Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles," will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.

This book explores social productivity in work teams on production sites, with an eye toward human welfare. It focuses especially on "sympathy management" by the use of multivariate analysis in a worldwide social survey. Manufacturing production sites have many work teams, and their activities support productivity. Productivity, however, is evaluated only by the production system. Therefore, the social system's sympathy evaluation as teamwork in the work team is completely disregarded by management activity. Management recognizes this social system and must upgrade teamwork as a social system from tacit to explicit knowledge as an appraisal system. Thus, this new paradigm significantly contributes to industrial society beyond conventional management. The work team's social system functions in a production system and affects team productivity. Therefore, it must take a bird's-eye view of social productivity as an overall strategy. Social productivity has two appraisal criteria, the social system's sympathy and the production system's productivity. Increasing explicit knowledge of sympathy as teamwork requires the perspective of human-social science. Social productivity has been verified through global deployment by social research and case studies and contributes to humankind's welfare on sustainable development goals and ISO56000, an innovation management system. Social productivity can also decrease opportunity loss based on ignoring the social system of the work team.

This book examines how contemplative arts practice and a mindful approach to creativity, can be used to offer new possibilities for facilitating team creativity and collaboration in organizational settings. The author employs a qualitative, action research paradigm, using arts-based and ethnographic methods, to explore the perceived effects of a contemplative arts workshop process on team creativity and collaboration within an organization. The book demonstrates how a contemplative arts workshop process may be used to facilitate mindfulness, trust, communication, collaboration, and creative insights among teams and working groups. It explores each of these themes in depth and develops a model based on those findings. The model includes five elements: 1. Individual-Level Mindfulness, 2. Trust and Authentic Communication, 3. Team Cohesion and Collaboration, 4. Creative Ideation and Insights, and 5. Leadership: Creating a Culture of Innovation. Combining theory and practice, the book offers a series of mindfulness and contemplative arts exercises that facilitators can use to address each of the five levels of the model. This book weaves together contemporary psychological research on mindfulness and organizational creativity along with practical applications and contemplative arts exercises for practitioners and scholars of workplace creativity, management and organisational and industrial psychology.

As organizations continue to adapt and evolve to meet the challenges related to globalization and working with new collaboration technologies to bridge time and space, demands on employees' time and attention continue to increase. Recognizing this problem and its implications, such as increased employee turnover, many companies are seeking ways to help their employees maintain a healthy balance between work and life. This book examines work-life conflict, i.e., the increasing lack of employees' work-life balance, in the context of virtual teams and distributed work. It explores the negative impact on work-life conflict exacerbated by working across time zones, cultures, and geographical spaces. Further, it investigates specific causes of work-life conflict in distributed work environments. For researchers and practitioners in the HRM and OB domains, this book adds to the body of knowledge on work-life conflict, with a unique focus on the role of technology.

Is your organization strategically prepared for the digital and distributed workplace? Technology, data analytics and artificial intelligence already impact how people work and engage with organizations. A dispersed workforce, greater transparency, social change, generational shift and value chain disruptions are driving new behaviors and expectations from the workplace. Together, these trends are shaping a new era of distributed and digitally enabled network of workers where the work comes to workers instead of the workers going to work. In Humans at Work, employee and workplace experience experts Anna Tavis and Stela Lupushor advocate for the adoption of human-centric practices as a critical and necessary part of adapting work and workplaces to the future of work. Outlining the four factors (digitization of work, distributed workplaces, organizational redesign and changing workforce) driving the dramatic changes in the workplace, each chapter provides examples of how innovative companies are building workplace infrastructure and reshaping norms, serving new markets and adopting new technologies. Filled with examples from both start-ups and established companies, Humans at Work is the workplace leader's guide to building a workplace that creates market value by making work more human.

This book introduces the concept of 'healthy healthcare' and posits that this new concept is necessary in light of a shortage of healthcare staff in the near future. Healthy healthcare implies that healthcare systems are designed, managed and financed in balance with the available resources to improve workers' health and performance. Ultimately, a balanced perspective taking into account the patient, the staff and the complex healthcare system will lead to a more resource-efficient delivery of high-quality healthcare services. The book synthesizes evidence-based practice and research on the links between healthcare services, employee health and wellbeing, and quality of healthcare from an interdisciplinary perspective. Written by leading experts in this rapidly expanding field of inquiry, this is the first book ever compiled on the subject with such scope and breadth. It discusses how to conduct interventions and research on healthy healthcare with different populations and settings. The chapters critically examine the links between these pillars; and identify research gaps in both methodology and content from the perspectives of psychology, medicine, nursing, economy, law, technology, management and more. This innovative book is of interest to researchers and students of health sciences, public health, health economics and allied disciplines, as well as to stakeholders in the healthcare industry. Chapter 24 of this book is available open access under a CC-By NC-ND 4.0 license at link.springer.com

