Grow your start-up into a global influence with real-world impact Scaling Global Change provides social entrepreneurs with the strong organizational foundation they need to change the world. Through the story of Room to Read, one of the fastest-growing nonprofits in the last 18 years, this book features clear, real-world lessons for growing a non-profit or social enterprise, with special insight into girls' education and literacy programming in lower-income countries. By outlining theories of program, operational, and system-level change, the discussion delves into the meat of the entrepreneurial spirit and applies it directly to everyday strategic decisions. The book begins with an overview of essential communication, vision, and execution fundamentals, and then dives into a discussion of metrics, monitoring, planning, leadership, and more. Clear guidance on internal operations, fundraising, team building, management, and other central topics provides a roadmap for new and experienced leaders, while further exploration of influence, strategy, and government funding relates the wisdom of experience from the perspective of a successful organization. Cross the chasm from start-up to mature organization with worldwide impact Gain insight into the theoretical and practical underpinnings of nonprofit success Adopt new perspectives on effectiveness, excellence, and influence Translate ideas into action in a way that will change the world Social entrepreneurship has taken off more than ever, and the market is crowded with optimistic leaders wanting to change the world. How do you differentiate your organization from the pack? How can you stand out, stand up, and make a real impact? These lessons are gained through experience and building a strong organizational culture; Room to Read has treaded this path and found itself at the heights of success. With Scaling Global Change, you reap the benefit of experiential lessons while applying them to the success of your own organization. **All Royalties from the sale of Scaling Global Change will be donated directly to Room To Read**

While many introductory public administration textbooks contain a dedicated chapter on ethics, The Public Administration Profession is the first to utilize ethics as a lens for understanding the discipline. Analyses of the ASPA Code of Ethics are deftly woven into each chapter alongside complete coverage of the institutions, processes, concepts, persons, history, and typologies a student needs to gain a thorough grasp of public service as a field of study and practice. Features include: A significant focus on "public interests," nonprofit management, hybrid-private organizations, contracting out and collaborations, and public service at state and local levels. A careful examination of the role that religion may play in public servants' decision making, as well as the unignorable and growing role that faith-based organizations play in public administration and nonprofit management at large. End-of-chapter ethics case studies, key concepts and persons, and dedicated "local community action steps" in each chapter. Appendices dedicated to future public administration and nonprofit career management, writing successful papers throughout a student's career, and professional codes of ethics. A comprehensive suite of online supplements, including: lecture slides; quizzes and sample examinations for undergraduate and graduate courses containing multiple choice, true-false, identifications, and essay questions; chapter outlines with suggestions for classroom discussion; and suggestions for use of appendices, e.g., how to successfully write a short term paper, a brief policy memo, resume, or a book review. Providing students with a comprehensive introduction to the subject while offering instructors an elegant new way to bring ethics prominently into the curriculum, The Public Administration Profession is an ideal introductory text for public administration and public affairs courses at the undergraduate or graduate level.

A comprehensive introduction to the field of philanthropy, Philanthropy and Society challenges the reader to think deeply about the role of philanthropic institutions in shaping and bettering the communities they serve and civil society as a whole. While all agree that the function of philanthropic organizations is to maximize the impact of grant making, there is little consensus on how to do that. This book focuses on two trends that have emerged: strategic philanthropy and increasing diversity, equity and inclusion in philanthropy. Amidst persistent societal inequities, the proliferation of philanthropy leaves one wondering about the potential of this expanding industry to influence social change as well as include constituents beyond donors and their staff. The book offers several case studies of different types of foundations from around the world that demonstrate several tactics used to develop plans that are both strategic and inclusive. Upper-level undergraduate and postgraduate students of philanthropy, as well as professionals, will come away from this book with a more nuanced and practical sense of the challenging questions the field of philanthropy faces, and the different ways they can be tackled.

An updated edition of a groundbreaking book on best practices for nonprofits

What makes great nonprofits great? In the original book, authors Crutchfield and McLeod Grant employed a rigorous research methodology derived from for-profit books like "Built to Last." They studied 12 nonprofits that have achieved extraordinary levels of impact--from Habitat for Humanity to the Heritage Foundation--and distilled six counterintuitive practices that these organizations use to change the world.Features a new introduction that explores the new context in which nonprofits operate and the consequences for these organizationsIncludes a new chapter on applying the Six Practices to small, local nonprofits, including some examples of these organizationsContains an update on the 12 organizations featured in the original book--how they have fared, what they've learned, and where they are now in their growth trajectory

This book has lessons for all readers interested in creating significant social change, including nonprofit managers, donors, and volunteers.

