Management is a powerful mode of thought and code of conduct in the modern world, closely associated with the American way and a natural extension of economic progress. This is a book about the history of management and the origin of managerial rationality in the United States.

This text considers why there are such great international differences in the way employment relations are organized within the firm. Taking account of the growing evidence that international diversity is not being wiped out by "globalization", it sets out from the theory of the firm first developed by Coase and Simon and explains why firms and workers should use the employment relationship as the basis for their economic co-operation. The originality of the employment relationship lies in its flexibility. It gives managers the authority to organize work, but it also establishes limits on employees' obligations. The author argues that these limits are provided by four basic types of employment rule. Which one predominates in a given environment is the source of international diversity in employment relations. Drawing upon evidence from the US, Japan, France, Germany and Britain, the theory is extended to show why such diversity extends deep into key areas of human resource management, such as performance management, incentive pay and skill development. It also explains why the open-ended employment relationship continues to dominate work despite the growth of market-mediated work r

The classic text on resolving workplace conflicts, fully revised and updated

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace.?In addition, the bookIncludes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplacePresents new chapters on leadership and transformational conflict coaching, and organizational systems designFeatures downloadable teaching materials available for faculty using the book

This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

The book opens with a concise account of modern Japanese economic history and the essence of postwar macroeconomic issues and policy. Then, the nature of the Japanese corporation, labour relations and technological innovations, as well as the Japanese experience in structural adjustments are discussed. Three chapters are devoted to Japan's international economic relations, in which emphasis is placed on Japan's trade surplus, conflicts with Western powers and Japan's overseas investments. The final section contains chapters dealing with the service sector (including distribution, health and education) and with Japan's quality of life (relating to matters such as pollution and urbanisation).

Series Information:
Routledge Studies in Employment Relations

For too long, cooperatives have been considered marginal players in the global economy, and as unrealistic venues for the aspirations of new and experienced members of the labour force. This marginalization shows in business, municipal and legal discussions, and curricula, where cooperative structures are rarely mentioned, let alone presented as viable options. Cooperatives at Work presents a range of success stories in employee ownership and worker owned-and-governed cooperatives. The authors further show how such firms embody important and highly contested ideals of democracy, shared equity, and social transformation. Throughout this volume, the authors present a range of practical lessons, strategies, and resources based on their pioneering, international research. This latest volume in The Future of Work series has a strong ethical stream, consistent with yearnings for more inspired forms of business revealed in many public opinion polls. The book is future-oriented, using contemporary as well as historical examples to teach lessons that are not necessarily time-bound. It is essential for anyone seeking a window onto the future of cooperative entrepreneurial practice and grassroots democracy.

This collection of papers from the 1993 BSA `Research Imaginations' conference explores the interpenetration of the public and private spheres. The book comprises two sections, one dealing with aspects of employment and finance, the other with domesticity and intimacy. Topics covered include the changing emotional geography of workplace and home, the gendering of aspects of employment and organisation, marital finance and gendered inheritance, the management of food and domestic labour, researching the emotions, and understanding intimate violence.

Most existing theoretical approaches to industrial relations and human resources management (IR/HRM) build their analyses and policy prescriptions on one of two foundational assumptions. They assume either that conflict between workers and employers is the natural and inevitable state of affairs; or that under normal circumstances, cooperation is what employers can and should expect from workers. By contrast, A New Theory of Industrial Relations: People, Markets and Organizations after Neoliberalism proposes a theoretical framework for IR/HRM that treats the existence of conflict or cooperation at work as an outcome that needs to be explained rather than an initial presupposition. By identifying the social and organizational roots of reasoned, positively chosen cooperation at work, this framework shows what is needed to construct a genuinely consensual form of capitalism. In broader terms, the book offers a critical theory of the governance of work under capitalism. 'The governance of work' refers to the structures of incentives and sanctions, authority, accountability and direct and representative participation within and beyond the workplace by which decisions about the content, conditions and remuneration of work are made, applied, challenged and revised. The most basic proposition made in the book is that work will be consensual-and, hence, that employees will actively and willingly cooperate with the implementation of organizational plans and strategies-when the governance of work is substantively legitimate. Although stable configurations of economic and organizational structures are possible in the context of a bare procedural legitimacy, it is only where work relationships are recognized as right and just that positive forms of cooperation will occur. The analytic purpose of the theory is to specify the conditions under which substantive legitimacy will arise. Drawing in particular on the work of Alan Fox, Robert Cox and Jurgen Habermas, the book argues that whether workers fight against, tolerate or willingly accept the web of relationships that constitutes the organization depends on the interplay between three empirically variable factors: the objective day-to-day experience of incentives, constraints and obligations at work; the subjective understanding of work as a social relationship; and the formal institutional structure of policies, rules and practices by which relationships at work are governed.

