An innovative study of labor relations, particularly the interactions of recruitment agents and migrant workers, in the mining concessions of Wassa, Gold Coast Colony, 1879 to 1909. Recent years have seen renewed interest in the historical study of labor in Africa. Unlike those of the past, these new studies are rooted in the recognition of Africa's dynamic, expansive, and productive informal sector. While this book focuses on one of West Africa's earliest large-scale industries, namely the Wassa gold mines in the southwest Gold Coast, it is not solely concerned with the traditional working class. Rather, it explores the plurality oflabor relations that characterized the mining concessions during the period 1879 to 1909, including the presence of migrants from various parts of West Africa as well as casual and tributary laborers, both male and female. In capturing the phenomenon of labor mobility as it played out in Wassa, Mediators, Contract Men, and Colonial Capital presents one of the fullest accounts of the labor agents who regularly brought groups of migrant laborers to the mines. The narrative discusses these agents' means of employment and roles in the informalization and indentureship of labor; in addition, it explores the regional dynamics of the recruitment machinery and confronts issues of coercion and choice. Scholars interested in African history, global labor history, economic history, and women's work in Africa will find much of value in this innovative study. Cassandra Mark-Thiesen is aResearch Fellow of the Swiss National Science Foundation (Marie-Heim Voegtlin Grant) in the history department of the University of Basel.

This volume discusses such topics as where we stand in industrial relations and human resources, critical junctures in the transformation of industrial relations systems, and successor unions and the evolution of industrial relations in former Communist countries.

Owen's study is of excellent quality and should be considered required reading for students of these topics. Ultimately this book will be ranked as a significant sociological study of the correctional officer for its pioneering application of the interactionist theoretical perspective to this increasingly visible, yet still little-understood, occupational group. "Criminal Justice RevieW"

Based on interviews with 125 prison workers and participant observation, this in-depth study examines the prison worker's world as a foundation for a theory of social control. By analyzing the intricate relations among the workers themselves rather than among the prisoners, Barbara Owen posits that social control arises through the combination of interaction, power, and meaning. Owen argues that the motives of workers are practical, rather than pathological as suggested by earlier research. She focuses her study on the social context of the prison shop floor--challenging the accepted idea that prison work is difficult because of the prisoners. The findings indicate that the problems of the prison workers are structurally induced and arise from interaction with co-workers rather than with prisoners.

This handbook compiles the latest knowledge in critical areas of human resource management, including employee financial and non-financial participation in the enterprise, employer flexibility, unions, collective bargaining and workplace dispute resolution.

Motion pictures are made, not mass produced, requiring a remarkable collection of skills, self-discipline, and sociality-all of which are sources of enormous pride among Hollywood's craft and creative workers. The interviews collected here showcase the ingenuity, enthusiasm, and aesthetic pleasures that attract people to careers in the film and television industries. They also reflect critically on changes in the workplace brought about by corporate conglomeration and globalization. Rather than offer publicity-friendly anecdotes by marquee celebrities, Voices of Labor presents off-screen observations about the everyday realities of Global Hollywood. Ranging across job categories-from showrunner to make-up artist to location manager-this collection features voices of labor from Los Angeles, Atlanta, Prague, and Vancouver. Together they show how seemingly abstract concepts like conglomeration, financialization, and globalization are crucial tools for understanding contemporary Hollywood and for reflecting more generally on changes and challenges in the screen media workplace and our culture at large. Despite such formidable concerns, what nevertheless shines through is a commitment to craftwork and collaboration that provides the means to imagine and instigate future alternatives for screen media labor.

Service Not Servitude
This Anthology of Respect and the Pullman Porter's National Historic Registry is a reminder of a living legacy and a clarion call to continue what A. Philip Randolph and the Brotherhood defined as "the unfinished task of emancipation."
Lyn Hughes, the founder-director of Chicago's A. Philip Randolph Pullman Porter Museum, knows this story as well as anyone, and she reminds us with this publication, of the labor milestone that helped create the new world of Black and White America.

