This groundbreaking book will help nonprofit managers think in new and creative ways about how they define and meet the challenges they face--and how to rise above standard practices to lift their organizations to greater performance levels. Using examples of best practices from innovative organizations in both the corporate and nonprofit worlds, Breakthrough Thinking for Nonprofit Organizations offers a mix of "how-to" advice and case studies that will guide readers on a new road to creativity. This book will fundamentally change the way nonprofit professionals think about how they do their work--and usher in a new era for nonprofits.

Citizen Participation in the Age of Contracting is based on a simple premise: in democracies, power originates with citizens. While citizen participation in government remains a central tenet of democracy, public service delivery structures are considerably more complex today than they were fifty years ago. Today, governments contract with private organizations to deliver a wide array of services. Yet, we know very little about how citizens influence government decisions and policies in the "hollow state." Based on nearly 100 interviews with public and private managers, our findings about the state of citizen participation in contract governance are somewhat disheartening. Public and private organizations engaged citizens in a number of ways. However, most of their efforts failed to shift the power structure in communities and did not give citizens a chance to fundamentally shape local priorities and programs. Instead, elected officials and professional staff largely maintained control over significant policy and administrative decisions. Widespread, but narrow in their forms and impact, the participation practices we uncovered did not live up to the ideals of democracy and self-governance. Citizen Participation in the Age of Contracting is suitable for those who study public administration, as well as in other closely related fields such as nonprofit management and organizational behavior.

The Little Book of Gold is dedicated to helping small (and very small) non-profits unlock their fundraising potential. Avoid common pitfalls and get tips on proven methods that work.

This short guide helps new Executive Directors, active board chairs, and other key staff in charge of fundraising to learn the basics of professional and sustainable fundraising. Geared specifically for non-profits with small and very small budgets (a few hundred thousand dollars a year down to the smallest budgets).

Revised and expanded in 2011

"It was a perfect primer for me as I prepare for a new role in my agency." -- Anne Maack, Child Start, Wichita, Kansas

"A valuable contribution to our colleagues in the nonprofit world--especially those of us in smaller organizations that do not have dedicated fund development staff."-- Jose Martinez, Executive Director, Food Bank of Yolo County, Yolo County, California

Nonprofit Essentials: Acknowledgment, Recognition and Stewardship (Part of the AFP Fund Development Series) is a concise and professional guide to donor relations in a format that is accessible, lively, easy to read, and that provides in-depth advice from an expert in the field. The book guides in creating and implementing each aspect of a donor relation plan, providing recommended solutions to frequently encountered dilemmas and including sample documents, checklists, and other tools to help shape an effective program.

Limitless helps innovators, idealists, and iconoclasts get "unstuck" - and achieve extraordinary results. This book is like a high energy masterclass and brainstorming session all in one - with actionable tips to transform your vision for your career and doing work with purpose. What if success doesn't equal happiness? Many of us spend our lives pursuing a singular idea of success, one that was created for us by someone else. We give votes to those who shouldn't even have voices and strive to go faster and faster even as we find ourselves falling further and further behind. We chase gold stars, we check all the boxes, we Lean In - and we still feel incomplete. This is not a story about failure, but it might as well be. When we don't define success in our own terms, finding our purpose and carving our own path becomes impossible. How do you break the cycle so that you can be better at work and life? In Limitless, Laura Gassner Otting teaches you how to ignore the rules that created your limits, align your energies and your actions, and do work that really matters so that you can live your best life. Often described as "a kick in the ass surrounded by a warm hug," Laura brings both tough love and wisdom and offers a no-holds-barred look at what it really takes to get out of your own way and earn your success today. If you ever dreamed about discovering and crushing that personal goal that is so big and so scary that you've only dared whisper it to yourself, this book is the permission you didn't even know you needed to live into it as only you can.

