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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
This is a reprint of ISBN 978-0-901-35743-4 Widely acknowledged as
the one stop summary of health and safety fundamentals, Principles
covers law, safety technology, occupational health and hygiene and
safety management techniques. Originally written by the late
international health and safety expert Allan St John Holt, this new
edition has been comprehensively updated by Allan's colleague Jim
Allen. The book is designed as a concise, accessible introduction
to health and safety basics and includes revision notes and a wide
range of references. It is a first class resource for NEBOSH
Certificate students.
Contrary to popular conceptions that ethical failures in leadership
are correlated with economic downturns and other stressful market
conditions, this book argues that such transgressions are an
intrinsic element of leadership, as it is defined under the current
prevailing paradigm. In recent years the crisis of failures in
ethical leadership across organizations, particularly corporations,
has been highlighted more than ever, both in academic discourse and
the public sphere. Psychological maladies leading to higher number
of sick leaves, general feelings of disillusionment among
employees, loss of motivation and employee loyalty, even suicide
(both in Western corporations and in other parts of the world) are
just a few examples of how ethical failures in leadership are
expressed. In order to gain original insight into the phenomenon of
ethical leadership, the author explores the origins and effects of
the current leadership paradigm along two dimensions: (1) a revisit
of the leadership construct from a historical and philosophical
perspective, with a focus on the relationship between theory and
practice; and (2) the theoretical roots of the ethical component of
leadership theories, identifying the reasoning behind the value
system in our paradigm. Subsequently, by linking these constructs
together, a meta-theory emerges suggesting that the three main
ethical departure points of virtue ethics, teleology and deontology
(all of which have emerged during the past three thousand years
through a confluence of the Abrahamic religions' and Greek
value-systems) are the basis for our reasoning about leadership,
its construct and the practice of leadership itself. Challenging
traditional views of ethical leadership, the author goes beyond
theory and philosophy to consider practical implications, including
alternative ways to improve executive recruitment, training, and
involvement of followers in decision-making; experiments like
rotating leadership; and a peek into other paradigms, such as the
Zoroastrianism, hence making an original contribution to the field
of leadership both for scholars and practitioners.
Prepare future managers with an understanding of HR skills.
Managing Human Resources gives future managers a solid business
understanding of human resource management skills. The approach
used in this text makes human resources relevant to anyone who has
to deal with HR issues in the workplace, even those who do not hold
the title of manager. The 8th Edition is updated to include new
introductory vignettes, new case studies, and a focus on emerging
trends in HR.
The rates of medical bullying, absences by LGBT+ professionals due
to lack of safety in the workplace, and subsequent suicidality for
LGBT+ youth adults are exponentially higher than for non-LGBT+
youth and adults. As a result, many LGBT+ patients and
professionals are suffering needlessly, and many business leaders
are unsure of what to do. This book solves that problem. Featuring
real-life situations and scenarios, a glossary, and further
resources, this book enables professionals in a variety of business
roles to integrate foundational concepts into their everyday
interactions with potential and current employees to create an
overall medical workplace culture that nurtures a welcoming,
inclusive, and affirming environment for all. This book can be
utilized by independent readers, department teams, and entire
medical corporations reading experiences. Setting out best
practices and professional guidance for creating an LGBT+ inclusive
medical workplace, this approachable and easy to follow book guides
medical leaders and anyone working in a medical facility toward
appropriate and proven ways to create safer working environments,
update workplace policies, enhance hiring and staff retention
protocols, and better support LGBT+ employees in the workplace as
well as for LGBT+ patient experiences. The real-life scenarios are
a unique feature of this book. While many offer information, this
book is practical and requires active engagement with the material
for the reader. The scenarios offer the reader the opportunity to
try out the foundational knowledge they obtained in earlier
chapters by giving real business place experiences that others have
been challenged by. After reading the scenario, there are
intentional pointed thought questions, which can be used for
discussion if the book is read in groups or teams. This encourages
teamwork and shared learning. Then, readers will receive guidance
from America's Leading LGBT+ expert, who uses her 25+ years of
experience to guide the reader as if they were receiving
individualized guidance right from her to them!
The implementation of new ideas in organizations is often
hampered by the political dynamics of lateral relationships. The
authors of this book offer a balance of theory and cases designed
to give managers and executives strategies for dealing with power
relationships in an effective way. This book highlights common
mistakes people make in managing lateral relationships. Most
problems concern misunderstandings about the political realities
that arise from underlying power distribution inherent in any
organization. The authors offer a roadmap based on real-life
dilemmas faced by both new and seasoned managers in order to help
solve seemingly unsolvable problems. Using ideas from the
resource-dependence paradigm, they model and diagram lateral
relationships in a way that create effective plans of action.
