From grassroots to global activism, the untold story of the world's first domestic workers' movement. Domestic workers exist on the margins of the world labor market. Maids, nannies, housekeepers, au pairs, and other care workers are most often 'off the books,' working for long hours and low pay. They are not afforded legal protections or benefits such as union membership, health care, vacation days, and retirement plans. Many women who perform these jobs are migrants, and are oftentimes dependent upon their employers for room and board as well as their immigration status, creating an extremely vulnerable category of workers in the growing informal global economy. Drawing on over a decade's worth of research, plus interviews with a number of key movement leaders and domestic workers, Jennifer N. Fish presents the compelling stories of the pioneering women who, while struggling to fight for rights in their own countries, mobilized transnationally to enact change. The book takes us to Geneva, where domestic workers organized, negotiated, and successfully received the first-ever granting of international standards for care work protections by the United Nations' International Labour Organization. This landmark victory not only legitimizes the importance of these household laborers' demands for respect and recognition, but also signals the need to consider human rights as a central component of workers' rights. Domestic Workers of the World Unite! chronicles how a group with so few resources could organize and act within the world's most powerful international structures and give voice to the wider global plight of migrants, women, and informal workers. For anyone with a stake in international human and workers' rights, this is a critical and inspiring model of civil society organizing.

In Inside China's Automobile Factories, Lu Zhang explores the current conditions, subjectivity, and collective actions of autoworkers in the world's largest and fastest-growing automobile manufacturing nation. Based on years of fieldwork and extensive interviews conducted at seven large auto factories in various regions of China, Zhang provides an inside look at the daily factory life of autoworkers and a deeper understanding of the roots of rising labor unrest in the auto industry. Combining original empirical data and sophisticated analysis that moves from the shop floor to national political economy and global industry dynamics, the book develops a multilayered framework for understanding how labor relations in the auto industry and broader social economy can be expected to develop in China in the coming decades.

Since the 1980s, the world's governments have decreased state welfare and thus increased the number of unprotected 'informal' or 'precarious' workers. As a result, more and more workers do not receive secure wages or benefits from either employers or the state. This book offers a fresh and provocative look into the alternative social movements informal workers in India are launching. It also offers a unique analysis of the conditions under which these movements succeed or fail. Drawing from 300 interviews with informal workers, government officials and union leaders, Rina Agarwala argues that Indian informal workers are using their power as voters to demand welfare benefits from the state, rather than demanding traditional work benefits from employers. In addition, they are organizing at the neighborhood level, rather than the shop floor, and appealing to 'citizenship', rather than labor rights.

A Handbook of Dispute Resolution examines the theoretical and practical developments that are transforming the practice of lawyers and other professionals engaged in settling disputes, grievance-handling and litigation. The book explains what distinguishes ADR from other forms of dispute resolution and examines the role ADR can play in a range of contexts where litigation would once have been the only option, such as family law and company law. In some areas, like industrial relations, ADR is not an alternative, but the main method of conflict-intervention, and several contributors draw on their experience of negotiating between management and unions. A wide variety of methods is open to the non-litigious, including resort to Ombudsmen, negotiation, small claims courts and mini-trials; these and other options receive detailed attention. Given the newness of ADR as a discipline, questions about the training of mediators and about the role of central government have not yet been resolved. The final section of the book is devoted to discussion of these issues. Case studies are drawn from the international arena - examples from China, Canada, Australia, Germany and North America place ADR in a cultural and historical perspective.

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

The most controversial aspect of institutional regeneration in North America and Europe has been the restructuring of labour relations. Media attention has been drawn to the resulting claims of excess employer power: however, supporters of union reform point to the spate of strikes in Western Europe as the predicament that the UK has escaped. In this book, Martyn Wright examines how competitive crisis affected the management of work relations in Britain between 1979 and 1991. Using longitudinal analysis and a wealth of case study material from companies and employers associations, the study moves beyond the normal cross-sectional survey to reveal a complex pattern of procedural and substantive rule change, and illustrates considerable variation in the context to which competitive crisis was harnessed by employers to generate an ongoing momentum for change. Managing Competitive Crisis is a must for students of organisational change.