Originally published by Stevenson, Inc., this practical resource features goal-setting procedures, ways to engage key staff and others, and action plans for shaping effective annual fundraising strategies for nonprofit organizations. Important topics covered include: * Annual dollar and participation goals * Board engagement * Committee objectives * First-year plans * Direct mail appeals * Quantifiable objectives * Staff retreats * Monitoring progress * Outreach to diverse audiences * Volunteer involvement * Analysis and evaluation Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Originally published by Stevenson, Inc., this practical resource provides Chambers of Commerce with helpful information regarding growing, managing, and serving membership. From creating a plan and strengthening member benefits to recruitment strategies, this manual is filled with best practices and examples of what various Chambers of Commerce have done to achieve membership success. Important topics covered include: * Operation plans * Networking * Member benefits * Unique member incentives * Member orientation * Social media outreach * Effective communication * Member awards * Special events * Customer care * Internships * Member networking opportunities * Maximize member receptions * Effective ice breakers * New member receptions * Setting policies * Member communication Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Originally published by Stevenson, Inc., this practical resource helps nonprofit professionals improve presentation skills; prepare effective solicitation teams; and train staff, volunteers and board members on the ask. It also gives expert advice on approaching donors for major gifts, tailoring individual proposals, and improving efforts to solicit major gifts. Important topics covered include: * Closing techniques * Donor communication * Overcoming call reluctance * The science of asking questions * Negotiation skills * Setting the ask amount * Dealing with objections and refusals * Prospect conversation starters * Major gifts advisory committees * Listening skills tips * Decision delays * Upselling * Corporate solicitation * Gift proposals * Sales skills * Evaluating prospects Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

The Matrix Map a powerful tool for nonprofit strategic decision-making Nonprofit sustainability lies at the intersection of exceptional impact and financial viability. The Sustainability Mindset offers nonprofit professionals and board members a step-by-step guide to move your organization towards this intersection. As outlined in the bestselling book Nonprofit Sustainability, "The Matrix Map" is an accessible framework that combines financial and programmatic goals into an integrated strategy. In this next-step resource, the authors detail a rigorous process to develop a meaningful Matrix Map and engage leadership in setting an organization's strategy. Nonprofits that thrive in today's environment are adaptable with a clear understanding of their impact and business model. This book offers nonprofit boards and staff a framework to do so. Drawing on their in-depth experience, the authors provide an easy-to-follow process complete with tools and templates to help organizations visualize their business model and engage in strategic inquiry. The book provides a variety of illustrative examples to show how the Matrix Map works for all types of organizations. Nonprofit executives and board member are sure to benefit from The Matrix Map analysis. * Offers step-by-step guidance for creating a Matrix-Map, a visual representation of an organization's business model * Helps organizations assess how each of their programs contributes toward their desired impact and their financial bottom-line. * Filled with compelling examples of how The Matrix Map helps nonprofits with strategic decision-making * Written by the coauthors of the groundbreaking book Nonprofit Sustainability This comprehensive resource will give any nonprofit the framework they need to make decisions for sustainability and the templates and tools to implement it and help leaders address the challenges inherent in balancing mission impact with financial viability.

New edition of a classic guide to ensuring effective organizational performance

Thoroughly revised and updated, the second edition of "Managing and Measuring Performance in Public and Nonprofit Organizations" is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.

The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively.Includes significant updates that offer a more integrated approach to performance management and measurementOffers a detailed framework and instructions for developing and implementing performance management systemsShows how to apply the most effective performance management principlesReveals how to overcome the barriers to effective performance management

"Managing and Measuring Performance in Public and Nonprofit Organizations" identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Originally published by Stevenson, Inc., this practical resource provides nonprofit and charity leaders and professionals with memorial and in-tribute giving ideas that will benefit their organizations. Important topics covered include: * Memorial gift ideas * Special events * Brochures * Family outreach * Online tribute pages * Guardian angel programs * Annual fund stewardship * Tribute and memorial programs * Memorial giving tips * Donor communication * Strategic collaboration * Challenge gifts Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

This award-winning book draws on examples from hundreds of foundations and non-profits to explain how to create and carry out strategies that deliver meaningful results. In this new edition, Paul Brest and Hal Harvey articulate the components of a "smart strategy" to guide the social sector as this book has done for the last decade.

