Handbook of IoT and Big Data (Hardcover): Vijender Kumar Solanki, Vicente Garcia Diaz, J. Paulo Davim Handbook of IoT and Big Data (Hardcover)
Vijender Kumar Solanki, Vicente Garcia Diaz, J. Paulo Davim
R5,630 Discovery Miles 56 300 Ships in 10 - 15 working days

This multi-contributed handbook focuses on the latest workings of IoT (internet of Things) and Big Data. As the resources are limited, it's the endeavor of the authors to support and bring the information into one resource. The book is divided into 4 sections that covers IoT and technologies, the future of Big Data, algorithms, and case studies showing IoT and Big Data in various fields such as health care, manufacturing and automation. Features Focuses on the latest workings of IoT and Big Data Discusses the emerging role of technologies and the fast-growing market of Big Data Covers the movement toward automation with hardware, software, and sensors, and trying to save on energy resources Offers the latest technology on IoT Presents the future horizons on Big Data

Operational Excellence - Breakthrough Strategies for Improving Customer Experience and Productivity (Hardcover, 2nd edition):... Operational Excellence - Breakthrough Strategies for Improving Customer Experience and Productivity (Hardcover, 2nd edition)
James Martin
R2,026 Discovery Miles 20 260 Ships in 10 - 15 working days

Operational Excellence, Second Edition - Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge tools, methods, and concepts to provide process improvement experts a reference to improve their organization's quality, productivity, and customer service operations. Its major topics include alignment of strategy to the design of supporting systems to meet customer expectations, manage capacity, and improve performance. It provides a concise and practical reference for operational excellence. Its fourteen chapters lead a reader through the latest tools, methods, and concepts currently used to capture "voice of" customers, partners, and other stakeholders, new strategies for the application of Lean, Six Sigma, as well as product and service design across diverse industries, including manufacturing to financial services. This book operates from three premises: Organizations can increase competitiveness in an era of globalization through the application of "voice-of" applications, Design Thinking, the integration of the Information Technology Ecosystem's new tools and methods integrated with proven Lean and Six Sigma applications Operational performance correlates to an organization's financial, operational, and resultant productivity, as well as with shareholder economic value add (EVA) metrics and can be measured and improved using the methods in this book Value-adding activities and disciplines discussed are global and applicable to every organization A PRACTICAL TOOL FOR REAL-WORLD APPLICATION New topics are introduced in the second edition. These include Design Thinking, the "voice-of" Information Technology Ecosystems, Big Data applications, and Robotic Process Automation. Key topics from the first edition remain. These include Design-for-Six-Sigma (DFSS), Lean and Six Sigma methods, productivity analysis, operational assessments, project management, and other supporting topics. Each chapter contains tools and methods that will help readers identify areas for operational improvements. It contains ~300 figures, tables, and checklists to help increase organizational productivity. Practical examples are integrated through the book.

Pursuing Excellence - A Values-Based, Systems Approach to Help Companies Become More Resilient (Paperback): Brian Strobel Pursuing Excellence - A Values-Based, Systems Approach to Help Companies Become More Resilient (Paperback)
Brian Strobel
R802 Discovery Miles 8 020 Ships in 10 - 15 working days

This book is for the people who lead our companies. Our world suffered a staggering blow. We will recover. Many of our companies are still suffering. Some of them will not recover. We're in a time of disruption. A company's culture will play a big part in managing through this disruption. Senior leaders must establish a clear purpose, a strong set of core values, and a plan to translate strategy into action. Companies will be seeking to transform, to become more efficient and resilient. Most attempts to do so fail. They fail because we try to solve the wrong problem with the wrong system. We attempt to change the way people act. But to achieve sustained improvement, we must focus on changing the way they think. Over the last thirty years, we've experimented with Lean, Six Sigma, and other improvement initiatives. Each failed to move beyond average performance and sustain transformational improvement. Average then became a learned behavior. To move forward, we must unlearn some things. We must change our problem definition and our defined systems. And we can do this by framing the problem through the lens of Operational Excellence.

