This award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies! “[The DevOps Handbook] remains a must-read for any organization seeking to scale up its IT capability and expand DevOps practices across multiple departments or lines of business.” —Mike Perrow, TechBeacon For years, The DevOps Handbook has been the definitive guide for taking the successes laid out in the bestselling The Phoenix Project and applying them in any organization. Now, with this fully updated and expanded edition, it's time to take DevOps out of the IT department and apply it across the full business. Technology is now at the core of every company, no matter the business model or product. The theories and practices laid out in The DevOps Handbook are tools to be used by anyone from across the organization to create joy and succeed in the marketplace. The second edition features 15 new case studies, including stories from Adidas, American Airlines, Fannie Mae, Target, and the US Air Force. In addition, renowned researcher and coauthor of Accelerate, Dr. Nicole Forsgren, provides her insights through new and updated material and research. With over 100 pages of new content throughout the book, this expanded edition is a must read for anyone who works with technology. “[The DevOps Handbook is] a practical roadmap to improving IT in any organization. It's also the most valuable book on software development I've read in the past 10 years.” —Adam Hawkins, software developer and host of the podcast SmallBatches

Virtual worlds such as Second Life, have millions of users worldwide. Virtual world "residents" wield huge purchasing power, and use real money in the online economies. Companies as diverse as Adidas, Jean-Paul Gaultier, and MTV have plunged into these unchartered waters to give their brands a virtual presence, using varied strategies.

This informal history by a former long-time editor of The Jerusalem Post represents the only book to date that depicts the relationship between the press and the political system in Israel. This is an invaluable insider's report of Israel's only English-language daily newspaper and its role in society and in political developments from the 1930s to the present. Erwin Frenkel's story is a chronological account of the newspaper from the days of Palestine under the British mandate system, through independence, to the 1990s. It shows how the newspaper has functioned both in support of and in opposition to various governments and political parties.

"The 1996 Telecommunications Act was an attempt to increase competition among telecommunications providers in the United States by reducing regulatory barriers to market entry. This competition was expected to drive innovation in the telecommunications sector and reap economic benefits for both American consumers and telecommunications providers. The legislation, however, had a markedly different impact. While many of the more aggressive providers enjoyed sharp short-term rises in stock market values, they soon faced sudden collapse, leaving consumers with little or no long-term benefit. In Competition and Chaos, Robert W. Crandall analyzes the impact of the 1996 act on economic welfare in the United States and how the act and its antecedents affected the major telecommunications providers. He argues that the act was far too stringent, inviting the Federal Communications Commission and state regulators to micromanage competitive entry into local telecommunications markets. Combined with the bursting of the dot.com and telecom stock market bubbles, this aggressive policy invited new and existing firms to invest billions of dollars unwisely, leading to the 2001-02 collapse of equity values throughout the sector. New entrants into the market invested more than $50 billion in unproductive assets that were quickly wiped out through massive failures. The 1996 act allowed the independent long-distance companies, such as MCI and AT&T, to live a few years longer. But today they are a threatened species, caught in a downward spiral of declining prices and substantial losses. The industry is preparing for an intense battle for market share among three sets of carriers: the wireless companies, the local telephone carriers, and the cable television businesses. Each has its own particular advantage in one of the three major segments of the market-voice, data, and video-but none is assured a clear path to dominance. Although the telecom stock market collapse is now history and the survivors are investing once again, Crandall concludes that the regulators have failed to adapt to the chaos to which they contributed. "

Based on first-hand information obtained from Chinese and Foreign enterprises and institutions in the Chinese ICT industry, this book presents a comprehensive analysis of the evolution of Chinese ICT industrial sector. It especially analyses the strengths, weaknesses, and threats facing both the Chinese enterprise and western multinationals.

"European Television History" brings together television historians and media scholars to chart the development of television in Europe since its inception. The volume interrogates the history of the medium in divergent political, economic, cultural and ideological national contexts
Taking a comparative approach to the topic, the volume is organized around a set of common questions, themes, and methodological reflectionsDeals with European television in the context of television historiography and transnational traditionsCase study chapters written by scholars from different European countries to reflect their specific areas of expertise

