Iceberg Philanthropy turns traditional planned giving on its head by showing fundraisers how very ordinary donors are making extraordinary gifts to charity in their wills. With a powerful synergy of major gift strategy and direct marketing tactics, Iceberg Philanthropy shows fundraisers how to extend their reach way beyond previous planned giving frontiers. A must read for any fundraiser with an imagination and a sense of humour

Supervision is a critical function of leadership that is often overlooked, and yet the quality of supervision is often what makes or breaks a leader-and an organization. Supervision Matters is full of bite-size ideas for how to become a more effective supervisor, including advice on how to be clear about expectations, giving helpful feedback, manage yourself, and more. Each chapter is structured around how you approach a part of your work as a supervisor: how you talk, how you think about others, how you run meetings, how you lead, and more. Whether you're a front-line supervisor or a CEO, this book will help you sharpen your skills and improve morale by transforming your supervision skills into user-friendly tactics that work.

Nonprofit organizations need smart, informed managers. This comprehensive introductory textbook aims to expose students to the range of responsibilities expected from modern nonprofit organizations and their boards, executive management, frontline staff, and community volunteers. Section 1 focuses on the characteristics of a nonprofit organization, with an explanation of the specific attributes of both charitable and member-serving nonprofits. It considers the historical development of the nonprofit sector as a whole and of the human services subsector in particular, culminating with a review of the political and economic climate in which nonprofits operate. Section 2 considers theories of leadership. The multiple roles of the nonprofit professional leader are delineated, to recognize that the same person may serve as manager and administrator, motivated by different priorities when functioning in each capacity. Ethical issues are also considered, along with the theoretical and practical aspects of decision-making, and the relationship between organizational culture and organizational change. Sections 3 and 4 address the specific skills of the nonprofit leader involved in securing material resources and managing human resources, respectively. The book concludes with a focus on the role of volunteers and the need for organizations to provide them good experiences if they want volunteers to keep coming back. Featuring an extended case study, this book is a useful guide for students and professionals new to the workplace on topics such as successfully managing change, strengthening programs, nurturing a dynamic board of directors, diversifying revenues, and building a strong, committed staff and volunteer corps.

Originally published by Stevenson, Inc., this practical resource features strategies for nonprofit organizations to plan, celebrate, and engage constituents in milestone events. Important topics covered include: * Community engagement * Fundraising * Planning and preparation essentials for yearlong events * Inauguration ceremonies * Facility dedications * Organizational collaboration * Recognition programs * Celebrity events * Talent competitions * Time capsules * Grand re-openings * Celebrating organizational history * Anniversary milestones Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Funded! leads readers from knowing nothing about writing grants to having a complete grant proposal. Based on personal experience and the experiences of dozens of professional nonprofit grantwriters, students learn about writing grants by completing exercises at the end of each chapter, moving from finding funding opportunities to submitting the completed proposal. The book covers every essential grantwriting topic: finding funding, writing needs statements, finding or developing evidence-based programs, developing logic models, writing evaluation plans, describing implantation plans, budgeting, sustainability planning, and submission to the funder. Overall, it is an invaluable resource that provides flexibility for instructors, students, and professionals to learn about grantwriting in a variety of settings and formats.

From a leading expert on nonprofit marketing, the only marketing handbook a nonprofit manager will ever need-now fully revised and updated

In "Successful Marketing Strategies for Nonprofit Organizations, Second Edition," nonprofit marketing guru Barry J. McLeish shares everything he's learned during more than two decades managing and consulting nonprofits of every shape and size. Skipping all the arcane theory and the business school jargon, he gives you clear, step-by-step advice and guidance and all the tools you need to develop and implement a sophisticated marketing program tailored to your organization's needs and goals.New sections on the new media available to nonprofit marketersTechniques for analyzing your market and developing a comprehensive marketing planMarketing strategies that will support fund-raising, promote new services, and enhance your organization's reputation and visibilityMethods for developing a marketing program that reaches both the consumers of your service and the donors who support your organization

Do you need to breathe new life into your existing marketing department? "Successful Marketing Strategies for Nonprofit Organizations, Second Edition" gives you the tools, the know-how, and the confidence you need to succeed.

