The models and frameworks described in this book have been applied successfully in practice at organizations such as Johnson & Johnson, AT&T, IBM, Facebook, Charles Schwab & Company, and Accenture. Integrating Change creates a new ontological language for understanding and transforming the three primary organizational functions of managing, leading, and integrating. The book can be used by senior leaders and students of leadership.

This book lies within two interdisciplinary fields that should be bridged: cross-cultural management and international human resource management. The consequences of globalization lead to a more extensive recruitment process of global talents to fit the different work structures and competitive work environment of tomorrow. The emergence of self-initiated expatriates (SIEs) further intensify the challenges faced by multinational organizations because people are searching for better career prospects and they are willing to re-locate in order to obtain competitive salary or compensation packages. With the emergence of SIEs, multinational corporations need to acknowledge the influence of culture on management practices because the expatriates will bring their own cultural baggage and uniqueness to the company's doorsteps. By integrating both fields, this book provides a valuable understanding in order to educate SIEs on the richness of cultural behaviors. Indeed, the complexities of human behaviours opens up the window of opportunities to recognize that we are all human beings with unique characteristics, personality and attitudes. It is until and when we equally acknowledge that culture is an essence of humankind and that culture continues to shape people with a magical touch of diversity and uniqueness, only then will the global world greet people inclusively by embracing 'tolerance, appreciation, and happiness!' Culture has a paramount impact on how leaders manage their colleagues and teams in the workplace. One's attitudes, values, beliefs and perceptions all matter when people work with culturally diverse colleagues. Cultural differences cannot be ignored as a work structure that thrives only in a monoculture environment is hardly in existence for multinational corporation of today. Instead, the multi-cultured environment takes priority with the soaring number of demands for global talents and workforces that need to be recruited. It is clearly established in the field of international human resources that there are increasing trends and phenomenon of burgeoning SIEs in newly occupied cosmopolitan cities in the world such as Dubai, Qatar, Jeddah, Kuala Lumpur, Hong Kong, Shanghai, Tokyo, and many others. At the end, one key question matters for the journey of cultural sense making to begin: What is it like to experience the forces and effects of culture in the workplace when one is an expatriate?

Executives say that people are their most important asset, but most don't walk the talk. They don't have systematic strategies for how to get the people they want to want them. They don't have measures and metrics for how they are doing to be the employer of choice. They don't hold leaders accountable regarding those ambitions. In many cases, this is because top leaders don't have concrete tools to help them do what they know they should. This book fills that gap in three major sections. The first section supports with clear and compelling data what executives intuitively but somewhat superficially believe-that people are their most important asset. The second section provides a systematic process and set of tools to help leaders get the people they want to want them; it shows executives how to win the competition for human capital. The third section then helps leaders position people appropriately so that they can create a sustainable competitive advantage; its shows executives how to compete with human capital. When it comes to human capital, most books get it wrong. Strategy books place human capital to the side as an enabler of competitive advantage. HR books treat human capital as a support activity to business strategy. This book places human capital where it should be-not to the side and not as an enabler or a support activity, but at the center and as the source of competitive advantage.

Trust is a pervasive catalyst of human and business relationships that has inspired interest in researchers and practitioners alike. It has been shown to enhance engagement, communication, organizational performance, and online activities. Despite its role to cultivate cooperation, knowledge-sharing, and innovation, trust through digital means or even trust in digital media has presented new opportunities and challenges in society. Examples include a wider and faster dissemination of trust-influencing messages, and richer options of digital cues that engage, disrupt, or even transform how trust is formulated. Despite that, trust helps people to live through risky and uncertain situations, and the many capabilities enabled on the digital platforms have made the formation and sustaining of trust very different compared to traditional means. Trust in today's digital environment plays an important role and is intertwined with concepts including reliability, quality, and privacy. This book aims to bring together the theory and practice of trust in the new digital era and will present theoretical and practical foundations. Trust is not given; we must work to build it, but it is a very fragile and intangible asset once built. It is easy to destroy and challenging to rebuild. Researchers, academics, and students in the fields of management, responsibility, and business ethics will gain knowledge on trust and related concepts, learn about the theoretical underpinnings of trust and how it sustains itself through digital dissemination, and explore empirically validated practice regarding trust and its related concepts.