Research examining how schoolteachers have been represented in the news is scarce. This is noteworthy, given the recognition that the news media has an influential agenda-setting function, plays a pivotal role in shaping public opinion, and can influence educational policy. Indeed, there is a view amongst some authorities that education policy and news media coverage are irrevocably interconnected. In addition to the widespread concern about the decline in the status of teaching, many countries are experiencing ongoing teacher recruitment and retention problems. Despite this, very few studies have considered how schoolteachers and teaching as a profession are depicted in the news media. Particularly scarce are investigations with a historical dimension. This book helps fill the gap by examining the reporting in The West Australian newspaper, one of the oldest newspapers in Australia and a daily publication since 1885. It is offered as a contribution towards rectifying the deficit in the corpus of work on how newspapers have depicted teachers and points the way towards one of a number of avenues of research that other scholars in the field could take for various contexts (including different countries) and time periods. Overall, the book highlights the need for key media spokespeople in education--politicians, union representatives, bureaucrats and academics--to consider carefully the messages they want to send regarding teachers and teaching. It also points to implications for journalism education and journalism practice. This book should be read by those working in the fields of educational policy, journalism education, media studies, and history of education internationally, particularly those working in these fields in the United States, Canada, the United Kingdom, Australia, and New Zealand.

This book investigates the role of citizen journalism in railroading social and political changes in sub-Saharan Africa. Case studies are drawn from research conducted by leading scholars from the fields of media studies, journalism, anthropology and history, who uniquely probe the real impact of technologies in driving change in Africa.

Technologies develop rapidly and reach hurricane levels of velocity but quality E-Content and innovative applications lag behind. This book addresses the question how content industries change within a digital environment and what role information and communication technologies play in transforming the competitive landscape. The authors argue that post-industrial societies tend to pay substantial amounts for equipment and gadgets but invest far too little in the quality of the content. As a result, much effort is and has to be spent on the enhancement of E-Content.

The contributions give an elaborate overview of:
- the specifics, challenges and prospects of content in the network economy;
- market developments of digital media services;
- paid content business models;
- impacts on scientific publishing;
- developments in the field of E-Learning;
- the interplay between technology and content with the example of interactive digital TV;
- the mobile games market;
- emerging new cross media markets;
- the need to enhance the usability of websites and mobile applications;
- how digital applications might be used to capture and store our personal experiences.

A final chapter shows the prospects of the European E-Content market and gives an overview of valuable initiatives and resources dealing with the topic of E-Content.

Although Americans tend to take the concept and protection of free expression for granted, free press and free speech are at best only tentatively established in some nations of the world. Covering prehistoric times to mid-1998, this book provides a year-by-year report of the efforts to free the press throughout the world. Since the American concept of free speech came from England, the early chapters place a heavy emphasis on events in England, while later chapters include other nations throughout the world. Ingelhart provides a thorough overview of free press and free speech principles and the continuing effort to extend those freedoms almost everywhere.

The most definitive report ever on verdict effects, this book gives striking new evidence that media assessments of presidential debates sway voters. The authors conducted 2,350 surveys and extensive analysis of news reports to scrutinize the post-debate news of 1988. They also examined the effects of the attack ads used by Bush and Dukakis. They found that the news media consistently downplay debate content and instead emphasize their own views on candidate performance--media verdicts influence voters as much as the debates themselves.

Extensive content analyses and more than 2,350 surveys were conducted to analyze media verdicts on the 1988 debates. The verdicts on Bush, Dukakis, Quayle, and Bentsen announced in post-debate newscasts are compared with those from debates in 1984, 1980 and 1976. The study finds that the news media consistently downplay debate content and instead emphasize their own views on candidate performance. These media verdicts influence voters as much as the debates themselves. The study also examines the effects of attack ads used by Bush and Dukakis, and finds that they backfired--network news probably rebroadcast more excerpts of attack ads in 1988 than ever before. Television journalists, the essays in this book show, have become increasingly less interested in how the debates served the information needs of the voters and increasingly more preoccupied with how they affected the ambitions of the candidates. A noticeable trend in 1988 was as the fall debates went on, voters' beliefs that further debates would be helpful to them went down. Another finding of the study deals with a huge tactical error that the League of Women Voters committed by simultaneously announcing its withdrawal and blasting the format and ground rules imposed on it by the Commission on Presidential Debates. Also, the spin doctors who continually spouted insider information during the 1988 campaign gained more legitimacy and impact than ever before--and had a very strong effect on American public affairs journalism. This intriguing book, which also provides policy recommendations for the debates, their sponsors, and the news media, is useful to journalists, researchers, and civic groups concerned with elections, government, campaign reform, and communications.

