You can't understand, manage, or improve what you don't measure While every smart executive now knows the truth of those words, perhaps more so than anyone, it was Jerry Harbour who turned that adage into a science. Originally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues to serve as an industry standard. Yet, despite the book's continued relevancy, Harbour is once again stepping ahead of the curve to fully update his little yellow book. In addition to adding the wisdom of lessons learned over the past decade, he adds two new chapters to this second edition. One of these chapters discusses units of measurement. The other introduces ways to better interpret what has been measured and then translate those measurement-related interpretations into actionable knowledge. Harbour provides a six-step method for developing a performance measurement system. He shows how to design performance measurement families and how to build hierarchies tailored to different levels within an organization. He also covers collection and distribution, as well as the value of performance measure displays. When you finish this book, you will be able to undertake performance measurement with new confidence. You will also come away knowing how to present your findings with an authority that will convince stakeholders of the importance and accuracy of your results.

This book brings a fresh new approach to practical problem solving in engineering, covering the critical concepts and ideas that engineers must understand to solve engineering problems. Problem Solving for New Engineers: What Every Engineering Manager Wants You to Know provides strategy and tools needed for new engineers and scientists to become apprentice experimenters armed only with a problem to solve and knowledge of their subject matter. When engineers graduate, they enter the work force with only one part of what's needed to effectively solve problems -- Problem solving requires not just subject matter expertise but an additional knowledge of strategy. With the combination of both knowledge of subject matter and knowledge of strategy, engineering problems can be attacked efficiently. This book develops strategy for minimizing, eliminating, and finally controlling unwanted variation such that all intentional variation is truly representative of the variables of interest.

The Lean Anthology: A Practical Primer in Continual Improvement presents operations management case studies that illustrate a Lean process improvement journey. Ideal for non-engineers, adult learners, and corporate or business education settings, this book can help you and your organization understand and apply Lean practices as part of a plan for saving money, generating revenues, or freeing up resources particularly in settings not traditionally associated with Lean.The stories are easy to understand, simple accounts of everyday people negotiating life. The characters observe and integrate the principles of Lean into their personal and professional lives. Each Lean case study will help you understand and apply a different approach to the "relentless pursuit of the strategic elimination of waste."The stories are organized into a framework for implementing a Lean transformation called The Five Cs: Customer, Capability, Control, Coordination, and Context/Culture. These are the five stages of strategic operations design and improvement. The Five Cs framework is a new approach to understanding a Lean journey that you can apply in many settings. The Five Cs framework can help you become more effective in both your personal and professional lives.The book includes explanations with each case study, as well as brain teasers suitable for team discussion. These tools supply readers even those without an operations management background with an intuitive understanding of how to create value by eliminating waste.

Understanding, Measuring, and Improving Daily Management explains the critical parts of a continuous improvement strategy to achieve Operational Excellence and where reactive improvement through effective daily management fits in. In addition, it shows the consequences to your Operational Excellence journey if daily management is not performed well. Reactive improvement develops the capability and discipline within the organization to be able to rapidly recover from an event or incident that stops you from achieving your expected or target performance for the day, shift, or hour and most importantly -- your ability to capture the learning and initiate corrective actions so that the event or incident will not re-occur anywhere across the organization. As such, reactive improvement focuses on improving daily management through your daily review meetings, your information centers supporting the daily review meetings, and your frontline problem-solving root cause analysis capability at all levels. The book introduces the seven elements of reactive improvement that must work in concert for effective daily management and allows the reader to rate their site or department to determine their starting point compared to best practices: 1. Supportive organization structure to support development of your people so they have ownership and accountability for the performance of their area of responsibility; 2. Effective frontline leaders to ensure everyone else in the leadership structure are not working down a level; 3. Appropriate measures with expected targets that are linked to the site's Key Success Factors for Operations to ensure goal alignment, and are relevant to the area being focused on; 4. Structured daily review meetings to identify opportunities (problems/incidents) and monitor progress of their solution so they don't happen again; 5. Visual information centers that visually display daily and trending performance along with monitoring of actions to address problems/issues raised; 6. Frontline problem-solving root cause analysis capability across the site; and 7. Rapid sharing of learning capability across shifts, departments, and the organization. The author outlines in detail why each of the seven elements are important to achieving Operational Excellence, and most importantly, how to implement each element supported with many templates and tools.

