This management guide to labor productivity represents the author's experience of more than 40 years in the engineering field. Based on his work in over 100 plants and a dozen major corporations, John Martin presents his own personal approach to the specifics of labor productivity control, examining a variety of issues and operations that other books neglect. He fully details longstanding approaches to worker performance and the changes they have undergone, as well as management's responsibilities and industrial engineering functions, all of which are made applicable to manufacturing, processing, and service organizations.

Martin's approach is to examine control strategies that have proven ineffective or incomplete, and to describe alternate methods that he has observed to be workable. To do this, he first explores the basic principles of labor productivity, culled from a combination of historical and modern viewpoints, then follows with discussions of techniques used in general control processes and of various overall control functions. Among the specific topics addressed are work measurement considerations, performance rating and testing, developing and applying time study data, learning curve concepts and applications, wage incentive concepts and plans, and preparing and implementing a productivity control system. New concepts discussed include direct time study versus predetermined motion times, computer-aided application of MTM-1, and advanced applications of measured daywork. Designed as a hands-on reference work, "Labor Productivity Control" will be a valuable resource for manufacturing management personnel, practicing industrial engineers, management and line supervisors, and students in these fields.

This unique volume delivers practical and successful techniques used by some of the world's most competitive and innovative companies to the hands of the Human Resource Manager. Techniques described in the book can help any company enhance its ability to recruit, retain and improve its employee relations.

A synthesis of effective recruiting techniques is explained including a review of Merck's Interview Skills workshop, Hewlett-Packard's Behavioral Interviewing and Marriott's recruitment programs. Effective retention techniques are also explained, including Federal Express' Guaranteed Fair Treatment Procedure, General Electric's Work Out Program, Motorola's Six Sigma program, Merck's Flextime program and Cypress' Goal Setting process. Several successful techniques for improving communication and recognition are also examined including PepsiCo's SharePower. Additionally, a wide range of techniques are examined which should help companies better manage diversity within the workplace, reduce turnover, simplify work and build employee self esteem.

This volume is the second book based on comparative and comprehensive data from the 2003 representative European Union Company survey of Operating hours, Working times and Employment (EUCOWE) in France, Germany, the Netherlands, Portugal, Spain and the United Kingdom. The EUCOWE project is the first representative and standardised European company survey which covers all categories of firm sizes and all sectors of the economy. This volume complements and builds on the first book published in 2007, in which the methodology and the descriptive national findings as well as some first comparative analytical results were presented. In this second book the EUCOWE research team presents in-depth cross-country analyses of the relationship between operating hours, working times and employment in the European Union. Six empirical chapters of this volume provide detailed comparative analyses of the determinants and consequences of the duration and flexibility of opening hours and operating times.

"The Power of Two" presents the best way for your company to increase competitive advantage. By forming close collaborative relationships with a small set of customers and suppliers you can achieve a significant cost advantage over your competitors, increase your market share and achieve significant top line growth.

"Teamology: The Construction and Organization of Effective Teams" demonstrates how psychiatrist C. G. Jung's cognition theory, a cornerstone of modern personality typology, may be used to form and organize effective problem-solving teams through a novel quantitative transformation of numbers from the Myers-Briggs Type Indicator (MBTI) psychological instrument directly on to Jung's eight cognitive modes. The resulting quantitative mode scores make obvious what is needed to make a good team.

The product of sixteen years of studying student teams in engineering design project courses at Stanford University, "Teamology: The Construction and Organization of Effective Teams" is of value to educators in charge of engineering project courses, as well as to students and working professionals on project teams at all levels of engineering, architecture and business. The book is also useful for users of MBTI, and counselors interested in personal self-awareness and the development of interpersonal ability.

There are many complicated theories and ideas about the structure and style of organisations. Human Resource Management and Development looks at how they apply in practice and what they mean for the people who work with them. Divided into four sections and amply illustrated with case studies, topics such as Organisation Theory, Recruitment and Selection, Leadership and Counselling are explained, concluding with chapters on 'Organisation Change' and 'Empowerment'. Written in an accessible and lively manner, this book will be of interest to both students and professionals involved in Human Resource Management.