Lerone Bennett, Jr.
July 2007

Pullman Porters known as the "Ambassadors of Service" transformed early train travel into the Golden Age of Rail, while the Brotherhood became the foundation for Americas' first black labor union.
Anthology of Respect, with more than 3000 entries captures their real sentiments, Stories, and family remembrances that give voice to what was an often unseen and unheard force that created the Black Labor Movement in America. "The five years invested in this research was time well spent. I believe this registry will become an invaluable resource. There are numerous collections of data on these men however; I believe this is the first attempt to assemble and present data of this type in a user-friendly manner"
"Great idea and long overdue "
Paula Robinson
Illinois Advisor National Board Of Advisors
National Trust For Historic Preservation
"This is a wonderful collection that speaks poignantly and passionately about the lives and the legacy of the Pullman Porters. A group of men who fought discrimination by unionization, whose exploits will be better remembered because of this publication."
Lonnie Bunch, Director
National Museum of African American History and Culture

"This important anthology and registry pays tribute to a group of African American men who 'hid behind the mask' but were important contributors to their communities, their families and generations who followed them."
Dr. Spencer Crew President
National Underground Railroad Freedom Center

This is a holistic presentation of methods and problems involved in humanizing work. The comments will be of interest to practitioners dealing with work, and should give realism to debates concerned with alienation in the workplace. The theory is described, and the American system is compared with those in place in Western Europe and Japan. This work should be of interest to scholars, students and practitioners in industrial relations, labor problems, organizational behavior, and human resources in general.

Over the last decade there has been an explosion of academic interest in the study of Behavioral Operations (Behavioral Ops). Simultaneous concerns have emerged about the adequacy with which now established Behavioral Ops phenomena are dealt with in degree-granting programs and corporate training agendas. Concerns stem from two points: (1) Pedagogical lessons regarding human behavioral are largely cast in the perspectives and terminology of underlying social/psychological theories. This has traditionally made it difficult for teachers of operations management content to link such knowledge to OM teaching plans and materials. (2) Games are seen as a major contribution to Behavioral Operations education, but experiments as described in literature are usually used for scientific research, and often difficult to replicate in teaching settings due to the use of unique proprietary software or insufficient descriptions of methods and materials used. Prior to now, no comprehensive teaching-oriented overview of Behavioral Operations has been available. The Handbook of Behavioral Operations fills this gap, providing easy to access insights into why associated behavioral phenomena exist in specific production and service settings, ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings, and applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field, and presents a comprehensive framework for viewing behavioral operations from a systems perspective. As an interdisciplinary book relating the dynamics of human behavior to operations management, the Handbook is an essential resource for practitioners seeking to develop greater system understanding among their workers, as well as for instructors interested in emphasizing the practical relevance of behavior in operational settings.

Designed specifically for labor management advocates and their clients in the public sector, this book is a comprehensive yet practical guide to the arbitration of grievances in public employment. The authors, both experienced arbitrators themselves, offer step-by-step advice on the preparation and presentation of arbitration cases and provide a detailed description of effective grievance resolution through the effective use of the grievance procedure. Written in a style accessible to those without substantial academic training in labor relations law, the volume's purpose is to equip the practitioner to represent his or her respective constituents effectively in the private system of industrial jurisprudence. Although it focuses particularly on grievance administration and arbitration in state and local government, the concepts and techniques presented are equally appropriate for those working in the federal or private sectors.

Following an introduction, the authors review various state bargaining statutes governing the arbitration of grievance disputes and look at the grievance process as a prelude to arbitration. They go on to examine the institution of arbitration, focusing primarily upon the administrative agencies, the arbitrators, and the legal environment within which labor relations advocates must work. Subsequent chapters treat procedural and evidential issues common to arbitration, the arbitration of discharge and disciplinary matters, contract interpretation issues, and the decision making of neutrals and what can or cannot reasonably be expected of arbitrators. In their conclusion, the authors make the case for rights arbitration as the preferred method of dispute resolution. Five appendices contain information critical for the practitioner not normally available in a single source: the Code of Professional Responsibility for Arbitrators of Labor-Management Disputes; the Rules of the American Arbitration Association and the Procedures of the Federal Mediation and Conciliation Service; and sample arbitration awards issued in real-life cases.