As we begin the third decade of the twenty-first century, women have entered the workplace in unprecedented numbers, are now outperforming men in terms of educational qualifications, and are excelling across a range of professional fields. Yet men continue to occupy the positions of real power in large corporations. This book draws on unique, unprecedented access to Chairs of FTSE 350 Chairs, boardroom aspirants and executive head-hunters, to explain why this is the case. The analysis it presents establishes that the relative absence of women in boardroom roles is not explained by their lack of relevant skills, experience or ambition, but instead by their exclusion from the powerful male-dominated networks of key organisational decision-makers. It is from within these networks that candidates are sourced, endorsed, sponsored, and championed. Yet women's efforts to penetrate these networks are instead likely to trap them into network relationships that will be of little value in helping them to fulfil their career aspirations. The analysis also identifies why women struggle to gain access to these networks, and in doing so, it demonstrates that the network trap in which women find themselves will not be overcome simply by encouraging them to change their networking behaviours. Instead, there is a need for a fundamental reconsideration of how boardroom recruitment and selection is conducted and regulated, to ensure the development of a more open, transparent and equitable process.

With current socio-economic development trends and changing work landscapes, modern workplaces are progressively becoming a subject of flexibilisation and hybridisation. Contemporary office environments are commonly adapting to the needs of the flexible labour markets by offering the non-territorial and rotation-based practice of allocating desks to workers on dynamic schedules. This book explores this growing trend by offering different perspectives on the benefits and challenges of the flexible workplace phenomena. Topics discussed range from defining and comparing flexible, coworking and corpoworking spaces, policies made in local environments, and the flexible working taxonomy.

This book brings together various threads of research in the field of gender mainstreaming. It aids in further supporting and understanding the role of gender in health and safety research, practice, and policy. It looks at gender mainstreaming as being recognised as key in cultivating sustainable worker health and working systems due to it being a central component of many international policy initiatives. This book deals with gender mainstreaming being advocated at a policy level, while focusing on the limited recognition and discourse on the issue of gender and its direct and indirect association to workers' health in the field of occupational health and safety. This book addresses problems facing gender-sensitive policies and outlines and reflects upon current best practice principles and practices to support the development and implementation of policies, interventions, and research initiatives.

This book uses global case studies of white-collar crime to examine offenders in top business positions and their motives. Drawing on the theory of convenience, this book opens up new perspectives of white-collar offenders in terms of their financial motives, their professional opportunities, and their personal willingness for deviant behaviour. It focusses on three groups of privileged individuals who have abused their positions for economic gain: people who occupied the position of chair of the board, people who were chief executive officers, and female offenders in top positions, and the related white-collar crimes. Convenience themes are identified in each case using the structural model for convenience theory. The case studies are from Denmark, Germany, Japan, Moldova, Norway, Sweden, and the United States. This book speaks to those interested in white-collar crime, criminal justice, policing, organizational behaviour and business administration.

Genre theory has been used to describe patterns within certain types of mass media, especially patterns associated with written and spoken language. These same methods can be applied to interviewing and the planning and creation of focus groups. Elicitation Strategies for Interviewing and Fieldwork: Emerging Research and Opportunities is a pivotal reference source that provides vital research on the application of textual strategies associated with initiating or eliciting texts and strategies for keeping responders on task. While highlighting topics such as microgenre, interview protocol, and cultural context, this publication explores interview techniques as well as the methods of using these strategies to keep interviews relevant. This book is ideally designed for academicians, researchers, journalists, communication specialists, and interviewers seeking current research on interview strategies and textual strategies important to recognizing and evaluating patterns within responses.

The Golden Rule of Leadership introduces a powerful new formula for success in business. Drawing extensively on his more than twenty-five years in various leadership positions, author Dick Aude builds a powerful case that leadership is an active choice that people make. He outlines the six steps that leaders must execute in order to succeed. And he offers important insights-as well as practical advice-for applying the Golden Rule of Leadership at every step in the process. Through numerous case studies and examples Aude: v Reveals how to build a compelling vision. v Introduces a two-tier organization structure that is essential to the successful accomplishment of your mission. v Outlines the four key challenges that prevent teams from succeeding, and tells how to overcome them. v Identifies the eight key things geographically dispersed teams must do to succeed. v Explains the five elements essential to building trust. v Describes the seven prerequisites of any successful "change agenda." v Outlines the four primary causes of dysfunctional cross-functional relationships, and introduces a simple 10-step formula for working effectively across organizational boundaries. v Illustrates the four key principles underlying successful employee engagement, and describes three straightforward techniques for applying those principles.

This book is written with the belief that HRD professionals will continue to learn, change and find ways to reinvent themselves and the profession individually and collectively as we move further into the 21st century. A major point of this book is that HRD will continue to become more and more important to organizational success. And, that in as calls for accountability and bottom line impact continue to rise, HRD professionals will be proactive in demonstrating their value to the organization. The primary audience for this book is practicing HRM and HRD professionals, and other organizational leaders. The book provides tested and proven ideas important to demonstrating the value of HRD. From a practical viewpoint, it is based on actual experience, a strong research base, and accepted practices presented in an easy to read form. A second target audience is students of HRD and HRM who are preparing for careers in this important field. This book will help them develop a solid foundation to the study of HRD practices that are key to HRD success regardless of the type of organization. A third target audience is managers or leaders at all levels of an organization who are increasingly expected to take on HRD responsibilities while also partnering with HRD professionals. It offers these individuals a firsthand look at what they should expect of their HRD functions or areas and how they can encourage HRD professionals in their organizations to be accountable' strategic partners in helping the organization achieve its success by getting the most out of its human capital.

