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Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Industrial relations > General

Assembling Work - Remaking Factory Regimes in Japanese Multinationals in Britain (Hardcover, New): Tony Elger, Chris Smith Assembling Work - Remaking Factory Regimes in Japanese Multinationals in Britain (Hardcover, New)
Tony Elger, Chris Smith
R2,277 Discovery Miles 22 770 Ships in 18 - 22 working days

Japanese manufacturing firms established in Britain have often been portrayed as carriers of Japanese corporate best practice for work and employment. In this book, the authors challenge these views through case study research, undertaken at several Japanese manufacturing plants in Britain during the 1990s.
The authors argue that in actual fact production and employment regimes are adapted and 're-made' in a number of ways, responding to specific corporate and local contexts. In particular, they focus upon the ways in which Japanese and British managers have sought to construct distinctive work regimes in the light of their particular branch plant mandates and competencies, the evolving character of management-worker relations within factories and the varied product and labor market conditions they face. The book highlights the constraints as well as the opportunities facing managers of these greenfield workplaces, and the uncertainties that continued to characterize the development of management strategies. Ultimately the authors show how arguments about the role of overseas branch plants in the dissemination of management practices must take more careful account of the varied ways in which such factories are implicated in wider corporate strategies. The operations of international firms are embedded within intractable features of capitalist employment relations, especially as they are 're-made' in specific local and national settings.
This book is an important intervention in contemporary debate about international firms and globalization, and will be of interest to teachers, researchers, and advanced students of this subject from disciplines including Business Studies, Organization Studies, Industrial Relations, Sociology, Political Economy, and Economic and Social Geography.

Corporate Governance and Labour Management - An International Comparison (Hardcover, New): Howard Gospel, Andrew Pendleton Corporate Governance and Labour Management - An International Comparison (Hardcover, New)
Howard Gospel, Andrew Pendleton
R2,271 Discovery Miles 22 710 Ships in 18 - 22 working days

This book is about the relationship between corporate governance regimes and labour management. It examines how finance and governance influence employment relationships, work organization, and industrial relations by means of a comparative analysis of Anglo-American, European, and Japanese economies. The starting point is the distinction widely found in the corporate governance, business systems, and political economy literature between countries dominated by 'shareholder value' conceptions of corporate governance and those characterized by 'stakeholder' regimes. By drawing on a wide range of countries, the book is able to demonstrate the complexities of corporate governance arrangements and to present a more precise and nuanced exploration of the linkages between governance and labour management. Each country-based chapter provides an analysis of the evolution and key characteristics of corporate governance and then links this to labour management institutions and practices. The chapters cover the United States, United Kingdom, Japan, Australia, France, Germany, Italy, Netherlands, and Spain, with each written by a leading academic expert in the field. By providing a historical review of the evolution of national systems, the contributors provide judicious evaluations of the current state and future direction of national governance and labour relations systems. Overall, the book goes beyond the 'complementarities' between governance and labour management systems identified in recent literature, and attempts to identify causal relationships between the two. It shows how labour management institutions and practices may influence finance and corporate governance systems, as well as vice versa The contributions to this book illuminate current debates about the determinants of corporate governance, the convergence of national 'varieties of capitalism', and the impact of corporate governance on managerial behaviour. The book highlights the complexities of corporate governance systems and refines the distinction between market/outsider and relational/insider systems.

The Mismanagement of Talent - Employability and Jobs in the Knowledge Economy (Paperback, New): Phillip Brown, Anthony Hesketh The Mismanagement of Talent - Employability and Jobs in the Knowledge Economy (Paperback, New)
Phillip Brown, Anthony Hesketh
R1,665 Discovery Miles 16 650 Ships in 10 - 15 working days

