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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management

Teaching Human Resources and Organizational Behavior at the College Level (Hardcover): John Mendy Teaching Human Resources and Organizational Behavior at the College Level (Hardcover)
John Mendy
R4,821 Discovery Miles 48 210 Ships in 18 - 22 working days

New aspects of human resource management and organizational behavior have emerged in recent years. As such, it has become imperative to facilitate proper educational initiatives for professionals entering these fields. Teaching Human Resources and Organizational Behavior at the College Level is an essential reference source for the latest empirical research on emerging teaching strategies for business-oriented frameworks. Featuring coverage on a broad range of topics and perspectives such as talent development, curriculum development, and career competencies, this book is ideally designed for students, practitioners, and managers seeking current research on learning methodologies and conceptual developments in human resources management.

International Perspectives on Competence in the Workplace - Implications for Research, Policy and Practice (Hardcover, 2nd ed.... International Perspectives on Competence in the Workplace - Implications for Research, Policy and Practice (Hardcover, 2nd ed. 2009)
Christine R. Velde
R2,790 Discovery Miles 27 900 Ships in 18 - 22 working days

As the world s economy develops into a more dynamic, fast-moving, and unpredictable entity, it is crucial that the workers who create wealth have the ability to assess and respond to new and unforeseen challenges. In other words, the future will require a more competent workforce. What, though, does this mean in practice? In this, the fully revised second edition of Christine Velde s book, a variety of researchers from around the world provide a truly international perspective on the issue. They help to redefine the term competence. Rather than responding to challenges using a pre-existing set of skills, they see competence as having the ability to assess new situations, and then adapt one s response accordingly, particularly in collaboration with others.

Providing the reader with insightful perspectives about competence in different situations and contexts, the book s sections explore the concept of competence in industry and vocational education, in schools and colleges, in small businesses and companies, and in universities. The interpretation, experience and teaching of competence in the workplace is boiled down to five essential components that in themselves represent an argument for a more holistic conception of competence. Velde herself concludes the book by synthesizing and reflecting on the contents.

This book provides the reader with insightful perspectives on competence, and the characteristics of learning environments in different workplace contexts. Drawing on phenomenographic insights allows it to present a more enlightened view of competence, at the same time as opening up an international dialogue about the meaning and interpretation of competence in the workplace. Useful not only to educators and researchers, this volume will also assist leaders and managers in a variety of contexts to develop more meaningful workplaces."

Human Resource Management in the Hotel and Catering Industry (Hardcover): M.J. Boella Human Resource Management in the Hotel and Catering Industry (Hardcover)
M.J. Boella
R3,800 Discovery Miles 38 000 Ships in 10 - 15 working days

This book, first published in 1987, gives valuable insights into the characteristics of employment in the hotel and catering industry and useful guidance on personal techniques. It deals with fundamental issues, such as personnel policy, as well as with practical techniques. Human Resource Management in the Hotel and Catering Industry has been written as an introductory text to human resource management in the hospitality industry. It is suitable reading for students, line managers and personnel managers in the many different sectors of the business.

Exploring Resources, Life-Balance and Well-Being of Women Who Work in a Global Context (Hardcover, 1st ed. 2016): Roxane L.... Exploring Resources, Life-Balance and Well-Being of Women Who Work in a Global Context (Hardcover, 1st ed. 2016)
Roxane L. Gervais, Prudence M. Millear
R3,397 Discovery Miles 33 970 Ships in 10 - 15 working days

This volume presents research on women's experiences, attitudes and perceptions, considering their work roles and in the context of their lives outside work. It explores the various choices women may opt to take, and the resources they may use, and presents options they may wish to consider over the course of their working lives. The research presented here is varied and the methods used include cross-sectional and longitudinal research, reviews of literature, as well as experiences and practical suggestions from clinical, organisational, health and occupational health psychologists, in addition to occupational safety and health practitioners. It looks at women who are part-time employees, those in vulnerable positions in the informal economy to women in mainstream, full-time employment. The chapters present theoretical underpinnings of how, what, when and where women approach work options, approach life and approach living. The overarching factor that links these chapters is the focus on women as a vital resource in the world economy, with an exploration of the options that are available to them and how these could be maximised to retain a productive and healthy female workforce.

