After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples, Markle explains why employees and managers both have come to regard the ubiquitous performance evaluation as industry's poorest performing, most ineffective, and least efficient personnel practice. By digging down to its roots, he helps us understand why attempts to correct the flawed system fail. He provides an innovative way to measure their ineffectiveness and inefficiency and then introduces his catalytic coaching to replace them.

Markle shows how his system is superior to others in five key business outcomes: 1) positive behavioral change; 2) motivation to work hard; 3) retention of key contributors; 4) internal promotions and succession; and 5) prevention of and protection from lawsuits. Not only is catalytic coaching more effective, it is also more efficient: it requires far less time and paperwork to implement and maintain. Markle gives his readers all of the forms, instruments and detailed instructions they need to operationalize his system. Business executives, senior HR professionals, and organization development specialists will benefit particularly from his presentation, as will other managers, executives, and supervisors, all of whom must learn to take ownership of their responsibilities to their organizations and themselves.

Volume 24 of Advances in Industrial and Labor Relations (AILR) contains eight papers highlighting important aspects of the employment relationship. The papers deal with such themes as shifts in workplace voice, justice, negotiation and conflict resolution in contemporary workplaces. Consistent with previous AILR volumes, the papers in Volume 24 reflect a variety of quantitative and qualitative research methods, including case studies, survey, interviews, historiography, theory building, and longitudinal and cross-sectional research designs and analysis. These papers also reflect a global perspective on workplace issues. The specific topics of these papers include social construction of workarounds, workplace dispute resolution, employee involvement at Delta Air Lines, voice and empowerment practice in an Australian manufacturing company, democracy and union militancy and revitalization, adapting union administrative practices to new realities, pro-social and self-interest motivations for unionism and implications for unions as institutions, and high performance work systems and union impacts on employee turnover intention in China.

The American Dream of reaching success through sheer sweat and determination rings false for countless members of today's working class. This volume shows that many of the difficulties facing modern laborers have deep roots in the history of worker exploitation in the South. Contributors make the case that the problems that have long beset southern labor, including the legacy of slavery, low wages, lack of collective bargaining rights, and repression of organized unions, have become the problems of workers across the United States. Spanning nearly all of U.S. history, from the eighteenth century to the present, the essays in this collection range from West Virginia to Florida to Texas. They examine such topics as vagrancy laws in the Early Republic, inmate labor at state penitentiaries, mine workers and union membership, pesticide exposure among farmworkers, labor activism during the civil rights movement, and foreign-owned auto factories in the rural South. They distinguish between different struggles experienced by women and men, as well as by African American, Latino, and white workers. The broad chronological sweep and comprehensive nature of Reconsidering Southern Labor History set this volume apart from any other collection on the topic in the past forty years. Presenting the latest trends in the study of the working-class South by a new generation of scholars, this volume is a surprising revelation of the historical forces behind the labor inequalities inherent today.

This book provides the first 'history from below' of the inter-war Belfast labour movement. It is a social history of the politics of Belfast labour and applies methodology from history, sociology and political science. Christopher J. V. Loughlin questions previous narratives that asserted the centrality of religion and sectarian conflict in the establishment of Northern Ireland. Labour and the Politics of Disloyalty in Belfast, 1921-39 suggests that political division and violence were key to the foundation and maintenance of the democratic ancien regime in Northern Ireland. It examines the relationship between Belfast Labour, sectarianism, electoral politics, security and industrial relations policy, and women's politics in the city.

Over the last decade, author and activist Astra Taylor has helped shift the national conversation on topics including technology, inequality, indebtedness, and democracy. The essays collected here reveal the range and depth of her thinking, with Taylor tackling the rising popularity of socialism, the problem of automation, the politics of listening, the possibility of rights for the natural and non-human world, the future of the university, the temporal challenge of climate catastrophe, and more. Addressing some of the most pressing social problems of our day, Taylor invites us to imagine how things could be different while never losing sight of the strategic question of how change actually happens. Curious and searching, these historically informed and hopeful essays are as engaging as they are challenging and as urgent as they are timeless. Taylor 's unique philosophical style has a political edge that speaks directly to the growing conviction that a radical transformation of our economy and society is required.