The only book to focus on implementing public policy, this state-of-the-art text offers a comprehensive and lively account of the major insights found in implementation theory and research. Its exploration of the field provides a reflective overview of work in the study of policy implementation worldwide. In doing so, the book reconceptualizes the policy process to highlight the essential role those implementing policy have in moulding, shaping and directing policy during their work. Realizing policy goals may be the key to ballot box victory, while policies perceived as failures may symbolise declining trust and confidence in government and politics. As such, implementing policy is as crucial to the actors in power as it is for democracy. Policymakers respond to challenging problems in highly dynamic and pressurised contexts. From the global pandemic to climate change, financial regulation to education, effective policy has never been more important to governments and society - and the role of street-level bureaucrats in implementing policy never so crucial. This is the seminal work in the field, used by thousands worldwide. Now fully revised and updated, the 20th anniversary edition includes substantial changes and additions. This edition features two entirely new chapters on the consequences of populism and the latest street-level bureaucracy research, as well as extensive examination of comparative cross-national work and a refined and more explicit conceptualization of implementation in terms of its role in governance throughout. The book concludes with an all-new chapter exploring emergent issues on implementation in practice and on the research agenda. The text is essential reading for anyone interested in public policy, social policy, public administration, public management and governance.

This insightful book examines human resource management practice and its perceived impact on performance in the non-profit sector. Presenting case studies of six NGOs in Kenya, it explores HRM practices in a non-profit setting, and uncovers details about HRM practice by organizations in the development sector that are not found in NGO management books. Informed by the author's practical experience in the field, Human Resource Management in International NGOs is a unique study that marries theory and practice, challenging the reader to reflect on the interpretative application of management theory and stakeholder participation.

Innovation and Scaling for Impact forces us to reassess how social sector organizations create value. Drawing on a decade of research, Christian Seelos and Johanna Mair transcend widely held misconceptions, getting to the core of what a sound impact strategy entails in the nonprofit world. They reveal an overlooked nexus between investments that might not pan out (innovation) and expansion based on existing strengths (scaling). In the process, it becomes clear that managing this tension is a difficult balancing act that fundamentally defines an organization and its impact. The authors examine innovation pathologies that can derail organizations by thwarting their efforts to juggle these imperatives. Then, through four rich case studies, they detail innovation archetypes that effectively sidestep these pathologies and blend innovation with scaling. Readers will come away with conceptual models to drive progress in the social sector and tools for defining the future of their organizations.

Iceberg Philanthropy turns traditional planned giving on its head by showing fundraisers how very ordinary donors are making extraordinary gifts to charity in their wills. With a powerful synergy of major gift strategy and direct marketing tactics, Iceberg Philanthropy shows fundraisers how to extend their reach way beyond previous planned giving frontiers. A must read for any fundraiser with an imagination and a sense of humour

Social media has become a must for organizations to master in order to be successful. Originally published by Stevenson, Inc., this practical resource provides nonprofit leaders and professionals with strategies to harness the power of social media to support their causes and organizations. It s filled with interaction techniques and examples from a variety of nonprofits. Important topics include: * Facebook essentials * Professional networking * Twitter benefits * Press releases and media blogs * Blogs * YouTube * Videos and marketing * Social media guidelines * Online tools * Mobile applications * Social networking and special events * Virtual meetings * Web-based communication options * Virtual memberships * Landing pages * Outreach to a younger demographic Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Originally published by Stevenson, Inc., this practical resource helps nonprofit leaders and professions discover new ways to forge winning relationships with media professionals, learn what other nonprofits are doing to increase news coverage and build awareness and learn new techniques and procedures to improve media relations. Important topics covered include: The national news Interviews Free publicity Writing news releases Avoiding common media mistakes Handling negative publicity Responding to reporters Employee engagement Media coverage Online pressrooms Radio and TV exposure Strategic partnerships Hotsheets Media databases Special events Media buyers Media archives Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

What would development look like if its practitioners and scholars were 'against NGOs,' challenging common sense about them? This book presents a critical perspective on NGOs, describing how they emerged as key agents of development over time. Through an interpretative history based on Gramscian concepts it shows how civil society organizations were gradually enlisted in development as non-state technocratic actors. The book argues that management studies and development studies emerged as commonsensical explanations for capitalist crises. Each offered complementary solutions to balance the needs of capital and society, in particular historical circumstances. These solutions also situated civil society as agents of development and vectors of management. Against NGOs fills a gap within the literature of management and development studies through its original discussion of their historical interconnections and shared themes. The book raises provocative questions on what forms of knowledge-politics can respond productively to the crises of our contemporary moment.