The Social Organization - Managing Human Capital through Social Media (Hardcover, 1st ed. 2015): Amelia Manuti, Pasquale Davide... The Social Organization - Managing Human Capital through Social Media (Hardcover, 1st ed. 2015)
Amelia Manuti, Pasquale Davide De Palma
R1,491 Discovery Miles 14 910 Ships in 18 - 22 working days

The Social Organization sheds light on how social media usage is transforming the way organizations make sense of their identity and processes. By adopting a human capital perspective and merging research from communication studies and management, it argues that social media could be fruitfully exploited by organizations as a competitive advantage.

The Origins of Worker Mobilisation - Australia 1788-1850 (Hardcover): Michael Quinlan The Origins of Worker Mobilisation - Australia 1788-1850 (Hardcover)
Michael Quinlan
R4,229 Discovery Miles 42 290 Ships in 10 - 15 working days

This is a book on how and why workers come together. Almost coincident with its inception, worker organisation is a central and enduring element of capitalism. In the 19th and 20th centuries' mobilisation by workers played a substantial role in reshaping critical elements of these societies in Europe, North America, Australasia and elsewhere including the introduction of minimum labour standards (living wage rates, maximum hours etc), workplace safety and compensation laws and the rise of welfare state more generally. Notwithstanding setbacks in recent decades, worker organisation represents a pivotal countervailing force to moderate the excesses of capitalism and is likely to become even more influential as the social consequences of rising global inequality become more manifest. Indeed, instability and periodic shifts in the respective influence of capital and labour are endemic to capitalism. As formal institutions have declined in some countries or unions outlawed and severely repressed in others, there has been growing recognition of informal strike activity by workers and wider alliances between unions and community organisations in others. While such developments are seen as new they aren't. Indeed, understanding of worker organisation is often ahistorical and even those understandings informed by historical research are, this book will argue, in need of revision. This book provides a new perspective on and new insights into how and why workers organise, and what shapes this organisation. The Origins of Worker Mobilisation will be key reading for scholars, academics and policy makers the fields of industrial relations, HRM, labour economics, labour history and related disciplines.

Build it - The Rebel Playbook for World Class Employee Engagement (Hardcover): D. Corey Build it - The Rebel Playbook for World Class Employee Engagement (Hardcover)
D. Corey
R536 Discovery Miles 5 360 Ships in 10 - 15 working days

The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement Bridge(TM) model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement Bridge(TM) model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.

Productivity Improvement Manual (Hardcover): Alan Lawlor Productivity Improvement Manual (Hardcover)
Alan Lawlor
R2,565 Discovery Miles 25 650 Ships in 18 - 22 working days
Humanitarian Work Psychology (Hardcover): S.C. Carr, M. Maclachlan, A. Furnham Humanitarian Work Psychology (Hardcover)
S.C. Carr, M. Maclachlan, A. Furnham
R2,681 Discovery Miles 26 810 Ships in 18 - 22 working days

Contextualising humanitarian work in history, justice, methods and professional ethics, this book articulates process skills for transformational partnerships between diverse organizations, motivating education, organizational learning and selecting the disaster workforce.

Action Learning Worldwide - Experiences of Leadership and Organizational Development (Hardcover): Y. Boshyk Action Learning Worldwide - Experiences of Leadership and Organizational Development (Hardcover)
Y. Boshyk
R2,678 Discovery Miles 26 780 Ships in 18 - 22 working days

For the first time in one volume, the leading proponents and practitioners of action learning define their approach, and describe how action learning and executive and organizational development are practiced in the public, private and 'not-for-profit' sectors around the world. Described in detail are the experiences of General Electric, Merck, Volvo, Japanese and Korean multinationals, as well as the Canadian Civil Service and The World Council of Churches, among others.