This book lifts the veneer of 'employability', to expose serious problems in the way that future workers are trying to manage their employability in the competition for tough-entry jobs in the knowledge economy; in how companies understand their human resource strategies and endeavor to recruit the managers and leaders of the future; and in the government failure to come to terms with the realities of the knowledge-based economy. The demand for high-skilled, high waged jobs, has been exaggerated. But it is something that governments want to believe because it distracts attention from thorny political issues around equality, opportunity, and redistribution. If it is assumed that there are plenty of good jobs for people with the appropriate credentials then the issue of who gets the best jobs loses its political sting. But if good jobs are in limited supply, how the competition for a livelihood is organized assumes paramount importance. This issue, is not lost on the middle classes, given that they depend on academic achievement to maintain, if not advance the occupational and social status of family members. The reality is that increasing congestion in the market for knowledge workers has led to growing middle class anxieties about how their off-spring are going to meet the rising threshold of employability that now has to be achieved to stand any realistic chance of finding interesting and rewarding employment. The result is a bare-knuckle struggle for access to elite schools, colleges, universities and jobs. This book examines whether employability policies are flawed because they ignore the realities of 'positional' conflict in the competition for a livelihood, especially as the rise of mass higher education has arguably done little to increase the employability of students for tough-entry jobs. It will be of interest to anyone looking to understand the way knowledge-based firms recruit and how this is influenced by government policy, be they Researchers, Academics and Students of Business and Management, Industrial Relations, Human Resource Management, Politics or Sociology; Human Resource Management or Recruitment Professionals; or job candidates.

The Labor Relations Process (Hardcover, 11th edition): Roger Wolters, William Ross, William Holley The Labor Relations Process (Hardcover, 11th edition)
Roger Wolters, William Ross, William Holley
R1,380 R1,283 Discovery Miles 12 830 Save R97 (7%) Ships in 10 - 15 working days

As globally recognized arbitration experts, the authors of THE LABOR RELATIONS PROCESS bring nearly a century of combined experience with the labor movement, labor relations, and collective bargaining to this popular text. Packed with real-world examples and quotes from practitioners in the field, this 11th edition explores labor's history from inception to current and emerging trends, touching on government, white-collar, and international contexts to give you an unmatched perspective of the topics. Chapters include in-depth analyses of the relationship between management and labor, including key participants in the processes, and the rights and responsibilities of each. Labor agreements, collective bargaining, contract administration, arbitration, and many other critical issues and processes highlight the complex, exciting nature of organized labor, and introduce you to the wide variety of professional opportunities available to you today.

Understanding Work and Employment - Industrial Relations in Transition (Paperback): Peter Ackers, Adrian Wilkinson Understanding Work and Employment - Industrial Relations in Transition (Paperback)
Peter Ackers, Adrian Wilkinson
R1,732 Discovery Miles 17 320 Ships in 10 - 15 working days

This collection aims to analyse, advertise, and criticize the contribution of industrial relations to social science understanding. It brings together leading scholars to reconsider the theoretical foundations of industrial relations and its potential contribution to the wider understanding of work and economic life, to learn what it can gain from a stronger engagement with these surrounding disciplines and national traditions.

Strike Back - Rediscovering Militant Tactics to Fight the Attacks on Public Employee Unions (Paperback): Joe Burns Strike Back - Rediscovering Militant Tactics to Fight the Attacks on Public Employee Unions (Paperback)
Joe Burns
R447 R416 Discovery Miles 4 160 Save R31 (7%) Ships in 18 - 22 working days
Labour Law in an Era of Globalization - Transformative Practices and Possibilities (Hardcover, New): Joanne Conaghan, Richard... Labour Law in an Era of Globalization - Transformative Practices and Possibilities (Hardcover, New)
Joanne Conaghan, Richard Michael Fischl, Karl Klare
R2,876 Discovery Miles 28 760 Ships in 18 - 22 working days

Throughout the industrial world, the discipline of labour law has fallen into deep philosophical and policy crisis, at the same time as new theoretical approaches make it a field of considerable intellectual ferment. Modern labour law evolved in a symbiotic relationship with a postwar institutional and policy agenda, the social, economic and political underpinnings of which have gradually eroded in the context of accelerating international economic integration and wage-competition.

These essays - which are the product of a transnational comparative dialogue among academics and practitioners in labour law and related legal fields, including social security, immigration, trade, and development - identify, analyze, and respond to some of the conceptual and policy challenges posed by globalization.

Manufacturing Rationality - The Engineering Foundations of the Managerial Revolution (Paperback, Revised): Yehouda Shenhav Manufacturing Rationality - The Engineering Foundations of the Managerial Revolution (Paperback, Revised)
Yehouda Shenhav
R1,744 Discovery Miles 17 440 Ships in 10 - 15 working days

Management is a powerful mode of thought and code of conduct in the modern world, closely associated with the American way and a natural extension of economic progress. This is a book about the history and development of management and managerial rationality in the United States in the nineteenth century and the early decades of the twentieth century. Through careful analysis of contemporary records in the engineering profession, the author shows how management invented itself and carved its own domain in the face of hostility and resistance from both manufacturers and workers. The book demonstrates how the new language and rhetoric of management emerged, and how it confronted and replaced the language of traditional capitalism: 'system' instead of 'individuals'; 'jobs' instead of 'natural rights'; 'planning' instead of 'free initiatives'. Manufacturing Rationality can be read simultaneously as an historical account of the genesis of modern management, a chapter in the history of American capitalism, a critical analysis of industrial engineering, and as a sociology of (managerial) knowledge.