The year was 1930. Ferdinand de Vazeilles of Nanterre, France, had been asked by the makers of Gergovia spark plugs to produce a promotional item to advertise their product. His design of a spark plug on wheels, complete with fenders and running boards, was manufactured by a local foundry. It sparked several series of miniature vehicles in the 1930s, produced by de Vazeilles under the name of Solido, the firm he founded in 1932. This truly classic brand of die cast miniature vehicles attracts new admirers today, while it continues to fascinate those who discovered it many years ago. One of the early collectors, Ed Force has 1200 Solido models, nearly all of which are illustrated here in full color. with the company history and a detailed accounting of models and variations listed in an easy-to-use format, this book is a must for collectors of Solido and other die cast vehicles. To help the collector assess a model's value, a price guide is included, with a high price (what a collector who must have a mint boxed model might be willing to pay) and a lower price (what a collector might be willing to pay for a pleasant mint boxed model).

This book was developed to help researchers and practitioners select measures to be used in the evaluation of human/machine systems. The book begins with an overview of the steps involved in developing a test to measure human performance. This is followed by a definition of human performance and a review of human performance measures. Another section defines situational awareness with reviews of situational awareness measures. For both the performance and situational awareness sections, each measure is described, along with its strengths and limitations, data requirements, threshold values, and sources of further information. To make this reference easier to use, extensive author and subject indices are provided. Features Provides a short engineering tutorial on experimental design Offers readily accessible information on human performance and situational awareness (SA) measures Presents general description of the measure Covers data collection, reduction, and analysis requirements Details the strengths and limitations or restrictions of each measure, including proprietary rights or restrictions

This book is a crucial resource for Lean practitioners (experienced or not) who are seeking: insight on how to gain more from their Lean efforts, how to overcome resistance to change (that is, to effectively convey 'What's in it for me?' to their business associates), and to understand how other companies have overcome the barriers to implementing Lean and incorporated it as the common-sense approach to continuous improvement. The author shares his specific experiences with Lean transformations-some successes and some failures. His insightful perspective shows readers how the understanding of Lean progresses from theory to common sense to common practice. The Lean initiative is not merely a transformation of skills, but the development of a robust continuous-improvement culture. The book includes more than 60 case-in-point examples, across a diversified range of industries, based on the author's hands-on experience with many multinational corporations. These case-in-point examples show transformations that have resulted in $200+ million verified annualized savings for a diversified array of industries. The author details his journey from industry Lean practitioner to a consultant in a top-tier consultancy firm to developing his own consulting practice.

Many chemists - especially those most brilliant in their field - fail to appreciate the power of planned experimentation. They dislike the mathematical aspects of statistical analysis. In addition, these otherwise very capable chemists also dismissed predictive models based only on empirical data. Ironically, in the hands of subject matter experts like these elite chemists, the statistical methods of mixture design and analysis provide the means for rapidly converging on optimal compositions. What differentiates Formulation Simplified from the standard statistical texts on mixture design is that the authors make the topic relatively easy and fun to read. They provide a whole new collection of insighful original studies that illustrate the essentials of mixture design and analysis. Solid industrial examples are offered as problems at the end of many chapters for those who are serious about trying new tools on their own. Statistical software to do the computations can be freely accessed via a web site developed in support of this book.

"Making and Manipulating Marionettes" is a superb guide to a craft and performance art that has fascinated audiences for over 2,000 years. Handsomely illustrated throughout, it presents precise instructions for the making of marionettes, both for plays and for acts in the variety tradition. All aspects of marionette design, construction, and control are covered, and there are rare insights into specialized designs and stringing techniques. Contents include an introduction to the marionette tradition and the principles and practicalities of marionette design; advice on materials and methods for carving, modeling, and casting puppet parts; detailed explanations for marionette control, stringing, and manipulation; step-by-step instructions for the construction and jointing of human and animal marionettes; and professional secrets for achieving a wide range of special effects.

Towards Green Marine Technology and Transport covers recent developments in marine technology and transport. The book brings together a selection of papers reflecting fundamental areas of recent research and development in the fields of ship hydrodynamics, marine structures, ship design, shipyard technology, ship machinery, maritime transportation, and safety and reliability. Issues such as the environment, renewable energy, wave and wind modeling, coastal engineering, fisheries and legal maritime aspects are also addressed. Towards Green Marine Technology and Transport is intended for academics and professionals involved in the development of marine technology and transport.

