This is the first book to explore workforce slavery and liberation together within commercial hotel, restaurant and bar activities, the hospitality industry being particularly vulnerable to potential illegal action and reputational damage via involuntary involvement in human trafficking and sexual exploitation. Slavery is the most oppressive form of labour exploitation and is illegal in Western Europe and most of the industrialised world. On the other hand, 'neo-slavery' oppresses the powerless through low pay and employment practices that predominantly serve the interests of the employer. This book explores the most exploitative forms of slavery, 'neo-slavery' and human trafficking in the hotel industry, and offers insights into empowerment through liberative trade unions and worker co-operatives. The study's multifaceted cross-cultural approach includes in-depth chapters on Brazil and the Netherlands as well as a multitude of examples from the UK, exposing the topic as an international problem. Written by international specialists, this significant book will appeal widely to upper-level students and researchers in hospitality, and specifically, to all those interested in human resource management in the hospitality and hotel industry, as well as human rights issues and business ethics.

This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills. The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice. Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.

Analyzing the lack of diversity among opera executives, this book examines the careers of executive opera managers of color in the U.S. By interrogating the impact of race on arts managers' careers, the author contemplates how opera might attract and retain more racially diverse arts managers to ensure its future. With a focus on the U.S., research is contextualized via qualitative data to explore, enhance, and institutionalize access, diversity, equity, and inclusion (ADEI) in the opera industry. In a revealing series of expert-conducted interviews, the author poses illuminating questions, such as: what if an inability to recruit and retain diverse executives is the primary source of opera's challenges? if more racially diverse opera executives existed, would the art form persist in struggling to find its place in contemporary society? from where will the next generation of diverse opera managers emerge? As the magnitude of the global diversity problem grows within the creative and cultural industries, this book serves as a guide for Arts Management practitioners and students who may view their class, different ability, ethnicity, gender, race, or sexual orientation as a liability in their pursuit of executive careers.

Closing the gender pay gap begins with awareness and understanding of the state of the gap. This hybrid book that serves as a resource for both the academic and corporate communities, builds the reader's awareness of the gender pay gap, its magnitude and ramifications, and provides action plans to address the challenge. Much of the existing literature on the gender pay gap provides an excellent foundation in stating facts and inferences; yet, the reader is often left wondering "now what?" This book tells the story of the state of the gap by the numbers and then offers specific actions that can be taken to achieve equity. The authors combine backgrounds in statistics and management/HR to provide a unique perspective in painting a broader overview of the issue, examining the history of the gender pay gap, its global impact, and how nations are addressing the issue. The book shines a light on the wide-ranging effects of the gap, including women's poverty rates, student loans, economic growth, childhood poverty, and corporate profits, and offers insights to help close it with best practices of select organizations. Upper-level undergraduate, postgraduate, and executive education students will appreciate the clarity and conciseness of this guide to understanding and solving an important human resources issue. The inclusion of a brief instructor's manual and PowerPoint slides for each chapter differentiates this book and adds to the ease of adoption in both the academic and corporate setting.

This edited volume builds on the previously published Self-Initiated Expatriation: Individual, Organizational, and National Perspectives, which served to give in-depth insights into the concept and the processes of self-initiated expatriation and presented different groups undertaking self-initiated foreign career moves. While more than a hundred articles on self-initiated expatriation (SIE) have been published in the meanwhile, an examination of the research questions and samples of SIEs in published SIE research shows that the role of context and its impact on SIEs' career-related decisions and behaviors has not been explored sufficiently. This raises the question in how far existing research results are comparable. The aim of this follow-up volume is to deepen the understanding of SIEs' careers, focusing on the contextual influences of space, time, and institutions on the heterogeneous SIE population. More specifically, the editors aim to shed light on spatial conditions in terms of the home and host country conditions on the self-initiated expatriation experience and examine developments over time in terms of temporality of conditions and SIEs' life-course. Moreover, the influence of the institutional context in terms of occupational, organisational, and societal specificities will be analysed. All chapters are based on strong theoretical foundations that serve to conceptualise "context" and are written by both established and emerging global academics and researchers. Self-Initiated Expatriates in Context contributes to conceptual clarity in the burgeoning field of SIE research by drawing attention to the importance of exploring context and, thus, boundary conditions to careers. It offers specific guidance for an improvement of future SIE-related research in order to enhance the validity of future empirical studies as well as for an improvement of managerial practice. It will be of interest to researchers, academics, practitioners, and students in the fields of international business, human resource management, organisational studies, and strategic management.

