In times of economic and financial crises, the content of this book rings true. Drawing from interviews with executives, senior managers and/or auditors from renowned companies (eBay, Google, Hewlett Packard, Intel, Levi Strauss & Co., Microsoft, Novartis and many others) and theory from fields of sociology and social psychology, this research study provides an understanding of how "tone at the top" imprints on an organization and why that imprint works. More specifically, it discusses how managers' principles and practices can actively shape an open-minded culture that enhances effective internal control.

Arguing that a functional approach to Human Resource Management is fast becoming obsolete, this book explores the many areas of accelerated change in the workplace and how business leaders must evolve their thinking to meet the needs of their workers and managers alike. With a clear focus on the accelerations caused by Covid-19 and how technological platforms have enabled working practices and business continuity, the book effectively lays the groundwork for a changed but well-functioning people management system. The authors present the new model of Strategic Human Asset Lifecycle Management that incorporates the drastic changes in how jobs are designed, how human talent is acquired, how work is performed, how work is rewarded and conditions set, and crucially, how labor laws must change - all to meet the fast-moving requirements of a digitized world. Enriched with cases that illustrate both well-adapted and badly-adapted organizations, as well as helpful summaries and thought-provoking challenges, this book is an essential resource for all those who aspire to great people leadership in their organizations, including HR professionals, instructors, and upper-level students.

Risk Management Professionals seek to identify, analyze, and document the risks associated with a company's business operations, as well as monitor the effectiveness of risk management processes and implement needed changes. The PMI Risk Management Professional (PMI-RMP) (R) certification not only highlights the ability to identify and assess project risks, mitigate threats, and capitalize on opportunities, but it also enhances and protects the needs of the organization. Gaining distinction as a PMI-RMP sets the Risk Management Professional apart from other professionals and brings credit to an organization. The exams from the Project Management Institute are not easy, so whether you are running a course as an instructor or studying by yourself, you need a good study guide to maximize time spent studying and one which enhances the chances of passing the exam. Test takers sitting for the exam need a study guide that suggests which study materials are best to read in preparation for the exam, presents exercises to enhance learning and understanding, and provides sample exam questions. Most study guides just explain the contents of the exam without providing the tools to maximize learning. Klaus Nielsen, an Authorized Training Partner with PMI, translates the PMI examination content outline for April 2022 into what people need to do and know in preparation and provides them with exercises and prep questions as a quick and easy check to ensure they are on the right path in preparation for taking the exam. This book helps maximize the chance of passing the exam.

This book provides a critical reassessment of the role of the public sector during the Golden Age in both advanced and emerging economies. Contributions focus on a major player in the setting of mixed economies: the top managers of state-owned enterprises. Bringing together world-renowned scholars, this collection analyzes the actions of these managers and their contribution to the rise and fall of the mixed economy during the Golden Age, opening up a comparative perspective of the topic. The book forces readers to reconsider how crucial state-owned enterprises were for economic recovery and for the modernization of the production apparatus of many countries in Western Europe, India, Latin America and South Africa. Key chapters discuss state-owned enterprises in twentieth-century Europe, the managerial revolution in Italy, the role of the state in Argentine industrialization, and the organization of capital in the Indian economy. This insightful collection will appeal to scholars and students with an interest in economic history and the socio-economic impact of state-owned companies around the globe.

For Human Resources and Personnel courses taken by Educational Administration & Leadership students. A comprehensive, user-friendly book that covers the fundamentals of human resources function. Utilizing a management approach that is organized around the processes and procedures necessary for implementing effective human resources administration, the ninth edition of this well-known text covers the eight essential dimensions of the human resources function over eight chapters: human resources planning, recruitment, selection, placement and induction, staff development, performance evaluation, compensation, and collective negotiations. The introductory first chapter presents the human resources function within the context of public school districts while the final chapter helps readers understand the legal, ethical, and policy aspects of human resources administration. Citing research no earlier than 2000, the up-to-date and contemporary ninth edition of Human Resources Administration in Education is updated with the most current issues and advances in the field, including new sections on utilizing technology, understanding Generation Y, and handling school districts of varying sizes.