This revised edition of "Industrial Relations: Theory and Practice" follows the approach established successfully in preceding volumes edited by Paul Edwards. The focus is on Britain after a decade of public policy which has once again altered the terrain on which employment relations develop. Government has attempted to balance flexibility with fairness, preserving light-touch regulation whilst introducing rights to minimum wages and to employee representation in the workplace. Yet this is an open economy, conditioned significantly by developing patterns of international trade and by European Union policy initiatives. This interaction of domestic and cross-national influences in analysis of changes in employment relations runs throughout the volume.

The structure has been amended slightly. Britain is placed straight away in comparative perspective before attention focuses explicitly on employment relations actors, contexts, processes, and outcomes. Each of the chapters is written by authorities in the field and provides up to date analysis and commentary. A spine of chapters from the preceding volume have been revised and extensively updated and new chapters have been added to refine coverage of issues such as the private sector and developing legal institutions.

Overall, a picture emerges of an economy that is in incremental and contested transition. The imperatives of 'globalization' now infuse governance mechanisms that were once responsive principally to domestic agenda and employment standards are set now by the state that once were established through collective bargaining. It is this fragile and emerging model that will be tested significantly through sustained political and economic change.

"Completely revised, the latest edition of "Industrial Relations" provides an invaluable guide to the actors, contexts, processes and significant outcomes within British employment relations. Based on a thorough review of the latest research, it is essential reading for students, academics and those professionally involved in employment relations and human resource management."
--Edmund Heery, Cardiff Business School

"This is a terrific collection of insightful analyses of British workplace relations in a global context provided by leading scholars. The chapters creatively utilize a multidisciplinary and critical approach that reveals the continuing and unique value of an industrial relations perspective. The volume cleverly assesses how factors including increased demographic diversity, organizational restructuring, globalization, and the reduced coverage of collective bargaining are affecting the nature and evolution of work and workplace relations. It is a must read.
--Harry C. Katz, Cornell University, New York

"This volume definitely constitutes the most comprehensive and best collection of empirical as well as analytical essays on industrial relations in Great Britain. This substantially revised, enlarged and updated version of its well known predecessors puts the specific national experience in comparative context and international perspective. A truly interdisciplinary volume by leading authorities, this has to be highly recommended for domestic as well as foreign scholars, practitioners and policy makers."
--Bernt Keller, University of Konstanz, Germany

"With working people facing the worst crisis in generations, this book is a much needed reminder of the crucial importance of employment relations research in Britain. The 3rd edition of "Industrial Relations," which coincides with the 40th anniversary of the IRRU at Warwick University, provides a completely updated, cutting-edge analysis by leading scholars on work and employment developments in contemporary Britain. It delivers a most informative view of modern employment, its problems and possibilities. A must for students and practitioners in employment relations, human resource management and industrial sociology."
--Professor Carola Frege, London School of Economics and Editor of BJIR

Recent changes in public service industrial relations have created major public policy problems. This book introduces the main issues and theoretical perspectives of industrial relations in local government and the public services more generally. The problems of industrial relations are illustrated by case studies of a Thatcherite Conservative and a left-wing Labour Council in Britain. The author pays particular attention to the problems of sustaining management authority roles in elected public agencies. The series is designed to provide up-to-date comprehensive and authorative analyses of public policy and politics in practice and focuses on contemporary Britain. It embraces not only local and central government activity, but also central-local relations, public-sector/private-sector relations and the role of non-governmental agencies.

This book examines the interaction between multinationals and women in UK, Ireland, France and Germany, looking at inward investment by US and Japanese multinationals, as well as outward investment by European multinationals.;It attempts to show how multinationals perpetuate an unequal division of labour by gender in which women production workers are merely "nimble fingers". It discusses whether multinationals are exporting women's jobs from Europe in an international search for cheap labour; and it looks at how women have reacted to both the creation and destruction of employment by multinationals.