A different language is a different vision of life.--Federico Felli pursuing an education or career in business, and for anyone who is interested in foreign languages. countries, and making friends all over the world, author Tyler Lyerly shares his knowledge and experiences dealing with languages and cultures with you in order to help you succeed in this language-driven world. There is no better time than now to understand which foreign language will aid you most in your current or future business career. Lyerly discusses many of today's most significant languages in the international arena today, including:

Jurgen Weber is known for his behavioral perspective on controlling and has made a lasting impact in German speaking countries during the past three decades. This anniversary volume compiles some of his outstanding publications from that period and presents them for the first time in English. In addition, it contains a current publication index of Jurgen Weber's entire body of work.

The development of an enterpising culture is a primary objective of progressive nations and organizations. While entrepreneurship may occur as a natural result of personal drive, it occurs most often, most robustly, and is most sustainable in environments designed to encourage it. This book showcases emerging research, theory, and practice in the management of creativity, invention, innovation, and entrepreneurship. Featuring cases and examples from around the world and from a diverse array of industries, the authors explore such issues as organizational design, knowledge management, and technology transfer, providing valuable insights for researchers, educators, students, technology professionals, business executives, scientists, and policymakers concerned with promoting entrepreneurship and its impact on organizational and economic growth. This book showcases emerging research, theory, and practice in the management of creativity, invention, innovation, and entrepreneurship. Featuring cases and examples from around the world and from a diverse array of industries, the authors explore such issues as organizational design, knowledge management, and technology transfer, providing valuable insights for researchers, educators, students, technology professionals, business executives, scientists, and policymakers concerned with promoting entrepreneurship and its impact on organizational and economic growth.

This book presents a new approach to organizational culture based in the ontologies of process metaphysics, complexity theory, and social constructionism. The author shows that most existing definitions of organizational culture are inadequate and argues that organizational culture is socially constructed, building on Schein's idea that culture emerges as a dynamic response to problem solving by the organization's members. Through several case studies, he demonstrates that neglecting an organization's culture is responsible for the failures of organizational change efforts and shows how using this new model will lead to improved results. This book will be a valuable resources to anyone interested in organizational studies.

One of the most valuable roles a manager can perform in today's rapidly changing environment is to mentor and inspire the people around them to learn. By nurturing talent, motivating individual development, and encouraging excellence, a manager's mentoring can enhance individual performance and the organization's prospects for success. Mentoring is not an easy skill to develop, and many managers, who may excel at leading or coaching, may be disasters as mentors when it comes to creating a bond and bringing out untapped qualities in others. The Manager as Mentor goes beyond traditional approaches to explore the newest techniques in mentoring and collaboration. Featuring personal development tools, worksheets, and references, The Manager as Mentor will enable managers to bring out the best in themselves, the people they guide, and their organizations. Mentoring is an age-old practice, tracing its roots in ancient Greek folklore to Odysseus' friend, Mentor, whom the Homeric hero entrusted as guide to his son's development. Today, with the ascendance of the knowledge age and the transformation of the workplace into an environment of continual learning, mentoring has emerged as one of the most important and valuable roles a manager can perform. By serving as a role model, providing feedback, nurturing talent, inspiring individual development, and facilitating excellence, a manager's mentoring strengthens relationships within the organization, and ultimately contributes to such critical factors as improved job performance, low turnover, and greater profitability. Mentoring is not an easy skill to attain, however, and many managers who may excel at leading teams or coordinating projects may be disasters as mentors. The Manager as Mentor explores emerging trends and approaches to help managers master the skills of effective mentoring—and enhance themselves, their proteges, and their organizations in the process. Drawing from extensive research, dozens of examples, and their own practical application in training managers around the world, the authors argue that exceptional mentoring skills can be developed. They guide the reader toward understanding the key roles that mentors play and the activities and techniques they can employ for maximum impact. Diagnostic exercises will help readers assess their strengths, weaknesses, and opportunities for development, and create a step-by-step action plan for achieving goals—either individually or in groups. The authors also offer an extensive listing of resources for more in-depth information on various aspects of mentoring, such as problem solving, active listening, and employee advocacy. Ultimately, The Manager as Mentor offers the tools by which managers can promote learning, empowerment, and insight to create vibrant organizational cultures.

This book provides evidence as to how human resources management practices influence the knowledge management processes and the influence of knowledge management processes on innovation in higher educational institutes. The book suggests means to reinforce the human resource management practices and knowledge management processes in encouraging the innovativeness in Higher Education. The knowledge management-based innovation model developed which can be directly applied in the higher educational institutes.