With a growing market currently in excess of $150 billion, outsourcing hasbecome a critical boardroom agenda. Meeting this challenge, Andrew and Nada Kakabadse answer key boardroom questions. As one of the largest international surveys on outsourcing, Smart Sourcing highlights what it takes to be "outsource ready" and thus become a high performing company.

Sexuality is arguably the most under-researched of all diversity areas in work organizations. This book brings together and relates stories of minority sexual identity from six organizations drawn from three different industry sectors: the Emergency Services, the Civil Service and the Banking sector. Here sexual minorities freely recount stories of their own workplace experiences. Three main themes emerge from the data: silence, disclosure and response. Issues of voice and silence are particularly pertinent for those who are not part of the dominant heterosexual discourse; issues of disclosure are highly important for sexual minorities for whom coming out is a major defining moment; and, highly unusually, in this book readers get an insight into how people respond to sexual minorities, as other employees' reactions to stories are related too. This book makes a significant contribution to our understanding discursive construction of identity in the workplace, as experienced by sexual minorities and provides a snapshot of minority working lives at the beginning of the 21st century. This is an extremely well written, highly innovative, timely and engaging book which as well as human resources management, it will also be of interest to scholars in other areas such as sociology and general business and management.

This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee voice from a range of different perspectives. This wide-ranging Handbook demonstrates that research on employee voice has gone beyond union and non-union voices to build a wider and deeper knowledge base. Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures. This comprehensive Handbook will enable the reader to engage with the debates surrounding employee voice and help to extend our overall understanding of what goes on in workplaces at the heart of modern economies. This second edition of the Handbook of Research on Employee Voice will be a vital resource for academics and students researching human resource management, organizational behaviour and employment relations, while its forward-thinking approach will also appeal to policy makers, employers and union officials. Contributors include: M.M.C. Allen, A.C. Avgar, A. Barnes, M. Barry, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, C. Casey, J. Chan, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, M. Edwards, R. Freeman, R. Gomez, J.A. Gruman, B. Harley, J. Harmer, E. Heery, P. Holland, J.A. Ingvaldsen, M. Irfan, S. Johnstone, S. Kaine, S. Kalfa, B.E. Kaufman, K. Kenny, B. Klaas, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, M.G. Menendez, P. Mowbray, K.R. Murphy, W. Nienhuser, D. O Shea, G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, S. Sekwao, P. Strom, J. Syed, L. Thornthwaite, K. Townsend, W. Vandekerckhov, A. Wilkinson, S. Williams, P. Willman

Designing and implementing an exceptional employee experience strategy is crucial for business success. From a leading figure in the EX field, this book provides everything needed to succeed. Employee Experience Strategy explains how to assess the needs of the organization and its employees, define and build an effective employee experience (EX) strategy and embed it successfully in the business. There is also guidance on how to get stakeholder buy-in from the rest of the business, and make sure that the EX strategy works for remote, hybrid and in-person working. It also covers how to overcome common challenges and measure the ROI of the strategy. Most importantly, this book shows how to ensure that the EX strategy delivers on the financial and performance goals of the business. This book is underpinned by primary data, research and global case studies from organizations including L'Oréal, Sanofi, and Unilever. There are also practical examples throughout and interviews with leading figures who have successfully implemented a robust employee experience strategy. Written by Ben Whitter who was recognized by Thinkers50 in 2021 specifically for his work in employee experience, this is an essential book for all senior talent professionals needing to build, embed and sustain an effective EX strategy.

The field of Human Resource Development has developed largely through academics, scholars and reflective practitioners from across the world coming together. Many people link memorable keynote speeches to changes in their research, practice, career path or even life view. Good keynote speeches are a forthright statement of the expert 's view and thus are often not published. Now that HRD is maturing there is a need to recapture some of those earlier moments both as a form of archive, and also to shed light on the path that has been followed.

Twenty-two speeches seminal to the field of HRD are included in this volume. These speeches are milestones along the path of the development of the field; as well as reconstructing their speech, the contributors have also located it within the time it was given and commented on how the field has developed since. This book is a resource, not only as an archive and for those who wish to relive their pivotal moments, but also for anyone interested in the development of HRD as a discipline. This unique approach provides an exciting and engaging way to reflect on cutting edge issues in the academic and practitioner world of HRD

This book proposes a revised theory of agency, drawing on ideas from behavioural economics and built on more robust assumptions about human behaviour than the standard principal-agent model. The book proposes new design principles for executive pay, but also explains the difficulties in changing current executive pay practices.