This manual reviews the important critical functions of a department of surgery which are synthesized into specific departmental roles. A departmental organizational structure and the required personnel is presented along with the appropriate job descriptions and the role of hospital committees for a department of surgery. To help with process management, a listing of policies, protocols and communications are provided. To ease the access to external oversight, the conditions of participation from CMS related to surgery are reproduced and this is followed by a chapter on change management and program development. The appendix includes useful forms and templates.

The contributors in this book identify and clearly discuss contemporary and critical issues, challenges and opportunities in HRM. The book attempts to achieve the delicate balance between basic HRM functions, and the new world of HRM. Moreover, in a dynamic field like HRM, a complete look at contemporary HRM issues, challenges, and opportunities is a must for today's and tomorrow's students and future manages and leaders. After all, it is important for any book to undertake a current state of the field while also bridging the gap of traditional HRM activities (i.e., issues, challenges and opportunities) and the possible future state of the HRM field. An organizing principle for this book is the need to for an integrated HRM system, comprised of multiple activities, designed to influence organizational and employee behaviors. The books contributors include some basic theories and models that simultaneously consider how HRM activities like recruitment, selection, reward practices, and development activities among others are being impacted by contemporary issues, challenges and opportunities for the field of HRM, particularly HRM functions and professional as they are increasingly expected to play a role in enabling organizational managers and other employees to achieve desired organizational results. Thus, the essence of the book is that the collective chapters reflect both a functional orientation built on theory and models but also provide insights into how to translate theory into practice via the establishment of the increasingly critical role HRM procedures, practices, and processes play in accomplishing the goals and objectives in contemporary organizations.

Makes sense of the many approaches to motivation in a clear, practical framework that's easy to apply. Draws on a broad range of techniques that the author has created during 30 years' experience of coaching and training leaders. Filled with activities, case studies, models, tools and tips to enable the reader to implement their insights in practice.

First published in 1989, this book presents a unique comparative perspective on the relationship between technological change and human resource management. Following a detailed introduction, chapters deal with a variety of issues, including managing change, industrial democracy and employee involvement, gender and structural change. International and well-renowned authors provide an authoritative analysis, which will be of particular interest to students of Business and Management, organisational and technological change, Economics and Sociology.

After a decade of "union organizing" in Britain, the time has come to make a thoroughgoing assessment of it. This book evaluates the efficacy of the union organizing in terms of union strategies, tactics, styles and resources, and assesses the impact of differing regulatory regimes on union organizing.

Nowadays conferences are organized that raise the question: should we rethink growth? Corporate growth has always been one of the cornerstones of managerial thinking. External growth through mergers and acquisitions has come to the forefront of managerial practice over the last decade, due to the stagnation of internal growth. Most managers would agree that this drive for growth, almost without limits, has had important consequences.
Today, societal questions are at stake: is the abundance of the Western world still ethical? Although it is probably limited and marginal, the growing anti-globalization movement raises issues that are becoming of increasing importance for companies. These sustainability and responsibility themes are also being presented in an increasing number and variety of books and other publications. However, most of these publications ignore the holistic and dynamic framework within which a manager can really attain an overall understanding of and find possible alternatives to the issue of corporate growth. Social responsibility, sustainable development and growth are indeed deeply entangled. This book aims to provide the reader with a transversal, holistic view on these issues which will allow the reader to change his or her behavior.

A volume in Research in Social Issues in Management Series Editors: Stephen W. Gilliland, The University of Arizona, Dirk D. Steiner, Universite de Nice-Sophia Antipolis and Daniel P. Skarlicki, The University of British Columbia This volume of Research in Social Issues in Management critically examines theoretical underpinnings of organizational justice and corporate social responsibility by identifying motives underlying desires for justice and by considering responses to injustice. The first set of chapters explores issues of morality, emotions, and social exchange relationships. These can be seen as engines that drive reactions to organizational justice. The second set of chapters addresses injustice and recovery, the social systems surrounding justice, and the application of justice principles to organizations' environmental and sustainability practices. A commentary chapter highlights ten themes that cross this interesting collection of paper on Justice, Morality, and Social Responsibility.

