Presenting: Problem Solving Sans Statistics Enhance your problem-solving skills, and improve your company's profitability using the methods outlined in Solving Complex Industrial Problems without Statistics. Introducing a process that involves working through problems and solutions without relying on complicated statistical design or analysis, this book pulls away from data-driven thinking and provides the problem solver with a new way of solving problems. Utilizing techniques that have been applied in facilities throughout the U.S., Canada, Italy, China, and Hong Kong, it demonstrates the use of process and problem differences and similarities, and provides a better understanding of analogous comparisons. The book incorporates visual analysis tools and problem examples in a format that facilitates comprehension and learning, presents novel concepts that do not require numbers or statistics, and provides a better understanding of the solution system/process overall. Each chapter presents new information, as well as case studies that include: Different problem situations Short histories detailing the operation, condition, and circumstances that were present at the time of each study Photographs, sketches, or tables with simple explanations to describe the circumstances, conditions, and the actions taken Methods of solution in rudimentary form Chapter summaries to review important mechanisms and workings Final summaries to tie together the important methods and techniques that facilitate easy problem solutions Solving Complex Industrial Problems without Statistics provides valuable insight into the solution of complex quality and manufacturing problems, without the use of statistics, and is essential to anyone involved in quality, control, problem-solving activities, or total quality management.

A hybrid methodology, Lean Six Sigma (LSS) is designed to accommodate global challenges and constraints by capitalizing on Six Sigma and Lean Thinking. LSS incorporates best practices from programs such as the International Organization for Standardization (ISO), Capability Maturity Model, and Total Quality Management. International Lean Six Sigma practitioners must understand the dynamics of LSS, along with its cultural aspects and regulations. Lean Six Sigma: International Standards and Global Guidelines, Second Edition provides this understanding. The book assumes that the overall goal of operational excellence is to ensure that organizational tasks and activities are being performed to the best of their process capabilities. It defines continuous improvement as activities that support and empower environments to make flexible decisions that lead to ongoing improvement and effectiveness. Coverage includes: New global LSS standards International implementation of process improvement programs New international LSS applications International Lean Six Sigma areas of competency The book defines many of the terms popularized by process improvement programs, such as center of excellence and business transformation. It documents these practices and explains how to perform future activities in accordance with the recorded practices. Exploring international approaches to Lean Six Sigma, it details the new ISO Standard for Six Sigma and also addresses the role of project management in LSS. Illustrating the synergies between Lean and Six Sigma and how they partner with other process improvement programs and initiatives, this book is an ideal study guide for those preparing to take the LSS Black Belt certification exam.

This book is intented for Lean practitioners and facilitators looking for a training tool and guideline that can be used in the work area while improvements are being made. It provides the most visible and detailed approach to Kanban implementation, so that they can see results in a short period.

Although eliminating waste and reducing variation are essential for successful improvement initiatives, few books integrate Lean, Six Sigma, and cultural issues into a single management and improvement initiative. Filling this void, this book details a proven recipe for applying Lean, Six Sigma, and the Theory of Constraints in a manner that will maximize return on investment, cash flow, and net profits. The "Success or Die" Ultimatum: Saving Companies with Blended, Long-Term Improvement Formulas uses a compelling story format to guide readers through a collection of stories that illustrate best practices for finding and fixing common issues found in today's organizations. It uses in-depth case studies to illustrate a range of scenarios at a call center, pharmaceutical company, automotive parts supplier, and metals distributor and processor. Readers will learn simple techniques, such as face-to-face discussions to gather data, as well as more complex diagnostic techniques, such as Four-Field Mapping and process mapping. Readers will better understand the complexities in newly formed working relationships, as well as how to: Hire and work with consultants Interact with management to get things done Engage workers on the front line Handle those who are actively against improvements Build and sustain a culture of improvement The book covers simple, yet effective, statistics and explains how Minitab (R) can be used to simplify and speed up data analysis. In addition, it explains one way to use Statistical Process Control (SPC) to anticipate problems from data and what the results mean. The book includes coverage of project planning, strategy, Lean manufacturing, command and control, finance, PDCA, SPC/root cause analysis, OEE, allocating responsibilities and times to fix, Big Picture mapping, and four-point planning.