Not only are employees an organization's most important asset, but their value and contributions to the organization's financial success can be accounted for and disclosed to users of accounting information. The authors argue persuasively for better accounting strategy in the human resource context, then identify three ways to implement it: 1) through human resource accounting, disclosable in annual reports; 2) through employee reporting; and 3) the application of value-added reporting which reveals the contribution that labor makes to the firm's wealth. The result is a unique, timely guide, presented in a way that management professionals, as well as academicians and researchers, can understand and apply.

Employment Law in Contextis the perfect guide to the legal principles that students are likely to encounter on a day-to-day basis as a HR professional. Written by experienced HR practitioners and covering all aspects of the employment relationship from beginning to end, the book also provides invaluable guidance on how to apply the legal principles across a range of practical workplace scenarios.

Work-life balance isn't about where or how you spend your time. At least not solely. It's about where and how you use and replenish your energy. Work matters. Life matters. Work-life matters. As we start to navigate life during and after the pandemic, employers and employees are increasingly re-evaluating how work can be made more sustainable and more fulfilling. Many employees - particularly Gen X and Gen Z - are seeking a new psychological contract with their employers. Putting these trends into context and offering practical solutions, this book takes a deep dive into why work matters as part of a healthy and fulfilling life. The authors present a new and different way of thinking about the matter of balance, arguing that there is no hard divide between 'work' and life' because 'work' takes place entirely within 'life' and you can't balance two things when one is a subset of the other. To achieve the balance required for a healthy existence, we need to recognise that there are activities in all parts of work-life that drain our energy and others that give us a buzz. Rather than trying to solve the drain of hard work by living it large at the weekend - or compensating for an unfulfilling home life by working like a demon, we need to create balance at work and balance at home. Now is a golden opportunity to re-examine the world of work and job-craft to make them more satisfying, less draining and more energising. The ideas in this book provide a practical guide to help that process.

This study offers a thorough analysis of what determines the level of executive compensation in one corporation as opposed to another. Challenging prior research which has tended to focus solely on the influence of coporate financial performance, the authors argue that structural characteristics of the firm--size, internal organization, and ownership--are equally decisive in influencing the level and structure of executive compensation which allows for the investigation of both the direct and indirect effects of each of these factors on executive compensation and offer a guide to the assessment of executive compensation in the large corporation that will be of significant value to financial analysts, investors, and researchers interested in the role and ramifications of executive compensation policies.

Following a review of theoretical considerations and recent findings on the determination of executive compensation, the authors present a model of executive compensation which integrates the concepts of corporate performance, organizational structure, size, and ownership structure. This path model is then tested by utilizing data from a sample of over 200 Fortune 500 firms. Both regression results and path analysis results show significant direct and indirect effects of the structural variables tested. Based upon their results, the authors offer policy suggestions for those involved in determining executive compensation or evaluating the financial status of organizations under investment consideration.

This volume presents an insight into the understanding of human resource development (HRD) in various cultural contexts. This book looks at how culture shapes our expectations for what is appropriate in the workplace and aims to broaden the reader's knowledge of HRD by exploring the boundaries of existing theories.

The Template-based management (TBM) approach has been used since 2003 across the world in diverse contexts. It has evolved hand-in-hand with the evolution of business: Agile, Blueprints, Canvas, Design Thinking, or Kanban are only few of the many current concepts based on the approach. This book expands and upgrades the author's 2003 book 'Template-driven Consulting' (Springer) by tracing this evolution and offering the current state-of-the-art to practitioners. TBM combines structure and method: pre-structuring diverse processes, it helps to present complex activities and procedures in a simple, clear, and transparent manner and then implement them. The use of TBM ranges from conception or creative work in agencies to designing organizations and strategies, planning and monitoring initiatives and projects, to innovation management and optimizing cost structures, processes, or entire departments and divisions. The book also demonstrates how successful organizations use TBM to methodically and structurally apply the internal know-how in a cost and time-optimal way for attaining sustainable business success. Readers will learn to apply and use TBM, identify its importance, and benefit from a variety of case studies that illustrate the application and use for the entire business and management practice.

This book showcases scholarly work from leading coaching psychologists and coaches from different parts of the world, each contributor providing thoughtful analysis of group dynamics, family systems and psychotherapeutic approaches to family business coaching.Providing both a theoretical groundwork and a practical application of group dynamic issues to family business coaching practices makes this volume an essential compendium for the coaching psychology and a useful groundwork to understanding group dynamics of a family business. It also describes practitioner's input in family business coaching practices, with specific reference to knowledge enhancement and developing innovative and reflective coaching practices appropriate to family businesses around the world. This new outlook at partnership between group dynamics and family businesses in diverse settings make this a key reference book for family businesses, practitioners, business coaches, researchers, postgraduate students and coaching profession."