* Provides a detailed overview and practical strategies for successful employee communication efforts. * Aligns with a growing niche of public relations professionals going into internal communications careers. * Includes practical examples and case studies from leading public relations organizations.

* Provides a detailed overview and practical strategies for successful employee communication efforts. * Aligns with a growing niche of public relations professionals going into internal communications careers. * Includes practical examples and case studies from leading public relations organizations.

This book, based on extensive original research, presents a detailed analysis of the varying opportunities and challenges experienced by Japanese women with professional careers, an important category of the population in Japan, whose lives remain little known. It addresses many key issues, including the problems of flexible work in an increasingly neoliberal environment; the pervasiveness of precarious work conditions in gendered managerial employment; the state's neglect in transforming antiquated labour laws and in combating abusive corporate practices; the implications of dysfunctional employee-employer relations and those among co-workers; media representations as barometers of resistant social norms; the ambivalent effects of work related drinking practices; and the lack of collective representation due to ineffective labour unions. Overall, the book presents the disheartening realities of conflicts and ambivalence experienced by many women managers in contemporary Japan.

Directly addresses the issue of recruiting, educating, and retaining the 'next generation of aviation professionals' (NGAP).Explores a variety of threats and opportunities as the air transport industry grapples with the issue and charts a course for a sustainable future.Brings together a diverse set of viewpoints, academic philosophies, real-world examples and perspectives to enhance the global conversation and lead to a more positive outcome.Accessible and applicable to all disciplines within the global industry.

At the core of The Relationship Factor in Safety Leadership are eight beliefs about human nature that are common to leaders who successfully communicate that safety is important while meeting business results. Using stories and business language the book explains how to create and recover important stakeholder relationships by setting priorities and taking action based on these beliefs. The beliefs are based on the author's 25 years of experience supporting operational and safety leaders with successful and unsuccessful change efforts in pharmaceutical, nuclear, mining, manufacturing and power generation. The author also offers compelling evidence from many social and scientific disciplines that support the conclusion that satisfying our need for relationship is a major motivator. The Five Orientations Model offers a perspective on solving complex problems when confronted with multiple demands. The book provides managers and supervisors with the motivation to build relationships and points to the conditions needed for success. It also describes a process to take united action but retain the flexibility to change course as necessary. The book is written for managers and leaders, at all levels, concerned with occupational health and safety, and wishing to learn how to leverage relationships to achieve higher employee engagement and performance.

The first book to explore conflict resolution in coaching specifically. Written in a refreshingly engaging way, taking the reader through a number of cases that are very relatable. Takes a very applied approach, and introduces the REAL Conflict Coaching System for coaches to follow.

- The book shows you what 'data science' actually is and focuses uniquely on how to minimize the negatives of (bad) data science - It discusses the actual place of data science in a variety of companies, and what that means for the process of data science - It provides 'how to' advice to both individuals and managers - It takes a critical approach to data science and provides widely-relatable examples

The growing diversity of contemporary paid work has provoked increased interest in understanding and evaluating the quality of working lives. This Handbook provides critical reflections on recent research in the field, including examining the inextricable links between working life and well-being. The Handbook offers comprehensive support to researchers working in quantitative, qualitative and mixed methods traditions. Drawing from an international evidence base, the contributors use examples of research into key contemporary issues such as the gendered nature of work, skills mismatch, job insecurity, work-life balance, flexibility, the gig economy and the physical work environment. Chapters explore how research methods have been used to investigate aspects of both paid and unpaid work, raising further questions and highlighting limitations. The Handbook of Research Methods on the Quality of Working Lives is an essential resource for all those involved in areas that study, or touch on, the quality of working lives which will benefit both new and experienced researchers inside and outside academia and across disciplines such as economics, human resource management, psychology and social policy.

1. Systematically addresses the crucial elements of ship management from both theoretical and practical perspectives to convey the broad range of knowledge and skills required. 2. Relevant to all managers of ships worldwide, as well as investors, lawyers and insurers. Also valuable for scholars, teachers and researchers dealing with the global shipping industry. 3. By far the most up-to-date and thorough book on the subject, combining the author's academic rigour with extensive professional experience.

