Non-profit organisations play a significant role in helping to build a more caring and inclusive Singapore. Organisations in the non-profit sector span over diverse mission and purpose from advancing education, community development, environmental protection, arts and culture, promotion of health and well-being, relief of poverty, and more. For these organisations, navigating the landscape of funders and grantmakers across the public and private sectors is complex and competitive. Against a backdrop of sociodemographic shifts and technological advancement, there is the ongoing quest to stay relevant.This book aims to address the distinctive management challenges of non-profits in Singapore. It draws on the context of this island city-state to discuss strategies and management frameworks that will enable leaders and managers in non-profit organisations to more effectively achieve social impact amidst internal organisational issues and an evolving external landscape.

In celebration of cooperatives' contributions to community development processes and outcomes worldwide, the United Nations designated 2012 as the Year of the Cooperative. Today, as in the past, cooperatives have proved effective in bringing people and organizations together to accomplish a broad array of goals related to fostering social and economic innovation, protecting communities against poor living and working conditions, and promoting a better quality of life. Analytically, as both a movement and as a business model, cooperatives hold much potential for generating the types of synergies, collaboration, and productive and social processes that enable community development to thrive in a variety of local, regional and global contexts. This collection of articles chronicles new developments in the ways in which cooperatives are used in a diverse array of community contexts. They offer insight as to what these changes mean, both empirically and theoretically, for community development in the decades to come. This book is a compilation of articles published in the journal Community Development.

The complete guide to the basics of nonprofit financial management Let's be honest. Most books about financial management are densely written, heavy on jargon, and light on practicality. Expert financial consultant and author Tom McLaughlin takes a different approach with his fourth edition of Streetsmart Financial Basics for Nonprofit Managers. This comprehensive guide provides effective, easy-to-use tips, tools, resources, and analyses. The light, humorous tone in Streetsmart Financial Basics for Nonprofit Managers makes it an accessible resource for nonprofit executives, board members, students, and those new to the field. This book forgoes useless, pretentious verbiage in order to outline real-world strategies that work. This edition includes: * New insights, updates, vignettes, case studies, and examples to deal with the implications of nonprofit financial management * An examination of nonprofit business models in relation to growing demands from the government and other funders * How to construct business plans for virtually any nonprofit entity * Customizable resources including financial worksheets, forms, and Excel templates to help nonprofit managers complete their day to day assignments * A guided tour through common aspects of nonprofit management, such as financial analysis, accounting, and operations Practical and informative, Streetsmart Financial Basics for Nonprofit Managers is the go-to financial management reference for nonprofit managers, boards of directors, and funders.

In the organizational context, the word "innovation" is often associated with private sector organizations, which are often perceived as more agile, adaptable, and able to withstand change than government agencies and nonprofit organizations. But the reality is that, while they may struggle, public and nonprofit organizations do innovate. These organizations must find ways to use shrinking resources effectively, improve their performance, and achieve desirable societal outcomes. Innovation in the Public Sector provides alternative frameworks for defining, categorizing, and studying innovation in government and in the nonprofit sector. Through a diverse collection of international case studies, this book broadens the discussion of innovation in public and nonprofit organizations, demonstrating the hurdles organizations face and examining the technological advances and managerial ingenuity innovators use to achieve their goals, both within and beyond the boundaries of the innovating organization. The chapters shed light on key issues including: how to conceptualize innovation; how organizations decide between competing good ideas; how to implement innovation; how to contend with challenges to innovation; how to judge success in innovation This book provides current and future public managers with the understanding and skills required to manage change and innovation, and is essential reading for all those studying public management, public administration, and public policy.

In the organizational context, the word "innovation" is often associated with private sector organizations, which are often perceived as more agile, adaptable, and able to withstand change than government agencies and nonprofit organizations. But the reality is that, while they may struggle, public and nonprofit organizations do innovate. These organizations must find ways to use shrinking resources effectively, improve their performance, and achieve desirable societal outcomes. Innovation in the Public Sector provides alternative frameworks for defining, categorizing, and studying innovation in government and in the nonprofit sector. Through a diverse collection of international case studies, this book broadens the discussion of innovation in public and nonprofit organizations, demonstrating the hurdles organizations face and examining the technological advances and managerial ingenuity innovators use to achieve their goals, both within and beyond the boundaries of the innovating organization. The chapters shed light on key issues including: how to conceptualize innovation; how organizations decide between competing good ideas; how to implement innovation; how to contend with challenges to innovation; how to judge success in innovation This book provides current and future public managers with the understanding and skills required to manage change and innovation, and is essential reading for all those studying public management, public administration, and public policy.

