This book is an attempt to capture and analyze several idiosyncratic features of industry and labor in the developing world. Available books and graduate-level texts in labor economics largely discuss industrial and labor market situations prevalent in developed countries, where well-defined institutional arrangements and regulations create a very different scope of analysis. The patterns of choice in training and contracts in the labor market more apparent in developing and transition countries are discussed, as are the information-theoretic results. The book also critically examines labor migration, a context in which the developing and transition countries represent large sources in the present global order. A broad base of empirical observations from industries is used to develop analytical conjectures on risk-sharing arrangements between workers and employers, while strong intuitive explanations are combined with relevant mathematical and graphical derivations, ensuring the book's readability among graduate students pursuing courses in labor economics and industrial economics for developing and transition countries. The book may also serve as a valuable reference guide for all students in advanced human resources courses at management schools. Presenting state-of-the art research findings in all of its chapters, the book discusses numerous institutional peculiarities of the developing world, making the results distinct in view of the general scope of labor economics.

Conflict, bullying and harassment can destroy the foundations of the most enterprising organisations. Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organisational effectiveness. The good news is destructive conflict can be reduced - but this is a sensitive issue, requiring managers to call on tried and tested techniques. Published for HR and line managers, IRS Managing Conflict in the Workplace will help employers to recognise and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures. The handbook will enable HR professionals to: * recognise the sectors, departments and types of individuals most prone to conflict * measure the costs of conflict * understand and comply with the law on the employer's duty of care * spot potential problems, recognise bullying behaviours, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action * establish, communicate and monitor effective policies and procedures * train staff and managers in how to manage conflict effectively * reach agreement through negotiation * use conciliation and mediation to resolve difficult situations Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance.

Explosive economic and social changes in the Asia Pacific region have meant that much of what we know about the area is outdated. This book addresses this and looks at the "human resource period" with detailed analysis, discussion and predictions for the future. Focusing on the areas of China, Hong Kong, Japan, Korea, the Philippines, Singapore, Taiwan and Thailand the book explores the reasons behind changes and whether they indicate movement of convergence or divergence, the key issues for management and the implications for theory development.
This is the latest research available on this subject. A must for managers, researchers and those teaching undergraduate or postgraduate courses, as well as those interested in international business, sociology and employee relations.

The authors focus on the following topics: Information Systems Contribution of IS/IT to organisations Systems concepts and attributes Planning, reviewing and controlling with IS Serving the end user - spreadsheets, databases, e-mail and DTP Software application for HR and other areas Legislation and Security Finance Sources and application of funds Accounting documentation - cash statements, profit and loss accounts, balance sheets Interpretation of accounts - management ratios Costing and budgeting Use of current software for finance Statistics Sources and uses of statistics Presentation of statistics Interpretation - measures of average, measures of distribution, correlation, time series, index numbers, significance tests Use of current software for computation of statistics

Work-related illness and injury is costing organisations in the UK up to 18 billion per year. As employers have statutory duties under both the "Health and Safety at Work etc. Act 1974" and the "Management of Health and Safety at Work Regulations 1999" with regard to occupational health, it is essential that they are aware of their duties and the legal requirements.
Tolley's Guide to Managing Employee Health is designed for all those responsible for managing the health of employees and gives comprehensive guidance on how to set up and manage an employee health strategy. It clarifies the duties outlined by law so the employer can feel confident they are complying with the latest legislation.
It includes comprehensive guidance on how to manage the risk to employee health in your organization and, more specifically, how to conduct risk assessments.
Also covered are topical issues such as:
* Sick Building Syndrome
* Alcohol and Drugs
* Asbestos
* Stress
* Violence in the Workplace
* RSI (Repetitive Strain Injury)
* Legionellosis
Guidance on sensitive issues such as long-term sickness and unauthorized workplace absence are also addressed, enabling the manager to act with confidence.
Each chapter includes a full discussion on the subject matter in hand, complete with relevant checklists so you can ensure that your own employee health strategy is being monitored and managed in the most effective way, whilst always complying with the law.
* Provides guidance on sensitive issues such as long-term sickness and unauthorized workplace absence
* Each chapter includes checklists to ensure compliance with the law.