Age Friendly: Ending Ageism in America is a rallying call to make the United States a more equitable and just nation in terms of age. "Age friendliness" means being inclusive towards older people as workers, consumers, and citizens, something that can't be said to exist today. The United States and, especially, Big Business, are notoriously age-unfriendly places, a result of our obsession with youth. Virtually all aspects of everyday life in America will be impacted by the doubling or tripling of the number of older people over the next two decades, more reason to adopt age friendliness as a cause. Age Friendly shows how large companies are in an ideal position to address the aging of America and, in the process, benefit from making their organizations more age friendly. Because of its economic power and commitment to diversity in the workplace, Big Business-specifically the Fortune 1000-has the opportunity and responsibility to take a leadership role in changing the narrative of aging in America. The book shows that age friendliness offers the possibility of bridging gaps not just between younger and older people, but those based on income, class, race, gender, politics, and geography. More than anything else, Age Friendly presents a bold and counterintuitive idea-aging is a positive thing for businesses, individuals, and society as a whole-and we should embrace it rather than fear it. While ageism is a pervasive force in America that, like racism and gender discrimination, runs contrary to our democratic ideals, there is some good news. An age friendly movement is spreading in America and around the world as a growing number of cities and towns strive to better meet the needs of their older residents. Aa well, a concerted effort is being made to convince Big Business that an intergenerational workforce is in the best interests of not just older employees but the companies themselves. Age brings experience, perspective, and wisdom-just the right skill set for both short- and long-term decision-making. The aging of America also presents major implications for businesses in terms of marketing to older consumers. Baby boomers are still the key to the economy despite marketers' focus on youth, much in part to their collective wealth and propensity to consume. Age friendly marketing thus makes much sense due to "the longevity economy," i.e., the billions of dollars that older consumers spend each year and the goldmine that looms in the future as they become an even bigger percentage of the population. Finally, Age Friendly discusses how more corporations are pursuing social responsibility in addition to maximizing profits-an ideal opportunity for corporations to demonstrate good citizenship by supporting age friendliness on a local, state, or national level.

The Fourth Industrial Revolution, also known as Industry 4.0, refers to the industrial paradigm bringing together the digital and physical worlds through the cyber-physical Systems, enhanced by the Internet of Things aimed to increase the effectiveness of human-machine cooperation (HMC). This book deals with issues related to the challenges of Industry 4.0 that are faced by enterprises and universities. Contrary to most publications on the subject, it covers both technological and business aspects of these challenges and shows how strong they are intertwined, bringing new value to readers. The book also presents new findings that will guide enterprises through Industry 4.0. This book offers readers an in-depth discussion of important areas of enterprises' activities in the context of Industry 4.0. The first area concerns human resources management; in particular, what new employee competencies will be needed on the labor market, how to use modern concepts (e.g. design thinking), and how to manage multi-national teams of employees. The second area is related to marketing and covers issues regarding customized products. The third area is devoted to technical aspects such as autonomous vehicles, Internet of Things (IoT), radio-frequency identification (RFID) systems, and Bluetooth Low Energy (BLE) technology. The fourth area concerns IT systems, including systems that support work and business management, strategic information systems, and cyber-physical systems. Aimed at researchers, academics, practitioners, and students, it will be of value to those in the fields of human resource management, marketing, organizational studies, and management of technology and innovation.

Building on the success of companion volume Techniques for Coaching and Mentoring, this new volume from coaching gurus David Clutterbuck and David Megginson is a practical, pragmatic guide to the knowledge and techniques you need for successful coaching and mentoring.
Rather than adopting a particular school of coaching or mentoring, the authors pick the best from a range of models and frameworks that have developed since the first book published to help you enrich your practice. Further Techniques also features a new structure to make it more reader-friendly, with Part 1 putting the techniques into context, Part 2 covering the frameworks in eight contributed chapters and Part 3 including broader chapters that focus in on techniques for the client, techniques for the coach/mentor and techniques for working on the relationship between coach/mentor and client.
A selection of leading figures in the field contribute their techniques and models to the framework chapters in Part 2, taking you through the necessary principles and offering practical advice for newcomers and seasoned professionals alike.
Offering a wide portfolio of approaches for helping and developing others, this book is an invaluable resource for all coaches and mentors and a must read for anyone wanting to learn more about one-to-one coaching and mentoring.
Edited by David Megginson and David Clutterbuck. Contributors: Gladeana McMahon, Marion Gillie, Daniel Doherty, Megan Reitz, Alan Sieler, John Groom and Vivien Whitaker.