This book analyzes how the Second International reacted to international diplomatic crises and what was the attitude of French, German and Italian socialists between 1889 and 1915, the year in which Italy entered the World War. This book shows that the Second International became over the years more and more involved in the fight against war and learnt to respond to situations of diplomatic crisis. An example of this is the fact that its last congress before the outbreak of the First World War, the Basel Congress of 1912, was nothing less than a great international socialist demonstration of opposition to war. However, the fact that France, Germany or Italy were involved in a diplomatic crisis hindered the International's ability to respond effectively to it. For all these factors, the attitude of the International is very different from one crisis to another.

Employment Relations in South Korea provides readers with an overarching view of Korean employment relations and insight into recent changes, and also to help the general public understand more easily the various phenomena and changes in Korean employment relations.

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Five basic theories of unionism are examined: Protestant Christian Socialist and Roman Catholic Christian social movements, the Marxian socialist movements, the environmental psychology discipline, and the jurisprudential history discipline.

Focusing on expatriate management, this volume addresses the following issues: how expatriate performance should be conceptualized and operationalized; what the role of personality is in predicting adjustment and performance; and what the nature of training should be. In addition, it critically examines the state of research in the field of expatriate management from a historical perspective. Contributors to this volume have transferred theoretical and methodological advances in domestic employee management and acculturation to the study of expatriation. Each contribution demonstrates the level of theoretical, methodological and statistical sophistication that is required to comprehend the expatriation phenomenon.

Management & Workplace Culture Book of the Year, 2020 Porchlight Business Book Awards A Publishers Weekly Fall 2020 Big Indie Book The dark side of the gig economy (Uber, Airbnb, etc.) and how to make it equitable for the users and workers most exploited. When the "sharing economy" launched a decade ago, proponents claimed that it would transform the experience of work-giving earners flexibility, autonomy, and a decent income. It was touted as a cure for social isolation and rampant ecological degradation. But this novel form of work soon sprouted a dark side: exploited Uber drivers, neighborhoods ruined by Airbnb, racial discrimination, and rising carbon emissions. Several of the most prominent platforms are now faced with existential crises as they prioritize growth over fairness and long-term viability. Nevertheless, the basic model-a peer-to-peer structure augmented by digital tech-holds the potential to meet its original promises. Based on nearly a decade of pioneering research, After the Gig dives into what went wrong with this contemporary reimagining of labor. The book examines multiple types of data from thirteen cases to identify the unique features and potential of sharing platforms that prior research has failed to pinpoint. Juliet B. Schor presents a compelling argument that we can engineer a reboot: through regulatory reforms and cooperative platforms owned and controlled by users, an equitable and truly shared economy is still possible.

The term organizational justice refers to perceptions of fairness within organizations. Justice as a social phenomenon has received a great deal of research attention from social psychologists. With new research on fairness in organizations, scholars in organizational behavior, industrial/organizational psychology, and managers are provided with practical orientations on how to create fair working environments. Although organizational justice is not a panacea for managers, it can help boost employee morale and cooperation. Perceptions of unfairness have been related to several negative reactions such as employee theft, lack of commitment, lawsuits, and recently aggressive behaviors in the workplace. Perceptions of fair treatment, on the other hand, have been related to attitudinal and behavioral outcomes such as employee commitment, trust, and cooperation that are conducive to organizational performance.

The most important asset of any organization is its workforce and the way people are treated shapes attitudes and behaviors such as commitment, trust, performance, turnover, aggression, and all issues of human resources. As we are moving toward a more educated workforce, people want not only better jobs but also to be treated with respect and dignity in the workplace. We are entering an era in which issues of fairness in a diversity of forms will be high on the agenda of corporate management, thus a better understanding of issues of justice in modern organizations is imperative for human resource managers.