First published in 1944, this title analyses the qualities that contribute to a successful manager. Receiving widespread praise from the business and academic community on publication, Walter Puckey discusses the personal, organizational and technical qualities required of a good manager; the social responsibilities of the manager; and, provides advice on how to train and select managers and considers a possible future for management. This is a timely reissue that will be of particular value to business students with an interest in the basic principles of the managerial role, as well as those concerned with the promotion of good management within their own organizations.

The book presents the latest studies on the work-life balance of millennial (also known as Generation Y) building professionals in Singapore and South Korea. Its main goal is to compare and contrast the workplace attitudes of millennials, and to provide guidelines that help supervisors in the construction industry manage their employees' expectations regarding work-life balance. Accordingly, it explains and links various principles regarding work-life conflicts, work-life enrichments and the work-life interface. Furthermore, the book introduces readers to coping strategies, a dimension that has not yet been explored substantially and has the potential to contribute significantly to the study and understanding of work-life balance. The book makes recommendations for the top management on assigning a capable leader to drive the changes in the organization, and on empowering the leader to implement effective strategies for promoting work-life balance, especially for the millennials who are now playing an increasing central role in the global construction sector.

This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee voice from a range of different perspectives. This wide-ranging Handbook demonstrates that research on employee voice has gone beyond union and non-union voices to build a wider and deeper knowledge base. Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures. This comprehensive Handbook will enable the reader to engage with the debates surrounding employee voice and help to extend our overall understanding of what goes on in workplaces at the heart of modern economies. This second edition of the Handbook of Research on Employee Voice will be a vital resource for academics and students researching human resource management, organizational behaviour and employment relations, while its forward-thinking approach will also appeal to policy makers, employers and union officials. Contributors include: M.M.C. Allen, A.C. Avgar, A. Barnes, M. Barry, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, C. Casey, J. Chan, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, M. Edwards, R. Freeman, R. Gomez, J.A. Gruman, B. Harley, J. Harmer, E. Heery, P. Holland, J.A. Ingvaldsen, M. Irfan, S. Johnstone, S. Kaine, S. Kalfa, B.E. Kaufman, K. Kenny, B. Klaas, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, M.G. Menendez, P. Mowbray, K.R. Murphy, W. Nienhuser, D. O Shea, G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, S. Sekwao, P. Strom, J. Syed, L. Thornthwaite, K. Townsend, W. Vandekerckhov, A. Wilkinson, S. Williams, P. Willman

Information technology continues to revolutionarize the way commercial enterprises, government, and individuals conduct business. Sustained success in value creation in today's networked economies depends in part on how organizations are effective in attracting, developing, and retaining talented IS professionals. The magnitude of the challenges that face organizations in managing IS professionals demand clearer and more cohesive strategies than currently exist. Firms with more effective strategies for managing IS professionals will consistently outperform their peers. Studies have shown that the IS profession is now characterized by staff skill shortages, high turnover rates, job stress, and burnout. Strategies for Managing IS/IT Personnel explores the challenges faced by organizations as they develop strategies for recruiting, training, retraining and retaining IT professional. The book should be valuable to all managers, researchers, teachers and students who want to learn about issues related to the IS professional career and how strategies for recruiting, training, retraining and retaining the "best and the brightest" IT talent can be designed, implemented and monitored.

A collection of original articles by leading practitioners and researchers, this volume examines methods for human resource forecasting and planning to meet the strategic needs of the organization. As the editors note at the outset, changing characteristics of the workforce and new skill demands mean that human resource planning must become an integral part of corporate strategy development and implementation. In order to compete successfully in an era of rapid technological change, organizations must be able to adequately forecast their needs for different types of employees, consider the extent to which current employees have the needed skills, and examine labor force availability. This book describes ways to collect the necessary environmental data and formulate human resource strategies that recognize current and anticipated changes both in the organization and in the environment in which it operates.