Freedom Within a Framework: Hearing the Voice of the Customer on the Factory Floor (978-0-367-08577-3, K406714) Shelving Guide: Business and Management/Customer Satisfaction/Quality This book shows you how to harmonize three business functions to address customer needs by using a novel approach that combines Design for Six Sigma (DFSS) and Continuous Improvement tools. The DFSS tool used is the Quality Function Deployment (QFD) process, which is also known as the House of Quality (HOQ). Although these are techniques reserved for the design of new products, the book illustrates how the HOQ helps translate exactly what customers specifically find important about your products. In addition, if customers are experiencing issues with that product, it helps map those issues and prioritizes the Critical to Quality (CTQ) parameters. Because the HOQs tie the Voice of the Customer to CTQs, it continues to connect to the product design and ends with manufacturing process variables. This linkage makes this idea and approach unique. Stopping there may show that there is linkage between the customer and manufacturing process variables, but moving ahead, we must also connect the functions within the business that provides the product. The book helps define the key business function as three large business functions that must work as one cohesive and unified team. These functions are: commercial (sales and marketing), R&D (product properties and services), and operations (product quality). Connecting these functions involves many colleagues, and a very effective communication process among the three is vital for the success of the product and customer satisfaction. Understanding the voice of the customer is paramount-not doing so could lead to product performance issues and loss of market share. In addition, repeated customer dissatisfaction permeates internal workplace culture-employees begin to feel that they are producing products disconnected from end users' needs and wants.

Performance management, the primary focus of a Lean organization, occurs through continuous improvement programs that focus on education, belief systems development, and effective change management. Presenting a first-of-its-kind approach, The Lean Management Systems Handbook details the critical components required for sustainable Lean management.
Positioning Lean as a management operational philosophy far beyond the traditional set of improvement tools, the book explains how managers at all levels of the organization can integrate Lean into their daily management activities. It defines the Lean philosophy as well as the beliefs and behaviors required to develop a thriving Lean company culture.
The book captures the essence of Lean learning and Lean doing and illustrates practical applications of Lean management. It begins by covering the basics that encompass Lean management and leadership in two critical areas: maintenance/control and improvement.
After reading this book, you will better understand how to see waste, measure waste, eliminate waste, and develop an active change improvement workplace. You will also gain the practical understanding required to determine which Lean tool is best suited to your particular need for supporting an organization-wide management system.
Expounding on essential Lean concepts, this is an ideal guide to help new managers and leaders make the transition from theory to successful application in the field. Complete with brief summaries and examples of the most important tools in Lean management systems development in each chapter, the book provides a reliable roadmap for deploying a Lean management system across your organization, and subsequently across your entire value stream.

This book contains fundamental concepts on discrete mathematical structures in an easy to understand style so that the reader can grasp the contents and explanation easily. The concepts of discrete mathematical structures have application to computer science, engineering and information technology including in coding techniques, switching circuits, pointers and linked allocation, error corrections, as well as in data networking, Chemistry, Biology and many other scientific areas. The book is for undergraduate and graduate levels learners and educators associated with various courses and progammes in Mathematics, Computer Science, Engineering and Information Technology. The book should serve as a text and reference guide to many undergraduate and graduate programmes offered by many institutions including colleges and universities. Readers will find solved examples and end of chapter exercises to enhance reader comprehension. Features Offers comprehensive coverage of basic ideas of Logic, Mathematical Induction, Graph Theory, Algebraic Structures and Lattices and Boolean Algebra Provides end of chapter solved examples and practice problems Delivers materials on valid arguments and rules of inference with illustrations Focuses on algebraic structures to enable the reader to work with discrete structures

Die Eigenschaften der verschiedenen Formen von Grenz- und Oberflachen sowie der kolloiden Systeme als Teilgebiet der Physikalischen Chemie sind derzeitig ein zentrales Thema von Grundlagenforschung und deren Anwendungen in der industriellen Praxis, wie z.B. Tensid- und Waschmittelchemie, Pharmazeutische Industrie, Lebensmittelindustrie. Der Inhalt des Lehrbuches ist gegliedert in:
- Physik und Chemie der Grenzflachen;
- Physik und Chemie kolloid-disperser Systeme;
- Ausgewahlte physikalische Messmethoden.
Das besondere Anliegen des Autors ist es, die Einheit der Beschreibung der grenzflachen- und kolloidchemischen Phanomene, deren theoretische Durchdringung und Interpretation sowie die Anwendungen der Erkenntnisse in der Praxis herzustellen. Jedes Kapitel enthalt einen Fragenanhang."

