Uniquely accessible and concise guide to complexity and management Includes perspectives from the complexity sciences, philosophy and history Includes chapter bringing theories to management practice

* A thoroughly updated edition of the must-have step-by-step guide to starting or fixing a mentoring program * Includes a new chapter on e-mentoring, as well as new case studies to bring mentoring principles to life * Translates research to practice for mentors of first-generation students, millennials, government and military professionals, and businesspeople, among other specific mentee groups

Casting the Other focuses on the production and maintenance of gender inequalities in organizations. By emphasizing 'difference' as something to be managed many organizations institute the 'problem of difference', and while organizations pay lip-service to ideas of equality, their day-to-day practices may be unchanged and unchallenged. Discrimination of various groups such as women, immigrants and older people continues and its dynamics remain unclear, largely because of the difficulties of studying it in the field. Additionally, various programs aimed at removing inequality, such as gender equality of managing diversity programs, may actually promote it by making differences visible and stabilizing them. Management, under these circumstances, comes to refer to the management of appearances which take the place of more radical acts to change the 'status quo'.

Casting the Other: Maintaining Gender Inequalities in the Workplace focuses on the production and maintenance of gender inequalities in organizations. By emphasizing 'difference' as something to be managed many organizations institute the 'problem of difference', and while orgainzations pay lip-service to ideas of equality, their day-to-day practices may be unchanged and unchallenged. Discrimination of various groups such as women, immigrants and older people continues and its dynamics remain unclear, largely because of the difficulties of studying it in the field. Additionally, various programs aimed at removing inequality, such as gender equality of managing diversity programs, may actually promote it by making differences visible and stabilizing them. Management, under these circumstances, comes to refer to the management of appearances which take the place of more radical acts to change the 'status quo'.

Contents:
1. Introduction
2. S. Tjepkema, H. ter Horst and M. Mulder Learning Organizations and HRD
2.1 Lifelong Learning, Organizational Learning and Learning-Oriented Organizations
2.2 Human Resource Development in Learning-Oriented Organizations
2.3 A European Outlook on HRD? Comparison with US and Japan
3. S. Tjepkema Methodology
3.1Case Study Design and Realization
3.2 Survey Design and Realization
4. D. Buyens and S. van Schelstraete Cases from Belgium
4.1 DVV - Insurance Company
4.2 Siemens Atea - Telecommunications Company
4.3 Alcatel Bell - Telecommunications Company
4.4 ISS - Cleaning Service Provider
4.5 Factors Influencing HRD's Role and how HRD Deals with Them
4.6 Summary and Conclusions
5. T. Vaherva and H. Woods Cases from Finland
5.1 Vaisala - Electronic Measurements Systems Manufacturing
5.2 Valmet - Paper Machinery Manufacturing
5.3 Okobank Group (Central Unit) - Financial Services
5.4 Outokumpu Zinc - Steel Production
5.5 Factors Influencing HRD's Role and how HRD Deals with Them
5.6 Summary and Conclusions
6. D. Belet Cases from France
6.1 Motorola - Semiconductors Plant
6.2 Auchan - Retail Organization
6.3 Accor Group - Hotel and Travel Service Provider
6.4 GT Group - Road Transport Firm
6.5 Factors Influencing HRD's Role and how HRD Deals with Them
6.6 Summary and Conclusions
7. K. Meinicke, R. Reinhardt, A. Buschmann and P. Pawlowsky Cases from Germany
7.1 Bosch Siemens Hausgeräte - Domestic Appliance Manufacturer
7.2 AgrEvo - Chemicals Manufacturer
7.3 Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ) - Engineering Consultancy Firm
7.4 Sony Germany - Marketing, Sales and Service Organization
7.5 Factors Influencing HRD's Role and how HRD Deals with Them
7.6 Summary and Conclusions
8. M.Tomassini and A. Cavrini Cases from Italy
8.1 Barilla - Food Producer
8.2 Bayer - Chemicals Manufacturer
8.3 Lever - Cosmetics Manufacturer
8.4 Datalogic - Bar code Manufacturer
8.5 Factors Influencing HRD's Role and how HRD Deals with Them
8.6 Summary and Conclusions
9. H. ter Horst and S. Tjepkema Cases from The Netherlands
9.1 Akzo Nobel Chemicals - Chemicals Manufacturer (Salt)
9.2 Ericsson - Telecommunications Company
9.3 BAC - IT Centre of Dutch Inland Revenue Service
9.4 KIBC - Construction Company
9.5 Factors Influencing HRD's Role and how HRD Deals with Them
9.6 Summary and Conclusions
10. S. Sambrook and J. Stewart Cases from the United Kingdom
10.1 Royal Mail - Postal Services
10.2 Rolls Royce Aerospace Group - Aero Engine Manufacturing
10.3 Royal Scottish Assurance - Financial Services
10.4 Wolverhampton & Dudley Breweries - Beer Production
10.5 Factors Influencing HRD's Role and how HRD Deals with Them
10.6 Summary and Conclusions
11. S. Tjepkema Conclusions from Case Studies and Survey
11.1 Organizational Context
11.2 HRD's Envisioned Role
11.3 HRD Strategies
11.4 Influencing Factors
11.5 Summary
12. S. Sambrook and J. Stewart Reflections and Discussion
12.1 Implications
12.2 A Critical Examination of the Concepts of HRD, Learning Orientated Organizations and Lifelong Learning
12.3 Implications for Comparative and Collaborative Research
12.4 Final Thoughts