The volume begins with a discussion of environmental scanning techniques. The contributors demonstrate how to identify environmental trends, including labor force demographics, and how to apply this information to the development of human resource strategies. The second section considers ways to analyze the organization's future human resource needs by examining employee demographics and job attitudes. In Part Three, the contributors describe how organizations formulate human resource strategies in response to environmental trends and organizational goals. The next group of chapters offers examples of the human resource implications of organizational change. This section includes separate chapters on job loss and employee assistance programs and the effects of a corporate merger, as well as two case studies of the relationship between human resource planning and corporate strategic goals. The contributors conclude by describing organizational reactions to changing environments brought about by an aging workforce, work-at-home jobs, new computer and telecommunications technologies, and the increasing cultural diversity of the workforce. Indispensable for human resource managers and corporate planning executives, this book will also be of significant value to researchers and students in human resource and strategic planning programs.

A companion to the editor's previous volume, "Communicating Employee Responsibilities and RightS," this book summarizes the current state of knowledge in the area of employee responsibilities and rights and points to future directions for research and practice. The contributors examine the theory behind employee rights and responsibilities and suggest the need for a shift from discipline-specific orientations to the development of an interdisciplinary paradigm. They emphasize the need to look at rights and responsibilities issues from a broad management context and examine the management of the various issues in modern organizations. Detailed case studies of programs that have worked well, short case examples, court decisions, and quantified data document specific ideas throughout the book.

The book is divided into four sections, beginning with two introductory essays. Three chapters follow that address legal issues such as legislation to protect against unjust discharge, the current status of wrongful dismissal legislation, and trends in Title VII discrimination legal theories. In the next seven chapters that address human resources and management education perspectives, the contributors treat topics involving positive discipline, internal mechanisms for resolving employee complaints, the ombudsman model of managing employee rights, whistleblowing, and the responsibilities of management education to help fulfill the rights of students and future business leaders. The concluding section contains two chapters and examines whether employee rights strategies are desired or required and develops a social constructionist and political economic perspective of employee rights. Taken together, these chapters offer the most comprehensive exposition of this complex subject available to date.

"Drawing upon current literature on the history and politics of therapeutic cultures and upon original, qualitative research this book was produced in response to rapidly growing interest in the rise of new HRD practices such as coaching, soft skills training and personal development training"--Provided by publisher.

This book details a unique training evaluation approach developed by David J. Basarab, Sr. currently the Manager of Evaluation at Motorola University. This approach was developed in part based on information from his graduate coursework with Dr. Darrell K. Root, professor of program evaluation and educational administration at the University of Dayton. It enabled Motorola to evaluate their corporate training programs to determine whether money spent on training was an investment or an expense. This evaluation approach is also significant in determining either the effectiveness of or the opportunities to improve corporate training programs. In this text, The Training Evaluation Process, David Basarab and Darrell Root provide commercial industry training with a step-by-step approach to use when evaluating training progrruns, thus allowing training to be viewed as an investment rather than an expense. This text focuses on assessing training programs, so that they may be improved. This approach provides a successful procedure to use when evaluating training programs. Included in the text is a comprehensive explanation of the evaluation model developed by D. L. Kirkpatrick (Kirkpatrick, D. L., November 1959) in which he described four levels of evaluating training progrruns: Level 1 -Reaction: Evaluate to learn participants' perception to the training program. Level 2 -Learning: Evaluate to determine whether participants have learned the course subject matter. Level 3 -Behavior: Evaluate participants' use of newly acquired job skills on the job. Level 4 -Results: Evaluate the organizational impact of training on company's workforce.

This book presents a review of the role of overconfidence in small firms and explores how biased judgment and decision-making can affect business performance. Whilst the overconfidence construct has been studied in detail, there are no systematic reviews of its role in SMEs as of yet. Examining the decisions made by entrepreneurs, this study offers clear solutions on how to improve business accuracy, reduce disadvantageous investments and prevent bankruptcy. Providing an empirical analysis of overconfidence in the sport industry, this new book will not only be of interest to academics of entrepreneurship and small enterprises, but also to sport managers.