Comprising five thematic sections, this volume provides a critical, international and interdisciplinary exploration of employment relations. It examines the major subjects and emerging areas within the field, including essays on institutional theory, voice, new actors, precarious work and employment. Led by a well-respected team of editors, the contributors examine current knowledge and debates within each topic, offering cutting-edge analysis and reflection. The Routledge Companion to Employment Relations is an extensive reference work that offers students and researchers an introduction to current scholarship in the longstanding discipline of employment relations. It will be an essential addition to library collections in business and management, law, economics, sociology and political economy.

This book explores how power operates in workplace settings at local, national and transnational levels. It argues that how people are valued in and out of work is a political dynamic, which reflects and shapes how societies treat their citizens. Offering vital resources for activists and students on labour rights, employment issues and trade unions, this book argues that the influence workers can exert is changing dramatically and future challenges for change can be positive and progressive. This book is relevant to United Nations Sustainable Development Goal 8, Decent work and economic growth -- .

Throughout the last decade, the 'gig economy' has emerged as one of the most significant developments in the world of work. As a novel, hyper-flexible form of labour, gig work features a uniquely fragmented working arrangement wherein independent workers partner with digital platform organisations to provide a range of on-demand services to customers. Work in the Gig Economy: A Research Overview provides a concise overview to the key themes and debate that encompass the gig economy literature. It covers five core themes: an introduction to gig work; classification issues; the role of technology; the experiences of gig workers; and the future of gig work. As an emerging and diverse research field, contributions stem from an array of perspectives including psychology, sociology, human resource management, legal studies, and technology management. The chapters synthesise the most prominent insights into this emerging field, key thinking on the complex relationships and conditions found in gig work, and the most significant issues to be addressed as the gig economy continues to develop. A critical introduction for students, scholars and reflective professionals and policymakers, this book provides much needed direction through the rapidly growing and expansive body of research on work in the gig economy.

This volume provides an in-depth, qualitative exploration of familial entrepreneurship as an innovative employment model, being established by families in response to difficulties faced by individuals with developmental disabilities in entering the labor market. Drawing on rich qualitative data collected via research with families, this volume explores how and why familial entrepreneurs in the United States have chosen to develop businesses to employ their loved ones. Chapters offer close analysis of the challenges and opportunities associated with familial entrepreneurship and highlight the ways in which this practice supports people with developmental disabilities by providing opportunities for skill development, social interaction, and participation in meaningful activity. Recognizing familial entrepreneurship as a new and distinct hybrid employment model, the text goes on to consider how curricula, policy, and state services might better support families and underpin this form of inclusive work. The volume provides important conclusions that contribute to the fields of Disability Studies, Entrepreneurship, Inclusive Education, Adult Education, Exceptional Student Education, Transition, and Vocational Rehabilitation. It is a key reading for scholars in these fields and across Education more widely.

Explore the fundamentals of Multi-Criteria Decision Analysis with help from Excel® and R In Smart Decisions: A Structured Approach to Decision Analysis using MCDA, a distinguished team of decision-making specialists delivers a comprehensive and insightful exploration of the fundamentals of Multi-Criteria Decision Analysis methods. The book offers guidance on modeling decision problems using some of the most powerful methods in operations research. Each chapter introduces a core MCDA method and guides the reader through a step-by-step approach to the implementation of the method using Microsoft® Excel® and then using R, a popular analytical language. The book also includes: A thorough, step-by-step guide to Multi-Criteria Decision Analysis methods and the application of these methods in Microsoft Excel and R Extensive illustrations, R code, and software screenshots to aid the reader’s understanding of the concepts discussed within A starter’s guide to Excel and R programming Perfect for graduate students in MBA programs and business schools, Smart Decisions: A Structured Approach to Decision Analysis Using MCDA is also an ideal resource for practitioners who apply MCDA in business, finance, applied mathematics, and engineering.

Management and labor have been adversaries in American and Canadian workplaces since the time of colonial settlement. Labor lacked full legal legitimacy in Canada and the United States until the mid-1930s and the passage of laws that granted collective bargaining rights and protection from dismissal due to union activity. The US National Labor Relations Act (Wagner Act) became the model for labor laws in both countries. Organized labor began to decline in the United States in the late 1960s due to a variety of factors including electoral politics, internal social and cultural differences, and economic change. Canadian unions fared better in comparison to their American counterparts, but still engaged in significant struggles. This analysis focuses on management and labor interaction in the United States and Canada from the 1930s to the turn of the second decade of the twenty-first century. It also includes a short overview of employer and worker interaction from the time of European colonization to the 1920s. The book addresses two overall questions: In what forms did management and labor conflict occur and how was labor-management interaction different between the two countries? It pays particular attention to key events and practices where the United States and Canada diverged when it came to labor-management conflict including labor law, electoral politics, social and economic change, and unionization patterns in the public and private sectors. This book shows that there were key points of convergence and divergence in the past between the United States and Canada that explain current differences in labor-management conflict and interaction in the two countries. It will be of interest to researchers, academics, and students in the fields of management and labor history, employment and labor relations, and industrial relations.