Kindness and leadership aren't often synonymous. Ask someone to describe "good leadership" to you and you will hear many adjectives used: authentic, bold, challenging, charismatic, decisive, empowering, fearless, goal-oriented, humble, inspiring, original, passionate, role-model, strategic and transparent, to name of a few. And though there are many more that come to mind, kindness isn't one of them. And here's the problem with that. Leaders lead. And the way a leader leads - how they do what they do - influences those they lead. From the president of the country, to the president of a company, from middle managers, right down to front-line supervisors, what a leader models - how they think, speak and act - influences the people they lead. Leaders who think, speak and act unkindly give legitimacy and permission to those they lead to think, speak, and act in exactly the same unkind ways. Today, in a world where a leaders' words and actions travel quickly through social media channels such as Twitter, their influence - unkind or kind - is amplified through repeated views and sharing. In an increasingly fragmented, polarized and divided world, we need leaders who will bring people together not divide them. Leaders who value and model cooperation and collaboration over competition. And who model ways to think kindly, speak kindly and act kindly. We need kindness to become synonymous with good leadership. So that when someone is asked to describe the traits of a good leader, kindness will be the first word that comes to mind. Essentially, the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces, organizations and the world. Each chapter contains a mixture of theory, case studies and reflections from leaders and the people they influence. As well, the book follows the fictional stories of Kay'La Janson and Kevin Landrell, as they become leaders in a failing organization that is ultimately turned around through kind leadership. Between chapters there are a series of practical exercises based on concepts presented in the previous chapter with space to record outcomes and reflections on the practice process. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Because "change means doing things differently," and because we only really "learn by doing" to create kinder organizations, kinder communities and a kinder world, leaders must be able to begin practicing kindness right away. By the time you finish the book, you will feel confident in your ability to lead with kindness and also to address organizational problems at work, at home and in the community, with kindness.

There are no other books with the same balance of theory and practice which focus on the UK and European context The content is thematically organised around key labour market, organisational and human resources issues related to equality and diversity New coverage of topical areas such as female representation on executive boards, religious diversity, and economic migration following EU enlargement This book provides up-to-date case studies and discussion questions for use in seminars PowerPoint slides will be available for lecturers

Engaging writing style keeps students interested in the material and improves retention Freshly updated case studies incorporate a global range of perspectives Tight focus on business communication allows for more relevant and practical takeaways than more general international management or communications texts

Using wit and an engaging narrative style, this easy-to-digest book is ideal for managers and the general reader interested in moral decision making at work. This is the first book that attempts to link being ethical, doing the right thing in business, with personal and organizational thriving. Real-life scenarios bring the book to life. This book will be a useful required or supplemental reading for academic coursework in business ethics, human resources, business and society, organizational or professional development, or other management or senior capstone type class.

