This volume focuses on what many see as an iminent crisis in the public sector, and particularly in the federal government-the possibility that, due to the realities of workforce demographics, poor leadership, lack of competitiveness in the labor market, and demotivating worker conditions, the public service will not maintain its capacity to manage programs, execute laws, and effectively deliver services for the American people. Larry Lane and James Wolf examine the significant human resource problems now confronting federal agencies, addressing these issues from a demographic, organizational, political, and cultural perspective. Arguing that the revitalization of the public service demands an effective, responsible, energetic, and committed workforce, they recommend concrete solutions and strategies aimed at stabilizing the current situation and contributing to a stronger and more effective public service over the long term. Following an introductory statement of major issues, Lane and Wolf explore the crucial roles of the public service in a democratic system of governance and assess the factors that now put the system at risk. They then introduce four conceptual lenses that can be used as an analytical tool to understand the problems of the public service and to develop solutions for assuring the supply, preparedness, productivity, and dedication of government employees. The authors first look at employment flow-the problem of maintaining workforce cadres over time. They examine problems of attraction and retention, inadequacies in system personnel policies, and the necessity for workforce planning. Turning to a discussion of competence in the workforce, the authors examine systemicblocks to the development of competence and offer strategies for addressing the competence issue. The next two chapters treat the concepts of energy and commitment, exploring ways to foster an organizational culture that encourages productivity, continuous improvement, and a long-term commitment to public service. The final chapter presents a detailed set of proposals, options, and initiatives for rebuilding the public service. Administrators, policy-makers, personnel officers, and students of public administration will find this work a significant contribution toward understanding and resolving the public sector's intensifying human resource problems.

A volume in Research in Careers Series Editors S. Gayle Baugh, University of West Florida and Sherry E. Sullivan, Bowling Green State University The first volume of the series, Maintaining Focus, Energy, and Options Over the Career, examines how individuals enact and keep their career vital over their work life. Awarding-winning, internationally renowned researchers, including Daniel Feldman, Jennifer Deal, Phyllis Tharenou, and Terry Beehr examine the dynamic nature of contemporary careers and how careers change as individuals change in response to such factors as aging, learning, experience or contextual changes. Volume 1 includes theoretical perspectives on maintaining personenvironment "fit" over the course of the career, the shifting constellation of developmental relationships over time and place, a new framework for examining midcareer renewal, a reconceptualization of the retirement transition, and potential gender differences in self-initiated international careers. Empirical studies in volume 1 examine provocative questions including: Is the traditional career really dead? Are there significant generational differences in learning and development? Can career plateauing be positive for the individual or the organization? The focus throughout this volume is on how careers unfold over time and how individuals remain productive and successful as they navigate career changes.

This book examines the characteristics of sustainable remote health workforces and how management practices influence workforce sustainability in remote regions. It introduces the Integrated Human Resource Management (HRM) Framework for sustainable remote health workforces, providing a contemporary approach to remote health workforce sustainability. The book particularly focuses on the influence of localised management practices on workforce sustainability. For geographically remote managers, the book offers evidence-based information for developing effective management practices drawn from three separate, yet related research studies. This book will be of interest to managers and aspiring managers, working or planning to work in geographically remote regions across the globe. The book provides insight into the human resource management challenges for remote managers, and provides resources and practical management tools as well as suggestions about how managers can create their own localised management practices.

Not many people are satisfied with the leaders we have in the public and private sectors. We are suffering from a severe lack of good leadership-even though billions of dollars per year are spent on leadership training and development.

The root cause of this leadership vacuum is that leadership gurus firmly believe, teach, and preach that anyone can be "made" into a leader with the right training, personal desire, and commitment. With this premise, they've approached leadership as a commonplace and elementary skill that anyone can learn. There's just one problem: they're wrong.

In this guidebook on leadership, you'll learn about all aspects of leadership, including:

how to look past personality profiles, leadership models, and traditional assessment tools to grasp what makes a great leader;

how to identify and select natural born leaders to achieve your objectives;

how to deal with poor leaders who hurt you and your organization.

"Leadership DNA" examines the false premise that anyone can be a leader and provides insights and tools that lead to a better system of identifying, selecting, and developing born leaders.

This unique guide explores how senior HR executives can build strong working relationships with the CEO, other members of the executive team, and the board of directors. With case studies and interviews with HR professionals from a range of industries and locations, this is truly the first book of its kind.