Long-haul trucks have been described as sweatshops on wheels. The typical long-haul trucker works the equivalent of two full-time jobs, often for little more than minimum wage. But it wasn't always this way. Trucking used to be one of the best working-class jobs in the United States. The Big Rig explains how this massive degradation in the quality of work has occurred, and how companies achieve a compliant and dedicated workforce despite it. Drawing on more than 100 in-depth interviews and years of extensive observation, including six months training and working as a long-haul trucker, Viscelli explains in detail how labor is recruited, trained, and used in the industry. He then shows how inexperienced workers are convinced to lease a truck and to work as independent contractors. He explains how deregulation and collective action by employers transformed trucking's labor markets - once dominated by the largest and most powerful union in US history - into an important example of the costs of contemporary labor markets for workers and the general public.

This volume contains distinctive papers that explore important aspects of contemporary employment relationships, some on micro level in orientation, whereas others are more macro oriented. Some papers contain extensive quantitative analysis, while others feature deep qualitative analysis, all shedding new light on their chosen topics. Contributors provide evidence and examples from the USA, the UK, Canada, and the Netherlands, dealing with topics such as: the dual alignment of industrial relations activity in terms of strategic choice and mutual gains; evidence from Canada about first contract arbitration and its implications for the proposed USA Employee Free Choice Act; the search for an integrated model of worker participation and organizational performance at the level of the firm; the impact of employee well-being policies and sickness absence on workplace performance; the role of participation in decision making in reducing work-life conflict; an institutional analysis of union engagement in Western New York State economic development; and, the International Labor Organization's enforcement of labor standards in the global maritime industry.

For undergraduate and graduate courses in labor relations and collective bargaining. Bring your best case to the table by putting theory into practice with this guide to labor relations, unions, and collective bargaining. Labor Relations and Collective Bargaining: Cases, Practice, and Law introduces students to collective bargaining and labor relations. This text is concerned with application, as well as coverage of labor history, laws, and practices.

Much of the received wisdom about the world of work emphasizes the marketization of the employment relationship; the decline of class-based forms of inequality, and the individualization of employment relations. Non-standard forms of employment, the delayering of organizational hierarchies, and the use of individual performance-based payment systems are all held up as examples of a new neo-liberal order in which employers and employees no longer feel a sense of obligation to each other.
Drawing on a range of employee and employer surveys, including the authors own Working in Britain 2000 survey, this ambitious study presents a comprehensive examination of the conditions, attitudes, and experiences of British employees from the mid-1980s to the early years of this century. The authors' analyses provides a compelling critique of the received wisdom, while also providing an original, alternative account of recent developments in work and labour markets. Along the way, the book covers such topical issues as the changing nature of trade union membership, the consequences of Britain's 'long hours' culture', and the apparent inability of women to ask for pay rises. Significantly, the authors seek to reposition debates about the future of work by restoring the concepts of contracts and social class to the analysis of the employment relationship.
Based on the ESRC funded Future of Work research programme this book is destined to shape our understanding of employment in Britain for the foreseeable future.

After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples, Markle explains why employees and managers both have come to regard the ubiquitous performance evaluation as industry's poorest performing, most ineffective, and least efficient personnel practice. By digging down to its roots, he helps us understand why attempts to correct the flawed system fail. He provides an innovative way to measure their ineffectiveness and inefficiency and then introduces his catalytic coaching to replace them.

Markle shows how his system is superior to others in five key business outcomes: 1) positive behavioral change; 2) motivation to work hard; 3) retention of key contributors; 4) internal promotions and succession; and 5) prevention of and protection from lawsuits. Not only is catalytic coaching more effective, it is also more efficient: it requires far less time and paperwork to implement and maintain. Markle gives his readers all of the forms, instruments and detailed instructions they need to operationalize his system. Business executives, senior HR professionals, and organization development specialists will benefit particularly from his presentation, as will other managers, executives, and supervisors, all of whom must learn to take ownership of their responsibilities to their organizations and themselves.