Strategic human capital resources are a relatively new construct with a scholarly literature that is still evolving. Work in this area requires the integration of multiple theoretical perspectives and empirical approaches, but that integration rarely occurs. Within these pages, the editors have combined the voices of leading scholars from a wide range of disciplinary backgrounds to provide a comprehensive introduction to the current state of the field. The Handbook of Research on Strategic Human Capital Resources brings together fifty prominent strategy, organizational behavior, human resource management, and organizational theory researchers who share a scholarly interest in human capital resources (HCRs). These authors draw on their diverse expertise and backgrounds to explore two broad domains of questions: how do we conceptualize HCRs and how do we actuate HCRs in organizations? These two domains each comprise four topics, and each topic is examined through 'micro' and 'macro' perspectives. In this way, the authors in each topic area shine a light on commonalities and differences in their scholarly perspectives surrounding HCR theory and practice. The result is a foundational and definitive volume for understanding the current state and future directions of research on HCRs, making it invaluable for scholars interested in learning more about HCRs, doctoral students across a variety of fields, and practitioners. Contributors include: R. Agarwal, B. Amber, J.B. Barney, F.S. Bentley, Y.S. Bermiss, M. Bidwell, F. Bridoux, R.A. Brymer, B. Campbell, A. Camuffo, A.A. Canella Jr., C. Chadwick, G. Chen, R. Coff, S.A. Conroy, A. Crocker, S. Darnell, F. De Stefano, J.E. Delery, R. Eckardt, S.M. Essman, B. Gerhart, J.P. Hausknecht, M.A. Hitt, K. Jiang, R.R. Kehoe, S.W.J. Kozlowski, D. Kryscynski, I. Larkin, D.P. Lepak, D. Lewin, A. Mackey, T.P. Moliterno, S. Morris, A.J. Nyberg, T. Obloj, R.E. Ployhart, C.O.L.H. Porter, G. Reilly, C.I. Rider, D. Roumpi, S. Snell, J.W. Stoelhorst, V.A. Sy, D. Tan, D.J. Teece, E. Wang, I. Weller, M. Wiersema, P.M. Wright, T. Zenger

The COVID-19 pandemic changed world dynamics, working scenarios, as well as professional and emotional dimensions. The virus has emerged as a significant threat for the continuity of business. Keeping the gravity of the problem in mind, companies must understand the need for change and must now update their strategy to account for pandemics. The next pandemic may be more severe than the current one, meaning that organizations need to devise mechanisms and business models to fight with these situations and maintain business continuity. They should not only look forward to saving plants, machinery and infrastructure, but also concentrate on employee welfare, customer engagement and satisfaction during this crisis time. The book will not only present the evidence of various effective solutions to run a business in the time of a pandemic, but also put forward the new models and practices of business being followed by people at the time of crisis. It aims to create a bridge between existing business models and proposed business solutions, focusing on existing theories and most importantly case studies from recent happenings. This rich collection of chapters will provide insights regarding the business challenges, opportunities and practices during pandemic situations like COVID-19, making it particularly valuable to researchers, academics and students in the fields of strategic management, leadership and disaster management.

Behaviour change is hard, but O'Mara shows that by adopting strategies that are well-founded in the science of brain and behaviour individuals and organisations can adapt to the demands of the modern world. The brain matters in business. The problem is that our brains have many biases, heuristics and predilections that can distort behaviour and decision making. The good news is that we know more about how these work than ever before. O'Mara's starting point is that, as our behaviour arises from the structure and function of our brains, careful examination of a series of brain-based ('neurocognitive') analyses of common aspects of human behaviour relevant to business and management practice reveals lessons that can be used at work. He begins by looking at neuroplasticity and how it is enables a shift from a restrictive 'fixed mindset' to an enabling 'growth mindset'. He shows how this changing mindset approach - where the focus is on task and improvements based on effort - is scalable within organisations. Next, as the brain is a living organ like the heart and lungs, O'Mara shows how to keep it physically in the best possible shape before examining how we exercise control over our behaviour, build resilience and create positive brain states. He also considers the implications for business of our brains wiring for status and illustrates how research shows that it is possible to de-bias assumptions about gender and race - and the impact that this has on performance.

Written by an internationally renowned team of experts and underpinned by cutting-edge research, International Human Resource Management tackles a broad range of controversial and often marginalised issues associated with globalisation and its impact on multinational companies and employees. Updated throughout with brand-new case studies, reflective questions and recommended reading, the second edition includes coverage of: * International assignments and worker mobility * The development of new technology and its impact on work * International HRM and the platform economy * The nature of organisational change * The role of sustainability and social responsibility within the firm This innovative and thought-provoking textbook is suitable for students of International Human Resource Management and Employment Relations. Lecturers can visit study.sagepub.com/martinezluciomackenzie to access PowerPoint slides and additional case study material. Miguel Martinez Lucio is a Professor at the University of Manchester (Alliance Manchester Business School), UK. Robert MacKenzie is Professor of Working Life Science at Karlstad Business School, Karlstad University, Sweden.