Call it a miracle, fate, pure luck, or just another day in the city where nothing is usual, but in 1991 Jimmy Breslin narrowly escaped death - which inspired him to write this book about his life. Two years ago, Breslin was having trouble getting his left eyelid to open and close. This was too peculiar to ignore, so Breslin decided to pay a rare visit to his doctor. As it turned out, the eyelid was a matter of nerves. But extensive testing revealed something unrelated and life-threatening: he had an aneurysm in his brain - a thin, ballooned artery wall that could burst and kill him at any moment unless he opted for a risky surgical procedure. Breslin agreed to the surgery and at age sixty-five, grateful for this miracle (what else could you call it?), began taking stock of his remarkable life.

The breakup of AT&T in 1984 and the events that have occurred since provide an historical opportunity to evaluate innovative behavior in an industry before and after restructuring. The effects of government regulation and market structure on the rate of industrial innovation are not well understood, and existing studies of innovative behavior across industries yield vague and conflicting conclusions. This book provides a detailed study of the effects of market structure and government regulation on innovation in a single industry over a long period of time. The benefits of a stable industry with prices regulated in the interests of consumers are compared with the benefits of a dynamic industry constantly introducing new products.

The history of telecommunications in the United States is summarized, paying particular attention to the effects of market structure and government policy on innovation. Existing economic studies of the telecommunications industry are reviewed, and the arguments for and against the regulated monopoly structure are evaluated. The philosophy and practice of telecommunications regulation are described and the effects of alternative pricing plans on the demand for services and on the creation of incentives for innovation are studied. Current and emerging telecommunications technologies are described in layman's terms in order to provide an intuitive sense of the economic implications of technological advances.

The papers containedin this volume were presentedat the 5th IFIP InternationalC- ference on Theoretical Computer Science (IFIP TCS), 7-10 September 2008, Milan, Italy. TCS is a bi-annual conference.The ?rst conferenceof the series was held in Sendai (Japan, 2000), followed by Montreal (Canada, 2002), Toulouse (France, 2004) and Santiago (Chile, 2006).TCS is organizedby IFIP TC1 (Technical Committee 1: Fo- dations of Computer Science) and Working Group 2.2 of IFIP TC2 (Technical C- mittee 2: Software: Theory and Practice). TCS 2008 was part of the 20th IFIP World Computer Congress (WCC 2008), constituting the TC1 Track of WCC 2008. The contributed papers were selected from 36+45 submissions from altogether 30 countries. A total of 14+16 submissions were accepted as full papers. Papers in this volume are original contributions in two general areas: Track A: Algorithms, C- plexity and Models of Computation;and Track B: Logic, Semantics, Speci?cation and Veri?cation. The conference also included seven invited presentations, from Luca Cardelli, Thomas Ehrhard, Javier Esparza, Antonio Restivo, Tim Roughgarden, Gr- gorz Rozenberg and Avraham Trakhtman. These presentations are included (except one) in this volume. In particular, Luca Cardelli, Javier Esparza, Antonio Restivo, Tim Roughgarden and Avraham Trakhtman accepted our invitation to write full papers - lated to their talks.

This book argues the discursive construction of the EU in national newspapers is pivotal in creating an environment of Euroscepticism. It will challenge the persuasive, manipulative and prejudicial language, sometimes peddled in the influential UK Murdoch and Italian Berlusconi press. The foci are the key Eurosceptic triggers of the euro; the subsequent national economic crises; and immigration, investigated through major events covered over two decades, including the UK's recent Brexit vote. The book will explore the national responses to the post-war project; how the EU is understood through the prism of nationhood; and how that has now manifested itself in Euroscepticism in both countries, lastly articulated through interviews with British and Italian politicians and journalists involved. It will include Euroscepticism's latest chapter. The increasingly key protagonists of the UK Independence Party and Italy's Five Star Movement, want to take Britain out of the EU and Italy out of the euro - covered in the Murdoch and Berlusconi press. This book offers a rigorous academic analysis presented in an accessible style to experts and laypersons alike, exploring concrete articulations of Euroscepticism in the press - Selling the Public Short.