Are Skills the Answer? - The Political Economy of Skill Creation in Advanced Industrial Countries (Paperback): Colin Crouch,... Are Skills the Answer? - The Political Economy of Skill Creation in Advanced Industrial Countries (Paperback)
Colin Crouch, David Finegold, Mari Sako
R3,262 Discovery Miles 32 620 Ships in 18 - 22 working days

High priority is now given to training and education in all industrial countries to meet the demands of the 'new knowledge economy'. This book analyses the policies and provision of vocational education in advanced industrial countries (UK, USA, Japan, Sweden, etc.) against the backdrop of changing labour markets. In doing so it challenges widely held assumptions about skills and employment growth, and explores the roles that government and the private sector could play in developing advanced skills policies and initiatives.

A Theory of Employment Systems - Micro-Foundations of Societal Diversity (Paperback): David Marsden A Theory of Employment Systems - Micro-Foundations of Societal Diversity (Paperback)
David Marsden
R1,638 Discovery Miles 16 380 Ships in 10 - 15 working days

A Theory of Employment Systems provides an analysis of employment systems in leading industrialized countries at both macro and micro levels. In doing so, the author reviews the major theories of the firm in management studies and economics, and links these to company level employment practices. The book offers a clear framework for classifying employment systems and will be essential reading for advanced students of Human Resource Management and Industrial Relations.

Employee Relations in an Organisational Context (Paperback, UK ed.): Kathy Daniels Employee Relations in an Organisational Context (Paperback, UK ed.)
Kathy Daniels
R1,533 R1,363 Discovery Miles 13 630 Save R170 (11%) Ships in 9 - 17 working days

The success or failure of organisations is, in part, dependent on the success or failure of its employees and the relationship that they have with each other. Looking at Employee Relations from an organisational context perspective, this text is designed specifically to cater for the CIPD Employee Relations PDS module and for Employee Relations modules on HR and business degree programmes at both undergraduate and postgraduate levels.

Agrarian Dreams - The Paradox of Organic Farming in California (Paperback, 2nd edition): Julie Guthman Agrarian Dreams - The Paradox of Organic Farming in California (Paperback, 2nd edition)
Julie Guthman
R916 Discovery Miles 9 160 Ships in 18 - 22 working days

In this groundbreaking study of organic farming, Julie Guthman challenges accepted wisdom about organic food and agriculture in the Golden State. Many continue to believe that small-scale organic farming is the answer to our environmental and health problems, but Guthman refutes popular portrayals that pit "small organic" against "big organic" and offers an alternative analysis that underscores the limits of an organic label as a pathway to transforming agriculture.
This second edition includes a thorough investigation of the federal organic program, a discussion of how the certification arena has continued to grow and change since its implementation, and an up-to-date guide to the structure of the organic farming sector. "Agrarian Dreams "delivers an indispensable examination of organic farming in California and will appeal to readers in a variety of areas, including food studies, agriculture, environmental studies, anthropology, sociology, geography, and history.

Contemporary Industrial Relations - A Critical Analysis (Paperback, New): Ian Beardwell Contemporary Industrial Relations - A Critical Analysis (Paperback, New)
Ian Beardwell
R1,747 Discovery Miles 17 470 Ships in 10 - 15 working days

Industrial relations have undergone significant and extensive change over the last fifteen years. The combined impact of government legislation, international competition, and organizational restructuring has affected union organization and membership; the scope and content of collective bargaining; and the organization, objectives and nature of work. The extent of these changes raises important questions about industrial relations and human resource management in contemporary Britain and demands fresh analysis. In Contemporary Industrial Relations leading authorities address these issues with a detailed and comprehensive analysis of current trends. Topics covered include: HRM and the New Industrial Relations The Role of the State Trade Union Law Industrial Relations and Economic Performance Public Sector Unionism Union Recognition The New Unionism Japanization The contributors are: Ian Beardwell; David Guest and Kim Hoque; Ian Clark; Stephen Dunn and David Metcalf; Peter Nolan; Rachel Bailey; Tim Claydon; Ed Heery; and David Grant. The book will be vital reading for students, researchers and HR professionals wanting to get to grips with current changes in the workplace.