This timely collection of cutting-edge articles offers a complete overview of marketing in the nonprofit sector. Written by a leading team of international experts, it examines the issues faced by public and nonprofit organizations in marketing and raising funds, and provides a comprehensive review of the latest research. An introductory section reviews the history of ideas in nonprofit marketing and examines those fundamental marketing principles of special relevance to nonprofit organizations. The book then explores in-depth the latest thinking in each of the most important nonprofit arenas, including: voluntary sector marketing fundraising arts marketing education marketing political marketing social marketing volunteer recruitment, management and retention public sector marketing and e-government. Containing real-world examples and case study material throughout, The Routledge Companion to Nonprofit Marketing makes an important contribution to our understanding of marketing theory and practice in the nonprofit sector. It is an essential reference for all students, researchers and practitioners working in nonprofit marketing, fundraising or philanthropy.

Offering a new framework for nonprofit brand management, this book presents the Brand IDEA (Integrity, Democracy, and Affinity). The framework eschews traditional, outdated brand tenets of control and competition largely adopted from the private sector, in favor of a strategic approach centered on the mission and based on a participatory process, shared values, and the development of key partnerships. The results are nonprofit brands that create organizational cohesion and generate trust in order to build capacity and drive social impact. The book explores in detail how nonprofit organizations worldwide are developing and implementing new ways of thinking about and managing their organizational brands.

As the first book ever published for public administration statistics courses, APPLIED STATISTICS FOR PUBLIC AND NONPROFIT ADMINISTRATION makes a difficult subject accessible to students and practitioners of public administration and to non-profit studies who have little background in statistics or research methods. Steeped in experience and practice, this landmark text remains the first and best in research methods and statistics for students and practitioners in public-and nonprofit-administration. All statistical techniques used by public administration professionals are covered, and all examples in the text relate to public administration and the nonprofit sector. Avoiding jargon and formula, this text uses a step-by-step approach that facilitates student learning.

Praise for Leading Across Boundaries

"Leading Across Boundaries is a terrific resource for nonprofit leaders. It is filled with great stories of collaboration, and also with the how-to's to make them work "
-Arlene Kaukus, former president, United Way of Buffalo and Erie County, and a nonprofit consultant

"Linden illustrates the importance of collaboration, but drives further into issues of networks to teach us valuable lessons about core interests, trust, leadership, and success. This book is a very valuable and timely resource for practitioners who seek to produce more value from effective collaboration."
-Stephen Goldsmith, Daniel Paul Professor of Government, Kennedy School of Government, Harvard University, and author, The Power of Social Innovation

"Linden provides a fresh, practitioner-oriented perspective on the topic of collaboration-especially for those in the public and nonprofit sectors wanting to benefit from Web 2.0 and social-networking technologies. It's a gem of a book and a terrific road map for leading change."

-Warren Master, president and editor-in-chief, The Public Manager

"Linden uses fabulous examples to illustrate the essential ideas for collaboration and for effective leadership. His discussions of political acumen and the interpersonal side of collaboration are especially enlightening. I've been a manager for a long time, and wish I'd read this book earlier in my career "
-Ellen Switkes, assistant vice president emeritus, academic advancement, office of the president, University of California

"Trust, transparency, and relationships are keys to successful collaboration. Linden takes these concepts and more and constructs a masterful lesson plan for us to follow."
-Tim Longo, police chief, Charlottesville, Virginia

..".an invaluable contribution to anyone charged with shaping organizations, big and small."-Don Kettl, author, The Next Government of the United States

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

In the current economic climate, nonprofits need to focus on ways to stand out from the crowd, win charitable dollars, and survive the downturn. Effective, mission-focused communications can help organizations build strong identities, heightened reputations, and increased fundraising capability. "Brandraising" outlines a mission-driven approach to communications and marketing, specifically designed to boost fundraising efforts. This book provides tools and guidance for nonprofits seeking to transform their communications and marketing through smart positioning, branding, campaigns, and materials that leverage solid strategy and great creative, with a unique focus on the intersection of communications and fundraising.