Omni-Channel Retail and the Supply Chain - Working Together for a Competitive Advantage (Hardcover): Paul Myerson Omni-Channel Retail and the Supply Chain - Working Together for a Competitive Advantage (Hardcover)
Paul Myerson
R1,388 Discovery Miles 13 880 Ships in 10 - 15 working days

Omni-Channel Retail and the Supply Chain The days of going to the local department store to buy a television, view the options available, and make a purchase now seem "quaint." The emergence of the internet, smartphones, social media, and other technologies has opened a world of new options for consumers (and businesses) to review, research, and buy online with an ever-increasing array of delivery options. The emergence of e-commerce has resulted in what is commonly known today as "omni-channel" marketing, in which customers engage with companies in a variety of ways, including in a physical store or online via websites and mobile apps. This process puts the supply chain "front and center," as consumers are increasingly demanding and browsing, buying, and returning goods through various channels, not just the traditional "brick and mortar" way. To accomplish this with high levels of service while remaining profitable requires real-time visibility of inventory across the supply chain and a single view of consumers as they continuously move from one channel to another. While this is a boon to consumers, it has made the already complex global supply chain even more challenging to manage. On top of that, the 2020 Covid19 pandemic has accelerated this omni-channel retail trend, as consumers need even more ways to order and additional options for last-mile delivery, such as curbside pickup. Covid19 has exposed a lack of flexibility and readiness, resulting in shortages of everything from toilet paper and meats to personal protective equipment (PPE) and ventilators. It has been a real-life example of the "bullwhip effect," where variability at the consumer end of the supply chain results in increased variability as one goes upstream towards distributors, manufacturers, and suppliers. This results in shortages, misallocations, and increased costs. No longer can a manufacturer, distributor, or retailer of consumer products just "fill the pipeline" and wait for orders to come in. Now, they must anticipate various purchases and delivery items, while at the same time minimizing costs. To do this is no easy task, requiring a Lean, agile, and responsive supply chain. Until now, there was no existing "playbook" for organizations to navigate their way through this new world. This book describes the impact of omni-channel marketing on the supply chain and logistics functions, and is intended to help management meet the needs of not only today's ever-changing world but to anticipate what may be required in the future to achieve superior customer service, profitability, and a competitive advantage.

Leading for Learning - How Managers Can Get Business Results through Developmental Coaching  and Inspire Deep Employee... Leading for Learning - How Managers Can Get Business Results through Developmental Coaching and Inspire Deep Employee Commitment (Paperback)
Lisa Koss
R1,123 Discovery Miles 11 230 Ships in 10 - 15 working days

People do their best work when they are motivated. This may sound obvious, but while people managers instinctively agree with the centrality of motivation at work and its impact on employee engagement, their practices do not follow. With so much "real work" to do every day, how can managers also carve out time to learn, engage, build relationships, tap motivation, encourage development, and inspire? The problem is a false dichotomy between the world of business and that of people development. What if managers were able to systematically transform everyday business issues into meaningful, developmental coaching opportunities with employees at the same time? This proven coaching approach radically shifts conversations away from either-or propositions and uses an entirely different lens: transforming business challenges by connecting them directly to employee motivation to achieve the desired business result while dramatically increasing employee engagement. And all this comes none too soon as leaders must rethink the way they lead given the modern realities of organizational life. Among them: A rapidly changing workplace and increasing uncertainty that requires a fundamental shift in the leader's approach, including the distribution of authority and the expectation that employees take responsibility for their own learning Pervasive and persistent employee disengagement, characterized by employees who no longer accept the organization's priorities at the expense of their own, where organizations that continue to dictate terms will find ongoing challenges with costly employee turnover and lack of engagement During the past decade, the Developmental Coaching Model has been taught across the globe in nine languages and has been enthusiastically embraced by thousands of managers while dissolving the invisible barriers that block individual and organizational development and business success.