The Declining Importance of Race and Gender in the Labor Market provides historical background on employment discrimination and wage discrepancies in the United States and on government efforts to address employment discrimination. It examines the two federal institutions tasked with enforcing Title VII and the 1964 Civil Rights Act: the Equal Employment Opportunity Commission (EEOC) and the Office of Federal Contract Compliance Programs (OFCCP). It also provides a quantitative analysis of racial and gender wage gaps and seeks to determine what role, if any, the EEOC and the OFCCP had in narrowing these gaps over time and analyzes the data to determine the extent of employment discrimination today.

Why has the Egyptian state, which is more repressive and authoritarian than its Mexican counterpart, been unable to overcome the opposition of a labor movement that is smaller, less organized, and more repressed than the Mexican labor movement? Through agitation or the threat of agitation, Egyptian workers have been able to hinder the reform process, while the Mexican labor movement, which is larger and better organized, was unable to resist privatization. The Egyptian state's low capacity and isolation is best understood by looking at the founding moment - or incorporation period - of each regime. The critical distinction between Mexican and Egyptian incorporation is that in Egypt, the labor movement was depoliticized and attached to the state bureaucracy, while in Mexico, workers were electorally mobilized into a political party. This difference would prove crucial during the reform process because social control in Mexico, exercised through the PRI, was more effective in coopting opponents and mobilizing urban constituencies for privatization than the control mechanisms of the Egyptian state bureaucracy.

The incidence of industrial conflict and the nature of workplace industrial relations have occupied a central place in public and academic commentary on British society. Debate about the role of the trade unions in the state, the degree of authority that the unions can and should exercise over their members, the desirability of a legal framework for collective agreements, the nature of rank and file militancy and the means and techniques of re-establishing employers' authority over the work in the face of an expanded workers' frontier of control all lie at the heart of the social crisis that marked British society from the end of the 1960s.

The exceptional experiences of South Korea and Taiwan in combining high growth and liberal democracy in a relatively short and similar timetable have brought scholarly attention to their economic and political transformations. This new work looks specifically at the operation of workers and unions in the decades since labor-repressive authoritarian rule ended, bringing Taiwan, in particular, into the literature on comparative labor politics.
South Korean labor unions are commonly described as militant and confrontational, for they often take to the streets in raucous protest. Taiwanese unions are seen as moderate and practical, primarily working through formal political processes to lobby their agendas. In exploring how and why these post-democratization states have come to breed such different types of labor politics, Yoonkyung Lee traces the roots of their differences to how unions and political parties operated under authoritarianism, and points to ways in which those legacies continue to be perpetuated. By pairing two cases with many similarities, Lee persuasively uncovers factors that explain the significant variation at play.

Trade Unions and Workplace Training examines the changing role of trade unions in the provision of vocational education, workplace training and skill development. It reflects upon: the role that unions have played in the reform of vocational education and training systems; the nature of union involvement in consultative mechanisms at a national and industry level; the nature of union involvement in skill formation at the workplace; and the development of mechanisms for the articulation of employee voice in the design, delivery and assessment of vocational training.

The book provides a collection of studies of Canada, Australia, United States, United Kingdom, France, Germany and Norway by leading researchers in the field. Distinctive, accessible and original, all the chapters are written in a style that illustrates the relevance of academic debates and research data to practice and the book includes a number of the chapters written by trade union practitioners.

"Employee-organization relationship" is an overarching term that describes the relationship between the employee and the organization. It encompasses psychological contracts, perceived organizational support, and the employment relationship. Remarkable progress has been made in the last 30 years in the study of EOR. This volume, by a stellar list of international contributors, offers perspectives on EOR that will be of interest to scholars, practitioners and graduate students in IO psychology, business and human resource management.