Events on Wall Street and Main Street reveal that some business leaders make dramatically unethical self-serving decisions that ignore the public interest. How can business schools educate future business leaders to make ethical decisions? Unfortunately, most business schools fail in teaching ethical decision-making. They erroneously assume that such decision-making is primarily conscious and reason-based, reflecting the western cultural orientation toward science and logic. In this book, Thomas Culham cites neurological findings showing that unconscious processes and emotions play a much more significant role than reason in making ethical decisions. Culham urges business schools to teach a modified form of emotional intelligence, linked with research-supported contemplative practices from the great meditative traditions. This book details the author's ethics curriculum and explains its successful application at the Sauder School of Business at the University of British Columbia. This fascinating, interdisciplinary, and highly practical curriculum integrates philosophy (virtue ethics), Daoist thinking, psychology, and neuroscience. This curriculum intends to transform the way business schools teach decisionmaking. Such an effort might just transform the way we do business.

Employee theft is one of the most pervasive problems faced by businesses today, and it continues to escalate at an estimated rate of 15 percent per year. This volume presents the first full-length guide to the alternatives available to companies seeking to reduce both the actual theft of tangible property and the profits lost through cheating on time cards and expense accounts. The authors offer an in-depth discussion of the safeguards employers can implement, ranging from internal controls to physical security measures, and develop a comprehensive theft reduction strategy aimed at creating a working environment that discourages theft. They also address the legal and ethical problems arising from theft control issues as well as the question of equity in the workplace.

The authors agree that a plan for reducing employee theft can only be successful if it focuses on making the work environment unattractive to thieves rather than on simply catching thieves. They offer a practical theft reduction strategy, based on techniques that have proven successful in a variety of firms, that begins with the recruitment process and reaches into every aspect of business operation. In their concluding chapter they discuss what to do when a thief is identified. Five appendixes provide additional information including a guide to hiring and keeping good employees, a study of employee theft by Virginia's Crime Prevention Manual Task Force, an examination of what motivates employees, an internal controls checklist, and a list of dos and don'ts in dealing with employee theft. Human resource managers, small business owners, and executives in large corporations will find this volume an invaluable asset in their efforts to confront the growing problem of employee theft.

Emerged from the Lewinian tradition of research into organizational behavior, motivation, and change, here is a conceptual but practical way for HR professionals and others in today's organizations to understand better, more quickly and reliably, what the underlying human problems in their organizations are. Cunningham proceeds from the conviction that the key to solving organizational problems is in the hands of people, and that when people talk about the problems they experience they are reflecting their values and beliefs. The way to get people to do that is through a style of inquiry called indirect questioning--the Echo approach. This approach, which managers and executives in all types of organizations will find helpful and extensively useful is the subject of CunninghaM's examination.

The Echo approach is designed to bring to the surface and measure the values and beliefs held by a group of people and the organizations they comprise. Cunningham illustrates how this approach works, how to design interviews, surveys, and observations that actually echo peoples' values and beliefs--the obvious ones and those they keep hidden. Readable, well illustrated with cases and examples, this book will help executives at all levels understand better what people in these organizations are actually thinking and saying. In doing so it will help organizations become more productive and be more desirable places to work.

As the way work is done changes and as organizations flatten themselves down in response to demands posed by the new global economy, managers on the front lines, where some say the real work is done, need a broader set of skills than ever before. They must learn to see their jobs differently--to become tougher and more durable--but they must also become more flexible in how they interact with the organization itself and its changing work and economic environments. The authors emphasize key tasks that front-line managers must do today, such as strategic planning, budgeting, quality management, and benchmarking, and how they must focus attention on their customers, until now far removed and perhaps out of mind. They must also recognize the need for effective information systems and find ways to align their immediate work units with larger organizational strategies and processes. In short, the authors offer essentially a new paradigm for the way management should now be practiced in a far-ranging book that today's managers will need to keep pace with changes that could threaten their careers, and a book that offers others on the way up a way to start their own careers on the right foot.

Becoming an effective front-line manager starts with understanding the job. The authors begin with a comprehensive look at what it means to be a front-line manager and the special challenges they face. They must become all things to all people, say the authors, and at the same time consider other, perhaps unfamiliar challenges, such as safety and health concerns. Front-line managers today must also learn to grow and adapt to changing work environments. The authors present an extensive view of these new tasks and roles and detail the ways in which front-line managers can address and overcome the obstacles they will find. The book is a readable, thought-provoking study of special interest to teachers of general management courses on the undergraduate and graduate levels.