Over the past three decades or so, the nonprofit, voluntary, or third sector has undergone a major transformation from a small cottage industry to a major economic force in virtually every part of the developed world as well as elsewhere around the globe. Nonprofit organizations are now major providers of public services working in close cooperation with governments at all levels and increasingly find themselves in competition with commercial firms across various social marketplaces. This transformation has come with ever-increasing demands for enhancing the organizational capacities and professionalizing the management of nonprofit institutions. The Routledge Companion to Nonprofit Management is the first internationally focused effort to capture the full breadth of current nonprofit management research and knowledge that has arisen in response to these developments. With newly commissioned contributions from an international set of scholars at the forefront of nonprofit management research, this volume provides a thorough overview of the most current management thinking in this field. It contextualizes nonprofit management globally, provides an extensive introduction to key management functions, core revenue sources and the emerging social enterprise space, and raises a number of emerging topics and issues that will shape nonprofit management in future decades. As graduate programs continue to evolve to serve the training needs in the field, The Routledge Companion to Nonprofit Management is an essential reference and resource for graduate students, researchers, and practitioners interested in a deeper understanding of the operation of the nonprofit sector.

Managing Public and Nonprofit Organizations approaches public management learning in a unique way, examining more than 100 high-profile and little-known administrative failure and success stories to explore how failures happen, how they can be prevented, and how to replicate successes in other jurisdictions. Organized to complement a standard public management or organizational behavior textbook structure, and to satisfy NASPAA accreditation requirements, this book explores both traditional public administration functions (performance management, financial management, human-resource management, procurement management, policymaking, capital management, and information-technology management) and organizational concepts (organizational structure and organizational culture). Unlike a traditional casebook, the accompanying stories do not stop in the middle to ask the readers what they would do; instead readers are asked to consider how the events illuminate what public management means and how to make it most effective. The stories ground and give meaning to the book's review of principles and best practices. Stories include both well-known and highly reported stories of success and failure including Wikileaks, the Boston Marathon bombing, bankruptcy of Detroit, British Petroleum oil spill, 9/11 World Trade Center attack, decision to invade Iraq, Affordable Care Act website rollout, "Bridgegate" scandal, and the Brooklyn Navy Yard killings. The stories do not pass judgment on governments and nonprofits as institutions, but rather teach students and practitioners best management practices by example. Discussion questions are included at the end of each chapter to prompt classroom discussion.

Practical tools and techniques to incorporate ethical standards and practices in nonprofit fundraising Nonprofit Fundraising Strategy is a helpful and inspiring resource for nonprofits large and small, young and mature, local and international. The insightful guidance and case studies found within these pages will help you understand how to address specific ethical issues within your nonprofit and leave plenty of food for thought and discussion. * Adds new materials on new business practice codes, the Ethics Assessment Inventory, coverage of new ethics standards * Now includes an ethics assessment tool on the Ethical Fundraising, Second Edition companion website * Considers essential topics including: appearance of impropriety, rights of donors, tainted money, using donations as intended, choosing a leadership role, ethical decision-making, restoring public confidence in the nonprofit sector, and the ethics of grant making and grant seeking * Written by luminaries in the field of ethics in fundraising * Explores a topic that all professional fundraisers must engage with in order to build the trust and confidence of the giving public * Offers an invaluable collection of essays based on the rich experience of philanthropic leaders * Presents wise reflections on the central role of ethics in fundraising Featuring contributions from a host of well-known and respected senior-level fundraising professionals, several of whom are members of the AFP Ethics Committee, Nonprofit Fundraising Strategy features a wealth of practical tools to help fundraising practitioners, board members, and governing boards implement these essential concepts into their own organizations.

This book is based on an important but complicated question: How have nonprofit human service organizations sustained themselves over time? It documents the organizational histories of pioneering nonprofits that have unique missions and significant longevity - in one case, 157 years. This volume provides one of the few documented histories of nonprofit human service organizations and includes a cross-case analysis of the major themes that help to expand our understanding of organizational lifecycles with respect to organizational growth and resilience. The major themes appear in the form of clusters of organizations that are exemplars of: leadership (experiences of either founding or long-term executive directors); internal operations (capacity to respond to changing community needs); and external relations (capacity to develop unique and/or sustained relationships with funding sources and/or donor populations). These cases also provide students of nonprofit management with opportunities for case-based learning that complements the more time-limited and episodic teaching cases which rarely provide learners with a longitudinal perspective of nonprofit organizations. This book was originally published as a special issue of the Journal of Evidence-Based Social Work.