'de Janasz and Crossman have drawn on their professional colleagues to provide an impressive collection of ''tried and true'' experiential exercises to help students gain hands-on understanding of human resource management. These useful exercises engage students in the kind of active learning that is essential to apply HRM theories to concrete, practical situations. In reflecting on their experiential learning, students acquire a deeper, more personal knowledge of what HRM is all about. Teaching Human Resource Management: An Experiential Approach is an essential and valuable companion to more standard texts in HRM.' - Thomas G. Cummings, University of Southern California, US 'This pioneering book by de Janasz and Grossman is a terrific resource. It not only covers a wide range and comprehensive set of topics with which all HRM students (and practitioners) need to be familiar. It also offers well-designed experiential exercises that promote students' active engagement with the topic at hand. I would love to take the course that uses this book!' - Gary N. Powell, University of Connecticut and Lancaster University, US 'An experiential approach to the teaching of HRM makes each topic come alive. By actively participating and becoming highly engaged in each exercise, students generate important lessons that tie theory to practice. The exercises in this book enable all of that and they fill an important gap. ''Tried and true'' exercises in 15 key areas of HR, developed by a diverse group of HR scholars, provide choice, flexibility, and comprehensiveness to any HR course or executive education program.' - Wayne Cascio, University of Colorado, Denver, US This book breathes life into the teaching of Human Resource Management (HRM) by creating learning that applies the theoretical aspects of the discipline to meaningful contexts. In this way, readers will be able to better relate theoretical concepts to workplace decisions and dilemmas. The management of human resources (HR) is a critical function contributing to an organization?s competitiveness in ways that are at least as important as the management of financial and capital resources. To that end, it is essential that future managers and HR specialists destined for careers in business, government and not for profit organizations develop key skills and competences in HR. Experiential learning ignites the desire to learn, while revealing the importance and impact of knowledge and skills necessary to analyze and resolve HR-related dilemmas and challenges in contemporary organizations. While many publications provide direction and advice on the teaching of organizational behavior and leadership, it is harder to find accessible books to support the teaching of HR in motivating and grounded ways. The authors include over 65 exercises, activities, and cases for the undergraduate, MBA and executive learning classrooms. HR professors and practitioners will find it of value and students will be left feeling well prepared for the kinds of situations that await them in the field of? - and situations requiring expertise in? - HR.

The sport and leisure sectors possess unique characteristics that pose particular challenges for managers and human resource professionals. The age profile of workers, seasonality, the pressure to achieve short-term results, media intrusion, wide differences in pay between elite and community levels, and the importance of competition and consumer (fan) behaviour, all combine to set sport and leisure apart from 'mainstream' business and management. Human Resource Management in the Sport and Leisure Industry is a comprehensive and accessible introduction to HRM in sport and leisure that examines these challenges in the context of organisational structure, systems, and individual and group behaviour, encouraging the reader to develop a strategic approach to HRM, and emphasising the importance of reflective professional practice. The book explores the full range of key issues, themes and concepts in contemporary HRM, including: the labour market in sport and leisure personal skills in HRM recruitment and selection learning, training and development evaluation and performance appraisal change management coaching and mentorship. Covering private, public and voluntary contexts, the book includes a wide range of examples and cases from the real world of sport and leisure management. Each chapter also includes highlighted definitions of key concepts, review questions, summaries and learning objectives, to guide student learning and help managers develop their professional skills. Effective human resource management and development is essential for business success, and this book is therefore important reading for any student or professional working in sport and leisure management.

Over the last decade, there has been a substantial rise in the number of knowledge-intensive firms - constituted primarily of professionals. The core assets of these businesses are the people themselves. Handle them badly, and they may defect or stall. Successful managers of knowledge-intensive firms must create meaning among and inspire their employees, to ensure high performance. To achieve this, leaders must understand how to target each employee 's ambitions and challenges to facilitate their personal and professional development.

This book examines what sets knowledge-intensive firms apart from other types of organizations, and the resultant organizational and strategic differences in business models, talent management, and client-handling approaches. The authors bring their own complementary perspectives on the subject: one, as the manager of a private consulting firm with a strong research background; another, as a business school professor whose practice-based skills are fundamental to his work; and a third, a world leading commentator on professional service firms acting as a consultant, business school researcher and a manager.

Ejler, Poulfelt and Czerniawska present a new model for transforming the management of knowledge-intensive firms, which is supported throughout with practical examples and cases.