Affirmative action is still a reality of the American workplace. How is it that such a controversial Federal program has managed to endure for more than five decades? Inside Affirmative Action addresses this question. Beyond the usual ideological debate and discussions about the effects of affirmative action for either good or ill upon issues of race and gender in employment, this book recounts and analyzes interviews with people who worked in the program within the government including political appointees. The interviews and their historical context provide understanding and insight into the policies and politics of affirmative action and its role in advancing civil rights in America. Recent books published on affirmative action address university admissions, but very few of them ever mention Executive Order 11246 or its enforcement by an agency within the Department of Labor - let alone discuss in depth the profound workplace diversity it has created or the employment opportunities it has generated. This book charts that history through the eyes of those who experienced it. Inside Affirmative Action will be of interest to those who study American race relations, policy, history and law.

This book examines development issues, particularly spatial integration, in Sub-Saharan Africa regarding its tropical timber trade, and the related formal-informal operational turf creation, control and dynamics. Focusing primarily on Ghana, Owusu examines the scramble to control the timber trade by various political and socio-economic interests, from the colonial to the neo-liberal era. In relation to this, Owusu documents the structural and organizational changes that have occurred in the region resulting from national and international development policies, such as modernization and neo-liberal structural adjustment on industrialization and development, and assesses the roles played by powerful international organizations such as The World Bank as agents of economic change. The discussion is couched in the critical but often unrecognized or neglected role the discipline of geography and its associated perspectives play in relation to examining and understanding the unequal relationship between the advanced and developing economies, and how that relationship affects development and trade behavior of developing economies. The core argument made regarding this relationship is tied to the structuralist perspective that Africa's persistent underdevelopment problem is rooted in the very structure of its political economy. Based on the discussion, Owusu identifies and distills lessons from Ghana's experience for Development policy and practice in Africa and comparable Developing countries in the 21st Century.

This book examines the ways in which collective bargaining addresses a variety of workplace concerns in the context of today's global economy. Globalization can contribute to growth and development, but as the recent financial crisis demonstrated, it also puts employment, earnings and labour standards at risk. This book examines the role that collective bargaining plays in ensuring that workers are able to obtain a fair share of the benefits arising from participation in the global economy and in providing a measure of security against the risk to employment and wages. It focuses on a commonly neglected side of the story and demonstrates the positive contribution that collective bargaining can make to both economic and social goals. The various contributions examine how this fundamental principle and right at work is realized in different countries and how its practice can be reinforced across borders. They highlight the numerous resulting challenges and the critically important role that governments play in rebalancing bargaining power in a global economy. The chapters are written in an accessible style and deal with practical subjects, including employment security, workplace change and productivity, and working time. The Role of Collective Bargaining in the Global Economy will prove essential for postgraduate students in industrial and labor relations, human resource management, economics and business studies, as well as industrial relations practitioners and researchers.

"A valuable contribution to public policy debates concerning the workplace of the future and the nature and implications of the 'information economy.'"
--Choice (of the first edition)

In this eye-opening book, Joan Greenbaum tells the story of changes in management policies, work organization, and the design of office information systems from the 1950s to the present. She describes the impact of new technologies on the organization of working life with a keen awareness of the social forces that seek to benefit from them, showing how the process is driven by the needs of capitalist profit and control over the workforce rather than the good of society or greater efficiency.

Windows on the Workplace takes as its starting-point the experience of office workers and their own accounts of it. The book includes interviews with a wide range of workers, including young people entering a workplace in which the expectation of stable, long-term employment has all but disappeared. Greenbaum's approach is to locate their experiences and expectations within broader social and economic patterns, and to show how these patterns are constantly changing.

In a field that is constantly changing, this book captures the moment and clarifies the direction in which it is moving. It exposes the myth that technological advance and free market economics are creating a better future for all, and reveals the reality behind the myth.

In its broadest sense, this book is concerned with the attempt by workers in Britain during the period 1760-1871 to engage in collective action in circumstances of conflict with their employers during a time when the nation and many of its traditional economic structures and customary modes of working were undergoing rapid and unsettling change. More specifically, the book principally focuses on the attempt by those workers favouring a collective approach to struggle to overcome what they felt to be one of the main obstacles to collective action, the uncooperative worker. At times during these decades, the sanctions directed by collectively inclined workmen at those workers deemed to have engaged in acts contrary to the interests of the trade and customary codes of behaviour in the context of strikes and other instances of friction in the workplace were severe and uncompromising. Stern and unforgiving, too, was the struggle between the collectively inclined worker and the uncooperative worker in a more general sense, a contest that occasionally took a violent and bloody form. In exploring the fractious and hostile relationship between these two conflicting parties, this book draws on concepts and insights from a range of scholarly disciplines in an effort to shift the perception and study of this relationship beyond many of the conventional paradigms and explanatory frameworks associated with mainstream trade union studies.

