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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
Exiting OZ is an eye-opening book about leadership as it must become for organizations to survive in today's rapidly changing world. It is a must read for leaders interested in building a sustainable organization and populating it with dedicated, high performance people, and for high performance people interested in avoiding the perils and pitfalls of OZ organizations.OZ is a metaphor for Organizational Zeal, the notion that the organization is more important than the people that keep it alive. OZ organizations are full of ineffective leaders and each is exposed in this book through clever comparisons to the characters from L. Frank Baum's book The Wonderful Wizard of Oz.Exiting OZ takes you on a fascinating journey through the world of typical organizations and explains in colorful analogies why business-as-usual is a formula for failure as the newer generations move into the workforce majority and reject standard management practices.Giving organizations a ten to twelve year window to get it right, the authors explain, and back their assertions with plenty of data, why organizations of every kind, from corporations to governments, to academic, religious and other institutions must adopt new leadership strategies if they are to survive and thrive.
The purpose of this book project is to analyze why the workplace is changing so rapidly, identify the enabling factors and understand what we can do to best prepare for the future. The analysis led to four significant factors which are all fundamental to the formation of the future world of work. They are the incredible enabling technologies, changing attitudes, workforce demographics and globalization. The rapid and irreversible coalescing of these factors is creating what is referred to in the book as, ""The Virtual World of Work or VWOW."" The book covers the changing workplace from the 1960s through to the present, and then looks to see what is emerging next and provides predictions for the future workplace. To assist the readers in tracking their progress, the book provides a segmentation of this time frame into four distinct stages. Each stage is identified by the capabilities specific to the majority of the worker force in each stage. As the work force transitions from one stage to the next, the accumulated enhancements or changes to who, how, where and when tasks are completed is explored.The book project introduces some original thinking and combines this with the knowledge and expertise from the leaders in this new field. The book is organized around five basic questions concerning the virtual world of work. The questions are: What is the Virtual World of Work? What Factors have Enabled the Virtual World of Work? Will the Virtual World of Work Continue? How will the Virtual World Work? How to Architect the Virtual World of Work? The book covers why the change is happening and how we can better plan for the future virtual world of work. Over 25 million workers in the U.S. work from home at least a few days per month. More and more workers are joining these virtual workers daily and the amount of time worked out of the traditional office is growing even more rapidly. There are literally millions of people who need the information in this book.
This book covers the main issues on the study of competencies and talent management in modern and competitive organizations. The chapters show how organizations around the world are facing (global) talent management challenges and give the reader information on the latest research activity related to that. Innovative theories and strategies are reported in this book, which provides an interdisciplinary exchange of information, ideas and opinions about the workplace challenges.
A simple yet comprehensive framework for hiring exceptional people and tying the hiring decision into the purpose and work of the organization. In clear-cut terms, the authors guide the reader through the procedures and sequences for applying the right hiring tools in the right ways for the right tasks.
Can you imagine how rewarding it would be, each day, to truly enjoy going to work? Most people spend the better part of their waking hours in jobs they do not enjoy. The happiest, most productive employees are those who have either found a job they truly enjoy, or found ways to make their current jobs more enjoyable. If we can get more pleasure and satisfaction from our work time, it would immeasurably improve the quality ofour lives. For more than 30 years, authors Joan Goldsmith and Kenneth Cloke have worked with teams and employers to create positive work environments in which communication between all levels is respectful, creativity is encouraged and people are acknowledged and supported. Thank God It's Monday provides real-world examples and exercises to stimulate employees and employers into creating better work lives. Thank God It's Monday identifies 14 core values that will make any work more stimulating and satisfying, including: Inclusion of everyone; Celebration of diversity; Open and honest communication; Risk taking; Opportunities for personal growth; Thank God It's Monday will be valuable to employees seeking to increase satisfaction in their current jobs, displaced employees searching for the work situations that are best for them, and employers and organizational leaders looking to keep their best employees by creating energetic and vibrant workplaces. Thank God It's Monday provides scores of ready-to-use activities, worksheets and exercises that will help transform the workplace into a second home that everyone wants to return to each day.