First published in 1977, this Routledge Revival is a reissue of the first comprehensive sociological study of the role of the personnel manager, which considers both the individual experience of the person working in this field and the role the occupation plays in the management of employing organizations. In the process of studying the individual experience and the organisational and social contributions of personnel managers, the book represents a step towards a sociology of work which draws on and contributes to the mainstream of sociological theory.

First published in 1988, this book offers a comprehensive description of the functions and performance of organisational surveys from a wide range of European experts in the field. The book examines the utility of organisational surveys as a method of research for the social sciences and as a support for employee relations strategies and personnel policies. It looks at the broad question of 'what are the key dimensions of an organisation with which managers and researchers should be concerned?' and at how they can be an essential element in a participative management approach to employee relations. Throughout, the book emphasizes the utility of surveys for the study and understanding of organisations.

The extent to which organisational performance is related to the Human Resource policies and practices adopted has been a question debated by both academics and practitioners for the past two decades. This book takes the debate into the international field by drawing upon the well respected Cranet data set, which provides longitudinal and comparative data drawn from 40 countries across the world. International Human Resource Management highlights the dominant institutional factors embedded in the societal contexts of different cultures which impact on corporate HR policies and practices, and illustrates how these variables influence Human Resource Management and performance. It examines how the HR function can impact upon HR policies and influence organisational performance. It also discusses the role of the HR department; specifically, how the distribution of responsibilities between HR managers and line managers moderates the relationship between HR strategic integration and organizational performance. Finally, it investigates the impact of societal factors on the strategic integration of female HR directors. These contributions show the complexity of the relationship between HRM and organisational performance, and modify the current prevailing models of this relationship, where scant attention has been paid to institutional forces and the cultural, economic and social contexts in which organisations are located.

This book was originally published as a special issue of The International Journal of Human Resource Management.

This volume sets out in search of what we call Confucian HRM in Greater China and beyond. It covers theory and practice not only in the People 's Republic of China but also in the Overseas Chinese (Nanyang) Diaspora, namely in Hong Kong and Taiwan, among others. It will seek to understand how far traditional Chinese culture and values continue to influence the degree to which the human resource management (HRM) as adopted in those cultural contexts has been implemented.

Confucian HRM in Greater China includes a wide range of concepts such as Confucian HRM, employee participation, family firms, guanxi, learning and job satisfaction, local labour markets, performance-based pay, training policies, and women 's roles in employment. A wide range of international contributors provide the reader with diverse theories, methodologies and perspectives, arguing that the continuity of traditional Chinese values is indeed still empirically observable in the contemporary practice of people-management in Greater China. The contributors are all experts in their fields who teach and research on HRM in many faculties throughout the world.

This book was originally published as a special issue of The International Journal of Human Resource Management.

This book bridges the research and practice of global talent management. It opens important theoretical and practical avenues to understand the concept internationally while focusing on developing and emerging countries. Chapters derive from various geographic regions and embrace cross-national, comparative, and interdisciplinary perspectives. An open and inclusive approach is used in assessing the challenges of global talent management, strategies to overcome these challenges, and in charting opportunities for future talent management. These three dimensions are crucial to academic researchers and business practitioners for envisioning a positive future role of talent management in businesses and societies.

As a manager, you have the responsibility to plan, organize, implement, delegate, and control. To be a leader, however, you must also inspire your staff, your colleagues, and your workplace. You have the ability to take these people to greater heights, both personally and professionally.

This guidebook can help you meet these challenges. You'll learn how to

resolve conflicts between employees;

coach and mentor young professionals;

deal with those who don't play by the rules; and

reduce the stress that comes with being a manager.

In addition to a broad-based discussion of leadership practices, "Quit Your Job, Enjoy Your Work" also explores the ins and outs of servant leadership and emotional intelligence. Managers who are interested in creating a positive work environment need to better understand both of these contemporary approaches to leadership.

Written for organizational managers, leaders, and staff who want to understand their workplace, this guide enables you to fulfill your potential. In "Quit Your Job, Enjoy Your Work," you can discover how to create a better workplace for all.

This book examines the intricate challenges faced by women and families during the transition to motherhood. It presents unique theoretical and methodological approaches to studying women's transition from being employees to working mothers. Its focus is on the impact of work on the transition to motherhood, and the impact of motherhood on women's working arrangements, work attitudes, work experiences and perspectives. Special attention is given to intervention research that can enhance the health and well-being of mothers and employers as they reconcile demands of the family-work interface. Integrating theoretical framework development and methodological considerations, this book provides an in-depth introduction to the topic. It brings together researchers and experts on the work-family interface, on workplace discrimination during pregnancy and early motherhood, and well-being.