Handbuch der Arbeitsbeziehungen (German, Hardcover, Reprint 2019 ed.): Gunter Endruweit, Eduard Gaugler, Wolfgang H. Staehle,... Handbuch der Arbeitsbeziehungen (German, Hardcover, Reprint 2019 ed.)
Gunter Endruweit, Eduard Gaugler, Wolfgang H. Staehle, Bernhard Wilpert; Preface by Gunter Endruweit
R5,431 Discovery Miles 54 310 Ships in 10 - 15 working days
The Workers of Nations - Industrial Relations in a Global Economy (Hardcover): Sanford M. Jacoby The Workers of Nations - Industrial Relations in a Global Economy (Hardcover)
Sanford M. Jacoby
R1,054 Discovery Miles 10 540 Ships in 10 - 15 working days

The new international economy is today the single most important factor shaping relations between employers, unions, and governments in the world's advanced industrial societies. While companies compete in global markets with firms around the world, workers remain fixed in each country and are influenced by local customs and institutions. mores. This book explores how globalization affects the contemporary workplace and how workplace policies can make nations more internationally competitive. Unlike other country-by-country treatments of the subject, this analysis compares and contrasts the experiences of different nations around important developments, such as the labor market consequences of regional trading pacts, the international diffusion of new forms of work organization, and the strategies that nations are pursuing to keep their work systems competitive. The contributors come from a variety of disciplines but all bear expertise in international industrial relations.

Employer Strategy and the Labour Market (Paperback): Jill Rubery, Frank Wilkinson Employer Strategy and the Labour Market (Paperback)
Jill Rubery, Frank Wilkinson
R1,297 R629 Discovery Miles 6 290 Save R668 (52%) Ships in 10 - 15 working days

The rapid pace of industrial restructuring and the emergence of new employment policies have focused attention on the role of employers in determining the quantity and quality of employment. This book draws on important new data from the ESRC's Social Change and Economic Life Initiative to test, modify, and challenge much of the current academic literature on the determinants of employer policy and how these influence employment structures and individual employment opportunities. The book begins with an authoritative synthesis of the influential debates on labour market segmentation, flexibility, post-Fordism, deskilling, the gendering of work, and the `new' industrial relations. Ten substantive chapters then extend these debates in several directions. The contributors make significant progress on three fronts: BL They suggest that the determinants of employer policy are both complex and strongly related to product market conditions. BL They find that employee attitudes and perceptions are critical to the implementation and effectiveness of employer policy. BL They explore the interdependency between internal employment policies and external labour market conditions and begin to develop an integrated approach to internal and external labour markets. Contributors: Brendan Burchell, Jane Elliott, Duncan Gallie, Anne Gasteen, Bob Morris, Roger Penn, Michael Rose, Jill Rubery, John Sewell, Jim Smyth, Michael White, Frank Wilkinson

The Ethics of Animal Labor - A Collaborative Utopia (Paperback, Softcover reprint of the original 1st ed. 2017): Jocelyne... The Ethics of Animal Labor - A Collaborative Utopia (Paperback, Softcover reprint of the original 1st ed. 2017)
Jocelyne Porcher
R3,003 Discovery Miles 30 030 Ships in 10 - 15 working days

This book argues for a moral consideration of animal work relations. Paying special attention to the livestock industry, the author challenges the zootechnical denigration of animals for increased productivity awhile championing the collaborative nature of work. For Porcher, work is not merely a means to production but a means of living together unity. This unique reconsideration of work envisions animals as co-laborers with humans, rather than overwrought tools for exploitative, and often lethal, employment. Readers will learn about the disjunction between those focused on productivity and profit and those who favor a more ethical work environment for animals. Porcher's text also engages environmental and political debates concerning animal-human relations.