A high level of employee commitment holds particular value for organizations owing to its impact on organizational effectiveness and employee well-being. This Handbook provides an up-to-date review of theory and research pertaining to employee commitment in the workplace, outlining its value for both employers and employees and identifying key factors in its development, maintenance or decline. Including chapters from leading theorists and researchers from around the world, this Handbook presents cumulated and cutting-edge research exploring what commitment is, the different forms it can take, and how it is distinct from related concepts such as employee engagement, work motivation, embeddedness, the psychological contract, and organizational identification. Examining topics such as high-commitment work systems, work attitudes and motivation, the Handbook provides integration with related literatures. Internationally applicable, sections also discuss the implications of culture differences for commitment and present the latest developments in research methods and analytic techniques that can be used to advance our understanding of commitment. Comprehensive and engaging, the Handbook of Employee Commitment is essential reading for commitment scholars and researchers interested in the latest developments in the field as well as for international scholars who will benefit from its guidance on how to approach research in unique cultures. It will also prove of prime interest to managers and management consultants with its wealth of suggestions to guide evidence-based practice. Contributors: S.L. Albrecht, N.J. Allen, B.K. Anderson, L.M. Arciniega, J. Barling, T.E. Becker, K. Bentein, M.E. Bergman, D.R. Bobocel, N.L. Bremner, C.T. Brinsfield, G. Caesens, A.C. Chris, L. Clark, A. Cohen, S. Datta, V.L. Dhir, O.J. Dineen, R. Eisenberger, J.A. Espinoza, J. Felfe, M. Gagne, D.G. Gallagher, I.R. Gellatly, Y. Griep, S.D. Hansen, L.M. Hedberg, M.R.W. Hamstra, B.C. Holtom, P. Horsman, J. Howard, V.A. Jean, K. Jiang, Z. Junhong, E.K. Kelloway, H.J. Klein, J. Koen, E.R. Maltin, B. Marcus, J.P. Meyer, N.A. Morelli, A.J.S. Morin, F. Mu, A. Newman, H. Park, E. Read, R.A. Roe, O.N. Solinger, H. Spence Laschinger, D.J. Stanley, F. Stinglhamber, M. Trivisonno, R. Van Dick, W. Van Olffen, A.E.M. Van Vianen, R.J. Vandenberg, C. Vandenberghe, D. Wang, S.A. Wasti, J. Wombacher

An important aspect of managing human capital in the 21st century workplace is managing the interface between humans and information technology, particularly the World Wide Web. The Web has changed not only how and where business is conducted, but also how and where work is done. Personal web usage has created many desirable organizational outcomes such as, reducing the cost of communication, restructuring how work is performed. However, it has also generated undesirable outcomes, for instance, loss of intellectual property, sexual harassment lawsuits, productivity losses due to surfing usage, security threats, and network bandwidth overload by visiting web sites for travel, leisure, and sports, and news. The mechanisms controlling the interface of individual and institution in this flexible, open, autonomous work environment created by the Web are emergent phenomena, and the lines between legitimate usage and usage are just beginning to be understood. Personal Web Usage in the Workplace: A Guide to Effective Human Resources Management examines topics which embrace a wide array of Personal Web Usage issues such as antecedents of Web usage, frameworks/models of Web usage, Web technologies for monitoring usage, Web usage within other cultures and countries, Measurement issues of Web usage, and the impact of Web usage among others.

This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices, case studies and real-world examples are used to reveal the diversity of performance measurement methods, methodologies and principles in practice. Readers will gain comprehensive insights into the status quo of performance management, including primary functions such as supply, operations and sales, and secondary functions like finance, human resources, and information systems. Focusing on 'best-in-class' performance excellence, the book offers the ideal guide for any organization pursuing competitive advantages across all corporate functions and focusing on value-adding activities.

Featuries tried-and-true, ready-to-use tools, examples, and resources, this guide teaches the nuts and bolts of HR for small businesses and startups and is the perfect desk reference for any organization who may not have the financial resources to invest in a fully-staffed HR department. Guides readers through the HR essentials, including developingpolicies and organizational best practices, managing and measuring performance, driving engagement and cultivating a culture, understanding legal obligations, assessing, risk, and guidance for developing leaders.

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.

Careers for life are apparently gone, yet one of the most valuable assets an organization has is its knowledge — its people. A company’s competitive edge will rely on having the best knowledge available. The dilemma facing companies today is how to attract the best people and to keep them in an environment of constant change. Winning the Talent War deals with the complex issues of the strategy behind replenishing the core leadership and management of organizations, within the context of uncertainty about the future and within new organizational structures. It is about ensuring the organization has a strategy to attract, develop and retain those people who have high potential and who are expected to move ahead rapidly in their careers with the prospect of filling senior positions in the organization. High flyers are the life-blood of the organization’s future; they cannot just be hired at will, they need to go through a process of building an identity within the organization and developing loyalty to it. Winning the Talent War provides:

• strategies for the sustainable development of high flyers

• a practical resource for attracting, motivating and retaining senior management

• real life examples and cases from organizations around the world

This book is for and about the millions of people who are between jobs (code for out of work), have been between jobs, or know of someone who has been. It is about how to navigate the transition from employment-for-life, career development support, and a company-sponsored pension to downsized, outsourced, and replaced. Bill Holland explains the macro-trends that have converged to create an environment of job instability and anxiety, and then moves beyond this context to present specific tactics and techniques that readers can use to stay one step ahead in their careers. More than a manual for job searches and career-building strategies, Are There Any Good Jobs Left? helps readers interpret trends, assess such temptations as leaving the corporate rat race for the entrepreneurial life and considers the ethics of constant networking. Featuring an annotated listing of books and Web sites, the book is not so much an indictment of corporate disloyalty as an explanation of the phenomenon, and a guidebook for anyone faced with job transition, change, or growth in today's turbulent environment. This book is for and about the millions of people who are between jobs (code for out of work), have been between jobs, or know of someone who has been. It is about the transition from employment-for-life, career development support, and a company-sponsored pension to downsized, outsourced, and replaced. It is about managing your career proactively and creatively in an environment where no job is presumed to be permanent. Bill Holland explains the macro-trends that have converged since the heyday of the white-collar worker after World War II to create an environment of job instability and anxiety, and then moves beyond this context to present specific tactics and techniques that readers can use to stay one step ahead in their careers, whether they are senior executives or just starting out. Much more than a manual for job searches and career-building strategies, Are There Any Good Jobs Left? shows readers how to interpret trends (e.g., will this wave of outsourcing affect me?), assess such temptations as leaving the corporate rat race for the entrepreneurial life, and consider the ethics of constant networking. In addition, he explores the dynamics of the increasingly diverse workforce, and the prospects for men, women, and minorities as they all vie for the most attractive positions. Featuring an annotated listing of books and Web sites, Are There Any Good Jobs Left? is not so much an indictment of corporate disloyalty as an explanation of the phenomenon and a guidebook for anyone faced with job transition, change, or growth in today's turbulent environment.