Bringing together international authors, this edited collection addresses the need for greater inclusivity within organizational policy and practice, in order to tackle both visible and invisible inequalities amongst employees. Volume II reflects the shift in thinking around organizations' responsibility to recognize and value diversity and equality, and examines the wider implications for employment relations and working conditions. Providing strategic insight into diversity management, the authors aim to advance our understanding of informal discrimination in the workplace, offering practical suggestions for better leadership and allocation of resources. A useful guide for practitioners, policy-makers and scholars of HRM and organization, this book presents solutions to inequality issues in the workplace, with the goal to building stronger employment relations.

Claims involving disruption are commonly accepted to be the most difficult to quantify. Disruptions that occur during a working day can lead to productivity loss which, in turn, can lead to time and cost overruns. The solution proposed in this book integrates cost and time in order to develop a site labour productivity measurement system whereby claims involving disruption can be objectively and automatically quantified.

The Steelworkers' Retirement Security System: A Worker-based Model for Community Investment articulates a new model for economic security based upon steelworkers' pension provisions and labor politics after World War II. Labor's collective bargaining agreements created interdependent commitments that sustained jobs and stabilized communities. The evidence in The Steelworkers' Retirement Security System includes an empirical analysis of United States steel towns and case studies of Weirton, West Virginia, Bethlehem, Pennsylvania, and Johnstown, Pennsylvania. By understanding the politics that bound firms and workers together and adapting these commitments to the post-industrial economy, The Steelworkers' Retirement Security System offers a new means by which communities can provide workers security and economic growth. This new model, the Guaranteed Pension and Community Investment plan, provide workers with lifetime retirement annuities and communities with reliable investment capital.

New Labour was outwardly hostile to trade unions and their concerns. Yet the Blair government worked closely with the TUC on several key employment reforms. Steve Coulter analyses the dimensions of the often fractious Labour-union partnership and shows how the TUC pursued an 'insider lobbying' route to influence the shape of New Labour's policies.

This book provides thoughtful insights into the development in work, organisations and employment relations in the last 50 years. In a semi-autobiographical approach, the author reflects on important contributions by other scholars, practitioners, and policy makers to work and employment relations. The book covers a variety of themes which have been the subject of research undertaken by the author over his career and explores these themes over a period of time with examples drawn from various countries. It also emphasises that countries and regions cannot be understood in isolation from each other. The author seeks to convey the importance of crossing disciplinary boundaries in the social sciences in order to interpret changes in work, organisations and employment relations. Drawing on the author's rich experience and research, the book is engaging and accessible to anyone who wishes to learn more about the rapidly changing workplace and employment relations.

This book analyses the revival of the French economy at the end of the twentieth century and shows how large firms took the lead in that process becoming the drivers of economic adjustment. Hancké provides the reader with a critique of neo-institutionalist perspectives on firms. By demonstrating how large firms in France changed their institutional environment to fit their own needs, he offers an important new perspective on the political economy of industrial and economic change.

Volume 20 of Advances in Industrial and Labor Relations (AILR) contains seven papers that deal with important aspects of employment relationships in a variety of industries, countries and research contexts. The first three papers, each of which analyzes the effects of an exogenous variable (e.g., fiscal adversity, globalization, and new technology, respectively) on labor-management relations, have specific industry/sector settings, namely, pubic schools (primary education), civil aviation and nursing homes (health care), respectively. The first and third of these papers are set in the U.S., the second in Britain. The next four papers, each of which analyzes the effects of enacted or contemplated legislation on specific aspects of labor-management relations and workplace dispute resolution, are set in Canada, Australia, New Zealand and the U.S., respectively. The research designs featured in these papers include quasi-experimental, case studies, interviews, surveys and simultaneous equation modeling.