Inside China's Automobile Factories - The Politics of Labor and Worker Resistance (Paperback): Lu Zhang Inside China's Automobile Factories - The Politics of Labor and Worker Resistance (Paperback)
Lu Zhang
R1,005 Discovery Miles 10 050 Ships in 10 - 15 working days

In Inside China's Automobile Factories, Lu Zhang explores the current conditions, subjectivity, and collective actions of autoworkers in the world's largest and fastest-growing automobile manufacturing nation. Based on years of fieldwork and extensive interviews conducted at seven large auto factories in various regions of China, Zhang provides an inside look at the daily factory life of autoworkers and a deeper understanding of the roots of rising labor unrest in the auto industry. Combining original empirical data and sophisticated analysis that moves from the shop floor to national political economy and global industry dynamics, the book develops a multilayered framework for understanding how labor relations in the auto industry and broader social economy can be expected to develop in China in the coming decades.

Bringing Peace Into the Room - How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution (Hardcover,... Bringing Peace Into the Room - How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution (Hardcover, 1st ed)
D Bowling
R984 Discovery Miles 9 840 Ships in 9 - 17 working days

Bringing Peace Into the Room examines the personal qualities that make a mediator effective. The eminent authors of this volume go beyond traditional descriptions of academic training, theoretical orientation, and refinement of technique to confront issues related to personal temperament and the crucial psychological, intellectual and spiritual qualities of the mediation professional— qualities that are often the most potent elements of successful mediation. In this comprehensive resource, Daniel Bowling and David Hoffman bring together a stellar panel of practitioners, academics, teachers, and trainers in the field— Michele LeBaron, Kenneth Cloke, Robert Benjamin, Don Saposnek, Sara Cobb, Peter Adler, Jonathan Reitman, Lois Gold, Marvin Johnson, and others— ¾who share their personal experiences as mediators. Each contributor demonstrates that at the very heart of conflict resolution is the subtle interaction between the parties and the mediator's personal and authentic style.

Managers as Employees - An International Comparison of the Changing Character of Managerial Employment (Hardcover): Myron J.... Managers as Employees - An International Comparison of the Changing Character of Managerial Employment (Hardcover)
Myron J. Roomkin
R1,514 Discovery Miles 15 140 Ships in 10 - 15 working days

This collection of essays examines the role of managers as employees in nine industrialized countries--Britain, the United States, Australia, New Zealand, West Germany, Sweden, France, Italy, and Japan. Focusing on middle managers, including professionals, the contributors document the differences and similarities that exist in the employment relationships of managers in these countries, trace the forces that shape these relationships, and discuss the ways that these relationships have been affected by developments in the business environment over the last two decades. The distinguished contributors include Greg Bamber, Ed Snape, Russell D. Lansbury, Annabelle Quince, David F. Smith, Eberhard Witte, Karl-Olof Faxen, Hakan Lundgren, Jacques Rojot, Claudio Pellegreni, and Vladimir Pucik.

The Feminine Mistake - Are We Giving Up Too Much? (Paperback): Leslie Bennetts The Feminine Mistake - Are We Giving Up Too Much? (Paperback)
Leslie Bennetts
R540 Discovery Miles 5 400 Ships in 18 - 22 working days

Women are constantly being told that it's simply too difficult to balance work and family, so if they don't really "have to" work, it's better for their families if they stay home. Not only is this untrue, Leslie Bennetts says, but the arguments in favor of stay-at-home motherhood fail to consider the surprising benefits of work and the unexpected toll of giving it up. It's time, she says, to get the message across--combining work and family really is the best choice for most women, and it's eminently doable. Bennetts and millions of other working women provide ample proof that there are many different ways to have kids, maintain a challenging career, and have a richly rewarding life as a result. Earning money and being successful not only make women feel great, but when women sacrifice their financial autonomy by quitting their jobs, they become vulnerable to divorce as well as the potential illness, death, or unemployment of their bread-winner husbands. Further, they forfeit the intellectual, emotional, psychological, and even medical benefits of self-sufficiency. The truth is that when women gamble on dependancy, most eventually end up on the wrong side of the odds. In riveting interviews with women from a wide range of backgrounds, Bennetts tells their dramatic stories--some triumphant, others heart-breaking.The Feminine Mistake will inspire women to accept the challenge of figuring out who they are and what they want to do with their lives in addition to raising children. Not since Betty Friedan has anyone offered such an eye-opening and persuasive argument for why women can--and should--embrace the joyously complex lives they deserve.