Superpower - Release the Potential in Your Team (Hardcover): Mark Frezell Superpower - Release the Potential in Your Team (Hardcover)
Mark Frezell
R584 Discovery Miles 5 840 Ships in 18 - 22 working days
Knowledge Work and Knowledge-Intensive Firms (Hardcover): Mats Alvesson Knowledge Work and Knowledge-Intensive Firms (Hardcover)
Mats Alvesson
R6,008 Discovery Miles 60 080 Ships in 10 - 15 working days

The book addresses the concept of knowledge in a work and organizational context, professional or knowledge work, and knowledge-intensive firms. It provides a critical, moderate social constructivist understanding of these themes and the current interest in knowledge management, organization and the "knowledge economy". Professional service as well as science and high-tech work and firms are treated, reporting case studies of IT and management consultancy firms, advertising agencies and life science based companies. The concepts of knowledge and knowledge management are discussed and dominant functionalist thinking debunked. The ambiguity of knowledge in the input, process and output of professional work is emphasized. It is suggested that we should be careful in assuming too much about the nature, role and effects of "knowledge" in business life and instead take the constructed nature of knowledge seriously and scrutinize knowledge claims. Knowledge talk and claims may frequently be key elements in marketing and identity work as much as they inform us about key activities of professionals and knowledge-intensive firms. The book covers a fairly broad set of management, organization and working life aspects are addressed, including HRM themes and different forms of control including client control and regulation of identity. From a perspective emphasizing the ambiguity of social and business life, rhetoric, symbolism, image, politics of knowledge claims, identity and identity work are viewed as crucial for the understanding and management of professional/knowledge work and organizations. The book is provocative and challenges key assumptions in dominant knowledge and organization thinking, suggesting a novel theoretical approach. The book is intended for third year level undergraduates upwards, and aims to say things also of relevance for scholars. It mixes textbook and research ambitions. As a (moderately) constructivist text with a relatively broad focus, the book may have some potential as a text complementing more conventional textbooks also in general organization and management courses.

Managing Labor Relations in the Public Sector (Hardcover, New): CJ Coleman Managing Labor Relations in the Public Sector (Hardcover, New)
CJ Coleman
R1,263 Discovery Miles 12 630 Ships in 18 - 22 working days

This book provides practical insights into improving the effectiveness of labour negotiations in the public sector. It outlines the common conceptions, goals, needs, and obligations the different parties involved in public sector labour negotiations bring with them to negotiations. It also offers useful guidelines for all participants in negotiations - showing, for example, how management can assess the added cost of a proposed employee contract, how unions can most effectively prepare a case for arbitration, and how employees can best handle strikes should negotiations break down.

Maximum Performance - A Practical Guide to Leading and Managing People at Work (Paperback, New edition): Nick Forster Maximum Performance - A Practical Guide to Leading and Managing People at Work (Paperback, New edition)
Nick Forster
R1,749 Discovery Miles 17 490 Ships in 10 - 15 working days

Based on twelve years involvement with more two thousand MBAs, managers and professionals, Maximum Performance is a comprehensive analysis of leading and managing people set against a backdrop of accelerating organizational, business and technological change. It covers traditional topics - such as personal performance and stress management, employee motivation and performance, power and politics, communication skills and leading and managing change, as well as more contemporary issues, such as business ethics in a global economy and leadership in high-tech and virtual organizations. It also looks at how leaders and managers can create cultures to promote essential modern organizational competencies such as creativity and innovation, the effective dissemination and use of knowledge and intellectual capital, and creating systemic intelligent learning capabilities amongst employees. Maximum Performance represents a distillation of the best practical ideas about leadership and people management of recent times, condensed into a form that busy managers and professionals can assimilate and make immediate use of at work in large, medium-sized or small organizations, and in the public or private sector.