Introduction to Renewable Energy Conversions (Hardcover): Sergio Capareda Introduction to Renewable Energy Conversions (Hardcover)
Sergio Capareda
R3,680 Discovery Miles 36 800 Ships in 10 - 15 working days

Introduction to Renewable Energy Conversions examines all the major renewable energy conversion technologies with the goal of enabling readers to formulate realistic resource assessments. The text provides step-by-step procedures for assessing renewable energy options and then moves to the design of appropriate renewable energy strategies. The goal is for future engineers to learn the process of making resource estimates through the introduction of more than 140 solved problems and over 165 engineering related equations. More than 120 figures and numerous tables explain each renewable energy conversion type. A solutions manual, PowerPoint slides, and lab exercises are available for instructors. Key Features Covers all major types of renewable energy with comparisons for use in energy systems Builds skills for evaluating energy usage versus environmental hazards and climate change factors Presents and explains the key engineering equations used to design renewable energy systems Uses a practical approach to design and analyze renewable energy conversions Offers a solutions manual, PowerPoint slides, and lab activity plans for instructors

Validating a Best Practice - A Tool for Improvement and Benchmarking (Paperback): Grace L Duffy, Yves Van Nuland Validating a Best Practice - A Tool for Improvement and Benchmarking (Paperback)
Grace L Duffy, Yves Van Nuland
R1,444 Discovery Miles 14 440 Ships in 10 - 15 working days

Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words "Best Practice" without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today's consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don't always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.

Employee Empowerment - The Prime Component of Sustainable Change Management (Paperback): Daniel Bloom Employee Empowerment - The Prime Component of Sustainable Change Management (Paperback)
Daniel Bloom
R1,114 Discovery Miles 11 140 Ships in 10 - 15 working days

One of the major discussions in the business world is: How do we get our human capital assets more engaged in the organization? Current Gallup Polls state that 85% of our employees are not engaged within their organizations. Employee Empowerment fully analyzes this workplace condition, which is a major concern for most CEOs. The solution proposed by this book is the introduction of the TLS (Theory of Constraints - Lean - Six Sigma) Continuum Empowerment model, which comprises three levels of empowerment - Management, Cross-Functional Team, and Individual. The first is the empowerment that comes from upper management to the organization as a whole. The second level is the empowerment that comes from the various cross-functional teams and the final level is from the individuals themselves through their ability to take ownership in the processes in which they are involved. The end solution in the book is that if we can get the human capital assets to take ownership of the processes (that is, empower the front-line employees), it will increase the level of engagement. If they become more engaged they will empower the organization at all levels to introduce sustainable change management to resolve problems within the organization. One of the tools of individual empowerment is the use of the Six Sigma toolbox. This book makes the case that when human capital assets take ownership of the processes, then we have greater engagement, and thus a more empowered organization.

Lean Higher Education - Increasing the Value and Performance of University Processes, Second Edition (Hardcover, 2nd edition):... Lean Higher Education - Increasing the Value and Performance of University Processes, Second Edition (Hardcover, 2nd edition)
William K. Balzer
R4,523 Discovery Miles 45 230 Ships in 10 - 15 working days