Intelligent and Honest Radicals explores the Chicago labor movement's relationship to Illinois legal and political system especially as seen through the eyes of the Chicago Federation of Labor (CFL). Newton-Matza focuses on the significant era between the great strike in 1919 and Franklin D. Roosevelt's inauguration and the beginning of the New Deal in 1933. He brings to light a number of victories and achievements for the labor movement in this period that are often overlooked. Newton-Matza shows the Chicago labor movement as a progressive agency intent on changing the workers' world through words and peaceful actions, drawing upon their personal experiences and ideology.

Law and practice in the field of industrial action and trade union recognition has undergone extensive changes in recent years. The third edition of The Law of Industrial Action and Trade Union Recognition provides a new, up-to-date, and thorough analysis of this technical area of law. This edition offers comprehensive coverage of all aspects of bringing and defending recognition claims and industrial action injunctions to ensure that nothing is missed when planning a case. It includes full coverage of trade union recognition, employment protection rights, deductions from pay, and the impact of the Human Rights Act 1998 on strikes and picketing. New chapters on Leverage Campaigns and Ancillary Protest cover the new forms of industrial action that have appeared in recent years. The book contains step-by-step guidance and forms and precedents to assist practitioners when negotiating and drafting documents. It covers all recent case law including cases from the European Court of Human Rights and decisions from the Central Arbitration Committee. Written by a team of expert barristers, it provides an essential source of reference to all involved in this area.

This book explores the precarious margins of contemporary labor markets. Over the last few decades, there has been much discussion of a shift from full-time permanent jobs to higher levels of part-time and temporary employment and self-employment. Despite such attention, regulatory approaches have not adapted accordingly. Instead, in the absence of genuine alternatives, old regulatory models are applied to new labour market realities, leaving the most precarious forms of employment intact. The book places this disjuncture in historical context and focuses on its implications for workers most likely to be at the margins, particularly women and migrants, using illustrations from Australia, the United States, and Canada, as well as member states of the European Union.
Managing the Margins provides a rigorous analysis of national and international regulatory approaches, drawing on original and extensive qualitative and quantitative material. It innovates by analyzing the historical and contemporary interplay of employment norms, gender relations, and citizenship boundaries.

Using an interdisciplinary lens, this book innovatively explores the conflicts and shifting boundaries in organisational, professional, legal and economic structures, caused by the rise of the gig economy. The dynamic structural model of the gig economy is introduced to interrogate the inner workings of the amorphous gig economy at the Macro, Meso and Micro levels of analysis. Conflict and Shifting Boundaries in the Gig Economy examines a range of tensions and issues, including; The future of trade unions in the gig economy Employment status and contractual arrangements Talent management in the gig economy Employee voice and whistleblowing Career choices and organisational attractiveness Trajectory and impact at macro economic levels. Organisational examples and a focus on the perspective of those engaged in gig work introduce new insights and research questions on the current and future challenges posed by the gig economy, alongside using the structural dynamic model as a tool to understand actors and organisational experiences and build appropriate interventions.

In the middle decades of the twentieth century, Hawai'i changed rapidly from a conservative oligarchy firmly controlled by a Euro-American elite to arguably the most progressive part of the United States. Spearheading the shift, tens of thousands of sugar, pineapple, and longshore workers eagerly joined the left-led International Longshoremen's and Warehousemen's Union (ILWU) and challenged their powerful employers.

In this theoretically innovative study, Moon-Kie Jung explains how Filipinos, Japanese, Portuguese, and others overcame entrenched racial divisions and successfully mobilized a mass working-class movement. He overturns the unquestioned assumption that this interracial effort traded racial politics for class politics. Instead, he shows how the movement "reworked race" by developing an ideology of class that incorporated and rearticulated racial meanings and practices.