Human resource management (HRM) has a significant impact on companies' performance, as evidenced by research conducted in multinational companies (MNCs) based in Central Europe. This book provides a unique perspective of activities conducted in the HRM field in local subsidiaries of such enterprises. It also presents results verifying many hypotheses for each of the six models for single HRM subfunctions and their four relationships with the results of company performance. Particular chapters are devoted to activities including staffing the organization, shaping employee work engagement and job satisfaction, conducting employee performance appraisal, employee development, managerial staff development, and employer branding. The author used the Partial Least Squares Structural Equation Modeling to verify the research hypotheses. Readers will acquire knowledge about HRM practices in organizations in which the overwhelming ownership capital belongs to MNCs headquartered in Central Europe. The research findings presented confirm the positive impact that HRM activities have on the results of this type of enterprise in such areas as finance, quality, innovation and HRM itself. The research also sheds light on the new, interesting regularities identified in this regard, e.g. the perception of human factor as a competitive factor. This book will be of interest to academics, researchers, and advanced or postgraduate students who are interested in the latest research on HRM in MNCs in the region of Central Europe. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

The Employability Market Orientation (EMO) model, which is more extensive than traditional approaches in the field of personal marketing, along with a questionnaire for its measurement, makes the employee "anti-fragile" behaving as a micro-entrepreneur (workpreneur). It achieves high levels of employability and marketability and low job insecurity. This attitude has consequences for employers such as low employee loyalty and commitment. Thus, HR specialists will be able to develop adequate solutions and methods reducing the effects of retention. The EMO questionnaire contained in the book will allow them to diagnose such attitudes. This book guides readers through the world of the rules of the contemporary labor market with the end of life-long employment, encouraging to have a proactive attitude by both the employee and the employer. Its originality lies in the fact that it focuses on employees who can be adopted, not being victims of flexible human resource management. It is written in an objective manner, supported by reliable research with advanced statistical analysis, and will be of value to researchers of management, the labor market, career counselling, sociologists and work psychologists. Proposed indicators of often imprecise concepts such as mobility and professional flexibility are explored. These concepts will help scholars to conduct research on new phenomena and develop theories of modern organization with disappearing borders and transactional relations.

By blending the real-world insights of business executive Al Bolea with tested research findings provided by leadership scholar Leanne Atwater, Becoming a Leader: Nine Elements of Leadership Mastery effectively bridges theory and practice to outline powerful leadership behaviors and teach readers how to become a leader. Based on Bolea's original "J-Curve" model of leadership, this approachable guide identifies and describes nine essential elements for leadership mastery, including skills such as setting direction, creating key processes, and nurturing behaviors. Each chapter pairs concrete narratives with succinct research synopses to show how to expand the potential of people and organizations. This unique, experiential text engages readers with self-reflection and self-assessment exercises to encourage their development as future leaders. Becoming a Leader: Nine Elements of Leadership Mastery is a must-have resource for practicing managers, consultants, and practitioners, as well as being applicable to graduate and undergraduate courses on leadership.

Feedback is an incredibly valuable source of information - it enables us to be more self-aware and understand what we are doing well, and it tells us what we could be doing differently, more of, or less of to improve our performance and achieve our goals. Feedback Fundamentals and Evidence-Based Best Practices: Give It, Ask for It, Use It provides an essential overview of feedback fundamentals, what gets in the way of effective feedback exchanges, and the impact of technology on feedback interactions. The value of feedback is often unrealized because people dread giving it, dread receiving it, and may not know what to do with it once they get it. Feedback Fundamentals and Evidence-Based Best Practices balances research, testimonials, and practical tools to provide readers with a thorough understanding of feedback exchanges. Critical findings from decades of research in psychology, business, and other disciplines are distilled into tools and strategies that readers can easily adopt in their own lives, regardless of who they are or what they do. Throughout the book are a wealth of examples from a variety of people and situations, both within and outside traditional work contexts. Feedback Fundamentals and Evidence-Based Best Practices: Give It, Ask for It, Use It is a crucial resource for professionals, leaders, and anyone of any industry or stage in life looking to give better feedback, proactively ask for feedback, gracefully receive feedback, and put that feedback to use.