Contents:
List of tables; Contributors; Foreward; Acknowledgments 1. Ken N. Kamoche, Gerry N. Muuka, Frank M. Horwitz and Yaw A. Debrah Preface 2. Frank M. Horwitz, Stella M. Nkomo and Rajah Mahamed HRM in South Africa 3. Dorothy Mpabanga HRM in Botswana 4. Gerry Nkombo Muuka and Kenneth Kaoma Mwenda HRM in Zambia 5. Anita Ramgutty-Wong HRM in Mauritius 6. Yaw A. Debrah HRM in Tanzania 7. Ken N. Kamoche, Stephen M. Nyambegera and Munyae M. Mulinge HRM in Kenya 8. Semaw Mekonnen and Aminu Mamman HRM in Ethiopia
9. Sam Aryee HRM in Ghana 10. Constant D. Beugre HRM in Ivory Coast 11. Mahmoud Yagoubi HRM in Tunisia 12. Abdoulhakem Almhdie and Stephen M. Nyambegera HRM in Libya 13. Yaw A. Debrah, Frank M. Horwitz, Ken N. Kamoche and Gerry N. Muuka Conclusions: Toward a Research Agenda Subject index. Name index

This is the official account of the experiments carried out at the Hawthorne Works of the Eastern Electric Company in Chicago. These were divided into test room studies, interviewing studies and observational studies. The test room studies were experiments into what variables in a workplace environment might affect worker fatigue. The findings of these tests led to extensive interviewing on the attitudes of the workers. The final phase of the Hawthorne experiment focused on social factors, using techniques of cultural anthropology to observe small working groups. The results of these experiments profoundly influenced the Human Relations movement.

Shows how the implementation of HR strategy can generate shareholder value Focuses on the practical issues rather than the theoretical underpinning Features extensive summaries, checklists, examples, exercises and case studies Value-Based Human Resource Strategy demonstrates how HR strategy can be positioned and implemented to generate real shareholder value, using case studies from BT, Dyson, Marks and Spencer and others. The following topics are covered: HR strategy - scope, positioning, process HR strategy techniques Links with managing for value Project managing HR strategy Specific HR strategy issues and breakthroughs Being an HR strategy consultant Many HR managers are trying to become more of a consultant than an HR administrator and don't know how to - this book addresses that need. It is practical and contains visual tools to work through HR issues.

President Bush's number-one management initiative for the federal government is the Strategic Management of Human Capital. According to Knowledgeworkers.com, human capital is the accumulated value of an individual's intellect, knowledge, and experience. In the U.S. federal government, a human capital crisis exists. The factors contributing to a human capital dilemma include a knowledge bleed due to retirement eligibility, changing perspectives on work, and escalating knowledge loss. According to a Joint Hearing on the Federal Human Capital, by 2005, more than half of the 1.8 million non-postal civilian employees will be eligible for early or regular retirement. An even greater percentage of the Senior Executive Service, the government's core managers, will be eligible to leave.
All government agencies are required to develop a human capital strategy by 2005. Many of these agencies have scored a "red" (lowest rating) on the Government Scorecard in the way they are approaching their strategic management of human capital. This book is an executive briefing on developing a successful human capital strategy based on lessons learned from analyzing existing strategies at government agencies such as NASA.
Using a knowledge management perspective, Liebowitz identifies four pillars of an effective strategy and gives examples of these in practice.
* President Bush's number-one management initiative for the federal government is the Strategic Management of Human Capital: The topic of this book
* All government agencies are required to develop a plan by 2005--this is the first book to address this need
* Provides a simple framework government agencies can use to develop theirstrategy

This book gives a comprehensive survey of the field of Industrial Relations, focusing on general principles and problems. Illustrations are drawn from the practices adopted in many parts of the world such as Australia, France, Germany and the USA.

Contents include chapters on the following:
* Personnel Management
* Training
* Methods of Wage Payment
* Job Evaluation
* Profit-Sharing and Co-partnership
* Trade Unionism
* Employers' Organizations
* Collective Bargaining
* Wage Bases
* Equal Opportunities
* Conciliation and Arbitration

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs, ' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.

Jack Phillips has composed user-friendly ROI calculations, plus:
*ten post-program data collection methods
*ten strategies for determining the amount of improvement that is directly linked to training programs
*ten techniques for converting both hard and soft data to monetary values
'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations.
The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
* Applies the well-known ROI method to training programs
* Provides you with the tools to identify the key indicators for measurement and how to measure them effectively
* Summarizes in simple language everything practitioners need to do to sell, defend, or expand training initiatives to senior management

Offers a combination of a critical approach to education and psychology alongside a focus on professional dialogue, aimed at psychologists, educational professionals and those who work with them. Provides an alternative approach to the current focus in education establishments (which include instrumentalism and performativity) to support and improve relationships and mental health (particularly relating to teachers, parents and young people). This book addresses a fundamental issue for psychologists in the Western world in that it challenges the profession to uphold a moral and ethical practices.