The Lean Expert: Educating and Elevating Lean Practitioners Throughout Your Organization outlines a method that can help organizations engage associates and empower them to achieve "expert status" in the nine core principles of Lean. By implementing the Lean Discipline Expert process detailed in the book, companies will demonstrate to their associates that they believe they are the organization's greatest assets, while empowering them to make lasting improvements to the organization. The book provides a robust and proven process for creating a Lean culture. It outlines a method, with defined steps, for the development of Lean Discipline Resource People that will help associates achieve "expert status" in the core Lean principles of 5S-Visual Management, Value Stream Mapping, Standard Work, Total Productive Maintenance, Quick Changeover, Error Proofing, Process Problem Solving, Material Management, and Continuous Improvement. You will be able develop Lean strategies, create a Master Schedule, initiate activities for supporting goals and objectives, and complete a Train-the-Trainer class as well as achieve facilitation skills to teach, communicate, guide, and lead Lean overview training as well as comprehensive subject-matter training. In addition, you will understand how the Lean Discipline Expert process can help to support associate involvement at all levels and learn where and how the nine principles overlap and interact. By engaging and empowering various levels of associates throughout the organization, you will provide strength and ownership for your business and, most importantly, your associates. The book includes access to additional resources on the book's page at www.crcpress.com. It includes a tracking mechanism for monitoring candidate progress, facilitation feedback forms, LDE checklists, and certificates of accomplishment you can use to acknowledge associates that achieve Lean Discipline Expert status.

The Lean Anthology: A Practical Primer in Continual Improvement presents operations management case studies that illustrate a Lean process improvement journey. Ideal for non-engineers, adult learners, and corporate or business education settings, this book can help you and your organization understand and apply Lean practices as part of a plan for saving money, generating revenues, or freeing up resources-particularly in settings not traditionally associated with Lean. The stories are easy to understand, simple accounts of everyday people negotiating life. The characters observe and integrate the principles of Lean into their personal and professional lives. Each Lean case study will help you understand and apply a different approach to the "relentless pursuit of the strategic elimination of waste." The stories are organized into a framework for implementing a Lean transformation called The Five Cs: Customer, Capability, Control, Coordination, and Context/Culture. These are the five stages of strategic operations design and improvement. The Five Cs framework is a new approach to understanding a Lean journey that you can apply in many settings. The Five Cs framework can help you become more effective in both your personal and professional lives. The book includes explanations with each case study, as well as brain teasers suitable for team discussion. These tools supply readers-even those without an operations management background-with an intuitive understanding of how to create value by eliminating waste.

Clausewitz Talks Business: An Executive's Guide to Thinking Like a Strategist distills the wisdom of Carl von Clausewitz's monumental 1832 classic On War-considered by many eminent scholars as the most distinguished Western work on war ever written. This book transposes Clausewitz's most enduring concepts on leadership and strategy to help today's executives and managers think like strategists. Tapping into the universal lessons of strategy, the book uncovers potential solutions to some of the most obstinate competitive problems. It supplies readers with an understanding that integrates historical references with modern business practice. Commentary is inserted at key points in Clausewitz's original text to interpret and transpose his core ideas and to demonstrate how they apply in today's increasingly competitive environment. Maintaining a focus on modern leadership and strategic planning, the book explains how the human element influences the outcome of a competitive confrontation. It provides tips on the physical and psychological dimensions of conflict, which include Clausewitz's discussions about dealing with the inevitable forces of friction, chance, and luck that operate in the "fog of war." In this book you will find timeless principles that will help you think more strategically. In particular, Clausewitz's lessons can be indispensable in the everyday management of your people and resources, especially when applied in competitive environments. By focusing on Clausewitz's writings on human behavior, leadership, and organizational culture, you will gain a better understanding of how you currently face up to competitive struggles, and in turn, will enhance your ability to apply appropriate strategies to outmaneuver the competitive obstacles on the horizon.

Green Power: Perspectives on Sustainable Electricity Generation provides a systematic overview of the current state of green power and renewable electrical energy production in the world. Presenting eight in-depth case studies of green power production and dissemination, it illustrates the experiences and best practices of various countries on this topic of critical importance. The book's case studies provide readers with policy, business, and societal perspectives. They examine the differences in each country's natural endowments, cultural make-up, technological development, public-policy concerns, and institutional incentive structures relative to the advancement of green and sustainable energy. Considers China's energy profile and what is being done to reduce the country's reliance on coal Describes the cultural foundations and institutional environment that gave birth to Germany's energy revolution Supplies an overview of the renewable energy sector in Spain and analyzes its future prospects in light of recent economic difficulties Reports on French Polynesia's progress in its quest to generate half of its electricity from renewable sources by 2020 Investigates the feasibility of biomass as a large-scale electricity generation option Explores the vision of power generation in space that could solve mankind's energy needs permanently By illustrating the experiences of other nations, the book outlines valuable lessons learned and best practices that can be extremely helpful to other countries as they seek a greener energy profile. Supplying a timely overview of renewable and non-renewable electric power sources, it provides in-depth analysis of the key factors that affect success. It also identifies practices that have been precursors to failure so you can avoid making the same mistakes in your quest to contribute to the long-overdue advancement of green energy.