Managers, executives, and MBA students will find this synthesis of
theory and practice an important tool for building a model for
success.
Part I gives the reader an understanding of the workings of
lateral relationships within organizations. It goes on to provide
specific models and strategies for working within these
relationships. Part II details specific scenarios that will be
faced by managers and executives and offers ways to cope with them.
The increasingly diverse workforce and growing reliance on team
management only intensifies the need for more effective lateral
relationship management. This book provides the application of
theories and skills vital to coping in such an organizational
environment.
Using a new theory of evaluation research, which is based on
social science and economic theory, Hawthorne describes three
evaluation methods: benefit-cost analysis, multiattribute utility
technology, and impact evaluation. She illustrates the usefulness
of each method by using each to evaluate a forty-hour, week-long
training program conducted in a high-technology Fortune 500
company. The author shows how her technique for measuring increases
in productivity in terms of monetary benefits can be used. She
provides specific guidelines to be used by trainers and management
in planning and implementing program evaluations. Through her
practical application of these methods the author shows how to use
evaluation methods to improve training and enhance its impact.
"Business Library Newsletter"
This rigorously researched volume explores evaluation methods
that can be used to improve employee training for increased
benefits to the employer. Hawthorne establishes a historical
context for the development of corporate-sponsored employee
training programs and evaluation efforts. She then presents a new
theory of evaluation research which is grounded in social science
and economic theory, and which offers practitioners of employee
training a functional vantage point from which to view program
evaluation. She provides specific guidelines which will assist
educators in preparing evaluation plans, implementing evaluations,
and using evaluation techniques to improve the training and to
enhance its impact. The author describes three traditional
evaluation techniques--benefit--cost analysis, decision analysis,
and impact analysis--and reports on the three methods as applied in
a management education program offered by a Fortune 500 company for
its supervisory and managerial personnel. Hawthorne's technique for
measuring increases in productivity in terms of monetary benefits
is employed to factor difficult-to measure benefits into a multiple
criteria framework of analysis.
This book examines how individuals and organizations in Africa have
found ways to integrate work and life roles effectively. It
reflects on the notions that while many cultures have embraced
women's participation in the workplace, African culture has been
more resistant to change thereby forcing companies and employees to
invent their own solutions. This presents its own set of
challenges, for example African organizations are generally not up
to speed with the family-friendly policies that are required in the
modern workplace; the effectiveness of such policies is
questionable and there is an increasing realization that
work-family policies are not the only way to achieve work-life
integration and others may be considered, such as workplace
mentoring and introducing incentives. With this in mind the authors
consider multiple approaches to balancing work and life
responsibilities with emphasis on three perspectives, namely
organizational, individual and family and cultural. The book
highlights and examines the joint responsibility that
organizations, leaders and individuals have in achieving work life
integration. Secondly the book considers why work-life integration
initiatives fail and identifies the sources and remedies for these
failures. Each chapter discusses the role of the identified
dimensions necessary for collective achievement of work-life
integration, while the final chapter sets out further research
avenues and a conceptual framework that brings together the
findings of the book.
The Leader's Guide to Coaching & Mentoring is a highly
practical handbook that helps managers get the most out of their
people. It includes grounded advice on the practicalities of both
coaching and mentoring - such as how to structure a session - as
well as core content on: * The skills required for coaching and
mentoring, including listening, questioning, observing body
language, challenging and affirming * The established processes for
coaching and mentoring, such as GROW, relational coaching, reverse
mentoring and solution-focused coaching * The scenarios in which
coaching and mentoring skills are particularly appropriate, for
example, coaching under-performers, coaching star performers and
coaching for career development There is also a handy section on
the 10 pitfalls to avoid when coaching or mentoring. Written in the
no-nonsense and engaging style of the other Leader's Guide books,
this is the best tool on the market for managers wanting to coach
their people to optimum performance. 'In this hands-on book, Mike
and Fiona highlight the real difference between conventional
management and effective leadership: management is a profession,
while coaching is much wider; it encourages social interaction and
a focus on human relationships at work. That's what new generations
expect and respect.' Laurent Choain, Chief People &
Communication Officer, Mazars Group 'It's not always easy for
managers to recognise what real coaching is, let alone its value.