As part of the new Routledge series on Global HRM, this new title considers the growing importance of cross-border alliances, in particular international joint ventures, mergers and acquisitions, which is currently a major business issue. Providing a detailed analysis of various aspects of alliances, including learning acquisition, the HR implications of mergers and the role of cooperation and trust in such alliances, this book fills a vital gap in current literature. Featuring case studies and other added value features, this is an essential text for students of HRM, international and strategic management, as well as for HR professionals.

What is a sustainable career? And how can individuals and organizations develop pathways that lead to them? With current levels of global unemployment and the need for life-long learning and employability enhancement, these questions assume a pressing significance. Offering twenty-eight chapters from leading scholars, the Handbook of Research on Sustainable Careers makes an important contribution to our understanding of sustainable careers and lays the foundation for the direction of future research. With the aim of advancing existing knowledge surrounding the meaning, antecedents and outcomes of sustainable careers, this book discusses the topic from several different angles combining both theoretical and empirical as well as practical insights. Topics include crafting sustainable careers in organizations, merits and challenges of career adaptability, psychological mobility during unemployment and the role of employee adaptability. Students and academics of varied disciplines looking for multidimensional perspectives on sustainable careers will find this to be a worthwhile read. HR professionals, career counsellors and public policy makers will find use in the practical guidance offered in this book. Contributors: T. Aalbers, M.B. Arthur, P.M. Bal, Y. Baruch, C. Bernhard-Oettel, T. Bipp, N. Bozionelos, J.P. Briscoe, M.B.W. Buyken, A. De Coen, N. De Cuyper, S. De Hauw, A.H. De Lange, P. De Prins, A. De Vos, H. De Witte, N. Dries, N. Egold, C. Fleisher, A. Forrier, F. Fraccaroli, A. Froidevaux, J.H. Greenhaus, D.E Guest, D.T. Hall, A. Hirschi, I.M. Jawahar, C. Kelliher, S.N. Khapova, U. Kinnunen, U.-C. Klehe, D. Kooij, M. Latzke, B.S. Lawrence, A. Makikangas, S. Mauno, W. Mayrhofer, A. Milissen, K. Naswall, K. Pernkopf, P.Peters, J. Rantanen, J. Richardson, R. Rodrigues, C. Rohr, R. Schalk, M.M. Schipper, T.M. Schneidhofer, J. Segers, L. Sels, J.H. Semeijn, T.H. Stone, D.M. Truxillo, M. Valcour, L. Van Beirendonck, K. Van Dam, A. Van den Broeck, B. Van der Heijden, R. Van Dick, M. van Engen, J. van Ruysseveldt, S. Vansteenkiste, A.E.M. Van Vianen, T. Van Vuuren, M. Verbruggen, C.J. Vinkenburg, S. Zaniboni, J. Zikic

This book contributes to the discussions on the role of spirituality in organizing and leading, taking a philosophically and theologically rigorous perspective. Developing an approach to spirituality informed by Platonist philosophy and classical and mystical streams of Christian theology, the text re-assesses the role of religious insights and beliefs in contemporary theory and practice of management. It also engages critically with the more fundamental questions, such as the validity and limits of scientific method, the shaping of the cultural contexts of organizations, as well as the status of modern materialism. Spirituality and Religion in Organizing further discusses topics such as charismatic leadership, the ethics of martyrdom and the spiritual models of organizing from the perspective of the proposed metaphysical-theological stance.

The nature of information technology work has changed dramatically in the past decade. The rise of the Internet has driven massive shifts in both what IT people are asked to do, and how they are required to do it. The Internet has made possible such far-reaching phenomena as electronic commerce, outsourcing and offshoring, new styles of programming and system development, virtual work, virtual communities, and realtime communications. ""Managing IT Professionals in the Internet Age"" explores these impacts, and the ways in which the work life of IT professionals - from the perspectives of both the individual worker, as well as managers - has had to change and adapt to the Internet Age.