Die Produktqualitat ist ein entscheidender Erfolgsfaktor im wachsenden Wettbewerb. Qualitatssicherung wird daher immer wichtiger, aber auch immer komplexer.
In diesem topaktuellen Lehrbuch und Nachschlagewerk vermitteln anerkannte Experten aus dem textilen Pruf- und Messwesen das notwendige Know-how fur die sichere Textilprufung nach den geforderten Qualitatsstandards.
Umfassend und alltagsnah
o Alle wichtigen Prufverfahren zur Bestimmung der ausseren Merkmale, der mechanisch-technologischen und der physikalischen Eigenschaften von Textilien
o Pruf- und messtechnische Grundlagen
o Grundlagen der Bestimmung des mechanischen Formanderungsverhaltens
o Auswertung textiler Prufungen
o Fragen des Qualitatsmanagements
Kompakt und praxisgerecht
o Pruf- und Messverfahren mit Bezug zu den entsprechenden Normen, Regeln und Vorschriften
o Hinweise auf die zukunftige Europa-Norm
o Klar gegliedert, mit anschaulichen Abbildungen, Tabellen und Diagrammen
Ein Werk, das Praktiker, Lernende und Wissenschaftler unmittelbar unterstutzt - von der Auswahl der geeigneten Verfahren und -gerate fur die Textilprufung uber die praktische Umsetzung und die Auswertung der Ergebnisse bis hin zur notwendigen Verifizierung von Innovationen.
Jetzt bei Ihrem Buchhandler"

Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.

Many companies applying lean use a top-down approach - a person or small group defines the business process in general terms and progressively expands it into more detailed elements. This method fails when the person or small group defining the process lacks the detailed knowledge of the tasks involved to sequence them correctly. Creating Lean Corporations, by Jeffrey Morgan, however, utilizes a bottom-up approach in which the employees who perform the tasks are empowered to create and manage their own portions of the business process. Each task is defined using a task model that indicates the input-output relationships between tasks -- it dictates the sequence that the tasks should be performed within the business process. This approach is essential for creating and improving business processes that are large and complex but still efficient.The author presents three concepts in applying lean principles to an organization: (1) Hierarchies for managing large, complex systems and processes -- A template for all lean organizations is presented that allows functional (horizontal) and process-oriented (vertical) groups to be integrated into a single organizational hierarchy where command-and-control is clear and direct. (2) The use of process models to define the organization's business processes -- A standard method of process modeling that allows business processes to be represented and managed as hierarchies. The benefit of this approach is that process management is implemented in a hierarchical fashion where the level of detail increases as you move down the levels in the hierarchy. (3) A lean, bottom-up approach to business process reengineering - this works much better than traditional top-down approaches on larger, more complex business processes. This lean approach was successfully applied at a major automotive manufacturing company and was awarded the Charles F. Boss Kettering Award as one of the most important technological innovations in 2000.This book is for business process managers (especially lean leaders) who seek to reengineer their business processes using lean principles.

Winner Of The 2007 Shingo Prize For Excellence In Manufacturing Research

Lean production, which has radically benefited traditional manufacturing, can greatly improve the software industry with similar methods and results. This transformation is possible because the same overarching principles that apply in other industries work equally well in software development. The software industry follows the same industrial concepts of production as those applied in manufacturing; however, the software industry perceives itself as being fundamentally different and has largely ignored what other industries have gained through the application of lean techniques.

"Lean Software Strategies: Proven Techniques for Managers and Developers," shows how the most advanced concepts of lean production can be applied to software development and how current software development practices are inadequate.

Written for software engineers, developers, and leaders who need help creating lean software processes and executing genuinely lean projects, this book draws on the personal experiences of the two authors as well as research on various software companies applying lean production to software development programs.

In modern business, the availability of up-to-date and secure information is critical to a company's competitive edge and marketing drive. Unfortunately, traditional business studies and classical economics are unable to provide the necessary analysis of such contemporary issues as information technology and knowledge management. The Efficient Enterprise: Increased Corporate Success with Industry-Specific Information Technology and Knowledge Management details an economic business model and visualization system that includes today's business needs and demonstrates how industry-specific information technology blazes the trail towards increased corporate success. Throughout this book, the author explains how his revolutionary theories are put into practice in the industry-specific ERP software CSB-System. Following a systematic visualization of economic principles, this text examines IT business organization and control systems, focusing on software choices and integration, industry-specific software, and workflow management. The third and largest section of the book explores facets of integrated industry-specific IT for corporate management. Concepts include: * Business organization * Quality Control System * Management and controlling * Performance and time management * Automated economy * Commodity and product management * Accounting and finance The Efficient Enterprise provides a roadmap for the expert integration and application of software and technology in the pursuit of efficiency and profitability. Schimitzek's intention is to develop a unified formula for economics, in which any transaction can be modeled using four components: addresses; items; conditions; and procedures.

This product is usually sold with the Value Stream Management video series.

This book covers the basics of setup reduction and quick changeover and data collection. It outlines the first pass of waste reduction through the implementation of the visual workplace and layout improvements. The book covers two quick changeover concepts: intermediate tooling and one-turn methods.

Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients. Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator means and what the listener actually understands. It supplies a complete overview of the various elements and dimensions of effective communication needed to stop talking and start communicating. Defining and discussing both the formal and the informal communication systems within an organization, the book demonstrates the importance of good communication and details the four types of poor-quality communication. It explains how to create a climate of communication in your organization. It describes how this climate of communication encourages the development of quality relationships as well as what it takes to maintain this culture of communication. After reading this book, you will understand how to be a better listener, how to use social media in marketing, how to deal with difficult people, and helpful tips for public speaking. You will gain valuable insights on how to talk to your employees, how to talk to your boss, and the best ways to communicate with a corporation. This book can be read for personal growth or it can be used by a company to teach employees the importance of quality communication. Quality assurance departments will find this book useful in lowering errors and waste in the workplace. The book is also suitable as a communication textbook or supplemental text at the introductory university level. If a corporation were a person, communication would be the bloodstream.-Lee Iacocca, Former CEO, Chrysler Corporation

If you've employed consultants and embarked on a Lean transformation only to find your efforts stall after the consultants leave, this book will teach you what you must do to stay the course over the long term. Using a compelling novel format, Sustainable Lean: The Story of a Cultural Transformation illustrates the process of implementing a sustainable Lean transformation. The book follows Jim, the plant manager of an electronics firm that has already seen its first Lean initiative fail. Jim realizes that if he doesn't act quickly, his job and the jobs of everyone in the factory might be in jeopardy. Jim meets a Lean consultant who agrees to help him implement and sustain a new transformation. Readers follow along as Jim learns invaluable lessons that help him and his plant see costs plummet, on-time delivery reach nearly 100 percent, and defects drop by close to 80 percent. Using simple terms and an ongoing example, the book demonstrates how to use top-down metrics to identify strategic and tactical opportunities for improvement. It describes how to conduct Hoshin Kanri (strategic policy deployment). It also describes the relationship between top-down metrics, organizational accountability, the breaking down of "stovepipes," and the concept of "alignment" that comes about as the result of Hoshin Kanri. Detailing a data-driven methodology to help you set boundaries for effective decision making, this book will inspire manufacturers to achieve world-class production and efficiency standards-one factory, one business at a time.

The Introduction to Lean Training Package has been designed to both train staff in the principles of Lean and create the understanding needed to commit to an organization-wide Lean Transformation. This comprehensive training package is action oriented to ensure successful learning and communication of Lean Manufacturing Principles.

Value Stream Mapping is used for the documentation and analysis of the flow of materials and information which bring a product or service to market. Covering the foundational elements and outlining how to properly Value Stream Map, the VSM Training Package is the most effective and powerful way to first understand and document, then improve your workplace. This comprehensive training package is action oriented to ensure successful learning and facilitate the communication of Value Stream Mapping Principles.

The Introduction to Lean Training Package has been designed to both train staff in the principles of Lean and create the understanding needed to commit to an organization-wide Lean Transformation. This comprehensive training package is action oriented to ensure successful learning and communication of Lean Manufacturing Principles.

Quick Changeover of machinery throughout the various processes in your business is key to enabling you organizationaEURO (TM)s adaptability to constantly changing environments. By implementing a Single Minute Exchange of Die (SMED) Program you will start your organization on the path to flexibility and increased value-added time.

Lean organizations know that for a 5S program to be successful there needs to be implementation throughout all areas of the business. Marketing, design, accounting, engineering, and other departments benefit from 5S just as much as the shop floor. Enna understands the importance and difficulties of transferring a 5S program to the worker so we have developed a solution for companies wishing to begin or sustain a 5S office program.

TPM Training Package is a system that focuses your energies on eliminating down-time and unexpected losses in order to bring your productivity to world-class standards. EnnaaEURO (TM)s TPM implementation and training package will allow you to institute a robust system that focuses on standardizing practices and reducing your maintenance needs. Your employees will develop a customized Total Productive Maintenance system based upon the tools that they learn throughout the workshop, leading your organization to increased productivity and the elimination of unplanned downtime.

Spurred in part by a quest for something authentic in a mostly synthetic world, more and more anglers are abandoning high-tech graphite fly-rods in favor of those hand-crafted from bamboo. Fly-anglers, most of whom tie their own flies, are now looking to make their own split-cane fly-rods. Bamboo is cheap, and the tools needed to build finished rods are simple and few. What is needed is patience, a steady hand, and a book that explains the process with clarity and detail. This is that book. Co-author George Maurer has built some of the finest and most innovative bamboo rods seen in a generation. His student Bernard Elser explains this exacting craft in simple, precise steps. Each chapter begins with a list of tools and the time needed to complete the step described. Photographs and illustrations throughout illuminate key points of the process.