This book makes a compelling case for the Manager as Coach and
contains real, usable examples of how to go about it.' Ian
Johnston, Chief Executive, Dubai Financial Services Authority
This book analyzes the harms related to whistleblower retaliation,
its psychosocial impacts on employees, and the institutional
dysfunction it creates and perpetuates. Stigma and biases against
whistleblowers interfere with their ability to make protected
disclosures when harm to others is at stake. Retaliatory toxic
tactics create an atmosphere and corporate culture that embodies
fear and encourages bystander behavior. In this book, the authors
explore psychosocial impacts across domains that include financial,
legal, social, physical, and emotional well-being. Ten of the 14
chapters specifically examine the toxic tactics of retaliation:
gaslighting, mobbing, marginalizing, shunning, devaluing,
double-binding, career blocking, counter-accusing, bullying, and
doxxing. These toxic tactics are the building blocks of workplace
traumatic stress (WTS) and can lead to posttraumatic stress
disorder (PTSD), depression, substance abuse, and suicide. WTS is a
term that differentiates between workplace violence or job stress,
which can be components of WTS but do not fully describe the
systemic hostile work environment that targets an employee.
Understanding WTS and how it disrupts identity, causes moral
injury, and shatters world views are important aspects for
clinicians treating clients who are victims of this kind of hostile
work environment. The Psychosocial Impacts of Whistleblower
Retaliation is a useful resource offering a new way for social
workers, mental health providers, advocates, and other support
services professionals and practitioners to assist whistleblowers.
It helps clinicians understand how to view patients suffering from
whistleblower retaliation and gives them a lexicon for forensic
evaluations. Lawyers, especially those specializing in employment,
labor, and Qui Tam cases, also could benefit from having a means to
describe the psychosocial impacts of retaliation and WTS on their
clients when filing for compensatory damages for pain and suffering
during judicial proceedings. Finally, the book could appeal to
employees and managers, human resources professionals, victim
rights advocates, elected officials, media personnel, and other
professionals who are interested in learning more about
whistleblower retaliation and its psychosocial and cultural
implications.
Career development in the 21st century presents many challenges and
opportunities to adults. They must now navigate a complex and
rapidly changing world of work influenced by technology,
globalisation and fluctuating economic conditions.The My System of
Career Influences MSCI (Adult) is a qualitative career assessment
tool based on the constructivist theory from cognitive psychology.
Acknowledged as the third wave in cognitive science after
psychoanalysis and behaviourism, constructivism emphasises the
individual in the assessment and counselling process. Individuals
actively participate in the construction of their own reality and
are encouraged to respond to and deal with both anticipated and
unanticipated events that influence their careers.The tool
comprises a facilitator guide and participant workbooks. The guide
describes the Systems Theory Framework of career development that
provides the theoretical background to the MSCI as well as a
step-by-step user guide to conducting the MSCI (Adult) process with
individuals and groups. Each participant uses the accompanying MSCI
(Adult) Workbook (sold separately) which they can complete and keep
for later reference.With its attention to an holistic and storied
approach to career intervention My System of Career Influences MSCI
(Adult) is an essential resource for all career practitioners
working with adults in today's workplaces.
The promotion of workplace partnership in the high performance
workplace has become central to policy debates on the
'modernization' of employment relations in British industry. This
book provides critical insights into the dynamics of partnership by
way of in-depth case studies of employee experience in an
under-researched industry noted for its high concentrations of
skilled workers and graduates. Drawing on rich interview and
questionnaire data, the authors highlight considerable conflicts of
interest in the development of partnership that derive from the
competitive capitalist environment in which management strategies
operate.
First published in 1985, this book examines the major components of
working time from an international perspective, considering the
individual aspects of working time, with particular emphasis on the
argument that work should be shared to alleviate unemployment and
the case for further increasing the flexibility and choice in
working arrangements. Paul Blyton reviews working time since the
Industrial Revolution, when a strict time-frame was first imposed
on workers, and the growth in work-sharing, flexitime, part-time
working and changes to the retirement age.
This Research Handbook offers, for the first time, a comparative
approach to current diversity management concerns facing nations.
Spanning across 19 countries and pan Africa, it covers age, gender,
ethnicity, disability, sexual orientation, national origin, and the
intersection of various dimensions of diversity. The multicultural
and multi-country teams of contributors, leading scholars in their
own countries, examine how the various actors react, adopt, and
manage the different dimensions of diversity, from a multitude of
approaches, from national to sectoral and from tribes to trade
unions, but always with a comparative, multi-country perspective.
This book represents the efforts of multicultural and multi-country
teams of contributors who are prominent diversity scholars in their
respective countries. Offering comparative approaches to diversity
management and comparative public policy on multiculturalism, it
explores comparisons at both the macro-environmental and
meso-organisational levels. Topics covered include Pan African
tribal diversity management, diversity in the South Pacific, youth
labour market exclusion and LGBTQ rights in selective countries.
This comprehensive review of diversity management will appeal to
both academics and graduate students, as well as public policy
makers, industry practitioners, top leadership, middle managers and
HR managers. Contributors include: P. Apascaritei, E. Aydin, S.
Bacouel-Jentjens, L. Booysen, J. Burgess, K. Callison, S.I.