In an environment of diminishing resources, growing enrollment, and increasing expectations of accountability, Lean Higher Education: Increasing the Value and Performance of University Processes, Second Edition provides the understanding and the tools required to return education to the consumers it was designed to serve - the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution, regardless of size or mission. Using straightforward language, relevant examples, and step-by-step guidelines for introducing Lean interventions, this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way. The author details a flexible series of steps to help ensure stakeholders understand all critical work processes. He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. Complete with standardized methods for correctly diagnosing workplace problems and implementing appropriate solutions, this valuable reference arms you with the understanding and the tools to effectively balance the needs of all stakeholders. By implementing the Lean practices covered in these pages, your school will be better positioned to provide higher quality education, at reduced costs, with efficient processes that instill pride, maximize value, and respect the long-term interests of your students, faculty, and staff. This second edition contains a substantial update with expanded material and reflects the significant growth of LHE practices in colleges and universities worldwide. Because of advances in best practices, as well as some modest research-based evidence, this second edition includes many enhancements that provide particular value to LHE practitioners and higher education (HE) leaders. Since the initial publication of Lean Higher Education in 2010, the challenges of cost and affordability, competition for students and faculty, and calls for efficiency and accountability have only continued to grow, requiring colleges and universities to pursue more radical and transformative change to ensure their success. This new edition provides a model for change based on more than 50 years of application in business and industry and almost 20 years in HE. It provides the information and evidence demanded by HE leadership to understand and embrace LHE as well as best practices processes and tools for implementing LHE in targeted areas or institution-wide. This book provides a conceptual framework for redesigning any university process, such as admitting students, paying a bill, hiring faculty, or processing a donor gift, in a way that delights the beneficiary of that process, respects the employees who support the process, and reduce the cost of the process. A free companion guide to this book is available here: https://cabaa139-7c62-47ae-af03-e18f51efab1c.filesusr.com/ugd/f5359d_a064ca39f666408f851ffd282eb9a0a7.pdf The goal of this companion guide is to help you get the most out of your reading of Lean Higher Education. The guide is designed to support your deeper understanding and application of LHE whether you are reading the book (a) from cover to cover or select chapters; (b) reading it alone, as a member of a workplace reading group, or as a student in a classroom; (c) facilitating discussions of the chapters in the book; or (d) seeking guidance as you begin your own personal Lean Higher Education journey.

Becoming the Supervisor - Achieving Your Company's Mission and Building Your Team (Paperback): Hugh R. Alley Becoming the Supervisor - Achieving Your Company's Mission and Building Your Team (Paperback)
Hugh R. Alley
R1,061 Discovery Miles 10 610 Ships in 10 - 15 working days

Becoming a Supervisor tells the story of Trevor who works as one of the production team in a small company that makes toy boats. He is thrust into the role of supervisor unexpectedly when his general manager reacts to his constant suggestions of how things could be better. When the GM becomes ill, Trevor struggles to take up the slack for several months until a new GM arrives. The core of the book follows Trevor's growth under the coaching of Julie, his new GM. As Trevor deals with one challenge after another, Julie guides him on a journey to learn the core skills needed by all front-line leaders. The reader takes away four key ideas: (1) Front-line leadership skills are not too complicated to learn. (2) These skills are something that they can develop in themselves, regardless of what their organization does. (3) Tools and skills are there to help solve real business problems; implementing the tools is not a strategy. (4) In your role as supervisor (directing or responsible for others) you have to look after the mission of the company AND look after your people - doing only one is not an option. Essentially, this book is intended to give hope to a new supervisor or team lead. They will finish the book knowing that the skills they need can be learned and aren't that difficult to acquire. It is designed to introduce the central skills that any supervisor has to be able to master at least with a basic working competency: instructing, leading, and making improvements in their own area. It introduces some of the more widely used tools that a new supervisor may need. More importantly, it ties these tools and skills to solving particular problems. Readers will understand that the tools are not important for their own sake, but only to the extent that the tools serve the larger objective of the organization. This book is designed to give the reader an entertaining and hopeful story about the very difficult transition from worker to supervisor, from being one of the crew to directing the crew. It is an emotionally tough transition, and the idea that someone could see a model of how it can work out will be helpful to folks new in a leadership role. Finally, the book provides a reference to other sources of information that will let the reader extend their learning about each of the tools or skills referenced in the contents.