Managing the Next Generation of Public Workers is a fresh and energetic look at the changing climate of diversity in the public and nonprofit workplace. The workforce of the twenty-first century represents unparalleled complexity: Baby Boomers, GenX, GenY, and Millennials. Although that diversity may be challenging and often overwhelming for public managers, Madinah Hamidullah emphasizes the potential strengths that can be drawn from complex multigenerational relationships. This handbook offers public and nonprofit managers the tools necessary to address generational differences and questions such as: * How do the newer generations in the workplace differ on such fundamentals as work ethic, family values, and retirement horizons? * Are they recruited differently and do they expect a different mix of benefits-perhaps a better work-life balance as a tradeoff for a lower salary? * How can diverse, generational perspectives in the workplace add value by questioning old, traditional assumptions? * Will approaches to organizational decision making necessarily change as new generations take over? The book is for public and nonprofit managers who recognize the challenges of managing a multigenerational workforce, and are therefore seeking helpful insights. This volume is a roadmap not only for human resource (HR) managers, but for all managers who must address the complexities of the human condition-complexities that are complicated by the most rapid succession of workforce generations that we have yet seen.

The ultimate social media field guide for nonprofits--with 101 ways to engage supporters, share your mission, and inspire action using the social web

"101 Social Media Tactics for Nonprofits" features 101 actionable tactics that nonprofits can start using today, and most of the featured resources are free. Broken down into five key areas, this unique guide explains the steps and tools needed to implement each tactic, and provides many real-life examples of how nonprofits are using the tactics.

With this book as your guide, you'll learn how leading nonprofit professionals around the world are leveraging social media to engage constituents, communicate their cause, and deliver on their mission.Presents immediately useful ideas for relevant impact on your organization's social presence so you can engage with supporters in new and inventive waysFeatures 101 beginner to intermediate-level tactics with real-life examplesOffers a workable format to help nonprofits discover new ways of deploying their strategyIncludes nonprofit social media influencers from leading nonprofits around the world including National Wildlife Federation, March of Dimes, and The Humane Society"

Nonprofits know they need to start engaging with supporters through social media channels. This field guide to social media tactics for nonprofits will feature 101 beginner to intermediate-level tactics with real-life examples to help nonprofits discover new ways of deploying their strategy and meeting their social media objectives.

Today America's nonprofit sector, long a critically important part of the nation's social and economic fabric, is more important than ever. Economic woes and cutbacks in public services have put additional burdens squarely on the nonprofit sector's shoulders, exacerbating the sector's longstanding "conflicting multiple identities" as not-for-profit organizations operating in a for-profit market economy, relying heavily on volunteers but expected to meet often-exacting professional standards --part of the private sector yet serving public purposes.

As Lester Salamon explains in his second edition of "The Resilient Sector," America's nonprofit organizations are caught in a force field, buffeted by four rather different impulses --voluntarism, professionalism, civic activism, and commercialism --that are pulling it in rather different directions.

Understanding this force field and the factors shaping its dynamics thus becomes essential to understanding the future of individual organizations and of the nonprofit sector as a whole. To date, far too little attention has been paid to these developing tensions. Salamon explains how and why they developed and how they interact with one another in the ongoing battle for the soul of America's nonprofits.

The core resources and capabilities of any nonprofit organization lie in their human capital; their knowledge, skills and behaviors are critical to the achievement of the organization's mission and performance. Thus, effective management of this key resource is integral to the nonprofit organization's success. This book focuses on the unique characteristics, challenges and contribution of human resource management to the strategic objectives of the nonprofit. It explores contemporary issues that place the management of people at the intersection between the mission, strategy and performance of the organization. The book: * Uses the latest theory to build models that explain the determinants and dimensions of strategic HRM within the nonprofit sector * Examines the core HRM functions in the context of the nonprofit sector to provide insight into how nonprofits can optimize HRM contributions to performance * Provides a step-by-step process to develop, implement and manage HR practices that are aligned with the strategy of the nonprofit organization * Demonstrates how to integrate volunteer management into strategic HRM Using examples from around the world, as well as cases to facilitate learning, this book is ideal for students and professionals interested in strategic human resource management, and nonprofit management.