Research in Personnel and Human Resources Management (Hardcover): Kendrith M. Rowland, Gerald R. Ferris Research in Personnel and Human Resources Management (Hardcover)
Kendrith M. Rowland, Gerald R. Ferris
R3,258 Discovery Miles 32 580 Ships in 10 - 15 working days

"Research in Personnel and Human Resources Management" publishes monograph length conceptual papers designed to promote theory and research on important substantive and methodological topics in the field of human resources management. It is considered to be one of the most respectable publications in the field of human resources management and acts as a primary resource to both individuals and series.

Next-Generation Wellness at Work (Hardcover): Stephenie Overman Next-Generation Wellness at Work (Hardcover)
Stephenie Overman
R2,053 Discovery Miles 20 530 Ships in 18 - 22 working days

Fact: Wellness programs benefit the bottom line. Motorola, for example, found that each dollar invested in wellness benefits returned $3.93 in health and disability cost savings. "Next-Generation Wellness at Work " tells how to get in on the action. A nuts-and-bolts, how-to guide for managers, it delivers the latest thinking on how to take full advantage of the benefits that wellness programs can offer both employees and companies. And the effort couldn't be more important. With the soaring cost of medical care and the increase in obesity and lifestyle-related illnesses, there is growing recognition that companies must build a culture of health and enable employees to become better guardians of their own well being. This book illustrates, in detail, exactly how to accomplish those goals.

Good health saves in ways that go beyond smaller insurance premiums. It also has a direct relationship with employee productivity, making wellness a matter of high-level strategy. However, many workplace wellness programs are not as effective as they could be. They are not comprehensive, not long-term, and not marketed to the people who could benefit most. Wellness expert Stephenie Overman helps managers take practical steps to overcome these deficiencies and build successful workplace wellness programs that result in tangible, bottom-line benefits for organizations. And the book starts from the ground up, first by explaining how to take a company's temperature, get management buy-in, and design a program that fits a company's unique needs and situation.

Building a program is one thing, but will they come? That's where Overman's expertise is essential: She shows how to motivate workers to take advantage of the program and reap its many benefits. And she explains how to partner with local health providers and integrate methods to promote psychological well being, two key ingredients for success. Not many corporate programs benefit both employees and the company equally, but a well-planned wellness initiative will boost the health and productivity of employees, leading to a happier--and more competitive--workplace.

Introduction to Intelligent Simulation: The RAO Language (Hardcover, 1998 ed.): Abdelhakim Artiba, V. V. Emelyanov, S. I.... Introduction to Intelligent Simulation: The RAO Language (Hardcover, 1998 ed.)
Abdelhakim Artiba, V. V. Emelyanov, S. I. Iassinovski
R4,295 Discovery Miles 42 950 Ships in 18 - 22 working days

Introduction to Intelligent Simulation of Complex Discrete Systems and Processes: RAO Language focuses on a unique approach in modeling and simulation of complex systems. In this volume are considered features of complex systems and processes, their mathematical description, and modeling. Theoretical foundations of the RAO (Resource-Action-Operation) language as well as its syntax and utilisation are given. Examples of simulation models of different complexity levels, related to different fields, are also presented. The RAO intelligent modeling system, introduced and described in Introduction to Intelligent Simulation of Complex Discrete Systems and Processes is unique because: (1) it makes simulation modeling universal for the classes of systems and processes modeled; (2) it is simple to modify the models; and (3) it has the capacity to model complex control systems together with the object controlled (including simulation modeling for on-line control). The RAO tool allows the user to use a language very similar to his professional language and rids him of intermediary, supplementary description of the system modeled. In fifteen chapters this volume provides an overview of general modeling trends, and hence serves the research community in guiding their modeling methods; intelligent simulation modeling is introduced to solve complex systems and processes.