Based on extensive interdisciplinary research and the author's over 30 years of experience in the field, this book provides best practice skills for auditors and investigators in any type of investigation and adapts them to ensure they are relevant to a corporate environment where the powers available to police are absent. In addition to providing technical skills and practical advice on investigative interviewing, former police investigator Kevin Sweeney explains how to analyze information to assist in the investigation and to identify emerging trends to provide opportunities to prevent problems before they occur. Readers will come to understand legal concepts such as the chain of evidence, the psychological factors involved in questioning, and the sociological factors that can help to build a macro understanding of the organization and the event in question. This book will become an essential resource for professionals involved in auditing or investigation work of any type in the corporate or public sectors, in contexts including human resources, employee relation investigations, auditing, or where criminal activity is suspected.

'This is an extremely welcome and timely contribution which extends our understanding of the relationship between trust and HRM in organizations, a relationship which has until now been under explored. This excellent edited collection explores trust in the context of HRM stage by stage from pre-entry to exit in a thoughtful and provocative way. In each chapter leading scholars in the trust and HRM fields highlight critical issues for both researchers and practitioners to consider. Key reading for anyone interested in how HRM can enhance and develop trust and how trust can contribute to the success of HRM.' --Antoinette Weibel, University of Konstanz, Germany and President of First International Network on TrustAn organization's human resource management (HRM) policies and their implementation have long been claimed to influence trust within an organizational environment. However there has, until now, been a limited examination of the relationship between the two. In this unique book, the contributors explore the HRM cycle from entry to exit, and examine in detail the issue of trust and its links with HRM. Each chapter takes an aspect of HRM including; selection, performance management, careers and personal development, training, change management and exit, and offers a new understanding and insight into the role, importance and challenges to trust within these processes. This timely book will prove to be an invaluable resource for academics interested in trust, HR and organizational behavior. HR professionals should also not be without this path-breaking study. Contributors: M. Ashleigh, J. Billsberry, C. Boon, S.E. Brodt, F. Buckley, M. Clinton, C.L. Cooper, J.R. Crawshaw, D.N. Den Hartog, A.M. Dionisi, G. Enosh, D. Guest, S. Harrington, M. Lindorff, K. Mather, A.K. Mishra, K.E. Mishra, V. Patent, J. Prichard, C. Rayner, M.N.K. Saunders, G.M. Schwarz, R.H. Searle, D. Skinner, S.S. Tzafrir, A. Wilson, L. Worrall

The Headhunting Business is the first detailed investigation of executive search in Britain: the recruitment of senior-level businessmen and women by intermediaries acting on behalf of client companies, popularly known as 'headhunters'. Sweeping aside the popular mythology surrounding headhunting, this book analyses exactly how the business works in practice. Dr Jones has interviewed hundreds of executive search consultants, their clients and candidates, producing an in-depth anatomy of this vital business service, now employed by up to 90 per cent of major British companies, which hardly existed a decade ago. Dr Jones argues that the top end of the market includes a number of high-powered, top-quality, creative consultants and reputable and highly professional firms offering a valuable resource to their clients. The Headhunting Business looks at: 'The Economics of Search'; 'The Emergence and Growth of the Headhunting Business '; 'The Nature of Headhunting in Britain in the 1980s'; 'Client and Candidate Experiences of Headhunting', based on an extensive, specially designed survey; 'The Headhunting Process'; 'Three Headhunting Case Studies'; 'The Global Scene', including a section on headhunting in Europe; 'Headhunting in the Future'; with an appraisal of leading executive search firms in Britain, and Hints on How to be Headhunted. It also contains a glossary of jargon and common expressions in use in the headhunting world today and a detailed bibliography of books, articles and relevant on-line material.

This book is the first to present research-based data, rather than opinion, on the subject of executive mobility. J. Benjamin Forbes and James Piercy have brought together ten years of research on various topics, including backgrounds of chief executive officers, early intra-organizational mobility, and backgrounds and placements of female executives, then integrated the results to form an accurate picture of management mobility in today's corporate world. In gathering data on the entire careers of CEOs, Forbes and Piercy looked at a variety of industries, including manufacturing, utility, transportation, banking, insurance, and retailing, as well as the socio-economic backgrounds of these industries' executives.