This edited volume highlights the use and practice of values in Organization Development (OD). It addresses how those values have changed over time, how they are expressed in OD's approach to consulting, the process of making value-based decisions, and how to deal with value dilemmas and value conflicts. OD scholars and practitioners will learn about the balance of values in practice, particularly as the business outcomes may overtake positive humanistic concerns given intense pressures to enhance organizational productivity year over year.
In our increasingly competitive, uncertain, complex world marketplace, multinational companies, unions, and governments must rethink and adjust their human resource strategies and legislative policies again and again. Cooke and the contributors to this wide ranging volume provide case studies and original analyses of present and coming human resource issues and problems. Offering a balanced, objective understanding of what they are, they thus succeed in giving HR executives and public policymakers a way to devise more creative and workable coping strategies. Among the book's major points: MNCs usually underestimate the influence that differences in industrial relations systems, workplace cultures, and local resistance to certain HR policies can all have on their operations. Unions too often fail to develop effective transnational and inter-union strategies to better serve their memberships in other countries and cultures. And public policy makers are torn between policies meant to respond to a need for workplace efficiency, against other policies meant to promote worker equity. The book addresses these and other issues hitherto explored minimally or not at all and provides analytical, practical insights that have long-term generalizability and applicability. Unique in its depth of ideas representing a vast range of expertise, the book is a compelling addition to the literature on human resource management, and a necessary resource for executives at all levals in all types of global organizations. The contributors examine, first, the foreign direct investment configuration strategies of multinationals, then the transnational diffusion of human resource and labor relations strategies. Among the topics they cover are, how MNCs choose to diffuse the policies of the domestic parent company into their foreign subsidiaries, or how they decide to adopt policies and practices that originate in the host countries. They take up the issues of organized labor's generally diminishing relative power in a rapidly changing global workplace, then focus on transnational collective bargaining strategies and sociopolitical action. Finally, by recognizing recent multilateral agreements governing workplaces across borders, the contributors are able to assess the European Union Directive on transnational works councils and the labor aspects and agreements of NAFTA.
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers.
Take an innovative approach to a climate of change within your workplace or organization with this guidebook on diversity and inclusion. Author Maura G. Robinson, an authority on diversity and inclusion, has been helping companies create systemic process of change for more than twenty years. In "the Inclusion Revolution Is Now," she explores as you can create an environment of inclusion where all employees are accountable for their behaviors, and able to work together to accomplish the organizational goals. recognize that civil diversity impedes systemic processes of change to occur. So diversity is viewed as an initiative or a program with no sustainability at the organizational level. ensure employees willingly practice inclusion regardless of personal beliefs. While there is still racism, prejudice, sexism, and other exclusionist attitudes among people in the workplace, organizational leaders have the power and responsibility to mandate a climate of inclusion. Supporting diversity and inclusion is also a prerequisite for capitalizing on the ideas that diverse people can bring to your organization. Most diversity practices used by organizations do not actually promote inclusion, and exclusion continues to exist. There's a better way to achieve inclusion, and it starts with "the Inclusion Revolution is Now."
"If you want to learn how to bring the best performances out of the people who surround you, then this straightforward guidebook on human resource development provides you with the tools you need to cause positive change.People new to the field as well as industry veterans will find practical information and guidance, including how to: facilitate dynamic adult learning experiences; help people develop confidence, vigor, and zeal to meet challenges; write the best performance criteria; establish an atmosphere where learning is always promoted.All supervisors must take responsibility in helping their employees meet expectations and become successful professionals. This also applies to ministers, rabbis, imams, and other leaders who encourage people to lead more productive and satisfying lives.Regardless of whether you are a human resource professional, it's imperative that you rise to the challenge and take the necessary steps to help others rise to their potential. Learn how to do it step by step with A Mini Course in Training Design. It provides guidance on how you can become a motivational force. Through human resource development tools, you can develop qualities such as expertise, empathy, and enthusiasm that will help you to develop training methods specialized to your purpose and to your people."