Most contemporary public managers will work in some type of collaborative or networked arrangement at some time in their professional careers. More and more work in public administration and policy is now being done in collaborative formats, and while there are many studies, articles, and cases describing successful endeavors, a good deal of confusion persists about what, exactly, makes them work. What are the best practices? This book focuses on the processes, protocols, and incentives needed for successful collaborative endeavors. Moving beyond new public governance theories and the limits of new public management, Chandler uniquely focuses on the facilitative skills and tools that members and facilitators need for success in collaborative work. Written by an author with both academic and practical experience in organizing, developing, leading, and facilitating public-private collaboratives, this book has both an academic thrust and an action focus, drawing on case studies from the fields of health and human services to highlight important theoretical and/or practice points. Making Collaboratives Work is required reading for undergraduate and graduate public-administration students of collaborative management, nonprofit administration, organizational theory and practice, communications, public policy, and leadership. The book is also ideally suited to public administrators and nonprofit managers asked to work in public-private partnerships and collaboratives to solve complex problems.

At the turn of the 21st century, a significant boom in the construction of cultural buildings took saw the creation of hundreds of performing arts centers, theaters, and museums. After these buildings were completed, however, many of these cultural organizations struggled to survive, or, alternatively, drifted off mission as the construction project forced monetary or other considerations to be prioritized. Building Better Arts Facilities: Lessons from a U.S. National Study examines the ways in which organizations planned and managed building projects during this boom, and investigates organizational operations after projects were completed. By integrating quantitative data with case-study evidence, the authors identify the differences between the ways some organizations were able to successfully meet the challenges of a large construction project and others that were not. With empirical evidence and analysis, this book highlights better practices for managing and leading cultural building ventures. Readers of this book - be they arts managers, politicians, board members, city planners, foundation executives, or philanthropists - will find that book provides valuable perspective and insight about building cultural facilities, and that reading it will serve to make building projects go more smoothly in the future.

The Matrix Map a powerful tool for nonprofit strategic decision-making Nonprofit sustainability lies at the intersection of exceptional impact and financial viability. The Sustainability Mindset offers nonprofit professionals and board members a step-by-step guide to move your organization towards this intersection. As outlined in the bestselling book Nonprofit Sustainability, "The Matrix Map" is an accessible framework that combines financial and programmatic goals into an integrated strategy. In this next-step resource, the authors detail a rigorous process to develop a meaningful Matrix Map and engage leadership in setting an organization's strategy. Nonprofits that thrive in today's environment are adaptable with a clear understanding of their impact and business model. This book offers nonprofit boards and staff a framework to do so. Drawing on their in-depth experience, the authors provide an easy-to-follow process complete with tools and templates to help organizations visualize their business model and engage in strategic inquiry. The book provides a variety of illustrative examples to show how the Matrix Map works for all types of organizations. Nonprofit executives and board member are sure to benefit from The Matrix Map analysis. * Offers step-by-step guidance for creating a Matrix-Map, a visual representation of an organization's business model * Helps organizations assess how each of their programs contributes toward their desired impact and their financial bottom-line. * Filled with compelling examples of how The Matrix Map helps nonprofits with strategic decision-making * Written by the coauthors of the groundbreaking book Nonprofit Sustainability This comprehensive resource will give any nonprofit the framework they need to make decisions for sustainability and the templates and tools to implement it and help leaders address the challenges inherent in balancing mission impact with financial viability.

Public service values are too rarely discussed in public administration courses and scholarship, despite recent research demonstrating the importance of these values in the daily decision making processes of public service professionals. A discussion of these very tenets and their relevance to core public functions, as well as which areas might elicit value conflicts for public professionals, is central to any comprehensive understanding of budget and finance, human resource management, and strategic planning in the public sector. Public Service Values is written specifically for graduate and undergraduate courses in public administration, wherever a discussion of public service ideals might enrich the learning experience and offer students a better understanding of daily practice. Exploring the meaning and application of specific values, such as Neutrality, Efficiency, Accountability, Public Service, and Public Interest, provides students and future professionals with a 'workplace toolkit' for the ethical delivery of public services. Well-grounded in scholarly literature and with a relentless focus on the public service professional, Public Service Values highlights the importance of values in professional life and encourages a more self-aware and reflective public practice. Case studies to stimulate reflection are interwoven throughout the book and application to practice is cemented in a final section devoted to value themes in professional life as well as a chapter dedicated to holding oneself accountable. The result is a book that challenges us to embrace the necessity of public service values in our public affairs curricula and that asks the important questions current public service professionals should make a habit of routinely applying in their daily decision making.