Most approaches to nonprofit organizational leadership are borrowed from the for-profit sector. But these models are often inadequate to address the issues nonprofit leaders face. We need a new framework for nonprofit management that is rooted in historical precedent and biblical principles yet is also appropriate for the nonprofit context. Nonprofit consultant and researcher Kent Wilson presents a comprehensive model for steward leadership, in which leaders act as stewards or trustees, never as owners. Scripture and history give concrete examples of stewards who manage resources on behalf of others for the good of others. Wilson applies this classical understanding of the steward to modern organizational management, defining and developing steward leadership as an alternative to its cousin, servant leadership. Steward leadership offers great hope for the transformation and effectiveness of nonprofit leadership for stakeholders, board members, executive directors and staff members. Designed by a nonprofit leader for nonprofit leaders, this fresh approach to leadership gives you a new focus to lead your organization with excellence.

Called to Serve is for people with questions about creating and maintaining a successful nonprofit board. How can the board of a nonprofit organization work best? Now that I'm on such a board, what should I do? How can we find the best trustees? How should I think about my work for nonprofits? What kind of relationship between a board and the staff will work best? How can we organize and develop the service of busy, committed people? Internationally renowned CEO and best-selling author Max De Pree packs his many years of experience on nonprofit boards into these short letters directed to busy folks active in nonprofit life. Brief, clear, and -- above all -- useful, Called to Serve notes the marks of an effective board, lays out the proper work of boards, gives choices for structuring a nonprofit board, and covers the roles and relationships of board chairpersons, trustees, and presidents. Today there are more than 1.5 million nonprofit organizations in America, with 109 million people working in this important sector of society. In spite of this surprising fact, very little training exists for this kind of service. Called to Serve is valuable not only because it fills this need but also because it comes from the pen of one of America's most experienced and respected business leaders.

A complete analysis of the law, practices, and trends of nonprofit governance from two of the nation's leading lawyers on the law of tax-exempt organizations

Recent scandals in the charitable sector as well as the adoption of a myriad of nonprofit best practices and guidelines have created a need and demand for better governance of nonprofits. In Nonprofit Governance, renowned author Bruce R. Hopkins and his law partner, Virginia Gross, share their combined decades of legal expertise to provide a comprehensive, authoritative examination of the law, practices, and trends of nonprofit governance.

In this comprehensive, one-stop resource, Hopkins and Gross deftly summarize the law that exists and explain and evaluate the many good governance principles that have been promulgated. "Nonprofit Governance" helps leaders and managers of nonprofit organizations, and their lawyers, accountants, and advisors, to: Understand the legal backdrop for nonprofit governanceSift through the numerous good governance principles and guidelinesSelect the ones that most appropriately apply to their particular organizationDevise suitable policies and proceduresImprove their operations and effectivenessUndertake a comprehensive governance legal auditBe in a position to file Forms 990 that cast them in the best possible light regarding nonprofit governance

"Nonprofit Governance" is a must-read for anyone facing good governance decisions in a nonprofit organization and is lost in the maze of conflicting principles, ever-increasing policies and procedures, murky law, and the intensity of the IRS in insisting on adoption of various principles in the absence of legal requirements for them.

A concise overview of the legal needs of nonprofit organizations

"Good Counsel" is a compact and personable overview of the legal needs of nonprofits, crafted by one of America's most astute nonprofit general counsels. The book distills the legal needs of the 1.8 million tax-exempt organizations in the United States.Written in a clear and accessible style, with plenty of humor and storytelling as well as illustrative case studies, "Good Counsel" explains the basics of nonprofit corporate law, governance, and the tax exemption. It then takes a department-by-department look at legal topics relevant to program, fundraising, finance, communications, human resources, operations, contracts, government relations, and more. "Good Counsel" is designed help organizations fulfill their missions to do the public good.

Designed to impart confidence and demystify the issues, "Good Counsel" is a must-read for nonprofit professionals and board members as well as lawyers and law students. Using "Good Counsel" as their playbook, lawyers, executives, and trustees can get an overview of the most common legal, governance, and compliance issues facing their organization and together ramp up a top-notch legal function. Contains practice pointers, checklists, and assessment toolsFeatures sample contracts, licenses, and other form documentsFilled with case studies and end-of-chapter focus questions, as well as available lesson plans for easy classroom use by educators in business, management, public policy, and law schools

"Good Counsel" is the first-of-its-kind guidebook written by the sitting General Counsel of a major nonprofit. Written by influential author, speaker, and Bar leader Lesley Rosenthal, the General Counsel of Lincoln Center for the Performing Arts, "Good Counsel" shares the insights of a Harvard Law School graduate with years of in-house and business law experience as well as board service.