Examining a wide range of sources, Jung delves into the chronically misunderstood prewar racisms and their imperial context, the "Big Five" corporations' concerted attempts to thwart unionization, the emergence of the ILWU, the role of the state, and the impact of World War II. Through its historical analysis, "Reworking Race" calls for a radical rethinking of interracial politics in theory and practice.

During the Industrial Revolution, class was defined largely through the structuring of market relations. Integrating aspects of economic and social history as well as industrial sociology, this book examines the sources of the perception of the market on the part of both capital and labor and the elaboration of their alternative market ideologies. Of particular import is the argument that working class culture expressed a fundamental acceptance of the utility of the market, a point that is supported by a detailed analysis of the labor process, workplace bargaining and early nineteenth century trade unionism. Nonetheless, the working class's definition of "proper" market relations differed substantially from that of capitalists.

At the turn of the twentieth century, Japan embarked on a mission to modernize its society and industry. For the first time, young Japanese women were persuaded to leave their families and enter the factory. "Managing Women" focuses on Japan's interwar textile industry, examining how factory managers, social reformers, and the state created visions of a specifically Japanese femininity. Faison finds that female factory workers were constructed as "women" rather than as "workers" and that this womanly ideal was used to develop labor-management practices, inculcate moral and civic values, and develop a strategy for containing union activities and strikes. In an integrated analysis of gender ideology and ideologies of nationalism and ethnicity, Faison shows how this discourse on women's wage work both produced and reflected anxieties about women's social roles in modern Japan.

Recasting labor studies in a long-term and global framework, the book draws on a major new database on world labor unrest to show how local labor movements have been related to world-scale political, economic, and social processes since the late nineteenth century. Through an in-depth empirical analysis of select global industries, the book demonstrates how the main locations of labor unrest have shifted from country to country together with shifts in the geographical location of production. It shows how the main sites of labor unrest have shifted over time together with the rise or decline of new leading sectors of capitalist development and demonstrates that labor movements have been deeply embedded (as both cause and effect) in world political dynamics. Over the history of the modern labor movement, the book isolates what is truly novel about the contemporary global crisis of labor movements. Arguing against the view that this is a terminal crisis, the book concludes by exploring the likely forms that emergent labor movements will take in the twenty-first century.

The authoritative source of precise and easy to understand definitions of words, terms, and phrases that are used in the fields of Human Resource Management, Personnel, and Industrial Relations, this new edition of the Dictionary of Human Resource Management has been thoroughly revised and updated to reflect changes in vocabulary and usage.
All the previous editions' entries have been reviewed, around 300 new entries have been added, and the existing entries thoroughly edited to reflect changes in the usage of terms, changes in institutions and official bodies, and keeps pace with the evolving HRM vocabulary. With over 1,400 entries, this new edition of the Dictionary features:
* The latest terms and management buzzwords
* Key theoretical terms and concepts from academics and consultants
* Technical terms used by practising personnel/HR managers and trade unionists
* Major policies, practices, and institutions
* Jargon from the present and the past
* Legal terms
* Thematic categorization of the main concepts
* Cross-referencing of entries
The second edition of the Dictionary of Human Resource Management is a vital companion for students and practitioners in HRM, Personnel, and Industrial Relations.

This is the first comprehensive study of the position of Soviet industrial workers during the Khrushchev period. Donald Filtzer examines the main features of Khrushchev's labor policy within the overall context of "de-Stalinization" and provides a detailed analysis of shop floor relations between workers and managers, the position of women workers and their specific role in the Soviet economy. In his conclusions, the author relates the labor problems of the Khrushchev years to those faced by Mikhail Gorbachev and perestroika, thus helping to explain the failure of Gorbachev's policies.

A Warner Business Book™

Also Available as an eBook

IT'S ABOUT FULFILLMENT.

A revolution is sweeping America. On its front lines are people fed up with unfulfilling jobs, dysfunctional workplaces, and dead-end careers-men and women who are working for themselves. Meet today's new economic icon—the free agent. And meet your future.

IT'S ABOUT FREEDOM.