Originally published by Stevenson, Inc., this practical resource features goal-setting procedures, ways to engage key staff and others, and action plans for shaping effective annual fundraising strategies for nonprofit organizations. Important topics covered include: * Annual dollar and participation goals * Board engagement * Committee objectives * First-year plans * Direct mail appeals * Quantifiable objectives * Staff retreats * Monitoring progress * Outreach to diverse audiences * Volunteer involvement * Analysis and evaluation Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Originally published by Stevenson, Inc., this practical resource provides Chambers of Commerce with helpful information regarding growing, managing, and serving membership. From creating a plan and strengthening member benefits to recruitment strategies, this manual is filled with best practices and examples of what various Chambers of Commerce have done to achieve membership success. Important topics covered include: * Operation plans * Networking * Member benefits * Unique member incentives * Member orientation * Social media outreach * Effective communication * Member awards * Special events * Customer care * Internships * Member networking opportunities * Maximize member receptions * Effective ice breakers * New member receptions * Setting policies * Member communication Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Originally published by Stevenson, Inc., this practical resource presents nonprofit organizations with information on how to secure major gifts, including expert advice on how to identify and approach donors and tips, techniques, and best practices for soliciting major gifts. Important topics covered include: * Pursuing estate gifts * Assessing donor preferences * Leveraging existing endowments * Naming opportunities * Promoting bequests * Soliciting major gifts * Strategies for first-time donors * Donor communication * Capital campaigns * Endowment agreements * Leveraging board members * Accountability * Cumulative giving * Financial assessment * Donor referrals Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Originally published by Stevenson, Inc., this practical resource helps nonprofit professionals improve presentation skills; prepare effective solicitation teams; and train staff, volunteers and board members on the ask. It also gives expert advice on approaching donors for major gifts, tailoring individual proposals, and improving efforts to solicit major gifts. Important topics covered include: * Closing techniques * Donor communication * Overcoming call reluctance * The science of asking questions * Negotiation skills * Setting the ask amount * Dealing with objections and refusals * Prospect conversation starters * Major gifts advisory committees * Listening skills tips * Decision delays * Upselling * Corporate solicitation * Gift proposals * Sales skills * Evaluating prospects Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

You can't take care of the world without taking care of yourself. Being the Change is written for activists who work in organizations with social missions, and those who are involved in social change outside of their jobs. It provides empirically supported self-care strategies from cognitive behavior therapies and other psychological interventions for coping with the challenges of difficult yet meaningful work. Although therapy can often help alleviate anxiety or depression, individuals can also apply therapy-based strategies as part of their self-care. This book is a practical guide that helps readers enhance their ability to be effective agents of change. Readers will learn how to clarify their values, identify their strengths, manage their emotions and relationships, and incorporate self-care as part of their personal and professional development. A rich catalog of case examples, exercises, and actionable ideas make this book a comprehensive toolkit for people who want to take their social engagement to the next level in a healthy and productive way.

Why does it cost nonprofits on average $20 to raise $100, while it costs companies only $4?

Simply put: Nonprofits have no leverage. No one has to make a donation. And since most donors have no direct stake in the organizations they support, they make donations out of the goodness of their hearts. If donors feel like writing a check, they will. If they don't, they won't.

The End of Fundraising turns fundraising on its head, teaching nonprofits how to stop begging for charity and start selling impact.

For the first time, nonprofits have economic power. We live in a new era where consumers, businesses, investors, employees, and service providers attach real economic value to social outcomes. An era where yesterday's "feel good" issues--education, the environment, health care, the arts, and animal rights--now have direct economic consequences and opportunities. Nonprofits now have leverage. To use this leverage, nonprofits must learn how to "sell" their impact to a new set of stakeholders.

Using his fifteen years of experience advising the world's leading nonprofits, foundations, and corporations, Jason Saul reveals the formula for how nonprofits transcend the paradigm of charitable fundraising and reach true financial sustainability. Specifically, this groundbreaking book offers nonprofit professionals a guide toUnderstand the role of social change in our economyCapture and communicate impact in simple, compelling termsIdentify the new market stakeholders that value nonprofit outcomesCreate powerful value propositions to increase leverageImprove the success of a nonprofit's pitches to funders

The End of Fundraising includes the tools needed to effectively frame, market, and sell a nonprofit organization's impact, and contains step-by-step guidance for creating dynamic new opportunities with a variety of funders.