This book focuses on research methodologies that apply to business research, particularly for researchers and managers embarking thereon to support managerial decision-making in the industry. In doing so, the book's objective is to guide business researchers in identifying, defining, and applying rigorous academic methodologies that will enable them to formulate, design, and execute effective research that answers their specific management problems. Such guidance can empower organizational managers to understand that business research can contribute to practical solutions to actual problems experienced in the industry. In addition, by emphasizing the integrative nature between (1) academic research and (2) experienced industry problems, it becomes possible to foster an awareness of such research's potential impact on organizational performance management, sustainability, and resilience. With that, attention is given to narrowing the gap between theory and practice, which requires that fundamentals of scientific research be adhered to while maintaining the delicate balance between a practice-friendly guide to pragmatically sound and academically rigorous business research.

When you take on responsibility for other people you need a framework to understand and address how they think, feel and behave. Facilitation provides that framework. It doesn't offer you proscriptive solutions; instead it uses, proven principles and practice to enable you to get the best out of each of the people with whom you are working. As a facilitator, you also need to be able to adapt your style and approach to the situation you are in. This requires good self-awareness and a solid understanding of your role and responsibilities. Once this is in place you can then start to facilitate teams, coach colleagues and train groups effectively. In Anthony Landale and Mica Douglas's The Fast Facilitator, the authors have established a format based around both the core skills that facilitators need to develop as well as the issues they will have to face at work. It is divided into three parts - Essential Facilitation, Groups and Team Facilitation and Creative Facilitation - offering material to suit all facilitators whatever their level of expertise. The manual will help you develop your own understanding of facilitation as well as providing interventions and activities that you can use with others. It includes: c Theoretical insights and models to help you understand the dynamics of people management; c Activities, exercises, games and practice sessions which managers or trainers can use with their groups to build skills around work issues; c Coaching ideas and techniques for managers who may want extra guidance when working one-to-one with team members; and c A wealth of techniques, reading sources, inspirational ideas and practical exercises for the facilitator's own self-development. The Fast Facilitator illustrates the competencies that practising facilitators need to develop and shows just how this distinctive approach can make a real difference to the way people operate and the outcomes that can be achieved in organizations.