Performance management is key to the ongoing success of any organisation, allowing it to meet its strategic objectives by designing and implementing management control systems. This book goes beyond the usual discussion of performance management in accounting and finance, to consider strategic management, human behaviour and performance management in different countries and contexts. With a global mix of world-renowned researchers, this book systematically covers the what, the who, the where and the why of performance management and control (PMC) systems. A comprehensive, state-of-the-art collection edited by a leading expert in the field, this book is a vital resource for all scholars, students and researchers with an interest in business, management and accounting.

Action Research for Professional Selling by Peter McDonnell and Jean McNiff is for people working, or hoping to work in sales, who wish to improve their capacity for selling, and who may be involved in providing or participating in a structured sales training programme. It provides a basis for professional selling that connects the sales process to different philosophical models for understanding human interactions and contains much practical advice for selling in a tough economic environment. Action research is used across the professions as a powerful methodology for improving performance and outcomes and will enable sales practitioners to generate their practical theories of selling. The book answers calls for evidence-based practice in sales education, placing special emphasis on the strength of a values-based approach over the outmoded manipulative models of the past (many of which are still in evidence). It is essential to develop your understanding of what you are doing, and be able to explain it, and the book shows you how to do this through researching your practice in action. It focuses seriously on selling as a field of research offering an innovative, practical approach to selling, underpinned by strong theoretical and philosophical frameworks.

In 2011 over 400,000 graduates will compete for around 45,000 graduate vacancies. In the face of intense competition, recruiters will be besieged with applications. So how do you make sure you attract, retain and inspire the best quality graduates to apply for your organisation? How do you spot the true graduate talent? What's the best way to work with universities? Who should you speak to, who should you avoid, when's the best time to launch a campaign, how much should you spend, and who are these people - Generation Y? Aimed directly at graduate recruiters, this book is unique in that it offers a first-hand insight into how graduate recruitment really works in today's post-Crunch job market.

By blending the real-world insights of business executive Al Bolea with tested research findings provided by leadership scholar Leanne Atwater, Becoming a Leader: Nine Elements of Leadership Mastery effectively bridges theory and practice to outline powerful leadership behaviors and teach readers how to become a leader. Based on Bolea's original "J-Curve" model of leadership, this approachable guide identifies and describes nine essential elements for leadership mastery, including skills such as setting direction, creating key processes, and nurturing behaviors. Each chapter pairs concrete narratives with succinct research synopses to show how to expand the potential of people and organizations. This unique, experiential text engages readers with self-reflection and self-assessment exercises to encourage their development as future leaders. Becoming a Leader: Nine Elements of Leadership Mastery is a must-have resource for practicing managers, consultants, and practitioners, as well as being applicable to graduate and undergraduate courses on leadership.

With the rapid growth of Asian economies and growing work, family and personal life demands, this book addresses a critical topic. The well-being of societies, families and workers is of increasing social and economic importance. The book will be a valuable addition for anyone who wants to understand the similarities and differences in how work-life dynamics are unfolding across Asia.' - Ellen Ernst Kossek, Purdue University, Krannert School of Management, US'Through its focus on work-life balance in Asian societies this much needed collection, edited by Luo Lu and Cary L. Cooper, addresses a significant omission in the field. Since the 1980s, research on the balance between employment and family commitments has grown massively. Yet most studies are based on Euro-American samples. The Handbook of Research on Work-Life Balance in Asia shifts this emphasis on Europe and the USA, mapping how work-life balance is negotiated within Asian societies such as China, Japan, South Korea, Malaysia and Vietnam. It offers state-of-the-art views on how work-life balance in Asia is experienced from a range of angles: individual, organizational and societal. In so doing, it contributes important new perspectives to the work-life balance field.' - Caroline Gatrell, Lancaster University Management School, UK In Asian societies, work and family issues are only recently beginning to gain attention. The pressure of rapid social change and increasing global competition is compounded by the long hours work culture, especially in the Pan-Confucian societies such as Mainland China, Hong Kong, Taiwan, Singapore, Japan, and South Korea. Furthermore, with the rising female labor participation, more and more Asian employees are now caught between the demands of work and family life. The aim of this Handbook is, thus, to shed new light on work life balance in Asia by adopting a distinct Asian perspective in theory, research and practice. It provides a state-of-the-art collection of evidence from studies, and empirical research, to explain why and how work and family interference arises and affects well-being for Asian adults; and further address the topics through both a mono-cultural and cross-cultural analysis, with the help of expert contributors in the field. Students and scholars will find the comprehensive and updated review of empirical evidence useful in their research. The book also provides a thoughtful reflection on governmental and organizational family-friendly practices in major Asian societies, which will be of interest to practitioners in the field of management, business and investing. Contributors: P. Brough, D.E. Caughlin, C.-L. Chang, F.M. Cheung, E. Cho, C.L. Cooper, T. Kalliath, C.-W. Koh, Y. Li, H. Liu, C.-q. Lu, J. Lu, L. Lu, N.D. Mohd Mahudin, N.M. Noor, M. O'Driscoll, A. Shimazu, O.-L. Siu, J. Sun, H.-L.S. Tien, C. Timms, J.F. Uen, Y.-C. Wang, J.-M. Woo, T. Wu, X.-m. Xu