"This volume centers on the lives and experiences of female and African American leaders of foundations and nonprofits. Contributors to the volume examine race and gender as constructs and provide a theoretical background for understanding their effect on the psycho-social development of the individuals. They explore their family backgrounds and childhood experiences as well as the impact of education on their lives and future leadership. "--

Dieses Buch gibt einen systematischen und leicht verstandlichen UEberblick uber das Personalmanagement in Non-Profit-Organisationen und zeigt die Besonderheiten, Rahmenbedingungen und Herausforderungen fur Personalthemen im Kontext von Non-Profit-Organisationen auf. Es beleuchtet die Gestaltung der personalwirtschaftlichen Teilfunktionen in Non-Profit-Organisationen und beinhaltet neben theoretischen und konzeptionellen Ansatzen des Human Resource Managements, die Besonderheiten der Personalplanung, Personalbeschaffung und Personalentwicklung sowie der Fuhrung, Motivation und Bindung von Mitarbeitern. Die Wiederholungs- und Anwendungsaufgaben erleichtern die Umsetzung des theoretischen Wissens in die Praxis.

Die berufliche Inklusion von Menschen mit Behinderung ist ein zentrales, jedoch noch zu wenig beachtetes Thema des Personalmanagements. Das vorliegende Buch stellt Best-Practice-Beispiele aus dem ersten Arbeitsmarkt vor. Es entstand am Center for Disability and Integration der Universitat St. Gallen (CDI-HSG). Inspiriert durch den Com(mitment) To Act(ion) -Wettbewerb werden verschiedenste Unternehmensbeispiele zentralen Handlungsfeldern des Personalmanagements zugeordnet. Hierdurch sollen Fuhrungskraften und Personalverantwortlichen geeignete Konzepte an die Hand gegeben werden, um die Inklusion von Menschen mit Behinderung aktiv voran zu treiben."

Strategies for long-term social impact

This important new book illustrates how to create the social breakthroughs needed to solve urgent global threats such as poverty, disease, and hunger. It then turns to three alternative, but complementary, paths to social breakthrough: social protecting, social exploring, and social advocacy, providing a detailed map of the journey from initial commitment to a world of justice and opportunityExamines the current condition of the social impact infrastructureOffers strategies for how to remedy the steady weakening of our social-impact infrastructureProvides tactics to build strong social organizations and networksIllustrates dynamic methods to respond to constant economic and social change

Author Paul Light believes we should be less concerned about the tools of agitation (social entrepreneurship, social protecting, social exploring, and social advocacy) and more concerned about the disruption and replacement of the status quo. Timely in its urgency, this book describes the revolutionary social impact cycle, which provides a new approach for framing the debate about urgent threats.

This road map will give confidence to leaders of nonprofit organizations and faith groups facing the unknown with sometimes limited resources. The many examples--of actions which averted calamities and of failures resulting in chaos--are engaging. "When Bad Things Happen to Good Organizations" answers the questions that are often in the backs of the minds of those who lead organizations:
* How do I know this is a crisis?
* Can crises be prevented?
* What do I do when I walk out the door and the media has questions?
* What actions can our board or council take right now?
The guides which are included are easily adapted by any organization. Every nonprofit leader should own "When Bad Things Happen to Good Organizations". Every board should discuss this topic. Every organization should have a plan for "When Bad Things Happen to Good Organizations".

Most people fail to see the correlation between "business" and "brains." For Yitzchok Saftlas, master of marketing, it seems readily transparent. During our challenging economic times, when people desperately seek to recharge themselves on various planes, Saftlas presents us with So, What's the Bottom Line? taken from his real-life experiences and knowledge from a two and a half decade career as founder and president of his own marketing consulting company, Bottom Line Marketing Group. Perfect for executives, entrepreneurs, salespeople, and marketers in the corporate and nonprofit spheres, So, What's the Bottom Line? teaches key business fundamentals, such as creative marketing initiatives, effective communication, customer retention, and strategic planning and execution. The stories, examples, and practical insight demonstrate the principles and practices leading to winning results and how to think like a savvy individual prepared for success. Ideas such as how you gain by thanking your customers and making your clients' priorities yours may seem basic. Others, such as learning from Rufus the Dog or gaining insight into the value of performing market research and demographic studies from your local dry cleaners, may not be as obvious. Wise and to the point, each of the 76 short and motivational chapters includes a concise action step, providing a clear direction of how to succeed. Prepare to be enthralled as you uncover Saftlas's acumen derived from his exposure to extraordinary people, events, and institutions. It will shed an often unseen human light on the field of marketing. Gain experience-based tactics, common-sense ideas, and principles to grow your bottom line.