Labor in an Islamic Setting - Theory and Practice (Hardcover): Necmettin Kizilkaya, Toseef Azid Labor in an Islamic Setting - Theory and Practice (Hardcover)
Necmettin Kizilkaya, Toseef Azid
R4,205 Discovery Miles 42 050 Ships in 10 - 15 working days

The Islamic labor market rests on the principles of the free market exchange of Islamic economics. Regrettably, the latter has failed to keep pace with the rapidly growing academic and professional developments of the former. Much of the published work within Islamic economics is idealistic if not radically ideological with little relevance to the Islamic labor market, leaving students of Islamic economics without a coherent body of economic theory to understand the practical objectives of Shariah that gives a sense of direction to the developments in this field. Drawing upon received sources of goals of Shariah, the authors present an independent academic work which: Emphasizes the common conceptual grounds of labor market behavior shared by the objectives of Shariah approach as well as the conventional approach to economics. Adopts standard tools of contemporary economics to explain the industrial relations. Extends the conventional scope of the labor market and forces of the labor market under the umbrella of Shariah. Enables readers and practitioners of Islamic economics to make economic sense of Shariah compliance and human resource development. Explains how the economics of Shariah is liable to offer moral guidance and a sense of direction to regulators and practitioners of the Islamic labor market. Labor in an Islamic Setting will be of interest to postgraduate students, academics, middle and senior management in both the western and the Islamic business communities, researchers and policy makers.

Flexible Strategies in VUCA Markets (Hardcover, 1st ed. 2018): Sanjay Dhir, Sushil Flexible Strategies in VUCA Markets (Hardcover, 1st ed. 2018)
Sanjay Dhir, Sushil
R4,039 Discovery Miles 40 390 Ships in 18 - 22 working days

This book discusses the concepts of volatility, uncertainty, complexity, and ambiguity (VUCA) that are the core of various paradigms used in strategic management to understand competitive advantage as well as flexibility in organizational boundaries. It serves as a valuable reference resource in the area of VUCA markets. An increase in the levels and types of uncertainty has important implications potentially for the durability of a company's advantages, the way firms learn and adapt, approaches for managing innovation and knowledge, and the attractiveness of different strategies and organizational models. In today's world, strategic flexibility in VUCA is essential for business leaders to sustain market advantage and attain a clear vision amid the chaos. Business leaders who stay focused and are aware of external volatility as the prevalent characteristic are successful, while those who are not flexible in this VUCA world and lock themselves into fixed positions lose out. The book includes empirical and conceptual research papers along with case studies and models discussing strategies for emerging markets in volatile and uncertain environments. It also covers a variety of issues, including innovation, people and processes, financial management, and leadership and strategies in VUCA markets. Apart from research fraternity and academia, the contents of the book will be useful for practitioners as well as industry watchers.

Fired, Laid Off, Out of a Job - A Manual for Understanding, Coping, Surviving (Hardcover, New): B. Keith Simerson, Michael... Fired, Laid Off, Out of a Job - A Manual for Understanding, Coping, Surviving (Hardcover, New)
B. Keith Simerson, Michael McCormick
R2,066 Discovery Miles 20 660 Ships in 18 - 22 working days

In today's economy, job loss will likely affect each of us at some point in our careers. Layoffs used to happen only when times were tough, but even a bustling economy is no protection when positions are eliminated, plants are closed, and jobs are shipped overseas in search of even higher profit margins. A toolkit for survival and coping with unemployment, this book explains how to minimize your chances of being laid off, how to negotiate the best outcome during the severance process, and how to re-enter the job market from a position of strength. This book is as important for employers, human resource managers, and outplacement specialists as it is for employees. Just as employees need to be aware of their rights and options, employers need to understand the ramification of their actions. This book provides an understanding of the hiring and firing process from both perspectives. Issues include: How to examine and negotiate your termination package How to determine if you need an attorney--and how to select one How to prove your dismissal was inappropriate or illegal How to move from a bad job situation to a better one

Servant Leader Human Resource Management - A Moral and Spiritual Perspective (Hardcover): G. Roberts Servant Leader Human Resource Management - A Moral and Spiritual Perspective (Hardcover)
G. Roberts
R3,609 Discovery Miles 36 090 Ships in 18 - 22 working days

Servant Leader Human Resource Management provides a comprehensive conceptual framework based on a dignity enhancing stewardship model that integrates and balances mission achievement with motive, means and ends integrity from both a line manager and human resource department perspective.