Explore the history and practice of social work around the world This fascinating book presents a broad international survey of the development and current practices of occupational social work. Covering seven countries around the world, Global Perspectives of Occupational Social Work offers a unique cross-cultural perspective on issues of interest to social workers everywhere. From India to Ireland, issues of training, sexual harassment, and workplace health and safety are remarkably similar and intriguingly varied. Global Perspectives of Occupational Social Work describes the evolution of social work in factories and, later, in offices. When industrialization brought women into factories, owners hired nurses or governesses to guard, chaperone, and advise the young women in their employ. Since then occupational social work has sought to keep a balance between the interests of management and workers. In addition to discussing history and professional development, Global Perspectives of Occupational Social Work reveals the way professionals like you handle the same situations you face every day, including: the shift toward privatization corporate restructuring and downsizing developing alcohol and substance abuse interventions creating employee assistance programs racism and sexism in the workplace HIV/AIDS and other health problems workplace violenceCovering Australia, India, Germany, Ireland, South Africa, Israel, and the US, Global Perspectives of Occupational Social Work is a major contribution to the professional literature. Not only will this book increase international awareness, it may supply you with unique perspectives and fresh strategies for solving the problems your colleagues in Jerusalem and Pretoria also face.

This book attempts to look into the genesis of security culture as a concept which emerged with the recognition of the role of the human factor in the context of security. It traces the rapid evolution of security culture into a multi-functional discipline reinforced by supplementary tools such as assessment and enhancement methodologies, reviews practical steps to harmonize nuclear safety and security culture as well as recommends its practical application to address insider threats and their consequences. In addition, it demonstrates how to tailor the generic model of nuclear security culture to meet specific needs of diverse facilities and activities in different countries. Finally, the book discusses several challenges which need to be addressed to make security culture a user-friendly, universal, and sustainable instrument to turn the perception of the human factor as a liability into an asset of nuclear security.

This book contributes to the discussions on the role of spirituality in organizing and leading, taking a philosophically and theologically rigorous perspective. Developing an approach to spirituality informed by Platonist philosophy and classical and mystical streams of Christian theology, the text re-assesses the role of religious insights and beliefs in contemporary theory and practice of management. It also engages critically with the more fundamental questions, such as the validity and limits of scientific method, the shaping of the cultural contexts of organizations, as well as the status of modern materialism. Spirituality and Religion in Organizing further discusses topics such as charismatic leadership, the ethics of martyrdom and the spiritual models of organizing from the perspective of the proposed metaphysical-theological stance.

Over the past few years the application of mentoring in business has risen steeply and more organizations than ever are seeking to utilize its power. 'Implementing Mentoring Schemes' constitutes the most comprehensive and up-to-date coverage of the design, implementation, evaluation and revitalization of mentoring schemes. Although it can be used as a practical "how-to" guide on implementing mentoring schemes, it is ultimately a book that promotes best practice, combining academic research and case studies with many years of practical experience to produce expert advice. It enables readers to fully understand mentoring and to create state-of-the-art programs. In addition, it establishes a tenable case for mentoring that will greatly assist readers in promoting programs within their organization.

This book focuses on the issues and challenges posed by COVID-19, proposing ways to deal with the supposed 'new normal' which the pandemic has introduced in the functioning of business, society, and environment. Among the issues discussed are employee well-being and mental health, impact of changes in education sector, marketing, selling and distribution of goods, change in business model for SME, impact on travel and personal grooming sector, consumer preferences, performance impact of intellectual capital, performance of banks-pre merger, and so on. Focus is on presenting strong research results backed by statistical analysis using different tools. There are managerial solutions to the problems being faced by businesses and firms. The presentations would throw great insights on how businesses have coped during pandemic times in a developing economy like India.

The situation for career counselors today is particularly complex. Transformational areas such as the Corona pandemic, the climate crisis, the economic situation, and an aging population are bringing rapid changes to the demands of the labor market. This book addresses the challenges in the European labor market from the multinational perspective of career counselors. It includes multiple contributions from different countries that address the country-specific challenges that generate support and development needs for counselors. Measures, solution strategies and future forecasts are included. The contributions are based on the Academia+ project, in which a total of three online training series for career counselors from across Europe on the topics of "Counseling Migrants and Refugees," "Future Jobs," and "Demographic Change" were conducted and evaluated. The book is intended to be a guide for professionals in the vocational training field and to facilitate and support a practice-oriented initial interview from the counselor's point of view.