With the demise of the polygraph following the passage of the Employee Polygraph Protection Act, honesty testing has come to be seen as an alternative approach. But it has become the subject of considerable controversy, some legal enactments, a barrage of union opposition, and a great deal of employer interest. Miner and Capps provide an understanding and the tools necessary to help human resource managers make decisions regarding the use of honesty testing. Generic types of testing instruments are assessed; the writing is straightforward, with all statistical and mathematical concepts presented with sufficient detailed explanation for those without technical training.

The employers' need to protect their organizations and reduce the potential for theft and white-collar crime versus the individual's right to privacy are polarized issues in discussing the use of honesty testing. The authors deal with the restrictions imposed by the Civil Rights Acts of 1964 and 1991 and show that certain features of test scoring were directly influenced by legal considerations. The authors then extend the discussion to the Americans with Disabilities Act and how this enactment affects honesty testing.

This book emphasizes the need for new directions and approaches for social and economic development in the emerging nations of the Asia-Pacific region through the use of Smart Technologies. It takes a holistic view of socio-economic and technical developments taking place through ASEAN and South Asia. Compared to practices in the 20th century, the use of Smart Technologies is likely to have a faster and greater impact on emerging nations (Smart Nations). Smart Technologies for Smart Nations: Perspectives from the Asia-Pacific Region is core reading for academics, professionals, and policymakers interested in technological developments in ASEAN and South Asia.

The role of being a leader is a difficult one. They are often called upon to give wisdom and direction, inspiration and hope, vision and paths of execution. Where does all this come from? It comes from a pool of collective wisdom that is gathered over time. For Christian leaders, it comes from their ability to call upon God to provide them with the wisdom and discernment needed at a particular time. Every great leader has a series of mentors in their life who are providing or have provided wisdom. This wisdom becomes part of the pool from which leaders draw. Many leaders today wish that they had a mentor in their life. Someone who loves them; cares about their leadership and mission; listens carefully to their leadership challenges; and provides reflective feedback that points them both to God and the way forward. Yet all too often men and women find themselves without this great resource. This book is intended to serve as a passive mentor. A passive mentor is someone that we can glean knowledge from even though we may never meet him or her personally. The following pages contain a collection of insights speaking into challenges faced by most leaders. Included with each is a scriptural verse or passage that points towards faith and God's promise to walk with leaders through each day. In each of the topics addressed, Carson will be asking questions about the reader or their leadership while providing some leadership insights he has learned while leading at Arrow Leadership. Each section closes with a prayer that can be used as a guide for a leaders own prayers for the week that follows. Every page invites God to speak to the reader and enjoy the peace of His presence.

This book explores the career experiences of Generation A, the half-million individuals with autism spectrum disorder (ASD) who will reach adulthood in the next decade. With Generation A eligible to enter the workforce in unprecedented numbers, research is needed to help individuals, organizations, and educational institutions to work together to create successful work experiences and career outcomes for individuals with ASD. Issues surrounding ASD in the workplace are discussed from individual, organizational, and societal perspectives. This book also examines the stigma of autism and how it may affect the employment and career experiences of individuals with ASD. This timely book provides researchers, practitioners, and employers with empirical data that examines the work and career experiences of individuals with ASD. It offers a framework for organizations committed to hiring individuals with ASD and enhancing their work experiences and career outcomes now and in the future.

With an emphasis on building success in today's multicultural workplace, Fine describes the truly multicultural organization, one that values the cultural differences among its employees and knows how to create policies and practices that encourage the full productivity of all employees. Fine maintains that just to remain competitive as the U.S. workforce becomes culturally diverse, organizations must not only recognize the inherent multiculturalism within their walls, but must actively transform themselves into such organizations. Her book thus explains how cultural differences affect workplace behavior and provides ways for management to work with them, not against them. A practical, challenging, research-based discussion for human resource professionals and management in public and private organizations.

After reviewing the changing demographics of the workforce and discussing how present practices are exclusionary, Fine provides detailed descriptions of the values, norms, beliefs, and behaviors of various ethnic groups and women and the dysfunctional interactions among groups. Nine case studies document diversity initiatives in public, private, and not-for-profit organizations, and lead to numerous concrete ways to train employees in multicultural understanding and create policies and practices that acknowledge, value, and incorporate cultural differences into the organization itself. Fine offers no quick fixes, however; instead, she makes clear that building a successful multicultural organization is a difficult, unceasing process of creating and recreating organizational life. The result is an analytical, research-based discussion for scholars, researchers, and others in the academic community -- and a practical guide to the complexities posed by multiculturalism for organization management at all levels in both the public and private sectors.