Carlier, L. Castro Christiansen, G. Combs, N. Cornelius, E. French,
I. Gutierrez-Martinez, J.M. Hoobler, S. Le Queux, W. Lillevik, T.
Merriweather Woodson, I. Metz, T.A. Nelson, E. Ng, S. Nkomo, A.
Ollier-Malaterre, E. Ozeren, J. Ramon Pin Arboledas, K. Ravenswood,
G. Strachan, E. Stringfellow, E. Suarez Ruz, L. Susaeta, A. Thomas,
H. Wishik, D.B. Zoogah
HRM ethics is a root cause of many important problems in business
ethics, and may represent the solution to even more. This volume
defines, analyzes, and proposes solutions to ethical problems
related to both the executive levels of the organization, and the
organization as a whole. This book contains a fascinating range of
scholarship from highly regarded authors. Macro and micro
perspectives are presented, including perspectives from psychology,
social psychology, organizational behavior, strategy, law,
spirituality, critical studies, public/nonprofit management, and a
variety of functional areas within the field of HRM.
Appropriate for Supervision, Supervision Management, and Intro to
Management Fundamental Management Skills for the Contemporary
Workplace Known as one of the most effective books on management,
Supervision Today helps students build an understanding of
supervising through real-life concepts, examples, and practice.
It's lively, conversational tone and full-color design engages
students and helps capture the reality and excitement of the
supervisor's job. Using a "student-friendly" approach, Supervision
Today covers the essential and traditional elements of managing
others with a strong focus on applied and practical skills. The 8th
Edition continues to be rich in instructional aids and experiential
opportunities. Concentrating on the evolving roles supervisors must
embrace in the current work environment, Supervision Today includes
new information on employee engagement; sustainability;
technological advances; work, life, and family balance; workplace
diversity; supervising global teams; and more.
This book gives the findings and solutions on the poor
organizational performance the author experienced in so many of the
companies he had worked with, in particular the human side and how
the human and technical should be integrated in the major functions
for best results. The work incorporates in each case the human
relations and ethics found to have been grossly neglected.
The current way of treating people at work has failed. Globally,
only 30% of employees are engaged in their jobs, and in this
fast-paced world that's just not enough. The world's best companies
understand this, and have been quietly treating people differently
for nearly two decades. Now you can learn their secrets and
discover The Engagement Bridge(TM) model, proven to build bottom
line value for companies through sustainable employee engagement.
Companies with the best cultures generate stock market returns of
twice the general market and enjoy half the employee turnover of
their peers. Their staff innovate more, deliver better customer
service and, hands-down, beat the competition. These companies
outperform and disrupt their markets. They break the rules of
traditional HR, they rebel against the status quo. Build it has
found these rebels and the rulebreakers. From small startups to
global powerhouses, this book shows that courage, commitment, and a
people-centric mindset, rather than money and resources, are what
you need to turn an average business into a category leader. The
book follows the clear and proven Engagement Bridge(TM) model,
developed from working with thousands of leading companies
worldwide on their own employee engagement journeys. The practical
model highlights the areas that leaders need to examine in order to
build a highly engaged company culture and provides a framework for
success. Build it is packed with tips, tools and real-life examples
from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and
McDonald's to help you start doing this not tomorrow, but today.
Readers will learn: How employee engagement helps companies perform
The key factors that drive engagement, and how they work together
What the world's most rebellious companies have done to break the
rules of traditional HR and improve engagement How to implement The
Engagement BridgeTM model to boost productivity, innovation, and
better decision-making Unique in this category, Build it is written
from two sharply different perspectives. Glenn Elliott is a
multi-award winning Entrepreneur of the Year, CEO and growth
investor. He talks candidly about the mistakes and missteps he has
made whilst building Reward Gateway into a $300m category leader in
employee engagement technology. Debra Corey brings 30 years
experience in senior level HR roles at global companies such as
Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the
practical tools and case studies that can kickstart your employee
engagement plan, bringing her own pragmatic and engaging style to
each situation.
In recent years, Japan and Germany have been facing very similar
challenges, namely aging populations, changing employment
structures, and globalization. Both countries are in a number of
respects more socially and politically regulated and in this sense
more liberal than the Anglo-American economies. This book is an
edited collection of papers exploring the demographic challenges
for human resource management and labour market policies in Germany
and Japan. The volume will concentrate on the type of problems
aging poses for human resource management practices and labour
market policies, and how public and company policies in both
countries deal with these challenges.
This book takes a multi-dimensional approach to the concept of
organizational fairness, one that views organizational fairness as
being comprised of procedural justice, organizational politics,
organizational trust, and psychological contract breach, all of
which are indicators of the global evaluation of the (un)fairness
of the organization.
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