Translated around the world, and recommended reading on many coaching programmes this bestselling book is trusted globally as the definitive guide to coaching. This carefully revised edition will guide you through the entire process from first meeting to when coaching ends, with methods, tips and techniques that simply work. Understand and develop the core skills and beliefs of an effective coach Know how to ask insightful questions that deliver valuable answers Gain practical help to plan coaching assignments that accelerate and improve your results Adeptly handle the main barriers to great coaching Feel fully confident in your ability to coach in any situation Whether you're new to coaching or already an experienced coach, you'll find clear guidance and principles to help you coach more effectively and with greater impact. To support you further The Coaching Manual has a range of free to download resources - templates, tools and checklists.

Work-life balance isn't about where or how you spend your time. At least not solely. It's about where and how you use and replenish your energy. Work matters. Life matters. Work-life matters. As we start to navigate life during and after the pandemic, employers and employees are increasingly re-evaluating how work can be made more sustainable and more fulfilling. Many employees - particularly Gen X and Gen Z - are seeking a new psychological contract with their employers. Putting these trends into context and offering practical solutions, this book takes a deep dive into why work matters as part of a healthy and fulfilling life. The authors present a new and different way of thinking about the matter of balance, arguing that there is no hard divide between 'work' and life' because 'work' takes place entirely within 'life' and you can't balance two things when one is a subset of the other. To achieve the balance required for a healthy existence, we need to recognise that there are activities in all parts of work-life that drain our energy and others that give us a buzz. Rather than trying to solve the drain of hard work by living it large at the weekend - or compensating for an unfulfilling home life by working like a demon, we need to create balance at work and balance at home. Now is a golden opportunity to re-examine the world of work and job-craft to make them more satisfying, less draining and more energising. The ideas in this book provide a practical guide to help that process.

In this issue of Research Human Resource Management we consider some of the challenges facing organizations today including changes in the population, the increased competition for talent, and the rise in the use of technology. The issue also includes a number of thought-provoking articles that describe strategies for developing sound theories in our field, discuss the consequences of growing diversity in organizations, consider the factors affecting the success of virtual teams, present methods for increasing emotion control for incumbents in emotionally laden jobs, and discuss leadership and performance management in virtual teams. The first article in this issue compares prospect theory to goal setting theory, and highlights the critical elements needed for theory development in our field. A second article reviewed the literature published from 1976 to 2017 in the Academy of Management Review, the primary theoretical journal in management, and identified the factors associated with the most effective theories published over the last forty years. In view of the growing diversity in organizations, the next article provided a ranking of individual attributes that might be viewed as stigmatizing in organizations. The findings revealed that blemishes of character (e.g., criminality, drug addiction) were viewed as most stigmatizing followed by abominations of the body (e.g., paralysis, leg amputation), and the least stigmatizing attributes were tribal stigmas (e.g., ethnicity, religion). The fourth article focuses on a similar topic, and presents an interesting model of the factors thought to influence weight-based bias. Both of these articles have important implications for overcoming unfair discrimination and increasing the inclusion of all individuals in organizations. The next article offers an input-throughput-output model of virtual teams, and reviews the literature on each of the variables thought to influence the success of these teams. Given that many customer service jobs in the new economy involve high levels of emotional labor, the sixth article reviews the strategies that can be used to train employees on emotion regulation in these challenging jobs. The final article suggests that leadership and performance management should be aligned with the new team-centric structure of organizations in order to enhance team and organizational performance. In particular, they maintained that organizations need to adopt positive and relational leadership, and redesign performance appraisals to support the new team processes. They also recommended that organizations discontinue the use of forced distribution performance ranking systems. We are confident that these articles will inspire new ideas among researchers in our field, and foster additional theory and research on these important topics.

This book addresses the challenges of organizing modern-day institutions, focusing on the management of intangible organizational resources of libraries through both library science and management theory. Highlighting new information requirements, knowledge transfer technologies and changing patterns of social behaviour, Intangible Organizational Resources explores how these changes are affecting the organization of information services such as libraries, and discusses what they mean for the effectiveness and quality of their services. Making a unique contribution in an otherwise under-explored field, this is an essential text for those involved in the organization of information services.