Free agents are the marketing consultant down the street, the home-based "mompreneur," the footloose technology contractor. Already 30 million strong, these 21st-century pioneers are creating lives with more meaning—and often more money. FREE AGENT NATION is your ticket to this exhilarating new world.

IT'S ABOUT TIME.

Discover:

· The kind of free agent you can be—"soloist," "temp," or "microbusiness"—and how to launch your new career

· How to get the perks you once received from your boss: health insurance, office space, training, workplace togetherness, even water cooler gossip

· Why the free agent economy is increasingly a woman's world—and how women are flourishing in it

· The transformation of retirement—how older workers are creating successful new businesses (and whole new lives) through the Internet.

ALSO AVAILABLE FROM WARNER BOOKS

DIGITAL ABORIGINAL
The Direction of Business Now:
Instinctive, Nomadic, and Ever-Changing
by Mikela Tarlow with Philip Tarlow
Once people moved freely in a world strung together not by roads or wires but by impressions and stories. Here two noted authors show how today's technology-driven information blurs old borderlines and that in many ways we live in an era very much like that of our aboriginal ancestors. In this brilliant, forward-thinking book, they urge business managers to re-imagine strategies and customers and help managers and entrepreneurs enter this modern age with a clearer vision of new markets, new products, and new rewards on the digital frontier.

"A road map to the treasures of our primal past, which are now signposts of our future. We serve ourselves well by heeding [the Tarlows]."
-Isisara Bey, vice president, Corporate Affairs, Sony Music

BLUR
The Speed of Change in the Connected Economy
by Stan Davis and Christopher Meyer
Customized products, interactive buyers and sellers, 24-hour-a-day customer service, Web sites, e-mail, beepers, cell phones, overnight delivery. Today real-time responsiveness is standard, distance has disappeared, and change happens so fast it's only a blur. A company can either profit in this new economic world or be destroyed by it. This dynamic, groundbreaking guide reveals who the hottest innovators are today, shows you what tomorrow's winners will need, and gives you fifty ways to blur your business right now.

"Fast, smart, and useful-a decoder ring that any business person can use to make sense of the world of work today."
-Alan Webber, founding editor, Fast Company

BUSINESS @ THE SPEED OF THOUGHT
Succeeding in the Digital Economy
by Bill Gates
The New York Times Bestseller
Bill Gates's vision changed our world. In this monumental book, Gates argues that the capabilities of computer networks are only beginning to be harnessed-and that your company must start building a modern, digital nervous system now in order to compete quickly and intuitively in the new millennium. Looking at the digital systems in place at Microsoft and other leading corporations, Gates explains how to turn your hardware and software into a powerful, evolving network of information.

"Clear, richly detailed...a smart investment."
-Business Week

Walmart is the largest employer in the world. It encompasses nearly 1 percent of the entire American workforce—young adults, parents, formerly incarcerated people, retirees. Walmart also presents one possible future of work—Walmartism—in which the arbitrary authority of managers mixes with a hyperrationalized, centrally controlled bureaucracy in ways that curtail workers’ ability to control their working conditions and their lives. In Working for Respect, Adam Reich and Peter Bearman examine how workers make sense of their jobs at places like Walmart in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present as sites of struggle for social and economic justice. They describe the life experiences that lead workers to Walmart and analyze the dynamics of the shop floor. As a part of the project, Reich and Bearman matched student activists with a nascent association of current and former Walmart associates: the Organization United for Respect at Walmart (OUR Walmart). They follow the efforts of this new partnership, considering the formation of collective identity and the relationship between social ties and social change. They show why traditional unions have been unable to organize service-sector workers in places like Walmart and offer provocative suggestions for new strategies and directions. Drawing on a wide array of methods, including participant-observation, oral history, big data, and the analysis of social networks, Working for Respect is a sophisticated reconsideration of the modern workplace that makes important contributions to debates on labor and inequality and the centrality of the experience of work in a fair economy.