Total Innovative Management Excellence (TIME) - The Future of Innovation (Hardcover): H. James Harrington, Frank Voehl Total Innovative Management Excellence (TIME) - The Future of Innovation (Hardcover)
H. James Harrington, Frank Voehl
R1,722 Discovery Miles 17 220 Ships in 10 - 15 working days

Dr. H. James Harrington and Frank Voehl have gathered together the thoughts and ideas of more than 20 of the most creative innovation thought leaders from business, professional practice, and academia in this compelling book. The thought leaders look at innovation from almost every angle - their statements offer an unparalleled view of innovation and provide a depth of insight that is extraordinary. Harrington and Voehl's reflection on each chapter, and on the sections within the book, provides useful links between themes and reinforces the relationships between many of the ideas. Anyone interested in innovation (practitioner or researcher) will benefit from this global thought collection. The contributors' multiple perspectives, models, practical examples, and stories provide a sense of innovation that no single writer could ever capture. A company's future growth will only come through successful innovation. This book is organized around Dr. Harrington's innovation pyramid, which consists of the 16 building blocks required to bring about significant improvements in an organization's ability to deliver creative products. It highlights the principles and recommendations in ISO's new innovation standard 56002 and provides many new concepts that are not included in the standard. It includes a free, powerful, and valuable online customized innovation maturity analysis. Following three unassailable facts will strike you as soon as you read this book: 1. Innovation is the new mantra; whether you're involved in a not-for-profit, for-profit, service sector, or governmental organization. 2. Understanding that innovation and creative activities penetrate into every part of an organization requiring multiple perspectives that drive a new way of thinking and working that impacts the organization's culture, social operations, and commercial context that impacts the total organization, and not just new products or services. 3. Innovation is an exciting adventure. Total Innovative Management Excellence (TIME): The Future of Innovation (978-0-367-43242-3, 340635) draws on insights from around the globe in order to be competitive in fast-moving technologies.

Lean Culture - Collected Practices and Cases (Paperback): Productivity Press Development Team Lean Culture - Collected Practices and Cases (Paperback)
Productivity Press Development Team
R808 Discovery Miles 8 080 Ships in 10 - 15 working days

The hard part of implementing a lean transformation, according to most experts, is dealing with the ""soft"" issues, such as culture change. Getting employees to live and breathe lean -- actively supporting and buying into lean concepts and philosophy, always searching for ways to eliminate waste, and continuously improving processes and providing greater value for customers -- is the real challenge when building and sustaining a lean culture.

"Lean Culture: Collected Practices and Cases" provides a variety of case studies taken from articles previously published in "Lean Manufacturer Advisor": the monthly newsletter by Productivity Press. All focus on cultural issues, ranging from the role of top management, to training and development of workers and managers, to building buy-in and to sustaining the culture.Highlights include: Practical, in-depth descriptions of cultural issues in a lean transformation, written in a conversational, easy-to-read style.Many case studies unavailable from any other single source.Articles categorized by specific area - all desired information is easily located.Real-world information about culture change collected in one handy book.

Free Delivery
Pinterest Twitter Facebook Google+
You may like...
The Precipice - Neoliberalism, The…
Noam Chomsky Paperback R258 R235 Discovery Miles 2 350
Beyond Speech - Pornography and Analytic…
Mari Mikkola Hardcover R3,573 Discovery Miles 35 730
Our World 1: Workbook with Online…
Diane Pinkley, JoAnn (Jodi) Crandall, … Paperback R1,076 Discovery Miles 10 760
Hope Rises
David Baldacci Paperback R395 R309 Discovery Miles 3 090
14th International Symposium on Process…
Yoshiyuki Yamashita, Manabu Kano Hardcover R11,098 Discovery Miles 110 980
Nanomaterials in Environmental Analysis
Suresh Kumar Kailasa, Tae Jung Park, … Paperback R4,581 Discovery Miles 45 810
Intermediate PowerPoint
M. L. Humphrey Hardcover R552 Discovery Miles 5 520
From Individual to Collective…
Sara Rachel Chant, Frank Hindriks, … Hardcover R2,726 Discovery Miles 27 260
Measuring Abundance - Methods for the…
Graham Upton Hardcover R2,219 Discovery Miles 22 190
Plato - Political Philosophy
Malcolm Schofield Hardcover R4,035 Discovery Miles 40 350

 

Partners