Alternative Work Organizations (Hardcover): M. Atzeni Alternative Work Organizations (Hardcover)
M. Atzeni
R2,645 Discovery Miles 26 450 Ships in 18 - 22 working days

Current and historical examples in the labour movement worldwide have helped to debunk the myth that workers cannot run production. Workers can take control of factories, reverting many assumptions about property, management, work organisation, wages andchallenge the almost natural character of capitalist work relations. This volume uses geographically and historically diverse examples to analyse the challenges and questions that alternative forms of work present to those involved.

Healthy at Work - Interdisciplinary Perspectives (Hardcover, 1st ed. 2016): Markus Wiencke, Mirella Cacace, Sebastian Fischer Healthy at Work - Interdisciplinary Perspectives (Hardcover, 1st ed. 2016)
Markus Wiencke, Mirella Cacace, Sebastian Fischer
R3,198 Discovery Miles 31 980 Ships in 18 - 22 working days

This book aims at exploring the link between corporate and organizational culture, public and private policies, leadership and managerial skills or attitudes, and the successful implementation of work-related healthcare in Europe. Therefore it brings together a wide range of empirical and theoretical contributions from occupational health, management, psychology, medicine, economics, and (organizational) sociology to address the question of how to sustainably promote occupational health. Such important questions are explored as: What aspects of a corporate culture can be associated with health issues? How does leadership style affect the health of employees? How are health-related decisions in the workplace affected by the political environment? To what extent are interventions influenced by corporate culture, leadership and public policy? How can we make such interventions sustainable?

Transforming Culture - Creating and Sustaining a Better Manufacturing Organization (Hardcover): E Briody, R Trotter, T Meerwarth Transforming Culture - Creating and Sustaining a Better Manufacturing Organization (Hardcover)
E Briody, R Trotter, T Meerwarth
R1,407 Discovery Miles 14 070 Ships in 18 - 22 working days

Organizations - whether profit or nonprofit, services or manufacturing - need to be able to adapt and transform their cultures to succeed. Yet cultural transformation can seem either too easy or completely overwhelming. "Transforming Culture" shows how effective and sustainable cultural transformation can be achieved even in a challenging environment such as a General Motors manufacturing plant. The authors offer both a practical approach and tools to draw on the energy and ideas of employees and executives, remove obstacles to change, and create durable improvements.

Human Resource Development in Changing Organizations (Hardcover, New): Manuel London, Richard A. Wueste Human Resource Development in Changing Organizations (Hardcover, New)
Manuel London, Richard A. Wueste
R2,577 Discovery Miles 25 770 Ships in 18 - 22 working days

This book recognizes that organizations do all they can to increase their chances for survival and growth, especially in changing and often tough economic times. The book shows how human resource development can help by being action-oriented and tailored to the organization's changing requirements. Close working relationships are needed between human resource professionals and corporate executives to ensure that employee development policies support the organization and that organizational initiatives take human resource considerations into account. The authors, who have considerable management and administrative experience in dynamic organizations, show how to establish and refine human resource policies and programs to meet the needs of changing organizations.

The book begins by examining directions for organizational change, including mergers, downsizing, restructuring, expansion to new markets, and using new technologies. Individual motivation is described as a way of understanding employees' career goals in relation to changing organizational opportunities. New roles for managers are outlined, including the roles of educator, developer, experimenter, and facilitator. The book then outlines human resource programs that facilitate organizational transformation. These include ways to create a comprehensive human performance system that ties together personnel selection, training, goal-setting, appraisal, feedback, and compensation. Recognizing the changing demographics of the workforce, programs for managing diversity are reviewed. The book concludes with ways to diagnose organizational needs and establish new human resource and training strategies that create a continuous learning environment. The book will be useful to human resource and training departments. Overall, the book offers guidelines for developing people--oneself and one's subordinates--in changing organizational environments.

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