Marketing for Cultural Organizations presents traditional marketing theory with a focus on the aspects most relevant to arts or cultural organizations. The book explains how to overcome the division between the concepts of high art and popular culture by targeting the new tech savvy cultural consumer. As arts patronage has declined, and given new technological advances, arts organizations have had to adapt to a new environment and compete for an audience. This edition emphasizes visitor or audience participation, as well as the use of social media in attracting and maintaining an audience. Learning to harness social media and technology in order to encourage a dialogue with its audience is of primary importance for arts organizations. This book covers: - Cost effective methods of researching the audience using technology - Developing a consistent, branded online message - Using social media to increase audience engagement, and involve them in the creative process With an approach that is jargon-free and focused on practical application, this book is designed for both undergraduate and graduate students of arts marketing and cultural management.

Practical guidance to maximize financial results while driving positive social change The Mission-Driven Venture provides actionable guidance for leveraging the power of the marketplace to solve the world's most vexing social problems. Written by attorney and financial advisor Marc J. Lane, a renowned thought leader and expert on entrepreneurship, social enterprises, impact investing and entrepreneurial finance, this book reaches the full spectrum of interests represented at the intersection of business and social change. Whether a social entrepreneur, impact investor, socially conscious individual, or a nonprofit or foundation leader, any reader committed to social innovation can benefit from this practical roadmap to the rapidly developing arena of social enterprise. Through real-world accounts of the journeys and successes of mission-driven ventures, Lane effectively illustrates the transformative potential of social enterprise, inspiring the reader to be an agent of change. Among the many tools offered through The Mission-Driven Venture, readers will: * Find functional guidance to move from idea to reality with a step-by-step guide to designing and implementing a successful mission-driven venture * Assess the benefits and challenges of the business models and entity choices available to the social entrepreneur * Examine the entrepreneurial linkages between nonprofits and for-profits * Recognize governance issues that can arise when mission and profit objectives clash, and discover tools for managing them * Explore evolving trends and developments in financing social enterprise * Discover methods and tools for measuring and reporting social impact * Develop an effective strategy for achieving both financial success and meaningful social impact

Civil society organizations, nonprofits, national and international nongovernmental organizations, and a variety of formal and informal associations have coalesced into a world political force. Though the components of this so-called third sector vary by country, their cumulative effects play an ever-greater role in global affairs. Looking at relief and welfare organizations, innovation organizations, social networks, and many other kinds of groups, Meghan Elizabeth Kallman and Terry Nichols Clark explore the functions, impacts, and composition of the nonprofit sector in six key countries. Chinese organizations, for example, follow the predominantly Asian model of government funding that links their mission to national political goals. Western groups, by contrast, often explicitly challenge government objectives, and even gain relevance and cache by doing so. In addition, Kallman and Clark examine groups in real-world contexts, providing a wealth of political-historical background, in-depth consideration of interactions with state institutions, region-by-region comparisons, and suggestions for how groups can borrow policy options across systems. Insightful and forward-seeing, The Third Sector provides a rare international view of organizations and agendas driving change in today's international affairs.

The long-awaited new edition of this highly praised text includes full coverage of policy issues and professional practice in nonprofit organizations, as well as at federal, state, and local levels of government. Retaining its accessible writing style, this sixth edition: examines the latest management theories (such as employee engagement and motivation) and current issues including disability, privatization, merit systems, and family and medical leave; roots the discussion in public policy issues, providing students with a better understanding of the actors involved and the broader context of personnel administration; provides abundant pedagogical tools, including learning objectives, summaries, and discussion questions, to guide student understanding and foster critical thinking; includes exercises and case studies throughout the book for individual or group work, helping students apply public personnel management concepts to real world situations. In addition to full coverage of the increasingly important role of personnel management in nonprofit organizations, this new edition has been thoroughly updated to include timely material on the effects of the 2008 global recession, public service contracting, public sector unions, security concerns, performance measurement, remote management, management of volunteers, the challenges and opportunities of developing an organizational culture, and lessons from the experiences of countries around the world. This is a textbook that is ideally suited to prepare students to manage people, effectively, whether in government, nonprofit organizations, NGOs, or in the private sector.