'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all concerned.
When successfully incorporated as part of HR strategy, empowerment can:
* enable organizations to gain commercial and competitive advantage
* become more flexible
* improve employee commitment
* use the skills of individual employees to best advantage and enhance personal capabilities.
'Empowerment: HR strategies for service excellence' uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants to build a picture of empowerment of service employees in context, illustrating how different forms of empowerment are employed and different working arrangements are practiced.
A well-established and proven management technique
Empowerment as a vital part of HR Strategy
International industry case studies

Business experts, business economists, and organizational psychologists agree that a specific business strategy must be chosen for a corporation to excel. Beyond the strategy, companies must have a performance measurement system that ties every aspect of the organization - from the boardroom to the factory floor - to the strategy. In their book 'Corporate Performance Management', noted authors David Wade and Ron Recardo show companies how to craft a strategic focus and create sound business strategy by using a unique and pragmatic performance-measurement system. Concepts in the book are illustrated by 'real world' case studies. It provides tools and techniques to show how to apply the concepts within an organization. David Wade is the director of performance measurement for Aetna, Inc., and the author of several business-related books and articles. Ron Recardo is the founder and managing partner of The Catalyst Consulting Group, L.L.C. The author of several articles and books, he is a frequent speaker at meetings of professional associations, trade groups, and senior executives.

This book explores how academic leaders throughout higher education experience and practice care and the ethics of care. Drawing on a narrative inquiry study of experiences and practices of feminist care ethics in higher education leadership, Schultz counters academic norms, including expectations of competition and criticism across all activities, by uncovering the common experiences of academic leaders who intentionally adopt practices guided by an ethics of care and relationality. Within the context of institutions of higher education responding to present-day social movements, the book highlights how practices of care-centered leadership can enable change that begins on campus and reaches outwards to positively impact the community.

Leaders and supervisors do not grow on trees; they must be developed. 'Developing Supervisors and Team Leaders' is a practical, how-to guide for creating leaders and supervisors.
Spanning topics from determining needs to evaluating performance, it covers all aspects of how to develop the skills, insights, and attitude to lead others.
Kirkpatrick demonstrates how to get others to share the same focus, purpose, and efforts toward improving an organization's quality of product or service. From determining needs, planning programs and training to the final evaluation, this book provides knowledge and practical tools for developing successful leaders.
Donald Kirkpatrick, Ph.D., Emeritus Professor of the University of Wisconsin, is the author of numerous books and articles on the subject of management and performance.

First published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

First published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

First published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

Generation and Gender in Academia is the first cross-cultural analysis of the differences in career trajectories and experiences between a senior and younger group of women academics.
This volume uses individual autobiographies of women academics in Australia, Ireland, New Zealand, Portugal, South Africa, Sweden, Turkey and the United Kingdom, who are members of the international feminist research consortium - the Women in Higher Education Management (WHEM) Network. Four major themes in their stories are national context; organisational context; family, class and location; and agency. While the younger generation believe they are entitled to careers on the same terms as their male colleagues, major challenges remain. These include countering the argument that the battles have been won for younger academics; lack of support and mentoring at the outset of careers; the continuing difficulty of aspiring to a traditional academic career; capacity for playing the 'game' in managerial universities; and recognising mobility as crucial to career success.

First published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

This set is the last of three sets of reprinted books charting the emergence, evolution and recent hegemony of international business. Each set of reprints has a separate introduction by the series editor. The first set, The Emergence of International Business 1200-1800, describes the changing patterns of international trade and technology transfer that underpinned the growth of international business over the millennium. The second set, The Evolution of International Business 1800-1945, analyses the role of information flows in the growth of international business. As the final set in the series, The Hegemony of International Business will examine the changing social and political environment in which international business has operated.