Voices of Labor - Creativity, Craft, and Conflict in Global Hollywood (Paperback): Michael Curtin, Kevin Sanson Voices of Labor - Creativity, Craft, and Conflict in Global Hollywood (Paperback)
Michael Curtin, Kevin Sanson
R1,034 Discovery Miles 10 340 Ships in 18 - 22 working days

Motion pictures are made, not mass produced, requiring a remarkable collection of skills, self-discipline, and sociality-all of which are sources of enormous pride among Hollywood's craft and creative workers. The interviews collected here showcase the ingenuity, enthusiasm, and aesthetic pleasures that attract people to careers in the film and television industries. They also reflect critically on changes in the workplace brought about by corporate conglomeration and globalization. Rather than offer publicity-friendly anecdotes by marquee celebrities, Voices of Labor presents off-screen observations about the everyday realities of Global Hollywood. Ranging across job categories-from showrunner to make-up artist to location manager-this collection features voices of labor from Los Angeles, Atlanta, Prague, and Vancouver. Together they show how seemingly abstract concepts like conglomeration, financialization, and globalization are crucial tools for understanding contemporary Hollywood and for reflecting more generally on changes and challenges in the screen media workplace and our culture at large. Despite such formidable concerns, what nevertheless shines through is a commitment to craftwork and collaboration that provides the means to imagine and instigate future alternatives for screen media labor.

Successful Entrepreneurship - Confronting Economic Theory with Empirical Practice (Hardcover): C Mirjam Van Praag Successful Entrepreneurship - Confronting Economic Theory with Empirical Practice (Hardcover)
C Mirjam Van Praag
R2,699 Discovery Miles 26 990 Out of stock

Higher employment, economic growth and innovation are fundamental objectives of modern economies. One effective means of attaining these goals is the development of successful entrepreneurs, and this book aims to provide a deeper, research-based understanding of the factors influencing successful entrepreneurship. Mirjam van Praag compares and contrasts the economic theory of entrepreneurship with determinants of successful entrepreneurship derived from empirical evidence, in an attempt to discover what makes for an accomplished entrepreneur. The author's state-of-the-art historical, theoretical and empirical research on successful entrepreneurship - all from an explicit economic perspective - comprehensively addresses questions such as: 'What are the factors that influence individuals' decisions to start a business venture as opposed to working as an employee?' and 'What are the individual characteristics that make one successful as an entrepreneur?' thereby supporting or dispelling various existing myths. Individual factors contributing to the success of entrepreneurs that are considered include, amongst others, human capital, financial capital and psychological traits. The importance of such factors for the various phases of entrepreneurship, including start-up, delivery and performance is also measured. Providing recommendations that aim to promote successful entrepreneurship, this unique book will be of great importance to a wide-ranging audience, including academics with an interest in economics, social science and business studies. Policymakers, capital suppliers, business consultants and trainers and, of course, potential entrepreneurs themselves will also find the book invaluable.

Forked - A New Standard for American Dining (Paperback): Saru Jayaraman Forked - A New Standard for American Dining (Paperback)
Saru Jayaraman; Foreword by Jane Fonda
R508 R471 Discovery Miles 4 710 Save R37 (7%) Ships in 18 - 22 working days
Public Service Labour Relations in a Democratic South Africa, 1994-1998 (Paperback): Glenn Adler Public Service Labour Relations in a Democratic South Africa, 1994-1998 (Paperback)
Glenn Adler
R100 R93 Discovery Miles 930 Save R7 (7%) Ships in 5 - 10 working days

The democratic South Africa boasts some of the most advanced labor legislation in the world, allowing public service workers to enjoy trade union and collective bargaining rights for the first time in the country's history. These developments set the stage for public servants to bring their conditions of service into line with the industrial relations 'best practice' in the private sector.

The problem of addressing workers' demands and concerns about job security; transforming the state into a more effective agent of development; and redressing the legacies of discrimination and authoritarianism is likely to generate considerable conflict between workers and managers and between different groups of workers. Indeed, the mass action in the education, health and police sectors, which made international headlines in August 1999, demonstrated that labor-management strife in the public service is not a narrow industrial relations issue of interest to the parties alone. The outcomes of these conflicts will have crucial and long-lasting consequences for the transformation of the state as an institution, and therefore for the governments's ability to promote fiscal integrity, economic development and service delivery.

The chapters in this volume are based on critical assessments of contemporary developments in the public service drawn from original research by a range of contributors, including public servants, academics and independent researchers, all specialists in this field. The contributions thus combine depth of research and critical appraisal with privileged insight into recent policy developments.

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