The proper use and dissemination of information among stakeholders, organizations, and societies is crucial for the development of productive and prosperous communities. Governance, Communication, and Innovation in a Knowledge Intensive Society gathers current research on knowledge management in governments, organizations, and institutions, and presents a compilation useful to academics, professionals, politicians, and policy makers invested in knowledge-intensive societies. This book investigates the impact of knowledge and information technologies on fields as diverse as education, culture, science and business, in order to provide an effective framework for effectively navigating the nuances of an information-pervasive world.
This handbook comprehensively covers the fundamental key concepts in coaching research and evidence-based practice and shows how coaching can be applied to multiple contexts. It provides coaching scholars, researchers and practitioners with detailed review of the key concepts, research and new insights into coaching research and practice. This key reference work includes over 70 contributions from more than 110 leading researchers and practitioners in the field across countries, and deftly combines theory with case studies and applications from psychology, sociology, business administration, organizational studies, education, and communication studies. This handbook, edited by the top scholars in the field, is meant for an academic as well as a professional readership, and is an invaluable resource for coaches, clients, coaching institutes and associations, and students of coaching.
First ever, all-in-one, practical resource for evacuating people of all ages and health conditions from all kinds of workplaces, including small offices, skyscrapers, business and college campuses, industrial plants, stores, hospitals, and schools. Based on the Business Continuity Institute's proven 6-Phase Business Continuity Lifecycle Model that encompasses development, delivery, and maintenance of organization-wide plans -- to ensure that your methodology aligns with best practices, relevant regulations, sound governance, and corporate responsibility. Comprehensive package of 600+ pages of book and downloads containing tools, templates, case studies, sample plans, forms, checklists, articles, and practical tips. Authored by an internationally acclaimed consultant in Business Continuity Management, with 35+ years' experience in 24 countries and recipient of the Business Continuity Institute's Lifetime Achievement Award. Thought-provoking discussion questions requiring application of principles to solve problems, numerous real-life case studies and examples, comprehensive index and detailed glossary facilitate both college and professional instruction. This comprehensive package of 600+ pages of book and downloads offers the first ever, all-in-one resource -- packed with globally researched, innovative, and field-tested plans, tips, and tools for workplace evacuation, including: - Comprehensive approach covering all kinds of personal conditions and facilities. Provides full details on how to deliver an effective evacuation solution for people of varying ages, health conditions, and special needs, including how to develop Personal Emergency Evacuation Plans (PEEPs) for employees who need them. Shows how to develop plans for evacuating a variety of facilities ranging from small offices, skyscrapers, business campuses and industrial plants to stores, hospitals, schools and colleges. - Practical and compassionate insights for dealing with emotional reactions and physical difficulties, both pre- and post-event. Includes planning for and managing both the immediate reactions and, very importantly, any long term care for employees that may be required in the wake of major trauma. - Tools, templates, case studies, sample plans, forms, checklists, articles, and practical tips that will spare you pitfalls and costly mistakes in designing your own evacuation plan. Burtles has literally "been there, done that" over many years, so take advantage of his hard-won expertise and field-tested tools to enhance the plan you have or create one from scratch. You are responsible for your people's safety. Put emergency evacuation on the top of your priority list. Use Burtles as a guide to practice (and practice and practice and practice) realistic evacuation drills and procedures, create strong policies, and get management buy-in with clearly understood and agreed-upon methods to increase the chance of survival for those at risk. With this book and accompanying EEP Toolkit, you now have the tools to develop and implement a comprehensive Emergency Evacuation Plan. "You MUST have a plan. You MUST practice it, "says Burtles. "But most importantly, at that critical moment, your people MUST be able to get out "
This monograph provides theoretical and practical perspectives on competency management as a key resource for producing competitive products. The authors develop and substantiate a law of dependence between competencies and emergence of new markets, and describe the practical aspects of developing competencies in high-tech companies. Further, they develop economic and mathematical models for managing the competitive advantages of a company based on competencies. Using these models, they present a method for evaluating and ranking core competencies, as well as for multi-criteria ratings of human potential efficiency. The book also discusses the mechanisms of competitiveness management based on a conceptual model of a competence center network.