Humanity is on the verge of its darkest hour- or its greatest momentThe consequences of the technological revolution are about to hit hard: unemployment will spike as new technologies replace labour in the manufacturing, service, and professional sectors of an economy that is already struggling. The end of work as we know it will hit at the worst moment imaginable: as capitalism fosters permanent stagnation, when the labour market is in decrepit shape, with declining wages, expanding poverty, and scorching inequality. Only the dramatic democratization of our economy can address the existential challenges we now face. Yet, the US political process is so dominated by billionaires and corporate special interests, by corruption and monopoly, that it stymies not just democracy but progress.The great challenge of these times is to ensure that the tremendous benefits of technological progress are employed to serve the whole of humanity, rather than to enrich the wealthy few. Robert W. McChesney and John Nichols argue that the United States needs a new economy in which revolutionary technologies are applied to effectively address environmental and social problems and used to rejuvenate and extend democratic institutions. Based on intense reporting, rich historical analysis, and deep understanding of the technological and social changes that are unfolding, they propose a bold strategy for democratizing our digital destiny,before it's too late- and unleashing the real power of the Internet, and of humanity.

In this comprehensive original reference work, the editors have brought together an unrivalled group of distinguished scholars and practitioners to comment on the historical and contemporary role of industrial districts (IDs). This Handbook is uniquely positioned to shed light on the role of global and local forces and how they increasingly interact to shape the welfare of societies and the economic performance of firms and places. It illustrates that IDs are a clear expression of local societies finding their 'place' in the national and international division of labour, and through the constitution and elaboration of productive specialisations congenial to the attitudes and the preferences of their people. Ultimately, the Handbook represents the main strands of a wide-ranging, decades-long debate on the nature of IDs: what they represented in the past, the changes they are currently undergoing, and the future challenges and opportunities they will face in an increasingly global economy. Including conceptual, critical and forward-looking contributions, as well as case studies from Asia, Latin America, Europe and the US, this Handbook will prove an invaluable resource for academics, students and policymakers focusing on industrial districts, local production systems and innovation. It will also appeal to those interested in the local drivers of competitiveness and related public policies.

Rethinking the American Labor Movement tells the story of the various groups and incidents that make up what we think of as the "labor movement." While the efforts of the American labor force towards greater wealth parity have been rife with contention, the struggle has embraced a broad vision of a more equitable distribution of the nation's wealth and a desire for workers to have greater control over their own lives. In this succinct and authoritative volume, Elizabeth Faue reconsiders the varied strains of the labor movement, situating them within the context of rapidly transforming twentieth-century American society to show how these efforts have formed a political and social movement that has shaped the trajectory of American life. Rethinking the American Labor Movement is indispensable reading for scholars and students interested in American labor in the twentieth century and in the interplay between labor, wealth, and power.

A history of the twentieth-century feminists who fought for the rights of women, workers, and the poor, both in the United States and abroad For the Many presents an inspiring look at how US women and their global allies pushed the nation and the world toward justice and greater equality for all. Reclaiming social democracy as one of the central threads of American feminism, Dorothy Sue Cobble offers a bold rewriting of twentieth-century feminist history and documents how forces, peoples, and ideas worldwide shaped American politics. Cobble follows egalitarian women's activism from the explosion of democracy movements before World War I to the establishment of the New Deal, through the upheavals in rights and social citizenship at midcentury, to the reassertion of conservatism and the revival of female-led movements today. Cobble brings to life the women who crossed borders of class, race, and nation to build grassroots campaigns, found international institutions, and enact policies dedicated to raising standards of life for everyone. Readers encounter famous figures, including Eleanor Roosevelt, Frances Perkins, and Mary McLeod Bethune, together with less well-known leaders, such as Rose Schneiderman, Maida Springer Kemp, and Esther Peterson. Multiple generations partnered to expand social and economic rights, and despite setbacks, the fight for the many persists, as twenty-first-century activists urgently demand a more caring, inclusive world. Putting women at the center of US political history, For the Many reveals the powerful currents of democratic equality that spurred American feminists to seek a better life for all.

Praised by reviewers as a superior book in the field of public sector bargaining, "Impasse and Grievance Resolution" is the classic "how to" text for the resolution of new contract disputes and ongoing contract grievances. Comprehensive, up-to-date, full of good practical advice. "Impasse and Grievance Resolution" is the ideal addition to your own professional library.