A complete survey of toolboxes for everyone who values tools. Popular Fine Woodworking author Jim Tolpin's illustrated guide shows tool storage solutions from rugged, old-time journeymen's chests to today's versatile truck boxes. Tool users learn to plan and design boxes to increase productivity, save time and prevent loss or misplacement of their most valuable assets.

Die Produktqualitat ist ein entscheidender Erfolgsfaktor im wachsenden Wettbewerb. Qualitatssicherung wird daher immer wichtiger, aber auch immer komplexer.
In diesem topaktuellen Lehrbuch und Nachschlagewerk vermitteln anerkannte Experten aus dem textilen Pruf- und Messwesen das notwendige Know-how fur die sichere Textilprufung nach den geforderten Qualitatsstandards.
Umfassend und alltagsnah
o Alle wichtigen Prufverfahren zur Bestimmung der ausseren Merkmale, der mechanisch-technologischen und der physikalischen Eigenschaften von Textilien
o Pruf- und messtechnische Grundlagen
o Grundlagen der Bestimmung des mechanischen Formanderungsverhaltens
o Auswertung textiler Prufungen
o Fragen des Qualitatsmanagements
Kompakt und praxisgerecht
o Pruf- und Messverfahren mit Bezug zu den entsprechenden Normen, Regeln und Vorschriften
o Hinweise auf die zukunftige Europa-Norm
o Klar gegliedert, mit anschaulichen Abbildungen, Tabellen und Diagrammen
Ein Werk, das Praktiker, Lernende und Wissenschaftler unmittelbar unterstutzt - von der Auswahl der geeigneten Verfahren und -gerate fur die Textilprufung uber die praktische Umsetzung und die Auswertung der Ergebnisse bis hin zur notwendigen Verifizierung von Innovationen.
Jetzt bei Ihrem Buchhandler"

The best healthcare organizations have developed effective approaches to develop compelling strategic visions and strategies based on long-term thinking and continue to apply Lean principles across their organizations to create a culture of continuous improvement. Establishing effective strategies and Toyota style Hoshin Kanri enables healthcare organizations to align everyone in the organizations and creates a unique competitive advantage. This book follows a regional hospital's journey through the creation of long-term strategic goals and Toyota Style strategy deployment.

Wonderful toy robots, space ships, astronauts, and comic characters produced by the Louis Marx Company from the 1950s to the 1970s are described and shown in color and black and white photographs. Prices are included among the descriptions. The toys were produced in tin or plastic and include wind-ups, battery powered toys, hoppers, and ramp walkers which light up, make noises, or scramble erratically around the room. Interviews with artists employed by the company add detail to this valuable text. This is an essential reference for anyone fascinated by toys.

Forundergraduate courses in Mechanical, Industrial, Metallurgical, and MaterialsEngineering Programs or for graduate courses in Manufacturing Science andEngineering. ManufacturingProcesses for Engineering Materials addressesadvances in all aspects of manufacturing, clearlypresenting comprehensive, up-to-date, and balanced coverage of thefundamentals of materials and processes. With the 6th Edition in SIUnits, students learn to properly assess the capabilities, limitations, andpotential of manufacturing processes and their competitive aspects. The authorspresent information that motivates and challenges students to understand anddevelop an appreciation of the vital importance of manufacturing in the modernglobal economy. The numerous examples and case studies throughout the book helpstudents develop a perspective on the real-world applications of the topicsdescribed in the book. As in previous editions, this text maintains the samenumber of chapters while continuing to emphasize the interdisciplinary natureof all manufacturing activities, including the complex interactions amongmaterials, design, and manufacturing processes.

Das Buch stellt, basierend auf den aktiven Faserverbund-Funktionsbauweisen, die Technologie der aktiven Strukturen vor. Es werden sowohl die Grundlagen beschrieben als auch auf die wesentlichen Aspekte der aktuellen Technik eingegangen. Nat rlich beeinhaltet das Buch auch Ausblicke und Visionen auf zuk nftige aktive und intelligente Strukturen und ihre Anwendung.