Effective work practices and good employee relations are a real necessity of nowadays organizations, as they can help to reduce absenteeism, turnover, organizational costs, conducting to high levels of commitment, effectiveness, performance as well as productivity. Addressing these questions, this book focuses on the implications of changes in productivity and organizational management, exploring models, tools and processes.

This edited collection takes a multi-disciplinary approach to the 'Active Ageing' agenda to enable readers to consider the implications of this phenomenon for the law, the workplace, and for working lives from a holistic perspective. Challenges of Active Ageing brings together academics working throughout Europe from different disciplines including law, industrial relations, human resource management and occupational psychology to explore and debate the challenges of the 'Active Ageing' agenda for equality law and management practice. Also including shorter contributions from law, human resource management, trade union and other practitioners, this book aims to fully reflect how organizations can adjust their practices to respond to the challenge of an aging population and extended working lives.

What changes can be observed in the labour market? What is special about Japanese-style human resource management in the low-growth era, and what are the responses by Japanese and German firms? The structure of Japanese labour market is gradually changing in terms of both supply and demand. The book considers the distinctive features of Japanese human resource management, and examines the continuity and changes in employment patterns, such as the expansion of flexible types of employment and specific innovations in Japanese HRM.

Based on an extensive national survey of workers and four separate industry-specific surveys, Generations and Work will examine and provide answers to the most common issues and problems of multi generational work by assessing differences and commonalities between and among generations.

"Psychopaths are little understood outside of the criminal image. However, as the recent global financial crisis highlighted, the behavior of a small group of managers can potentially bring down the entire western system of business. This book investigates who they are, why they do what they do and what the consequences of their presence are"--Provided by publisher.

Thisvolume presents evidence-based ideas on all three converging forces to suit an array of individuals and their organisations. Thevolume is thick with evidence, detail and case studies that the reader can draw upon and apply to their own situations.

Defining exactly what is leadership has been a persistent problem for researchers and theorists. Discovering how to create or produce leaders likewise has been a difficult challenge over the years.

Written by an academic, executive and coach, the author focuses on three important converging aspects: leadership, followership and coaching. Focus on leaders is disproportionate to what actually occurs within most organisations especially the relationship between the leader and the followers. That leadership is tantamount with being in control of a situation is challenged, together with the belief that leadership capability is primarily shaped in line with a set of success criteria. The coach plays a significant part in this process although rarely visible. "

This edited volume on Identities at Work brings together international theory and empirical research that deals with continuity and change of identity formation processes at work under conditions of modern working processes and labour market flexibility. Modern work processes in manufacturing and service organisations increasingly rely upon responsible and competent employees who are willing and able to engage in the tasks that their job requires and in continuous learning. That employees are able to engage in taking up new forms of responsibility and master complex work situations is, on the one hand, dependent upon employees' skills and how well they are trained. On the other hand, it requires that employees identify with what they do and commit to their work and the performance of tasks.

This book presents an empirical investigation into the relationship between companies' short-term response to capital and labor market frictions and performance. Two different kinds of performance measures are considered, namely innovation performance and firm performance. The author focuses on two major topics: first, on the relation between innovation performance and the use of trade credit. Second, on the relation between firm performance and the use of temporary employment. The use of in-depth firm-level data and state-of-the-art microeconometric methods provide the scientific rigor to this important investigation to answer the questions currently being confronted by many companies in different economies.

This book examines the concept of leadership from within the Islamic worldview, exploring its meaning and various manifestations through textual evidence from the two primary sources of Islam, The Qur'an and hadith. Using this theoretical framework concurrent with contemporary leadership theory, the authors scrutinise the distinctive leadership dynamics of Islamic organisations within a minority-Muslim context and a focus on Australia. Drawing on empirical data gathered over four years, the nature of leadership and its processes within this unique context is examined. Leadership in Islam reconciles the problematic processes that exist within Muslim organisational context and offers a set of measures and strategies to improve leadership processes including enacting leadership, enacting following, accommodating complexity, sense making and embracing basics as the core processes. This book will be beneficial for anyone who seeks to understand the meaning of leadership in Islam, the way Islamic organisations operate, and the way forward for improving leadership processes within an Australian/Western context.