Throughout the work, the authors deal with specific issues, such as early promotions versus the late bloomer, changing firms or industries to move up more quickly, and the greatest opportunities for women executives. Following an introductory chapter that provides an overview of the current environment and conventional wisdom, Forbes and Piercy offer detailed discussions of starting a career and the importance of early movement; the early competition; and mid-career issues including alternate routes to the top. Subsequent chapters deal with profiles of and projections for female executives; origins and formative years of the chief executive, including education, social status and personal characteristics; and industry differences and changes over time. The work concludes with a discussion of the careers of CEOs in different industries, and a practical look at reforming development and selection and strategically planning an individual career. This work will be a valuable tool for human resource professionals as well as for professionals and students in the management field. Public, academic, and business libraries will also find it to be an important addition to their collections.

Contents:
1. Introduction
2. S. Tjepkema, H. ter Horst and M. Mulder Learning Organizations and HRD
2.1 Lifelong Learning, Organizational Learning and Learning-Oriented Organizations
2.2 Human Resource Development in Learning-Oriented Organizations
2.3 A European Outlook on HRD? Comparison with US and Japan
3. S. Tjepkema Methodology
3.1Case Study Design and Realization
3.2 Survey Design and Realization
4. D. Buyens and S. van Schelstraete Cases from Belgium
4.1 DVV - Insurance Company
4.2 Siemens Atea - Telecommunications Company
4.3 Alcatel Bell - Telecommunications Company
4.4 ISS - Cleaning Service Provider
4.5 Factors Influencing HRD's Role and how HRD Deals with Them
4.6 Summary and Conclusions
5. T. Vaherva and H. Woods Cases from Finland
5.1 Vaisala - Electronic Measurements Systems Manufacturing
5.2 Valmet - Paper Machinery Manufacturing
5.3 Okobank Group (Central Unit) - Financial Services
5.4 Outokumpu Zinc - Steel Production
5.5 Factors Influencing HRD's Role and how HRD Deals with Them
5.6 Summary and Conclusions
6. D. Belet Cases from France
6.1 Motorola - Semiconductors Plant
6.2 Auchan - Retail Organization
6.3 Accor Group - Hotel and Travel Service Provider
6.4 GT Group - Road Transport Firm
6.5 Factors Influencing HRD's Role and how HRD Deals with Them
6.6 Summary and Conclusions
7. K. Meinicke, R. Reinhardt, A. Buschmann and P. Pawlowsky Cases from Germany
7.1 Bosch Siemens Hausgeräte - Domestic Appliance Manufacturer
7.2 AgrEvo - Chemicals Manufacturer
7.3 Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ) - Engineering Consultancy Firm
7.4 Sony Germany - Marketing, Sales and Service Organization
7.5 Factors Influencing HRD's Role and how HRD Deals with Them
7.6 Summary and Conclusions
8. M.Tomassini and A. Cavrini Cases from Italy
8.1 Barilla - Food Producer
8.2 Bayer - Chemicals Manufacturer
8.3 Lever - Cosmetics Manufacturer
8.4 Datalogic - Bar code Manufacturer
8.5 Factors Influencing HRD's Role and how HRD Deals with Them
8.6 Summary and Conclusions
9. H. ter Horst and S. Tjepkema Cases from The Netherlands
9.1 Akzo Nobel Chemicals - Chemicals Manufacturer (Salt)
9.2 Ericsson - Telecommunications Company
9.3 BAC - IT Centre of Dutch Inland Revenue Service
9.4 KIBC - Construction Company
9.5 Factors Influencing HRD's Role and how HRD Deals with Them
9.6 Summary and Conclusions
10. S. Sambrook and J. Stewart Cases from the United Kingdom
10.1 Royal Mail - Postal Services
10.2 Rolls Royce Aerospace Group - Aero Engine Manufacturing
10.3 Royal Scottish Assurance - Financial Services
10.4 Wolverhampton & Dudley Breweries - Beer Production
10.5 Factors Influencing HRD's Role and how HRD Deals with Them
10.6 Summary and Conclusions
11. S. Tjepkema Conclusions from Case Studies and Survey
11.1 Organizational Context
11.2 HRD's Envisioned Role
11.3 HRD Strategies
11.4 Influencing Factors
11.5 Summary
12. S. Sambrook and J. Stewart Reflections and Discussion
12.1 Implications
12.2 A Critical Examination of the Concepts of HRD, Learning Orientated Organizations and Lifelong Learning
12.3 Implications for Comparative and Collaborative Research
12.4 Final Thoughts