Originally published by Stevenson, Inc., this practical resource provides great ideas and techniques to retain more of your volunteers and members, including step-by-step plans to create a retention plan that helps strengthen and increase your volunteer and membership base. This resource contains dozens of actionable techniques and procedures for retention, including strategies to develop member loyalty, communicate better, offer unique benefits, and avoid volunteer burnout. Successful ideas and programs from other organizations are presented, such as incentive programs, retreats that involve volunteers, member of the month programs, etc. Additionally, several useful sample forms and reports are provided, including feedback forms, member interests surveys, volunteer activity/involvement reports, complaint procedures, assessment forms, and more. Important topics covered include: * Staff and Volunteer Engagement * Recognition and Awards * Leadership * Effective Communication with Members and Volunteers * Automatic Renewal Strategies * Member and Volunteer Incentives * Effective Meeting Planning * Frequent 'Rituals' that Help Formalize New Relationships * Member Benefits that Attract and Retain * Mentoring Volunteer * Member and Volunteer Evaluation * Special Events for Volunteers * Large Awards Program that Generates Big Benefits * Using E-newsletters to Inform, Involve Your Base * Handling Volunteer Complaints * Catering to Diverse Volunteers or Members Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Supervision is a critical function of leadership that is often overlooked, and yet the quality of supervision is often what makes or breaks a leader-and an organization. Supervision Matters is full of bite-size ideas for how to become a more effective supervisor, including advice on how to be clear about expectations, giving helpful feedback, manage yourself, and more. Each chapter is structured around how you approach a part of your work as a supervisor: how you talk, how you think about others, how you run meetings, how you lead, and more. Whether you're a front-line supervisor or a CEO, this book will help you sharpen your skills and improve morale by transforming your supervision skills into user-friendly tactics that work.

Most approaches to nonprofit organizational leadership are borrowed from the for-profit sector. But these models are often inadequate to address the issues nonprofit leaders face. We need a new framework for nonprofit management that is rooted in historical precedent and biblical principles yet is also appropriate for the nonprofit context. Nonprofit consultant and researcher Kent Wilson presents a comprehensive model for steward leadership, in which leaders act as stewards or trustees, never as owners. Scripture and history give concrete examples of stewards who manage resources on behalf of others for the good of others. Wilson applies this classical understanding of the steward to modern organizational management, defining and developing steward leadership as an alternative to its cousin, servant leadership. Steward leadership offers great hope for the transformation and effectiveness of nonprofit leadership for stakeholders, board members, executive directors and staff members. Designed by a nonprofit leader for nonprofit leaders, this fresh approach to leadership gives you a new focus to lead your organization with excellence.

From a leading expert on nonprofit marketing, the only marketing handbook a nonprofit manager will ever need-now fully revised and updated

In "Successful Marketing Strategies for Nonprofit Organizations, Second Edition," nonprofit marketing guru Barry J. McLeish shares everything he's learned during more than two decades managing and consulting nonprofits of every shape and size. Skipping all the arcane theory and the business school jargon, he gives you clear, step-by-step advice and guidance and all the tools you need to develop and implement a sophisticated marketing program tailored to your organization's needs and goals.New sections on the new media available to nonprofit marketersTechniques for analyzing your market and developing a comprehensive marketing planMarketing strategies that will support fund-raising, promote new services, and enhance your organization's reputation and visibilityMethods for developing a marketing program that reaches both the consumers of your service and the donors who support your organization

Do you need to breathe new life into your existing marketing department? "Successful Marketing Strategies for Nonprofit Organizations, Second Edition" gives you the tools, the know-how, and the confidence you need to succeed.