This book is a comprehensive source of the fundamentals, process parameters, instrumental components and applications of laser-induced breakdown spectroscopy (LIBS). The effect of multiple pulses on material ablation, plasma dynamics and plasma emission is presented. A heuristic plasma modeling allows to simulate complex experimental plasma spectra. These methods and findings form the basis for a variety of applications to perform quantitative multi-element analysis with LIBS. These application potentials of LIBS have really boosted in the last years ranging from bulk analysis of metallic alloys and non-conducting materials, via spatially resolved analysis and depth profiling covering measuring objects in all physical states: gaseous, liquid and solid. Dedicated chapters present LIBS investigations for these tasks with special emphasis on the methodical and instrumental concepts as well as the optimization strategies for a quantitative analysis. Requirements, concepts, design and characteristic features of LIBS instruments are described covering laboratory systems, inspections systems for in-line process control, mobile systems and remote systems. State-of-the-art industrial applications of LIBS systems are presented demonstrating the benefits of inline process control for improved process guiding and quality assurance purposes.

Fiber Optic Measurement Techniques is an indispensable collection of key optical measurement techniques essential for developing and characterizing today's photonic devices and fiber optic systems. The book gives comprehensive and systematic descriptions of various fiber optic measurement methods with the emphasis on the understanding of optoelectronic signal processing methodologies, helping the reader to weigh up the pros and cons of each technique and establish their suitability for the task at hand. Carefully balancing descriptions of principle, operations and optoelectronic circuit implementation, this indispensable resource will enable the engineer to: Understand the implications of various measurement results and system performance qualifications Characterize modern optical systems and devices Select optical devices and subsystems in optical network design and implementation Design innovative instrumentations for fiber optic systems The 2nd edition of this successful reference has been extensively updated (with 150 new pages) to reflect the advances in the field since publication in 2008 and includes: A new chapter on fiber-based optical sensors and spectroscopy techniques A new chapter on measurement uncertainty and error analysis Fiber Optic Measurement Techniques brings together in one volume the fundamental principles with the latest techniques, making it a complete resource for the optical and communications engineer developing future optical devices and fiber optic systems.

In 1983, Cabbage Patch Kids*r inspired a nationwide craze unlike any toy before them, inviting children to "adopt" their very own Kid. Of course, parenthood is a real responsibility--a new baby needs toys, clothing, diapers, and countless other items! Coleco and a host of other toy companies were happy to supply a massive assortment of merchandise for these child "parents" that created a multi-million dollar market apart from the dolls themselves. Now this merchandise is part of a new Cabbage Patch craze among collectors. Here is a guide devoted entirely to the thousands of items surrounding the dolls, including doll furniture and clothing, jewelry, games, miniatures, and school supplies. The book includes almost 600 color photos and up-to-date pricing information.

This multi-contributed handbook focuses on the latest workings of IoT (internet of Things) and Big Data. As the resources are limited, it's the endeavor of the authors to support and bring the information into one resource. The book is divided into 4 sections that covers IoT and technologies, the future of Big Data, algorithms, and case studies showing IoT and Big Data in various fields such as health care, manufacturing and automation. Features Focuses on the latest workings of IoT and Big Data Discusses the emerging role of technologies and the fast-growing market of Big Data Covers the movement toward automation with hardware, software, and sensors, and trying to save on energy resources Offers the latest technology on IoT Presents the future horizons on Big Data

The purpose of this unique handbook is to provide reference material that includes basic principles and current developments in the field of natural coloration and finishing. A sustainable world requires the utilization of renewable materials or resources that can be produced in huge quantities for a wide range of applications. To adopt the use of active materials for textile coloration and finishing, they should reach the technical demands of the modern world such as eco-preservation, economic and ecological requirements by which, equity and sustainability might be considered. Therefore, there is a need to discuss and understand the challenges and solutions of textile coloration and functional finishing methodologies. The 20 chapters comprising the Handbook of Renewable Materials for Coloration and Finishing are divided into four segments: Substrates for Coloration and Finishing; Renewable Colorants and their Applications; Advanced Materials and Technologies for Coloration; and Finishing and Sustainability. Part I contains three chapters that overview the systematic discussion on the suitability, physical, chemical and processing aspects of substrates for coloration and finishing. Part II includes nine chapters and covers in-depth arguments on renewable colorants and their various applications including a chapter on bio-colorant's application as photosensitizers for dye sensitized solar cells. Part III contains five chapters in which modern advancements and processing methods/technologies for coloration and functional finishing are presented comprehensively. Part IV contains two chapters that provide sustainable aspects of coloration and finishing.