Combining what economists know about productivity with the findings of organization theorists about worker motivation, the author describes a strategy to improve the quality of work life, with major benefits for both employers and employees.

This edited volume explores the old and new "collective dimensions" of employment relations. It examines specific challenges stemming from new forms of work of the digital and sharing economy, such as measurement, monitoring, assessment, and remuneration of work, the protection of work-life balance, the impact of new technologies on health and safety, the adaptation of occupational skills to new work processes, and the responses to the digital restructuring of undertakings. It addresses a series of questions such as how the representational action of unions and works councils can adapt to the challenges posed by new production systems and whether the legislative framework needs to be reformed to ensure that digital workers enjoy the right to collective representation. This important collection offers readers a renewed theoretical perspective and justification of the role that the dialogue between workers (representatives) and companies could play in an increasingly complex world of work.

Designed as a comprehensive text for advanced courses in personnel selection and classification, the three volumes that comprise The Economic Benefits of Predicting Job Performance take a different approach than that taken in most previous works on the subject. While most texts focus on selection and psychological measurement to the exclusion of classification, these volumes summarize the major theories and research findings in both areas and provide a thorough treatment of classification processes. This is the first text providing more than a chapter on classification since Cronbach and Gleser's historic work in 1965. Joseph Zeidner and Cecil D. Johnson discuss the central topics involved in the practical prediction of job performance, including validity and utility models and research strategies and designs. Based on their analysis, they introduce a new theory, the differential assignment theory, and illustrate the mathematical principles that govern its use in personnel classification. Throughout, the authors are concerned with the realistic applications of specific procedures to maximize both selection and classification efficiency.

This volume begins with an overview describing the major issues, important findings, and conclusions. Focusing on selection utility, it covers the analysis of major validation studies and the development of current decision theoretic selection utility models. Volume 1 includes a glossary and list of references.

This edited book is intended to address the need for an updated look at the HRM legal and regulatory environment. Contrary to existing books which address legal issues in HRM from a narrower focus or specific issue (like sexual harassment, performance appraisal or employment termination), this book will provide a comprehensive and in-depth look at legal issues, regulations and laws which govern all aspects of human resource management - recruitment, selection, placement, performance management (i.e., employee training and development), benefits and compensation - and specific issues such as job analysis, sexual harassment, and the like. The contributors to this book offer their insight derived from their own research and practical experience with the HRM legal and regulatory environment/world of work. More specifically, the contributors examine, analyze and discuss challenges, issues and opportunities related to HRM legal and regulatory issues and the implications for employees and their organizations while emphasizing the importance of navigating such laws and regulations to the employment cycle and toward sustainable competitive advantage intoday's and tomorrow's organizations.

This book explores how psychological empowerment can influence and enhance job satisfaction. The authors argue that in today's working climate the wellbeing and involvement of employees is of utmost importance to any company's overall success and that management techniques like empowerment are the most effective means of achieving this goal. Based on an empirical study examining job satisfaction amongst employees of several private sector, public sector and new generation banks in Kerala, India as well as extensive literature review, this book discusses the role psychological empowerment plays in enhancing job satisfaction both locally and internationally. It goes on to analyze four dimensions of psychological empowerment and the role of job satisfaction in the relationship between psychological empowerment and job related stress. This book will be of great interest to scholars in management and psychology and is essential reading for industrialists and managers wanting to apply empowerment strategies in their own workplace.

Virtual teams are a relatively new phenomenon and by definition work across time, distance, and organizations through the use of information and communications technology. Virtual Teams: Projects, Protocols and Processes gathers the best of academic research on real work-based virtual teams into one book. It offers a series of chapters featuring practical research, insight and recommendations on how virtual team projects can be better managed, as well as in depth discussion on issues critical to virtual team success, including the place of virtual teams in organizations, leadership, trust and relationship building, best use of technology, and knowledge sharing.

This book addresses the education and training of Members of Parliament (MPs). It examines existing training programs offered in various countries around the world, evaluates their strengths and weaknesses and makes recommendations for a new approach, which aligns the professional development of MPs to 21st century requirements. Contributors address the role of parliamentarians, how to prepare them for their multi-faceted functions, the importance of ethics in any program, the requirement for more sophisticated adult learning approaches, human resource implications and the need to reform existing education and training models. The book will appeal to scholars in the fields of political science, adult education and human resource management, as well as to parliamentarians interested in enhancing their skills so as to perform more efficiently and effectively.