Called to Serve is for people with questions about creating and maintaining a successful nonprofit board. How can the board of a nonprofit organization work best? Now that I'm on such a board, what should I do? How can we find the best trustees? How should I think about my work for nonprofits? What kind of relationship between a board and the staff will work best? How can we organize and develop the service of busy, committed people? Internationally renowned CEO and best-selling author Max De Pree packs his many years of experience on nonprofit boards into these short letters directed to busy folks active in nonprofit life. Brief, clear, and -- above all -- useful, Called to Serve notes the marks of an effective board, lays out the proper work of boards, gives choices for structuring a nonprofit board, and covers the roles and relationships of board chairpersons, trustees, and presidents. Today there are more than 1.5 million nonprofit organizations in America, with 109 million people working in this important sector of society. In spite of this surprising fact, very little training exists for this kind of service. Called to Serve is valuable not only because it fills this need but also because it comes from the pen of one of America's most experienced and respected business leaders.

A complete analysis of the law, practices, and trends of nonprofit governance from two of the nation's leading lawyers on the law of tax-exempt organizations

Recent scandals in the charitable sector as well as the adoption of a myriad of nonprofit best practices and guidelines have created a need and demand for better governance of nonprofits. In Nonprofit Governance, renowned author Bruce R. Hopkins and his law partner, Virginia Gross, share their combined decades of legal expertise to provide a comprehensive, authoritative examination of the law, practices, and trends of nonprofit governance.

In this comprehensive, one-stop resource, Hopkins and Gross deftly summarize the law that exists and explain and evaluate the many good governance principles that have been promulgated. "Nonprofit Governance" helps leaders and managers of nonprofit organizations, and their lawyers, accountants, and advisors, to: Understand the legal backdrop for nonprofit governanceSift through the numerous good governance principles and guidelinesSelect the ones that most appropriately apply to their particular organizationDevise suitable policies and proceduresImprove their operations and effectivenessUndertake a comprehensive governance legal auditBe in a position to file Forms 990 that cast them in the best possible light regarding nonprofit governance

"Nonprofit Governance" is a must-read for anyone facing good governance decisions in a nonprofit organization and is lost in the maze of conflicting principles, ever-increasing policies and procedures, murky law, and the intensity of the IRS in insisting on adoption of various principles in the absence of legal requirements for them.

Die berufliche Inklusion von Menschen mit Behinderung ist ein zentrales, jedoch noch zu wenig beachtetes Thema des Personalmanagements. Das vorliegende Buch stellt Best-Practice-Beispiele aus dem ersten Arbeitsmarkt vor. Es entstand am Center for Disability and Integration der Universitat St. Gallen (CDI-HSG). Inspiriert durch den Com(mitment) To Act(ion) -Wettbewerb werden verschiedenste Unternehmensbeispiele zentralen Handlungsfeldern des Personalmanagements zugeordnet. Hierdurch sollen Fuhrungskraften und Personalverantwortlichen geeignete Konzepte an die Hand gegeben werden, um die Inklusion von Menschen mit Behinderung aktiv voran zu treiben."

Strategies for long-term social impact

This important new book illustrates how to create the social breakthroughs needed to solve urgent global threats such as poverty, disease, and hunger. It then turns to three alternative, but complementary, paths to social breakthrough: social protecting, social exploring, and social advocacy, providing a detailed map of the journey from initial commitment to a world of justice and opportunityExamines the current condition of the social impact infrastructureOffers strategies for how to remedy the steady weakening of our social-impact infrastructureProvides tactics to build strong social organizations and networksIllustrates dynamic methods to respond to constant economic and social change

Author Paul Light believes we should be less concerned about the tools of agitation (social entrepreneurship, social protecting, social exploring, and social advocacy) and more concerned about the disruption and replacement of the status quo. Timely in its urgency, this book describes the revolutionary social impact cycle, which provides a new approach for framing the debate about urgent threats.

A hands-on workbook to guide you through a revolutionary approach to mission-based strategic planning!

In Ten Steps to Fundraising Success, two of the country's leading fundraising experts Mal Warwick and Stephen Hitchcock show you how to implement a fundraising strategy that goes beyond simply raising money to meet your organization's financial requirements. Step-by-step, Warwick and Hitchcock show you how to develop a mission-driven fundraising strategy that is based on Warwick's highly successful Five Strategies approach. The workbook and CD-ROM -- which can be used independently or in conjunction with The Five Strategies for Fundraising Success -- offer you the additional advantages of electing and crafting your own strategic plans right on the page, and analyzing the results.