Mott KTA Journalism and Mass Communication Research Award, Kappa Tau Alpha Tankard Book Award, Association for Education in Journalism and Mass Communication (AEJMC) Knudson Latin America Prize, Association for Education in Journalism and Mass Communication (AEJMC) Since 2000, more than 150 journalists have been killed in Mexico. Today the country is one of the most dangerous in the world in which to be a reporter. In Surviving Mexico, Celeste Gonzalez de Bustamante and Jeannine E. Relly examine the networks of political power, business interests, and organized crime that threaten and attack Mexican journalists, who forge ahead despite the risks. Amid the crackdown on drug cartels, overall violence in Mexico has increased, and journalists covering the conflict have grown more vulnerable. But it is not just criminal groups that want reporters out of the way. Government forces also attack journalists in order to shield corrupt authorities and the very criminals they are supposed to be fighting. Meanwhile some news organizations, enriched by their ties to corrupt government officials and criminal groups, fail to support their employees. In some cases, journalists must wait for a "green light" to publish not from their editors but from organized crime groups. Despite seemingly insurmountable constraints, journalists have turned to one another and to their communities to resist pressures and create their own networks of resilience. Drawing on a decade of rigorous research in Mexico, Gonzalez de Bustamante and Relly explain how journalists have become their own activists and how they hold those in power accountable.

In network design, the gap between theory and practice is woefully broad. This book narrows it, comprehensively and critically examining current network design models and methods. You will learn where mathematical modeling and algorithmic optimization have been under-utilized. At the opposite extreme, you will learn where they tend to fail to contribute to the twin goals of network efficiency and cost-savings. Most of all, you will learn precisely how to tailor theoretical models to make them as useful as possible in practice.
Throughout, the authors focus on the traffic demands encountered in the real world of network design. Their generic approach, however, allows problem formulations and solutions to be applied across the board to virtually any type of backbone communication or computer network. For beginners, this book is an excellent introduction. For seasoned professionals, it provides immediate solutions and a strong foundation for further advances in the use of mathematical modeling for network design.
. Written by leading researchers with a combined 40 years of industrial and academic network design experience.
Features
. Considers the development of design models for different technologies, including TCP/IP, IDN, MPLS, ATM, SONET/SDH, and WDM
. Discusses recent topics such as shortest path routing and fair bandwidth assignment in IP/MPLS networks
. Addresses proper multi-layer modeling across network layers using different technologies for example, IP over ATM over SONET, IP over WDM, and IDN over SONET.
. Covers restoration-oriented design methods that allow recovery from failures of large-capacity transport links and transit nodes.
. Presents, at the end of each chapter, exercises useful to both students and practitioners."

Elizabethan Publishing and the Makings of Literary Culture explores the influence of the book trade over English literary culture in the decades following incorporation of the Stationers' Company in 1557. Through an analysis of the often overlooked contributions of bookmen like Thomas Hacket, Richard Smith, and Paul Linley, Kirk Melnikoff tracks the crucial role that bookselling publishers played in transmitting literary texts into print as well as energizing and shaping a new sphere of vernacular literary activity. The volume provides an overview of the full range of practises that publishers performed, including the acquisition of copy and titles, compiling, alteration to texts, reissuing, and specialization. Four case studies together consider links between translation and the travel narrative; bookselling and authorship; re-issuing and the Ovidian narrative poem; and specialization and professional drama. Works considered include Shakespeare's Hamlet, Thevet's The New Found World, Constable's Diana, and Marlowe's Dido, Queen of Carthage. This exciting new book provides both a complement and a counter to recent studies that have turned back to authors and out to buyers and printing houses as makers of vernacular literary culture in the second half of the sixteenth century.

As the Internet revolution continues to unfold and transform telecommunications, pressure is building for faster, less expensive, and more widely accessible broadband service. Such a development would facilitate improved and less expensive traditional applications such as voice telephony and web browsing. It would also enable new and useful applications such as Internet-based television, videoconferencing, and software distribution. Broadband has great potential to improve efficiency and productivity, even to improve national security in some cases. Broadband service and affordability, however, have consistently lagged well behind demand and progress in information technology, with damaging results. The Internet revolution remains incomplete and threatens to stagnate if the situation continues. In The Broadband Problem, economist and technology entrepreneur Charles H. Ferguson explains the causes and ramifications of this damaging bottleneck, and he offers suggestions on improving the current state of affairs. He asserts that current telecommunications law and policy have not provided sufficient levels of new entry, competition, and innovation in the local telecom market. The continuing dominance of ILECs (incumbent local exchange carriers) in that market impedes the healthy, and much-needed, development of an efficient broadband market. The result of these policy and market failures is inadequate technological progress, innovation, and productivity in advanced Internet services and telecommunication services generally. The broadband problem is holding us back, and thus must be addressed and solved. With this important volume, Charles Ferguson has contributed mightily to that mission.

Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services.