Rarely discussed in courses on ethics is the topic of excuses, but in McDowell's view, excuses offer the most illuminating way to understand the true nature of ethical problems in the professions. He looks at excuses that professionals give when accused of acting unethically, and asks, when are they valid and when not? Problems of professional ethics are really problems of compliance, he argues, not ignorance of expectations. The study of excuses can help us understand what these problems are and offer insights into ways to solve them. Banks maintains too that our ethical expectations may need overhauling, given substantial changes that have occurred in how professionals do their work today. They can be easily persuaded that what they are doing is not unethical; it depends on the excuses they give themselves as well as others. Professionals know what's expected of them, but social and economic pressures make compliance difficult. Professionals in all fields, who struggle to be both successful and ethical, will find the book challenging, provocative, and yet sympathetic and reassuring too. It will also be an important resource for graduate students in courses exploring the relationship between business and ethics. Excuses may be ways of avoiding professional responsibility, says McDowell, but they may also be the way in which general ethical principles are adapted to particular contexts. They may also indicate that ethical codes need to be reformulated to adapt to changes in how professional services are delivered. Specialization, urbanization and the systematic breakdown in community relationships, the globalization of the economy, system, and market pressures for success--for all these reasons, professionals today face problems much different from those faced by their counterparts earlier in the century. Excuses also raise the problem of whether any system of voluntary compliance, like professional ethics, can function when the decision on whether an excuse is valid or invalid rests with the actor, who can rationalize almost any self-interested action he or she might take. McDowell explores these issues and others in a fresh, readable style, with numerous anecdotal examples, and with evidence from many sources that the crisis is real and demands quick but lasting remedies.
This book broadens the research on the underworld of precarious and not-represented workers, through a selection of original case studies from across the globe written by leading experts. The book unveils the working conditions affecting this vast labour force that is so important to capital accumulation in the global age. It also helps us to understand the forms and processes of organization that these groups of workers, almost on an everyday basis, put in place to improve their working conditions and lived experiences.
The New York Times bestselling guide to getting the best out of every employee-updated for the modern workplace Based on the actual experiences of 25,000 managers, "Why Employees Don't Do What They're Supposed to Do..." gives you proven, straightforward methods that work on "real" jobs, in the "real" world. This results-oriented guidebook helps you handle the top 10 situations in which employees don't perform the way they should, including a detailed analysis of the causes and the plans for preventing the same problems down the road. Featuring fresh insights on outsourcing, temp workers, flex time, telecommuting, and technology, this no-nonsense resource arms you with the people-management skills you need to consistently elicit the highest levels of performance from your workforce. "In simple, straightforward language, Fournies offers practical solutions to the problems of employee performance... This book] should be on the desk of anyone who manages others."-"Entrepreneur"
This book exposes the reader to a comprehensive overview of instructional design using the Instructional Systems Design (ISD or ADDIE) model and project management techniques based on the framework and standards of the Project Management Institute and the Project Management Body of Knowledge (PMBOK) Guide best practices. Throughout the book, ADDIE and project management are united in a "four-step combo." Readers are taught to groove two disciplines to one beat. Project Management Skills for Instructional Designers is intended to captivate the interest of the following audience: instructional designers, training managers and directors, training consultants, human resources managers, performance consultants, and project managers. This practical guide uses the creative approach of storytelling to present the content in a way that is realistic and sequential to the way an instructional designer may work. A case scenario where an instructional designer is given a mandate by the boss to design, develop, and deliver automated sales management training is the story line around which the two disciplines are applied in the "four-step combo." |
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