Does your brand strategy make sense?
If you ask 10 people in your organization, how many different answers would you get * Can everyone in your organization explain how all the pieces (programs and services) fit together * Do you feel like you're the best kept secret in town?
* Have you been debating a name change for years?
* If you put all of your collateral on a table, would it look like it came from the same place? Is it consistent with the look and feel of your web site * Do you have brand guidelines that are consistently used by everyone creating communications?
If your answers leave you less than confident that your stakeholders completely understand who you are and what you stand for, "Building Your Brand: A Practical Guide for Non-Profit Organizations "can help. This practical, user-friendly guide is specifically designed to help senior leaders and marketing staff build and maintain a strong, accurate brand. . .to have the ""right"" reputation with the people who matter most to your success. Starting at the very beginning (Why does a strong brand matter?), Michele Levy draws on her experience with scores of nonprofit (and for profit) organizations to help nonprofit leaders understand how to sort through all the information at their disposal and arrive at the most powerful expression of their own brand.

A hands-on workbook to guide you through a revolutionary approach to mission-based strategic planning!

In Ten Steps to Fundraising Success, two of the country's leading fundraising experts Mal Warwick and Stephen Hitchcock show you how to implement a fundraising strategy that goes beyond simply raising money to meet your organization's financial requirements. Step-by-step, Warwick and Hitchcock show you how to develop a mission-driven fundraising strategy that is based on Warwick's highly successful Five Strategies approach. The workbook and CD-ROM -- which can be used independently or in conjunction with The Five Strategies for Fundraising Success -- offer you the additional advantages of electing and crafting your own strategic plans right on the page, and analyzing the results.

This practical guide shows you what really does (and doesn't) contribute to community building success. It reveals 28 keys to help you build community more effectively and efficiently. You won't find another single report that pulls out common lessons from across community building initiatives about what works. You can use this report to find out what community characteristics contribute to successful community building, make sure key processes such as communications and technical assistance are in place, determine if community leaders or organizers have essential qualities such as a relationship of trust and flexibility, and evaluate the likely success of a proposed project or get a struggling effort back on track. Examples, definitions, and a detailed bibliography make this report even more valuable. Wilder Research Center scoured the literature, contacted resource centers, and spoke with community development experts across the country. The result is concrete, understandable research based on real-life experiences. The 28 factors in this report are grouped by: 1) characteristics of the community, 2) characteristics of the community building process, and 3) characteristics of community building organizers. Detailed descriptions and case examples of how each factor plays out are followed by practical questions you can use to assess your work. In addition to the factors, you also get working definitions for community, community building, and many other terms; a list of resources and contacts in the field; an explanation of how the research was done; and a complete bibliography of all the studies used in this report. Now you can save time looking for best-practice information. With this concise report, you've got the tools to help your community building work succeed

Die Digitalisierung hat einen erheblichen Einfluss auf oeffentliche Institutionen und die oeffentliche Verwaltung. Dabei hat sich E-Government zu einem wichtigen Wettbewerbsfaktor im internationalen Umfeld entwickelt, der ein wettbewerbsfahiges und umfassendes E-Government-Angebot erfordert. Grundlegende Merkmale der sich digitalisierenden Welt sind ihre zunehmende Dynamik und Komplexitat. Wahrend diese Entwicklung zunachst den privaten Sektor erheblich veranderte, ist der oeffentliche Sektor zunehmend gefordert, einfach zu bedienende, nu tzliche und bu rgerorientierte E-Government-Loesungen bereitzustellen, die Nutzern komfortablen Datenzugriff sowie Interaktions- und Transaktionsmoeglichkeiten bieten. Vor diesem Hintergrund nimmt das Lehrbuch eine am oeffentlichen Management und der Verwaltung orientierte Perspektive ein, um das E-Government-Konzept besser zu verstehen und hilfreiche Einblicke sowie strategische Vorgehensweisen fur die erfolgreiche Implementierung von E-Government Services zu geben.