-- Best methods (as proven by research) for organization leadership - effectively apply Lewin and you will get high performance, morale, and improvement in your targeted goals. -- Best methods (as proven by research) for social change - effectively apply Lewin and you can alter entrenched problems such as racism and sexism. -- First book to assemble and contextualize Lewin's source materials and make them accessible to a broad public. -- Must reading in any organization development training program especially those focused on workplace culture. -- Introduces Lewin in a new way, both simplified yet substantial enough to guide anyone who is trying to plan change, whether at the individual, group/team, organizational, or societal level.

The nation has transformed. The calls for racial equity are loud and insistent and they are now being listened to. And yet, companies across the country are still far behind when it comes to equity in the workplace. For decades, we've heard variations on the same theme on how to increase diversity and inclusion and we have still not moved. If we want equity to matter inside and outside the workplace, if we want to be real allies for change, then we need a new approach. We need to stop following trends. We need to lead change. In Authentic Diversity, culture change expert and diversity speaker, Michelle Silverthorn, explains how to transform diversity and inclusion from mere lip service into the very heart of leadership. Following the journey of a Black woman in the workplace, leaders learn the old rules of diversity that keep failing her and millions like her again and again, and the new rules they must put in place to make success a reality for everyone. A millennial, immigrant, and Black woman in America, Michelle will show you how to lead a space centered on equity, allyship, and inclusion and how together we can build a new organization, and nation, centered on justice.

How an individual responds to crises and critical incidents at work, both immediately and subsequent to the event, is heavily influenced both by personality characteristics and their use of coping strategies. These can, in turn, be affected by levels of education, gender and even the profession within which the individual is working. Coping, Personality and the Workplace offers theory, research and practice on our ability to cope with dangerous situations, critical incidents or other work crises. The chapters include perspectives on social and health habits and risks; gender and age differences as well as a range of different sources of threat: financial, psychological and physical; those within and outside the individual's control; immediate and chronic. For organizations, this collection provides help and advice to build into employee safety and support programmes; for policy makers, a sense of the emerging sources of risk related to occupational health and for researchers, an anthology of original applied research from some of the leading authors in three continents.

This book provides a systematic and interdisciplinary study of occupational mental health legislation in seven countries. The work presents a study of the laws, policies, and legal interpretations to help prevent mental health problems from occurring in the workplace and appropriately address problems once they do occur. With a view to improving provision in Japan, the author examines the legal issues relating to workplace mental health and stress in the USA, UK, Denmark, the Netherlands, France and Germany. In presenting a comparative discussion of mental health issues in the workplace, this book seeks to establish a minimum for legal rights and duties that contribute to prevention and not just compensation. With its detailed comparative and descriptive coverage of legal and related provisions in a range of countries, the book will be a valuable resource for academics, policy-makers and practitioners working in labour and employment law, social welfare, occupational health and human resource management.

Contesting Inequality and Worker Mobilisation: Australia 1851-1880 provides a new perspective on how and why workers organise, and what shapes that organisation. The author's 2018 Origins of Worker Mobilisation examined the beginning of worker organisation, arguing inequality at work, and regulatory subordination of labour, drove worker resistance, initially by informal organization that slowly transitioned to formal organisation. This new volume analyses worker mobilisation in the period 1851-1880, drawing data from a unique relational database recording every instance of organisation. It assesses not only the types of organization formed, but also the issues and objectives upon which mobilisation was founded. It examines the relationship between formal and informal organisation, including their respective influences in reshaping working conditions and the life-circumstances of working communities. It relates the examination of worker mobilisation to both historical and contemporary contexts and examines mobilisation by different categories of labour. The book identifies important effects of mobilisation on economic inequality, hours of work (including the eight-hour day and the beginnings of the weekend) and the development of democracy. It will be of interest to researchers, academics, and students in the fields of social mobilisation, social and economic history, industrial relations, labour regulation, labour history, and employment relations.