Clear and effective instruction on MADM methods for students, researchers, and practitioners. A Handbook on Multi-Attribute Decision-Making Methods describes multi-attribute decision-making (MADM) methods and provides step-by-step guidelines for applying them. The authors describe the most important MADM methods and provide an assessment of their performance in solving problems across disciplines. After offering an overview of decision-making and its fundamental concepts, this book covers 20 leading MADM methods and contains an appendix on weight assignment methods. Chapters are arranged with optimal learning in mind, so you can easily engage with the content found in each chapter. Dedicated readers may go through the entire book to gain a deep understanding of MADM methods and their theoretical foundation, and others may choose to review only specific chapters. Each standalone chapter contains a brief description of prerequisite materials, methods, and mathematical concepts needed to cover its content, so you will not face any difficulty understanding single chapters. Each chapter: Describes, step-by-step, a specific MADM method, or in some cases a family of methods Contains a thorough literature review for each MADM method, supported with numerous examples of the method's implementation in various fields Provides a detailed yet concise description of each method's theoretical foundation Maps each method's philosophical basis to its corresponding mathematical framework Demonstrates how to implement each MADM method to real-world problems in a variety of disciplines In MADM methods, stakeholders' objectives are expressible through a set of often conflicting criteria, making this family of decision-making approaches relevant to a wide range of situations. A Handbook on Multi-Attribute Decision-Making Methods compiles and explains the most important methodologies in a clear and systematic manner, perfect for students and professionals whose work involves operations research and decision making.

This book is the first piece of extensive research in studying employment relations in ethnic Chinese small businesses in Britain. It contributes to existing knowledge in three respects. Empirically, it examines the nature of employment relations in the ethnic Chinese restaurant sector in the UK context, a hitherto under-explored area. The study adds new knowledge to the study of employment relations in ethnic minority small firms. Theoretically, it draws out the concept of 'ethnic twist', which denotes how the conflict between different group members from the same ethnicity shapes patterns of shop floor behaviours, revealing the heterogeneity of people from the same ethnic origins. Methodologically, the research demonstrates the continued importance of the ethnographic approach in studying workplace relations. Additionally, we see lots of literature discussing overseas Chinese businesses in terms of cultural resources, business development, level of integration and structural constraints. Surprisingly little is published on interpretations of small firm workplace relations. This book might illuminate future studies to explore management practices and employment relationships in ethnic Chinese small businesses in different national environments and industry sectors. It will be of interest to researchers, academics and students in the fields of employment relations, human resource management and organisational behavior.

The economic recession of the 1980s changed the face of industrial relations in Britain. Originally published in 1985, this book brings together all the major developments from that time and examines organizational strategies in industrial relations from a cost-effectiveness standpoint. Contemporary issues, ever more relevant, such as flexible working patterns, are discussed in relation to the conflicting demands of unions and management. Appropriate courses of action are discussed, with many examples of how new ideas were put into practice.

First published in 1967, Industrial Relations in the British Printing Industry was written to provide a comprehensive picture of the development of organisations of both employers and those employed in the British printing industry. The book traces the story from the seventeenth century Craft Guilds and the Stationers Company, through the development of trade unions and union rule in the nineteenth century and up to the technical revolution of the early 1900s. Later chapters cover in detail problems such as restrictive practices and productivity bargaining in the thirty years prior to the original publication of the book. It also explores how their aims and strategies are related to changing technological and economic conditions. Industrial Relations in the British Printing Industry will appeal to those with an interest in social history and the history of industrial relations, particularly with regards to the printing industry.

Children have worked for centuries and continue to work. The history of the economic development of Europe and North America includes numerous instances of child labor. Manufacturers in England, France, Belgium, Germany, and Prussia as well as the United States used child labor during the initial stages of industrialization. In addition, child labor prevails currently in many industries in the Third World. This book examines the explanations for child labor in an economic context. A model of the labor market for children is constructed using the new economics of the family framework to derive the supply of child labor and the traditional labor theory of marginal productivity to derive the demand for child labor. The model is placed into a historical context and is used to test the existing supply-and-demand-induced explanations for an increase in child labor during the British Industrial Revolution. Evidence on the extent of childrens employment, their specific tasks and trends in their wages from the textile industry and mining industry is used to support the argument that it was technological innovation which created a demand for child labor. Certain mechanical inventions and process innovations increased the demand for child labor in three ways: increasing number of assistants needed; increasing the substitutability between children and adults, and creating work situations that only children could fill. Specific innovations in the production of textiles and in the extraction of coal, copper and tin are highlighted to show how they favored the use of child workers over adult workers. The book concludes with a look at the current situations in developing countries where child labor is prevalent. Considerable insight is gained on the role of child labor in economic development when this historical model is applied to the contemporary situation.