The purpose of this book is to awaken leaders to the unique opportunities now present in the areas typically delegated to Health & Safety. It is a strategy to utilize existing resources to fully develop and engage human potential to catapult business achievement. The confluence of COVID-19, the resulting burnout, the attention on diversity, equity and inclusion generated by the Black Lives Matter movement and the 'great resignation' which continues to create openings to fundamentally change how we address personal development, sustainable growth and social responsibility. The argument within is that the better we manage the social aspects of the organization, the better our business results. Elucidating to the reader the societal shifts of workplace culture in recent years, this text expertly analyses the importance of mental health in the workplace, whilst also explaining how management and HR departments can improve. It examines who is responsible for generating psychological safety and provides relationship strategies that will improve performance. The critiques in this text establish why it is imperative for business leaders to concentrate on how their company culture affects their employees, and whether their employees feel safe, seen and supported. The concepts and practices in this book are the ones that leaders have used across the ages to create commitment, accountability, and excellence. Managers will benefit from a deeper understanding of how these issues impact every aspect of organizational performance. This book is essential reading for executives, leaders and those interested in leadership. They could be in the C-suite, operations, health & safety and HR. It is also directly relevant to organization development and change management specialists interested in including safety within their practice.

This critical ethnographic study of knowledge workers and knowledge-intensive organization workplaces focuses on the issues of timing and schedules, the perception of formality and trust and distrust in software development as well as motivation and occupational identity among software engineers. The book is a cross-cultural, comparative study of American and European high-tech workplaces that addresses the issues currently of interest to both Academia and to practice and provides a rare international comparison of organizations from both sides of the Atlantic. Its conclusions shed new light on the problems typical for software projects. The book specifically focuses on, and gives voice to, the perspectives of knowledge workers rather than managers and will thus be useful to not only scholars and human resource managers from software companies, but also to high-tech professionals. Scholars and professionals in organization studies, management, HRM, innovation and knowledge management will find this book engaging and enlightening.

Coaches play a major role in helping people understand their values and the values of their surroundings and helping them make choices and adapt. Sometimes the choice may be to find a situation more in sync with your values. Or it may mean working hard on yourself or in concert with your partner, team, or organization. Whatever we need to do to attain it, a positive fit makes for a happier person, and a happier person will be more successful. This accessible and practical book will help coaches, educators, leaders, and managers understand the philosophy, methodology, and tools that can be used to make a person happier, healthier, and more productive at work and in life in general. This book compiles short vignettes from over a dozen global academics and celebrated executive coaches, sharing information about aligning values in different settings. Based on years of research and written for readers from all walks of life, you will learn that when you understand your core values, place them on a triaxial template, and align them with your definition of success, everything changes. It will help you come out of your comfort zone in order to embrace the future and enhance the quality of your life. For this, you need a concept, a methodology, and effective tools, all of which are offered in this book. Rich with practical step-by-step methodologies and tools to facilitate values-led leadership, coaching, and mentoring, this book is essential for any change agent, be it a coach, a leader, an educator, or any person who is interested in learning how to become more effective, improve their practice, and engage in self or professional coaching. At the same time, it will enhance leadership qualities.

This book describes psychosocial working conditions that negatively impact the mental and physical well-being of employees of various "assistance-related" professional groups, as well as individuals whose work is related to contact with demanding clients. It offers concepts and research on the causes and effects of emotional burden (most often manifested as stress and burnout) when working with patients, children, and clients. The book provides a detailed analysis of various aspects of emotional burden at work. It includes a description of studies carried out in 5 different professional groups that were exposed to emotional burden during emotional work and emotional labour. The book discusses the application of known and international diagnostic methods and provides an intercultural comparison. The current diagnosis of stress and burnout, as well as physical and mental health of individuals performing emotional work will be covered, as well as offering practical solutions on assistance for individuals based on the diagnosis of their health. This book is for any professional or aspiring professional in the field, including postgraduate students. Scientists and practitioners in the field of work and health psychology, management, occupational health and safety, and HR will find this book of interest. Employers of assistance and services sectors, authorities formulating employment laws, lawyers, and occupational medicine physicians are also among this book's top audience.